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North Wales Eye Specialist Centre

Ophthalmology

I am having treatment for macular and glaucoma problems at the Stanley Eye Hospital in Abergele but wanted to be reassured about the use of one treatment I was receiving at the hospital, in particular about the time period between injections which was causing my eyesight to deteriorate before the subsequent injection improved it again. I wanted to know if my eyesight would still return to the improved state although it had deteriorated in the meantime due to the time interval between injections. Mr. Mathews was able to reassure me that this would not be a problem and that a longer lasting drug would probably be offered to me at the Eye Hospital at my next appointment. Mr. Mathews is a genial and thorough gentleman who took the time to explain to me about my conditions, something that had not been explained fully to me in my previous consultations elsewhere. I was also reassured about my current situation and my prognosis. My consultation was relaxed and I never felt that I was being rushed. All Mr. Mathews's nursing and reception colleagues were extremely friendly, helpful and professional and I was put completely at ease before seeing Mr. Mathews. I was invited back by Mr. Mathews at any time in the future should I require more reassurance or an opinion on my current treatment at that time. I cannot overstate how satisfied I was with my experience at the NW Eye Specialist Centre. A huge "Thank you" to all the staff.

Professor Amitava Banerjee

Cardiologist

I recently visited Professor Banerjee for an assessment at UCLH after a Holter Monitor showed areas worthy of further discussion. I was reassured by his knowledge of my history and why I was there - ie he had thoroughly read my notes, and then wanted to hear my recollection of what had happened - and asked questions throughout to gain a full picture. His explanations were thorough and he made sure I understood what everything meant - the medical terms and then what these mean in layman terms. I not only felt that he was extremely knowledgeable and professional - but also that he cared. I went in, apprehensive. I left feeling very reassured that whatever the result, I was being looked after by the best person. A minor but not insignificant point is that I was sat in the waiting room as he arrived in the morning. He greeted the team warmly. He then went to get coffee, not before having a friendly chat again with the reception team, asking if he could bring them coffee also. A very nice touch. My feedback relating to this meeting with Professor Banerjee is 100% positive, thank you.

Mr David Shields

Orthopaedic Surgeon

I recently had shoulder surgery performed by Mr David Shields, and I couldn’t be more pleased with the outcome and overall experience. From the very first consultation, he took the time to explain everything clearly and put me completely at ease about the procedure. His professionalism, expertise, and calm, reassuring manner gave me total confidence in his care. The surgery itself went smoothly, and the aftercare I received was excellent. Mr Shields followed up personally to ensure my recovery was on track, and his team were equally supportive and attentive throughout. I’ve had fantastic results and a much quicker recovery than I expected. I can’t thank Mr Shields enough for his skill and compassion — I’d highly recommend him to anyone needing shoulder surgery or specialist advice.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

I was referred by my GP to RTN via Right To Choose and I have been diagnosed with combined type ADHD. I wanted an assessment which was thorough as I have other conditions such as anxiety, and it was very comprehensive. I felt like my full history was properly reviewed and explained to me. The assessment process was also vulnerable to go through, especially as an adult in my 40s, but all the staff I spoke to via email or face-to-face were very kind, supportive and validating. Thank you. My overall experience was excellent and I would highly recommend RTN to others. My one small piece of feedback is whether you can incorporate a save button in the online forms. I find form-filling quite overwhelming and I think it would have helped to be able to do it in stages.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

My first consultation with David Monk was nothing short of transformative. He explained my gallbladder issues with clarity, listened when I told him about my liver problem, and immediately ordered an MRI which the NHS never even considered. His manner was approachable and confident, and the efficiency was astonishing. I received my summary notes the very same day and he pencilled in a tentative surgery date within two weeks of that first meeting. This kind of proactive, patient‑first medicine is rare to find. David Monk exemplifies excellence. He combines deep medical knowledge with humanity, speed, and foresight, setting a gold standard for care.

