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  • User avatar
    Fertility North

    Fertility Medicine, Obstetrics & Gynaecology

    1.0

    Verified

    We have been using FertNorth for close to 5 now. Some appointments we leave positively encouraged and some less so but have found we are consistently, probably every visit given wrong information which we then have to spend a considerable amount of our own time to rectify. I.e ringing around to find places that provide specific blood tests, forms not signed by doctors, wrong test requested, wrong information that generally significantly prolongs our IVF process wasting months we had planned for the process of becoming pregnant. We have faced a lack of understanding and awareness surrounding being a sam sex couple. We found that the nurses are by far the most reliable and knowledgeable and most of our issues faced have stemmed from Admin staff not having the correct information but primarily the specialist giving us wrong information, forgetting vitals steps in the process or giving us contradictory Information since the advice given in the previous visit. We leave feeling confused and deflated every visit.

    Seen for:

    In-Vitro Fertilisation (IVF)
  • User avatar
    Dr Tania Widmer

    Obstetrician & Gynaecologist

    5.0

    Verified

    Tania always made us feel safe through the whole process. She answered my 1000s of questions, always taking the time to make me feel comfortable and making a clear plan. She was always positive, friendly, genuinely cared and gave expert advice. She is an amazing doctor with all my egg retrievals, procedures and my complex fertility case. She always went above and beyond to help us realise our dream of having a family and now have an amazing little girl that we adore. We really appreciate all her help! I couldn't recommend her more highly. Thank you again Tania!

    Seen for:

    Endometriosis
  • User avatar
    Dr Jay Natalwala

    Fertility Doctor, Obstetrician & Gynaecologist

    2.0

    Verified

    We left feeling like our time and money had been wasted. We tried to plan accordingly by completing all tests and scans prior to the visit only to be now further delayed by needing an other test we could have completed months ago. We have spent 2 days since our appointment trying to call around to deal with tech errors on the website preventing payment and trying to find and external provider for a prerequesit that is not really clear and were told FerthNorth can provide but actually cant.

    Seen for:

    In-Vitro Fertilisation (IVF)
  • 5.0

    Verified

    I am extremely fortunate to have on my side in my recent prostate operation, Dr Mathew Winter and his great team for a fantastic effort. The follow up each day while still in Hospital was exceptional by Dr Winter and his two resident Doctors Damien and Umer. Also Dr. Venu Chalasani who originally looked after me prior to the operation still called in to see how I was progressing I am very fortunate to have such a fabulous team around me, So a big THANK YOU , I am grateful.

    Seen for:

    Benign Prostate Hyperplasia
  • User avatar
    In Focus Radiology - Belmont

    Imaging (Scans), Radiology, + 1 more

    5.0

    Verified

    I believe I have received a 5-Star service. I felt their professionalism from the moment the front desk answered my call to make an appointment. They are courteous and informative. I did not need to wait for long before I was ushered inside to start the process which was finished in minutes. Before leaving the premises, I was given a Patient Portal Access Card to view my image before I see my GP. Thank you, InFocus in Belmont, for looking after us.

    Seen for:

    CT Scan (Computerised Tomography Scan)
  • User avatar
    Professor Simon Platt

    Orthopaedic Surgeon

    5.0

    Verified

    Great professional care and advice. All medical and clerical staff courteous friendly and efficient. Dr Platt and his staff and colleagues are extremely easy to talk to which makes the consultation , treatment and it’s scheduling a very comfortable and reassuring experience. His knowledge and experience is impressive. Surgery and recovery went smoothly with hospital staff making my brief stay pleasurable. Postoperative care excellent.

    Seen for:

    Foot & Ankle Surgery
  • User avatar
    Gynaehealth

    Obstetrics & Gynaecology

    2.0

    Verified

    I had to wait over 6 hours for my procedure. They let taking people through before me who had been waiting less time than me. My sister called to check on where I was because my phone was flat and they said they checked on me and I was fine, except no one had checked on me. When I raised concerns about the wait time and lack of communication, I felt the theatre nurse was patronising towards me. It showed really poor patient care.

