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GenesisCare Surrey

Oncology

My experience at GenesisCare Surrey was amazing. I chose to have private MRLinac radiotherapy for my prostate cancer in order that my treatment would have the minimum impact on my life and I was not disappointed. I was given an initial appointment within a week of getting approval from my health insurance. As my partner and I were travelling from some distance and staying in Guildford during the 11 days it took for my five treatments, the radiographers were very flexible in arranging the dates to suit us. GenesisCare offered to pay taxi fares for us to travel each time, but as the distance was too far we chose to stay and were amazed when they offered to contribute to our hotel bills, The building was modern and purpose built and the reception area was pleasant, bright and the staff friendly with tea, coffee and snacks on tap. Parking was easy and right outside. The MRLinac suite was similarly well done and the radiographers were friendly, helpful and keen to make things as easy as possible. It was nice to be taken into the control room to meet the team rather than them being shut away behind the glass. All of my treatments started on time and the last two appointments were rearranged so we could leave a day early. The whole experience felt more relaxing than attending a normal medical establishment, in fact more like being at a high-tech research institute. There was a follow-up call from a radiographer after we had been at home for a week to check how I was doing. The MRLinac treatment gave me very little in terms of side effects during the treatment or afterwards and meant we able to explore Guildford and the surrounding area when I wasn't having treatment. The whole experience was much preferable to the standard radiotherapy which would have involved 20 treatments over 4 weeks with months of hormone treatment. I felt confident that the use of MRI scans during treatment ensured the radiotherapy was precisely targeted to give the best results and to limit any damage to other organs. It did require me to lie in the machine for 25-40 mins and to ensure my bowels were empty and my bladder was half full at the time which was a bit tricky. The radiographers were very patient in giving me advice and support to help me achieve this although some more advice at the beginning would have been useful. If you have the option to have treatment at GenesisCare then I can thoroughly recommend it.

Quality Dental : Worthing

Dentistry

As a Nervous patient about to have an Extraction..I was sitting In the waiting room Dreading every second The Receptionist was very nice and made me feel at ease Then after a very short wait ..the time had come for me to face my Fears.. As I sat in the chair the procedure was explained to me in full and the Dentist really made me feel Comfortable and at ease .. The first Extraction had taken place without me even being aware ..so no pain whatsoever Time for the second Extraction.. The Dentist asked me to rinse my mouth And I promise the second Extraction had already been carried out without me being aware ..completely pain free ..the dentist advised me that she should carry out a filling to another one of my teeth ..I was a bit reluctant..she cleaned the area and what I can only describe as her massaging the affected tooth the filling was carried out successfully.. I have a follow on Appointment in January And can Honestly say ..im looking forward to it Oh and to add ...when the Anesthetic wore off I experienced no pain or Discomfort whatsoever..and less than 24 hours later I sat down and enjoyed hot coffee With no Discomfort.... I can't thank you enough for your Treatment..and after 64 years ..im no longer a Nervous Patient Thank you

Vitalscan

Diagnostics & Testing, Endocrinology & Diabetes, + 8 more

I had an excellent experience at Vitalscan. The whole team was incredibly professional and welcoming from start to finish. The radiographers — Abdo, Mahmoud, and Alice — were absolutely brilliant. They made me feel completely at ease and explained everything clearly before the scan. Their professionalism and kindness were outstanding. Jamie and Safia, the imaging assistants, were also fantastic — so friendly and reassuring throughout. And a special thanks to Mickey at reception, who was extremely helpful, polite, and made the whole booking process smooth and stress-free. Honestly, one of the best healthcare experiences I’ve ever had in the UK. Highly recommend Vitalscan for anyone needing an MRI or any imaging service.

Nuffield Health Cheltenham Hospital

I had a number of appointments to see Mr Warr at the Nuffield, and it was always administered well and on time. On the day of the surgery there was initially some confusion on which hospital room I was assigned to but that was cleared up fairly quickly - it was 7am so perhaps a beginning of shift handover issue. The nurses were caring, professional, attentive and very friendly before and after the operation. The anaesthetist visited and was very clear explaining the process, friendly and reassuring. A very good experience. I also appreciated that my parents could be with me before the operation as I'm quite young and not used to being in hospital. Overall a very good experience. Thank you.

