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Mr Gurdip Shergill

Orthopaedic Surgeon

Everything great, but I would suggest that the reception team focus on the clients in front of them, rather than managing the phones at the same time – I wonder if phones could be managed somewhere away from reception, as every time I had to go back to the desk or passed it by there were people standing waiting being ignored because the reception team we’re doing other things, which doesn’t make a great first impression or mean that people feel cared about or important. This was the case at both the main entrance reception and the outpatient reception. Again, everything was great and everybody was lovely. But also to say that I was asked to come early but not told that I would be having an x-ray in advance, so I arrived 15 minutes prior to my appointment, then had to go for my x-ray and ended up not being seen until 40 minutes past my appointment time, which was the original time, before they moved it to an earlier slot! It didn’t really matter on this occasion, but it’s just a little inefficient and it would’ve been nice to have some clarity as to what to expect when I arrived and I could’ve also arrived in time for the x-ray prior to my appointment had I’ve been told, also I could’ve filled the forms in prior to arriving if they’ve been emailed. No complaints about anything though, and very happy with the service and care overall

Bristol Menopause Clinic

Public Health Medicine, Obstetrics & Gynaecology, + 1 more

I wanted to share how positive my most recent visit to Bristol Menopause Clinic was. From the moment I arrived, I felt truly listened to, believed and validated. My experiences of PMDD and perimenopause were taken seriously, without minimising or rushing, and I felt fully supported in making decisions about my care. Since the appointment, I genuinely cannot believe the difference I feel within myself. The impact on my wellbeing has been significant, both emotionally and physically, and for the first time in a long while I feel hopeful and grounded in my body again. Compassionate, knowledgeable and person-centred care makes such a difference, and this clinic offers exactly that. I am incredibly grateful for the support and would wholeheartedly recommend Bristol Menopause Clinic to anyone navigating PMDD or their perimenopause journey.

Candover Clinic

General (Internal) Medicine, Physiotherapy, + 19 more

De Holden has done more than she knows. She has been the first doctor that has listened to me and made me not only feel heard but also like I’m a whole person not a group of symptoms and issues with no end in sight. Dr Holden has a lovely manner about her and actually cares about her patients. The whole process was simple and the best decision I have made. I now need to work on a more in depth action plan to more forward with but know I can go back and get help to more forward if needed. This appointment helped me more than any medication could. It gave me my sense of self and not like I was making it all up. I wholly 100% recommend Dr Holden if you are struggling with joint pain because she cares and that is unfortunate rare today

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Very happy with the set up all round. Consultant amazingly helpful in comparison. He was extremely knowledgeable and very concerned . I liked the fact that he actually listened when I explained my problem. ( Its tedious even for me to hear so I can understand the need to switch off at times)...!...but obviously extremely painful ! The actual appointment with the consultant was about 30 minutes. He examined me and advised medication for immediately and perhaps in the future. Excellent man ,so nice . I felt at ease to speak about my pain . The receptionist was so kind and the nurses are angels. I would recommend highly. Thank you Spencer Wing. Mrs B J.P.

Clarity - Coventry

Gastroenterology, Ophthalmology

There was a massive time delay in getting my discharge letter/documents After lots of emails to Binley and Coventry ( possibly some to “ differing addresses “ , I admit ) phone calls ( no call backs as promised) I eventually received an email from Binley with the discharge document attached IT WAS WRONG ! I have asked for another ACCURATE letter I feel “ a look into “ your ADMINISTRATIVE SYSTEMS should be immediately undertaken Angela said she would “ close my file “ , perhaps a shade early considering the happenings By the way your documentation quotes a 15 minute walk from Coventry Railway station to your Binley site …..,…… MORE LIKE AN HOUR ! Roger A.

Mr Hemant Vakharia

Obstetrician & Gynaecologist

Mr Vakharia is an incredibly experienced and knowledgeable doctor. He treated me for stage 4 endometriosis after my initial diagnosis on the NHS. He made sure I had all the tests needed to establish the extent of my condition which was debilitating at certain points of my cycle. He was patient and compassionate in explaining my options and gave me plenty of space to ask any questions in the moment and encouraged me to take my time thinking over treatment options before making my decision. I ultimately chose the surgical route as that would've improved my quality of life the most and it was a supportive and reassuring experience from start to finish.

