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Mr Divyang Shukla

Orthopaedic Surgeon

Throughout my nursing career I have worked with many consultants in both the public and private sectors, I was exceptionally disappointed in the lack of care, compassion and empathy I was shown during my appointment! * He shook the previous patients hand, he did not even offer his hand to me, nor did he introduce himself. * He recorded the whole consultation on his phone without asking for consent. * He didn’t undertake a thorough examination, all he did was ask me to bend and straighten my leg, pushed my knee to see where the pain was. No assessing me walking, rotating nothing. * No assessing my pain, or asking what analgesia I take. * The treatment decision was made on an X-ray which is from 2024, I had to push for him to read my MRI from Oct 2025. Which he only skim read. * Said I need to stop exercising as it doesn’t help, I need to go on monjaro (which is clinically not advised for me with a HBa1C of 26!) for weight loss, and then I need a knee replacement. Also I need to eat less without asking what I eat. * Said arthroscopy would be futile, and the meniscal tear is part of life! Despite not looking at the MRI to see the extent of the tear. I then asked about having my 33mm cyst aspirated which he said he can arrange if I want it. Which I said I do! * I was out in less than 10 mins!!!

Reflex 18 - Colchester

Acupuncture, Orthotics, + 5 more

I have been seeing Josh at Reflex 18 for the past two months as part of my recovery plan following a Total Knee Replacement in October 2025. During my initial consultation, Josh carefully established my prior level of fitness and worked with me to identify ambitious yet realistic rehabilitation goals. He designed a bespoke programme of graduating exercises which are further adapted during each subsequent appointment. I find it helpful that Josh demonstrates each exercise, fine tunes my ‘effort’ and also emails a visual guide, as a reminder, after each appointment. I believe that I have made far greater progress in terms of knee flexion, stamina and strength by visiting Reflex 18 than I ever would have done if I had attempted to pursue my own rehab using a book or online package. Josh has the ability to identify which muscles need to be worked upon in order to achieve a certain goal and this is something which I could have not done myself. The Reflex 18 rooms are immaculately clean and are well-equipped. I have found every staff member to be friendly and highly professional. There is never any pressure to book further appointments. Parking is plentiful and convenient.. I am very happy with the support which I have received from Reflex 18.

GenesisCare Oxford

Oncology

Professor Plaha is an incredibly rare human being. Within 24 hours of my MRI scan being sent to him, he took responsibility for my care. The subsequent week, he met with me and guided me through my condition with a clear prognosis and a plan for treatment. He referred me onwards to other neurologists who were able to adapt my medication accordingly to ensure pre-operative stability. Along with his expert team, he operated to resect my tumour in a highly sensitive location with precision and success. He followed up after surgery with histology results and I have recently met with him at GenesisCare in Oxford, which promptly took place after my 3 month post operative MRI scan. In clinic, and as always - he exuded true warmth, humility, professionalism and integrity. He is a true specialist in his field and I am gracious to be under his care. Where anyone is looking for a true expert in his field in difficult and challenging circumstances, you must go no further.

Mr Matthew Liew

Urologist

I was referred for Holip surgery by my NHS consultant in Oct 24 as I was self catheterising 4 times daily. In June 25 I was called for a pre-op. Previously I had researched what was involved and sought out private surgery options. By September having heard nothing further from the NHS only that I was still on 'The List' I phoned Spire Manchester. Meeting with Mr Liew a week later I was confident I had made to right decision .Aware I had a huge prostate 240gms that needed surgery I decided there and then to go ahead and received surgery a few weeks later. At age 79 it was the best money I have ever spent. Quickly back on my feet,I was home two days later and soon driving once more. Quite different from the recovery from my Terps prostate op seven years earlier. I found the whole experience very professional and have no hesitancy in recommending Mr Liew at Spire whatsoever if you are in the situation in which I found myself.

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

This was a follow-up appointment. It should have been after 2 weeks but because the practitioner works very part-time this wasn’t possible. She then said I should have been in sooner! Treatment not as successful as with past practitioners before we moved to this area (I had brought records to first appointment but she had suggested a different approach). Further treatment offered on the day of the follow-up but I felt the practitioner was getting very defensive and I was losing confidence, so I declined. When I was waiting to go in someone else was trying to book a follow-up appointment. When she couldn’t get one desk staff said it probably didn’t matter as most people don’t need it! This clinic suits me location wise but unfortunately this wasn’t a great experience so I won’t go back.

