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Find your trusted Doctor

Mr Raj Bhalla

ENT Surgeon

I cannot recommend Mr Bhalla highly enough. From my very first consultation in November 2024 through to my final one-year follow-up after my septorhinoplasty in March 2025, the care I received was exceptional. From the moment I met Mr Bhalla, he made me feel completely at ease. He took the time to really listen to my concerns and understand why I had come to see him. He never rushed the appointment and explained every option available to me, as well as the entire surgical process, in such a thorough yet easy-to-understand way. What stood out to me most was how much emphasis he placed on making sure I made the right decision for myself. He explained the cooling-off period after my initial consultation and encouraged me to go away and think everything through, which made me feel completely comfortable and under absolutely no pressure to proceed. During that time, communication from his team was excellent. They were always responsive, supportive and made it clear that I could get in touch if I had any questions or concerns, which gave me great confidence throughout the process. When I returned for my pre-operative appointment in early 2025, Mr Bhalla took the time to revisit everything we had discussed previously and patiently answered every additional question I had. I never once felt like I was being rushed, and I left every appointment feeling informed, reassured and excited. On the day of my surgery, Mr Bhalla came to see me before I went into theatre. Naturally I was nervous, but he immediately put me at ease by talking me through exactly what was going to happen and making sure we were both completely aligned on the plan. His calm, caring manner made such a difference. Every member of the hospital team was also incredibly kind and compassionate, and I felt genuinely well looked after from start to finish. After the operation, Mr Bhalla came to see me again to let me know everything had gone well. That simple gesture meant so much to me. It perfectly reflected how much he genuinely cares about his patients and their wellbeing, not just the surgery itself. A week later, I returned to have my cast removed. This was such a significant moment, and Mr Bhalla made the entire experience feel calm, exciting and reassuring. I knew I was in safe hands, and sharing that first reveal with him is something I'll always remember. Even after just one week of healing, I was absolutely thrilled with my results. He then spent plenty of time explaining how my nose would continue to heal over the following 12 months, setting realistic expectations and making sure I understood every stage of the recovery process. Once again, he reassured me that both he and his team would always be available if I had any concerns, which gave me enormous peace of mind. At my one-year follow-up, it was so lovely to see him again. He was pleased with the outcome, but what really touched me was how genuinely happy he was for me. It was clear that he takes immense pride not only in his work but in the positive impact it has on his patients' lives. Mr Bhalla is an incredibly talented surgeon, but what truly sets him apart is his kindness, attentiveness and compassion. He takes the time to listen, explains everything thoroughly, never makes you feel rushed, and ensures you feel supported every step of the way. I always felt like more than just another patient—I felt genuinely cared for. Choosing to have surgery is a huge decision, and I am so grateful that I placed my trust in Mr Bhalla. The result has exceeded everything I hoped for, and the care I received throughout the entire journey was second to none. I honestly couldn't recommend him more highly. Thank you, Mr Bhalla, for changing my life and for making what could have been a daunting experience such a positive and memorable one.

AURA Centre of Dental Excellence & Facial Aesthetics

Cosmetic (Aesthetic) Medicine, Dental Care, + 1 more

Myself and my husband have been clients of AURA Centre of Dental Excellence, Kingston, for over 10 years. As people ‘Of a certain Age’, we both decided that the time was right to have our teeth ‘upgraded’. My husband had had dentures since the age of 16 years, due to the dental quality available to him at that time. The introduction to us of Dr Nadine Skipp and her dental team transformed our standard of life and confidence. Our teeth were completely overalled to a level where both myself and my husband now have a full set of natural looking teeth without any dentures whatsoever. Having now retired and moved away from the Kingston, Surrey area to the coast, we travel 80 plus miles each way, at least twice a year to continue the dental relationship. Having spent many early years searching and using various dentists, I cannot stress enough how exceptional Dr Nadine Skipp is and how important she is to us, A special mention to Nadine’s outstanding Dental Hygienist, Marta Kudrenova, we have never found better. Having spent our lives dreading a visit to the dentist, a visit to AURA Centre of Dental Excellence for dental / hygienist appointments bears no fears whatsoever.

Vision Scotland Edinburgh

Ophthalmology, Optometry

I have macular degeneration and it was discovered I needed cataract surgery as I am already blind in one eye due to the macular degeneration. I had a consultation in the Ratho clinic. On entering the clinic I was impressed with how spacious the clinic is the overall cleanliness and helpfulness of the receptionists. I was seen initially by Tony Minnelli who was very good at explaining everything to me and making sure I was aware that because of my macular degeneration they could not guarantee a successful outcome. I then saw Soo Park who was going to do the procedure the following week. He put me at ease and I felt very confident proceeding with the cataract op. On the day of my procedure the nurses and Soo Park were very kind and helpful. 6 weeks later I had my appointment with my optician and I no longer require distance glasses and only require glasses for reading. My eyesight is so much improved, I can even see my own face in a mirror which I could not do previously! I am delighted with the outcome it has exceeded my expectations and would recommend to anyone requiring cataract surgery.

Skylight Psychiatry

Clinical Psychology, Psychiatry

Both the clinicians were very kind and understanding towards me, the place In Exeter was clean and comfortable, the only issue is the shop at the entrance I even said it as I walked past wow that's an assault on the senses with the incredibly strong smell coming from it. The virtual assessment was good but rushed due to t e time constraint and I didn't get to talk about certain things properly due to racing thoughts and trying to stick to a set time scale. Sadly the whole process has left in total burnout because I was already on the verge of it from giving up cannabis for 15 weeks now and life is sadly just getting worse and worse I can't look after myself properly I'm not showering brushing my teeth and my flat has got so out of hand it's making my symptoms even worse I need to make amendments to the report saying about not being able to look after myself properly and live independently I will also add photos of how I'm living to the email.

