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Dr. Gerard Bourke

Orthopaedic Surgeon

I had surgery at S.C.U.P.H on 12th September to correct a problem with my right foot. Because I live about 3 and a half hours away from Dr. Bourke's practice, I had to travel to see him and then I had to travel to have the surgery done, however, because my daughter lives close by, that wasn't much of a problem. I found Dr. Bourke to be knowledgeable and very honest and direct. I was a little skeptical because I had had a similar procedure done 15 years ago, and procedures and treatments have changed since then. I had also seen one terrible review of Dr. Bourke, but the overall majority of the reviews were good. Therefore, I decided to have the procedure done by Dr. Bourke. I was very pleased that he agreed to consult via telehealth for my follow up appointments via photographs etc. Nothing seemed to be too much trouble for Dr. Bourke and he was always very accommodating and polite. My foot is healing well and the problem I had is considerably improved. The outcome is a little different to the other foot that I had done 15 years ago, but it was done with a totally different procedure. Dr. Bourke's receptionist Kelly is very efficient and all the arrangements were seamless. Thank you Dr. Bourke. I wish you all the best for the future.

Offspring Medical - Hawthorn

Paediatric (Pediatric) Surgery, Paediatrics/Pediatric (Children's Doctor)

Could not fault Meredith she is amazing but the whole practice is not set up to help the customer. There is no hi caps meaning the parent of the potentially sick child has to make sure they keep the invoice to spend more time at home on admin. Then there are the amazingly long wait times if you call. Why would you not outsource that. As a parent of two children I have no longer than about 3mins of time in between one of the kids needing me for something. When I first called I had to spend 30mins on the phone. There is no excuse possible for your practice to have similar wait times to Australia Post. Your reception team seem to move at a snails pace and usually two of them will join in on a conversation with a client. You have enough staff to be handling the call volume. If not outsource it. Thirdly you are a paediatric specialising medical clinic- why do you have ONLY stairs at the front door- surely you see many babies in prams and have a higher percentage of clientele who would need a ramp to get in. All of these things I have listed seem to be common sense which is why they frustrate me so much.

Clarity Health Care - Fitzroy

Psychiatry, Psychology

waiting room is very clean and calming, the supportive posters for queer identities and available water were particularly reassuring. admin staff are all delightful and helpful, and my practitioner was very helpful and accommodating for my changing needs. would definitely recommend clarity health care to others, especially their head2health program. my only bit of criticism would be making sure that ALL admin staff are familiar with the processes around head2health. i requested that one of my sessions be rescheduled as i was sick, but i was informed incorrectly that i would not be able to reschedule. i had to go to my second-last session with my psych, assuming i was only having one, and have her inform me that rescheduling was actually possible. in future, please ensure all admin staff are familiar with rescheduling processes, and are communicating clearly with practitioners regarding available rescheduling.

Dr Anojan Navaratnam

Urologist

After a long period of waking up 4–5 times a night to go to the toilet, I finally decided enough was enough. I had already tried other options over several years and with my family history I knew surgery was likely the next step. Dr. Navaratnam ticked all the boxes, so I requested a referral from my GP and began the process. Long story short, four months after my initial consultation, I feel like a new man. My post-op recovery was quick, and I was back on the tools within a week. My nightly trips to the toilet have dropped to one—and sometimes two if I sleep longer than seven hours. Overall it has been a very positive experience, and I’m extremely happy to recommend Dr. “Ano,” his colleagues and the entire team.

Harbour Spine Surgeons

Orthopaedic Surgery

In every aspect from diagnosis, treatment planning of ACDF surgery, and continuing care—Dr Nathan Hartin has shown dedication to patient wellbeing, clearly explaining the concerns and recommendations of this condition. His professionalism, compassion, and expertise made me feel confident with my choices of care, during a progressive symptomatic time. I’m extremely happy with the immediate pain and nerve relief, which has allowed me to be able to use my right hand. I would confidently recommend Dr Hartin to anyone in need of highly specialised neurosurgical care.

Surgical Associates Melbourne

General Surgery

The best part of the whole experience was making the descision to consult a private specialist. Even as a pensioner it well worth the $100 out of pocket expense.. More peple shhould know about this option The aternative was was to wait 3 years + to see a consultant at the Austin. As it turnout when I had the surgery the surgeon told me afterwards I has a gangrenous gall bladder which evidently is somewhat serious.

Mr Liang Low

General Surgeon

I recently had my gallbladder removed by Mr Liang Low and my experience was exceptional. Liang is friendly, personable and extremely professional. I felt at ease throughout the entire surgical process and was kept well-informed every step of the way. The care and support I received was second to none and I would not hesitate to recommend Mr Low to anyone requiring his expert services in the future.

The Glen Endoscopy Centre

Gastroenterology

I always find the staff at the Glen Endoscopy Centre friendly, professional and very efficient. Over my several visits to the centre, this has been my consistent experience. The procedures go smoothly and in a timely. The specialists are very helpful before and after the procedures and the staff are also. I would recommend the centre to anyone considering the GEC for their procedures.

Dr Niruben Rajasagaram

General Surgeon

Had a cholecystectomy early last week. Another surgeon was initially scheduled, but as upper gastrointestinal is Dr Niruben’s specialty, he was recommended to take the op. From first contact Dr Niruben was professional and personable. Op went well and recovery is progressing well. Follow up appt scheduled for Jan with Dr Niruben. Can highly recommend.

Dr Gina Mariano

Paediatrician

I had a telehealth appointment with Dr Gina Mariano and as always very thorough and explained everything to me. I highly recommend Dr Gina Mariano to be one of the best doctors I have ever dealt with, with any of my children. I would move mountains for her to continue to see my son which she has for the past seven years. Thank you always

Dr Oscar Brumby-Rendell

Orthopaedic Surgeon

Had my plate taken out of my wrist which was originally put there by Dr Oscar Brumby-Rendell. He is a very friendly doctor that makes you feel comfortable. He also contacted me after I was back home and gave me a video of my plate and how everything went. Can Highly recommend this Dr. He's is Excellent .

Dr Charles Dick

Orthopaedic Surgeon

Dr Dick is always very professional, friendly and a great communicator. He did wonderful surgery on my knee replacement, with no problems in the recovery and rehab stage. I had very quick recovery time with mobility and movement. I can absolutely highly recommend him for surgery and care.

Cabrini Malvern

Weight Loss & Bariatric Surgery, Breast Surgery, + 18 more

My experience at Cabrini was fantastic. I felt well cared for by the staff and medical teams. Huge shoutout to the nurses who looked after me and always came in with a smile - which I think does a lot for someone during a stay in hospital. Food was great too which is always a bonus!

A/Prof Chris Mills

Gastroenterologist

Chris Mills is a lively & encouraging gentleman, He provided clear, concise explanations with a sound reassurance that all was well. His recommendations to use the preparatory tablets was good advise which saved any form of confusion for the much older patient.

The Snore Fix Doctor & Family Dentistry

Dentistry

Doctor was really good with explaining in detail all aspects of my treatment- maybe extra patience with me being a little slower to grasp things quickly. He also answered all questions with patience! Explaining things several times was not a problem either.

Newlife IVF: Box Hill, Melbourne Fertility Treatment Clinic

Endocrinology, Fertility Medicine, + 1 more

I had such an amazing experience with the new life team. Not only was everyone compassionate and friendly, they were also very efficient and continued to keep me updated throughout the whole process without fail.