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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The appointment with the specialist gastroenterologist and blood test, reception, bookings etc was fine, no wait, quick, efficient and friendly. All very good. The MRI was another story. I have shared my feedback with the experience team. See below. How are your staff performing procedures on patients trained? The team I was handed over looked more like students under training with no supervision, it was scary to be left alone with them for an MRI. Are you cutting costs so that no doctors are available on the day of my procedure? I have been better taken care of by the NHS ! I have just had the worst experience for what should have been a simple MRI procedure. The team I was handed to were unable to find a suitable vein to perform the dye injection. They tried several times, I asked to call someone else to try, the man who arrived didn't manage either and it was even more painful, they ended up harming both my arms. There were no doctors available. I insisted to see one. They said we could maybe do the MRI without the dye solution injected in my arms. They asked me what I wanted to do?! I replied I was not a doctor and the decision was not with me as I have no idea what it involves. Finally after waiting for over 20mins in a freezing room, with just a light layer to cover me, a doctor arrived. He said we shouldn't do an MRI without injecting the dye solution. Eventually he managed to do the needle procedure very well and easily and it was not painful at all. He left straight after. The MRI happened but no explanation was given to me by the team, who looked more like "in learning students with no supervision", I just prayed they actually knew what they were doing but I was very doubtful... no feedback on how it went, how long left during the MRI, when the results would be coming etc. I had MRIs with HCA in the past, a totally different experience. Doctors seem to be good at Cleveland but the staff I met yesterday was undertrained and there is obviously a management / administration problem. NHS does better on some instances. We pay a fortune for these types of clinics, this is shocking. I will never trust this place for any further procedures handling my health and body.

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

Wow, what an amazing place with a holistic approach to recovery. Far from previous experiences that simply provide a detox and a few tools tacked on the end. Delamere provides any willing individual the opportunity to explore yourself and a way of life that can truly bring balance and happiness. The food was excellent, home cooked with minimal processed food, probably only the tofu as the vegetarian option was processed, along with bacon and sausage for breakfast. Chefs were very approachable and friendly, even gained some advice on what to cook at home. The overall environment was clean, tidy and well maintained. The liaison team were excellent and always on hand to support and guide when needed.The nursing team were also superb, always there to answer any medical questions in a compassionate way. The mentors provided clear direction without judgement or bias. My therapist was second to none and created a safe environment for me to discover myself, while always being there to catch me when I stumbled. All in all a life changing experience. I have left with a solid toolset and aftercare package that will steer me through a joyful life with my friends and family. Only negative was the insane temperature in the bedrooms…..bring some cool PJs.

Vermilion - The Smile Experts Kelso

Dental Care, Dentistry

Despite the industrial estate address, the practice is a lovely, bright, modern building adjacent to open fields, easy to find and ample parking close to the main entrance. I was met with a warm, friendly smile and the lady on reception couldn’t have been nicer. I was asked to complete a short health questionnaire on a tablet. I waited no more than 10 minutes before Dr Wright saw me. Both she and the nurse were also warm & friendly whilst very professional, everything was explained clearly to me, including the cost of the treatment, before treatment started. Dr Wright was extremely good at putting me at ease and checking on me as the treatment progressed. The anaesthetic was administered virtually unnoticed. After a few minutes Dr Wright removed my tooth completely painlessly, it was quick and there was barely any trauma to my gum. Even when the anaesthetic wore off, I had zero pain or discomfort and needed no further painkillers after the dose I had immediately before treatment. By far, the best experience in a dentists chair I have ever had, can’t recommend Vermillion enough

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

I had my suspicions as to what was happening to me. However, going down the general NHS GP route was not getting me anywhere. They kept treating each symptom individually rather than looking at me as a whole. A few years of going backwards and forwards. Stress! With Dr Nikki, within the 30 minute consultation I felt heard, all symptoms were put together and a treatment plan was formed. It all made sense and everything was explained. Medication prescribed and ordered, report received and a report sent to my own GP, all within a few hours. Future follow up already booked. That is what you call professionalism, efficiency and having very knowledgeable doctors who understand the female body. Wish I had booked them sooner. I would highly recommend them.

Mr Michael Wilson

General Surgeon

I recently had a laparoscopic cholecystectomy with Dr. Wilson and I couldn’t be more grateful for the care I received. Before the procedure, he took the time to clearly explain everything — how the surgery works, the risks involved, and what to expect during recovery. Even though I was very nervous, he reassured me every step of the way and made me feel safe and confident going into the operation. My surgery went perfectly, and Dr. Wilson checked up on me straight away afterwards, then again in the weeks following to make sure my recovery was going well. His professionalism, kindness, and attention to detail truly stood out. I had a great experience with Dr. Wilson and would highly recommend him to anyone needing similar treatment.