Dr. Conrad Schmoll

Ophthalmologist

My experience was amazing , I was so scared that something could go wrong .and very nervous on the day (3/11/25) On my visit today( 10/11/25) I came out with so much confidence that my cataract operation had worked really well On the 3rd November Dr Schmoll talked me through what he was doing in the operation with a very calming voice saying we are half way there and it was going welThe nursing staff were also very lovely I certainly give him 10 out of 10 Much better experience than my previous cataract operation in York Thank you Dr Conrad Schmoll from the bottom of my heart I would recommend you to anybody who asked me

Nuffield Health Brentwood Hospital

Paediatric Cardiology, Breast Surgery, + 35 more

I had an excellent experience with Dr. Neeraj Jain. He is an outstanding doctor—knowledgeable, attentive, and genuinely caring. He took the time to listen carefully, explain everything clearly, and ensure that I fully understood my condition and treatment options. His professionalism and calm manner made me feel completely at ease throughout the consultation. I truly appreciate his expertise and dedication to patient care. I highly recommend Dr. Jain to anyone looking for a trustworthy and compassionate specialist.

Dr. Rosy Wells

Paediatrician

Dr Rosy Wells is incredibly knowledgeable. She made both my daughter and us as parents wonderfully comfortable which is testament to the experience she offers. No question felt too silly and it makes a huge difference to be fortunate enough to be in the company of someone that just totally gets all concerns you may have whether it’s symptomatic or an an ‘admin’ query. We cannot recommend the Children’s Allergy Clinic enough, as have only had truly impeccable service through every team member! THANK YOU!

OS Clinic

Neurosurgery, Oral & Maxillofacial Surgery, + 6 more

My appointment was as pleasant and smooth as it could have been, the consultant i saw was extremely helpful, thorough and pleasant, i couldn’t have asked to see a nicer doctor. He talked me through and gave me the best advice moving forward. He had a thorough look and was generally very helpful and pleasant. Even the receptionist and nurse in the consultation were all very calm and pleasant. Thank you I asked the receptionist for hes name for this review Shilen Patel

Skin Horizon

Cosmetic (Aesthetic) Medicine, Dermatology

I had a Carbon Laser treatment with one of the senior practitioners at Skinhorizon Clinic and the experience was excellent. They explained everything clearly, made me feel very comfortable, and the treatment was quick and professional. My skin looked brighter and smoother straight away, with refined pores and a much clearer complexion over the next few days. Highly recommend the team at Skinhorizon for Carbon Laser.

Mr Sudhir Rao

Orthopaedic Surgeon

Mr Rao was very clear as to what has to be done. I have just had a full hip replacement 4months ago and it has been very successful. I have now got the same problem with my left shoulder and he has referred me to another consultant in the same hospital who deals mainly on shoulders so I’m looking forward to seeing him to get my shoulder sorted. I felt very confident in Mr Rao care.

Professor James East

Gastroenterologist

I cant be more positive about my experience, the hospital is spotless and staff are so professional and friendly. I had just the right amount of sedation and felt so comfortable during my procedure. I woke up to ample hot chocolate and cheese sandwiches. Professor East was really professional, engaging and reassuring. Just such a wonderful team and a great hospital.

Dr Matthew Wright

Cardiologist

I arrived 12 minutes early and was quickly shown into a private room where my blood pressure and an ECG was carried out. I then waited to see Matthew Wright for my 7pm appointment. He explained everything very clearly to me and spent a long time making sure I was happy with the procedure I had had and the recovery period and the medication going forward.

Mr Gordan Grahovac

Neurosurgeon

Five star...I was given time to fill Mr Grahovac on the history of my pain and he really heard my issues ..explained fully where my problems lay in language I could understand and reassured me about my concerns and worries ...I would not hesitate to see Mr Grahovac again or recommend him fully gained my respect and trust ..

Midland Eye

Ophthalmology

On arrival at Midlsnd Eye for cataract surgery l found the reception staff to be friendly and polite. Likewise the consultant and nursing staff were friendly, reassuring and informative. The operation went well and l shall definitely return to Midland Eye to have my other cataract removed.

Kingsbridge Newry

Pain Management, Audiology, + 15 more

Every member of staff was very friendly and helpful. I had some problems with my health insurance but the manager sorted it out for me and I was able to access further diagnostic treatment on the same day as my initial appointment. Can’t speak highly enough of the clinic.