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  • User avatar
    Ryde Endocrinology

    Endocrinology, Nephrology (Renal Medicine)

    2.25

    Verified

    I cannot stress enough how utterly unprofessional and inconsiderate to anybody but herself. Dr Lorraine Pereira is. Avoid her at all costs. This was one of the most unprofessional experiences I’ve ever had with a doctor. I booked an appointment two months in advance at Ryde Endocrinology and even changed it to 9:30 am because I had a funeral at 11:00 am. I arrived early, completed the forms, and waited… and waited. By 10:15 am there was still no doctor. The receptionist called Dr Pereira to let her know 9:30am, 10am & etc. patients are waiting for her. Dr Pereira response was she’s not feeling well today & won’t be coming into the clinic. Only when the receptionist called her did we find out Dr Pereira had simply decided she “wasn’t feeling well” and wasn’t coming in that day. No call to the clinic. No notice to patients. Nothing. Any competent, considerate professional would have informed the clinic early so patients didn’t waste their time. Instead, she left multiple people sitting there waiting for a doctor who had no intention of showing up. This is beyond incompetent. Any decent professional would have informed the clinic first thing in the morning so patients could be notified and reschedule. Instead, Dr Pereira wasted my time, made me late to a funeral, and demonstrated a staggering lack of basic decency or responsibility. Her actions were not just unprofessional, they were cruel, selfish, and deeply upsetting. Completely unacceptable, deeply disrespectful. I strongly advise avoiding this doctor. She shows no respect for her patients’ time, commitments, or basic human courtesy. Completely unacceptable. I would never recommend Dr Pereira to anyone.

    Seen for:

    Thyroid Problems
  • User avatar
    Dr David Oehme

    Neurosurgeon

    5

    Verified

    Meeting Mr Oehme to discuss my ongoing back issues and constant pain was the best decision I could have made. From the moment I met him, I instantly felt at ease and comfortable. His bedside manner is exceptional. When he speaks with you, he looks directly at you and explains everything in a way that is easy to understand. He is highly professional, yet still happy to share a laugh when appropriate. His office staff are also among the very best. Nothing is ever a problem for them, and they are always prompt and helpful when providing information or assistance. I cannot express enough how truly wonderful Mr Oehme is — a genuine gentleman who is caring, understanding, and dedicated to his patients. He visited me twice daily and reassured me that I could contact him anytime if needed. Most importantly, my surgery was highly successful and I am now pain free. I would highly recommend Mr Oehme to anyone suffering from back problems. Thank you, Mr Oehme, and to your entire team. You should all be very proud of the excellent work and care you provide. Carmen

    Seen for:

    Minimally Invasive Disc Surgery (Keyhole)
  • User avatar
    Sleep and Respiratory Group Brighton

    General (Internal) Medicine

    5

    Verified

    Reception staff were very kind and helpful, and provided clear advice regarding the information required of patients … making forthcoming appointments … and in responding to questions asked. Dr Hunt provided a very supportive and professional environment … gave valuable information and advice with respect to the medical conditions on which his opinion was being sought … showed on the screen, and explained, complex scans of the lungs and heart … clearly indicated the next steps with respect to further tests and appointments required … and answered questions in simple non-medical jargon ! An excellent physician … who provided answers to questions that had been asked for several years … to which other specialists had failed to respond with correct or helpful answers ! Thankyou !

    Seen for:

    Breathlessness
  • User avatar
    Dr Marcela Martin

    Fertility Doctor, Gynaecologist

    5

    Verified

    I am deeply grateful for the compassion and technical skill she brought to my journey. She turns what can be a clinical and daunting process into one filled with hope and empowerment. Fertility treatments are a rollercoaster, and her office provides a level of support that makes the lows feel manageable and the highs feel celebrated. She handles every question—no matter how small—with patience and clarity. She explains the "why" behind every medication and procedure, ensuring you feel like a partner in your own care rather than just a patient. After my egg retrieval, she took the time to personally call me and check up on me and give me an update on what happened during the procedure and just open the conversation for any questions that we have.

    Seen for:

    In-Vitro Fertilisation (IVF)
  • User avatar
    Dr Dan Krishnan

    Obstetrician & Gynaecologist

    5

    Verified

    Dr. Dan Krishnan is a truly gifted and compassionate surgeon. I came to him after a long struggle with pain and heavy bleeding. I was dealing with constant pain, exhaustion, and symptoms that were affecting my work, my energy, and my emotional wellbeing. There were many days when I felt completely drained. The hysterectomy he performed has truly given me my life back. Dr. Krishnan and his team are professional, kind, and supportive throughout the whole process. His team was also wonderful and compassionate, and most importantly—they truly listen. I felt completely safe in their hands. Thank you for the incredible care and for helping me feel healthy again. I will always be grateful for the care and support I received.

    Seen for:

    Laparoscopic (Key-Hole) Surgery
  • User avatar
    Dr Craig Timms

    Neurosurgeon

    5

    Verified

    I would like to take this opportunity to thank you for the exceptional work that you did on the 23/01/26 (Surgery day) I understand that the procedures duration was a great deal longer than expected. However, with your expertise, professionalism and care you got me through it. I would also like to thank you for the exceptional care that you provided to me Post surgery. I truly appreciate what you have done and I am in a great debt to you, sir. Lastly, I would also like to thank Pauline Timms, who provided me with a great deal of assistance prior to and post surgery. Craig and Pauline make an excellent team. Thank you so much again!

