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The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I booked a consultation for my daughter, Olivia P,with Mr Robert Sutcliffe on Monday 24th November 2025 at 2.00pm. With Olivia’s full consent, I handled all communication on her behalf due to her work commitments. Before the appointment, Mr Sutcliffe’s secretary contacted me to ask whether the consultation could be moved to the following week. I explained that we were due to travel abroad for three weeks to celebrate my husband’s milestone birthday. She advised she would discuss this with Mr Sutcliffe. She later called back to confirm that, in light of our circumstances, Mr Sutcliffe was happy to keep the original appointment — which he honoured. I accompanied Olivia to her consultation. Mr Sutcliffe was exceptionally thorough. He examined her carefully, explained his diagnosis with clarity and compassion, and put both of us completely at ease as he outlined the next steps. He requested a further liver function blood test, which Olivia had done at Nuffield Health Wolverhampton. I asked Nuffield Health to send the results to both Mr Sutcliffe and Olivia’s GP, which was done. Mr Sutcliffe’s secretary informed me as soon as the results were received and assured me they would be reviewed promptly. True to her word, Mr Sutcliffe reviewed the results quickly. His secretary then advised that he had no concerns and that our planned follow-up in the New Year could go ahead as arranged. I would also like to note that, as we were leaving Harborne Hospital, we happened to see Mr Sutcliffe leaving at the same time. It was clear he had come in specifically to see Olivia that day, knowing we were travelling abroad — something he was under no obligation to do. As a family, we found this gesture incredibly thoughtful and deeply appreciated it. Throughout the entire process, Mr Sutcliffe could not have been more helpful, supportive or empathetic. I am truly grateful that we can now go away on our family celebration holiday with complete peace of mind, knowing my daughter is under the care of such a capable, caring and dedicated professional. Exemplary care — thank you. Mr Sutcliffe is thoroughly deserving of recognition Karen S P Mother of Mr Sutcliffe’s patient, O P

Reproclinic

Fertility Medicine

I had a truly fantastic experience at Reproclinic, and I am incredibly grateful that I chose this clinic for my egg preservation procedure. The facilities were exceptional—modern, purpose-built, and equipped with the latest technology for IVF and fertility treatments. The entire medical team was brilliant and made every step of the process comfortable and reassuring. I was fortunate to be looked after by several outstanding doctors, including Dr. Adrià Moreno Tierzo, Dr. Alicia Hernández Saborit, and Dr. Xavier Julve, who performed my egg retrieval. Their professionalism and expertise were evident throughout, from the careful check-ups leading up to the procedure to the excellent results achieved. I always felt safe, informed, and in truly expert hands. Most of all, my medical coordinator, Manon, was like a fairy - an absolute diamond. She followed every request with dedication and went above and beyond to support me. Her kindness and attention made the entire journey so much easier. I wholeheartedly recommend Reproclinic, a modern clinic in the heart of Barcelona, to anyone considering fertility treatment or egg preservation.

Vermilion - The Smile Experts Kelso

Dental Care, Dentistry

Despite the industrial estate address, the practice is a lovely, bright, modern building adjacent to open fields, easy to find and ample parking close to the main entrance. I was met with a warm, friendly smile and the lady on reception couldn’t have been nicer. I was asked to complete a short health questionnaire on a tablet. I waited no more than 10 minutes before Dr Wright saw me. Both she and the nurse were also warm & friendly whilst very professional, everything was explained clearly to me, including the cost of the treatment, before treatment started. Dr Wright was extremely good at putting me at ease and checking on me as the treatment progressed. The anaesthetic was administered virtually unnoticed. After a few minutes Dr Wright removed my tooth completely painlessly, it was quick and there was barely any trauma to my gum. Even when the anaesthetic wore off, I had zero pain or discomfort and needed no further painkillers after the dose I had immediately before treatment. By far, the best experience in a dentists chair I have ever had, can’t recommend Vermillion enough

Mr Aman Coonar

Cardiothoracic Surgeon

I was in hospital for months as a patient of Dr Coonar and I felt like I was receiving the best possible standard of care at all times. Dr Coonar not only looks after the surgery, but also acts like an advocate on behalf of you as a patient, checking your condition every day, asking for your concerns and giving optimism and encouragement. The staff in the hospital stand out for their professionalism, attentiveness and friendliness, whether cleaners, catering staff, porters, radiologists, healthcare assistants, nurses, phlebotomists, physiotherapists or doctors. You have a sense they are all working together as a team for your recovery.

