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Mr Mohammed Akmal

Orthopaedic Surgeon

I have been under the care of Mr. Akmal since 2022, for treatment of Spinal disc degeneration. Without his professional skill and empathy I would still be in chronic pain. Having had a very successful disc replacement & fusion surgery back in 2023 under his care, further deterioration in other joints resulted in needing another bout of disc replacements and fusion in my cervical spine, and cortex spacers in my lumber spine. In late 2025 I embarked on another session of surgery and underwent the operation to replace, fuse and insert spacers in the offending areas of my Lumber & Cervical spine. I request both of my afflicted areas be treated in the same operation, whilst naturally cautious he undertook a rigorous assessment of the risks and eventually he and his team agreed to proceed. I had both my Cervical and Lumber spine treated in the same surgery and having entered at 07:00, I once again walked out at 18:00 on the same day. 2 weeks later the key hole wounds had healed I was off painkillers and well on the way to full recovery. My experience again is a testimony not only to the personal skill, knowledge and empathy of Mr. Akmal, but to all the people who enable such life changing surgery to happen, including the anaesthetist, surgical team, and ward staff. The successes of the surgery undertaken by Mr. Akmal and his highly skilled team are due not only to their professional skills, but to the holistic approach taken from diagnosis, explanation of options, type of painkillers and follow up care. Whilst the impact of aging and bodily wear cannot be escaped, Mr. Akmal does offer options to improve quality of life immensely. An interesting footnote is prior to the surgery I was suffering from Hypertension, post surgery my BP is back to normal for my age, a reflection of how chronic pain can affect you in more ways than one....!!

Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Dermatology, Endocrinology & Diabetes, + 9 more

I waited over an hour to be seen for my pre admission appointment. After being admitted and been shown to my room I was left for 5 hours in a cold room without anyone checking on me or giving me information about when my operation would be. Staff only turned up when I called and was then able to get some water as I was then advised that my operation was being delayed for a few hours. Short staffed. Slow to respond to buzzer calls. Staff always seemed to be busy doing something else other than looking after patients. Quite noisy ward during the day with people’s loud voices/laughing. Outdated facilities, no overhead bed light so had to have the main big room lights on all the time, which I could not control. I was moved to a different room after my operation as the first one did not have sufficient heating. The en-suite bathrooms are very outdated. Very short shower hose. In my second room there were 2 Rentokill boxes in shower. 50% of staff were friendly. I had major abdominal surgery. My night nurse was very compassionate and took very good care of me for 2 nights. I was discharged with the insufficient amount of painkillers to take home and without a physio assessment or much information about what symptoms to look out for and how to help recovery. I had to contact my own GP to get enough painkillers. Once discharged I had to walk with my husband all the way to the car at the pickup parking as there was no porter or wheelchair available. I had given 1h notice and then let her know again 10minutes before my husband arrived to collect me.

Moorfields Private Eye Hospital

Ophthalmology

After extensive research, my husband and I agreed that Vincenzo Maurino was the best person to perform our lens replacement surgery. We felt comfortable right from the initial consultation and knew we had made the right decision. Andrew was very warm and welcoming and explained everything to us clearly about appointments and payments. Mr Maurino took time to advise us on the best treatment and lenses to suit our individual needs. We were tested thoroughly by Mr Maurino’s excellent team. At no time did we feel under pressure to commit; however, we were so impressed with everything that we were anxious to book our procedures straight away. On the day of our surgeries, we arrived at Moorfields and were greeted by wonderful nurses who took great care of us. Mr Maurino talked us through the process both before and during surgery. Everything was very efficient, quick, and painless. We have no hesitation in recommending Mr Maurino and staff; in fact, we have already passed on Mr Maurino’s details to friends and family who are now looking to book. A massive thank you to the whole team for an excellent service. We are delighted and grateful for the life-changing experience and having 20/20 vision for the first time in our lives.

