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Mr Chin Hooi Gan

Obstetrician & Gynaecologist

Following years of treatment for endometriosis through the NHS, including oophorectomy in 2015 and a full hysterectomy in 2018 at the age of 28, It was confirmed that I still had endometriosis and I have since undergone 2 further laparoscopies. The last procedure in 2024 was unsuccessful and some of the endometriosis tissue was left. My symptoms steadily got worse to the point where I could not walk unaided and was taking morphine daily in order to function. My quality of life was non-existent and I had lost faith in the NHS due to continuous dismissals. Following my own research I found Mr Gan. After the initial appointment with him in June 2025, for the first time I felt I had been listened to and believed when I spoke about my pain and symptoms. Mr Gan was very sympathetic, compassionate and thorough. He communicated his concerns very well and ensured I completely understood my issues. Mr Gan then kept me informed of his plan, the whole process and potential time frames. It was also very clear that the most important thing for Mr Gan was for me to come out of the whole process with a better quality of life and alleviation of my symptoms, as there were question marks over exactly where and how much endometrial tissue there was. Several times he shared his concerns regarding surgery and the cost of surgery Vs the reward, this clearly showed his concern for doing the right thing and that his patients come first. However I insisted that my symptoms were linked to endometriosis due to my past experience and Mr Gan listened. He agreed to do the surgery. I underwent surgery in October 2025 led by Mr Gan. During the surgery Mr Gan excised endometriosis and scar tissue from my bladder, sigmoid colon and vaginal vault. He also located and removed an 8cm endometriosis nodule/scarring that was attached and constricting my ureter, hypogastric nerve and several ligaments. Mr Gan was clearly incredibly precise as the surgery was completed with no complications, despite the significant intricacy! When I awake following my anaesthetic, I was immediately symptom free. The pain that had been crippling me for years had gone. The only explanation for this is the skill, care and expertise of Mr Gan and his surgical team. As I write this I am 10 weeks post op, I am back at work full-time, I walk twice a day with my dog and have no need of pain relief whatsoever. I am back to my old self, I have my life back and my partner and I could not be more grateful for what Mr Gan did for me. Following years of dismissals and medical gaslighting from gynaecologists elsewhere, Mr Gan truly was my light at the end of a very long and dark tunnel. Mr Gan will always be my first choice should my endometriosis return, I cannot recommend him enough. Thank you Mr Gan for everything that you do!

Mr Kirana Arambage

Obstetrician & Gynaecologist

I recently had surgery with Mr Kirana Arambage , and I cannot speak highly enough of the care I received. From the very first consultation, he was exceptionally kind, patient, and informative. He took the time to explain every step of the procedure in advance, making sure I fully understood what he would be doing and why. That clarity and reassurance made an enormous difference to my confidence going into surgery. The aftercare was equally superb. He explained what was happening at each stage of my recovery, what the expected outcomes were, and made me feel genuinely supported throughout. His communication was outstanding, and I always felt listened to and cared for. The recovery itself has been the best I’ve ever experienced, and the improvement to my quality of life has been remarkable. I am incredibly grateful for his skill, expertise, and compassion. He is truly exceptional at what he does, and I feel so fortunate to have been under his care. Thank you so much for helping me, for fixing the problem that had affected me for so long, and for doing it with such professionalism and kindness. He is an amazing consultant and I couldn’t recommend him more highly.

Mr Kailas Nakade

Obstetrician & Gynaecologist

I really enjoyed working with Mr. Nakade and am extremely grateful for his support and care. As a woman, I’ve often felt anxious about working with a male gynecologist, but Mr. Nakade was exceptionally polite and thoughtful. He put a great deal of effort into creating a calm, respectful, and comfortable environment, and I honestly never felt awkward for even a moment. I trusted him completely and felt genuinely taken care of throughout the entire process. He explains everything very clearly, is extremely careful and attentive, and the quality of care was outstanding. I also heard excellent feedback about the surgery itself and the follow-up afterwards. I especially appreciated that he uses modern tools such as an AI notetaking system, which allows notes to be available instantly and accurately. This made the process feel very transparent and well-organized. Overall, I can only say positive things about Mr. Nakade and would highly recommend him.

Mr Anshul Sobti

Orthopaedic Surgeon

I would like to provide some positive feedback following our recent experience, Mr Sobti's PA, whose name I unfortunately do not have, was extremely helpful and efficient. She arranged a virtual appointment with Mr Sobti on Friday 12th December at short notice and ensured my daughter was seen promptly so her care was not delayed over the Christmas period. She also made sure an MRI slot was available that same Friday evening if required, and organised a follow-up appointment for Monday 15th December. This meant we were able to receive a diagnosis and treatment plan very quickly, which we greatly appreciated. Mr Sobti was also excellent. He explained everything clearly and was calm and reassuring throughout the consultation. Overall, we received a very good level of service and felt well supported throughout the process.

Dr Julian Strange

Cardiologist

Dr. Strange performed an angiogram/fitted a stent for my husband in October 2025. He was clear, decisive and reassuring throughout the process and afterwards. His genuine concern for his patients is best demonstrated by the way in which he responded quickly and positively to my husband's situation, adding him to an existing list at a few days notice. Even more impressively, he also took the time on that day to discuss with me an incident which had led to my admission to A and E two days earlier, recommended and arranged an angiogram and provided a quick, helpful diagnosis and management plan. It was beyind what we could have expected and I am very grateful to him - for both of us.

