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  • User avatar
    Fertility North

    Fertility Medicine, Obstetrics & Gynaecology

    1.0

    Verified

    We have been using FertNorth for close to 5 now. Some appointments we leave positively encouraged and some less so but have found we are consistently, probably every visit given wrong information which we then have to spend a considerable amount of our own time to rectify. I.e ringing around to find places that provide specific blood tests, forms not signed by doctors, wrong test requested, wrong information that generally significantly prolongs our IVF process wasting months we had planned for the process of becoming pregnant. We have faced a lack of understanding and awareness surrounding being a sam sex couple. We found that the nurses are by far the most reliable and knowledgeable and most of our issues faced have stemmed from Admin staff not having the correct information but primarily the specialist giving us wrong information, forgetting vitals steps in the process or giving us contradictory Information since the advice given in the previous visit. We leave feeling confused and deflated every visit.

    Seen for:

    In-Vitro Fertilisation (IVF)
  • User avatar
    Dr Craig Timms

    Neurosurgeon

    5.0

    Verified

    Mr. Craig Timms and his wife, Pauline, have been exceptionally helpful. I underwent a major spine surgery on my L2-L3 vertebrae, which included the fusion of rods and screws to provide support to my back. The entire surgical procedure was a success, and my family received constant reassurance throughout the process. Right from the outset, Dr. Timms provided a comprehensive and detailed explanation of the entire procedure to both my wife and me. Moreover, he personally met my wife immediately after the surgery and ensured that she was well-informed about the successful outcome. Dr. Timms can truly be described as a lifesaver, an angel in human form. It's impossible to overstate just how skilled and proficient he is in his field. His expertise is unquestionable, and he consistently demonstrates a deep understanding of his work.

    Seen for:

    Spinal Surgery
  • User avatar
    Dr Jay Natalwala

    Fertility Doctor, Obstetrician & Gynaecologist

    2.0

    Verified

    We left feeling like our time and money had been wasted. We tried to plan accordingly by completing all tests and scans prior to the visit only to be now further delayed by needing an other test we could have completed months ago. We have spent 2 days since our appointment trying to call around to deal with tech errors on the website preventing payment and trying to find and external provider for a prerequesit that is not really clear and were told FerthNorth can provide but actually cant.

    Seen for:

    In-Vitro Fertilisation (IVF)
  • 5.0

    Verified

    I am extremely fortunate to have on my side in my recent prostate operation, Dr Mathew Winter and his great team for a fantastic effort. The follow up each day while still in Hospital was exceptional by Dr Winter and his two resident Doctors Damien and Umer. Also Dr. Venu Chalasani who originally looked after me prior to the operation still called in to see how I was progressing I am very fortunate to have such a fabulous team around me, So a big THANK YOU , I am grateful.

    Seen for:

    Benign Prostate Hyperplasia
  • User avatar
    Gynaehealth

    Obstetrics & Gynaecology

    2.0

    Verified

    I had to wait over 6 hours for my procedure. They let taking people through before me who had been waiting less time than me. My sister called to check on where I was because my phone was flat and they said they checked on me and I was fine, except no one had checked on me. When I raised concerns about the wait time and lack of communication, I felt the theatre nurse was patronising towards me. It showed really poor patient care.

    Seen for:

    Abortion
  • User avatar
    Dr. Siva Gounder

    General Surgeon

    4.0

    Verified

    Always a very quick session with the Doctor. Never been longer than 5 - 10 minutes. Always answered any questions that I've had and always goes through results keeping me accountable for them. I have made sure I kept on track after my weightloss surgery so my results have been great. Dr Gounder will always ensure I am doing my exercise and tell me the importance of this. 30KG down after 13 months!

    Seen for:

    Weight Loss & Bariatric Surgery
  • User avatar
    Number 1 Fertility

    Fertility Medicine

    5.0

    Verified

    I’m a new patient and so far I’m super happy with the service. Olivia was great super helpful patient and kind. Dr Lyn was amazing, I have been following her on instagram and finally got to speak to her over the phone and she is kind and caring. Spoke to Emily today and very supportive. I can’t wait to meet everyone in person and start my journey with the no1 family.

