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One Ashford Hospital

Audiology, Cardiology, + 22 more

There was a lot of confusion in regards to my follow up appointment post surgery. An appointment was booked and agreed for Monday morning, another appointment was booked for the afternoon in addition to the morning appointment, which I tried to rearrange for the following day and recieved confirmation, that appointment I found out later had not been booked and one was made for the following week, and I had called to confirm the appointment for Monday morning too. I found out later that the Monday morning appointment was cancelled but I was not told this until I arrived for the appointment early. Gill at reception was extremely helpful and was immediately on the case to help me as this was a wound check appointment. She spoke to Nikki and Bev and I was able to be seen very quickly. I appreciated all the help I was given by Gill and she helped me create my next appointment for 6 weeks time and navigate the situation well. The appointment itself was informative and very good. I believe there was a mix up with the lists for the day and it seemed to be that everyone just got confused with what appointments for me were needed to be rearranged/ cancelled. Everything was resolved quickly and calmly, and I thank everyone for their help in resolving this.

Fitzrovia Suite

Obstetrics & Gynaecology

My experience at the Fitzrovia private maternity suite at UCLH was exceptional from start to finish. The room's were spotlessly clean, comfortable, and calm - exactly what you hope for during such an important emotional time. The food was genuinely excellent, with a great variety of choices, which made a real difference during recovery and long days on the ward. Most importantly, the staff were absolutely amazing. From the midwives and healthcare assistance to the catering team, every single person was kind, caring and professional. The midwives were extremely knowledgeable and always on hand to support and reassure, no matter the time of day. Nothing ever felt like too much trouble. What truly stood out was the continuity of care even after discharge. The midwives remained available to support me with breastfeeding and post cesarean aftercare, which was invaluable and made me feel supported well beyond my stay. I cannot fault the Fitzrovia private maternity suite at UCLH. The standard of care, compassion, and attention to detail where outstanding, and I would highly recommend it to anyone considering private maternity to care.

Newmedica Newcastle

Ophthalmology

I was greeted by an amicable, polite & efficient receptionist on arrival and shown to the waiting room where member of the theatre staff would come for me and explain what would happen next. Kate introduce herself and on knowing I have profound hearing loss made sure that I understood everything. She prepared me well with the required eye drops and made sure I understood the process that would happen in theatre. Having escorted me into theatre she introduced me to Mr Shafiq, the surgeon and the other theatre staff. Mr Shafiq is very approachable and explained clearly what was going to happen. During the procedure he talked me through what he as about to do and what I would see. He was very reassuring throughout the whole procedure which took about 10 mins. He explained clearly about the eye pad, the eye drops etc and Kate made sure that I had understood this before she escorted me to the waiting room. Overall, an excellent team and excellent care; even better than I'd expected because of my profound hearing loss.

Dr Adam Friedmann

Dermatologist

Dr Friedmann is not only so professional and knowledgeable but utterly reassuring. We first visited him for my daughters acne and he put her at ease immediately, explained everything clearly and the problem was solved within weeks. I recently went to his new clinic at Festival House in Cheltenham and was blown away by the space, the gorgeous reception, friendly welcome and huge practice room. It was five star. My concern was dealt with with kindness and understanding and the options were laid out clearly. He is an outstanding practitioner who I would highly recommend to anyone and everyone. I would give him 6 stars if I could!

Better - Soho

Acupuncture, Physiotherapy, + 2 more

I have chronic pain (left elbow, right wrist, and lower back) due to sports injuries and less-than-ideal posture from long working hours in finance. I first met Simon at the Canary Wharf clinic in 2018, and he has since become my go-to physio. Not only does he provide effective pain relief, he also helps me understand the root causes so I can manage the pain myself. I highly recommend him to anyone who works long hours and also trains hard at the gym. Went to see him first week of Jan 2026 becasue my wrist was a bit flared up last month, and he's as good as usual!