Balance My Hormones

Endocrinology & Diabetes, General Practice (GP), + 1 more

I sought treatment after being refused by the state health care services here in Germany. They congratulated me that I was healthy when my bloodworm showed testosterone levels of 280ng/dL (cut off point for treatment is 220) and sent me on my way, feeling exhausted no matter how much rest or sleep I got I wasn’t able to be a good dad for my two little children which is heartbreaking for me. So I took matters into my own hands and settled on BMH after contacting a few provider. Extremely professional, the case manager Tal was consistently attentive, showed genuine interest in my case. After two blood tests over the course of six weeks I was accepted and within a couple of weeks thereafter started treatment. Well, what a life changing experience that was. If you have creaking joints, feel tired all the time, libido on the way out, just go for it. Become alive again. No need to live like that. Anyway, I hope that is convincing enough for you dear reader! State health services are no longer fit for purpose. Whether you get treatment is a financial decision and doesn’t reflect your suffering. So take your health into your own hands.

CP+R

Cardiology, Sports & Exercise Medicine

My experience with CP&R…. has been fantastic…. everyone involved has been so very helpful…Becky….. Angela… Tom…. and my trainer Paddy….. (Patrick)…. he has been beyond amazing… from the start…. nothing but encouraging… always supportive…. I have had quite a few bumps along the way and he has always been so kind…. I feel so much stronger… and more confident…Paddy has a wonderful attitude…. full of kindness and nothing but encouragement…. he works you hard but understands one’s limitations… I cannot praise him highly enough…. and I shall never forget this experience…. he has become a lifelong friend…. and I wish him all the luck in the world going forwards…. I reckon CP&R are very lucky to have him!…. I would also like to say a thank you to you all but to Tom who stepped in a few times and was also so encouraging… and I always loved his texts of support…. Thank you!… Becky and Angela .. thank you too for all your support… although it’s been a much longer journey than I had realised…. out of hard times…… has come a lot of good …meeting you all!…. so a huge never ending thank you….

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

This was my first colonoscopy procedure so I didn’t know what to expect and was quite anxious. Looking at the patient reviews on this site beforehand really helped me so I wanted to add my own comments here as well. The 2 day preparation for my late afternoon procedure (fasting and drinking the cleansing medication) was actually the worst part, however I followed the instructions and kept myself very hydrated throughout, that along with a couple of boiled sweets in the last couple of hours to stop the hunger pangs really helped. The clinic staff were all really friendly and helpful from the moment I arrived and talked me through the process throughout so I knew what to expect. I had sedation for the procedure itself which was completely painless, and I got the results quickly. At all times my wellbeing was prioritised by the staff, with 1 to 1 nursing and a very welcome drink and biscuit afterwards. Special thanks from me to Roberta and Dr Khan, and my aftercare nurse whose name I forgot (sorry!)

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

Nurses and clinicians very friendly and made the experience much more bearable (Dom, Karen, Svetlana and Maria - thank you!) Main issue with my experience was inability to get basic medication required for pain relief post-surgery. Was told my procedure would be finished and we could leave around noon. But my pain medication (codeine and paracetamol, so nothing complicated!) had to be couriered from a local pharmacy. We waited over 4 hours for it to arrive and it never came. In the meantime my numbing had worn off and I was in a lot of pain - my partner had to go and ask the nurses if there was any spare codeine I could have while I waited. We eventually gave up and went home after many hours wasted, and had to pay for a private prescription at a pharmacy near home. Appreciate delay was with pharmacy and nurses did their best to get updates, but this system is not working.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

I got to the hospital early due to the known parking issues. I spent 20 mins going around the hospital car parks without success. I made receptionists aware that I was there and had parking issues. I was advised that I couldn’t use your car park as I am an NHS patient. I don’t appreciate 2 tier management of patient's needs. I was informed that I could park directly outside on yellow lines without fear of receiving a penalty. I was worried while in Spencer’s as I wasn’t totally happy with where I was parked. As I was early, I was seen 15 mins before my appointment. I was made to understand that because I had difficulty uploading my medication the nurse had to complete this task. Staff were friendly and clearly experienced. I was given a reserved date.

