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Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

Overall, Spire Elland was great and I would happily return should I require any further procedures in the future. The rooms are spacious and comfortable, and everything is very clean. I think the main thing letting the hospital down is patient communication. All appointments and comms are recorded and delivered via an app. If you don't want to or aren't able to download the app (like me), you do end up being left a little in the dark about things. For example, I had been given a surgery date fairly soon after my initial consultation, which was great, however I hadn't been informed that there would be multiple pre-operative assessment appointments to attend - all of which were on-site at Spire Elland, which is around an hour's drive for us. On one occasion, I had to make last-minute arrangements to move clients around as I'd been unaware of an upcoming appointment - I'd received no email, no text, no phone call, no letter. I just so happened to log in to my online portal and find the appointment date there. I moved clients around so I could attend, and just a couple of days before my appointment received a text message to say the date had changed, with no explanation provided. I called to try and find out why this might be, but was met with a dismissive reply of, "We just had to move it". All of the documents outlining the process for my surgery and the prep I should do beforehand were provided online, and the online portal isn't the simplest to navigate, so accessing them wasn't as easy as it could have been. When I was admitted for my day surgery, the staff were very welcoming and friendly, although I did find that I received a blunt reply whenever I asked a question about anything. This was my first ever surgery and my first time being put under general anaesthetic, so naturally I was quite nervous. Some of the members of staff were very helpful and supportive, but others seemed to have little patience, which wasn't ideal and only served to make me more anxious. When I came to after the surgery, I had been expecting to have a bit of a handover with someone so I could at least find out how it had gone and what they had/hadn't found. Unfortunately, Mr Gan was occupied in another surgery, and so I was discharged before having the chance to speak to him. I asked the nurses for some clarification - any brief notes or insights they might be able to give to put my mind at ease a bit until I could speak with Mr Gan - but this was met with quite curt replies. I was told no one could read Mr Gan's handwriting so no one could tell me any information, which at the time was quite frustrating as I'd been dealing with the pain for so long and had viewed the laparoscopy as the light at the end of the tunnel. It was disheartening to leave the hospital without any real clarification of the issue. Now having had my final follow-up with Mr Gan, I can say with confidence that all of my questions have been answered, and I feel validated and supported as a patient. However, I can't help but feel that had the communication from the hospital team been a little better throughout the process, it wouldn't have been so frustrating to wake up after the surgery and find that no one could tell me how it had gone.

Tayside Complete Health

Cardiology, Clinical Psychology, + 18 more

This is truly a very pleasant clinic. All staff put you at ease and treat you very well. I had an upper endoscopy performed by Dr Craig Mowat. He is a really patient, polite and conscientious professional man who listened to my concerns and talked me through them. He was very thorough and suggested how I could relive my symptoms mean time until my procedure, which was only a few weeks later. He explained exactly what would happen. The experience was very calm and I was put at ease. Dr Mowat told me of his findings immediately after the procedure and called me to discuss biopsy results a couple of weeks later. The whole experience was calm and quickly put my fears to rest. Thank you very much for lifting a huge weight off my mind - I can now get back to enjoying life!

Dr. Devinder Bansi

Gastroenterologist

Dr Bansi, has been the most caring Gastroenterologist for our entire family for over 10 years. His attention to detail, care, professionalism goes above and beyond to explain every detail of the procedure. He has always been so greatly appreciated by us all. Dr Bansi and his entire team are so extremely helpful and always manage to fit us in for appointments, even at short notice. Lara & Karen, who facilitate all our appointments are so helpful. We can only highly recommend Dr Bansi and are extremely grateful to have him as our consultant. With gratitude, The Gomez, (Anne & Ernest)Lemaire (Lesley & Paul) and Fernandes (Linton & Diane) family 🙏

Fitzrovia Suite

Obstetrics & Gynaecology

Overall, I had a good experience at the Fitzrovia Suite. The midwives were supportive, kind, and readily available, providing good care following my c section. I was particularly grateful for the overnight support. The team helped look after my baby, ensuring I was able to get much-needed sleep and rest, which was invaluable for my recovery. However, The handover process between midwives during shift changes could be better managed, as there were some gaps in communication between team members. Additionally, the catering was fairly average and quite rigid in terms of meal timings and available options, which could be more flexible.

Newmedica Newcastle

Ophthalmology

I was extremely nervous having had a bad cataract surgery experience previously. However the staff went out of the way to make me feel comfortable, with a particular shout out to Bruce who was calm, funny, knowledgeable and held my hand throughout the procedure. Mr Ainsworth was warm and kind, it was good to meet him before the surgery. The whole procedure was explained and was over so quickly. It was a very personalised experience and my recovery has been quick and straightforward. I cannot recommend Newmedica highly enough, particularly for nervous patients.