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

My initial appointment was at 3pm and I was told to turn up an hour early, so my travel arangements were based on arriving at 2pm. The day before my appointment I was rung and told that it would now be 4pm and to arrive at 3pm, which I duly did. My husband and I were then kept waiting in reception for and hour and a half with no explanation or offer of refreshment. Finally i wa taken downstairs and shown into a dingy room with 1 uncomfortable chair and had to wait for a further hour before being taken to surgery. To add insult to injury I was offered a leftover avocado sandwich to eat post surgery. Staff were friendly, but not particularly attentive.

Mr Ramy Bassily

Ophthalmologist

Mr Bassily carried out a thorough examination of my eyes during the initial consultation and explained the procedure to me and what options were available for the best possible outcome. He has a very calm and reassuring approach which gave me the confidence to proceed. I have now had the procedure in both eyes and am no longer wearing glasses and am extremely happy with the outcome. The procedure itself wasn’t as daunting as I was expecting. I couldn’t feel a thing and Mr Bassily spoke to me the whole way through, reassuring me and keeping me calm, as did the other members of his team who were all wonderful.

One Heart Clinic Reading

Cardiology

One thing that was missed somewhere was the consultant was not aware of my symptoms, he thought I was only there for a screening which I did not realise until afterwards when he sent the letter. I informed bupa over the phone of this and the physician who did my tests but it never was discussed with the consultant. I assumed it would have been passed onto him. I probably should have asked about it also, but since we were focusing on the test results and what I need to do next then I did not think to raise it at the time as I was under the assumption he already knew.

The Mole Clinic Oxford Circus

Dermatology

My only criticism is that it seems a bit over the top, having paid a reasonable price for the appointment, to be charged an extra £40 for each item to investigated further. Does it really cost £40 for someone to take a look at it? One of the items for me on this occasion was actually a known mosquito bite. I assume that if an item did warrant further action then in any case it would cost more than £40. It would be good if you could come up with a compromise process that doesn’t leave people feeling they have been overcharged by multiple £40’s.

Mr Kevin O'Neill

Neurosurgeon

I wanted to get some insight into optimising brain health to help me live with and manage my small meningioma. Kevin was really helpful in giving me a really rounded holistic approach to optimising my brains health and well being. When things happen that are out of our control being given a tool kit of things we can do to help ourselves physically, specifically looking after the brain, not something we focus on intentionally enough, we are given back a little sense of control, which is really valuable. Thank you

Mr Paul Whittingham-Jones

Orthopaedic Surgeon

I saw Paul with a recurring problem that might be in my hip/leg or my back. He was able to quickly eliminate some possible causes, narrow it down to very likely my back, and recommend a spinal specialist. I appreciated his clear explanations of the X-rays and scan, and his frankness about only being able to rule out some things, and that pinpointing the cause may need different expertise. He is approachable, straightforward and clear, someone who inspires confidence.

dentalessence - Haywards Heath

Dentistry, Oral & Maxillofacial Surgery

Very friendly and efficient team. Comprehensive information supplied at all stages and opportunities to ask for explanations and to discuss options. Costs spelled out clearly. The operating team (up to 6 people?) worked speedily and efficiently in an almost jolly atmosphere. Apparently it all went well. On Day2 afterwards I now have a swollen red chin; the pills are coping with the occasional aching. Meals through straws have so far resulted in the loss of 2 kg.

Mr Orwa Falah

Vascular Surgeon

Excellent from first appt . Mr Falah and all staff were fantastic. My only criticism would be that on the day of surgery the nurses on the ward were under a lot of pressure to be in 2/3 places at once . I need to go to the toilet and as I couldn’t get out of bed I had to ask more than 3 times for help and was in a lot of pain because I needed to go as soon as possible but because they were under pressure I felt terrible asking .

Appi Clinics Hampstead

Physiotherapy, Acupuncture, + 2 more

I have been having rehabilitation therapy with Duncan for several months now and he has been working very hard to help me get better after having had two lots of surgery on my knee. His expertise and care has really made a difference and it has alleviated a lot of the pain and discomfort I had been experiencing for some time. I wouldn't hesitate to recommend Duncan for any muscoskeletal issue you may have.

Miss Sarah Tang

General Surgeon

Miss Sarah Tang was very professional yet at the same time very approachable. At short notice she had a complete understanding of my previous breast cancer history, recent diagnosis and the questions that I wanted to discuss. Miss Tang answered all my questions and more. I left the consultation feeling completely satisfied and content in that all my concerns had been addressed. Thank you.

Dr Aaisha Opel

Cardiologist

Dr Opel quickly identified the condition that had been affecting me for decades. Following a thorough assessment and comprehensive diagnostic testing, she was able to provide a formal diagnosis that finally explained my longstanding symptoms. Dr Opel was extremely understanding, listened carefully to my concerns, and has a warm, reassuring and delightful manner. I cannot thank her enough!

Mr Nikhil Nanavati

Orthopaedic Surgeon

Dr nanavati and the team took great care of me from start to finish. While they are doing their job they have drastically changed my life in doing so. I now look forward to be able to go to the gym and loose some weight because I no longer have the pain iny foot that I had for years. Dr nanavati is very kind and professional and I would like to thank him for changing my life.