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Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

I am under the care of Prof Nathan. As I have had slightly abnormal PSA results, Prof decided to repeat a Prostate MRI from 2 years ago to check all was well. The MRI itself was the usual CCL at its best, couldn't be happier. The results from the latest PSA blood test was on MyChart in hours. The MRI report was not. I did wonder if this was because there may be bad news and I received a message to say Prof would telephone me on Friday 17th October at 0800 BST a few days hence. I waited an hour after this time had passed before contacting OP myself. Your OP were great and were very embarrassed. They then found out that Prof was unwell but nobody thought fit to tell me. I got a message to Cherelle saying Prof was indeed unwell but he would phone at 1200 BST. By 1220 again nothing, no contact at all on phone or My Chart message and now I am getting very anxious so in desperation I contacted Prof Whitby (my GP) by My chart message. She responded within minutes saying not to worry, she had seen the scan and it was all clear. I had heard nothing from Prof Nathan at all or cherelle, who I believe had by now gone home but clearly hadn't left my care with anyone else. I was worried about Prof Nathan as this was all very unusual. I got in contact with Prof Whitby, my GP and she responded immediately and reassured me my MRI result was clear. I was greatly relieved but I am mysitified why the Prof could not have at least let me know that there was nothing to worry about, even via message on My Chart, the scan was fine and we could talk anytime about the details. The poor communication (which is SO unlike the Cleveland) unnecessarily heightened my existing anxiety. I realise I am being the classic worried well but when you are nearing 65 you do begin to think its a matter of when not if. I am so sorry that Prof N was unwell. I feel sure that it was not something trivial so I wish him well but surely he is not the first Doctor to take ill and for a hospital as outstanding as CCL I would expect to have fail-safe procedures in place so patients are not unnecessarily left on their own and increasingly worried. This is the very first time I have not scored straight 5 for every part of my experience at CCL and I feel sure it is a one off. Hope this is helpful feedback

Mr Antony Pittathankal

General Surgeon

I recently had an inguinal hernia repair carried out by Mr Antony Pittathanka, and I couldn’t be more grateful for the exceptional care I received. From the very first consultation, Mr Pittathanka was warm, reassuring, and genuinely attentive — he took the time to explain every step of the procedure clearly and patiently, putting my mind completely at ease. On the day of surgery, his calm professionalism and friendly manner made all the difference. The operation went smoothly, and my recovery has been excellent — a true reflection of his surgical precision and expertise. What stood out most was his kindness and humanity. He treated me not just as a patient, but as a person, ensuring I felt comfortable, informed, and supported at every stage. I would wholeheartedly recommend Mr Pittathanka to anyone needing hernia surgery or related procedures. He is a highly skilled surgeon with a compassionate approach — a combination that inspires complete confidence. Thank you, Mr Pittathanka, for your outstanding care and for making what could have been a daunting experience such a positive one. O.H. (School Maths Teacher)

Private ADHD

Psychiatry

I had my diagnosis of ADHD back in May 2025, this was quite an emotional process for me. Luckily I had the support of my best friend and my mum. I then underwent my titration with the Kamran who was nothing short of amazing. He was patient and listened to my concerns and provided advice according to my needs. And ensure to keep track of all symptoms and the nature of their improvements over time and navigated this amazingly especially as I have high blood pressure. I have been supported with my shared care and this has been taken over by my GP. I am doing so much better with general everyday life. It is not an easy process by any means. It was and expensive and timely process. And there is a lot of back and forth at times due to automated messages which caused me some confusion at times. But you will always be answered via email or phone call if you have any concerns. Thank you so much to Shanice in Admin, Oliver who completed my assessment and Kamran my pharmacist. I am hoping once I have the finances avaliable I can return for support therapy to help me navigate through other aspects of having ADHD.

Professor Mohamed Imam

Orthopaedic Surgeon

My first consultation with Professor Mohamed Imam was in March 2025, when I was diagnosed with frozen shoulder. At that time, I could barely move my left arm, and it was affecting every aspect of my daily life. Thanks to Professor Imam’s expert guidance and care, I gradually regained full mobility in my arm. I’m incredibly grateful for the recovery, especially because I have a 4-year-old son who loves to play and be carried around. Being able to lift him onto my shoulders and enjoy those precious moments again has meant the world to me. Professor Imam’s support has truly helped me return to doing the things I love with my family, without limitations. Thank you, Professor Mohamed Imam, for everything you’ve done. I deeply appreciate your professionalism, kindness, and dedication.

