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Vision Scotland Edinburgh

Ophthalmology, Optometry

I have been very happy with my overall experience at Vision Scotland Edinburgh. The staff were both friendly and professional. I was well informed regarding my choices and the procedure. I have been thrilled with the result of the cataract surgery. I was given an appointment very soon after the referral. I would however like to let you know how I felt the experience on the day of the operation could have been improved. Firstly I was not sent the Post Op information which would have been most helpful to read before the procedure. Secondly I got very cold in theatre and was given a blanket but it did take me ages to warm up. It would have been better to have been given a blanket before the procedure started. There is a lot of cold water being used which does add to the chill. Thirdly I was not told to bring sunglasses for the journey home or to bring analogies both of which I would very much appreciated as I lived over a hour away. On the journey home I became extremely uncomfortable. Finally the roof of my mouth and tongue got a little burnt I think by the coffee as they must have been a little bit anaesthetised still when I had the coffee. The coffee however i have to say was absolutely welcome and the best thing along with the toasted teacake. I found it very reassuring to have a telephone number to call which I did use. I also very much appreciate the phone call from the nurse a couple of days post op. I hope you find the above comments of use. I do not wish to criticise as overall it was an extremely good experience and I would and have already recommended Vision Scotland. ( I did tell my neighbour to ask for a blanket!)

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

Experience OK but to have to travel 80 mile round trip with 24 hrs notice was stressful, for the pre-accessment which I had to ask for, as not arranged. If I had been told on the information letter that if I was taking antibiotics I would need to have 4 weeks clear before I could have my procedure, this would have prevented me from excepting the procedure date I had been given. Therefore would have given the date to someone else. I had two weeks notice of my procedure which is OK if all information had been given to me. Find the administration side lacking. Lovely staff. .

Mr Parminder Jeer

Orthopaedic Surgeon

I cant thank Mr Jeer enough. At the initial consulting appointment he was reassuring. Confident ( without arrogance) and clear about the procedure and damage caused to my ACL. After surgery he popped by to update that surgery has gone well. During a follow up physio appt he caught up with me to ask how the scar was and give more reassurance about the healing process. I am 3 weeks post op and doing better than I expected. Thank you. I feel like I will make a full recovery and have my freedom back to explore the world. ( Maybe not climbing mountains for a while though).

Professor Jeremy Sanderson

Gastroenterologist

I have been with Professor Sanderson at London Digestion for more than 10 years. As always he puts you at ease, listens to your concerns and is friendly and extremely professional. He is an expert in the treatment of Crohn’s Disease and is the only specialist that I have seen in the 30+ years that I have had Crohn’s, who has really understood and treated my Crohn’s properly, hence why I continue to have him as my specialist despite no longer living in the area. I very highly recommend London Digestion, Professor Sanderson and all of his friendly staff.

Mr Dylan Griffiths

Orthopaedic Surgeon

I recently received treatment under the care of Mr Dylan Griffiths, and I couldn’t be more impressed. He took time to listen &, explain my condition clearly, and discuss treatment available. He arranged my procedure in the imaging department. The consultant radiologist Dr George was also excellent, he explained everything clearly & I felt supported and well-informed throughout. Thanks to both for their skill and guidance, I’ve made a fantastic recovery and feel genuinely grateful for the quality of care. I would highly reccomend .

Dr Babar Vaqas

Neurosurgeon

From literally first second of our introduction Dr Vaqas made me feel at ease and welcomed. It was a pleasure talking with him and I really felt he was listening to my concerns, he took a lot of time explaining every detail which I have never had before and I appreciate all his time he gave me. He explained my scan in great detail for me to understand and to be able to go ahead in addressing my issues going forward and he gave me the confidence to start! A very kind professional gentleman, thank you.

Thyme

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 1 more

I just wanted to take a moment to express my gratitude for the amazing care they provided. Your professionalism, empathy, and kindness made a significant difference in my experience. Thank you for taking the time to listen and address my concerns. Best regards, receptions that really kind and doctors Dr Riccardo Di Cuffa and Dr Priya Moorthy Riccardo Di Cuffa and Dr Priya Moorthy was fantastic! Very impressed with the care and attention I received. Thank you!"

Mr Kanai Garala

Orthopaedic Surgeon

This has been a life recovering experience for me. Mr Garala was optimistic about what I would be capable to do before the operation. He has been patient centred and informative throughout. Post operatively he saw me after the operation three times. He showed me my xray. I am thrilled with the outcome and revovery thanks to his skiills as a surgeon. I would highly recvonend him to friends and fsmily. Thank you to him and all the team for a great experience

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

I cannot fault my experience, everyone involved in my care and treatment where kind, warm and welcoming whilst still having all the knowledge required to reassure throughout treatment Due to the of my surgery this was very reassuring as at no point did I feel overwhelmed or uninformed I would highly recommend elanic clinic to anyone considering treatment in the future I can’t thank the team enough and I still have healing to do

The Coriel Clinic

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

I am very pleased with the service I have had from everyone at Coriel Clinic.  Mr Wilkinson and his surgical team have done a wonderful operation on my foot, and I had hardly any pain afterwards.  I'm looking forward to organising to have my other foot operated on - in the autumn. The reception team are all so friendly and welcoming, and it's really nice to have such pleasant people to chat to. Thank you for all or your care.

Mr Suresh Chandrashekar

Orthopaedic Surgeon

I was given very clear information and helpful assistance over concerns I had the operation. Also support to proceed to remedy my arthritis ankle.for which I am truly grateful and thankful,, Mr Chandrashekar in particular helped me through this difficult decision and gave me the courage and confidence to proceed and indeed all the nurses and physios have given wonderful support and confidence in the whole process.

Mr Mahmoud Moussa

Obstetrician & Gynaecologist

Mr Moussa carried out 2 cardiac assessments and 1 growth scan on our baby and genuinely, I have nothing but positive feedback to give. Mr Moussa is very detailed and thorough with the checks he carries out, at the end of the scan he takes the time to ensure everything is explained in detail and in a way that is understandable. We are very grateful for everything Mr Moussa has done for us to date.

Mr F R Hashmi

Orthopaedic Surgeon

Dr Hashmi has been fantastic. The whole process has been very professional and extremely fast. I have had other surgery’s is the past and it hasn’t always been clear as to exactly what the damage was and what steps were needed in order to fix the issue but this time different. All I can say is a big THANK YOU and I can’t wait to get back doing the things I didn’t think I could do anymore :)

One Heart Clinic Harley Street

Cardiology, Imaging (Scans)

What an exemplary team of professionals — efficient, caring, and highly skilled. Dr Assomull is an exceptional physician who motivates patients, co-formulates a clear management plan, and agrees a way forward that truly puts patients’ minds at ease. His team, throughout the entire journey, are friendly, professional, and efficient. It’s refreshing to find such care and attention these days!

The Lister Hospital, part of HCA Healthcare UK

Fertility Medicine, Orthopaedic Surgery, + 12 more

I had a wonderful day at the Lister Hospital being looked after beautifully before and after my hip procedure. Janette, my nurse couldn't have been friendlier or more reassuring, the food I had was very good and fresh, and then to have a little sprinkling of reflexology on the 'menu' was icing on the cake! All in all a great experience.

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

All the staff I met introduced themselves and explained what I was going to do. I opted for the throat spray only and the procedure was carried out efficiently and I was constantly reassured. Not a nice experience to have the gastroscopy without sedation but I was very well looked after by all the staff at Eastwood. Thankyou