Osteopath West

Neurology, Osteopathy, + 2 more

I had an acute pain in my right leg and had difficulty walking. Having had IDD treatment at Osteopath West before for sciatica I called and was given an appointment later that day. On arrival i was given a thorough examination and it was decided that I most likely had a pulled muscle as well as a nerve issue. I had some deep massage on my back and leg followed by an IDD session. The result today is that the pain is considerably better and i can now walk mush better than before. I am grateful for the prompt appointment and the service I received and would recommend Osteopath West to people in a similar position.

Leominster Osteopaths & Therapies

Physiotherapy, Audiology, + 6 more

When I telephoned to make my appointment - during early afternoon -your receptionist was amazing! So many times since pandemic, in my experience businesses seem to have cut back on providing that so important first line of contact with a person who is friendly, welcoming and listens making intelligent comments and is really helping the caller. This was one if the best experiences I have met with lately - I can't praise the young lady enough - she's a real asset to the Practice. Mark was also amazing - but I've had treatment from his before some years ago so I knew what to expect and wasn't disappointed!

᠎ Debbie McKenzie

Dental Care Professional

Always an absolute pleasure coming to Vermilion, the staff are just on another level. I honestly think you wouldn’t get that kind of treatment anywhere else in the country. Customer service is first class. Everyone, from the admin teams and front of house, to the Drs and Hygienists. Had my third Hygienist appointment with Debbie last week, she is absolutely amazing, always feel better after seeing her (mentally and with a sparkling mouth 😂). Also, Dr Martin Morley is also such a great guy, so easy to talk to and great at what he does. Best dental team, hands down.

Dr Meekai To

Obstetrician & Gynaecologist

Dr To is outstanding: she combines rigour and expertise – the finest measurements, most thorough exams – with a kind, clear, decisive manner. My husband and I had a complicated pregnancy history and Dr To helped us navigate decisions about testing, scans, and delivery timing so we felt like we both knew what we wanted AND understood why. We also came in with more base knowledge than your average couple and Dr To was happy to use more scientific terminology, rather than sanitise or overly 'translate' anything.

London Allergy Consultants

Allergy Medicine

The ACE facility was very impressive with sleek and modern finishes, and sensitively designed for allergy with all shared areas wipable and allergen-free. As a mother of a young baby, it was also great to see the centre ideally set up for kids and babies with easy pram access everywhere and multiple baby change facilities. The centre also offered all allergy-related support services (blood tests, pharmacy, dermatology) under one roof, saving me from having to run around to get my child everything needed.

Mr Max Mifsud

Orthopaedic Surgeon

Absolutely fantastic consultant, very caring and considerate. Always takes his time to explain findings eg, showing xrays. Happy to answer all questions. No question is to small or insignificant. Will always work around you and your family and your needs. The care doesn't stop at the end of the appointment, is always happy to assist where needed. Mr Misfud made the journey to recovery for our daughter possible and was always there with us every step of the way.

Mr Michael Wilson

General Surgeon

Doctor Wilson provided excellent patient centred care throughout my treatment . From the initial consultation through to post operative appointments he explained everything in a clear , concise manner in a way that was easily understood. I would highly recommend anyone who is currently experiencing issue with their Gall Bladder to get in touch and make an appointment, I’m so grateful to Dr Wilson and would not hesitate in seeing him again if needed.

Mr Metin Nizamoglu

Plastic Surgeon

From my first consultation to post-op follow-ups, Dr Metin was consistently professional, highly knowledgeable, and incredibly reassuring. He explained everything clearly, answered all my questions, and made me feel confident and at ease throughout the entire process. I trusted his expertise completely and am very grateful for the care I received. I’m extremely pleased with my results so far and very much looking forward to seeing the final outcome.

Mr Raj Nigam

Urologist

Mr Nigam Is a an excellent consultant and surgeon. From the first consultation I was kept fully informed on the treatment options available for my diagnosis. I was informed of all possible risks with the treatments and proceeded with Hifu based on the position of my tumor. The pre organisation, treatment and after care was all excellent and the result was successful. I would 100 per cent recommend Mr Nigam and his staff for any urology issues.

Experts in Skin and Hair

Dermatology

My whole experience at "Experts in Skin and Hair" has been positive. Dr Pallavi Gupta has been really kind and has explained everything very clearly. She completely understands the anxiety you might have, and reassures you at each step along the way. She made sure that my procedure was carried out as soon as possible, to give me peace of mind. The communications from her team have also been good.