Find your trusted Doctor

Skylight Psychiatry

Psychiatry

The communication from Skylignt is poor. My final report stated I did not complete 2 of the questionnaires, which I did, as I saved copies of my answers in case technology failed. Nobody chased these missing questionnaires and the response time when I did contact the admin team was 15 working days each time. All of the timescales I was told from start to finish were very inaccurate. Some of these timescales are still on the website. From referral to acknowledgement I was informed 6-8 weeks and it was 9 weeks. From acknowledgement/forms to initial appointment I was informed 8-12 weeks and waited 16 weeks. From assessment to report I was told 8-10 weeks and it was 14 weeks. I have been told 9 months from October until medication titration, but I can’t trust that this timescale is accurate. The staff are very friendly and helpful and brilliant when you do have an interaction with them, but the volume of work must be beyond current capacity to provide such inaccurate information to patients who are seeking support/diagnosis for a condition that requires accuracy and creates a high level of anxiety.

Practice Plus Group Hospital, Emersons Green

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

Overall experience was poor. After initial consultation I had little or no contact with the hospital, any contact was initiated by myself. Clear lack of communication between departments. I had already paid for my procedure and waiting for a surgery slot. Surgery was scheduled for a Wednesday but received a call the Friday before basically saying if I didnt drive up that day and do a blood test, the operation couldn't go ahead. Luckily I was in a position where I could do that but imagine if I had kids, couldn't get out of work, had no car/transport. The list goes on. The actual surgery seems to have gone well. (1 week post op). But.... the whole experience was pretty poor, no, very poor. I'd have been upset if this was the NHS but this was a privately paid procedure and if it wasn't for the fact that I had already booked time off work, staff cover, kennels for my Cane Corso's (which wasn't cheap) I genuinely would have asked for my money back and gone somewhere else.

HMT Sancta Maria Hospital

General Surgery, Vascular Surgery, + 19 more

I have recently had cosmetic surgery at Sancta Maria and i genuinely would not want to go anywhere else…. I may be biased as I work at the hospital but for me regardless of who I was the staff were very professional and gave outstanding care. I always watch how every staff members provide this incredible service to other members of the public but honestly they showed me so much care and compassion throughout my surgery. The staff in all departments - especially recovery and ward as that’s where I spent my time mostly. Also Ashley in outpatients for providing me with an appointment for dressing clinic to put my mind at ease when I accidentally got my dressings wet. Honestly I would not want to have had my surgery anywhere else. Thank you all so much. I am very proud to work within such an incredible team.

Mr Faisal Hussain

Orthopaedic Surgeon

I had a rotator cuff tear repair 12 months ago. Operation was a complete success and I now have full movement in my shoulder joint. I followed Mr Hussain’s instructions to the letter and religiously did the exercises as instructed by the physiotherapist post op. It was tough at first but worth the pain and inconvenience having been restricted for several years. Mr Hussain managed my expectations, explained the options clearly and listened to my concerns. He told me it would take 12 months to be fully recovered and he was spot on! I d highly recommend him for any shoulder or knee surgery. Many thanks.

Mr Nimesh Jain

Orthopaedic Surgeon

Had shoulder surgery as a day case, all went really well. 8 weeks later I was still in considerable pain and went for follow up appointment with Mr Jain. He fully explained what had been done to my shoulder and showed me photographs taken during the operation and said that the pain I was in was to be expected bearing in mind how much work I’d had done. His words gave me more confidence to move my arm more than I had been doing and four weeks later I’ve now been signed off and have great flexibility in my arm, most importantly of all pain-free flexibility.

