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London Gynaecology - Harley Street

Diagnostics & Testing, General Practice (GP), + 5 more

Why do I have to do an online sign in when there are two receptionists sitting (with their heads buried in computers) in front of them- unfriendly and unprofessional. The reception area is tight and it’s very frustrating to take out my glasses whilst holding an umbrella and bags and having people squeezing past while having to answer unnecessary questions like updating my marketing preferences. And then you go upstairs to the waiting room where each time I’ve been there are several staff members sitting in an adjacent room talking very loudly about life and personal matters, laughing as if it’s a coffeehouse with no consideration that I’m sitting there possibly dealing with cancer matters and not really keen to be listening to their loud unprofessional conversation. I had three staff members walk past me whilst I was sitting waiting for 20 minutes and no one bothered to even make eye contact let alone welcome me. If it wasn’t for Miss Wilson (who is magnificent), I would not be using your services. It’s very disappointing with absolutely no personalisation, and nothing like my previous experiences with Mr Downes and Mr Mason over the past 30 years. When I’m paying so much money for an appointment, I expect to be greeted by a human being and to be treated as a paying customer.

Mr Darshak Patel

Ophthalmologist

I was referred to Optegra for cataract surgery as an NHS patient but was shown the many options I could choose as a private patient. On the advice of Optegra I selected EDOF lenses. Having discussed my option with Mr Darshak Patel, he advised also using a Toric lense with one set at mini monovision. I was very concerned about the outcome. As an artist and illustrator I find anything that causes blurriness or distortion in my vision hard to tolerate. The cataracts had already been an issue for over a year and I was very worried about making the right lense choice, especially choosing lenses with two focusing lengths. Mr Patel was so reassuring in our telephone conversation and made the procedure and lense choice seem much less daunting. I felt immediate trust in his skills and knowledge which was a relief after worrying a lot about it. On the day of the operation I found the whole team very calm. kind and reassuring. Mr Patel explained the procedure without unnecessary detail. He was calm and steady throughout the operation giving clear instructions and reassurance and, although pretty anxious at first, I felt I was in good hands. The operation was pain free . Everything was clearly described and carried out calmly.

Cleveland Clinic London

Vascular Surgery, Anaesthetics, + 10 more

⭐️⭐️⭐️⭐️⭐️ I cannot praise the incredible nursing team and staff at Cleveland Clinic London highly enough. Following my major surgery, I spent five days in their care, and the experience was nothing short of exceptiona. Every nurse I encountered was incredibly professional, attentive, compassionate and genuinely caring. Nothing was ever too much trouble, and their warmth, patience and kindness made such a difference during what was a particularly vulnerable time for me What truly stood out was how genuinely dedicated everyone was to making me feel comfortable, reassured and cared for.Their attention to detail and the level of personalised care were outstanding. It is rare to come across such a wonderful team of people who combine exceptional professionalism with such genuine warmth and humanity. I am incredibly grateful to every single member of staff who looked after me. You are all a true credit to Cleveland Clinic, and I cannot thank you enough for making my experience so positive. Truly five-star care in every sense

Mrs Rebecca Christenson

Physiotherapist

I came to Rebecca after more than four months of constant daily pain from a hip labral tear. As someone who’s very active and a former athlete, being stuck in pain for that long was hard and mentally tough, and I’d already been through several other physios without real progress. The difference with Rebecca was clear from the start. She understood the diagnosis, took the right approach to help me manage hip pain, and gave me the right exercises at the right stage, rather than a one-size-fits-all programme (ie the classic “clam shells” every hip patient probably gets handed). Since then my pain has steadily improved, and with it my mental health. I’m still on the recovery path, but for the first time in months I feel like I’m genuinely heading in the right direction. Also to add here, her 20+ years of hands-on experience show in every session. She’s also efficient, straightforward and genuinely helpful and invested in getting you better. I couldn’t recommend her more.

