Find your trusted Doctor

Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Haematology, Cardiology, + 9 more

I had a mixed experience at my recent procedure. Staff were very friendly in general. However, I was shocked how inconsistent the experience was from one nurse to another. My scheduled procedure did not proceed as planned and as I came to around 6 pm on the evening of Monday First of December, I realised I was still attached to a cannula and I’m supposed to stay the night, which was not planned initially. I was told I should contact someone for my first visit to the toilet. As I did, a very irritable nurse came in and questioned me calling for I needing to use the bathroom. I had to explain to her the reason for calling is that it is my first visit to the bathroom. I then had a very painful antibiotic infusion via the cannula on my hand later that evening. The cannula was not stable. It was moving which was very painful and the nurse kept pushing it and kept asking me why I’m anxious. The same nurse came the following morning at 6 am, after I had not slept the whole night, to complete another equally painful infusion, and then proceeded to collapse a vein on my left hand When she attempted to take blood. I asked her to stop. She was not happy. I’m surprised that this is the quality of service received at a private care ward. I had both my hands with limited ability to move by the time I was to have breakfast. I was unable to use a fork and knife and was really getting upset at that stage as I was given jam containers which I was unable to open due to my hands being pin cushions . I felt helpless and burst our crying at that point: your caterer should really consider their clientele, as when a person does not have hands to use a fork and knife and is very weak then struggling to open a container is the last thing they are going to want to do. I had to call someone to open the jam for me when I eventually picked myself together. My main frustration at that point was not knowing why I am there and how long I was going to be kept for. A different nurse came in later that morning, she removed the cannula from my right hand which then enabled her to take blood from my right hand which as I explained to the other nurse as well is the only hand capable of giving blood. Simple as that, however communicating goals along way when also joined with common sense which I’m afraid to say the evening nurse did not display in spades. There was no need for all of the pain and uncertainty that I had to endure. I’m not usually a sensitive soul, I have had my fair share of hardship and I do not complain for no reason, however I feel this needs calling out, because it was completely unacceptable and could have easily been avoided.

Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

Excellent care - Cannot fault how Ms Adams and Mr Parker and their teams looked after my mother before, during and after her operation. We paid personally for the operation (~£40k) but our experience with the billing and payments and the wider admin team is in a complete mess. We had to pay up front for everything prior to admission, which was ok, but unexpected (could have been better communicated to us, rather than a sentence lost in some paperwork), and fairly sure the insurance companies which they usually deal with wouldn't do this. One of the payments/billing team then visited my mother in her hospital bed, 4 days after a major abdominal surgery and started demanding more money verbally (to be paid that evening/the next day) with no paperwork/invoice/backup). Some things weren't done as part of the operation and the Consultant messaged us to say that it should be discounted, but no adjustment has been made. I have requested detailed backup on numerous occasions, and nothing has come through. A real shame that the medical and care team have been let down by the Cleveland back office on this occasion.

Moorfields Private Eye Hospital

Ophthalmology

I attended the hospital to have planned eye surgery consisting of cataract removal, lens replacement and full thickness corneal replacement under general anaesthetic. I arrived early and was allocated to a private ensuite room with secure storage. Nurses confirmed all the necessary checks that had been conducted the previois day in pre-assessment. A nurse applied gel to my hand to numb it ready for a cannula and provided surgical stockings. The anaesthetist visited to re-confirm details and provide reassurance. The surgeon visited to review procedure and risks. The nurse accompanied me to the anaesthesia room and looked after my clothes. After fitting the cannula painlessly, after the anaesthetic I knew nothing until awakening in recovery, with a pad over the affected eye. I was taken back to my room feeling fit and well. Nurses checked on me and provided the refreshments I had ordered. The surgeon visited again to confirm the follow up appointment. Medications were made ready, with post operative guidance. My chaperone arrived to take me home. The whole thing was completed on schedule.

Dr Khaled Ayazi

Pain Management Specialist

I recently visited this doctor and had an excellent experience from start to finish. The doctor was kind, patient, and truly took the time to listen to my concerns. They explained everything clearly and made sure I understood my treatment options, which really put me at . The staff were friendly and efficient. I never felt rushed, and I appreciated the doctor’s thoroughness and professionalism throughout the entire visit. I left feeling confident about my care and grateful to have found such a dedicated healthcare professional. Highly recommended! If you’d like, I can rewrite it in a more emotional, formal, short, humorous, or professional tone—just let me know!