Centennial Medical Care

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

Unfortunately, having burnt my fingers and subsequently acquired an infection, I rang the Centre at 10.00. am and asked for an urgent appointment to see a general practitioner. The receptionist offered me two appointments, one at 11.40 am and one at 1.00 pm. I took the earlier appointment and was seen within 10 minutes by Dr Porter. She was very efficient, warm and understanding. I was prescribed medication, which was supplied by the clinic's pharmacy and back in my office by midday. Excellent service, and I thoroughly recommend Centennial

Practice Plus Group Hospital, Ilford

General Surgery, Imaging (Scans), + 2 more

Paid privately for Hip Replacement, initial appointment was disappointing with an hour wait, and a non interested surgeon. A few blips along the way, upon arrival on surgery day, they had me down for a knee replacement not hip, staff on night shift not the friendliest, and thet x rayed the incorrect hip after the surgery. Day shift were great and surgery went well. I will say I expected more for paying privately however the main thing I've had my surgery instead of the ridiculous wait time on the nhs.

Mr Miles Duncan

Oral & Maxillofacial Surgeon

The care and professionalism I received during my appointments and surgery was second to none. I had a few appointments before my Genioplasty was carried out and all my appointments were on time. I was quite nervous going into surgery but the team were great and helped to keep me calm. After the surgery my healing and care was smooth and I made a speedy recovery. I would have no hesitation recommending Mr Miles, his skill and experise are evident from the great results that were achieved.

Mr Brendan Gallagher

Obstetrician & Gynaecologist

I am writing this as an NHS patient and I can’t speak highly enough of the care, kindness and consideration that I received from the moment I arrived at the hospital. Mr Gallagher was thorough, clear in explaining the treatment options available and their potential benefits and drawbacks. He gave me time to ask questions which he answered patiently and with clarity. I feel confident that if I have any concerns or worries I will be heard and I know that I can ask advice at any point.

Mr Michael Dialynas

Vascular Surgeon

From the first consultation to the treatment, everyone was professional, kind, and attentive. During my first visit, the sonographer, D’Abate, was especially kind and reassuring. The procedure with Dr. Dialynas went smoothly, and the recovery was minimal. I really appreciated how clearly everything was explained, Dr. Dialynas’s honesty, and how comfortable the entire team made me feel throughout. I highly recommend Dr. Dialynas and his team!

Mr Jonathan Lippiatt

Obstetrician & Gynaecologist

Mr Lippiatt has looked after me for many years and has always been clear, courteous and understanding when meeting with me. He has always made me feel relaxed and at ease. This is a skill that not all consultants have!! I would like to take this opportunity to thank him for all of his support to me during this difficult journey for me. I would also like to thank his Secretary Nicola for her assistance as well.

UK Vein Clinic - Birmingham

Vascular Surgery

Not a good experience as I imagined paying privately would give. Unable to get prescription due to Dr putting my name as prescriber ? Telephone answering machine usually and although tried to sort I was left without medication . Reacted to dressings again so not feeling good at moment 😩 Please remember conversation during the procedure makes it a lot more invasive. Hoping this time I will free from pain !

Professor Faisal Ali

Dermatologist

professor Ali was without doubt extremely professional and explained the proceedures in great detail and outlined the possible outcomes in understandable terms which gave me real confidence that I was being expertly looked after. He also outlined the after care requirement and I was delighted with the results of my treatment. I would definitely recommend Prof Ali for anyone needing an expert dermatologist

Ms Alison Luther

General Surgeon

After I found a lump in my breast I was referred to Miss Luther and seen very quickly. All tests were explained clearly and results given calmly and every reassurance given. My questions and those of my family were all answered with care and clarity. Miss Luther has carried out two day surgeries now and I have felt in the best hands every step of the way. Alison and her team are excellent.

Spire Cambridge Lea Hospital

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 19 more

Have faith and go with the process : Rishi is a highly skilled and dedicated surgeon who seeks the very best of outcomes - his bed side manner is very kindly and competent. He cares. It shows. Rishi is not a person who operates and drops you after the operation - he puts in the long term engagement to ensure you have got the very best sustained outcome possible.

The Pure Practice

Physiotherapy

I have been treated by Sonja at The Pure Practice over the last 6 months having been recommended to this Practice by my rheumatology consultant. The physiotherapy treatment I have received has been second to none and has helped me tackle the symptoms of my chronic condition. I have no hesitation in recommending The Pure Practice to you.