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Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

it's the Grosvenor Cleveland First experience Anweek today Monday i went for a blood test and Ultrasound both appointments were on time. The next day i had an appointment by phone some sort of registration ( by the way this was the 10!th registration ) Our life doesn't revolve over your hospital so many registrations what for and you still got it wrong it's frustrating and monotonous.) I would try and find an easier way for patients . let's go back to the phone registration the gentlemen tells me i have to do a blood test and a swap, i told him i was there yesterday and i did a blood test he told me that i have to go back as they forgot to do another blood test and the swap. Forgot i found that very unprofessional so on Wednesday i went back when the nurse took me she took me to the room did the blood test and another nurse came for then swap i was told i need to go and do and ECG a test that i wasn't aware of i became stressed and furious i turned to the poor nurse and said to her i am not doing an ECG and to cancel it. i found the whole situation unprofessional. Thursday arriving to the hospital' early in the morning' once again registration and then a Porter came and took' us to the room. a few minutes later the nurse came and of course another registeatiôn Room nice but no cupboard to hang your coat. it rains a lot in England we wear coats .My surgeon came and explained the procedure and few minutes after he left went down for the operation all well to this point Eventually i was up and nurses came to check all was well Food Menu is very unhealthy no salad no fruit juices i would suggest you get a dietician it's shameful your Menu I was discharged by Professor Hakim at around 3:30' the nurse went to get the discharge letter and told me that i have an MRI at five i told her to cancel it no need for MRI after the operation When i came to leave nobody told me what i had to do was given some plasters and i asked if i could have a shower n was told not today tomorrow i went to the desk on my way out to query an extra bill i wanted to know what it was for and he couldn't tell me i said where is your account department and he said we don't have one on the premises this huge hospital doesn't have an account department in short when i know what its for i will not pay even'. on my chart why Good luck you have a very nice hospital but very stressing and there is a lot of' things you have to work don't think it will be my first choice

Miss Masara Laginaf

Ophthalmologist

I highly recommend Miss Masara Laginaf if you are considering any eye surgery. I was apprehensive and nervous when considering Lasek eye surgery, but from the first consultation Ms Laginaf explained the process with such expert knowledge and detail, and was able to answer any questions I had. Most importantly, she was incredibly reassuring and was able to listen and answer all my questions with kindness. From arriving with anxiety about the procedure, I left feeling nothing but excitement! During the surgery, it was clear that Ms Laginaf is highly experienced and an expert in the field. The procedure was done in no time at all, and all the way throughout Ms Laginaf continued to put me at complete ease and reduced any nerves completely. Her entire team were incredibly kind, warm and caring. She was incredibly generous with her time throughout the consultations, procedures and even afterwards where I had follow up questions. If you are thinking about laser eye surgery, then I highly recommend reaching out to Ms Laginaf for a kind, caring and compassionate Opthalmologist, with extensive expertise and knowledge.

Chapter One Dental Clinic

Dentistry

I visited Chapter One with my 4 year old child, we both had an appointment with Ashley. The practice is immaculate, beautifully designed and feels more like a luxury spa than a dental practice. Staff were extremely friendly and helpful, we were made to feel welcome and relaxed. Ashley was charming, instantly putting us at ease, involving my daughter with everything she was doing and making it a fun experience. With regards to my appointment, Ashley was very informative, ensuring I had time to ask questions and I left assured I was in highly capable hands. All the equipment was state of the art and I now have ultimate confidence in my dental routine. Easily the most professional and positive dental visit I have had, I would thoroughly recommend Chapter One and will be signing up to one of their care plans for my family.

Dr. Dionisio Izquierdo

Sport & Exercise Medicine Doctor

Dr. Izquierdo was welcoming and professional, setting me at ease from the very outset of the appointment. I had a concern that it had been a while since the incident that had caused me to need to visit a doctor, and as such, I thought explanation and initial diagnosis would be more difficult. Dr. Izquierdo, however, was accomplished at not making me feel like that and the technique he used to explore my view of my full health and lifestyle enabled us both to understand not only the injury but how I had reached this point in the context of a multifaceted life. Even before we reached the point of diagnosis for the actual injury I felt the visit had been beneficial. Dr. Izquierdo's proposal for further investigations was exactly what I had hoped for and set me on the path to focused and appropriate further treatment.

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

I recently underwent surgery at Kingsbridge Private Hospital, and I genuinely cannot put into words how grateful I am for the incredible care I received. From the moment my procedure was over, the nurses were by my side — kind, patient, and so comforting. They made me feel safe and completely at ease during a time that could have been overwhelming. My surgeon and nurse continued that same level of warmth and support throughout my aftercare. Their reassurance, responsiveness, and genuine concern for my wellbeing meant more to me than they probably realise. Their care and attention were truly outstanding — compassionate, professional, and heartfelt in every way. I am so thankful to each and every one of them, and I could not recommend Kingsbridge highly enough.