HCA Healthcare UK Elstree Waterfront Outpatients

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

I had a wonderful experience at my most recent visit with Dr. Salvia at Dr Benn’s surgery. My baby had been unwell, and the clinic was able to see us quickly, which was such a relief. Dr. Salvia was calm, reassuring, and incredibly thorough. She took the time to check everything carefully and explain what was going on in a way that eased all my worries. Her kindness and gentle approach made my baby feel comfortable, and I left feeling confident and supported. I’m so grateful for her prompt attention and the genuine care she always shows. I couldn’t ask for a better GP service.

Mr James Casha

Orthopaedic Surgeon

Mr Casha certainly knows his subject and I felt like he really understood my issue. He preempted my condition very well and was able to fill in many gaps in my knowledge that had been bothering me. He is very friendly and easy to talk to and very open to questions as well. He didn’t rush things even though my appointment was quite late and very possibly his last of the day. I felt he took his time to talk to me.

Dr. Ksenia Alex

Obstetrician & Gynaecologist

Dr. Alex is a truly outstanding doctor, She's very attentive, a great listener, and extremely detail-oriented. She takes the time to understand the patient’s concerns and genuinely shows interest in finding the best treatment for the problem. I felt heard, respected, and well cared for throughout the entire process. I highly recommend her to anyone looking for a compassionate and trustworthy specialist.

Mr Matthew Cichero

Podiatrist

Dr Cichero did bunion surgery on my left foot and also loosened a ligament to relieve my mortons neuroma. He was so helpful and supportive and explained everything clearly. He listened to my concerns and addressed them and tailored his surgery to accommodate what I felt comfortable with - he helped me choose a more appropriate option for the the mortons neuroma. He ultimately did a fantastic job.

Kingsbridge Diagnostic and Treatment Centre

Diagnostics & Testing, Gastroenterology, + 4 more

From start to hopefully finish the experience was amazing first classs. Dr Shaun McGowan was fantastic along with his wonderful team of nurses. Who really made me feel at ease. Loved the way they chatted to me while I was getting my procedure done which made the time go in faster and pain free. There was a lovely friendly atmosphere in the room which added to the great experience

Mr Madhusudhan Nannaparaju

Orthopaedic Surgeon

Knee replacement surgery, felt very well cared for and lucky to receive this treatment as an NHS patient. My recovery continues well and I’m sure my new knee will serve me well, I hope very much to come back and have treatment on my other knee in due course if I qualify for the help. Lovely hospital with kind and attentive staff. Felt very safe in the hands of mr Nannaparaju.

Mr Edward Pringle

Ophthalmologist

I saw Mr Pringle for lens replacement surgery in both eyes in Sept/Oct 2025. He was very professional and approachable, and had a very pleasant manner. He took the time to discuss all options for treatment with me in a way that I could easily understand, so I could make an informed decision about the type of lens to choose. I would highly recommend Mr Pringle.

Mr Wai Yoon

Orthopaedic Surgeon

Mr. Yoon was very professional yet easy to talk to. He had already reviewed my MRI and referral information before I even entered his office. That may seem like a small detail, but to me, it showed a genuine level of care and preparation. My ongoing care has now been appropriately referred, and I am currently moving forward in that next stage of the journey.

Dr. Patrick Campbell

Obstetrician & Gynaecologist

I had a 5* experience. Dr Campbell explained everything in great detail and answered all of my questions. The clinic looked after me so well. Nursing was off the highest standard. I could not recommend Dr Campbell enough. The surgery has given me my life back. For anyone consisting sling surgery, go for it. You won’t regret it.

Osteopath West

Neurology, Osteopathy, + 2 more

I have known Lisa for quite a long time and whenever I have back problems I always go to her for treatment. She is very professional and friendly. Over the years I have referred friends and family members who have also been pleased with their treatment. I would highly recommend Lisa and her practice.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

I had an online assessment. I was very anxious first of all as i get anxious with the unkown. but was made to feel at ease by my assessor as she explained and broke down bit by bit of the assesment. I also was not rushed which made me more relaxed as I get time anxiety and I felt listened too.

Quality Dental : Fulham

Dentistry

Dr. Clayton was amazing she did an incredible job and she was so professional by doing that, also she spotted other cavity and cleaned that too. Overall I’m very satisfied with the service provided and honestly I big shout to my doctor I will definitely be back if I will have any other problem.