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Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 31 more

We went today for our gender scan. The waiting room was lovely and was nice to have a drink and biscuit whilst waiting. We were early and went in not long after our appointment time. Once in the scan the two ladies were lovely and so friendly. Our baby was being difficult and didn’t want us to see what gender they were. They checked everything else for us and did all the measurements and checks which we were grateful for. The ladies did everything they could to not have our journey wasted. I first was sent for a wee, then a walk and a hot drink. Baby was still sitting cross legged whilst cuddling the cord so told us to go shopping and then come back. Once arriving back the lady told us to sit and wait and she’ll come get us once she could. Wasn’t waiting long and went back in. Finally was able to see our babies gender. The Ladies loved seeing our baby, laughed with us about their movements as they were active and couldn’t reassure us more that our baby was happy and healthy. Thank you so much for a wonderful experience. We didn’t have the best first experience with NHS but this had made up for it. Will forever recommend this place to friends and family.

Mr John Ferris

Ophthalmologist

The thought of Cataract Surgery was for me a daunting prospect…so I undertook some research and this led me to John’s website which I found informative and reassuring. I was surprised to learn of the range of interocular lenses available which gave me cause to consider the outcome I wanted - in my case to be glasses free. I settled on the Rayner RayOne Galaxy IOL and confirmed this choice during my pre-op examination with John. The surgery (bilateral) was pain free with both eyes completed within an hour. The result was spectacular! … excellent close up vision for reading and distance vision significantly better than 20/20. All in all an extremely successful procedure with precisely the outcome I had sought. I have no hesitation in recommending John and the excellent team at Tetbury Hospital.

Marris Medical

Pain Management, Breast Surgery, + 5 more

Marris Medical were great from start to end. Booking the appointment was easy, with friendly staff. On the day of the appointment I was taken in earlier, the MRI procedure was explained and completed with ease. I was told I would get my report in 24-48 hours (over the festive period) however received it the same day in the afternoon. I would highly recommend them. I would definitely use them again if needed.

Mr Amit Patel

Ophthalmologist

Mr Amit Patel has a very calming effect on his patients and clearly explained the whole process of my pending operation and my part in the post operation treatment. Further, I am pleased to be given the chance to write and report just how successful it was and that I am more than happy with the results. A huge thank you to Mr Patel, all his medical team and his very helpful Administrator.

Dr Jayshri Shah

Gastroenterologist

My consultant and treatment was excellent although getting output through to the correct department was time consuming. Also the support nurses struggled to take blood and was only successful on the fourth nurse’s attempt after a wait of over three hours. The Dr explained everything very carefully and was excellent during my follow up appointment.

Mr Vish Patel

Orthopaedic Surgeon

I have been seeing Mr Patel over the past year for issues related to my shoulder AC joint, I have found his advice helpful and had visited physio for several months before it was decided an operation was required Mr Patel carried out the operation and has seen me 2 times since, this visit today was final sign off as the issue is now resolved.

Professor Bruce Kidd

Rheumatologist

Professor Kidd is an excellent doctor who explained my condition and why it’s happening with clarity and patience, making sure I fully understood each step of the diagnosis and treatment plan. He took the time to answer all my questions, listened carefully to my concerns and made me feel reassured and confident in the care I was receiving.

Allergy Centre of Excellence

Allergy Medicine, Diagnostics & Testing, + 2 more

Wonderful experience at ACE, where my son has been attending OIT appointments. The centre is welcoming and full of books and toys to keep us entertained through the appointment. The staff are knowledgeable and kind, we feel very lucky to benefit from their experience. Most importantly, the treatment seems to be working!

Dr. Majeed Jawad

Paediatrician

Probably one of if not the best private consultant we've ever visited. Really great with my son and extremely thorough, no stone left unturned and filled us with confidence by explaining in detail exactly what he was checking for and justifications for his outcomes. Really great service and care.

Dr. Sudhakar George

Cardiologist

Today was a routine visit. What I like about Dr. George is his manner, always time to answer questions. If I don't understand anything, he brakes it down, and at times has drawn a diagram to explain. I always leave knowing where I am. Lovely gentleman, very polite and professional. 5*

I was able to get a same day appointment for a bladder and kidney scan. When I arrived I had a helpful and friendly reception. My scan was completed in a relaxed and informative style. I was also give feedback there and then. I can't fault the whole process from start to finish.

Mr Tarek ElGamal

Orthopaedic Surgeon

I was made to feel understood & reassured at every step of the way. No question or worry was too small for Mr ElGamal and his team. Both pre & post surgery the care has been excellent. I’m so pleased at the speed of my recovery with thanks to the excellent surgery & post op support.

Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Haematology, Cardiology, + 9 more

All the staff were so kind, attentive and efficient even though I was a last-minute admission the day before Christmas Eve. The standard of care was excellent - before, during and after my procedure. Everything was thoroughly explained and I felt very safe throughout.

Ellern Mede Ridgeway | Eating Disorder Hospital for Children

Dietitian, Psychotherapy

EM has delivered professionalism and compassion in equal measure. All staff have been supportive and positive throughout, and have communicated clearly on all topics. Our family has benefited enormously from the services provided by EM and we are deeply grateful.

Nuffield Health Derby Hospital

General Surgery, Oncology

My surgery was carried out sympathetically and I was reassured throughout. I have been delighted with the success of the procedure and my eyesight has been improved beyond what it was. I would like to thank the whole team and in particular Mr Anandan