Mr Jonathan Britto

Plastic Surgeon

I’m still in early stage of recovery. The attention from Dr Britto brings a lot of reassurance that everything is according to the plan. It is my second attempt to sort out the problem with sagging skin of the lower part of my face and I can clearly see the difference: with Dr Britto I had three (!) pre-op consultations, which brought a lot of understanding and a very clear plan, I avoided general anaesthetic, it was a bit weird, but absolutely bearable experience, I had already had two after-op meetings, mostly to reassure me that everything is as expected and no sign of anything to worry about. More consultations have been already arranged, I feel a constant attention and I’m very pleased with it.

Mr Lee Shimwell

Physiotherapist

I had a physiotherapy session with Lee today and couldn’t be more impressed. He was incredibly knowledgeable, informative, and took the time to explain everything clearly. His approach was encouraging and gave me real confidence to get back running, helping me understand how to work with my body and work with my pain threshold. On top of that, he was charismatic, friendly, and made the whole experience feel positive and motivating. I have left feeling reassured, supported, and confident about my recovery🤞🏽 Highly recommend!

Dr Apostolos Konstantis

Oncologist

I had every confidence in Doctor Constantis throughout. I felt that I was kept fully and honestly informed at all times. Just as importantly, I was also listened to, with my concerns being dealt with as needed. I was never made to feel like a cancer statistic - always an individual with my own unique experience of the disease and my treatment being taken into account. I could not be more grateful for this doctor's caring professionalism and am reassured that he continues to keep a 'watching brief' in the immediate future.

Ringway Dental

Dentistry

My recent visit I had my regular checkup and cleaning done and when I came back in to have work done and honestly this place always out preforms makes you completely at ease and the constant advice on how to better maintain my teeth and it’s always done with a friendly atmosphere from the moment you walk in. Ringway is by far the best and my most favourite practice. Kate always sees me for my clean and Sarah for my dental work ☺️ Warm regards Brandon

HCA Healthcare UK The Wellington Hospital

Gastroenterology, General Practice (GP), + 10 more

Mr Sayal made sure I understood every step of the healing process and gave practical guidance that helped me avoid setbacks and manage my recovery safely. His follow-up checks were reassuring, and he always took the time to answer my questions with patience and genuine concern. Thanks to his thorough aftercare and compassionate approach, I felt supported every step of the way. I’m extremely grateful for the outstanding post-operative care he provided.

Dr.Online

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

Just needed a referral for an overseas routine scan and I achieved what I needed. NHS in their wisdom won't provide scans for those with a strong family history indicator which is fine but utterly absurd not to provide a referral just because a CT machine (superior to most in the UK) is located overseas. These scans can be life savers and it's useful that this provider can fulfil the common sense role that the NHS abdicates responsibility on.

Freedom Vision - Newark

Ophthalmology

I had bilateral lens replacements last Thursday (27/11/2025) and the team could not have been more careful if they tried. The surgeon, Mr Puri, was excellent. My eyes are recovering really well with no problems., this was confirmed by my first post-op check-up today - a bit earlier than usual because of planned plane flights. Assess,et and post-op Sheffield, surgery in Newark. Staff in both locations are wonderful.

Dr Lea Solman

Dermatologist, Paediatrician

We have been seeing Dr Lea Solman since our daughter was born 19 months ago, we have found her care amazing for our daughter. I have felt listened to and that I have somewhere to come for any questions regarding diagnosis and treatment plans. Very approachable team and professional, we recommend to many parents with children with birthmarks and eczema. Very grateful for Dr Solman’s experience and expertise.

Dr Idris Harding

Cardiologist

My appointment with Dr Harding was on time and managed extremely well, he had time for detailed explanations of the problem and he went on to explain his diagnosis clearly. I have been appraised of the next stage with a series of tests and prescribed medication changes. I am very happy that we now have a course of action to finally better understand my condition. Thank you.

Dr Mokhtar Ibrahim

Cardiologist

An extremely professional, compassionate and kind doctor who went over and above to ensure we were out as ease. Despite having many questions, we were never made to feel like we were a neusance. His experience shines through and makes you feel confident that you are in safe hands. I have nothing but the highest of praise for Dr Ibrahim

Dr. Adam Daneshmend

General (Internal) Medicine

I have been seeing Dr Daneshmend for my high blood pressure and his lnowledge and patience have been invaluable. I am now on the correct medication and my blood pressure is almost text book compared to when I first met him. He is accessible and explains everything so well. I cannnot recommend him highly enough. Five star service !