Optegra Eye Hospital Hampshire

Ophthalmology

Pleasant waiting area with self-service drinks available. Within an hour you are called and escorted into the preparation/recovery room where you are prepared for the operation and the procedure is explained including a visit from the surgeon to check if you have any questions. The operation takes place in the adjacent theatre where again efforts are made to keep you informed as to what’s happening and before you know it you are escorted back to your recovery area for water and a biscuit. Staff were pleasant and attentive at all times. Once thoroughly checked out you return to the waiting area to be collected by your escort who has already been called to say your are ready for collection. I was back home within 2 hours

Matrix Foot & Ankle

Podiatry

Mr Ben Yates is in my opinion an excellent podiatric surgeon who gives a very good clinical opinion. I was unhappy that Mr Yates charged me for a “new patient” appointment when this was in fact a follow up appointment lasting about 12 minutes following previous surgery by Mr Yates. Furthermore, I did not receive a clinic letter from Mr Yates until I chased it up more than 2 weeks after my appointment. I received no apology for the delay in sending the letter. Mr Yate’s clinical letter did not contain all the information promised at the consultation and I was obliged to chase this information again. I emailed Mr Ben Yates to raise my concerns but I did not receive a reply from him.

Newmedica Newcastle

Ophthalmology

Anxiety naturally precedes any medical appointment, especially when such delicate procedures are planned. Lucy Clarke and her team assuaged my every concern, from first consultation to walking out after my operation. I cannot praise Newmedica Newcastle enough for their care and professionalism over my direct brow lift, I left the clinic in a state of elated gratitude…..much like the man in John 9, Jesus healed his sight with mud and spit, thankfully ophthalmological techniques have advanced greatly these past 2000 years. Thank you Lucy and Newmedica.

Spire Cambridge Lea Hospital

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 19 more

No problems with check in or with the meeting with Mr Krkovic. However the hospital is showing signs of neglect. The loo in the corridor outside Trinity Suite had no paper towels and and a completely overflowed waste bin. The coffee machine in Trinity was broken in October and is still broken in January. The former quite serious, the latter not serious but to be not fixed over so many months suggests neglect and that always raises the possibility that things I can't see are also neglected. SIte management needs shake-up.

Dr. Billie West

Dentist

Billie was extremely knowledgeable and thorough. She took x-rays of my back lower and upper teeth where I felt pain and she explained everything very clearly as to why I was experiencing pain. She said it can come and go and today the pain seems to have gone! I took her advice to use a tepe between the two roots of the back molar giving the problem. Billie was most friendly and reassuring and it was good to have her suggested options such as root canal treatment or extraction if the pain becomes unmanageable.

Dr Mustafa Alnaib

Orthopaedic Surgeon

My planned visit to consult Mustafa after the festive period suddenly crystallised, such that the consultation and treatment occurred all in one evening visit. Arrangements were made and on examining the analysis of the X-ray of my knee, it was clear that Durolane plus Depo-Medrone would be the best treatment, at least initially. Mustafa then carried out the injection and, with some advice on what might happen during the next few days, I was free to go. That level of service is very hard to beat!

Pure Sports Medicine - Moorgate

Nutrition, Osteopathy, + 4 more

I had a few appointments with Chris Coldicott for tennis elbow. I found Chris to be extremely professional, properly investigating the nature of the problem before demonstrating a range of strengthening exercises and some other remedial action that I could take. Chris is an ideal physio to be assigned as he's friendly, genuine and makes you feel at ease. My tennis elbow has significantly improved since following the course of action he recommended.

Dr. Paraskevi Theocharis

Paediatric Cardiologist

Dr Theocharis is an extremely professional and caring doctor. She was very kind in her approach and took the time to listen to our concerns before carrying out thorough tests on our daughter. She explained her findings very clearly and arranged a follow up call to give us time to process the information following our appointment and answer any questions we had. We would highly recommend Dr Theocharis and feel lucky to have our daughter under her care.