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Thames View at Charing Cross Hospital

Respiratory Medicine, General Surgery, + 39 more

I actually did not get to use the facilities in the private wing of Charing Cross Hospital, as I was seen in neurophysiology on level three of the NHS departments. The only time I had to go up to the 15th floor was to get two forms, stamped and provide my pre-authorisation number that meant getting in a crowded lift and riding up to the 15th floor, which took a very long time as the lift stopped on nearly every floor. Then I had to go back down to level three for tests. It was actually quite stressful for someone with my health conditions to do this, and to be expected to do this administration as the patient!. The waiting area in the NHS department was not relaxing, it was very hot, no natural light was had limited/poor ventilation and the receptionist was quite rude. The medical staff were more polite. When I pay for private healthcare, I prefer to stay in the private department than in the crowded NHS areas. I gather on this occasion the tests were not available in the private wing, but perhaps another hospital where the consultant worked would’ve been able to accommodate. I was not informed that the tests would be in the NHS department.

The iGP - Private Doctors - Carmarthen

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

Attended for a blood test. I’ve had multiple bad experiences with blood tests over the years. This is primarily because I have very small and narrow veins which disappear with the touch of a needle..☹️ I find the whole experience extremely painful and distressing … I explained all of this to Debbie, the wonderful and kind nurse who attended me. She was brilliant! Totally put me at ease and was incredibly supportive and gentle. I was definitely a challenge for her as my veins were completely uncooperative per usual. But she took her time and used the smallest needle possible to minimise any discomfort. She succeeded in the end and managed to get enough blood for a full blood count!! Miraculous! I am so very grateful to Debbie for turning a potentially very upsetting and negative experience into a positive outcome. She has helped me to regain a little more confidence in having my blood taken again. Thank you Debbie! 😊

Clarity - Coventry

Gastroenterology, Ophthalmology

After the first right eye cataract removal Mazen Tahhan gave me his telephone number and said to call him if I had a problem. I am a very keen insect photographer and found with the distance lens I could not see the camera screen clearly. I became worried about the impact on my ability to focus close up on insects. About 8 p.m. I sent him a text briefly outlining my concerns . He called me back immediately and listened carefully. I was even considering other options than the NHS lens and he kindly sent details of these. However he advised me to I stay with a close-up NHS lens to get as much light into the eye as possible. I followed his advice and am very pleased and very satisfied with the result. Sabina George

Mr Steven Corbett

Orthopaedic Surgeon

Steve is excellent. Personable and very professional and clearly knows his stuff. He operated on our son following a shoulder dislocation playing rugby. Throughout the process, Steve was clear with the surgical options and very thorough in his explanations, particularly understanding with the emotions of a teenager and his desperation to be back on the pitch again. He has a friendly manner and was always quick to answer extra questions we had between consultations. He did an excellent surgical job on our son and we’d have no hesitation in recommending him. We are very grateful for his care and are very pleased with the result of his expertise and handiwork. Thank you so much Steve and team.

LDN PHYSIO | Hackney

Physiotherapy

Sarah is a super friendly and helpful physiotherapist. She designs my plan, demonstrating and then watching me do the exercises to ensure I am doing them correctly. She also determines the correct weight for each exercise which I would not have had any idea about. My lower back sciatic type pain is improving as is my strength. The MoveHealth App is excellent and I can log my progress there and see videos of each exercise to check between reviews I am doing them correctly. The location is perfect for me and each review session has been helpful for my progress. There is no pressure to have a review - only when it seems appropriate. Very happy and grateful for Sarah's expertise and guidance.

CAS Medical

General Practice (GP), Primary Care

I had an outstanding experience with Dr Socklingham. From the very beginning, he was warm, caring, and genuinely attentive, taking the time to listen carefully without ever making me feel rushed. His communication was clear and reassuring, and I felt fully involved in every step of the decision-making process. What truly stood out was the rapid feedback and proactive approach to treatment planning — I received timely follow-up, clear explanations, and a well-thought-out plan that gave me real confidence. The consultation was delivered with professionalism, empathy, and efficiency, and I would not hesitate to recommend to anyone seeking high-quality, patient-centred care

Ovara Health

Acupuncture, Breastfeeding and Lactation Counsellor, + 12 more

After seeing several gynecologists, Mr Raza was at last the most reassuring and straight forward in explaining why having a robotic laparoscopic hysterectomy would be the best way forward for me. I am now 6 weeks post op and I am feeling great. I am continuing to be amazed by how small my scar is (2cm!). I would highly recommend Mr Raza to any women doubting whether to have the operation. Every person is different of course but he is so knowledgeable, kind and professional. His PA - Sukhy - has been extremely helpful, supportive and always at the end of the line if I had any question - even during the Christmas week. Thank you !