    Seen for:

    Spinal Surgery
  • User avatar
    Dr Danny Awwad

    Orthopaedic Surgeon

    5

    Verified

    my first visit was a good experience as to what i was going to be subject to and what to expect after my operation ; he was very thorough and invited as many questions as i was prepared to ask. subsequent visits were treated with the same efficiency and detailed discussion of the operation and the problem encountered and possible after effects.Iam extremely pleased with his follow up and am very happy to say would be more than happy to recommend him to anybody facing a similar situation,Many thanks as i now am recovering quite rapidly and even the scar left is barely visible. One very satisfied patient.

    Seen for:

    Wrist Fractures
  • User avatar
    Dr. Blake Fidock

    Orthopaedic Surgeon

    5

    Verified

    In December 2025, I underwent a right knee replacement. Initially, the first day was quite challenging due to significant pain; however, the nursing staff were attentive to my concerns and ensured I received appropriate pain relief and icing as required. The staff were consistently friendly and compassionate, and they kept me well informed about measures that would help ease my discomfort. My surgeon, Blake Fidock, visited daily to monitor my progress, ensure everything was proceeding as expected, and to answer any questions I had. His ongoing support and reassurance were greatly appreciated.

    Seen for:

    Knee Surgery
  • User avatar
    Professor Simon Platt

    Orthopaedic Surgeon

    5

    Verified

    I was treated for a torn achilles which ultimately needed surgery. I'm now well down the path to a full recovery. My experience with Professor Platt's surgery was exemplary. I got all the information I needed to make decisions in regard to my treatment. I elected surgery. The surgery went extremely well at Pindara Hospital. Professor Platt's team proactively communicated at all stages of my recovery journey so that I knew what I needed to do, where to be etc. I have no doubt that my recovery journey with Professor Platt and his team was the safest and quickest pathway to a full recovery.

    Seen for:

    Foot & Ankle Surgery
  • 5

    Verified

    All of the reception staff who handled my mother’s case were exceptionally kind and helpful, especially Sarah. The nurse, Defenny (I’m not sure if I spelled the name correctly), was also very caring and thoughtful. Dr Lim and the anesthetist were both excellent. My mother said she felt no pain at all during the procedure, and the doctor’s skills are outstanding. She also wanted to thank the approximately six staff members who took care of her during the surgery today. We truly love this clinic and really appreciate the wonderful care provided.

    Seen for:

    Colonoscopy
  • User avatar
    Mr Liang Low

    General Surgeon

    5

    Verified

    When I first met Mr Low I was unsure about having surgery but after he explained everything to me I felt reassured and decided to go ahead with the surgery on my hiatus hernia. Mr Low and his team made this process so easy as they were very caring and made me feel at ease prior to surgery and throughout my after surgery care. Mr Low explained and answered all of my questions regarding the procedure. I am now glad I had this done. Thank you Mr Low.

    Seen for:

    Hiatus Hernia
  • 4.5

    Verified

    The process for the procedure is well define so it flows very well. Staff are brilliant. My overall experience was marked as 3 stars, only because i had hip pain after the procedure, which was handled with care and pain killers. Possibly being in the position i was, created some issues for me. Not sure how it could have been handled diffently or it was just one of those things that may happen. The staff were fantastic.

    Seen for:

    Colonoscopy
  • User avatar
    GIH Access Endoscopy

    Gastroenterology

    5

    Verified

    Beautiful natured nurses keeping my mind at ease before the appointment and making me laugh afterwards which I really appreciate. I was so nervous and they were lovely and they're short staffed so I know they're under the pump. The doctors were awesome and Dr Michael and Dr Crantock are really kind and professional. I really appreciated Dr Crantock reassuring me and being kind while I was so nervous

    Seen for:

    Colonoscopy
  • User avatar
    East Coast Psychology & Psychiatry

    Psychiatry, Psychology, + 1 more

    5

    Verified

    My clinical psychologist is wonderful! Dr Vijaya Manicavasagar is very compassionate, understanding, supportive and helpful. She has assisted me with my mental health concerns for years. The office staff are friendly and approachable, and are willing to answer any questions. The waiting area is clean, comfortable and calm. Overall, I highly recommend this practice.

    Seen for:

    Bipolar Disorder
  • 5

    Verified

    Dr Stokes is very knowledgable, efficient, professional and friendly. He showed compassion, and was interested in my wellbeing. He is an awesome surgeon as well as kind and caring. He went out of his way to check on me and to answer my questions. He even gave me a free check up when I was feeling unsure about the progress of my recovery.

    Seen for:

    Hernia Repair (Keyhole)
  • 5

    Verified

    Dr Penelope De Lacavalerie is amazing! I was so lucky to have her as my surgeon. She is professional with a kind and informative bedside manner. She explained things to me clearly and made sure I was comfortable. Her team are kind with friendly faces and clearly hold her in high regard as do I after my experience.

    Seen for:

    Diverticulitis

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