Mr Christopher Brew

Orthopaedic Surgeon

I had serious pain when walking for a short length of time. I had a knee replace 8 weeks ago and am so pleased with the result. The journey had its ups and downs, high spots and low spots but overall very worth it. If you can, get your legs as strong as possible beforehand. Do the exercises they give you religiously. My walking is pain free but it will be another month or so before I can get back on the hills. As an active 72 year old that is important to me. Going up and down stairs still needs work and my energy levels are slowly recovering. The Yorkshire Clinic was excellent and staff very professional.

Mr Oliver Bassett

Plastic Surgeon

From initial consultation to discharge 6 months post opp the care I received was outstanding and very informative. Mr Bassett appeared very knowledgeable and suggested what would be most suitable for my body type. I was made to feel comfortable throughout, a very thorough and professional approach. Since having procedure , scars have healed amazingly very minimal and not noticeable. I feel much more confident within myself and extremely grateful for the outstanding care I received. I would recommend Mr Bassett to anyone considering plastic surgery!!!

Mr Farrukh Gillani

Orthopaedic Surgeon

Mr. Gillani, has a very caring side to him ,heexplained everything to me very clearly he told me my patient pathway he’s keeping an eye on me and seeing me another six weeks time I felt comfortable in his presence. I understood what he was saying. He never rushed me. He listened very carefully. I found him to have a great deal of patience. It’s very rare to find a doctor like that nowadays. He’s a credit for the NHS it’s a great shame there’s not many more like him

Mr Mustafa Yusuf

Ophthalmologist

I am extremely happy with the care Mr Yusuf provided for my baby who suddenly developed a swelling in her eyelid. He was very gentle in his approach, meaning my baby was very cooperative and comfortable during the examination. His explanation of the condition was clear, treatment plan was easy to follow and my baby's condition is now improving. He also provided me with useful links with all the information I needed. Would highly recommend.

Brain Health Clinic

Clinical Psychology, Neurology, + 1 more

I had online consultation . The practitioner i wanted to see wasn't available and the timing changed a few times. This wasn't good given my acute state of distress. The practitioner was not particularly empathetic. He seemed a bit disconnected and almost had a fake smile. Toward rhe end od the call he tried a kind of "tough love " approach which i perceived as patronising. The prescription and advice was given clearly.

Dr. Emily Cary

General Practitioner

Dr Cary was incredibly understanding, kind, knowledgeable and informative. I am so pleased I finally booked to see her and to take action regarding my menopausal symptoms, after putting this off. Dr Cary carefully listened to my concerns and questions, then provided me with careful explanations and suggested treatment. I feel very reassured and wouldn't hesitate to recommend.

Gecko Clinic

Holistic Therapy, Nutrition, + 3 more

I have known and worked with Gecko on a very long term basis for over 20 years, both for strength and conditioning work, and physical conditioning and clinical work as necessary. We are about to move away from the area, and will very much miss the support and assistance we have enjoyed from all practitioners at Gecko throughout our long involvement with them all.

Mr Tony Antonios

Orthopaedic Surgeon

I had a great experience and an on my way to an excellent outcome under Mr Antonios’s care. Swift diagnostic process to identify a fully ruptured triceps tendon. Surgery followed and 6 weeks post-op all is going well and I’m on the road to recovery. Mr Antonios is a highly skilled surgeon and has been excellent throughout the whole process. Many thanks.

Pure Periodontics Limited

Dental Care, Dentistry

Kirstie and team have taken such good care of me. Really excellent care and support and I couldn’t recommend the clinic more highly. The reception staff are also wonderful and welcoming, and the consultations with Neesha have been incredibly informative and put me at ease. My gum health has been transformed by this clinic and I couldn’t be more grateful

Great Western Hospitals Private Healthcare

Audiology, Breast Surgery, + 16 more

Really happy with today’s visit. As always Dr Shetty was helpful and friendly. I have been very fortunate to have St Marks Hospital involved in my care. But I always prefer the whole Swindon team. I feel Dr Shetty listens to how I feel and acts appropriately. I appreciate his realism and honesty about outcomes and results and I fully trust his decisions.

Mr Surendra Patnaik

Orthopaedic Surgeon

I had my ACL reconstruction procedure done with Dr Patnaik. One of the most professional & supportive consultants I’ve come across. My queries and doubts were always answered with regular follow-ups. Would highly recommend him to anyone looking to get either a procedure done or who is just looking for some consultation advice!

Abbington House

Holistic Therapy, Psychiatry, + 1 more

I came into abbington broken with the mental and emotional age of when I first started using drugs at 14-15, my life was completely unmanageable. I am now leaving with my self confidence back, emotional maturity and an understanding of myself. All the staff and therapists especially my therapist Costas were amazing.