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Vision Scotland Edinburgh

Ophthalmology, Optometry

I have been very happy with my overall experience at Vision Scotland Edinburgh. The staff were both friendly and professional. I was well informed regarding my choices and the procedure. I have been thrilled with the result of the cataract surgery. I was given an appointment very soon after the referral. I would however like to let you know how I felt the experience on the day of the operation could have been improved. Firstly I was not sent the Post Op information which would have been most helpful to read before the procedure. Secondly I got very cold in theatre and was given a blanket but it did take me ages to warm up. It would have been better to have been given a blanket before the procedure started. There is a lot of cold water being used which does add to the chill. Thirdly I was not told to bring sunglasses for the journey home or to bring analogies both of which I would very much appreciated as I lived over a hour away. On the journey home I became extremely uncomfortable. Finally the roof of my mouth and tongue got a little burnt I think by the coffee as they must have been a little bit anaesthetised still when I had the coffee. The coffee however i have to say was absolutely welcome and the best thing along with the toasted teacake. I found it very reassuring to have a telephone number to call which I did use. I also very much appreciate the phone call from the nurse a couple of days post op. I hope you find the above comments of use. I do not wish to criticise as overall it was an extremely good experience and I would and have already recommended Vision Scotland. ( I did tell my neighbour to ask for a blanket!)

Freedom Vision - Chelmsford

Ophthalmology

I recently had bilateral cataract surgery. From start to finish the treatment I received was excellent. The patient liaison manager was really helpful, friendly, incredibly supportive and a welcome calming influence. I was amazed by the state of the art optical equipment that was available to ensure that my lenses were perfectly suited to the dimensions of my eyes and my prescription, as well as the care that the technicians took while taking the measurements. The optometrists I saw were caring and informative, ensuring that I knew about the different types of intra ocular lenses available and what I may expect from them. They carried out my eye tests with care and patience. The eye surgeon was incredibly experienced and very skilled, and carried out the procedure very efficiently with great care. Now, six weeks post-surgery, I am very grateful of the care I received and the quality and clarity of my lenses; both aspects easily surpassed all my expectations. I would highly recommend Freedom Vision, Chelmsford to anyone considering cataract surgery.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

I've had a really good experience of RTN. I was referred from my GP on 31/07/25 Got message to complete questionnaires within 24 hours of them recieving referral. Got my assessment booked and completed 13/11/2025 (date I picked) Had the second stage on 29/01/2026 to discuss diagnostic outcome and to discuss next steps. Really helpful, obviously could go down the medication path but was given some really helpful advice on support groups and what GPs can offer in addition or standalone. Really helped discuss and give me an understanding and made me feel valid, great rapport with both video meetings, made me feel comfortable and at ease. Please note that there was just over 8 weeks between first and second appointment (xmas period too) There is approx 8 weeks wait for diagnostic report and 12 weeks wait for medication appointment. But they inform you of this and I've had a really good experience with them.

Enhanced Care Services Ltd.

Diagnostics & Testing, Emergency Medicine, + 10 more

Been feeling very unwell, anxious for a few days and by the Friday I realised it may be a UTI or kidney infection. I then panicked realising it would be difficult to get a GP appointment before the weekend. I then remembered I had heard about this new service, went on line, booked a same day appointment, easy, The centre was a little tricky to find but very clean and Professional. Dr Ben was engaging, listened carefully, did a urine dip and basic obs and prescribed antibiotics. For £80 an excellent service, this also took some pressure off the NHS. It has been 2 weeks now, feeling much better and probably avoided a hospital stay.. money well spent. I am myself an NHS worker so was able to get back to work fairly quickly to continue the battle !

ABBI Clinic - Manchester

Psychiatry, Psychology, + 1 more

I was an online client. My first day and many following days, a laptop was placed somewhere (usually with a very minimal view of part of the room) whilst people in the room had a conversation (often it was staff as other patients had left the room/ spent a lot of time waiting for groups to start/ group leaders). Group timings etc weren't stuck to or structured and there seemed no consistency. The hardest part was having to have an 'assessment' i.e. go through my life background in detail (including trauma) a total of 5 times with different members of staff. I'm sorry to say (and likely it's different in person) but there didn't seem to be any genuine care whatsoever. It was a waste of time for me attending here sadly.

Newmedica Leicester

Ophthalmology

I attended an appointment with my mum as she has been referred for cataract surgery. Upon arrival we had a warm friendly welcome. When mum was called in I explained to the lady that mum is profoundly deaf and she lip read's and asked if she could look at mum when talking to her. Naz was absolutely amazing, she spoke clearly and looked at my mum when speaking and explained everything to her. Both myself and my mum were really impressed as it's not easy for my mum when people don't understand her deafness. The lady we saw after Naz was good with mum too. With our experience yesterday it put our minds at rest that mum will be helped and understood when she goes back for surgery.

