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Optegra Eye Hospital Hampshire

Ophthalmology

Pleasant waiting area with self-service drinks available. Within an hour you are called and escorted into the preparation/recovery room where you are prepared for the operation and the procedure is explained including a visit from the surgeon to check if you have any questions. The operation takes place in the adjacent theatre where again efforts are made to keep you informed as to what’s happening and before you know it you are escorted back to your recovery area for water and a biscuit. Staff were pleasant and attentive at all times. Once thoroughly checked out you return to the waiting area to be collected by your escort who has already been called to say your are ready for collection. I was back home within 2 hours

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

The waiting has been difficult as communication has been poor. I have struggled to get a response from the office both via email and phone. I had a combined assessment and received my ADHD outcome 3 weeks ago. I am still waiting for my autism assessment outcome despite being told the clinical decision has been made. The staff I saw as part of my assessment were fantastic and the support team have been helpful (when I’ve been able to contact them). It’s just a shame that the poor communication has spoilt the overall experience. It would have been good to under the process flow at each stage.

Mr Divyang Shukla

Orthopaedic Surgeon

I went to see Mr Shukla about an issue with my finger. He was really great and we have a date to get the issue sorted. However, he went over and beyond for me - I mentioned my shoulder issue and whilst I went for an x-ray on my finger he (just because he was interested) pulled out my previous shoulder x-ray and offered me a solution that no one else has mentioned in the several years I have been having problems. I am still blown away by him and so grateful that I now have an option to sort my other issue! Thank you Mr S, you are my Christmas hero!

One Stop Healthcare

Pain Management, Breast Surgery, + 47 more

I had an appointment for a blood test. Unfortunately, despite 2 attempts the nurse was unable to extract any bloods. The nurse decided to find a colleague - I was delighted to see a face I recognised, who had conducted this procedure successfully earlier in the year. She was able to take the bloods from my arm skilfully first time, without causing any discomfort. Her calmness, warmth and humour quickly helped me to forget my previous experience. Thank you Angela B HCA.

Candover Clinic

General (Internal) Medicine, Physiotherapy, + 19 more

Friendly staff at Main Reception who gave clear directions to Imaging Department. Department staff were friendly, professional and efficient. Radiographer was great - clear with his questions and explanations. Changing room was a good size, but would benefit from redecoration and coat hooks/hangers would be useful. Overall, a good experience, but would have liked the report to have been sent to the referrer quicker.

Spire Alexandra Hospital

Breast Surgery, Cardiology, + 16 more

I was so happy with every aspect of my treatment at the Spire Alexandra hospital. Every member of staff was very professional and took great care of me. My knee has recovered very well and it has not been a bad experience at all. I was terrified before the operation but I was reassured by the anaesthetist that I would be fine. The consultant has done an amazing job on my knee.

Barts Health London Private Care

Cardiology, Cardiothoracic Surgery, + 5 more

I came to Barts for PFO closure with Dr Micheal Mullen and can not thank everyone at St Barts enough for their help, care and professionalism, from the moment I walked through the doors to the moment I left. The nurses on ward 3C were incredible, friendly, helpful and me laugh throughout. The surgical team were brilliant! So informative and put me at ease throughout.

Dr Jayshri Shah

Gastroenterologist

My consultant and treatment was excellent although getting output through to the correct department was time consuming. Also the support nurses struggled to take blood and was only successful on the fourth nurse’s attempt after a wait of over three hours. The Dr explained everything very carefully and was excellent during my follow up appointment.

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

excellent experience, my second! prof Griffin is amazing. but all the staff were fantastic. i would like to particularly mention, the 2 staff nurses who looked after me. One was spanish and i think the other was a bank nurse from Romania . both were reallly excellent as a retired nurse myself I recognise skill and expertise.

Dr Klaartje Kok

Gastroenterologist

After a very stressful hospital visit with few explanations Dr.Kok has taken the time to investigate the root cause of my illness, communicate with me what is happening and create a plan to get me back to normal. She takes the time to listen and explain what she is thinking and why she dose specific tests

Spire Wellesley Hospital

Cosmetic (Aesthetic) Medicine, Dentistry, + 17 more

Prompt, on time. Comfortable waiting area, convenient parking. Filling out the details on paper seemed a bit inefficient, couldn’t this be done online before the appointment and have paper as a back up? The on site pharmacy did not stock the prescribed medication, which was a little disappointing.

Miss Santhini Jeyarajah

General Surgeon

Excellent consultations and post surgical follow-up from Ms Santhini Jeyarajah, straight forward, clear, professional and yet really personal in her approach. An absolute pleasure, Ms Santhini Jeyarajah will look after you. I can't recommend her highly enough - put your care in her hands.

Miss Clementine Vaughan

Nutritionist

I found Clementine through a women’s business fair in Islington. Immediately, it was clear that Clementine is as understanding and committed as she is brilliant. Clementine guided me for the better part of a year through my health journey and I am very grateful for her!

Dr Julius Cairn

My visit was for an update following my 6 monthly lung function tests & a chest x-Ray. Dr Cairns was very thorough as always & after an examination he explained the results clearly to me. I have complete trust in him & feel confident with his current treatment plan.

Mr Ross Kenny

General Surgeon

I was anxious prior to my consultation, having never interacted with Mr Kenny. However I was very pleasantly surprised. He was professional, polite, listened to all my concerns and was able to adequately cover everything I was worried about.

Mr Ayham Al-Ayoubi

Plastic Surgeon

I am extremely pleased with CO2 laser treatment done by Dr. Ayoubi. The treatment was carried out with good care and the aftercare was excellent. My deep acne scars had improved significantly but took two months to see the good results.