Dr Vishal Nayak

Cosmetic Doctor

I underwent the procedure approximately a year ago. I highly suggest it to individuals seeking a solution for growth. Prior to scheduling an appointment, I advise consulting with Vishal Nayak. He leads an exceptional team, and I am grateful for the commitment of the two female professionals who carefully implanted the hair follicles. Initially, I had doubts. However, the professionals advised me to wait for a year. Consequently, I am sharing my feedback after this period, and I can confirm that the procedure was indeed successful.

Mr Ram Moorthy

ENT Surgeon

Dr Moorthy was both a great professional and a human being. Within a couple of minutes he explained in details what I had been looking for from different professionals for months now, providing us with important information and being very explicit and sincere on the options available. I appreciated both his knowledge and his honesty. He didn't want to put my little one under more investigations, or keep us calling for follow up appointments. He is a great expert! I highly recommend him.

Paediatric Diagnostics

Diagnostics & Testing, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

The staff at the centre are exceptional. Customer service is amazing and the consideration for the children is outstanding. Minimal waiting times avoid the children becoming overly fearful or stressed and procedures are handled with professionalism and empathy for the young patients involved. My son was petrified of needles before you did a blood test, but it was handled so well and compassionately that he now is pretty confident around injections/blood tests. Thank you

Deia Health

General Practice (GP)

I can’t recommend Lafina highly enough. She has an incredible ability to combine medical knowledge with a holistic approach, helping me truly understand what’s going on beneath the surface rather than just treating symptoms. She’s so easy to talk to, genuinely listens, and makes you feel completely seen and understood. Working with her has helped me get to the root causes of things I’ve struggled with for years — and I finally feel like everything makes sense.

Cromwell Hospital

Allergy Medicine, Audiology, + 17 more

There was confusion where the excellent GP referred me to Cromwell. I had to call BUPA and ask them to speak to the admin team before the consultation went ahead. Both Drs Patel and Cavill have been excellent. I waited four hours at Chelsea and Westminster on Friday for blood tests and tetanus as the team waited for the tetanus to be dispensed! Most importantly, i have received good care from the professionals.

Quality Dental : Fulham

Dentistry

I would like to thank Dr. Huseyin for quickly replacing a filling that had fallen out. He did a nice job! I really appreciated being able to get an appointment within a day of my first visit. The reception team were also very friendly and welcoming, which made the experience even better. I’ve been positively impressed with the care I received that I’ve decided to switch my dental practice to Quality Dental.

Spire Cambridge Lea Hospital

Cardiology, Cosmetic (Aesthetic) Medicine, + 19 more

No one wants surgery but I can honestly say the process from start to finish with Graham has been fantastic. He went through what was needed to be done, the time scales, costs etc and fitted it in to suit me! Lorna his PA responded to messages near enough instantly. I cannot recommend him highly enough. Not that I want any more surgery, but if I did, I would not hesitate to return to GTS

Mr Nashat Siddiqui

Orthopaedic Surgeon

Dr Siddiqui carried out my shoulder stabilisation surgery and follow ups. He was excellent from start to finish, explaining the procedure in great detail and helping me to weight up the pros and cons. I never felt pressured and felt confident that he had my best interests in mind. I’m very happy with the end result of my shoulder surgery and the care I received from Dr Siddiqui.

Mr Neill Patani

Breast Surgeon

Mr. Patani is one of the kindest and most sincere doctors I’ve met. He took the time to explain my lumpectomy using sketches, which made everything easy to understand and put me completely at ease. The procedure went perfectly, and the scar is barely visible. He was so welcoming and assured me I could return any time if I had concerns. I’m so grateful for his care and skill.

Dr James Thing

Sport & Exercise Medicine Doctor

I saw Dr. Thing, MSK consultant, for foot pain caused by a Morton’s neuroma. I was seen quickly, and he made a clear and confident diagnosis. He explained my options really well and recommended an injection. Dr. Thing was calm, reassuring, and very kind throughout — I felt completely at ease. A very positive experience overall — I would definitely recommend him!

Dr Jobanpreet Sehmi

Cardiologist, Diagnostic Pathway Specialist

Dr Sehmi has been nothing short of amazing, right from the start he couldn’t do enough to help resolve my condition (this is still ongoing). Dr Sehmi has been extremely thorough in my diagnosis making sure nothing is missed, this includes my treatment. He has been in contact all the way through. In short I would thoroughly recommend Dr Sehmi.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

My friend recommended this clinic as my boy was struggling so much with tinnitus after a big viral infection. He was so worried and Mr Matthew Cherko was so professional, thorough and calming that my boy was so reassured by it. Thank you so much. I won’t go anywhere else when it comes to ENT.