Miss Anna Kamocka

General Surgeon

As a patient, I felt truly heard, supported, and respected throughout my experience with Dr anna Kamocka. Dr Kamocka took the time to listen carefully, explained everything clearly, and made sure I understood my options without ever feeling rushed or dismissed. Her professionalism was matched by genuine empathy, which made a difficult situation feel far more manageable. I left each interaction feeling reassured and confident in the care I was receiving. Her expertise, compassion, and calm approach made a meaningful difference in my experience, and I am deeply grateful for the quality of care and attention provided. Thank you Dr Kamocka!

Mr Nick Bailey

Physiotherapist

Nick from Physio Jack Studios was really great. I had what I thought was a typical calf strain but all the standard treatments from another physio did not heal it. 4 weeks out from a marathon, I was unable to run 1km without pain. Nick went through a very thorough diagnostic appointment, corrected my diagnosis to an overloading issue at a specific calf/achilles muscle complex and guided me through multiple plyometric exercises and a progressive running plan to allow me to finish the marathon in 3hrs 40mins. Could not recommend him highly enough, super knowledgeable, detailed and passionate 👍

Mr Hassan Elhassan

ENT Surgeon

Very friendly and informative. Had a consultation and explained what was affecting me. Mr Elhassan then did an inspection for the cause of my problem and listed out what would need to be done. He had a great support team which helped organise everything very efficiently and the surgery went off without a problem. I was provided great aftercare instructions and from this I didn’t have any problems after the surgery was complete. Can’t thank Mr Elhassan enough for helping me. He’s improved my quality of life in a way I never thought I would achieve previously.

Ms Sangeeta Khinder

Obstetrician & Gynaecologist

Mrs Khinder made me feel calm and relaxed before surgery by thoroughly explaining the procedure. She is warm, reassuring, and easy to talk to, which immediately put me at ease. The surgery went very well, and the keyhole scars are neat. Her aftercare has also been excellent — she takes time to look after you properly and explains everything clearly, which is very reassuring. I highly recommend Mrs Khinder; you will be in very good hands. She combines outstanding medical skill with excellent people skills.

Mr Edmund Ieong

Orthopaedic Surgeon

This was a streamlined procedure which was informative and accommodating at every point. The admitting process was thorough and welcoming. The surgical team under Mr Ieong were professional, friendly and reassuring. The surgery alleviated the chronic pain I had been suffering and this was evident even in the recovery room! I find Mr Ieong accurately knowledgeable and very personable. I would recommend him for any foot and ankle diagnosis and treatment. He has a wealth of experience to support this comment.

Dr Babar Vaqas

Neurosurgeon

From literally first second of our introduction Dr Vaqas made me feel at ease and welcomed. It was a pleasure talking with him and I really felt he was listening to my concerns, he took a lot of time explaining every detail which I have never had before and I appreciate all his time he gave me. He explained my scan in great detail for me to understand and to be able to go ahead in addressing my issues going forward and he gave me the confidence to start! A very kind professional gentleman, thank you.

Cathedral Eye Clinic

Ophthalmology, Optometry

Kiera was extremely friendly, knowledgeable and made me feel very much at ease throughout my appointment. I was diagnosed with a Retina tear in my ear and she made me feel very much at ease and safe. She talked throughout, keeping me informed of everything that was happening, giving reassurance that everything will be ok and that should I need further information or just needed to chat at about it, I was to ring her and speak to her about it. Help and advice that was offered was exceptional!

The iGP - Private Doctors - Swansea

General Practice (GP), General Practice (GP) (Video Consultation), + 3 more

Outstanding from booking to the appointment and then the appointment i couldn’t have asked for more, the doctor from calling my name until I left was brilliant 10/10 5***** covered everything and went through everything thoroughly explained everything right and was so friendly and made you feel at ease didn’t feel I was having a doctors appointment that’s how relaxed she made me and came out feeling reassured so i would recommend without hesitation not even for a second

Dr. Rahul Lakhera

General Practitioner, Sport & Exercise Medicine Doctor

Recommended by a friend, I found the service very helpful ;booking an appointment and explaining the procedure. Dr Lakhera explained how the consultation would be conducted for the diagnosis and treatment. He was very clear, showing me the ultra-sound scans and discussing what he had identified. Referral for an MRI scan was competed very quickly and returned to Wharfedale clinic for treatment, completed within eight days. Treatment has been successful .

Mr Haresh Devalia

Breast Surgeon, General Surgeon

I visited Fordcombe hospital today to see Mr Devalia, after being referred following a recent medical. All of the staff were very friendly and welcoming, the process was seamless and scans were very thorough. I was anxious about the visit but Mr Devalia was very warm, professional and reassuring and explained the whole process in detail and put my mind at rest. I would strongly recommend both the hospital and staff and strongly recommend Mr Devalia.