    Seen for:

    In-Vitro Fertilisation (IVF)
  • 5.0

    Verified

    High praise for this surgical group! The receptionist was so sweet, making my kids feel special with lollipops and kind words while they waited with my mum. Dr. Hamilton was also exceptional—he explained my hernia surgery in great detail, with specific care for my connective tissue disorder. He is a lovely person and a very thorough doctor. Highly recommended!

    Seen for:

    Hernia
  • User avatar
    Dr Rashida Hakeem

    Fertility Doctor, Obstetrician & Gynaecologist

    5.0

    Verified

    I received prompt reminders for the appointment. When I arrived, the receptionists were extremely polite. The appointment ran on time and Dr Rashida Hakeem explained the findings from my scans carefully and methodologically. I left with a much better understanding of the medications prescribed, and a future plan of action. Thankyou for your efforts.

    Seen for:

    Fibroids
  • User avatar
    Dr Oscar Brumby-Rendell

    Orthopaedic Surgeon

    5.0

    Verified

    Dr Oscar has been wonderful. He listened to my concerns, answered all my questions and worked out the best solution for me. After surgery care was very thoughtful, sending me a personal video explaining the process of my surgery and what to expect over the next days/weeks, as well a personal visit the next morning. Very professional, thankyou.

    Seen for:

    Joint Fusion (Wrist)
  • User avatar
    Dr Scott Turner

    Plastic Surgeon

    5.0

    Verified

    I had an excellent experience, I felt fully informed and that communication was clear and professional. Dr Turner also demonstrates a high degree of experience and the associated excellent judgment needed during these complex operations to achieve a great outcome that I am very happy with. Thank you to him and his lovely team.

    Seen for:

    Eyelid Surgery (Blepharoplasty)
  • User avatar
    Complete Health Australia Rouse Hill

    Cardiology, Dietitian, + 13 more

    5.0

    Verified

    Wonderful and happy staff! Easy parking. Dr Trivedi is amazing. Very thorough, kind, understanding and listens well. He took the time and researched my medical history. So impressed with the service, care and attention to detail. I felt that I had been heard and I now understand my condition well. Thank you to the team.

    Seen for:

    ECG (Electrocardiogram)
  • User avatar
    Dr. Shekhar Sharma

    General Surgeon

    4.0

    Verified

    I was happy with most aspects although I felt there were a couple areas that were not made clear enough 1 the time I would need to return to my job on full duties 2 more details on what I can expect for the first 2 weeks after my procedure- I was unsure if the discomfort I felt was normal- as it turned out it was...

    Seen for:

    Hernia
  • User avatar
    Dr Megan Byrnes

    Fertility Doctor, Obstetrician & Gynaecologist

    5.0

    Verified

    Megan Byrnes is amazing, she understands hormones and women’s bodies and explains things clearly and honestly. Not only was she an amazing fertility doctor and assisted us with getting our son, she is still now helping me sort my endometriosis and hormones nearly 2 years later. She’s honestly one in a million.

    Seen for:

    Fertility Treatment
  • 4.0

    Verified

    Dr O'Brien was friendly, professional and provided information in a supportive manner. As an observation, perhaps not appropriate for reception staff to have a chat behind the front desk with someone they know who was waiting to be seen. As someone who works in the professional space, optics are everything.

    Seen for:

    24 Hour Blood Pressure Monitor
  • User avatar
    In Focus Radiology - Warners Bay

    Imaging (Scans), Radiology, + 1 more

    4.0

    Verified

    At first the lady on the desk was a bit aloof seemed unfriendly but as soon as she got everything ready she was warm and friendly. She was just opening the practice but we were told to be there early. The sonographer was very friendly and professional no problems at all. Overall a very good experience.

    Seen for:

    Ultrasound

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