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John Flynn Opticians

Optometry

I recently visited John Flynn Opticians for my 2-yearly eye exam. Dr Janjua is always incredibly thorough in the eye exam, explaining each step and answering all my questions with patience. He takes the time to discuss my prescription in detail and also the variety of lens options available such as anti-fatigue, blue light reduction and anti-glare. I work in the computing industry and having the right eyewear makes the difference between a good day and one where you’re severely tired at the end of it. Dr Janjua’s expertise and attention to detail makes sure you’re confident it will be a good day. Dr Janjua is also supported by an amazing team. Everybody is welcoming and professional, making the entire process seamless and comfortable. I only needed new lenses this time which will be fixed to my existing frames, but when new frames have been required they’ve helped me choose the perfect frames that not only suit my style, but also feel comfortable. What really stands out is the personalised care and attention I received. Dr Janjua and the team genuinely care about your eye health and it shows. I highly recommend Dr Janjua and the team to anyone in need of eye care.

Mr John Terrace

General Surgeon

I felt reassured by Mr Terrace’s quiet, confident manner, his careful but thorough examination and his clear explanation of my options. My wife said that she felt he took a personal interest in our case: that we mattered to him. Arrangements for the procedure were made efficiently and carried out as planned. Following the operation and discharge I had an adverse reaction to my pain medication and had to return to hospital outpatients. Mr Terrace, indeed all the staff, were attentive, sympathetic and helpful and I was able to return home after a couple of hours. He said that if I experienced any problems I should not hesitate to contact him. Six weeks after the operation, as arranged, Mr Terrace followed up by phone call and I was able to tell him that I have recovered very well and am resuming all my normal activities. Mr Terrace assured me that he would be available at all times if further assistance was required in any way. My experience throughout has been positive and I am I most grateful to Mr Terrace for his exemplary care.

Spire St Anthony's Hospital

Allergy Medicine, Cardiology, + 21 more

I received warm, well informed professional attention throughout my care at St Anthony's Hospital; from outpatients through to discharge. The room was clean, well heated and ventilated, equipment checked and the armchairs comfortable. The unit was quiet. Nursing staff answered call bells promptly and with kindness and a smile. No request was considered a problem. Their level of knowledge and professionalism was excellent along with the standard of care. Physiotherapy care was also excellent and given with respect to my individual needs. Recovery staff were informative and reassuring. Excellent care there too. I include catering staff who also took care in their work. A few glitches with the electronics on the bed and the new bathroom which received prompt attention - the unit has been recently renovated.

Mr Nadim Aslam

Orthopaedic Surgeon

I had a robotic hip replacement in October (six weeks ago). I felt informed about the process from my first appointment with Mr Aslam. He was always extremely professional. I felt I could ask any questions I had and he would put me at ease. My operation went very smoothly. I was never in very much pain or discomfort following the operation. Mr Aslam came to visit me both before the operation along with the anaesthetist and he also came to visit me shortly after the operation . I felt very supported and confident. I had follow up appointments at two and six weeks and again Mr Aslam took time to answer my questions, showed me the X-ray of my new replacement and informed me of what I could now start doing. I may need my other hip replacing next year and will not hesitate to return to Mr Aslam .

Miss Kenga Sivarajah

Obstetrician & Gynaecologist

Kenga is an outstanding obstetrician who cared for our family throughout the entire pregnancy of our first child. Her calm confidence, swift clinical judgment, and compassionate communication during a rapidly changing, complex case with multiple high‑risk situations were nothing short of lifesaving. She coordinated her team seamlessly, explained complex options clearly when every minute counted, and advocated tirelessly for both mother and baby — her expertise and decisive actions directly contributed to the positive outcome we had hoped for. Beyond her clinical skill, she treated us with empathy and respect, answered our questions, and comforted us through a very difficult time. We have already decided to choose Kenga for our future children.

Harpenden Medical

Allergy Medicine, Diagnostics & Testing, + 9 more

I was intrigued by the services offered, as they seemed too good to be true. I'm a mid-life woman, starting to worry more about my overall health and wellbeing but didn't want to burden the NHS with curiosity! I really just wanted to have an MOT, to spot any underlying issues or potential health concerns. I was really impressed with the whole set up - state of the art machines, beautiful and clean building - with the most relatable, down-to-earth and professional team of experts. I felt in safe hands, and I had all the advice, tests and support I needed to give me a 12 month clean bill of health but with some advice on how to improve and maintain my health and wellbeing. Highly recommended!

