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Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

i can’t fault the friendliness and cleanliness of the building, as both were fine. However i’m personally disappointed in the follow up for my appointment, without going into too much personal detail, my issue involved changing mental health medication which needed close monitoring, i found it challenging having to email a generic email to discuss my private information with admin staff on a friday morning after my appointment , and was left all weekend without any feedback, i ended up getting a generic email on monday morning. this could have been detrimental to a vulnerable person changing a medication so flippantly and am quite disappointed that this GP didn’t take this into consideration and lacked holistic care. i had clarity not to change my medication on a whim on the advice of the gp as i felt the support wasn’t there. duality healthcare could be positive to a physical ailment but not in this case. i was actually going to join as a member but decided against this due to my experience with duality.

Mr Chaminda Sellahewa

General Surgeon

Mr Sellahewa was courteous and professional but the system was neither helpful to him nor to me. I had attended for a check on my completed inguinal hernia surgery, but his on-screen data suggested that I had come for an assessment for yet another. I had had your consultants’ surgery at that juncture for two inguinal repairs - I had no more to fix. It would have saved me a round trip of over an hour at night (I am a competent driver, at 79 yrs old ) and his time, had I been referred to my local GP or surgery nurse for this assessment; if she had spotted abnormalities she would have referred me back to your consultant. This attendance has been an avoidable waste of time and costs for both parties.

Dr William Bruce-Jones

Psychiatrist

Could not fault the experience, secretary was wonderful and found me a last minute appointment within a couple of days when I stated I required an assessment urgently. Dr Bruce- Jones was very professional and listened carefully to all of my concerns, and I felt at ease explaining all of my worries. I required the assessment for a compensation claim for the Army and the clinical letter and over view he provided was very well detailed and was exactly what I required. He gave some structured treatment on how to manage my anxiety which I have listened to and am now in discussions with OpCourage and GP for extra support. Would reccomend his services.

Miss Anna Kamocka

General Surgeon

As a patient, I felt truly heard, supported, and respected throughout my experience with Dr anna Kamocka. Dr Kamocka took the time to listen carefully, explained everything clearly, and made sure I understood my options without ever feeling rushed or dismissed. Her professionalism was matched by genuine empathy, which made a difficult situation feel far more manageable. I left each interaction feeling reassured and confident in the care I was receiving. Her expertise, compassion, and calm approach made a meaningful difference in my experience, and I am deeply grateful for the quality of care and attention provided. Thank you Dr Kamocka!

Wellness in Motion Physio Therapy Chislehurst

Physiotherapy

I can’t recommend this clinic enough. Anjila Rokaya is an excellent physiotherapist and truly made all the difference for me…I’ve had so much improvement in my shoulder pain since starting treatment. She was professional, knowledgeable, and really supportive throughout. Also a huge thank you to Kelly for being so helpful with my booking.. she called me back quickly and gave me clear information about my insurance invoice and everything I needed. Brilliant service all round. Absolutely love them 🥰

Mr Nimesh Patel

Orthopaedic Surgeon

Mr Patel had the results of my recent x-ray and MRI. He showed me them on-screen and interpreted them. He advised me of things I should do to maintain mobility but did not think the arthritis, though painful, was of sufficient severity to merit any surgical or medical interventions. His manner was entirely professional and helpful. He made clear I could come back within 6 months if things deteriorated. I could contact reception. I left on time and very satisfied with the prognosis and advice.

Spire Montefiore Hospital

Dermatology, Breast Surgery, + 17 more

All staff, including the receptionist, were very nice and helpful. The hospital waiting areas and the consulting room were very clean and well maintained. There were unlimited free hot drinks and water available for waiting patients. Whilst the hospital does not have a car park, there was plenty of on-street parking available (charges varying up to £6.50 for 4 hours - enforced until 8pm), even on a busy Friday traffic wise after 4pm, when I arrived.

London Bridge Sports Medicine

Sports & Exercise Medicine

Dr.Raiman has been exceptionally supportive and thoughtful through the whole process. I have been struggling with a very painful shoulder and arm for a long time - he very efficiently organised a MRI scan. His diagnoses were very clear, he took his time to explain to me what is happening and patiently listened to all my questions. He also suggested clear plans for my next few steps so I am very much reassured. Thanks very much for all your help :)

Dr. Syed Hassan

Respiratory Doctor

I booked an appointment for a week away. It was then cancelled and another appointment book for one month hence. I cannot do this as I am abroad. They then offered an appointment one further month away. So instead of the original appointment mid January I am now waiting until mid March. I called them ana left a message I wanted to have a chat to cancel and move to another consultant or get an earlier appointment. No call back.

Essex Private GP

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 2 more

My first appointment at the Oakdin clinic was such a pleasure. The staff were polite and cheerful and the waiting area was clean and quiet. Dr Lach was welcoming and easy to talk to and clearly knowledgable and well informed. She explained every step which enabled me to make an informed decision. I did not feel rushed and was given plenty of opportunities to ask further questions.i look forward to going back to see her.

Dr. Arif Hussenbux

Gastroenterologist

I found a doctor Arif a pleasure to deal with, he is clearly an expert in his feeld and knows everything you would expect someone in his position to do so not only that he is very approachable communicative and has a good sense of humour and friendly which is important to me my dealings with him have been superb. I would definitely advise anyone to use him and I will do so myself if required.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

Overall I am satisfied with the service but I don't always feel like my consultant is as prepared for the consultation as he should be given how much it costs. I would expect him to have familiarised himself with my notes and previous conversations that we have had about treatment options. I find that I sometimes have to go over the same ground that we have discussed before.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

I was certainly impressed with every one I met and my operation went very smoothly. All of the staff were excellent, friendly and very reassuring, including the nurses, physios and kitchen. Everything was explained in great detail and they went out of their way to make sure I was as comfortable as I could be. I have sung The Horders praises to all my friends.

Essex Private Doctors

General Practice (GP)

I saw Eleanor with my mother and she was simply amazing. Incredibly personable and knowledgeable and she took the time to look holistically at my mother's health and come up with a formidable plan of action. My mother's health has improved drastically since being under Eleanor's care and it's all thanks to her expertise, care and professionalism.

Dr Ralph Rogers

Sport & Exercise Medicine Doctor

Extremely pleased with the level of service received from Dr Rogers. Provided clear feedback for the timeline for treatment and recovery and offered support every step of the way. Excellent team. Thank you Dr Rogers!

Mr Olugbemisola Oworu

Ophthalmologist

Mr Oworu was very professional throughout the whole procedure and made me feel very comfortable with his friendly personality. The results of the procedures are also amazing. Thanks so much