Essex Private GP

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 2 more

My family have seen both Dr Hannah Casey (me) several times, she is absolutely fantastic, she has got to the bottom of so many things for me when I was getting nowhere with anyone else. She is kind, thoughtful and really knows her stuff. Just brilliant. Will always see her as and when I need to. My husband and son have both seen Dr Eka. He is superb also, such a wonderful manner and again really knows his stuff. My son was squeezed in today even though there were no appointments and he immediately accessed and told us what we needed to do next. He is so caring and honestly wants to help in the best way he possibly can. Both Dr Casey and Dr Eka we feel really care about their patients, you are not just a number or another appointment, they treat you with the time and care necessary at all times. We would highly recommend Essex Private GPs as a whole but in particular Dr Casey and Dr Eka.

Mr Daniel Urriza Rodriguez

Vascular Surgeon

An excellent surgeon – I couldn’t recommend Dan more highly! I first went to see Dan having experienced superficial blood clots in my varicose veins and was understandably quite anxious. From the very first consultation, he was absolutely brilliant. Kind, reassuring and incredibly knowledgeable, he immediately put me at ease. He took the time to answer all my questions and clearly explained the treatment options. I underwent radiofrequency ablation with Dan six weeks ago and couldn’t have asked for a better experience. He explained everything clearly, made me feel completely comfortable throughout and has a great sense of humour, which really helps! Six weeks on, I’m absolutely thrilled with the results and so glad I took the time to find him. Not only is he an excellent surgeon, but he’s also a genuinely lovely person. I wouldn’t hesitate to recommend him. Thank you, Dan!

Miss Sara Razi

Podiatrist

From the moment I entered the Clinic I was treated so nicely by all staff and really felt listened to when I explained my problem. Sarah was very professional and took a full and thorough history from me whilst conducting a full and detailed assessment of my foot problem and also clearly explained what to expect during the consultation so I was put at ease from the start. I have Achilles tendonitis which caused me a lot of pain but visiting the Foot Clinic Sarah helped to adjust my orthotic which caused me almost immediately relief and gave me specific exercises to complete longer term and ideas for follow up care so I was very satisfied with my appointment and the care I received! The clinic is very relaxing and also thoroughly clean and the staff members were all very friendly and helpful and there was little waiting time also which all contributed to a great experience!

Cathedral Dermatology

Dermatology, Plastic Surgery

I cannot praise the staff at this clinic highly enough. From start to finish, the service was outstanding. Dr Bryan Murphy was extremely professional, friendly, reassuring and took the time to answer all my questions. I was anxious about my skin biopsy, but Dr Murphy’s kind, reassuring manner put me at ease and made the experience much more comfortable. Also the two nurses who assisted helped. I also had a lovely chat with Orlaith, who is exceptionally welcoming, helpful and professional. She provided me with the information I needed and answered my questions. Marcella was extremely helpful when I phoned post surgery with a query and called me back promptly. The standard of care from all the staff was exceptional. I would highly recommend this clinic especially Dr Murphy. Thank you all for making what could have been a worrying experience such a positive one.

Mr Ammar Alhasso

Urologist

I was extremely impressed by Mr Alhasso’s professionalism, efficiency and reassuring manner . After noticing blood in my urine, Mr Alhasso promptly arranged a CT urogram followed by a flexible cystoscopy the next day. He explained the procedure clearly beforehand and carried it out completely painlessly, putting me at ease throughout. He also had the CT scan results available to discuss with me and took the time to explain his clinical observations and findings in a clear and reassuring manner. What could have been a worrying experience was made so much easier by his kindness, expertise and professionalism. I am very grateful for the prompt investigations and excellent care I received, and would have absolutely no hesitation in recommending Mr Alhasso to anyone requiring urological care.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

My recent experience with Dr Om Lahoti and the hospital was exceptional. The hospital facilities are of the highest standard, and all staff members were extremely professional, attentive and supportive throughout my visits. Everything was handled with remarkable efficiency. X-rays were taken on-site, with the images forwarded directly to my email almost immediately. Surgical procedures were also arranged promptly and efficiently, with excellent communication throughout. The patient rooms and facilities were outstanding, as was the quality of the food. Every aspect of my experience reflected a genuine commitment to high standards of patient care, comfort and professionalism. I could not recommend Dr Lahoti and the hospital more highly. An excellent experience from beginning to end.

