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Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

I had an incredibly positive experience at Delamere and I’m very grateful for my time there which has been transformative. The programme is extremely well structured and thoughtfully designed - a really well-rounded mix of therapy, group work, education and peer support. The staff are kind, dedicated and create a safe, supportive environment where real change feels possible. I want to give special thanks to Mark, my therapist, and Gary, my mentor. Their honesty and approach made a huge difference to my recovery. I felt seen, challenged in the right ways, and supported to build real clarity and confidence. I made meaningful progress and left feeling stronger, clearer and had regained hope for the future. The only area I feel could be improved is the level of psychiatric support. During my stay, patients were offered one 15-minute appointment with the psychiatrist, which felt brief especially for those with more complex mental health needs. I would have valued more collaboration and communication around medication decisions. Strengthening this aspect of care would make an already excellent programme even better. Overall, I’m extremely thankful for my time at Delamere and would definitely recommend the centre to others seeking recovery support.

᠎ Stephanie Pepper

Physiotherapist

After seriously injuring both ankles and a long recovery, it was a complete game changer when I started treatment with my physio Steph. She was friendly and professional and quickly put me at my ease. Steph was both flexible and methodical in her approach, measuring my progress, returning to exercises regularly, which I found helpful in maintaining my focus and my momentum. Steph was responsive and adjusted exercises where necessary but generally this was not needed as she pitched the pace and level of activity to be suitably challenging. Steph was goal orientated, encouraging and solution focused. It felt like I had a clear pathway to recovery and that Steph was really committed to my well-being and focused on helping me get the best outcomes. The centre have a range of treatments available including massage, podiatry and Pilates classes so that I could benefit from a holistic approach to my injuries. Steph has explained things well to me as we have gone along so that I have understood the rationale which I have really appreciated. Her expertise and care have been a huge positive during a difficult time. Thank you to Steph and all the team, I would highly recommend The Medical.

Practice Plus Group Hospital, Barlborough

Considering i am a private patient very Dissapointed. 1. I was contacted after making the initial appointment asking where i had my MRI scans. I gave the lady all details only to be contacted again the next day stating they could'nt locate them. I then gave them more comprehensive details and was assured if any issues i would be contacted. I attended the practice for the consultation on 27/11/25 only to be told by Mr. Bacon we could not proceed as he did not have my scans. I proceeded to to ask for the pre med tests during which an anneasatist was very rude to me because unfortunatly i have a needle phobea. 2. Prior to the operation i rang to ask that during the operation day is there somewhere for my partner[ ie. in the ward room etc] and informed yes. She was informed on arrival at 6.30am with me that she was not allowed on the ward until 6pm . We had travelled 80miles to the hospital that day. If we had been informed prior too alternatve arrangements could have been made for her.

Spire Bristol Hospital

Breast Surgery, Cardiology, + 18 more

I cannot speak highly enough of Mr Paul Tierney and the care I received during my recent visit to Spire Hospital Bristol. From the very first consultation, Mr Tierney was the consummate professional — calm, knowledgeable, and genuinely compassionate. During what was a challenging and uncertain time, he looked after my overall wellbeing exceptionally well, not just addressing the clinical issues but also ensuring I felt informed, reassured, and supported throughout my recovery. His communication was clear, thorough, and easy to understand at every stage, which made a huge difference to my confidence and peace of mind. I always felt listened to, never rushed, and completely confident that I was in expert hands. I am extremely grateful for the care, professionalism, and humanity shown, and I would not hesitate to recommend Mr Tierney to anyone seeking outstanding medical care

Dr Iftikhar Fazal

Cardiologist

My partner is under the care of Dr Iftikhar for heart failure. Following a procedure performed by Dr Fazal we visited today for a check up. I have to say I find the doctor to be very thorough, informative and knowledgeable , he is direct ( in a positive way ) and he answered any queries we had in a very clear and concise manner which I appreciate . He is approachable and as a very concerned partner this Doctor has particularly helped with alleviating much of the stress that comes with your family being unwell. The visit revealed that the operation was a complete success and in order to optimise the results the doctor is revisiting his medication doses to go along with the positive results that the tests revealed today. He certainly aims for the best possible result whether that is through surgery or medications .

Tayside Complete Health

Cardiology, Clinical Psychology, + 18 more

This is truly a very pleasant clinic. All staff put you at ease and treat you very well. I had an upper endoscopy performed by Dr Craig Mowat. He is a really patient, polite and conscientious professional man who listened to my concerns and talked me through them. He was very thorough and suggested how I could relive my symptoms mean time until my procedure, which was only a few weeks later. He explained exactly what would happen. The experience was very calm and I was put at ease. Dr Mowat told me of his findings immediately after the procedure and called me to discuss biopsy results a couple of weeks later. The whole experience was calm and quickly put my fears to rest. Thank you very much for lifting a huge weight off my mind - I can now get back to enjoying life!

