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Moorfields Private Eye Hospital

Ophthalmology

It would be helpful to add the following to your briefing: after surgery - we will offer to help you to a taxi or to the taxi rank, if you do not have a person to accompany you Worth considering clear plastic, wrap around glasses for walking/cycling in windy areas/or where likely to be grit in the air Clear some space in your fridge for the eye drops which will need to be refrigerated If you are travelling invest in a portable coolbag, with icepack to keep eye drops at the required temperature no eye make up on the day or for a month post op / swimming hair washing will be tricky for a few days, so consider dry shampoo explain to people what is normal in terms of recovery day by day over the subsequent days post surgery explain to people what to do, if despite taking the drops, there is a feeling of grit in eyes explain to people - if it is normal or not to see halos or to see with a soft focus - perhaps have images, which are shown ahead of time provide youtube video with how to insert drops - have practise drop session on a pre visit, with non irritant drops, to enable the technique to be mastered The person who provided the medicines did not go through the 'knuckle technique' which is on the document provided, trying to master this when your eye sight is recovering is not straightforward Suggest that patients have ibrufen 200 and or paracetemol at the ready suggest setting alarm on phone at regular intervals for drop taking suggest that surgeon creates faqs to answer frequent questions on the various options of lens, implications

Mr Gidon Ellis

Urologist

Mr Ellis was fantastic from minute one. He immediately put me at ease, never made me feel rushed, answered all of questions, from the intelligent ones through to the absurd and ridiculous ones, explained everything in a way I understood, was clear in identifying the options I had, and at all times made me feel empowered to make decisions with his support and guidance. He wanted to know and understand me, and managed to build a picture very quickly. His aftercare was equally brilliant; knowing I was concerned he made time on a busy Friday to call me with my results to put my mind at ease, we discussed the future and options, and everything was done in a clam, intelligent and supportive way. His team reflect their leader, and are kind, supportive, warm and friendly. I couldn't have felt more supported throughout, and cannot thank him - or recommend him - more.

Professor Jocelyn Brookes

Radiologist

I was a young mum of two little children and I couldn't stand on my legs without pain. I suffered from varicose veins and pelvic congestion. Every other doctor who I saw told me that should come back when my family was complete. Then somebody recommended Professor Brookes. He had a completely different approach. He immediately dealt with my varicose veins and pelvic congestion. I now am pain free and have slim legs. Professor Brookes changed my quality of life. Professor Brookes has a charming personality. He is warm, friendly and sympathetic. Medically he is the best in his field. If you are fortunate enough to see him in clinic on the NHS you will notice that he has a big que of patients that only want to see Professor Brookes. They don't want to see any other vascular doctor that's part of the team! Professor Brookes THANK YOU!

Reproclinic

Fertility Medicine

I can not speak more highly of the care I received from Reproclinic, in particular or Medical Coordinator, Karin, and Dr Alicia Hernández. Being an international patient, I was concerned about how it was all going to work, given so much of the preparation is done remotely. I need not have worried. Karin's response times to my many (many) emails were always quick and her replies provided the information and reassurances I required. I am please to say that we welcomed our healthy baby boy a couple of weeks ago, following our first IVF cycle with Reproclinic. This was on the back of 15 failed rounds in my home country. The result speaks for itself. Thank you Karin and Dr Alicia. I look forward to seeing you both again when we return to Barcelona for our second child.

Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

I was thoroughly delighted by the experience. I was booked in very swiftly and efficiently by Ms Lisa Beckles, Prof Redwood's secretary, who went out of her way to get me a quick response to my initial email requesting a consultation, arranged my stress echo and squeezed in an appointment for me on the same. The stress echo team conducted a thorough test of my cardiovascular fitness and went out of their way to provide an urgent report so that I could discuss the results with Prof Redwood only an hour after the event. My thanks to Marlene and Chiara (apologies for spelling) and to another cardiologist whose name I have unfortunately forgotten. Professor Redwood was as ever charming and efficient and told me some very good news!

