Find your trusted Doctor

Dr Sanjay Bhat

Urologist

Dr Sanjay at Al Zahra is professional, caring and very patient focused. I went to Dr Sanjay with a case of my ureter stents being replaced every 6-8 months after an initial stone removal by laser not done well by another hospital & doc (not mentioning names), where my upper ureter got damaged and developed a stricture. Dr Sanjay advised removal of the stricture through a surgery. We took time and other opinions to arrive on the fact that the surgery was unavoidable, to ensure any further complications or stents to support the ureter. Dr Sanjay was very patient and let us arrive on the decision ourselves and provided for a few months all the information in full transparency we needed to take a decision. I finally went through the laparoscopic surgery (4 hours+) and now under a recovery time frame hope all will be healed soon internally. I also would like to thank for his very caring staff and nurses at Al Zahra during and after my post procedure admission period. I am back on my feet and pray all will be well internally as well. I am writing a detailed notes because it’s been an anxious 2.5 years of visiting various docs and hospitals and procedures, and finally looks like there is a resolution, for what could have been a simple stone removal laser procedure by the first doctor at another place. But no one to blame here. Only to thank for now and pray to God for my complete healing, and for all patients out there to get the right first treatment because that matters when it comes to our bodies.

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

My appointment was scheduled at 8:45 PM. Upon arrival, the male Filipino staff at the reception was on his phone and took around two minutes to notice me before directing me to the second reception for the Pulmonology Department. The doctor consultation itself was satisfactory. However, the nurse appeared to be in a hurry, likely due to shift ending, and I was instructed to go to another clinic for my nebulization. While I understand shift constraints, the transition was not handled well. At the second reception, the male Indian staff was rude when I asked where I could have the nebulization. He questioned me about who my nurse was—something I would not reasonably know, as nurses are not introduced to patients as they are in other hospitals. When I explained this, he simply told me to “go there and find a nurse myself,” which was unprofessional. When I eventually found a nurse, she administered the nebulization but left me unattended, instructed me to stay for 10 minutes, and told me to turn the machine off myself. She did not check on me again. During the treatment, the hose disconnected because it was not properly attached. Fortunately, I knew how to fix it myself. Overall, the experience reflected poor service, lack of coordination, and inadequate patient care, particularly from the reception and nursing staff. I hope this feedback helps improve patient experience moving forward.

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I had an appointment today with the urologist Dr. Abu Talib, who sits at the Arabian Center branch of Prime Medical. I visited him, saw his face, exchanged a couple of words. He asked me two questions and prescribed an ultrasound and a test. However, the doctor who was supposed to perform the ultrasound was not available, and I was told to come back tomorrow. Unfortunately, tomorrow wasn’t possible for me due to other commitments. I mentioned I would consult another doctor. At that point, he told me I had to pay for the consultation charges, despite not prescribing any medicine or providing any treatment. On top of that, he spoke to me very rudely. You can check my history—I’ve been using Prime Medical for a long time, including the Nadha branch, Arabian Center branch, Al Warqa branch, and Prime Hospital. You can check this under my registration number. I felt extremely bad about how the doctor behaved. Then, Mr. Ala helped me, and I consulted Dr. Saboor Rizvi Syed at the Prime Medical Reef Mall branch. Please ensure you follow up with the doctor to understand why he behaved so disrespectfully toward me.

Dr Doaa Fathy

Paediatrician

Dear Prime Services Team, I am writing to express my disappointment with the service I received during my recent visit. I had an appointment for my child scheduled at 7:40. Due to personal reasons, I informed your staff in advance that I would be coming as a walking customer. Despite arriving on time, several patients who came after us were allowed to see the doctor before my child. As a result, my wife, my child, and I had to wait for almost one hour before being attended to. This situation was extremely inconvenient, especially with a child. Additionally, I noticed that only one staff member was handling customer service at that time, which led to a very long waiting queue and added to the delay. Overall, the poor queue management and limited staffing made the experience very unpleasant. I believe the management needs to seriously review and improve the appointment handling and customer service process to avoid such issues in the future. I hope you will take this feedback seriously and work towards improving the quality of service.

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I would like to sincerely thank Dr. Kimlin George for the exceptional care and professionalism she provided during my recent visit. From the very first consultation, she was incredibly informative, patient, and thorough in her assessment. She took the time to listen carefully to my symptoms, explained everything clearly, and ensured I fully understood both the diagnosis and treatment plan. This is the first time I’ve felt that such proper care and genuine attention were given to my balance and vertigo concerns. Her methodical approach and depth of knowledge gave me great confidence and reassurance. I left the appointment feeling satisfied, well-informed, and optimistic about my recovery. I highly recommend Dr. Kimlin to anyone dealing with balance disorders or vertigo, you will be in truly capable and caring hands.

