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The Lindo Wing at St Mary’s Hospital

Allergy Medicine, Breast Surgery, + 21 more

Excellent ! Just super, as both out patient and in. Lovely team of staff who are so very kind and caring. Nothing is too much trouble and their time with you is entirely generous. They are really genuinely pleased to see you in reception, out patients and on admission and the process is uncomplicated and seem-less. It’s supported brilliantly with excellent portals and on line links to billing etc. and a lovely team of people over the phone. Well done Imperial ! It’s subtle but well Looked after in all the rooms and public areas with a high level of cleanliness. My room was great with a nice bright bathroom, toiletries and towels and second floor surgical nursing team were all just great. All the staff from admission to theatres to surgeon are top notch. They work collaboratively together as amazing teams. I was cared for wonderfully, could not fault anything and they have followed me since my discharge. I found it to have a really lovely mix of atmosphere - business like yet calm and unflustered. They welcomed my family and we were able to order refreshments etc to my room v easily. Everyone knocks on your door and introduces themselves- just lovely - they have huge respect for their patients. My care continues and I certainly would choose the Lindo if at all possible and can highly recommend it I can’t thank you all enough for looking after me so wonderfully well and the amazing experience I have been fortunate enough to experience.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The staff and my surgical team were all extremely helpful in every way shape or form. They answered all of my questions and they particularly helped with me when it came to my anxiety after surgery. Postop my doctor listen to me and prescribe me the necessary medication for my post-operative care. They were particularly very attentive when it came to patient dignity. The only minor improvement I was I had to wait a little while to be seen once I was admitted and I needed a blood test pretty urgently prior to surgery so this slowed things down a little. The other thing was that I would make is maybe make the patient rooms a bit more less clinical looking I understand everything needs to be clean to avoid infections especially after surgery however making the rooms look a little more cozy and in some ways looks less daunting particularly people like myself that was the only minor improvement otherwise patient care was outstanding.

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

Four front teeth (old root canal treatment) replaced with a two implant bridge. Whole process clearly and patiently explained in a very friendly but professional manner and followed through as explained. As a nervous dental patient I was particularly impressed with the ease and remarkable effectiveness of the conscious sedation I was offered. During the normal short interval between surgery and final teeth, a temporary bridge is (instantly) fitted; these are effective but, by design, less sturdy. I cracked one on a nut and Vermillion were easily able to replace it as part of their service the same day with no inconvenience or fuss - very reassuring. My new final teeth fit well, feel and look natural, and bring a tremendous relief at not having to constantly worry or feel pain from my old ones. I would have no hesitation in recommending them.

London Orthopaedic Clinic (TLOC)

Diagnostics & Testing, Hand Therapy, + 10 more

I recently completed a course of three shockwave therapy sessions for my Haglund’s spur (Haglund’s deformity), which had led to insertional Achilles tendinopathy. The treatment was carried out by a fully trained nurse, Feli, and I couldn’t be happier with the results. Before the sessions, my Achilles was extremely inflamed and painful, making even simple activities uncomfortable. Feli explained everything clearly, ensured I was comfortable throughout, and performed the shockwave therapy with great skill and care. After the first session, I noticed a significant improvement — and now, having completed the full course of three sessions, I’m completely back to my usual activities, pain-free. I highly recommend shockwave therapy and this professional team at The London Orthopaedic Clinic to anyone dealing with similar Achilles or heel issues.

Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

Here’s the version polished perfectly for a public review — warm, genuine, and easy to read online: ⸻ ⭐️⭐️⭐️⭐️⭐️ Exceptional Care at Kingsbridge Hospital Ballykelly From admission to discharge, my experience at Kingsbridge Hospital Ballykelly was faultless. Infection control was clearly a top priority and maintained by all staff. Every team member introduced themselves, creating a professional yet personal atmosphere. The surgical team were amazing — the theatre staff put me completely at ease, and the recovery nurse was exceptional. The cleaners and hospitality staff were pleasant, efficient, and carried out their duties with genuine care. And I have to say — the tea and toast after surgery was a lovely and much-appreciated touch! Thank you to everyone at Kingsbridge Ballykelly for your outstanding care and compassion. — C.T.C.