Fortius Clinic London

Diagnostics & Testing, Hand Therapy, + 14 more

I had an outstanding experience at The Fortius Clinic. From the moment I arrived, I felt genuinely cared for and understood. The environment was calm, welcoming, and instantly put me at ease. Every member of the team showed exceptional kindness, expertise, and sincerity, which made me feel truly supported throughout my visit. Dr. Joideep Phadnis demonstrated the same remarkable professionalism and compassion—he took the time to listen, explain everything clearly, and personalise my treatment with great care. I left feeling confident, reassured, and extremely grateful. The Fortius Clinic’s dedication to empathy and exceptional patient care is truly extraordinary. I can’t recommend them highly enough.

The London Dermatology Centre

Cosmetic (Aesthetic) Medicine, Dermatology

I recently visited the dermatologist for a second follow-up regarding my son’s fungal infection, and I’m extremely pleased with the care we received. The doctor was thorough, attentive, and took the time to explain the progress of my son’s treatment in a clear and reassuring way. We never felt rushed, and every concern was addressed with patience and expertise. Thanks to their guidance, my son’s condition has improved significantly. The clinic is well-organized, the staff is friendly, and the overall experience has been excellent. I truly appreciate the high level of care and would highly recommend this dermatologist to anyone seeking professional and compassionate skin treatment.

Mr Jamil Ahmed

Plastic Surgeon

Mr Ahmed performed my Breast Reduction surgery and I couldn’t be happier with the entire experience. From the first consultation, he was patient, thorough, and honest about what I could expect. The clinic staff were efficient, and I always felt well cared for. My surgery went smoothly, recovery instructions were clear, and my follow-up appointments were never rushed. The results look amazing and exceeded my expectations. I’m very grateful for the care I received and would absolutely recommend Mr Ahmed to anyone considering this procedure.”

Professor Keir Edward Lewis

General (Internal) Medicine, Respiratory Doctor

Professor Lewis goes that one step further in his thoroughness and empathy his communication is always explained so that i understand he has time in listening to me as I suffer with anxiety and other problems he makes you feel like a real person and has started giving me confidence and not just a number plus I have always been very satisfied with the treatment I have received from all members of your team, whom I have always found to be most helpful and professional in their approach. Omega 🙂

Cathedral Eye Clinic

Ophthalmology, Optometry

The check up today went really well and I was given reassurance and advice toward looking after my eyes by the thourough Cathedral Eye knowledgeable and experienced staff. The different tests and mannerly handovers following scans etc. from start to finish of appointment are seamless. And the appointment starts so well being welcomed in at the front desk, through too being checked out so that nothing is forgotten from eye drops to appointment times leaving nothing to chance.

The Bluebird Centre

Nutrition, Psychology

I really value the support that I received from Maja - the use of an app to track my progress and receive regular feedback and prompts in between appointments was novel to me but proved to be a very valuable resource. Maja had a kind and sensible approach, gradually implementing new steps and challenges in a way that felt achievable and I have been able to relax around food and enjoy food again much quicker than I expected. Thank you.

Miss Shan Shan Jing

Plastic Surgeon

I was very apprehensive about my carpal tunnel surgery after many people advised against it having had same surgery beforehand. Dr Shan reassure me each person is different and if you do not do exercises then results can be poor.. I'm so happy I did have it done despite initial pain. My results are amazing and has changed my perspective about surgery, I'm still aware that exercises needs to be maintained. Thank you Dr Shan.

Dr Samantha Farag

Psychologist

I am a CEO on the buyside of the financial industry and used Sam’s services at a key transition point professionally. She is very familiar with my world and all that it entails so we had an easy shorthand. Sam is quick to understand the contexts presented and offers a level of analysis that is impressive. I’ve seen her on two occasions now - over 20/21 period and again in 2025. She’s strategic, very warm and gets results.

Dr. Devinder Bansi

Gastroenterologist

Dr Bansi is excellent - he is obviously very knowledgeable but also thoughtful and good listener, and thinks about what one tells him, and uses it well. Time spent with him is time well spent, although he's clearly efficient, he never seems in a hurry to get on to the next thing. His team are excellent and very responsive, and communication is good throughout.

Dr. Sara Hillman

Obstetrician & Gynaecologist

Dr Sara Hillman made the experience as smooth as possible. She was very supportive pre birth as well as post partum. She also supported us navigate a very complicated situation and ensuring that things went as smoothly as possible. She is professional, yet caring. I would strongly recommend her as a consultant to anyone looking to give birth.

Gynae Expert

Obstetrics & Gynaecology

Recent annual review with the clinic over zoom. Good conversation, went through all my current and previous history. Really approachable, friendly and informative. Have been a patient of the clinic for a number of years. My annual review is not completed on zoom. I always find the clinic team helpful via email as well as efficient.