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Newmedica Brigg

Ophthalmology

There was a lot of waiting for drops to take effect as part of the treatment but the fact that everytime one of the staff passed they acknowledged you so you didn't feel you had been forgotten, a big plus in my book. There were many times when my DOB and name were checked. This made me feel secure as I think it made me feel that any mix up was very unlikely, another plus in my book. During the set up for the operation I was asked to look into the very bright light. Not a problem for the eye being operated on but keeping my other eye open as requested was difficult for me. Perhaps some form of shading for the other eye could be provided so that the natural instinct to close that eye could be eliminated and thus the natural effect of doing that affecting the eye being operated on. During the operation the surgeon needed to speak to me at times. I am hard of hearing and didn't have my hearing aids in. At times it was hard to hear the surgeon. The issue was worse when the "pump" noise was going. Some of this was the fact that she was a lady with a higher pitch voice, whereas I could easily hear the male voice in the room. I have the same issue hearing my wife for the same reason (I claim!). Perhaps it would be good if the surgeon established if there is a hearing problem and if there is, the voice volume could be raised. I realise that this is my problem but I cannot be unique in this case given the age profile of you patients. This visit was my second eye so I knew what was happening. However, thinking back to my first visit perhaps a slightly better introduction could be given to new patients as to what to expect with the intervals between patient staff interactions to help limit any anxiety they may feel. Also a bit more information regarding the after effects of the operation could help and anxiety at that time. I realise you will wince at this but I found a YouTube video of american origin that went through the after effects step by step and this relieved me as I realised what was happening to me was normal. Overall I was very pleased with the atitude of all the staff I met and the service they provided. Thank you very much.

Weymouth Street Hospital

Breast Surgery, Obstetrics & Gynaecology, + 12 more

I am so thrilled with my experience at Weymouth Street Hospital, London, after having had cataracts removed in both of my eyes, by Mr Hove of Blue Fin Vision. I can see clearly now, both distance and close up, reading, computer etc, etc.. ; no need for any glasses. Mr Hove is truly amazing - so caring, kind and professional. He explained everything to me in my assessment on Monday 8th December, in Chelmsford and actually had the operation in such a short time - Thursday 11th December! I am a new person now ! Doctor Carlos, the anesthetist, was also so kind and caring. I felt thoroughly at ease for my operation. Many, many thanks to everybody, including the kind nurse. My husband and I were both given a delicious meal afterwards, which was really appreciated - so welcome. Thank you very, very much for everything, everybody

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I have had various symptoms of perimenopause over the last year or so but it came to a head a few months ago when i had a severe panic attack and seemed to develop anxiety. I am finding this difficult to cope with and the GP didn't seem to help me. I met with Dr Colquhoun and she was lovely, provided me with alot of information and advice and took me and my symptoms seriously. As a result I now have a course of action and have had HRT prescribed and a coil fitted. Whilst this is all new to me, i am feeling very positive about this plan and hopeful that I can start to feel like myself again!

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

I have about 34 years experience of palliative care as a recently retired GP and I can honestly say, in all those years, I have never seen anyone as superb, as kind, as caring, and as hard-working as Ganan in my entire career. He was always there every day, assessing our Mum, explaining his clinical decisions, and involving us in planning next stages of management. Approachable, empathetic, wise, he is a shining example for all of us who have the privilege of doing our job. St.Mary's is very lucky to have him.

HCA Healthcare UK London Bridge Hospital

Gastroenterology, Respiratory Medicine, + 11 more

Dr Georgiou was extremely kind and generous with his time, despite this being a second-opinion consultation. My uncle was diagnosed with advanced, stage IV malignancy, and Dr Georgiou approached the case with seriousness and care, without being dismissive or overlooking treatment options. He supported the appropriate treatment plan, and after four cycles my uncle is doing remarkably well. His clear explanations and compassionate attitude gave our family reassurance and confidence at a very difficult time.

