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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The appointment with the specialist gastroenterologist and blood test, reception, bookings etc was fine, no wait, quick, efficient and friendly. All very good. The MRI was another story. I have shared my feedback with the experience team. See below. How are your staff performing procedures on patients trained? The team I was handed over looked more like students under training with no supervision, it was scary to be left alone with them for an MRI. Are you cutting costs so that no doctors are available on the day of my procedure? I have been better taken care of by the NHS ! I have just had the worst experience for what should have been a simple MRI procedure. The team I was handed to were unable to find a suitable vein to perform the dye injection. They tried several times, I asked to call someone else to try, the man who arrived didn't manage either and it was even more painful, they ended up harming both my arms. There were no doctors available. I insisted to see one. They said we could maybe do the MRI without the dye solution injected in my arms. They asked me what I wanted to do?! I replied I was not a doctor and the decision was not with me as I have no idea what it involves. Finally after waiting for over 20mins in a freezing room, with just a light layer to cover me, a doctor arrived. He said we shouldn't do an MRI without injecting the dye solution. Eventually he managed to do the needle procedure very well and easily and it was not painful at all. He left straight after. The MRI happened but no explanation was given to me by the team, who looked more like "in learning students with no supervision", I just prayed they actually knew what they were doing but I was very doubtful... no feedback on how it went, how long left during the MRI, when the results would be coming etc. I had MRIs with HCA in the past, a totally different experience. Doctors seem to be good at Cleveland but the staff I met yesterday was undertrained and there is obviously a management / administration problem. NHS does better on some instances. We pay a fortune for these types of clinics, this is shocking. I will never trust this place for any further procedures handling my health and body.

Mr Andrew Pieri

Breast Surgeon

⭐️⭐️⭐️⭐️ 5 Stars – Truly Outstanding Surgeon and Experience I recently had a breast uplift with auto-augmentation performed by Dr Andrew Pieri, and I honestly couldn’t be happier with the results. They are far beyond anything I could have ever wished for — natural, beautifully shaped, and completely life-changing for my confidence. Dr Pieri is not only exceptionally professional and skilful, but also one of the kindest, most genuine people I have ever met. From the very first consultation, he made me feel completely at ease. His ability to explain everything clearly, listen to what I wanted, and guide me with such expertise was incredibly reassuring. His surgical skill is truly remarkable — an absolutely amazing surgeon in every way. The new clinic is also unbelievable. It’s so modern, beautifully furnished, and finished to the highest standard. The environment is calm, spotless, and designed to make patients feel comfortable and cared for from the moment they walk in. I honestly couldn’t recommend Dr Andrew Pieri highly enough. If you are considering breast surgery, he is the surgeon you want — talented, trustworthy, and genuinely committed to giving you the best possible outcome.

Pure Sports Medicine - St Paul's

Nutrition, Osteopathy, + 4 more

I saw Alex Townsend for a running injury on my foot/ankle via Bupa. He was very professional, provided great care, and was excellent at communicating his thought process as he inspected my injury. He was efficient and determined in getting me the necessary follow ups booked timely when I told him I had an upcoming race. He referred me to Dr. Burdon who was also very professional and provided great care. After our follow up, Alex provided me with useful training resources for foot taping and running. He performed walking and running gait analysis on me. It was insightful to hear his analysis, and it formed the basis for him to refer me for additional foot physio appointments to strengthen my foot and minimize chance of future injuries.

Dr Khaled Ayazi

Pain Management Specialist

I recently visited this doctor and had an excellent experience from start to finish. The doctor was kind, patient, and truly took the time to listen to my concerns. They explained everything clearly and made sure I understood my treatment options, which really put me at . The staff were friendly and efficient. I never felt rushed, and I appreciated the doctor’s thoroughness and professionalism throughout the entire visit. I left feeling confident about my care and grateful to have found such a dedicated healthcare professional. Highly recommended! If you’d like, I can rewrite it in a more emotional, formal, short, humorous, or professional tone—just let me know!

