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Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

Excellent care - Cannot fault how Ms Adams and Mr Parker and their teams looked after my mother before, during and after her operation. We paid personally for the operation (~£40k) but our experience with the billing and payments and the wider admin team is in a complete mess. We had to pay up front for everything prior to admission, which was ok, but unexpected (could have been better communicated to us, rather than a sentence lost in some paperwork), and fairly sure the insurance companies which they usually deal with wouldn't do this. One of the payments/billing team then visited my mother in her hospital bed, 4 days after a major abdominal surgery and started demanding more money verbally (to be paid that evening/the next day) with no paperwork/invoice/backup). Some things weren't done as part of the operation and the Consultant messaged us to say that it should be discounted, but no adjustment has been made. I have requested detailed backup on numerous occasions, and nothing has come through. A real shame that the medical and care team have been let down by the Cleveland back office on this occasion.

Mr Jonathan Hughes

ENT Surgeon

I have struggled all my life, 55 years not being able to burp with severe pains and awkward gurgling sounds coming from my chest. Mr Hughes diagnosed this as R-CPD or no burp syndrome. I attended hospital which I was a little worried about as I had never been in hospital before never mind had a general anaesthetic. I needn't have worried as Mr Hughes and his team but me at my ease and explained everything. I had the procedure and I left hospital the same day in anticipation of what would happen next. Within a few days I started to burp. It was incredible. Its been 2 months now and the results are excellent. No more pain, no sounds. I can eat and drink what I like without any worries of the aftereffects of trapped gas. Thankyou Mr Hughes and your team for your excellent work in what is truly lifechanging for me.

Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

The engagement with Kings ridge has been excellent to date. The entire team from contact on the phone, reception, nursing, catering, and the surgical all worked with Mr Moohan in a professional, consistent and kind way. I cannot be more thankful. I realize now that this was building up for possibly years and so lucky that it was not more serious. I am now at home recovering and even today, when I had a concern, the nursing came back to check in withe in a very caring and responsive manner. The facility is clean, calm and feels very up to date. Thank you all for a the world class service you are providing

Berkshire Imaging

Diagnostics & Testing, Imaging (Scans), + 1 more

they were very considerate considering I was terrified as once before I had to press the button. I couldn’t go through with it and I had to go to an open scanner as they were about to place me through. I had to stop them. They gave me time to recompose and got me to look backwards and upwards and out through the exposed end and that made the whole experience different can’t tell you how relieved I am to get through that. I’m highly claustrophobic so yes, the experience was a positive one.

Mr Christopher Bailey

Orthopaedic Surgeon

Excellent service every step of the way from Mr Chris Bailey and his team at the Royal Hampshire County Hospital. When I told people the procedure is carried out whilst I am awake, most looked horrified. However the actual experience was really quite pleasant and proved nothing to be worried about. I'm now 13 weeks from surgery and have very little pain and my previously bent leg is now straight and I can walk limp free. A big thank you to Chris and his team.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I went to see Mr. Darr in August as I was really struggling and needed some expert guidance. From the moment I arrived, he was incredibly attentive, taking the time to listen carefully to all my concerns. His reassurance and thoughtful advice immediately put me at ease. I left feeling supported, informed, and confident about the next steps. It’s clear he genuinely cares about his patients and their wellbeing, and I couldn’t recommend him more highly.

Newmedica Plymouth

Ophthalmology

Everything was excellent. Staff were kind, friendly and efficient without exception. My only concern is that there does not seem to have been a good reason for the 14 week wait after referral. It seemed clear that Newmedica would have had capacity to complete the procedure sooner but apparently the NHS would not pay for this flexibility. My sight deteriorated in that time so that was a personal negative.

Dr Tamer Mikhail

General (Internal) Medicine

Dr Mikhail prescribed a dose of levothyroxine for my subclinical hypothyroidism which resulted in my subsequent repeated blood tests demonstrating hyperthirodism. I have also developed severe muscle pain. When I contacted Dr.Mikhail he told me to continue with the higher dose of levothyroxine in spite of the blood tests results saying that my muscle pain had nothing to do with the levothyroxine overdose.

Spire Parkway Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 16 more

I previously had surgery with Mr Haq for breast cancer and recently had concerns with the other breast. It was easy to book the appointment and seen within 3 days. Consultation was very reassuring and tests completed the same day. I felt confident in the professionalism and care I received by all staff, special thanks to Mr Haq, Nuala and the radiographer who performed my chest x-ray.

Mr Simon Abram

Orthopaedic Surgeon

I had a wonderful experience with Mr. Abram. He was exceptionally kind and professional, which immediately put me at ease. He took the time to explain everything clearly and thoroughly, ensuring I understood every step. Overall, his approach made the entire process smooth and reassuring. I highly recommend his services to anyone seeking knowledgeable and compassionate support.

Mr Jochen Fischer

Orthopaedic Surgeon

Dr jochen Fischer and his team at The Spire were thorough with explanation of my treatment, operation and after care, scheduling the operation and follow ups to suit my circumstances, I do hope the progress will continue to a 100% recovery over the forthcoming months to allow me to get back to the gym, spinning class, golf, swimming, tennis #painless fitness

Haptic Chiropractors

Chiropractic, Rehabilitation Medicine, + 2 more

I was looking for a chiropractor and came across Haptic. Kirill has helped a lot with my back pain and my alignment feels much better. The staff are young, professional, and easy to talk to, and the space has a relaxed vibe instead of the usual stale clinic feel. It’s easy to book and communication with the team is super quick. Definitely recommend.

Gynae Expert

Obstetrics & Gynaecology

Recent annual review with the clinic over zoom. Good conversation, went through all my current and previous history. Really approachable, friendly and informative. Have been a patient of the clinic for a number of years. My annual review is not completed on zoom. I always find the clinic team helpful via email as well as efficient.

Mr Achal Goyal

Orthopaedic Surgeon

Mr Goyal has a lovely warm manner which instantly puts you at ease. He comes across as a caring person who is well liked and respected by his patients and colleagues alike. I have had a first class experience in respect of the surgery carried out by Mr Goyal with an excellent outcome. I could not rate Mr Goyal more highly.

Dr Mark Gorman

Plastic Surgeon

Excellent experience with Dr.Gorman! I couldn’t have asked for anything more. He explained everything I needed to know in detail, went over everything so he understood, and delivered the most perfect breast augmentation, better than I could have imagined. Huge thank you!! Highly recommend!

Mr Yathish Shenava

Orthopaedic Surgeon

It was an amazing experience everyone from the moment I entered hospital kept me informed about procedures if every procedure was like the one I experienced I would be back several times a year very professional great team of professionals and the pain from my hip replacement was minimal