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Maryvale Private Hospital

Gastroenterology, Gynaecology, + 19 more

Everything was excellent. The only thing that I would have liked is if the visiting hours could be a bit more flexible (even if it’s just 1 person). I was expecting and hoping to have someone wait with me in the room until it was time to go to surgery but had to say goodbye before I could be taken to my room as it was outside of visiting hours (which don’t start until 11am). Then when my surgery was finished it was still another hour until anyone could come and see me at the next visiting hour session at 3pm, which wasn’t convenient due to being needed back at home for school pick ups etc., so then had to wait until 11am the following day to come back. It’s a very quiet hospital which is nice, but given they are private rooms and doors can be closed if necessary I don’t really understand the need for quite so much restriction. Outside of that though I really cannot fault anything…the people, facilities and food were absolutely fantastic.

Dr Hugh English

Orthopaedic Surgeon

Being only 47 yrs old , I was hesitant at first about needing a hip replacement. Hoping the pain would go away, but only getting worse by the week. I finally took his advice the second time I saw him and booked it in. Fast forward to the time for the operation, I've never been cared for and looked after as good. 100% professional and caring through the whole process from the doctors and nurses. Operation went great, awsome hospital food and staff that really cared. Three nights in hospital and a few tough weeks, which I was informed it would be. Then just started recovering a bit every single day. 8 weeks back to feeling great again. 12 weeks feeling like my old self again Now I'm walking 7000 to 13000 steps a day PAIN FREE..... Actually wish I bit the bullet and did it 12 months earlier

Dr. Blake Fidock

Orthopaedic Surgeon

I recently underwent Lisfranc surgery, and I cannot speak highly enough of the care I received from Dr. Fidock. From my very first consultation through post-operative follow-ups, Dr. Fidock demonstrated outstanding professionalism, knowledge, and patience. Dr. Fidock took the time to clearly explain my condition, the surgical procedure, and what to expect during recovery. The surgery went smoothly, and I felt confident throughout the process thanks to his calm demeanour and expertise. Recovery was challenging, but with Dr. Fidock’s guidance but I’ve made excellent progress and am well on my way to regaining full function. I truly appreciate the care and dedication shown, and I highly recommend Dr. Fidock to anyone needing orthopaedic or foot surgery.

Victorian Heart And Lung Clinic

Cardiology

Rated as poor for record keeping as my records were totally mixed up with another patients' and the details were then transferred to my doctor. If I hadn't picked up the errors, it could have led to Diar consequences, particularly when my reports noted that I had, had surgery that I had never had and that I was on medication that I was not on. This problem was not completely rectified by my last visit in early May 2025. I believe this to have been an administrative error of some form and not down to any issues with my Heart Specialist, but it should have been picked through a checking process and not reliant on the patient to bring to your attention.

Brilliant Being

Endocrinology, Medical Weight Loss

I was seeing Dr Endall for a year for weight loss. He was lovely. Very thorough and explained things well. But I felt like I wasn’t getting the regular support I needed. I was only seeing him every 6 months. From reading information on the Brilliant Being website I was expecting a lot more support including regular check ins with a nurse and help with exercise to build up muscle. When I asked him about this I was shocked to hear he doesn’t really work within the Brilliant Being structure. I was very disappointed to only find this out after a year! The Brilliant Being website needs to be adjusted to be more accurate.

A/Prof Jo Rimmer

ENT Surgeon

I felt that my experience was a complete waste of time and money. The reason for the consult was for dilation of the sinus canal due to unequalized pressure sensation in ears. She disregarded this as a possible solution for ear pressure yet Overseas there is mention of this as a being quite successful. There was no follow up, no direction, no remedy or effort to help with the problem of ear pressure. This was my second opinion for this problem of ear pressure so in total it has costed me almost $750 in consulting fees for nothing in return. Extremely disappointed

The ENT Clinic

Ear Nose & Throat Surgery (ENT/Otolaryngology)

I felt that my experience was a complete waste of time and money. The reason for the consult was for dilation of the sinus canal due to unequalized pressure sensation in ears. She disregarded this as a possible solution for ear pressure yet Overseas there is mention of this as being quite successful. There was no follow up, no direction, no remedy or effort to help with the problem of ear pressure. This was my second opinion for this problem of ear pressure so in total it has costed me almost $750 in consulting fees for nothing in return. Extremely disappointed

Dr Stephen Tattersall

Gastroenterologist

I think technically he is great and my gut reaction is that he’s a good person but he needs to work on his people skills. He doesn’t engage with his patience on a human level or caring way. He’s explanation maybe great & well understood by other doctors but not easily understandable to an average person. I have 3 degrees & thought I was reasonably intelligent but failed to fully comprehend what he was telling me. Having said that I walked away thinking he was a good guy but lacked people skills like many of my engineering mates… I hope this is constructive.

Gastroenterology Specialist Care

Gastroenterology, Hepatology

The booking system is clunky as there isn’t a way to do online booking and the only is to call. This is not very helpful for those with hearing impairment busy or struggle to talk more than 5 minutes especially when receptionists have to find the right clinician, with the right location and right time. There is also push to take the next appointment available rather than booking in advance presumably because clinician rosters are not set far in advance.

Dr Douglas Shaw

General Surgeon

Dr Shaw was highly recommended to me by my endocrinologist for his thoroughness and professional expertise. His manner is caring and his explanation of the condition requiring surgery, and the procedure was thorough and very helpful. I certainly did not feel rushed, and had the impression that he would take as much time as was needed to go through it, and address all my questions and concerns. It was the same when I went for the post-surgical follow up.

Dr Kent Kuswanto

Obstetrician & Gynaecologist

I cannot thank Kent enough for what he has done for me. He put me at ease through the whole thing and made sure I was aware of what was going on at all times. Kent was kind and understanding when I was upset and took his time to make sure I was comfortable. He performed the surgery with no complications and made sure I was well looked after in my recovery. I would 100% recommend Kent.

Dr Emma Hattle

General Practitioner

Dr Emma is a standout practitioner. She really cares about you, and explains things simply. She’s compassionate, thorough and connects the dots to give you treatment that really helps. I’m so grateful to have her as my treating practitioner over the last year. She is the reason I keep coming to South Melbourne instead of seeing a local GP in my new suburb.

Dr Dean Yeh

General Surgeon

I was very nervous about seeing him but he answered all my questions and put my mind at ease straight away. He took the time to explained things to me so I could understand. Very nice understanding Dr. No try this and that he was straight to fixing the problem and any he finds along the way.

Northern Endoscopy Centre

Gastroenterology

Well organised. A great facility. Dr Ganesh made me feel relaxed and explained everything clearly. Anaesthetist Pedro was also great. Tony theatre nurse was friendly and new her role well. Couldn't fault the nursing staff or front desk staff. Impressed with the clinic. Thankyou.

Mindspace Consulting - Melbourne CBD

Counselling, Psychology, + 2 more

I have had a very positive experience with the counseling service. My counsellor Eva has been professional, compassionate, and supportive throughout my sessions. The environment feels safe and welcoming, which helped me open up and work through my challenges effectively.

Thrive Fertility

Fertility Medicine

So far our experience with Thrive Fertility has been fantastic. The staff are lovely and supportive and have answered all of our questions. The rooms are welcoming and modern and I’ve felt like they want to ensure your journey forward is a personalized one.