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Nightingale Hospital

Nursing, Nutrition, + 2 more

The OCD nursing team are fantastic at what they do and the therapy team are absolutely brilliant. My 1:1 therapy was outstanding and so valuable to me during my time here. The catering team, the housekeepers, maintenance, reception.... All really friendly and professional. Two things that I want to mention that I have already fed back: 1. It was very disappointing when two team members were allocated to different wards with no transition (Greta-Mae and Carlo). I feel that when we are allowing ourselves as patients to be open and vulnerable and put our trust in people, to then be told they have moved with no transitional period is not very sensitive or fair. 2. I have also fed back about a patient that seems very unwell but does not have 1:1 supervision around the hospital. This person sometimes invades others personal space, says inappropriate and triggering things, has sometimes removed her clothing in the courtyard and I have also seen her with long sticks in her hands in the courtyard. I fed this back to the patient services manager and the board holder who agreed that this was unacceptable. I was told that until discussions have been had she should be on 1:1 care, but then the following day she was once again the courtyard thrashing round the same sticks. I think this is a safeguarding concern. Those two things aside, I have found my impatient care outstanding, I cannot fault the OCD ward team. I feel heard for the first time and have hope for my future now thanks to them. I will never forget what they have done for me.

The Medical - Keynsham

Chiropractic, Physiotherapy

After seriously injuring both ankles and a long recovery, it was a complete game changer when I started treatment with my physio Steph. She was friendly and professional and quickly put me at my ease. Steph was both flexible and methodical in her approach, measuring my progress, returning to exercises regularly, which I found helpful in maintaining my focus and my momentum. Steph was responsive and adjusted exercises where necessary but generally this was not needed as she pitched the pace and level of activity to be suitably challenging. Steph was goal orientated, encouraging and solution focused. It felt like I had a clear pathway to recovery and that Steph was really committed to my well-being and focused on helping me get the best outcomes. The centre have a range of treatments available including massage, podiatry and Pilates classes so that I could benefit from a holistic approach to my injuries. Steph has explained things well to me as we have gone along so that I have understood the rationale which I have really appreciated. Her expertise and care have been a huge positive during a difficult time. Thank you to Steph and all the team, I would highly recommend The Medical.

Dr Duncan Birth

Obstetrics & Gynaecology

Dr Duncan provides exceptional care. He made us feel so safe, reassured and happy throughout the process, from the first appointment to the birth and beyond. We are so grateful that we can say we had a magical experience due to him, completely stress-free and enjoyable. He was always available for any questions big or small and gave clear and quick replies. Dr Duncan is a lovely person who clearly loves what he does, which alongside his incredible expertise and experience, provides such comfort. His team and particularly Colette are also so wonderful and go above and beyond to help with any requests. I had a very swift and pretty much pain- free recovery from my Caesarean and the healing of my scar has far exceeded even my most optimistic expectations, which is no doubt due to the expert hands and the great care Keith took during the op. We would not hesitate to sincerely recommend to anyone and hope to go through this journey again with Keith and his team.

St Joseph’s Hospital

Audiology, Cardiology, + 22 more

I had a meniscal tear repair on 20th January. I am really disappointed and dismayed with the conflicting advice I was given regarding physiotherapy. An hour prior to surgery, Brad the physio told me I would be fully weight bearing after the operation. After the surgery a different physio told me I could not weight bear for three weeks and had me up and about practising walking on crutches. She also put a leg brace on my leg which was locked. I wasn't told to unlock it. Therefore for 2 weeks post surgery I wasn't weight bearing and movement in my knee was restricted totally. Today I had my stitches out and my first physio session. Physio told me I should have been 50% weight bearing straight away and that my leg brace should have been unlocked to allow some movement. So three conflicting pieces of advice. I am really unhappy.

Dr Mokhtar Ibrahim

Cardiologist

Saw Dr Ibrahim in his private clinic in Nottingham. We discussed what had happened since he took me of the NHS waiting list for a pacemaker in October 2024. I had been free of any AF episodes for 15 months. Since the end of December 2025, I have had 2 short episodes of AF. He then explained that unless the episodes continued and affected my way of life, then there was no need for a pacemaker. He explained in detail the procedure for fitting a pacemaker. He reassured me that as long as I kept taking Apaxiban, then I was perfecting safe, even though my heartbeat ranged from 45 to 110. His professional and understanding approach, left me feeling that he had listened to me and that I felt much more confident in going forward, knowing that a pacemaker could be fitted when it was necessary.

