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Duality Healthcare Newry

Audiology, Diagnostics & Testing, + 5 more

I had the misfortune to talk to Dr. Declan Morgan, co-founder of Duality via Teleconference, or rather be spoken down to. Arriving late and in an evidently bad mood to the call, complaining about previous patients issues being 'complex', Dr. Morgan dismissed my 25yr medical history including diagnoses, seizures, medication and family history. With regards to family history, he regarded their diagnoses for pernicious anemia as a "quasi-diagnosis", sowing doubt on the ongoing medical care recieved by my family - without any evidence to do so. He initially refused to read any of the medical history supplied to him, and spent the entire call telling me how much of a disaster it is to self-medicate an ongoing potential autoimune disease without once asking me about my symptoms, or why I had begun to self inejct with B12, instead telling me to stop despite this self-medicating having massive improvement of life (depression, fatigue, tremors, numb/tingling in digits). The entire call felt like a patronising session in telling me not to self medicate, despite that being the entire purpose of the call, I was seeking medical help to get a diagnosis so that I dont have to manage the symptoms alone. His demenor was dismissive, patronising, and dangerous - he outright refused to look at the provided genetic results that show I have multiple genetic markers for b12 and folate deficiency which is why I was self medicating. But instead of looking at the history, he sowed doubt into the diagnosis of my relatives (Sister, Mother, Great-Grandmother) and completely ignored the requests for more tests such as Intrinsic Factor, homocysteine, Active B12, MMA or a variety of other diagnostic tools which could help confirm or disprove the possible diagnosis of b12 deficiciency. Given the medical history which left me feeling completey inhuman without b12 supplementation, it felt very callous and dismissive to instruct me to cease all supplementation and medication for 3+ months before seeking further diagnostic testing. I was so furious after this call for days that I seriously considered cancelling my Duality membership. I have rarely experienced such a terrible bedside manner and I was left with such a terrible impression I really am no longer sure whether Duality Healthcare is a service I want to support. I have monthly calls with another doctor and her bedside manner and feedback has been instrumental in my weightloss on mounjaro and treating gout and other issues, if the experience with other doctors (both in Omagh and Newry) weren't as positive and reassuring then I would most certainly have cancelled. As it stands, I'm still in two minds.

Dr Arghya Sarkhel

Psychiatrist

I cannot thank Dr Sarkhel enough for the incredible care and support he has given me. When I first came to see him, I was struggling with severe anxiety and frequent panic attacks that had taken over my life. From the very first appointment, he was kind, patient, and truly listened — something that immediately put me at ease. Throughout my recovery, Dr Sarkhel has been consistently professional, compassionate, and responsive. He took the time to explain everything clearly, worked with me to find the best treatment plan, and made me feel supported every step of the way. His calm and reassuring approach gave me hope when I felt completely lost. Thanks to his expertise and guidance, I’ve made a a full recovery and feel like myself again. I’ll always be grateful for his dedication and genuine care. I cannot recommend him highly enough to anyone seeking help for anxiety, panic attacks, or any mental health challenges. I am currently now after two years of being stable working through the weaning of phase of my medication and can only hope with the trust and help from Dr Sarkhel this will be a successful transition

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

I wanted to share & express my upmost gratitude for the treatment and care delivered to my son on 20th September 2025 who has Neurodiverse needs. Spencer hospital and all the staff were absolutely fantastic in supporting him through his recent gallbladder removal surgery. Every care and attention was given to him from the moment we were referred, to pre consultation and pre operative assessment to the moment he was discharged after a successful surgery. Mr Boshnaq and his medical team did an amazing job, reassuring us every step of the way and fully explained procedures and took their time to ensure we both felt comfortable. I really cannot thank everyone enough, nurses porters etc… This is what great care looks like and I wish every NHS experience could be as positive. Thank you, you made what could have been a terribly traumatic experience for my son into a calm and gentle process and I feel truly blessed to have such a great hospital, with caring and competent staff in my home town.

Practice Plus Group Hospital, Barlborough

From the minute I arrived for my operation I was looked after by friendly professional staff. I was desperate to have the operation to replace my hip as I had been suffering for months due to misdiagnosis by my GP. From seeing a consultant privately the waiting time was 5 weeks, which was amazing. I had a spinal block & was asleep throughout the operation. The post operative care was excellent & pain relief was discussed with me until I was happy with the medication prescribed. The support from the physio department enabled me to go home with confidence. For anyone who is suffering like I was, I can wholeheartedly recommend Barlborough Hospital.

Dr Sanjay Gupta

Gastroenterologist

Dr. Gupta is an exceptionally knowledgeable, professional, and compassionate doctor. He takes the time to listen carefully, answer every question, and explain each aspect of the diagnosis and treatment plan in a clear and reassuring way. His thorough approach and attention to detail inspire confidence and make complex medical information easy to understand. I am deeply grateful for his expertise, patience, and wise guidance throughout my care. It is evident that he genuinely cares about his patients’ well being, and I feel very fortunate to be under his care.

