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One Ashford Hospital

Dermatology, Pain Management, + 21 more

There was a lot of confusion in regards to my follow up appointment post surgery. An appointment was booked and agreed for Monday morning, another appointment was booked for the afternoon in addition to the morning appointment, which I tried to rearrange for the following day and recieved confirmation, that appointment I found out later had not been booked and one was made for the following week, and I had called to confirm the appointment for Monday morning too. I found out later that the Monday morning appointment was cancelled but I was not told this until I arrived for the appointment early. Gill at reception was extremely helpful and was immediately on the case to help me as this was a wound check appointment. She spoke to Nikki and Bev and I was able to be seen very quickly. I appreciated all the help I was given by Gill and she helped me create my next appointment for 6 weeks time and navigate the situation well. The appointment itself was informative and very good. I believe there was a mix up with the lists for the day and it seemed to be that everyone just got confused with what appointments for me were needed to be rearranged/ cancelled. Everything was resolved quickly and calmly, and I thank everyone for their help in resolving this.

Mr Steve Bromage

Urologist

Very professional, well informed, open and friendly. I had a vasectomy 16 years before and wanted a reversal. Mr Bromage was open about the chances of it working after such a length of time but seemed confident. He also did a sperm retrieval procedure at the same time which was put in storage in case the reversal wasn't successful then we could try IVF. On the day of surgery Mr Bromage kept me well informed and made sure my wife was kept up to date regularly. The whole process from admission to discharge went as smoothly as could be. Exactly a year after my reversal procedure my wife gave birth to our healthy baby boy. I would highly recommend Mr Bromage to anyone looking for a vasectomy reversal.

Dr Venkat Mahesh

Gastroenterologist

Unexpected diagnosis but finally relieved to find an answer. I have since my teenage years have always issues with my tummy, feeling bloated, loose stools and sometimes constipation, never feeling right. After consultation with Dr Mahesh, he suggested a few tests including endoscopy- both ends!. However the endoscopy confirmed I have coeliac disease and colonoscoopy showed colitis. He also gave me a clear step by step plan. I feel so relieved to have found what was the issue, now adjusting slowly to a life without gluten, and , tbh its not all that bad. Anyway, an intelligent doctor, thank you. My kids are seeing him too!

Mr Antonios Papadopoulos

Orthopaedic Surgeon

I had a very positive experience with Mr Antonios Papadopoulos regarding my knee (patellar tendon) issue. He was professional, thorough, and took the time to explain everything clearly in a way that was easy to understand. I felt listened to and never rushed during the appointment. His assessment was detailed and he provided practical, evidence-based advice and a clear plan for recovery and return to sport. I left feeling reassured and confident about my treatment. I would highly recommend him to anyone dealing with knee or sports-related injuries.

The OrthTeam Centre

Imaging (Scans), Neurology, + 6 more

Positive perks - the waiting room had adjustable height chairs meaning I didn't have to struggle getting in and out of chairs! Dr Chinoy didn't judge me, or make me feel rushed or that I was an inconvenience (something I have grown accustomed to from the nhs). Despite my symptoms not fitting in with his specialities he recommended a colleague who he feels confident would be able to meet my needs. Although private care is hard on my wallet as a self funder, the advice, treatment and service I received overall made it more than worthwhile.

Daleswood Aesthetics

Cosmetic (Aesthetic) Medicine, Dermatology

Fantastic service and advice. Honest, friendly and very helpful whilst being extremely professional. A really good range of options and products, expertly explained and administered. Dr Denton is not only a medical professional but a lovely, caring person dedicated to helping you look and feel better. Visiting Daleswood on many occasions has really helped me with my self-confidence, physical, and mental health. There is no hard sell, and Dr Denton will only recommend what is best for you, explaining the benefits and risks if there are any.

The London Clinic

Physiotherapy, Dermatology, + 13 more

I have always been happy with the service and patient experience at the London Clinic. However, when I went for my MRI on a Saturday morning, MRI department was closed and there was no information about it. I had to go around the hospital to try and find out what was going on. After about an hour I was finally sent to another MRI scanner on a different floor . The clinicians there were lovely and very apologetic about the experience I had although it was not their fault.

Dr Palash Barman

Cardiologist

This was the follow up having had a heart pacemaker fitted on 12 December 2025. All the test results indicate the implant is working well and I have had no further incidents of the previous problems. Dr Barman explained further technical aspects of the device regarding the operation of the device during the periods of atrial fibrillation. He is willing and able to give reassurance when a patient is concerned about any aspects of the procedure that has been performed.

Knightsbridge Doctors

General Practice (GP), Imaging (Scans), + 5 more

Visited morning of 26.01, had to wait a few minutes before being let into the building as arrived just before 9am. Although i was fully aware and ready to wait, everyone passing by including reception staff were kind and apologetic. Getting in, staff (reception, radiographer, doctor) were prompt, thorough, straightforward and quick. No time to scroll through phone as i moved from one stage to the next with ease. Highly recommend.

Mr Pranab Sinha

Orthopaedic Surgeon

My knee condition was very rare and certainly needed a clear thought and the best solution but throughout my process I was made clear on what to expect and that I was going to be fine. I was in good hands and the very next day I was already up and walking even without crutches and within 5 weeks walking upstairs which I had not done for 2 years. Can’t say thank you enough to this incredible surgeon.

222 Healthcare

General Practice (GP), General Practice (GP) (Video Consultation), + 6 more

Highly recommend. Online booking process for a GP appointment was easy and so speedy. Lots of parking and no wait times to be seen. My appointment with the GP was so refreshing, he took time with me, was interested and gave me a proper check up. I was prescribed some medication and it was dispensed there and then in the practice. Absolutely this will be my go to place for healthcare. Thank you

HCA Healthcare UK The Harley Street Clinic

Breast Surgery, Cardiology, + 9 more

I had a cystoscopy today with Mr Marco Bolgeri. I couldn't recommend him more. He was simply fantastic. He explained the procedure to me during the consultation, and I had undergone the same procedure with another consultant in the past. I was expecting the same type of pain. However, Marco Bolgeri's technique rendered the procedure painless. I am very happy that my GP recommended I see him.

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

I have had the misfortune to be admitted to many hospitals since 2018. Lindo Wing at St Mary’s has been the best experience, second to none, with caring, experienced, informative staff. Refreshingly, nothing is too much trouble. Lal Navaratne ensured my complex care was fully coordinated by wonderful teams of professionals. I have no complaints, only praise for such an amazing experience.

Mr Shailesh Agrawal

ENT Surgeon

Reception staff were very friendly and welcoming. Mr Agrawal was also very friendly, professional and caring, explaining everything carefully. He took time to listen to my concerns and to read through papers I had brought with me. He made me feel that I mattered. We managed to park in the car park but I imagine it can get full quite easily.

Mr Jamil Ahmed

Plastic Surgeon

I had the ear pinnoplasty surgery to reduce the appearance of my ears sticking out and it has changed my life! Such a small thing was having such a major affect on me and having the surgery was just what I needed. The care in the hospital was fab and the healing process was far quicker than imagined. Couldn’t be happier!

Mr Guna Reddy-Kolanu

ENT Surgeon

Went to visit Mr Reddy-Kolanu to discuss issue with Tinnitus in my right ear. From the time entering into the reception area until leaving, everyone was very helpful and professional throughout. Mr Reddy-Kolanu was very re-assuring with his advice and overall can only say positive things about the experience.