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Skylight Psychiatry

Skylight Psychiatry

Grove House, Lutyens Close, Lychpit, Basingstoke, United Kingdom, RG24 8AG

Verified profile

Verified profile

Patient Trust Score

4.81

50 patient reviews
4.76
Overall Experience
4.80
Cleanliness
4.88
Friendliness
4.78
Wait time

87 recommendations for:

Autism(41)
Autism Spectrum Disorders(28)
Attention Deficit Hyperactivity Disorder (ADHD)(10)
Other(8)

Recent patient review

09 May 2024

My experience was very friendly with easy communication.

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About

About Skylight Psychiatry

Skylight Psychiatry is a remote CQC-regulated specialist multidisciplinary service for adults. Their mission is to provide support, understanding, and a pathway to a brighter future for individuals with neurodevelopmental disorders, including autism, ADHD, learning disabilities, and Down Syndrome, as well as those seeking assessment and support without a formal diagnosis.

Founded by two passionate professionals who shared a common vision, Skylight Psychiatry emerged from their recognition of the pressing need for improved access to timely assessments and treatment for the neurodiverse population. Informed by their own professional and personal experiences, they identified the challenges faced by individuals awaiting support within the stretched NHS services, especially during the global pandemic.

In addition to their commitment to providing comprehensive care, the team at Skylight Psychiatry are dedicated to environmental responsibility. They are actively working to reduce their carbon footprint, with a goal of becoming entirely paperless and carbon-neutral in the near future.

Skylight Psychiatry also takes an active role in advocating for awareness of neurodevelopmental disorders. They offer training programs designed for employers, caregivers, family members, healthcare professionals, and the general public. By fostering understanding and breaking down stigmas, Skylight Psychiatry seeks to ensure that individuals with neurodevelopmental disorders are treated fairly and receive the reasonable adjustments they deserve, in accordance with the Equality Act of 2010.


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Autism (47%)
  • Autism Spectrum Disorders (32%)
  • Attention Deficit Hyperactivity Disorder (ADHD) (11%)
  • Autism Assessment (3%)
  • Counselling (2%)
  • Others (3%)

Specialties
  • Psychiatry
Subspecialties
  • Child & Adolescent Psychiatry
  • Forensic Psychiatry
  • General Adult Psychiatry
  • Old Age Psychiatry
  • Psychiatry of Learning Disability

All conditions and treatments
  • Autism
  • Autism Spectrum Disorders
  • Attention Deficit Hyperactivity Disorder (ADHD)
  • Mental Health Condition
  • Forensic Learning Disability
  • Low Mood
  • Mood Disorders
  • Occupational Burnout
  • Old Age
  • Stress
  • Counselling
  • Video Consultation
  • Cognitive Behavioural Therapy (CBT)
  • Eye Movement Desensitisation Reprocessing (EMDR)

insurers
  • WPA
  • Cigna
  • Aviva Health
  • Vitality Health

Opening hours

Monday

09:00 - 20:00

Tuesday

09:00 - 20:00

Wednesday

09:00 - 20:00

Thursday

09:00 - 20:00

Friday

09:00 - 20:00

Saturday

09:00 - 20:00

Sunday

09:00 - 20:00

Reviews

All reviews(50)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Autism (41)
Autism Spectrum Disorders (28)
Attention Deficit Hyperactivity Disorder (ADHD) (10)
Autism Assessment (3)
Counselling (2)

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*Star rating based on patient reviews

50 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My experience was very friendly with easy communication.

09 May 2024verified patient
Patient seen for:
Autism Spectrum Disorders
Autism

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I found the whole process really easy to understand and follow. Especially the prediagnostic web page. All the instructions were really clear ajd laid out in a logical way. All my communications with admin staff were great. They were very straight forward and explained things clearly and confirmed with me what was happening, so i always felt secure knowing what to expect. The wait times given to me at every stage we're very accurate, and I appreciate this. The staff who conducted my assessments were both pleasant and professional. They made sure I understood how to provide more information if I wanted to, and it made me feel like I had agency in the assessment process. I found the information I received for my diagnostic report very clearly explained as well Overall, I have had a great experience and wish to give my thanks to everyone who was involved in the process for their kindness and professionalism.