Practice Plus Group Hospital, Emersons Green

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

My experience was some what mixed your nursing staff were friendly and professional.my consultant Mr Hemanth Venkatesh was excellent! But unfortunately thats where it ends, your after care is nonexistent over a period of 2 days I made over 20 phone calls to practice plus, I was in excruciating pain ,and could not get any help .it turned out I had trapped the pudendal nerve in my buttock and after 30 hrs of pain and distress I finally got to speak to someone I give that a big 0 out of 10 ! Do not advertise a 24/7 help line because it does not exist !!

Miss Annette Reid

Obstetrician & Gynaecologist

I visited Miss Annette after suspecting I had endometriosis and years of seeing other doctors didn’t bring any clear diagnosis. From my first visit with her, I felt heard and understood. I had a laparoscopy with excision of endometriosis done with her. She is highly knowledgeable, incredibly professional and I felt safe and in good hands all the time. After operation my scars were minimal and I could tell she was very precise at surgery and they are healing beautifully. I couldn’t recommend her enough and I have already referred her to friends.

Deia Health

General Practice (GP)

I’m incredibly grateful to Dr. Lafina for helping me through a difficult period when I was dealing with persistent and painful headaches. From the very first visit, she took the time to listen carefully, ask the right questions, and thoroughly explore possible causes. Her thoughtful approach and genuine concern made all the difference. Thanks to her care and guidance, my headaches have improved significantly, and I feel like I have my life back. I truly appreciate her expertise, patience, and kindness—highly recommend!

London Gynaecology - Richmond

Obstetrics & Gynaecology

Amazing patient care. I couldn’t be happier with the care I received. From the moment I arrived, the staff were warm, and professional. My consultant took the time to listen carefully, explain my options clearly, and answer all my questions with genuine care and expertise. The clinic itself was modern, comfortable, and very well organised. I left feeling informed, supported, and confident about my next steps. I would highly recommend London Gynaecology to anyone seeking compassionate and expert women’s health care.

Vermilion - The Smile Experts Kelso

Dental Care, Dentistry

An excellent experience considering getting a tooth extraction . All of the staff were great . Efficient and caring and put me at ease . The extraction was tricky but confidently and expertly handled by Fiona and her assistant . I was provided with good instructions and medications for the aftercare and had no problems . I did have to wait longer than I wanted to get an appointment but it was holiday season and a specialist appointment . Well worth it and I wouldn’t hesitate to recommend.,

Mr Alex Digesu

Obstetrician & Gynaecologist

I am writing to say a huge thank you for taking care of us during my pregnancy. We have decided to name him Barnaby and are absolutely besotted with him. Dr Digesu’s care at the Lindo was exceptional. We are very grateful to Dr Digesu for all of his hard work in ensuring our baby safe arrival. My recovery has also been much smoother than expected, no doubt down to the care which I received, and I had many compliments about her scar from the midwives (!). Thank you Dr Digesu.

Mr Simon Radley

General Surgeon

Mr Radley is a first class colorectal surgeon. He was wonderful and so kind and respectful dealing with my 89 year old mother. She underwent a procedure that was tricky due to her blood thinning medication. I can report that the procedure went well and that she is no longer in pain. I have no hesitation in recommending Mr Radley. I would also like to say many thanks to his medical secretary Keeley for keeping us updated and answering our questions swiftly.

Hillsborough Private Clinic

Chiropractic, General (Internal) Medicine, + 6 more

Mr Hewitt was his usual professional self with a very friendly and approachable manner. He is used to my 101 questions and takes time to answer them and reassure me. With my cancer he made sure all the relevant tests and operation was conducted in a short time frame. The nurses were also efficient and very welcoming. Takes the stress out of every hospital visit.

Professor Mike Thomson

Paediatrician

Professor Thomson made a concerning situation a lot less stressful. He was very professional and explained everything to us carefully but he was also very kind and provided reassurance when it was needed. He listened carefully and we had plenty of opportunity to ask any questions we had and to discuss things.

Miss Elena Chmilevskaya

Obstetrician & Gynaecologist

Miss Chmilevskaya is very kind snd considerate, she takes time to explain things clearly and to our you at ease and make you feel comfortable.. The procedure was carried out professionally and with minimal discomfort. She obviously has expertise and experience, but is also a lovely lady.

Dr Bivas Biswas

Obstetrician & Gynaecologist

Dr Biswas is a really nice man , very professional and kind , explains everything so clearly and is an excellent surgeon The hospital is 1st class and staff are excellent Always on time with appointments and notifications all the time and very clear