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Offspring Medical - Hawthorn

Paediatric (Pediatric) Surgery, Paediatrics/Pediatric (Children's Doctor)

Could not fault Meredith she is amazing but the whole practice is not set up to help the customer. There is no hi caps meaning the parent of the potentially sick child has to make sure they keep the invoice to spend more time at home on admin. Then there are the amazingly long wait times if you call. Why would you not outsource that. As a parent of two children I have no longer than about 3mins of time in between one of the kids needing me for something. When I first called I had to spend 30mins on the phone. There is no excuse possible for your practice to have similar wait times to Australia Post. Your reception team seem to move at a snails pace and usually two of them will join in on a conversation with a client. You have enough staff to be handling the call volume. If not outsource it. Thirdly you are a paediatric specialising medical clinic- why do you have ONLY stairs at the front door- surely you see many babies in prams and have a higher percentage of clientele who would need a ramp to get in. All of these things I have listed seem to be common sense which is why they frustrate me so much.

Dr Ruben Rajan

General Surgeon

From first meeting Dr Rajan I felt safe in his care. His explanations were easy to understand, I knew I could trust him and I was right in doing so. I had a sigmoid bowel resection. Dr Rajan made the whole process so easy. Robotic surgery is amazing. I was walking and eating a soft diet day 1. Walking around the hospital corridors day 2. Home Day 4. My recovery has been amazing. I felt so safe throughout my care , the team that Dr Rajan works with are amazing also. I am still in amazement of how great my recovery has been. On discharge Dr Rajan explained everything to me and I had no fear of his support diminishing after discharge. Dr Rajans enthusiasm regarding what he does really did play a big part in my remarkable recovery. I would whole heartedly recommend him to anyone needing this type of surgery. I have been home 3days now and my recovery is improving daily. Thank you so much Dr Rajan

Dr Simon Nothman

Fertility Doctor, Obstetrician & Gynaecologist

We highly recommend Dr. Simon Nothman for anyone seeking compassionate and expert care in the field of IVF. His depth of knowledge and experience is immediately clear, but what truly sets him apart is his warm, friendly, and genuinely patient-centred approach. Dr. Nothman takes the time to explain every step of the process in a clear and reassuring way, ensuring we felt informed, supported, and confident in each decision. He never rushed appointments and always made us feel heard, respected, and cared for. His combination of professional excellence and heartfelt care makes an incredible difference during what can be an emotional and overwhelming journey. Dr. Nothman is not only great at what he does—he is the kind of doctor who makes you feel safe, supported, and hopeful. We are deeply grateful for his guidance and would recommend him without hesitation.

Surgical Associates Melbourne

General Surgery

I had an outstanding experience with Surgical Associates Melbourne from start to finish. After a few painful gallbladder episodes, I was referred to Dr. David Liu, who provided clear explanations, reassurance, and exceptional care. He later performed my surgery, and I was completely pain-free within 48 hours with an effortless, speedy recovery — I couldn’t be happier with the result. The clinic and reception team were just as impressive. Every interaction was polite, professional, and extremely helpful. They made booking, follow-ups, and the entire process stress-free, and I always felt genuinely supported and cared for. I’m incredibly grateful for the whole team at Surgical Associates Melbourne and highly recommend them to anyone needing surgical care. Their compassion, efficiency, and expertise made a difficult time so much easier.

Dr Anojan Navaratnam

Urologist

After a long period of waking up 4–5 times a night to go to the toilet, I finally decided enough was enough. I had already tried other options over several years and with my family history I knew surgery was likely the next step. Dr. Navaratnam ticked all the boxes, so I requested a referral from my GP and began the process. Long story short, four months after my initial consultation, I feel like a new man. My post-op recovery was quick, and I was back on the tools within a week. My nightly trips to the toilet have dropped to one—and sometimes two if I sleep longer than seven hours. Overall it has been a very positive experience, and I’m extremely happy to recommend Dr. “Ano,” his colleagues and the entire team.

