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Moorfields Private Eye Hospital

Ophthalmology

It would be helpful to add the following to your briefing: after surgery - we will offer to help you to a taxi or to the taxi rank, if you do not have a person to accompany you Worth considering clear plastic, wrap around glasses for walking/cycling in windy areas/or where likely to be grit in the air Clear some space in your fridge for the eye drops which will need to be refrigerated If you are travelling invest in a portable coolbag, with icepack to keep eye drops at the required temperature no eye make up on the day or for a month post op / swimming hair washing will be tricky for a few days, so consider dry shampoo explain to people what is normal in terms of recovery day by day over the subsequent days post surgery explain to people what to do, if despite taking the drops, there is a feeling of grit in eyes explain to people - if it is normal or not to see halos or to see with a soft focus - perhaps have images, which are shown ahead of time provide youtube video with how to insert drops - have practise drop session on a pre visit, with non irritant drops, to enable the technique to be mastered The person who provided the medicines did not go through the 'knuckle technique' which is on the document provided, trying to master this when your eye sight is recovering is not straightforward Suggest that patients have ibrufen 200 and or paracetemol at the ready suggest setting alarm on phone at regular intervals for drop taking suggest that surgeon creates faqs to answer frequent questions on the various options of lens, implications

Sapphire Eye Care

Ophthalmology

I was recently and specifically referred by my optician to Saphire Eye Care and Prof. Luff to have treatment on my cataracts. Over recent years I have suffered from oedema in my retina which was now relatively stable and I wanted to receive the highest level of treatment so as to avoid any impact on my retina and a return to the sight problems that I had previously. I understood that there was potential for this to occur with normal cataract surgery. From the time my first appointment was made by Jennie, the medical secretary, through to the cataract procedures I was supported and cared for at every stage. Prof. Luff was very approachable, explained everything, and dvised me on the type of lens suitable for my eyes. The cataract procedure only took about 15 to 20 minutes, was totally painless and as it turned out was nothing to be worried about at all. My resulting eyesight is extremely good and any potential impact on my retina was completely avoided. I can only give Saphire Eye Care and Prof. Luff the highest praise and recommendation. If anyone is concerned about having treatment on.their eyes, eyesight is so important that I would say don't leave it too late and Prof. Luff and Saphire Eye Care is the first port of call that I would recommend.

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

I cannot recommend Mr John Pereira highly enough. From the initial consultation through to post-operative care, I felt completely listened to, reassured, and in expert hands. I had bilateral upper blepharoplasty and lower facelift with platysmaplasty and the results are outstanding—natural, refreshed, and exactly what I had hoped for. The outcome is subtle and balanced; I look like a better version of myself rather than “overdone,” which speaks to Mr Pereira’s skill and attention to detail. Throughout the process, communication was excellent and aftercare was thorough and reassuring. Any questions were answered promptly, and I felt supported at every stage of recovery. Mr Pereira is a highly skilled, professional, and caring surgeon, and I would not hesitate to recommend him to anyone considering facial surgery.

Mr Yuksel Gercek

General Surgeon

Mr Gercek manner was warm, approachable and reassuring from the initial consultation to the follow up appointment. He explained the procedure, why he thought it was most appropriate, and the pros and cons. On the day of the operation he again explained the procedure and afterwards reassured me as to the success of the procedure and reminded me of the precautions to take to maximise recovery time. In the follow up appointment he ascertained how I felt about the recovery and examined the abdomen area to confirm a successful outcome. Throughout he was very professional whilst being mindful that reassurance is important for the patient. I would thoroughly recommend my Gercek in anyone considering similar surgery.

Spire Norwich Hospital

Cardiology, Dental Care, + 17 more

My recent experience and the appointment with Dr Sawh before were excellent. From Charlotte to the Ella Mae Barnes location the service was genuine and authentic with a focus on customer service and problem solving. Dr Sawh and his team are always timely but my broader experience at Spire is not always so good. Charlotte is a very good professional. As was the receptionist at the Ella Barnes location. I find the service at the Spire Hospital inconsistent. There are generally long delays at appointments and I get the feeling the service from some staff are not as authentic as mentioned above. With this broader service It fees like people are operating to a script and running through a process.

Dr Rajiv Sood

Paediatrician

Dr Rajiv Sood was amazing. I struggled to get my 5month baby eczema under control. Went to the GP many times but no improvement. After our consultation with Dr Sood he explained what eczema was and gave us a prescription and explained how to manage the eczema. After using the cream we noticed a big difference within 24 hours. Dr Sood explained how to manage the flare ups. Honestly I would recommend Dr Sood such an amazing caring doctor who truely cares for his patients. As a mother I cannot thank Dr Sood enough.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

I waited longer than usual for my appointment but Mr Sharma was very apologetic. He examined and more importantly listened to me about my concerns. The follow up letter arrived promptly so action could be taken. He gave me a referral for an appointment to have steroid injection which I obtained within 24 hrs. Sadly the referral letter had a couple of mistakes but these were rectified very quickly. Very impressed with the process and we are all individuals so mistakes can happen.

Appi Clinics Hampstead

Acupuncture, Physiotherapy, + 2 more

I have benefited enormously from my involvement with APPI Clinics lol Hampstead to minimise surgical damage over the past 2 years. 3 months ago I broke a leg and now that has become load bearing we are starting to rebuild myself once again. The treatment and encouragement I continue to receive has and is excellent and I expect my personal well being will be restored

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The consultant took the time needed to explain things to me very well and answer my questions. Very knowledgeable and helpful in general. I'd recommend her to anyone. Communal areas nice and welcoming with interesting art on the walls. Not quite as chilled as my last visit, as there were more people around, and some mildly distracting muzak in the background.

Mr Rakesh Choudhary

Orthopaedic Surgeon

Before the operation I was unable to put sock on my left foot with movements reatricted so much. Pain before hand was bad and required to take pain killers after running. This is about six weeks and now I can put my socks on. I am looking forward to running gain. For those who are thinking of having hip done - don't think twice, just get it done.

Professor Vikas Malik

ENT Surgeon

Vikas Malik is fantastic, caring and so professional. He initally put me at ease with his confidence and honesty. He also kept me well informed throughout my visits, before and after the procedure he was great, always professional and polite. I am honestly very grateful to him for his care and I couldn't have asked for a better consultant!

Dr Mo Faris

Radiologist

Dr Faris has excellent interpersonal skills . Explains clearly what will happen and when . He checks out that you understand the information he has relayed to you . He has a friendly empathic but professional style which gave me full confidence in his care, and professional knowledge, and skill when performing the procedure he undertook

One Heart Clinic City

Cardiology

Possibly the best treatment I’ve had from a health professional. Felt completely at ease and the detailed care and clear plan for treatment is excellent. The app is also the best I’ve seen in health setting. Clear and simple and everything in one place. City location is excellent and staff were caring, courteous and super efficient.

Mr Girish Girish

General Surgeon

I had an excellent experience with Dr Girish. He was clear, informative, and took the time to explain everything thoroughly. The procedure went exactly as described, which gave me great confidence throughout. I truly can’t fault the care and professionalism I received.

Mr Greg Jones

General Surgeon

Mr Greg Jones explained everything thoroughly and undertook my operation with the greatest of care and empathy. I would have no hesitation in recommending him and all his team who all provided excellent care and consideration.

Mr Vish Patel

Orthopaedic Surgeon

Mr Patel helped with some arthritis in my finger, providing both more more movement and significantly less discomfort. The treatment was thorough and well explained. Great surgery location too (in Battersea Power Station).