    Seen for:

    Abortion
  • 5.0

    Verified

    It’s awesome service . Thanks to DR Amir safe and Anesthetic DR Chan , they are very professional and make me feel comfortable, and thanks to all the friendly Nurse Ray, Daphne ( hope I’m not wrong the selling) , and the lady who helping me with the curly short hair . Sorry I forget her name . great organized and procedures! Clean place! Thank you for the great service.

    Seen for:

    Colonoscopy
  • User avatar
    Number 1 Fertility

    Fertility Medicine

    5.0

    Verified

    I’m a new patient and so far I’m super happy with the service. Olivia was great super helpful patient and kind. Dr Lyn was amazing, I have been following her on instagram and finally got to speak to her over the phone and she is kind and caring. Spoke to Emily today and very supportive. I can’t wait to meet everyone in person and start my journey with the no1 family.

    Seen for:

    In-Vitro Fertilisation (IVF)
  • User avatar
    Dr Rashida Hakeem

    Fertility Doctor, Obstetrician & Gynaecologist

    5.0

    Verified

    I received prompt reminders for the appointment. When I arrived, the receptionists were extremely polite. The appointment ran on time and Dr Rashida Hakeem explained the findings from my scans carefully and methodologically. I left with a much better understanding of the medications prescribed, and a future plan of action. Thankyou for your efforts.

    Seen for:

    Fibroids
  • User avatar
    Dr Oscar Brumby-Rendell

    Orthopaedic Surgeon

    5.0

    Verified

    Dr Oscar has been wonderful. He listened to my concerns, answered all my questions and worked out the best solution for me. After surgery care was very thoughtful, sending me a personal video explaining the process of my surgery and what to expect over the next days/weeks, as well a personal visit the next morning. Very professional, thankyou.

    Seen for:

    Joint Fusion (Wrist)
  • User avatar
    Sydney Adventist Hospital

    Weight Loss & Bariatric Surgery, Cardiology, + 21 more

    5.0

    Verified

    I found Dr Cheung to be outstanding He explained everything pre and post operation to me and even invited me to email any questions or concerns to him I did that and he responded in excellent time All in all I found his professionalism and ability to be of the highest order His staff at his rooms were outstanding- friendly and helpful

    Seen for:

    Hernia
  • User avatar
    Dr Shirin Sarejloo

    Cardiologist

    5.0

    Verified

    Scans and blood tests were ordered, and everything was explained clearly and in detail. Dr Shirin is an absolute pleasure to deal with, she is warm, approachable, and genuinely caring. She makes you feel valued and listened to, not just like another patient. I’m really looking forward to continuing my healing journey under her care. :)

    Seen for:

    Preventative Cardiology
  • User avatar
    Dr Scott Turner

    Plastic Surgeon

    5.0

    Verified

    I had an excellent experience, I felt fully informed and that communication was clear and professional. Dr Turner also demonstrates a high degree of experience and the associated excellent judgment needed during these complex operations to achieve a great outcome that I am very happy with. Thank you to him and his lovely team.

    Seen for:

    Eyelid Surgery (Blepharoplasty)
  • User avatar
    Complete Health Australia Rouse Hill

    Cardiology, Dietitian, + 13 more

    5.0

    Verified

    Wonderful and happy staff! Easy parking. Dr Trivedi is amazing. Very thorough, kind, understanding and listens well. He took the time and researched my medical history. So impressed with the service, care and attention to detail. I felt that I had been heard and I now understand my condition well. Thank you to the team.

    Seen for:

    ECG (Electrocardiogram)
  • User avatar
    Professor David Gyorki

    General Surgeon

    5.0

    Verified

    Prof. Gyorki is polite, clearly competent and capable as indicated by his manner, easy to engage with, and higly efficient. Before the procedure I believed I was in capable hands, afterwards I knew it. Prof. Gyorki and his office went out of their way to accommodate and assist me. Thank you.

    Seen for:

    Skin Cancer Surgery

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