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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I attended for spinal MRI. Unfortunately the technician was running late for which I was happy to wait but because of timing his communication to me was very poor. I was shown a room to change and left there without any guidance, I was then taken to the MRI machine and not spoken to really to ask if I was okay or to provide any reassurance. I don’t like MRI scans because can feel anxious within the machine. All it takes is a little bit of reassurance and acknowledgement for which I had none. Throughout the test the technician did not speak to me at all to ask if I was okay. I am not sure if this is normal but I found during the MRI it became quite hot which I have not experienced before. When the test was over he hurried me away from the machine without acknowledging my back could be hurting when getting up, which it was a little. He didn’t show me to the door so I had to ask if I was allowed to go and then left the room to change and go home. My review would be it is the smallest common curtesies that makes all the difference to a patient and this time I did not experience this at all. So much so I won’t be choosing to go to this venue for another investigation

Dr Arghya Sarkhel

Psychiatrist

I have been a patient since 2022 and always receive the best care from Dr. Sarkeel and the team at Living Mind. I have been diagnosed with resistant depression disorder and generalised anxiety disorder and had a recent dip on my mental health and requested urgent treatment. Dr. Sarkeel immediately moved my appointment to accommodate my needs to ensure that I had the appropriate care. Not only by being caring and treatment me with the upmost respect, but also by being one of my biggest cheerleaders and celebrating every milestone that achieve. This makes a huge difference finding the right level of support. You need to feel in a safe environment where you can open up as well as feel empowered - that's what you will find at Living Mind. The right balance so you can recover, build your resilience and if something goes wrong you have the right non judgmental environment to keep going, as this a normal part of the journey. Thanks Dr. Sarkeel and the team at Living Mind!

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I was at St Josephs for a repair to the rotator cuff of my right shoulder. Admission was at 11:00 hrs and I was shown to a private room with ensuite bathroom, bed, easy chair and TV with Internet and Sky access. A nurse took a set of observations and both the surgeon and anaesthetist came in to discuss my surgery and confirm my consent. At 12:00 I walked in gown and slippers to the operating theatre and once on the operating table I was connected to various monitors. A pre med drug was injected via a canula on the back of my right hand. At 13:00hrs I woke up in the recovery room with the operation complete. After a short while my bed was wheeled back to my room. Further sets of observations were taken and later I was given my choice of post op snack and coffee. A physio came to see me and gave me a sheet of recommended exercises. At 19:00 my daughter arrived to take me home. I was happy with all aspects of the day.

Dr Dora Amran

Respiratory Doctor

I’d been struggling with a steadily worsening chest problem ever since a severe bout of Covid in 2020. Each year it became harder to manage. By this year, most mornings took me 30–90 minutes just to feel well enough to leave the house, and I was still coughing throughout the day. I saw countless doctors and even ended up in A&E several times, but nothing truly helped. Finally, I decided to go private and booked an appointment with Dr. Amran — and I am so grateful I did. Within minutes of explaining my history, she understood exactly what was going on and knew precisely what treatment I needed. Thanks to her, my chest now feels the way it did back in 2019. She is an exceptional doctor: knowledgeable, compassionate, patient, and genuinely invested in the people she treats. I can’t recommend her highly enough to anyone dealing with chest or respiratory issues.

Moorfields Private Eye Hospital

Ophthalmology

My original appointment was with Mr Kamran Saha, as it was thought that I had a which Mr Saha confirmed it was not but rather a cyst. As this was not his expertise, he referred me to Miss Swan Kang who confirmed it was a cyst and arranged an excision. During the procedure Miss Kang noticed a second cyst next to the big one which she also removed and sent both off for biopsies. Amazingly 6 days later there are no visible signs of any incisions apart from some slight redness in the area. I am super happy with the results and grateful to Mr Saha for referring me to Miss Kang. I was also very impressed by Robyn for taking care of all the underlying preparations for both consultations and the minor op which took less than 2 days to complete!!! Kudos to Robyn for managing everything so swiftly and efficiently.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

I was in private unit ,I had an apointment with Mr. al Midani. For the subjects kidney , hernia, obesity. I turst Mr. Al Midani. He is a perfect doctor. 👏👏🧿🧿⭐⭐. He thinks with the patient, on the side of the patient. He explains everything briefly. We had the obesity subject in the last 6-8 months. ,it goes very well. I got 18-20 kg lighter. And in a few months Most probably I will have the surgery for my hernia occured after the kidney transplantation/mediterranian univ. Mr. Al Midani will do the hernia operation here in Royal Free. Because he has the experience on both hernia and kidney transplantation. Thanks to him for all his efforts.. And congrats 👏🧿⭐

Dr Ozan Hanci

Paediatrician

Our experience with Dr Hanci was really positive. We felt, both my husband and I, that he tailored the consultations to both us as parents, but also communicated with our daughter brilliantly, putting her at ease, and ensured she was involved with the process on her terms. Dr Hanci was professional, thorough, empathetic and patient. The nurses were also very caring and diligent with their manner. My only slight feedback would be that there was a bit of confusion by the reception team/s, who advised us that Dr Hanci wasn't working on the day of our appointment, but other than that, a positive experience, given it is/can be a concerning time for families.