Advanced Care Oncology Center

Imaging (Scans), Oncology

would like to express my sincere appreciation to the radiation oncologist Head of the Oncology Department Dr Ismail ghorbel for the outstanding leadership, medical expertise, and compassionate care provided throughout my treatment journey. Your professionalism, clear communication, and dedication to patient-centered care truly made a the journey much more manageable and reassuring. I would also like to extend my heartfelt thanks to the nurses and all staff members at the oncology center. Their professionalism, punctuality, kindness, and constant support never went unnoticed. Every interaction was handled with respect, empathy, and efficiency, creating a safe and comforting environment for patients

My London Skin Clinic - DIFC

Dermatology

Isited my London Skin clinic a DIFC. It was exceptionally clean, the staff very well trained, in ormed and welcoming, immediately make you feel at home. I mei with Doctor Sobia. She is smiling, incredibly positive, friendly, a super listener and qualified. I felt immediately so confident and comfortable as doctors Sobia understood my concerns, and I started the treatments after receiving a very detailed report. Dr. Sobia was with me during the whole process and continuously checking on me and making sure I was well taking care of during the IV drop procedures. No doubt the service of the clinic is excellent and they used high quality products.

Eastman's Smile Solutions Dental Clinic

Dentistry

Dr. saba has been my orthodontist for the past 18 months , the most memorable months of my life. I’ve always had very messed up teeth. Also, the nurses and the rest of the staff are the sweetest. My braces journey was actually so much fun! They were finally taken off yesterday & I feel like a new person now, I just can’t stop smiling, my teeth look so perfect. Thank You so much Dr. Saba for being so understanding & caring about my situation, no one would’ve been able to do it like you did. I’ll always be grateful to you for that .

Dr. Dhawal Bakhda

Orthopaedic Surgeon

The hospital services were excellent. When I met the doctor, he understood my issue immediately, and the X-ray results confirmed exactly what he explained. He prescribed medicines and a gel, which really helped with my recovery, and I am feeling much better now. One thing I noticed was that the recommended calcium medicine was different from what I received, and I was a bit confused about whether it was changed. Apart from this, the overall treatment and care were fantastic.

Dr. Andoni Diaz

Family Doctor

Excellent experience. The doctor was outstanding, very professional and truly caring. The treatment and attitude were impeccable, and he took the time to listen carefully and explain everything clearly. The service was extremely fast and efficient, with no unnecessary waiting time. I will definitely come back. I can finally say that I have found my trusted family doctor in Dubai. Highly recommended.

Diversified Integrated Sports Clinic (DISC) - DHCC

Chiropractic, Family Medicine, + 5 more

Tried to book with Khalid on wa. It was a disaster . She proposes times that need 24 hrs gap to proposing other times where I confirm within less than 60 seconds only for her to say that slot is taken !!! Worst experience ever . Took me an hour to book 2 slots with back n forth. And the slots she proposed after it was booked is gonna make me stuck in traffic for 2 hours at least

Al Das Medical Clinic

Family Medicine, Obstetrics & Gynaecology, + 2 more

I got 2 appointments booked with Dr Marianna, pediatrician and Dr Mattias, with Dr Marianna it was at 9 am at Medows, she wasn't there, upon checking with the staff she needed 15 min to reach. Dr Maria's turned out yo be on the Palm though there was no information about the location in the confirmation message. In general very disappointing and frustrating experience.

Dr. Imran Jawaid

Ophthalmologist

Dr. Imran Jawaid is an excellent ophthalmologist, especially for children. He is very kind, patient, and gentle, which made my kids feel comfortable and relaxed. He explained everything clearly and gave us great confidence as parents. We are very happy with his care and treatment. Highly recommended for anyone looking for a trustworthy eye doctor for kids.

Dr. Muhammad Al Azzeh

Cosmetic Doctor

الدكتور محمد من أبرع دكاترة الحقن وألطفهم ولديه أسلوب جمييييل جداً في شرح المعلومات وتوضيحها والإجابة على كافة الاستفسارات بصدر رحب كما أنه يتمتع بيدين خفيفتين فلا يكاد الألم يذكر اثناء عملية الحقن ويعطيكم نتائج مبهرة ومفرحة للقلب أنا شخصياً خضعت معه لحقن بوتكس وأيضاً فيلر وكانت النتائج رااائعه وبدت طبيعية ولم تترك أي آثار خلفها. أنصح بالتعامل معه بشدة.

Dr. Yarub Al Shammary

Oral & Maxillofacial Surgeon

أود أن أتقدم بجزيل الشكر إلى الدكتور يَعْرُب على عمله المتميز ومهاراته الاستثنائية كجرّاح وجه وفكين. يتمتع بدرجة عالية من الاحترافية والمعرفة والدقة في عمله. خبرته واهتمامه بالتفاصيل جعلاي أشعر بالثقة والراحة طوال فترة العلاج. أقدّر حقًا تفانيه ورعايته الممتازة، وأوصي به بشدة لكل من يبحث عن علاج متخصص في جراحة الوجه والفكين.

Dr Shaimaa Noureldeen

General Practitioner

اليوم تمت مراجعه الدكتوره شيما وحين طلب اجازه مده يومين رفضت وإفادة الممرضه بس فقط يوم واحد والاجازه يتم دفع عليها رسوم وليس بلاش عشان هيه ترفض ولا التامين يغطي رسوم الاجازه يعني فلوسنا ومن حق المريض في حال يعرف نفسه تعبان بيطلب الاجازه ولا مابيدفع رسوم الاجازه ولا بيطلب اجازه بالاساس