RTN Mental Health - Right To Choose

Psychiatry, Psychology

Trying to book the appointment for the video interview for the autism assessment was very frustrating as there were often no slots available and I had to keep trying numerous times before I got an appointment. One of the reasons I have used RTN for Right to Choose was because the details for RTN showed that it would take 10 weeks to receive a diagnosis. It took nearly a year to get the autism assessment and a year later I am still waiting to receive the ADHD report, although I have received a verbal diagnosis. It was good to be given a verbal diagnosis at the end of the ADHD video interview and to have a discussion about the next steps to find out if medicineI is an option. However it is going to take even longer to find out about medication.

Mr Joseph Manjaly

ENT Surgeon

Firstly Mr Manjaly empathy and the time given, and how compassionate he was about my situation was outstanding He gave clear instruction and didn’t go into things to confuse me, as he took me through each stage carefully, which really helped, the outcome ideas he gave were really realistic. Working through all of these we could then work out that the Osia device was a good option. Communication for surgery was quick and consise, he came himself to see me and explained things clearly and took on how I was feeling. After over half a century being totally deaf in one ear, isolated, depression what Mr Manjaly has been able to do for me has changed my life and I had nothing but excellent treatment.

Newmedica Norwich

Ophthalmology

I went as an NHS referral for cataracts and they explained about the various options for both NHS and private. As I work full time and do a lot of computer work I decided to pay to have Rayone Galaxy toric lenses. I am so pleased with the result. After wearing glasses since early teens I am now glasses free! Mr Injarie and all the staff at the clinic were friendly and professional and made you feel at ease. Mr Injarie took time to explain everything and obviously is a brilliant surgeon. I can't thank them enough. I was so nervous about having eye surgery but from start to finish I felt in very safe hands. I would highly recommend.

Spire Washington Hospital

Cosmetic (Aesthetic) Medicine, Obstetrics & Gynaecology, + 1 more

I had a really positive experience at this clinic while receiving support for endometriosis and adenomyosis. From the moment I arrived, the staff were welcoming, professional, and compassionate. The care I received was thorough and reassuring, and I finally felt listened to and taken seriously. The clinic environment was calm and supportive, and everything was explained clearly throughout the process. I’m so grateful for the help and understanding I’ve received here, and I would highly recommend this clinic to anyone seeking specialist care for women’s health conditions

Miss Dana Touqmatchi

Obstetrician & Gynaecologist

Throughout my pregnancy and delivery, Dana was always extremely kind, positive and reassuring. During the delivery of my baby, she always made me feel supported and empowered to make decisions with as much information and time as I needed. Any time I had an issue or concern, Dana was very attentive and quick to respond, this gave me so much peace of mind during my pregnancy and when I had some postnatal concerns. I recommend Dana without hesitation to all my close friends and family, we will be back for our next baby!

Practice Plus Group Surgical Centre, Portsmouth

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 3 more

Arriving for day surgery I was met with smiling faces and such kind and considerate people, their care and support were amazing and I can’t say thank you enough, after the surgery the nurses were so kind and caring and the surgeon and clinical team were awesome and explained every thing Bev Moxon my nurse was amazing and really took time to take care of me and make sure I was ok, their cup of sweet tea was amazing thank you Bev 😊

Mr Michael Mokawem

Orthopaedic Surgeon

Firstly, the consultations with Mr Mokawem really set our minds at ease, his communication was excellent and he answered everything with clarity, sense of calm and there were no grey areas. We are so grateful to have had the pleasure of working with Mr Mokawem and his professionalism and manner was simply outstanding. Mr Mokawem corrected our daughter's spine and we cannot thank him enough for giving her confidence back.

Dr Sarmed Sami

Gastroenterologist

I had digestive problems with pain etc for several months and none of the doctors I saw gave me explanation. I saw Dr Sami end of 2025 and today I feel completely back to normal thanks to his expertsie in diagnosis and treatment. I am fully back to my activities and enjoying life again. I was hesitant to take medications but now my life has changed and hoping to stop the medicine in the near future, but no rush.

Mr Felipe E Dhawahir-Scala

Ophthalmologist

I visited Mr Scala to discuss an eye operation His explanation of the procedure was brilliant and made me feel very confident He went on to do the operation and it was done with care and attention My eyesight is so much better - he did an amazing job The appointments after the operation were very professional and the after care was brilliant His bedside manner and personality made this a very easy journey

Dr Mark Weatherall

Neurologist

Dr Weatherall was the first doctor I've spoken to who truly understands and took my issues seriously, recognising migraines aren't normal and are impacting life! He explained everything thoroughly and made me feel like the issue was being properly addressed with plan A, B, and C already sorted. He was very helpful arranging these with my GP and making sure everything was super transparent.