Mr Azi Samsudin

Urologist

Mr Samsudin is a fantastic Urologist and I can whole heartedly recommend him after my very positive experience with him. He is a really kind, empathic man and a true professional; not once did I feel rushed and he understood exactly what I was going through and how to help. I had a suspected kidney stone after suffering intense pain in my back, and Mr Samsudin was able to diagnose this correctly within minutes of meeting me. He helped me to easily understand my options for treatment and after initially trying medication I then opted for a surgical procedure. The surgery was a 100% success and the whole process top class.

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

Couldn't fault any of the staff here, all very welcoming, comforting and professional, made me feel at ease at all times and nothing was too much trouble. I ended up with a few complications from my surgery due to my body not at all accepting the procedure and amount that had been done but the staff and my consultant Mr Harley were on top of it literally immediately. Due to not being a straight forward healer they insisted an open door policy at any time day or night if any concerns. The hospital is very very clean and all policies and procedures are followed to the tee. Honestly a brilliant experience all due to them!

Professor Richard Field

Orthopaedic Surgeon

It’s always good to talk to Professor Field. He explained the process of fitting my hip replacement clearly and I saw an X-ray of my hip with the implant in place. He explained that new bone would grow round the ball. I have had no problems at all with my new hip replacement. Professor Field was happy with my movement in the joint and my walking. I am happy too. He is always happy to answer questions and it’s a pleasure to see him. I am going for a final check in 6 months. Already my hip feels very good and I am walking well. This is marvellous after a year of pain, frustration and depression.

Ezra Health

General Practice (GP), General Practice (GP) (Video Consultation), + 4 more

I was anxious about my first visit following some negative experiences with nhs gp appointments. But on meeting Dr Shori I was instantly very comfortable and felt heard. I had relevant tests quickly and efficiently. I did not feel rushed or dismissed at any point and came away feeling relieved that I had some answers to symptoms I had been struggling with for a long time. The practice was lovely, clean and overall a nice atmosphere. I wouldn’t hesitate to book again for a concern I was struggling with and would recommend anyone to do the same if they were in a position to do so.

Mr Greville Farrar

Orthopaedic Surgeon

At 50 years old I wondered whether the operation was worth while and considered whether to go through with the process. However, after meeting Mr Farrar and getting a clear understanding of the procedure and the recovery period I decided to go ahead. The procedure took place in June and I was back cycling and exercising in September. The first 6 weeks of recovery are a bit tedious, and this was clearly explained to me. Would I go through with it again? Yes, however really do hope that I don`t need to!! Thanks you very much to Mr Farrar and the team - Outstanding Job!!

The iGP - Private Doctors - Cardiff Gate

Acupuncture, Allergy Medicine, + 21 more

I was delighted by Cardiff Gate. I had a PSA blood panel. I would be HUGELY delighted if you would consider the following: Blood tests at Sancta in Swansea could gather blood work across greater Swansea Bay. As a suggestion to you, please consider offering that on ONE of your 2 visits per week to Sancta. say, offer morning bloods? Then charge clients a small extra fee to cover a courier to run them all back to Cardiff at midday. You don't really offer such a Bloods service ain Swansea at the moment and it would cover its costs and bring in regular business.

Professor Simon Redwood

Cardiologist

1. The Professor was welcoming, gracious and completely professional in every respect. 2. He gave me clear, illustrated , detailed explanation & description of my heart issue and possible timing, options, risks & benefits of treatment for my condition, + what to look out for & do in between. 3. I am particularly grateful for his concern and solution to a related aspect of my medical case and life situation. 4. I left, knowing that I was n good hands…. …… Thank you, Professor !

Mr Toufan Bahrami

Cardiothoracic Surgeon

“I was blessed to be treated by a surgeon whose humanity matches his exceptional skill. He wasn’t just a doctor operating on my heart—he was a caring, patient, and deeply compassionate human being who made me feel safe in the most difficult moments of my life. His calm presence, his honesty, and the confidence in his hands gave me strength when I needed it most. Behind the precision of his work is a heart that truly cares. I will always be grateful for the way he treated me—not only as a patient, but as a person.”

New Forest Psychiatry

Psychiatry

I was made to feel comfortable right from the start. To my surprise, there wasn’t even a hint of awkwardness. The level of questioning was perfectly balanced - just enough to gather insight without overwhelming me. I often get tearful when explaining myself, but that feeling was almost instantly eased the few times it began to surface. I felt understood, and that made all the difference. Thank you for starting the journey of unravelling this for me. I feel a huge sense of relief.