Professor Bruce Kidd

Rheumatologist

I’ve been under the care of Professor Kidd for over five years due to ongoing joint pain and inflammation, and I couldn’t be more grateful for his support. He is consistently kind, attentive, and thorough in his investigations. He takes the time to explore different treatment options and ensures I feel informed and involved in every decision. Over the years, he has conducted comprehensive tests and tried various approaches to help manage my condition. He is always quick to see me when needed and provides clear, thoughtful solutions. His dedication and professionalism have made a huge difference in my quality of life.

The London Clinic

Physiotherapy, Dermatology, + 13 more

I had a video consultation with Dr Kallis. In the previous months I had a abdominal ultrasound scan and a CT abdomen and pelvis dual phase scan which appeared to show conflicting results. Dr Kallis explained the purpose and limitations of such scans as the reason for such conflicts, which I found understandable and reassuring. He also outlined the appropriate tests to take to clarify any remaining issues. Dr Kallis was patient and clear in responding to any questions I had. The organisation of the video consultation was very efficiently handled by his Medical Secretary. I would certainly recommend Dr Kallis

Mr Alistair Balfour

ENT Surgeon

I saw Mr Balfour regarding a persistent long term balance disorder. He listened very attentively and took the time to carefully review my past medical tests and reports. He was then able to suggest the next step forward to find the root problem looking at my symptoms from a different viewpoint which was quite refreshing as I felt no one had considered what I had been explaining in the past. Whether the tests will reveal the problem or not I am very grateful to Mr Balfour for his knowledge and professionalism.

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

I waited longer than usual for my appointment but Mr Sharma was very apologetic. He examined and more importantly listened to me about my concerns. The follow up letter arrived promptly so action could be taken. He gave me a referral for an appointment to have steroid injection which I obtained within 24 hrs. Sadly the referral letter had a couple of mistakes but these were rectified very quickly. Very impressed with the process and we are all individuals so mistakes can happen.

Moorfields Private Eye Hospital

Ophthalmology

LASIK mono vision. Exceptional experience from start to finish. I was always very well-informed regarding appointments, the procedure (in advance and during), post care and follow-up appointments. Moorfields is the leading eye surgery/care NHS and private institution in the UK. Mr Gore and his team were faultless in their care, professionalism, and communication throughout. Expectations thoroughly exceeded. I can now see without glasses for reading and driving. Transformative.

The London Dermatology Centre

Cosmetic (Aesthetic) Medicine, Dermatology

During my appointment, I was recommended a series of creams, and I did purchase them. I was a bit taken aback by the total expense at checkout, as the cost wasn't explicitly mentioned or discussed during our consultation. I was simply asked if I wanted to purchase them here today. It would also have been helpful for me as a patient to understand if there were any alternative products available through NHS, even if they weren't the primary recommendation.

Mr Darmarajah Veeramootoo

General Surgeon

I had my endoscopy at Clare Park. Before the procedure Mr Veramootoo came in to see me and gave a clear explanation of what would happen. He knew I was apprehensive and nervous so I was more at ease and reassured after talking to him. The procedure went well and I felt looked after during and after. I would highly recommend Mr Veramootoo for is professionalism but also for his caring and attentive manner that made me feel understood and listened to.

HCA Healthcare UK The Princess Grace Hospital

Breast Surgery, Urology, + 8 more

I only saw Mr Lambert so cannot give feed back on any other member of his team. From being referred by someone who knows him well, I was predisposed to like him and respect his expertise, but hadn't expected to find such a a courteous, thoughtful, kind man who engaged with every aspect of me as a patient. Mr Lambert answered all my questions and was patient and understanding. I felt listened to, for the first time since I had my injury.

St John & St Elizabeth Hospital

Paediatric Cardiology, Cardiology, + 33 more

Dr. Kapur was incredibly welcoming, knowledgeable, thorough in her examination, and confident in creating a plan to manage and treat my condition. She has working relationships with several other physicians locally to whom I was referred for further testing. We scheduled a follow up visit for next month to assess progress and discuss treatment options. I left feeling supported and hopeful. Thank you, Dr. Kapur!

Lucio Health

Diagnostics & Testing, Holistic Therapy, + 1 more

Although I’ve only just received my meds from Astron and Lucio health I cannot praise them enough. They have listened to, and answered, all of my questions appropriately and the whole team are passionate about their cause: providing patient choice with dedicated personalised medical protocols. I would encourage anyone who is looking for a personalised cancer care service to use Lucio and Astron Health.

The Salisbury Practice

Clinical Psychology, Psychology, + 1 more

I can’t thank The Salisbury Practice, and in particular Dr Steve Holmes, for the excellent support and help towards managing my chronic pain. The care and kindness shown towards me was amazing and I have greatly benefited from seeing Dr Steve. The Practice is a calm and reassuring place where I was always welcomed with warmth and compassion. I would highly recommend The Salisbury Practice.