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A/Prof Roland McCallum

Endocrinologist

Practice was clean. Reception staff were just lovely. Smelt nice / music was not too loud or off putting. Provider was running a bit behind but was professional, apologetic, and afforded me the same amount of time and quality of care and never made me felt rushed or "shuffled through". This was my first visit to the practice and overall, an extremely positive experience. The Provider was a delightful man! He was exceptionally knowledgeable and personable. Felt instantly at ease. Everything was explored and explained. I was treated with great dignity and would highly recommend the practice/provider to others. The only downside, of course, is the cost. As a person on government benefits, even with a discount, it is a substantial cost to find $500 for one visit. And passing on merchant fees/bank charges (yet somewhat understandable) adds a sour aftertaste, and I may consider bringing cash next time as in a 'cost of living' crisis, every dollar counts at the moment. $100 is not so much a discount for a pensioner, and more a token offering, as $500 is a killer in one hit when there's not much left a pension in a fortnight to begin with; some could argue this is more a "me" issue, indeed. However, I'm sure there's other patients who are in similar positions. In saying this, one does "get what (or who) you pay for". And, I have to say, that the service delivered to me was far and beyond any service I have received over the past few years by any other provider of late. Ah, the conundrum. I will be back, of course, however, I can't financially justify extended, or long-term consultation, but maybe one or two more visits hopefully be enough to assist towards bettering my overall health.

Maryvale Private Hospital

Gastroenterology, Gynaecology, + 19 more

I have had previous procedures performed at Maryvale Private Hospital and on these occasions I have nothing but total confidence and trust in the nursing staff and support staff. For my latest procedure ( hip replacement) I have once again nothing but praise for the nursing and support staff. In particular the nursing staff's concern about my lack of sleep and pain control was quite amazing, which I was particular grateful for. The selection of meals was very impressive but unfortunately I was unable to take full advantage of due to sleep and pain issues but what I was able to eat was wonderful. My only "complaint" was the inappropriate use of mobile phones by other patients. By inappropriate I mean using a mobile phone at 6.07 am on speaker which by the volume would have been on full volume. A total lack of consideration for other patients in the ward. I also had a mobile phone which was on silent and definitely not on speaker which I considered a courtesy to other patients.

The Glen Endoscopy Centre

Gastroenterology

Overall, I was very satisfied, especially with the nurses, who provided attentive and warm service. However, your receptionist lacked understanding of the differences between the Healthcare card and the Pensioner concession card. My Healthcare card had just expired, but my Pensioner concession card was still valid. Furthermore, I had just asked Centrelink a few days ago, and they told me that the Pensioner concession card was better than the Healthcare card, but your receptionist said you didn't accept Pensioner concession cards, which is inconsistent with government policy. I hope you can improve your service in this area.

Skin Health Institute

Dermatology

The written communication prior to Appointment is not consumer focussed and borderline aggressive. Whilst it is completely reasonable that you require payment prior to accepting appointments this approach is not accessible or considerate of those in financial strain. If you have options for payment plans this was not clear. 12 months ago I would have had to decline the appointments based on this communication. Everything related to the appointments and the clinic experience has been excellent. Written responses have also been helpful and timely. Overall a great team and experience.

Dr. Gerard Bourke

Orthopaedic Surgeon

I was 82 at the time and this operation was the most serious one in my life so far. The hospital and surgeon were caring and helpful. I subsequently suffered a bad reaction to the painkiller I had been given, and it has taken many months for me to even partly regain full use of my foot. The surgeon has been very helpful with his long-distance advice, as I have not been able to return to the Sunshine Coast so he could see me in person. I think the care will be on-going for some time yet.

Sydney Adventist Hospital

Weight Loss & Bariatric Surgery, Cardiology, + 21 more

The staff are very friendly, approachable, helpful and encouraging. They care about the patient. For example, they keep reminding me that walking exercises would expedite recovery and help building strength. And encourage my wife to accompanying walking with me. When I had my first few showers, the nurse would come and check on me, see how I was doing. So many little things that made me feel well taken care of.

Dr Carmen Munteanu

Plastic Surgeon

Perfect experience from start to finish l couldn’t be happier with the results . Dr Carmen provided me with a lot of honest information about my options for surgery and also provide accurate information about the outcomes . I have had one surgery with her and will have another . I have complete trust In her . Her admin staff and her nursing staff are exceptional and the aftercare was brilliant .

Complete Health Australia Oran Park

Allergy Medicine, Cardiology, + 12 more

I was receiving results of my tests and results were not as good as I had hoped but Dr Pandaya was very reassuring and helped me to understand what he needed to do next. Also the lovely ladies at the desk were very kind to me as they could see that I was still upset.I am more than happy to return and see what my next treatment will be. Everyone is so very caring and professional.

Dr James Bacon

Obstetrician & Gynaecologist

We had the best experience with Dr Bacon! He listened to every query we had and provided great advice and care. I had a very normal pregnancy but visited the hospital a couple of times for monitoring - Dr Bacon was always contactable and provided reassurance. He is incredibly knowledgeable and experienced. I will definitely be choosing Dr Bacon to deliver my future kids!

Complete Gastro Health

Gastroenterology

Staff medical and nursing were kind and very respectful of my dignity. I felt informed and knew exactly what was happening. I felt safe and that my concerns were heard and acted on. I am anxious in these situations and thank you for your care. Doctor Ed is a brilliant balance of compassion, care and knowledge.

​Sydney Pain Day Surgery

Pain Management

ALL staff are exceptionally helpful, confident, competent and approachable. What a great practice. It's obvious this team has a great culture and support each other. Well done to all involved. Oh yea, the clinicians are exceptionally skilled and again, obviously world class.

In Focus Radiology - Warners Bay

Imaging (Scans), Radiology, + 1 more

I found all the staff that I came in contact with (reception, nurse and doctor) were excellent, explaining the procedure to me truthfully. The only reason I've given 4 stars is because the injection REALLY hurt 🤣, but as I said, I was already truthfully told about this.

Mr Daniel Robin

Orthopaedic Surgeon

Dr Robin is nicely and kindly. He provided clear explanation of my daughter’s surgery and answers all our questions and suspect. After surgery, The doctor explained the surgical procedure to us and used drawings to illustrate the details and operations involved.

Dr Ricardo Hamilton

General Surgeon

I am very much satisfied at my first time visit with Doctor Hamilton because he explained fully my medical condition. He is professional but at the same time amiable treated the patient , myself with respect and care plus with a gentle smile.

Dr Ankur Dhar

Urologist

Dr Dhar takes the time listening then responds explaining my enquiry etc. All my queries are important as this is a very new health issue. I’d like to stay on top of it to avoid further hospitalisation.

Mr Liang Low

General Surgeon

There is so much we want to say about dr Low he is very talented and caring about his patients and explaining everything to me for the process of the surgery a big thank you