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Very happy with the set up all round. Consultant amazingly helpful in comparison. He was extremely knowledgeable and very concerned . I liked the fact that he actually listened when I explained my problem. ( Its tedious even for me to hear so I can understand the need to switch off at times)...!...but obviously extremely painful ! The actual appointment with the consultant was about 30 minutes. He examined me and advised medication for immediately and perhaps in the future. Excellent man ,so nice . I felt at ease to speak about my pain . The receptionist was so kind and the nurses are angels. I would recommend highly. Thank you Spencer Wing. Mrs B J.P.

Dr Alison Johnstone

General Practitioner

My experience with Dr Johnson was outstanding. She is a truly wonderful doctor — calm, compassionate, and exceptionally thorough. From the moment she walked into the room, I felt listened to, respected, and fully cared for. She took the time to explain everything clearly and made me feel safe during a very worrying time. The staff at Candover were equally impressive. Every person I interacted with was warm, professional, and genuinely kind. Their teamwork and gentle approach made the whole experience so much easier for me.

Mr Hasan Ahmed

Orthopaedic Surgeon

Mr. Ahmed was amazing - right from the initial consultation, explaining everything along the way with regards to the procedure and post-operative expectations. His calm, engaging and thoroughly professional approach put me very much at ease, and the operation was a great success. 6 weeks on from the surgery, my elbow is in excellent shape, no pain at all and I am incrementally returning to normal life. I’m very happy to be able to leave such a positive review - I am over the moon with the result!

Newmedica Newcastle

Ophthalmology

The surgery is the 2nd cataract operation I have had in 3 months. It is painless and the outcome is unimaginable. Mr Shafiq is a highly skilled surgeon, he has literally turned my vision back to my late 20's before I was required to ear glasses. The facility is far superior to your average NHS hospital. The staff are dedicated, friendly and professional. They are patient and nothing is too much trouble if you have questions or need reassurance. This has been an amazing experience

Mr Kam Balaggan

Ophthalmologist

I had three visits in total. One pre op, the actual op and the post op review. At each visit, Mr Balaggan was very courteous, professional and very approachable. All questions were answered perfectly and there was always time for a friendly chat too. The cataract operation was a complete success and I am absolutely delighted with the result. I would recommend Mr Balaggan to anyone who needs a cataract operation.

Sarum Urology

Urology

I underwent a HoLEP operation carried out by Mr Brewin and his team. Both the operation and my recovery have been excellent. Due to potential complications, in the event there were none, the operation was carried out in Salisbury NHS Hospital. Again the staff were friendly and helpful but circumstances at the time in the recovery ward resulted in the washroom facilities being less than acceptably clean.

Mr Frederik Carl Van Wyk

ENT Surgeon

My daughter recently had sinus surgery after struggling for years with infections and congestion. It was a scary decision for her (first time having surgery which was not without its risks) but Mr Van Wyk was amazing all round..patient, kind, explained everything very clearly and reassured us at the same time. Post surgery we could even call him at home if we needed help or were worried about anything.

Experts in Skin and Hair

Dermatology

My whole experience at "Experts in Skin and Hair" has been positive. Dr Pallavi Gupta has been really kind and has explained everything very clearly. She completely understands the anxiety you might have, and reassures you at each step along the way. She made sure that my procedure was carried out as soon as possible, to give me peace of mind. The communications from her team have also been good.

Midlands Women's Health

Obstetrics & Gynaecology

Staff really friendly. Consultant, very thorough and informative. So glad I made the decision to go private, after being in a lot of discomfort for nearly 5 months and finding NHS system frustrating and at times disappointing. Best decision I've made and we'll worth paying for. I feel I can get on with my life now.

Mr Stephen Tai

Orthopaedic Surgeon

My experience with Mr Tai and his team was a totally positive one,I felt comfortable and confident during my procedure and aftercare, following the physio teams help and advise my joint became pain free and much improved from the pre surgery condition,overall very satisfied with the final outcome

Mr Rohan Bidaye

ENT Surgeon

From start to finish Mr Bidaye reassured me and put my mind totally at ease explaining everything in a straightforward and friendly manner - I cannot rate this consultant highly enough and anyone who sees him will instantly know they are in the best place for advice and treatment.