Candover Clinic

Dental Care, Dermatology, + 19 more

Received urgent call requesting blood test for tolerance to Dye. I Moved appointments for that afternoon to facilitate a flying visit. After arrival kept waiting for 35 minutes until I asked reception as was needed elsewhere and was told phlebotomist would be with me shortly. With Phlebotomist approx 3 minutes, total time 50 minutes and 50 miles traveled Then had to wait 9 days for scan which was only scheduled following chase-up from private GP. On presenting for CT Scan was told that they did not require blood test as procedure did not indicate use of dye. Most unimpressive communication and administration throughout

Mr Alistair Mayne

Orthopaedic Surgeon

Mr.Mayne was reassuring, explained that the procedure may entail some extra work, which in the end it didn’t and he informed me of that during the procedure! Mr. Mayne. Checked in on me on the evening of the procedure to see how so wasn’t doing and again the following morning before discharge! My sincerest thanks and gratitude to Mr. Mayne for changing my life, I can begin to live again properly, pain free, with my new hip! May Mr. Mayne go on the help thousands more people during his career! He definitely cares about his patients, and that is important.

Mrs Elodie Poissenot

Physiotherapist

I am seeing Elodie on a regular basis for endometriosis pain. Elodie is just incredible. I’d been to a previous physio at another clinic and she didn’t understand endometriosis at all, and Elodie knew everything! Having a therapist that understands the complexities of endometriosis is so reassuring and comforting. She is also on a human level kind and understanding. I am very grateful to have found her.

VIP Hearing Solutions Eastcote

Audiology

I received excellent person centred care. I came for wax removal and discovered I had an ear infection that needed treatment first. The audiologist was very helpful and gave me a referral letter to see the Doctor and once the infection has cleared I could return to complete the wax removal . The Receptionist was welcoming , friendly and helpful from my first phone and on my two visits . Thank you

Mr Daniel Webster

Obstetrician & Gynaecologist

From my consultation with Mr Webster who gave me a thorough examination and explained his findings and the solutions to them , knowing that I was in excellent hands I proceeded with his recommendations for my procedure. On the day of my procedure I felt reassured and was treated with dignity and respect by everyone . Thank you to the whole team at Harbour Hospital Poole especially Mr Webster

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

From the consultation to the end results, Mr Mohan was professional and responsive. He has a skill of recognising what needs to be done for my frame and body shape. I no longer have loose skin and have a flat tummy (wearing size 8-10!). The opportunity to have two consultants operating in their expert fields meant I got the best results. I would strongly recommend the Abdominal Wall Clinic.

Simply Meds Online Pharmacy

Pharmacy

Really simple to order medications. Fairly straightforward experience. The problem starts and ends when the fact that they use Royal mail for deliveries. Had I known, I would have ordered elsewhere. Royal mail consistently mess up on deliveries especially on my area, and it's impossible to get through to customers service (which is non-existent really at Royal Mail).

IVF London

Clinical Genetics, Fertility Medicine, + 1 more

IVF london is an amazing clinic, The staff are super awesome helpful and available all the time. Dr.sawant Dr.baydaa they have magic, Mr.Santosh the Manager an amazing person giving in all the support direction and positivity. Resham and Nurses Sharon,Tahera and Angela they were too good also giving in extra support after hours incase of emergency.

Prof. Jamie Murphy

General Surgeon

We were seen early & he gave an excellent explanation of my situation & the options available. He provided excellent guidance on the best scan & blood test frequency. He also agreed to discuss my case at the MDT. He has now written a letter to summarise my situation which is great to have & discuss with my oncologist.

Mr Amir-Reza Jenabzadeh

Orthopaedic Surgeon

I came to the one hospital for a hip replacement and the care and service was excellent could not have had any better the consultant was Mr Reza Jenabzadeh explained everything to me clearly and was very kind the whole experience from start to finish was very good. Thank you very much much. Regards Pauline W.