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Essex Private Doctors

General Practice (GP)

All visits are fabulous, as are your front of house and all of your lovely medical professionals - there's only a couple of things I think I should mention (spirit of honesty), a few times I had tea made for me whilst I was waiting and 2/3 times the mugs weren't clean (lipstick / lip gloss marks). It's a small thing, but when you look forward to a cuppa, and someone has gone to the trouble of making it for you, you feel a bit bad to then leave it untouched. The other piece of feedback I'll try to articulate as best I can. The service / treatment I have received has been beyond excellent - truly exceeded my expectations (thank you), but there was one weird thing . . . . when you buy a 'programme' you expect it to have a beginning, a middle and an end and yet when I went to book my follow-up with Dr. Alice, I was asked to pay the £265.00 for that appointment. To be clear, this feedback isn't in relation to the money - it's not about that, it's more to do with having an excellent experience as a customer and then feeling like 'Oh, I guess the end bit of this programme isn't included'. I would rather have had that cost built-in at the beginning (which I wouldn't have batted an eye at) than have my experience with you contain even a speck of 'what?". It's the only place where my experience of the programme dipped a little and didn't match expectations. It's a bit like writing a sentence and forgetting the full stop. Outside of this, my experience has truly been exceptional, so I wonder why, after all the work that goes into the level of service you do provide, this cost isn't just built in - again, if there was £300 added to the overall cost of the programme upfront to cover this I wouldn't have noticed / thought about it at all. Hopefully you don't mind me sharing.

OCL Vision Elstree

Cosmetic (Aesthetic) Medicine, Ophthalmology

LASIK at OCL Vision by Ms Masara Laginaf. What an amazing, life-changing experience! I cannot speak highly enough of Masara and her incredible OCL team. There are simply no words to express how grateful I am, but here we go, I’m going to try. From the very first appointment to the moment I opened my eyes after surgery, I felt completely cared for, reassured and in the safest of hands. From the moment I met Masara during the initial consultation, I felt a genuine level of care and a warm kindness that reassured me I was being looked after by one of the leading ophthalmic surgeons in the world. Masara is truly that and more. What touched me the most was that I never felt like I was simply another patient. I felt cared for as a person. Her warmth, compassion and professionalism were exceptional. Masara made me feel like I truly mattered to her, and that is a kindness I will carry with me long after the gift she has given me of being able to see clearly. During the actual procedure, I clearly remember Masara’s voice, which was like that of a calming angel. She didn’t need to say much; somehow, she just knew exactly when to speak and what to say. There was something so gentle and reassuring about the way she spoke to me, and her words came at just the right moments, quietly soothing me through the procedure and making me feel completely at ease. It takes a very special person to make someone feel so calm and safe during a procedure, and Masara has that gift. I am deeply grateful to her and the team at OCL Vision for looking after me so wonderfully. Thank you, Masara, from the bottom of my heart. I will never forget you!

Starlight Paediatrics

Paediatrics

From the very first call to Rubina, the secretary, to book our initial appointment and make sure we received the first appointment available through cancellations, right through to our consultations with Dr Meso, everyone was incredibly helpful, kind and understanding. Rika, in the Starlight team was reassuring with our 7 year old daughter, who was very anxious about having her blood tests taken and helped to put her at ease. She was also equally helpful when I contacted her in between our initial appointment and follow up. Dr Meso was absolutely wonderful. Her calm, kind, patient and understanding bedside manner made such a difference, particularly as my daughter was very anxious and I was an anxious mother myself. She took the time to answer every question we had and carried out a thorough clinical assessment while maintaining a high level of professionalism and keeping our daughter calm and comfortable throughout. Our appointments took longer than usual because we had numerous questions, but Dr Meso was more than happy to take the time to answer every one of them thoroughly. The same applied to our follow-up appointment, where she once again patiently addressed all of our questions and concerns until both my husband and I were completely satisfied. We felt listened to, supported and genuinely cared for throughout the whole process. Dr Meso’s reassurance really helped to put my anxiety at ease. I would absolutely recommend Dr Meso and her team and would not hesitate to see her again.

VISIO Health

Ophthalmology

I recently underwent cataract surgery on both eyes at Visio Health under the care of Miss Sandhu, and I cannot speak highly enough of the experience. From the initial consultation through to the operations and follow-up care, I found the whole team to be professional, efficient and genuinely caring. Everything was clearly explained, which made what can naturally be quite an anxious experience feel very straightforward and reassuring. Both procedures were handled extremely well, and I particularly appreciated the quality of the aftercare. When I experienced some inflammation following one of the operations, I was assessed promptly, the issue was clearly explained and the appropriate treatment was put in place. That level of accessibility and follow-up care is extremely important and was very reassuring. Most importantly, I am delighted with the outcome of the surgery and the improvement in my vision. My sincere thanks to Miss Sandhu and everyone at Visio Health for looking after me so well. Based on my experience, I would have no hesitation whatsoever in recommending them to anyone considering cataract surgery.