Professor Stephen Gwilym

Orthopaedic Surgeon

My experience with Professor Gwilym has been absolutely excellent, I never thought that my shoulder would ever be the same again after my cricket injury, but after having posterior shoulder stabilisation surgery it has returned to normal. His knowledge, guidance, listening, understanding is second to none and I would 100% recommend him to anyone, who has a shoulder problem. It has been an absolute pleasure in having him as my consultant and I can’t thank him enough for what he has done for me. Overall, an excellent experience.

Practice Plus Group Hospital, Ilford

General Surgery, Imaging (Scans), + 2 more

Paid privately for Hip Replacement, initial appointment was disappointing with an hour wait, and a non interested surgeon. A few blips along the way, upon arrival on surgery day, they had me down for a knee replacement not hip, staff on night shift not the friendliest, and thet x rayed the incorrect hip after the surgery. Day shift were great and surgery went well. I will say I expected more for paying privately however the main thing I've had my surgery instead of the ridiculous wait time on the nhs.

Clarity - Stevenage

Gastroenterology, Ophthalmology

I had eye sight check, 14/1/2026 a cataract was found, referral to Clarity made.Same day call from Clarity appointment made for 26/1/2926. Appointment for surgery made for 05/02/2026. Attended and I wish to bring to your notice that I was firstly dealt with by Leon who was excellent. The operation went very smoothly. Sight the next morning was very slightly blurred. I was impressed at the service supplied by Clarity from beginning to end has been excellent and I would highly recommend Clarity.

Woodthorpe Hospital

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 12 more

I had a two night inpatient stay recently after having fairly major surgery at The Woodthorpe Hospital. The individual and quality care I received from my Surgeon, Anaesthetist and Nursing staff made my experience a very positive one. The room was well equipped and the food was good, with every need catered for. Special thanks for making allowances and letting me stay until late in my room on day of discharge. I would definitely recommend this hospital for an overall positive experience.

Mr Enyi Ofo

ENT Surgeon

Mr Ofo performed my parathyroidectomy with great skill and care, he is highly professional and experienced. His manner is very re-assuring and he has a kind and friendly personality. Mr Ofo provided a clear and patient explanation of my procedure at the initial consultation, he inspires confidence; my subsequent recovery has been smooth. My experience throughout was excellent, and Mr Ofo is supported by a very good team who clearly hold him in high regard. I would highly recommend Mr Ofo.

Diverse Minds Clinic

Psychiatry

Diverse Minds Clinic provided me with an excellent experience. Dr. Cappai, the consultant, has extensive experience and has diagnosed me with ASD and ADHD. It was a challenging and time-consuming assessment, but Dr. Cappai and the team at Diverse Minds Clinic were quite helpful in completing out the documents. The rooms are comfortable and the location is very nice. I cannot recommend enough!!!!

Mr Vijay Wagh

Ophthalmologist

I found Mr Wagh to be welcoming, extremely professional and very thorough. He conducted the eye diagnostic tests quickly and efficiently, and reviewed the results immediately. He provided clear explanations of the findings, and outlined all of the treatment options along with the pros and cons of each of the various types of replacement lens available.

Mr Clemens von Widekind

Obstetrician & Gynaecologist

I have been under the outstanding care of Mr Widekind, who supported both my husband and me in making the important decision to proceed with a hysterectomy in Aug 2026. From start to finish, Mr Widekind delivered excellent, compassionate care, ensuring we felt informed, listened to, and fully supported throughout the entire process.

Mr Behrad Elmiyeh

ENT Surgeon

It was a pleasure to speak to Mr Elmiyeh. His explanation of my condition was detailed and concise and I left with a total understanding of what the issues are and how to deal with them going forward. His knowledge and passion for his chosen specialty is clearly evident and I’d have no hesitation in recommending him to anyone.

Miss Beena Subba

Obstetrician & Gynaecologist

Miss Subba was thorough and professional but with a warmth and kindness throughout our consultation. She is highly knowledgeable and experienced but was able to communicate my diagnosis and treatment options in a clear and easy to understand manner. I would highly recommend anyone to seek her professional care!

Mr Timothy Nedas

Urologist

I have been under the care of Mr Timothy Nedas now for 2 months. His attention to detail, professionalism and skill are very impressive. He has an excellent team around him who support him well. Secretarial and nursing staff move things along seamlessly. Thanks to them all.