Mr Hugh Jewsbury

Ophthalmologist

We recently visited Nuffield Vale of Glamorgan for my son’s squint surgery under the care of Dr Jewsbury. The whole experience was excellent from start to finish. Communication was clear, reassuring, and consistent, and every member of the team went out of their way to make sure my son felt safe and supported. Dr Jewsbury’s care, both on the day and in the weeks that followed, was exceptional. The results have surpassed our expectations and have been genuinely life-changing for my son. We are so grateful for the professionalism, kindness, and attention we received throughout. Highly recommended.

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 31 more

am African and originally from Africa. Today, the young lady who took my blood was extremely kind and very professional. As we were talking, she was friendly, respectful, and welcoming. I was truly impressed by her attitude and the way she treated me. When she inserted the needle to draw my blood, I barely felt anything — she clearly knew exactly where the vein was and performed the procedure with great skill. If people in this world were all like her, the world would be filled with endless happiness.

Cathedral Eye Clinic

Ophthalmology, Optometry

The check up today went really well and I was given reassurance and advice toward looking after my eyes by the thourough Cathedral Eye knowledgeable and experienced staff. The different tests and mannerly handovers following scans etc. from start to finish of appointment are seamless. And the appointment starts so well being welcomed in at the front desk, through too being checked out so that nothing is forgotten from eye drops to appointment times leaving nothing to chance.

Dr.Online

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

Just needed a referral for an overseas routine scan and I achieved what I needed. NHS in their wisdom won't provide scans for those with a strong family history indicator which is fine but utterly absurd not to provide a referral just because a CT machine (superior to most in the UK) is located overseas. These scans can be life savers and it's useful that this provider can fulfil the common sense role that the NHS abdicates responsibility on.

Ms Alison Luther

General Surgeon

I cannot recommend Dr Luther highly enough! From the moment I walked into her treatment room, I felt welcomed and valued. She took the time to listen to all my concerns, demonstrating genuine care for my well-being. Her holistic approach to assessment was refreshing. Dr Luther's expertise and compassionate demeanour made my experience truly exceptional. She provided clear explanations. I had every confidence in her.

Candover Clinic

Dental Care, Dermatology, + 19 more

Very clean and nice waiting area, the coffee & biscuits are much nicer than the Hampshire Clinic. Reception stall very helpful and efficient. The Polish lady who undertook the ECG was excellent, very helpful and explained what was to be done. With the excellent parking area, coffee & biscuits the whole experience was very pleasant. In addition Dr Bowers was very informative, clear on the results etc. Thank you

Dr. Dalvir Singh Bajwa

Dermatologist

Great experience from start to finish. Dr had a warm and friendly professional manner. Gave me confidence in everything he done and I could tell he was keeping my mind off the minor surgery he was undertaking to keep my mind occupied and not over think what was going on. Great guy, great doctor and hope I never see him again (if you know what i mean) Lol.

The iGP - Private Doctors - Cardiff Gate

Acupuncture, Allergy Medicine, + 21 more

I had a very good experience at iGP Cardiff - it was easy to book a timely appointment, the clinic was clean, light and welcoming and staff welcoming and friendly. The GP I saw was helpful, knowledgeable and very good at taking time to discuss results, weigh up pros and cons of treatment and agree a plan in a very collaborative way. An excellent service!

Mr Hassan Elhassan

ENT Surgeon

I visited him because I had a constantly blocked nose and significant throat discomfort. Six months later, thanks to his accurate diagnosis and effective treatment, most of my symptoms have disappeared — genuinely life-changing. In the end I needed surgery, but it turned out to be the best decision I could have made.

Mr Madu Onwudike

Vascular Surgeon

An excellent experience throughout, I am delighted with the results of my surgery, better than I dreamt of! Madu was recommended to me by another of his very satisfied patients and I have no hesitation in recommending him from my experience. His personal manner, professional and surgical skills are first rate.

Mr John Awad

Ophthalmologist

Thank you to Mr Awad for putting me completely at ease from my very first appointment. Totally professional yet very kind and understanding. The surgery was soon after my initial consultation and I could not be happier with the results. It is a wonderful feeling to have my self confidence back.

London Gynaecology - Richmond

Obstetrics & Gynaecology

I booked online for a last minute appointment and it was seamless. So grateful to the team who were ever so patient with me. The space was so welcoming and didn’t have that clinical feel to it which put me at ease with my white coat syndrome.