96 Harley Street

Psychology

The support team at the clinic are exceptional and deserve recognition for the important role they play in the overall standard of care. They are consistently helpful, responsive and compassionate, and nothing ever feels like too much trouble. Whether it is arranging appointments, helping with prescriptions, responding to questions or resolving the inevitable administrative issues that can arise, they always do their best to find a solution and regularly go above and beyond. What is particularly noticeable is how efficiently everything is managed behind the scenes. That operational support makes a real difference to the patient experience and enables the clinicians to focus on delivering the highest possible standard of care. Just as importantly, everything is handled with kindness and a genuinely human touch. When dealing with mental health, that sensitivity and understanding really matter. A fantastic team who make you feel supported throughout, and a hugely important part of the excellent care the clinic provides. I’m incredibly grateful for everything they do.

Elite Musculoskeletal Concierge

Orthopaedic Surgery

I can't recommend Annie highly enough. I've been seeing her for over a year — initially following surgery, and subsequently for various other aches and pains — and she has been fantastic throughout, making me feel completely supported at every stage. She's extremely knowledgeable, kind, and genuinely listens. There's no unnecessary fuss: she gets straight to the point, explains everything clearly, and gives really practical advice. She manages expectations well and always provides clear instructions and a follow-up plan that’s easily accessible online. Annie is highly experienced, and I have complete confidence in her — I happily recommend her to anyone I know who's struggling with an injury or physical issue. My son is also now being treated at the practice and has been very happy with his experience too. They're a brilliant team, and we're extremely lucky to have them nearby.

Mr Tommy Chan

Podiatrist

I was provided with a very comprehensive explanation of all procedures/ alternatives/ possible consequences and was fully involved with the decision making process. Throughout the procedure I was kept informed of progress and my questions were answered appropriately. I was made to feel comfortable and respected in every sense, not only by Mr Chan but his entire team. Everyone was extremely professional but equally friendly and engaging which helps enormously in potentially stressful situations.

Mr Richard Wilson

General Surgeon

This was a follow up visit to discuss possible further treatment after a very successful operation by Mr Wilson in February. Here again, the quality of service provided by Mr Wilson was exceptional. He explained the options for further treatment in detail, and fully understood my concerns about making the right decision. After careful consideration we agreed a way forward that left me feeling totally reassured and that support is available should I need it in future.

UKSKIN London

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 5 more

First class experience from start to finish.A warm welcome that immediately put me at ease.My surgeon fully explained the process and ensured that I knew what was happening at each stage of the procedure.The local anaesthetic was carefully administered and ensured that the procedure was pain free.I was given detailed post op information which ensured that my recovery was problem free.Due to my surgeons exceptional skill level there is no visible scarring.

The Portland Hospital Outpatients, Hale

Obstetrics & Gynaecology, Paediatrics

We had an excellent experience with the whole team at the HCA practise in Hale. From the reception team to the sonographers and midwives, everyone was incredibly welcoming, professional and caring throughout my pregnancy. Appointments were always handled efficiently, and I was made to feel comfortable and well looked after at every visit. The standard of care from the entire team was exceptional and made the whole experience such a positive one.

Mr Robert Graham Anderson

General Surgeon

I found Mr Anderson to be very personable, and engaging . Softly spoken and treated me with respect and kindness. I asked a lot of questions which he listened to and gave me explanations which put my mind at rest. I was more than confident to put myself in his hands for my laparoscopic surgery which has been highly successful, pain free and my recovery was seamless. I have no hesitation in recommending him.

Mr Asmat Din

Plastic Surgeon

Mr Din was superb! Upon our first meeting he took tremendous care of my mother's injury and was sensitive to her particular needs. His bedside manner was wonderful... and he was super responsive in the following weeks whenever the nursing staff (and medical team) had questions which I fielded to him over emails (including when he was on holiday). It seemed like nothing was too much trouble!

Dr Jummy Awoseyila

Paediatrician

Dr Awoseyila is absolutely AMAZING with my daughter Amelia asking her about all aspects of her life. New secondary school, the music concerts she loves, theme parks, swimming and cycling. There is never any judgement just encouragement and Amelia always leaves feeling really positive and raring to keep going. I as a Mum can’t thank her enough x

Mr Kostas Tsitskaris

Orthopaedic Surgeon

Mr Tsitskaris shows infinite professionalism and immediately gives you the confidence with regard to your impending procedure. I felt I didn't need to ask any questions and it was easy to give him my trust and relied totally on his professional ability - I was not disappointed and completely happy with the outcome of my operation.

Dr Chris Skene

Cardiologist

Dr Chris was outstanding, he has a vert calm demenor, his eexplanations were both clear and concise. Whilst in the operating room, concious and watching on a big screen someone fixing your heart, it was reassuring to see how calm he was ! Could not fault anything, the consultations, treatment and aftercare were superb.

Mr Nitish Narvekar

Obstetrician & Gynaecologist

He has a very calm and professional manner, and really listens. I appreciate his directness and the way he acts on even small information. Many who come to be diagnosed with gynaecological conditions have mostly spent years dealing with unfortunate medical misogyny or dismissal, he makes an effort to understand.