Harley Street Specialist Hospital

X-Ray not working on arrival, but fixed whilst I was waiting

I was truly overwhelmed with gratitude and appreciation for the way in which I was greeted to begin, Lee on reception is a very kind character whose words were the perfect way into the entire experience of having surgery. Thereafter, I have a-lot to acknowledge about dearest Berta Pinero, the loveliest, most thoughtful, patient and consideration nurse and human being that I was blessed enough to be looked after both post and pre-op. She gave me her undivided attention and never once hesitated in her goodness towards me. To the anaesthetist, Carlos (forgive me I don’t have your surname) thank you for making the process of entrusting you with my general anaesthetic so easy. The doctor was self-assured, professional, efficient and provided such clear explanations and answers, allowing me to relax as much as one ever could, in such a position. To say that I was pleasantly surprised by the way in which the hospital operates would be an understatement. They really are incredible here, paying attention to the little details, being extra careful and cautious, professional in approach and very kind in their nature. Very grateful I booked my surgery here and I can confidently share this review knowing that if you are to visit, you too will experience much of the same. There are countless things I can say about the surgeon who operated on me, Dr. Onur Gilleard is a humble, hard working, sincere man who will be honest in his approach and is not the kind to rush his work. I had an open ultrasonic septo-plasty with him. If you are thinking of considering rhinoplasty I would sincerely advise you to look at his work on Instagram. Thank you to Andrew Barber who kindly waited with me at reception after I was discharged and for being so warm and supportive as I said goodbye.

I was very impressed just how friendly ALL the staff were especially considering just how busy they were at that time of the morning!(7:00 am) Prompt attendance and thorough checks done made me feel very confident as a first time attendee. The experience left me thinking just how many times I will be signposting this hospital to anybody wanting an efficient service for their health. Bravo!!!!!!!

Clean and friendly. I arrived 10 minutes early but was kept waiting nearly 30 minutes. My appointment was 10.30am so there is really no excuse for a wait time of that period. I saw Luke Cascarini. I was a bit disappointed to be honest. I don't feel he had properly prepared or read my notes. He didn't physically examine me. So the appointment could frankly have been a phone call or video call. His feedback was interesting and he was nice and friendly but I came away feeling a little under-valued.

Very friendly Ground Floor receptionist and generally everything went smoothly

Everyone was very nice and the service was great and efficient.

I’ve had an operation by Mr KhaKha on my knee today and all I can say is how wonderful everyone has been. I was so nervous, but they were kind, friendly, professional and reassuring. Diana has been the nurse who looked has looked after me and she’s been great. The hospital is exceptional, I’m so relieved to have been able to have this surgery, so I can get my life back on track x

Excellent patient care, very courteous staff, a welcoming relaxed atmosphere and a fabulous TMJ physiotherapist (Katy Chambers) who has really made a difference.

Very clean hospital with friendly staff and professional clinicians. Easy to locate where you need to go.

Very friendly helpful staff.