The Leeds Skin Clinic

Cosmetic (Aesthetic) Medicine

I was seen by Nurse Emma and I honestly had the best experience I could have ever asked for, she was patient, kind and explained everything clearly to me, after such a negative experience previously with my GP I was very nervous and scared to have my implant out, I spoke to Emma about this and she took everything very slow, constantly asking me if I was ok, everything about my visit with Emma was perfect, she is amazing and I would recommend her to everyone!

Mr Francesc Malagelada

Orthopaedic Surgeon

Without hesitation, I would recommend Francesc Malagelada to anyone. He was extremely kind and patient, and conducted a truly holistic assessment. He took a genuine interest in me as a patient, carefully considering my lifestyle and the wider factors influencing my injury. His approach was driven by genuine care and expertise, rather than simply checking boxes, which made the experience both reassuring and highly professional.

Dr Bart Olechowski

Cardiologist

Dr Olechowski has been exceptional and made the entire experience seamless. He took the time to ensure I felt comfortable and fully understood each step, while keeping me consistently informed throughout. He was extremely thorough, making sure every possible test was carried out to gain a clear understanding of the situation. Dr Olechowski put me at ease from start to finish, and I would strongly recommend his services.

dentalessence - Burgess Hill

Dentistry

My husband is elderly and unable to walk very Well and loses his memory quickly… I say is marvellous with him… he greets him as he would close friend and makes him feel happy to be in his company even though he is not keen on going to dentist… when we leave … always having had a pleasant visit … my husband always says Izzy is so patient & Kind … thankyou to reception & Izzy for a very good experience Jacqueline K.

Dr Vimalendran Ratheesh

General Practitioner

Dr Ratheesh is an amazing doctor. I have had ongoing issues and not only was Doctor Rathseeth thorough , but was easy to talk to and I was made to feel very comfortable. There was also a follow up call to keep me in the loop and an in depth explanation of the issue and procedures to follow . Can't say more than this Doctor should be a benchmark for all.

Mr Julian Flynn

Orthopaedic Surgeon

First rate care and attention. Got exactly what I expected. Julian Flynn is an absolute gentleman and very professional surgeon. He replaced the inner joint of my left knee 7 years ago and I didn’t hesitate to consult him when my right knee became too painful. I would consult him again but I’ve run out of knees!! I can’t recommend him highly enough.

Dr. Dalvir Singh Bajwa

Dermatologist

Could not falter the staff so friendly and helpful. Doctor informed me exactly what was happening never felt any pain and the wound was stitched perfectly. Theatre staff had good conversations so I felt at ease. Was glad of refreshments while waiting. Only suggestion is maybe wear sunglasses while having procedure. Couldn’t fault the experience x

Dr Krishna Moorthy

General Surgeon

I could not have hoped for a better consultant. Mr Moorthy is truly hands-on, personable, encouraging and patient. He explains everything about the condition and the treatment, so there is little guesswork. While I was in hospital, he visited every day, advising me on what to do and encourages communication after discharge. True professional.

Dr Justin Gould

Cardiologist

Mr Gould was very friendly and diligent in organising various tests to clearly diagnose my heart issue. His speedy actions following the diagnosis were very reassuring He is also easily assessable for follow up consultations which are supportive and comprehensive. A highly professional consultant who I would confidently recommend.

Active X Clinics Edinburgh, West End

Osteopathy, Physiotherapy, + 2 more

I visited the Edinburgh practice for physiotherapy over a period of 2 months due to pain in my left knee. I had previously received osteopathy treatment here for my back following a fall on an icy pavement. I was greeted by the owner on arrival for my first appointment and was impressed with the premises and central location.

Mr Andrew Quaile

Orthopaedic Surgeon

I saw Mr Quaile a week ago and was advised that I should have an MRI scan. To my surprise I had a phone call yesterday to tell me I had an appointment at 2.15 today! I shall see Mr Quaile again as he can help my damaged spine by giving me an injection, which was his advice. This will help keep me young!