Mr Amit Shah

Orthopaedic Surgeon

Mr Shah recently performed a total hip replacement on my husband at The Spire hospital. At our first meeting Mr Shah was very clear & detailed about what treatment was needed. This gave us complete confidence in his ability to provide the best possible outcome for the surgery. On the day of the surgery Mr Shah meticulously explained what would happen. He also took time to ring me immediately after the operation which was a very reassuring, and kind of him. Recovery from the operation was completely as planned and the result is a pain free full functioning new hip joint. The care at The Spire was outstanding both the inpatient and outpatient experiences. We highly recommend and praise Mr Shah and his team at the Spire for both, their care and expertise. Sincere thanks to them both.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

I was scheduled day surgery on a Sunday and was told to report at Margate Hospital, St Peter’s Rd entrance. Being a Sunday, there was no one at Reception and although a sign said to go to another Reception, it was the wrong one. We asked someone who worked at the hospital and they did not know. Finally we found someone who did know and she directed us to the correct location. The appointment was for 12:30 (no food or drink prior) and the surgery didn’t actually take place until after 3pm. My opinion: 1. Not impressed with the directions and the scheduling; and 2. The surgeon and nurses were all absolutely wonderful, very efficient and professional, and made me feel confident that I was in good hands.

Dr. Lewis Raiman

Sport & Exercise Medicine Doctor

Dr Lewis Raiman helped identify the cause of my sacroiliac joint issue and explained it clearly. He carried out a thorough assessment, asked the right questions, and took my training background into account before laying out a clear and practical treatment plan. I left the appointments knowing exactly what the problem was, why it had happened, and what I needed to do next, which gave me real confidence in the process. I would strongly recommend Dr Lewis Raiman to anyone dealing with ongoing or complex joint or musculoskeletal problems and looking for a clear, professional, and straightforward approach to diagnosis and treatment.

Mr Jonathan Bhargava

Ophthalmologist

I was warmly greeted by Mr Bhargava just 5min after the scheduled appointment time, which is excellent. The consultation was thorough and very professional, Mr Bhargava has a very good manner and following questioning and examination explained all the parameters relevant to my condition. Mr Bhargava then went on to detail treatment and advice in a concise but detailed way covering all aspects very well. I left feeling that the visit was well worthwhile and that I had been treated well in all aspects of the consolation. I would have no hesitation in recommending Mr Bhargava to friends and colleagues.

Mr Faisal Hussain

Orthopaedic Surgeon

I had a rotator cuff tear repair 12 months ago. Operation was a complete success and I now have full movement in my shoulder joint. I followed Mr Hussain’s instructions to the letter and religiously did the exercises as instructed by the physiotherapist post op. It was tough at first but worth the pain and inconvenience having been restricted for several years. Mr Hussain managed my expectations, explained the options clearly and listened to my concerns. He told me it would take 12 months to be fully recovered and he was spot on! I d highly recommend him for any shoulder or knee surgery. Many thanks.

Spire Manchester Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 11 more

Spire Manchester Hospital is exceptional in every sense. The nursing staff who cared for our son were outstanding and made the entire experience feel calm and reassuring rather than clinical. In particular, Sarah was wonderful — attentive, warm, and highly professional, creating an environment that didn’t feel like a hospital at all. The standard of care throughout was exemplary, and this was without question the least stressful surgery experience we have had. We are extremely grateful to the nursing team.

Mr Daniel Dowen

Orthopaedic Surgeon

My visit to Mr Dowen this morning was very informative and comfortable. Mr Dowen explained everything about the knee surgery and even took time to talk me through the X Ray. Mr Dowen replaced my right knee and the recovery and aftercare were excellent ! I chose to return to Mr Dowen as I know that I’m in very safe and capable hands with him. My left knee is now due for replacement surgery and I would not want any other consultant, as I feel very safe and secure with Mr Dowens expertise.

Dr Bindu Nair Radha

Paediatrician

I had a wonderful experience with our neonatal pediatrician appointment. The Dr Radha were kind, patient, and very supportive, which made a stressful time feel much easier. The doctor took the time to explain everything clearly, answered all our questions, and treated our baby with great care and professionalism. I felt listened to and reassured. I am very grateful for the excellent care and would highly recommend these neonatal services .

Mr Chatenya Chauhan

Orthopaedic Surgeon

Hand no 2 and well , the man is a machine. It was a lot tougher when operating but ,10 weeks on and the left is bk to round 75% . I can’t fault mr chauhan. First class. Not only this man but all of the staff encountered on both occasions. Mr chauhan and his team has given me my hands back! Forever grateful and thankful to have such an incredible team and just such lovely people at this hospital. Thankyou !

Fitzrovia Suite

Obstetrics & Gynaecology

We couldn't have asked for a better team to take care of us during the few days we spent at Fitzrovia suite. Consultants, nurses, midwives, anaesthetic, theatre teams were very kind, understanding and caring with us. We felt so contained, supported and cared for. In the first days leading to birth and the few days after birth, we got to feel safe in a bubble or care thanks to all of you.

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

Excellent service from my first appointment to my surgery date and aftercare. Wait times from my initial consultation to operation date was not too long at all. Mr Nikhil Nanavati remained professional and efficient at all times. Always happy to discuss any concerns. I would definitely recommend his expertise to anyone who made need foot surgery. Thank you so much once again.