UK Vein Clinic - Harley Street

Vascular Surgery

I felt nervous when I arrived for my vein surgery, but was quickly put at ease by the lovely nurses and surgeon, who ensured I understood what was about to happen. The process lasted only half an hour, in which time both legs were treated. It was fine and I was able to walk to the tube and get the train home. Pain wise I didn’t even need pain killers, minimal discomfort was all I felt the first night. After 48 hours I removed the bandages and to my delight discovered that my worst veins were completely gone! There was bruising of course, but what a joy to be free of the unsightly bulging veins that had been burning and aching for some time. If you are thinking of doing this I would highly recommend. Go for it, don’t hesitate. It’s early days for me but so far so fantastic!

Mayfair Health

Physiotherapy

My doctor referred me to Mayfair Health for lower back pain and general mobility problems, and I was put in touch with Gina. She was fantastic from the start. She quickly worked out what was causing my back problems and then took the time to put together a tailored plan to strengthen my lower back. Gina guided me through each exercise and made sure I was doing them correctly. That gave me real confidence when I carried on with them at home. She was also incredibly positive and encouraging throughout. She helped me see that my back and mobility problems were very manageable, which made a huge difference to my outlook. I couldn't recommend Mayfair Health, and Gina in particular, more highly. I will certainly be returning if I ever need physiotherapy again.

Dr. Muhsin Almusawy

Haematologist

I was recently referred to Dr Muhsin Almusawy for further investigation of a health condition, and I was extremely pleased with the care I received. He took the time to thoroughly understand my symptoms and arranged a number of relevant blood tests and ultrasound scans to investigate the underlying cause and rule out any potential conditions. Dr Almusawy was punctual, courteous and highly professional throughout the appointment. I particularly appreciated his thorough approach, attention to detail and reassuring manner. I would highly recommend Dr Almusawy to anyone seeking a knowledgeable, thorough and professional haematologist.

Mr Shankar Thiagarajah

Orthopaedic Surgeon

Mr Thiagarajah is a very professional person and explains things in a very clear and understandable way. He is always polite and friendly and puts you at ease. I feel total trust in him and have been delighted with my experience of his knowledge and capabilities to perform excellent surgeries. My recent knee operation has been successful and he has given me my quality of life and mobility back. Everything that he told me would happen has so I trusted him totally. I feel I was given excellent attention and information throughout my hospital stay and at my follow up post surgery appointment.

Welbeck

Cardiology, Allergy Medicine, + 20 more

Incredible care and an amazing outcome from Mr Manjaly Even in my 80th year, deciding to get cochlear implants was the best choice I ever made. After hearing aids failed to help, I did my research and chose Mr Joseph Manjaly at OneWelbeck for the procedure. The surgical care was fantastic, and the post-activation support from the audiology team was exactly what I needed to adjust to the new sound. Now, I am fully back to enjoying life—chatting easily in crowded restaurants and watching TV without waking the neighbors. Heartfelt thanks to everyone involved in my care! — Richard

Dr Jonathan Behar

Cardiologist

I am incredibly grateful for the guidance, care and support I have received from Dr Behar throughout the treatment of my atrial fibrillation. Through his expert consultations, medication management and carefully considered treatment plan, I have gone from struggling to walk short distances to now training at the gym most days. The improvement in my health, fitness and overall quality of life has been remarkable. Being under Dr Behar’s care has been truly transformative, and I cannot thank him enough for the positive impact he has had on my lifestyle and wellbeing.