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Freedom Vision - Gloucester

Ophthalmology

I have had Cataract operations to both eyes January-March 2025. Things didn't start well when the Surgeon, in a 'telephone consultation' with me, committed to a price for the new lenses I would get. This was later overruled by the Management who told me the Surgeon didn't have the authority to agree a price with me. So I had to pay quite a bit more than I was originally told. As in some £400 per eye more. Amusing to observe how the 'care' (on the NHS, but sub-contracted to this private business) was promoted as being 'Exactly the same as Private Medical Care'. Oh no it wasn't ...it was much better. Once I was flagged up as 'potentially suitable for a PRIVATE operation' using Implants that were 'Not available on the NHS' I was treated very different. Previously done examinations were repeated 'to be sure'. Does that mean they are not sure if you are a NHS Patient? ;). Additional examinations 'not available on the NHS' were done. Am I being unfair? A short review would just say this: *Generally excellent professional friendly staff. * Medical care excellent. But.... Appointment waiting times need reviewing - I have always had to wait at least 45 min, sometimes more than on hour, before being seen. Why? If you depend on a relative or friend to drop you off and pick you up it sometimes got a bit difficult: Is this appointment going to take 30 Min, or 4 hours? Nobody knows. Admin/organization sometimes a bit confused - Why did I get an email survey for my right eye, and not for my left? Waiting in the corridor between different checks in different rooms a bit of a hit and miss - staff running around, folders being handed over, people sitting and waiting being missed, the order in which things were done got a bit confused sometimes, patients reminding passing nurses that others who arrived after them were seen before them. But all with good humor! But, in the end, I can see excellent again with both eyes - and that is what is really important.

Mourne Private Clinic

Dietitian, Imaging (Scans), + 3 more

We first went 4 years ago with our first son and had 4 scans. We are pregnant again and just had our final scan which would be our 3rd/4th this pregnancy and every time we go the ladies are just a pleasure. So kind, so thorough and just lovely lovely people. We had Lisa today asked she is so nice, patient and a lovely person. There is usually a young girl at reception who is lovely but today there was a different lady who possibly was having a bad day as she was not welcoming not friendly. Possibly didn’t want to be at work and she had the impression she couldn’t be bothered. But it wouldn’t stop me from going as everyone else is always great

The London Clinic

Physiotherapy, Dermatology, + 13 more

I had a video consultation with Dr Kallis. In the previous months I had a abdominal ultrasound scan and a CT abdomen and pelvis dual phase scan which appeared to show conflicting results. Dr Kallis explained the purpose and limitations of such scans as the reason for such conflicts, which I found understandable and reassuring. He also outlined the appropriate tests to take to clarify any remaining issues. Dr Kallis was patient and clear in responding to any questions I had. The organisation of the video consultation was very efficiently handled by his Medical Secretary. I would certainly recommend Dr Kallis

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

Greeted by friendly staff and seen at my appointment time. Following a basic health check, the procedure was explained in detail and I was taken to a treatment room for the Gastroscopy to begin. Throat spray was applied, blood pressure and oxygen levels were monitored throughout the procedure, then the camera was inserted via the mouth into the oesopagus and stomach. The process was painless but a little discomfort was felt and took no longer that 10 minutes in total. I was then taken to a recovery room and discussed the treatment findings.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

I was naturally very apprehensive about the procedure but was met with friendly reassurance at every stage of the process. Everyone was very helpful, always very anxious to answer all questions, and very keen to help in any and every way. All procedures were carefully explained and it was always made sure I’d understood and was happy to proceed. I can’t speak highly enough of all the care I received from every member of staff I met at every stage of the process

One Ashford Hospital

Dermatology, Pain Management, + 21 more

I was very early for the appointment so was encouraged to go to cafe and assured I would be called when they were ready. The receptionist answered our questions with a friendly manner. The nurse was very attentive and explained the procedure whilst preparing the cannular. She even brought blankets as it was chilly in the room. The cardiologist gave time to explain the findings afterwards and advised regarding medication. Excellent service!

Dr. Akan Eka

General Practitioner

I am extremely grateful to Dr Eka for the outstanding care given to my dad. Dr Eka was exceptionally knowledgeable and reassuring and took the time to provide tailored care. He went above and beyond to ensure my dad was well looked after and clearly explained the plan going forward, which gave our whole family great reassurance. A genuinely dedicated and compassionate doctor. I couldn’t have asked for better care. Thank you.

Prof. Ben Miranda

Plastic Surgeon

I couldn’t be happier. Everything was easy, fully explained, no hassle and I felt comfortable and confident with my decisions. Nothing I asked or requested was too much an all the staff involved were fantastic. Prof. Miranda was honest and explained everything in detail. Allowed me to chop and change my mind until I was completely happy. I would definitely recommend and would have any further cosmetic surgery with him again.

Skin Horizon

Cosmetic (Aesthetic) Medicine, Dermatology

I had an excellent experience at SkinHorizon Clinic for hair loss treatment. I completed three courses of microneedling with exosomes and the results have been outstanding—visible improvement in hair density and overall scalp health. The team is professional, knowledgeable, and truly attentive throughout the process. I highly recommend SkinHorizon Clinic to anyone seeking effective and advanced hair loss solutions.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

I had a telephone consultation with Dr Rakesh Patel today. He was kind, understanding, positive, practical and clear. He took a thorough history and was very empathetic, offering realistic suggestions on lifestyle strategies as well as medical support. I have a clear plan of action and would feel confident in recommending Dr Patel to anyone else wanting a warm, well-informed and efficient experience.

Mr Ali Abdelwahab

Orthopaedic Surgeon

Mr Abdelwahab has undertaken 3 procedures on my thumb and I have total confidence in him, I have always said when he walks in the room to see me before an operation he is always smiling, he puts me at ease, he is very caring and explains everything in a way you can understand, I am very grateful to him for everything he has done for me and the operation I am now waiting for. Thank you

Mr Surendra Patnaik

Orthopaedic Surgeon

Mr Patnaik has been nothing but outstanding! He did revision surgery for me nearly 8wks ago and it was a lot more complicated than previously expected. I saw him in Clinic today and he took the time to explain everything to me and to reassure me than everything I’m going through is to be expected! His professionalism and bedside manner is second to non!

Dr Nikant Sabharwal

Cardiologist

It was a pleasure to meet Dr sabharwal. Not only was he helpful and informative regarding my personal symptoms but expanded into a fascinating explanation of heart function in general. I left feeling reassured and relieved. I would like to thank him as well as the other staff for there help and consideration.

Mr Parijat Bhattacharjee

Obstetrician & Gynaecologist

I was a little apprehensive about having a hysteroscopy without a general anaesthetic,but Mr Bhattacharjee and his wonderful team helped me feel so relaxed and comfortable and I hardly felt a thing. The whole thing was quick, easy, very organised and professional. Would highly recommend

Mr Jonathan Park

Ophthalmologist

Excellent in every respect. Mr Park is very professional, easy to talk to, gives clear explanations of findings and treatment options, and is obviously highly knowledgeable concerning ocular matters. All my questions were thoroughly answered, and both visits were a pleasure

Mr Gareth Stables

Orthopaedic Surgeon

Gareth is very clear in letting you know exactly what will happen, before and after surgery. He put my mind at ease even when I wished I’d never had it done due to the pain. 6 months down the line, I’ve finally been discharged. So thank you. Things can only get better.