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

My operation was 3.5 months ago, my check up appointment was supposed to be 4-6 weeks after. This got postponed 4/5 times due to apparent emergency surgery that was known a week in advance each time. I rang and spoke to the surgeons secretary when it was postponed again and I couldnt make the new date due to work, it kept getting postponed and explained I was having problems ( wound opening multiple times and infection ) I was told to leave work, I explained i couldn't due to my job and working away on that date over two weeks, she said we'll if you don't want the new date then don't have it. She was very rude and tone was awful.

Mr Andrew Port

Orthopaedic Surgeon

A robotically assisted total knee replacement, including patella, various challenges. Mr. Port replaced a hip for me 9 years ago, with superb results, and has done procedures for a couple of friends, so there really was no other choice. Three previous large surgeries on the same knee and a failed carbon fiber gave Mr Port a proper mess to deal with. My recovery has been almost miraculous, and 8 weeks post op I am pain-free, with a straight knee and super flexion, and the neatest scar. I honestly don't have the words to describe my appreciation for the skills of this surgeon. Honestly, couldn't recommend him highly enough

Avenues

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

I have used Avenues for a cycle of IVF/ICSi, a hysteroscopy and then FET. I was under the care of De Ali Al Chami and became pregnant with the first transfer, having 3 failed attempts elsewhere. Dr Al Chami changed my protocol (both stimulation and transfer protocol). This places is miles apart because it guarantees continuity of care and patients are treated as people. dr Ali is a wonderful person and he cares about his patients. The midwives (Marina Christina Katie Fiona Emily Starvula) are all amazing and know each patient by name and treated me with warmth, dignity, compassion and professionalism.

Mr David O'Reilly

General Surgeon

At my recent visit, I felt very looked after, made totally at ease and comfortable. My surgeon Mr David O’Reilly was absolutely brilliant talked me through everything what could happen, the procedure and didn’t leave no details out which made me calm and confident I was in safe hands. My surgeon came to see me before the operation checked I was ok and also came to see me after the operation which I was very grateful for as he talked me through everything that he had done. I would 100% recommend him to anyone needing the surgery I had done.

Ms Ewa Majdak-Paredes

Plastic Surgeon

I have suffered from droopy eyebrows for a number of years now and had a consultation with Ewa to discuss what could be done to correct this. Ewa explained the various options available to me and the advantages and disadvantages of each. I decided on the direct brow lift and I am amazed and delighted with the result. Lifting the brows has opened up my eyes and I no longer look tired but refreshed. Ewa took maticulous care over the finer details of the lift including the shape of the brows, which has made all the difference. Thank you.

Dr Reza Rasool

Cardiologist

I was pleased with the overall experience of my appointment on the day. Whilst Dr Rasool had the earliest appointment available, His resume on the Bupa recognised healthcare professionals and services finder, is minimal. There is no photo either. It says his account is awaiting verification which gave me initial doubt. I had to find more of his details via Google. This I have mentioned to Dr Rasool during the appointment. I am pleased that he is happy for me to contact him via email should I have queries.

Mr Adel Tavakkolizadeh

Orthopaedic Surgeon

Dr Adel is a total gem of an expert and dedicates time to listen carefully to the patient’s concerns. He explains the diagnosis and outlines treatment options always based on knowledge, expertise and experience. I would recommend him to anyone as he was the only medical professional able to diagnose a problem no other could find. When there was no other explanation and only pain management was offered Dr Adel identified what was wrong and I’m so so grateful for his support. Thank you

Dr. Rick Adams

Psychiatrist

We recently referred a client with an acquired brain injury who was displaying episodes of anger incorporating challenging behaviour. Dr Rick Adams was easy to talk to and he quickly and accurately grasped the situation and recommended suitable treatment. Because of distance we opted for a video consultation which worked very well. The whole experience was excellent and I have no hesitation in recommending him.

Mr Andrew Shepherd

Orthopaedic Surgeon

I was self funded and Mr Shepherd took on my case for new hip - other private hospital had turned me away. The operation was done within six weeks as an epidural and all went well. I had 2 nights stay and was treated with professional courtesy from all staff. Mr Shepherd promised me all would be well with no more pain , and so it is. I would recommend Mr Shepherd's team at Nuffield for a procedure.