Mr Matthew Oakley

Orthopaedic Surgeon

Mr Oakley was clear from the start as to what my knee replacement involved, not shying away from the pain I would be in. This was greatly appreciated as I’m not a one for people trying to gloss over of things. He was very kind and also had a sense of humour, together with being totally professional. He came to see me before and after the operation and again before I left hospital after my 2 day stay. I had an 6 week appointment after my op and Mr Oakley was as nice and helpful then as the first time I met him. All in all I have been extremely impressed with his care, also that of the lovely nurses and other staff at the Nuffield in Hereford.

Mr David Floyd

Plastic Surgeon

I had an excellent experience throughout. Mr Floyd was highly professional and took the time to explain both procedures clearly and thoroughly, which made me feel informed and reassured at every stage. His surgical technique was exceptional—the suturing was meticulous and precise, reflecting a very high standard of care and contributing to an outcome that far exceeded my expectations. I am thrilled with the results!! I would also like to mention his secretaries, who were incredibly helpful, efficient and kind. I am extremely grateful to the whole team and would not hesitate to recommend Mr Floyd to anyone considering surgery.

Dr Marie Le Page

Paediatrician

The most caring, kind-hearted, and warm doctor I have ever met. Having worked in a hospital, I have encountered many consultants, and she truly stands out. She genuinely cares about her patients’ wellbeing, carries out very thorough and in-depth assessments, and never rushes consultations. Her knowledge is exceptional, and she builds an excellent rapport with both patients and their families. Since meeting her, I only take my children to her and would highly recommend her to any parent seeking outstanding care for their child. You are truly a gem — thank you for all that you do.

Dr. Kenny Sunmboye

Rheumatologist

I am very pleased with today’s appointment and outcome from Dr. Kenny Sunmboye. Dr K. Sunmboye is a compassionate, caring, empathetic and dedicated to his patients doctor. Dr. K Sunmboye has an excellent people skills. Dr K Sunmboye has listened and focused on me during our conversation and let me express my concerns and feelings, and he has a great understanding of patient needs. Dr K Sunmboye was supportive and encouraging in my mater. Thank you for looking after me, it means a lot to my family and myself 😊

Cathedral Eye Clinic

Ophthalmology, Optometry

The staff at Cathedral Clinic were very professional and tried to make me comfortable. However the actual procedure was not an enjoyable experience. having anaesthetic injected into my eye was very traumatic and having gone through the procedure before and it not 100% and having to return for Laser. I so hope that my left eye will not have the same result. Overall I would recommend the clinic and staff to anyone who has to have the procedure done. Bernadette M.

Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

I was referred to Spire through the NHS, and from the outset my experience was extremely positive. The process was smooth and well organised, and the standard of care I received was excellent. All staff were professional, attentive, and supportive throughout, which made the experience reassuring and stress-free. Based on the high level of care and service provided, I would confidently recommend Spire going forward.

Dr Richard Bond

Cardiologist

A good experience today. Reception admin team were friendly and helpful. Mr Bond introduced himself and met us personally. He listened to my concerns and reason for the assessment. He had obtained my NHS records and had clearly read prior to appointment. He was very helpful and gave clear objectives. He gave me a physical examination A positive experience, good clear assessment.

Practice Plus Group Hospital, Barlborough

Staff at the practice seem to be unable to distinguish between NHS patients a d those who Are private and paying. Twice i was sent to the wrong waiting area with NHS patients. Only to be later sent to the private waiting area. As a paying patient i expect a certain level of compitance and care. So come on Barlborough, a little bit of interest in your role might help

Nuffield Health Bristol Hospital

I had an excellent experience at this hospital from start to finish. Every member of the staff was amazing—professional, kind, and incredibly supportive during both my appointments and surgery. They made me feel comfortable and well cared for throughout the entire process. I’m very grateful for the outstanding care I received and highly recommend this hospital.

London PMS & Menopause Clinic

General Practice (GP), Obstetrics & Gynaecology

Mr Savvas is an exceptional doctor. He asks lots of questions and is very thoughtful, helpful and caring. He always has clear answers and explanations. As I am self-paying, he bears costs in mind whenever recommending a procedure or test. I trust him implicitly. The staff at the clinic are also extremely friendly and kind.

Dr Howard Marshall

Cardiologist

Appointment was very quick, organised by Michelle. Dr. Marshall was extremely professional, and explained everything in words we could understand.