Southside Medical Private Clinic

Child & Adolescent Psychiatry, Audiovestibular Medicine, + 7 more

Came across Southside Medical on FB ....my own GP practice has no online appointments for all of November and December. I had mine booked and completed in just a few hours. Doctor took time to understand what was up (sciatica) and what he could do to help. Did a complete check to make sure it was sciatica and not something else and gave me advice should my symptoms change. Then after a discussion he arranged for me to get some medication which is certainly helping with my sleep. Can't fault the timeliness and the expertise of the doctor. Very warm and empathetic and can't recommend highly enough.

Norfolk Menopause

General Practice (GP), Obstetrics & Gynaecology

I would advise any menopausal women who may need help to come to the Cora menopausal clinic. Emily was absolutely amazing from the moment I walked into her room and till when I left. The knowledge was out of this world. Emily reassured me and listened and understood. I took away so much from this one visit and am very thankful. My symptoms were getting to the stage where I was struggling to cope with everyday life. I’m a few weeks down the road and have been on HRT and feel so much better. Thank you Emily.

Dr. Rosy Wells

Paediatrician

Dr Rosy Wells is incredibly knowledgeable. She made both my daughter and us as parents wonderfully comfortable which is testament to the experience she offers. No question felt too silly and it makes a huge difference to be fortunate enough to be in the company of someone that just totally gets all concerns you may have whether it’s symptomatic or an an ‘admin’ query. We cannot recommend the Children’s Allergy Clinic enough, as have only had truly impeccable service through every team member! THANK YOU!

Mr Sam Dutta

General Surgeon

My experience at The Park was excellent, from my initial greeting at reception and my first consultation with Mr Dutta to my last. I didn't feel anxious in any way on the day of my operation. Dr Dutta, all the nurses who looked after me and the anaesthetist were all caring and lovely making me feel calm and relaxed throughout. I would have no hesitation in recommending Dr Dutta and staff to anyone. Thank you all very much.

Dr John Martin

Gastroenterologist

I had a great experience with my doctor. I felt genuinely supported throughout the whole process, and everything was handled incredibly efficiently. All the tests and follow-up bookings were arranged very quickly, with no delays or long waiting times. The results came back fast and everything was clearly explained to me. Overall, an excellent experience — I felt well looked after from start to finish. Highly recommend.

Mr Gurudatt Sisodia

Orthopaedic Surgeon

From initial consultation I was kept informed of coming up appointments for pre op assessments. I was very pleased with the staff at the hospital pre and post op, they were very supportive and helpful. I have, since the operation feel I have a new lease on life, to be out of the arthritic pain is truly amazing. I cannot thank Mr Sisodia enough this operation, my scar is so neat and has healed beautifully.

London Bridge Sports Medicine

Sports & Exercise Medicine

Unfortunately, the anaesthetic injected into my hip bled across to my sciatic nerve and my entire right leg went numb after I left, and until the next day. Dr Seth eventually explained to me that this is rare, which I understand. But trying to contact him by the time I'd got home was very difficult: I called 3 times, roughly an hour apart, before I had a call back.

The London Clinic

Geriatric Medicine, Haematology, + 13 more

Initially I went to the London clinic hospital, but was redirected to the correct building.. Again, slight confusion for me in Filling in the registration form, which I then failed to hand to the consultant. I was again not sure where to wait as clinic D and E are on the same floor. This was all resolved by having an excellent interview with my chosen consultant

Mr James Raymond Oliphant

General Surgeon

Very clear and concise information given, including a plan for next steps. Not overwhelming - just the right amount of information to make a plan for immediate next steps without being overwhelming. Also felt incredibly listened to and understood rather than palmed off as has been the case with interactions in the past with other healthcare professionals.

Dr Fayyaz Musa

Ophthalmologist

I had implants with Dr Musa ten years ago. It was the best thing I’ve ever done. They are brilliant. My sight both near and distant was very poor but since the op I’ve had no glasses no lenses and my sight has been super. It remains really good to this day. Thank you Dr Musa. Brilliant consultations and treatment for glaucoma since.

Mr Edward Powell-Smith

Orthopaedic Surgeon

I was never in any doubt as to what the procedure would be and the fact that the condition could return. I was also reassured that if it did return the procedure could be repeated, or a more permanent fix could be undertaken. The decision to take The potentially temporary solution was entirely mine.

Miss Jennifer Darrien

General Surgeon

I was seen by Miss Darrien in June and my surgery performed in July. She was extremely professional and very easy to talk to. The surgery went very well and I was discharged the same day. All staff on the ward were wonderful and the theatre staff made me feel relaxed and cared for.