Dr David S Liu

General Surgeon

I recently saw Dr. David Liu after experiencing several episodes of severe gallbladder pain. From the very first appointment, he was thorough, reassuring, and clearly an expert in his field. He later performed my gallbladder surgery, and I couldn’t be happier with the outcome. Within 48 hours I was completely pain-free, and my recovery was effortless and incredibly fast. Dr. Liu’s skill, professionalism, and genuine care made what could have been a stressful experience feel smooth and uncomplicated. I am extremely grateful and would highly recommend Dr. David Liu to anyone needing surgical care. He truly made all the difference.

Harbour Spine Surgeons

Orthopaedic Surgery

In every aspect from diagnosis, treatment planning of ACDF surgery, and continuing care—Dr Nathan Hartin has shown dedication to patient wellbeing, clearly explaining the concerns and recommendations of this condition. His professionalism, compassion, and expertise made me feel confident with my choices of care, during a progressive symptomatic time. I’m extremely happy with the immediate pain and nerve relief, which has allowed me to be able to use my right hand. I would confidently recommend Dr Hartin to anyone in need of highly specialised neurosurgical care.

Dr Jill O'Donnell

Vascular Surgeon

Dr. Jill O’Donnell provided an exceptional experience during my consultation. She took the time to explain everything in detail, ensuring that I fully understood my surgical options. Her ability to address all of my questions with clarity made the process much easier for me. I feel completely confident in placing my trust in Dr. O’Donnell, as her expertise and experience as a surgeon are evident. I highly recommend her to anyone seeking knowledgeable and compassionate care.

Dr Malcolm Godfrey

Obstetrician & Gynaecologist

Dr Godfrey and his lovely team have guided me through two pregnancies and also losses. He is always calm, knowledgeable, and I believe the best at what he does. I always felt safe and cared for. I chose Dr Godfrey because I wanted a skilled surgeon and someone who was experienced in all areas of fertility and obstetrics. He is supported by a lonely administration team and midwife. Nothing was ever too much trouble and no question too silly.

Macarthur Surgical Group

General Surgery

Text directions were good in locating the practice. Receptionist was friendly, knowledgeable and polite. Appoints we’re running behind schedule but the doctor was apologetic and in turn, thorough with my appointment. My condition and all options were clearly explained and follow up treatments planned and booked in.

Maryvale Private Hospital

Gastroenterology, Gynaecology, + 19 more

I had a great experience at Maryvale. From admission (at very short notice) to pre op, anaesthesia and recovery. My outcome and care to get there was excellent. I am in home recovery now where follow up has met expectations and am looking forward to a complete recovery. A special thank you to all who looked after me.

Northern Endoscopy Centre

Gastroenterology

The day of the procedure was excellent. Physically brought my referral in on the 17th October. Filled the online form out the day after. Unfortunately didn't hear anything until my Dr rang on the 20th November asking why I hadn't heard from them. Apart from that very satisfied with the team on the day. Thank you.

Dr Oscar Brumby-Rendell

Orthopaedic Surgeon

Had my plate taken out of my wrist which was originally put there by Dr Oscar Brumby-Rendell. He is a very friendly doctor that makes you feel comfortable. He also contacted me after I was back home and gave me a video of my plate and how everything went. Can Highly recommend this Dr. He's is Excellent .

Brisbane South Private Hospital

Gynaecology, Dentistry, + 6 more

The only thing that I would suggest is that there needs to be more communication around fees. I received no information or instructions on how & when payment was to be paid by. I thought I’d paid for everything but I arrived & at checking I was told there was still the full amount of the bill to be paid.

Dr Swaroopini Thangarajah

General Practitioner

Dr Swaroopini was incredibly helpful, knowledgeable and made me feel comfortable. The clinic was quite far from where I live but I travelled the distance based on feedback from Doctify and I’m very glad I did. I would highly recommend Dr Swaroopini for any women who need women’s health support.

Cabrini Malvern

Weight Loss & Bariatric Surgery, Breast Surgery, + 18 more

My experience at Cabrini was fantastic. I felt well cared for by the staff and medical teams. Huge shoutout to the nurses who looked after me and always came in with a smile - which I think does a lot for someone during a stay in hospital. Food was great too which is always a bonus!