09 May 2024verified patient
Patient seen for:
Autism Spectrum Disorders
Autism

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Everyone was really lovely and I didn’t have to wait long

09 May 2024verified patient
Patient seen for:
Counselling
Autism
Autism Spectrum Disorders

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Faultless. Friendly, welcoming, questions answered with compassion, speedily and clearly. I never felt lost. My anxieties were calmed. Not a bad word.

09 May 2024verified patient
Patient seen for:
Attention Deficit Hyperactivity Disorder (ADHD)
Autism Spectrum Disorders
Autism

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very quick process, and when I did feel things were going slowly or I was worried, things got sorted out via email very quickly. Only downside was no signage in the Basingstoke treatment rooms that I was in the right place, that was a bit distressing but I discussed it with my assessor. 10/10 experience, will recommend

09 May 2024verified patient
Patient seen for:
Autism
Autism Spectrum Disorders

4

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
2.00
Wait time

My experience with skylight has been alright, confusing at times about what to do, theres been a lot of questions which muddled my brain but other than that, it was okay

02 May 2024verified patient
Patient seen for:
Autism Spectrum Disorders
Autism

Reply from Skylight Psychiatry

Thank you for sharing feedback. I am sorry to hear that you found the process difficult at times, but well done for getting through it. Please do not hesitate to contact us if you would like to arrange a post-diagnostic appointment with one of our clinicians. Hannah, Service Manager

09 May 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Every practitioner made me feel at ease and explained everything clearly

29 Apr 2024verified patient
Patient seen for:
Autism Spectrum Disorders
Autism

Reply from Skylight Psychiatry

Thank you for taking the time to provide feedback. It is great to read that you had a good experience and felt supported by our staff. Hannah, Service Manager

09 May 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Skylight made my autism assessment so easy And they were so reassuring

27 Apr 2024verified patient
Patient seen for:
Autism Spectrum Disorders
Autism

Reply from Skylight Psychiatry

Thank you for sharing this positive feedback. It is great to hear that you had a good experience with Skylight Psychiatry. Hannah, Service Manager

09 May 2024

4.5

4.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Generally, good. More than good. On receipt of my report, I felt it could have been clearer. I still don’t fully understand if I’ve been given a diagnosis, or if it’s just a report sharing opinions of how I align with somebody who is autistic. That’s a bit confusing for me and doesn’t provide enough of a categoric answer to the question; am I autistic? Which is what I was looking for. After support has been non-existent, and I find that pretty frustrating.

23 Apr 2024verified patient
Patient seen for:
Autism Assessment
Autism Spectrum Disorders
Autism

Reply from Skylight Psychiatry

Thank you for taking the time to share feedback. Please get in touch with us at help@skylightpsychiatry to organise a post-diagnostic appointment. We would be happy to go through your report with you and answer any questions so you can have the clarity you need. Hannah, Service Manager

09 May 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Great service and was super quick.

23 Apr 2024verified patient
Patient seen for:
Autism Assessment

Reply from Skylight Psychiatry

Thank you for taking the time to share your feedback. It's great to read that your experience with our service was a positive one. Hannah, Service Manager

29 Apr 2024
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FAQ

What are Skylight Psychiatry's reviews like?

Skylight Psychiatry's overall patient rating is 4.81 out of 5 stars on Doctify.

This is based on 50 reviews

When is Skylight Psychiatry open?

Skylight Psychiatry is open Monday (09:00 - 20:00), Tuesday (09:00 - 20:00), Wednesday (09:00 - 20:00), Thursday (09:00 - 20:00), Friday (09:00 - 20:00), Saturday (09:00 - 20:00), Sunday (09:00 - 20:00)

What is the phone number for Skylight Psychiatry?

+443335771996

Does Skylight Psychiatry accept new patients?

Skylight Psychiatry generally accepts new patients.

Get in touch with this practice to enquire as a new patient