Dr. Fabio Castiglione

Urologist

I had an excellent experience with Professor Fabio Castiglione. He is not only highly knowledgeable but also incredibly kind and approachable. During my consultations, he took the time to listen carefully and explain everything clearly, making a very complex issue easy to understand. His professionalism and empathy made me feel comfortable from the very beginning. The results of my treatment have been outstanding — I finally feel like myself again. I would strongly recommend him to anyone seeking expert, discreet, and compassionate care in men’s health.

Mr Jason Ho

Ophthalmologist

Mr. Ho performed my first cataract surgery one month ago and the second surgery two weeks ago. He took his time in explaining the procedure to me and patiently answered all my questions. I was treated with great care and kindness by his staff and everyone at St. John and St. Elizabeth Hospital. All the nurses caring for me in preparation for the surgery and everyone in the operating room were professional and attentive to putting me at ease. I would absolutely recommend Mr. Ho and want to thank him again for taking such care great care of me.

The McIndoe Centre

Cosmetic (Aesthetic) Medicine, Ophthalmology, + 2 more

I booked a Women's Health Check and had the pleasure of being seen by Dr Emma Sloan. I felt totally comfortable with Dr Sloan, who was kind, considerate and very easy to talk to. A couple of weeks after my appointment I received all my test results and a really detailed and comprehensive report with a lot of advice on what I could do to ensure I stay healthly. A couple of of test results were slightly abnormal and I was able to follow this up with my GP when I showed her the report. I will definitely do this again. Thank you!

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

Staff were all great and very friendly and professional at all times. The only issue I had is with the openness with prices. The initial consultation and then the procedure prices were given up front and very openly. But after the procedure I was just told to book in for a follow up consultation which at know point did anyone mention the additional cost of this. £175 I feel this should have been mentioned or put into the price for procedure

Dr Keith Duncan

Obstetrician & Gynaecologist

Dr Duncan is a true expert in his field. Our second birth with Dr Duncan was such a magical experience - we could not be more grateful. Every appointment was detailed and reassuring and Dr Duncan’s cheery demeanour / humour is the cherry on top. Knowing he was a simple text away and available 24:7 made for such a relaxed and enjoyable pregnancy. We are so grateful for everything Dr Duncan and Colette have done for us! Thank you!!

Optegra Eye Hospital Manchester

Ophthalmology

My recent visit to Optegra Eye Hospital Manchester for lens replacement surgery was excellent. There was no waiting time and all the Staff were extremely helpful and reassuring to help me stay calm prior to my operation. Post operation the Staff gave me all the eye drops needed and detailed instructions on how to proceed over the coming weeks. I was also given all contact numbers in case I had any questions or worries.

Mr Karthik Karuppaiah

Orthopaedic Surgeon

Excision of ganglion cyst and repair to ligament, dorsal side, left wrist. I have consulted with Mr Karuppaiah for >1 year in run up to surgery. In all consultations he has been very kind, clear, communicative, and at every stage laid out all options. I am one day post-surgery so cannot tell results yet but excellent manner and so far all as described and expected.

Mr Srikandan Kamalarajah

Ophthalmologist

Had an eyelid lift due to droopy eye. Felt a bit uneasy as was told then that the other eye would most likely need done. I thought that the eye I was getting done would be same as my good eye and am now anxious as I await to see if this has to be done. Bearing in mind I waited 8years for the first one to be done. I’m awaiting a follow up telephone call 48hrs later.

Dr Matthew Balerdi

Cardiologist

Was an excellent experience. My history was reviewed and the scan pictures gone through in detail. Everything was very well explained and I came away totally satisfied. Dr Balerdi has a superb bed side manner putting me at ease and answering all the questions I put to him. After nine months of various other explanations it was a huge relief to have his diagnosis

Mr Jamie Griffiths

Orthopaedic Surgeon

I am very grateful to Mr Griffiths for his care in diagnosing and treating a very painful hip problem that I had suffered with for several years. I had a total hip replacement and am now five weeks post surgery and recovering well,. Mr Griffiths and his team were supportive at every stage of my journey both pre and post surgery.

Mr Sanjay Kalra

Orthopaedic Surgeon

Mr Kalra was very clear from the outset of my options. I went ahead with hip replacement, all risks etc were explained. Op went smoothly and was also explained pre op what would happen by all parties and my recent visit at 6 weeks, which is still early days, I am walking normally without pain. Thank you