Mr Christopher Brew

Orthopaedic Surgeon

This was my first major operation. I was very nervous and quite anxious before going to the hospital. After booking in, I was taken to my room where the staff carried out all their pre ops checks. Whilst doing this my nerves began to calm as the staff were so warming and kind in their approach. My operation was early in the morning and I was back in my room in time for lunch. My post operative care was also of a high standard, the staff were excellent. The operation went very well and I would highly recommend the operation and also Yorkshire Clinic.

Mr Gurdip Shergill

Orthopaedic Surgeon

Had a review on my right shoulder today with Mr Gurdip Shergill at New Hall Hospital. He explained in detail the issues with my shoulder and how we could move forward with a plan. I was able to make an informed decision and surgery was decided. A rare gentleman in this busy world and with a smile. Very professional, never felt rushed and was given the option to ask questions. Very impressed and have asked for my husband to be also referred for treatment under Mr Shergill.

London Bridge Sports Medicine

Sports & Exercise Medicine

Dr.Raiman has been exceptionally supportive and thoughtful through the whole process. I have been struggling with a very painful shoulder and arm for a long time - he very efficiently organised a MRI scan. His diagnoses were very clear, he took his time to explain to me what is happening and patiently listened to all my questions. He also suggested clear plans for my next few steps so I am very much reassured. Thanks very much for all your help :)

Mr Nigel D'Souza

General Surgeon

My experience with Mr D’Souza and his team has been nothing but excellent. Everything from making my first appointment all the way through consultations and having a colonoscopy was treated with the utmost professionalism and care. Mr D’Souza did a fantastic job, keeping me informed of everything through the process. I can recommend him without reservation to anyone looking for a specialist that is at the top of his profession.

Dr. Nasim Rouhani

Dermatologist

Dr Rouhani is knowledgeable, efficient and has an air of quiet confidence. She made the experience easy and was also very open to seeing if I had any other dermatological issues unrelated to the one I presented with, as she was happy to look at those too. She explains things in a clear manner. Overall a 5* experience. I would not look elsewhere for another Dermatologist!

The Skin Surgery

Dermatology

I contacted Ben at the Skin Surgery in 2025 to get a papule removed. The service and professionalism were second to none! A follow up treatment was required, where I received laser treatment, this was painless and delivered great results! Ben makes you feel informed, listened to, and very relaxed during the procedure! Highly recommend Ben and the team at The Skin Surgery!

Miss Ayeshah Abdul-Hamid

ENT Surgeon

I had a really positive experience with Miss Ayeshah Abdulhamid. She took the time to explain everything clearly, in a way that was easy to understand, which really put me at ease. I felt listened to, reassured, and never rushed during the appointment. By the end, I felt confident about the plan and very satisfied with the care I received. I would highly recommend her.

Loughview Health

General Practice (GP)

Dr Moore was absolutely so lovely and I felt confident with her. I am glad I made the appointment. It’s great to know I can get to see a GP quickly and not get stressed trying to get through on the phone to NHS GP. If I need to return I certainly will and would recommend Loughview Health to any of my family and friends.

Mrs Claire Freeman

Podiatrist

I saw Mrs Freeman to address an issue that had restricted my movement for the best part of 6 months. The problem was efficiently diagnosed and a corrective action agreed. The surgery itself was fast and professional. Throughout my treatment, I found Mrs Freeman and her team most adept and personable.

Dr Sarah Wright

General Practitioner

I have seen Dr. Wright 3 times now. I found her to be excellent, she put me at ease, listened to me, gave me options and advice. I have been very impressed and as a consequence have set up a membership plan which enables myself and my husband to see her if the need arises at a very reasonable cost.

Skin Inspection

Dermatology, Gastroenterology, + 1 more

An excellent experience Everything was explained in detail about the procedure and aftercare and relevant previous history. Explanation was given during the procedure and I was made to feel at ease.