Find your trusted Doctor

Moorfields Private Eye Hospital

Ophthalmology

It would be helpful to add the following to your briefing: after surgery - we will offer to help you to a taxi or to the taxi rank, if you do not have a person to accompany you Worth considering clear plastic, wrap around glasses for walking/cycling in windy areas/or where likely to be grit in the air Clear some space in your fridge for the eye drops which will need to be refrigerated If you are travelling invest in a portable coolbag, with icepack to keep eye drops at the required temperature no eye make up on the day or for a month post op / swimming hair washing will be tricky for a few days, so consider dry shampoo explain to people what is normal in terms of recovery day by day over the subsequent days post surgery explain to people what to do, if despite taking the drops, there is a feeling of grit in eyes explain to people - if it is normal or not to see halos or to see with a soft focus - perhaps have images, which are shown ahead of time provide youtube video with how to insert drops - have practise drop session on a pre visit, with non irritant drops, to enable the technique to be mastered The person who provided the medicines did not go through the 'knuckle technique' which is on the document provided, trying to master this when your eye sight is recovering is not straightforward Suggest that patients have ibrufen 200 and or paracetemol at the ready suggest setting alarm on phone at regular intervals for drop taking suggest that surgeon creates faqs to answer frequent questions on the various options of lens, implications

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

Initial experience poor. Arrived at reception, receptionist was on the phone. When call ended she walked away to do some admin. No 'Be with you in a moment'. When she came back, no smile and 'Welcome to One Hatfield' Just 'Have you been here before?' 'No' Well here's a form to fill in'. Felt a nuisance getting in the way of her important phone calls and administration work. Waiting area tired looking, main circular seating area looked like it needed a good clean. Strange seating arrangement with very narrow gaps to get through into main area. People called for their appointments from different directions and hard to hear names being called. Consultant seen was excellent, which raised the end experience overall. But not enough to make up for the indifferent receptionist.

Mr Su-Min Lee

Urologist

I have been to see Mr Lee on 3 occasions for surgery now. I could not have been happier with the process. Mr Lee is a very welcoming calm man. Needles to say I was very nervous walking into this situation after having a not great experience with the NHS for my first of 4 surgeries. I was worried about the time frame and how long I was going to be in pain for. Mr Lee assured me that all of my surgeries would be completed by Christmas. He completed all of my surgeries within a 2 months period and before Christmas. I could not be happier with the process and now have found a new lease of life pain free. Not only and amazing urologist/ surgeon but an all around excellent man. I am truly grateful for his work.

Cathedral Dermatology

Dermatology

My experience from the moment I walked in through the front door till I left was 1st class,I had a consultation with Dr Bryan Murphy who was very friendly,welcoming & professional just a true gentleman, he knew instantly what was wrong and treated me there and then saving me a return trip and another consultation fee,I’m very happy with the treatment I received.I also have to say the receptionist (sorry I didn’t get her name) was lovely the perfect person to welcome patients.

Mr Andrew Skyrme

Orthopaedic Surgeon

From the initial consultation, to the talk before and after the operation and the phone call a week after the operation to see how I was progressing, Mr Skyrme could not be bettered, he did my first replacement and I was delighted he was also doing this one. He comes across as a most caring and human individual as well as being a first class surgeon, I felt completely at ease knowing he was performing my operation. Thank you.

Mr Anthony Murphy

Podiatrist

Thank you to Mr Murphy for sorting out my foot. From first consultation to the final sign off Mr Murphy spent time explaining everything clearly and was very personable. On my final consultation he patiently answered all of my questions and queries. The actual operation on my foot has been a great success and I cannot believe how he has transformed my wonky foot and removed my bunion so cleanly, it now looks perfect!

Ms Anna Moon

Orthopaedic Surgeon

Initial consultation with Ms Moon to hopefully diagnose and later treat the pain in my left hand. She examined me, read an existing X-ray report and identified two possible causes. She wants an Ultrasound scan to help with diagnosis. She was very clear and professional at explaining the mechanics of my problem and hopefully will give a diagnosis and possible treatment at my follow-up consultation.

Mr Atul Kusanale

Oral & Maxillofacial Surgeon

At The Harbour Hospital, Poole, Mr Kusanale removed a 5 to 7cm lipoma from my neck. There was a risk involved because the lipoma was immediately adjacent to a major blood vessel. I feel that I have made an excellent recovery so far, with no adverse effect, pain or inflammation, and only a small scar to the neck. On that basis I am very happy with the outcome so far - thank you.

Mr Andrew Baldwin

Oral & Maxillofacial Surgeon

I made an appointment to see Mr Baldwin after having had an NHS procedure and looking for a second opinion and an assessment of whether I should have any follow up work. I left well informed and confident in his assessment and what to do, or rather what not to do next. The hospital is also fantastic and the appointment was on time making the whole experience very easy.

dentalessence - Burgess Hill

Dentistry

After an emergency appointment was made, the pain was attributed to a crack in one of my back teeth. Well within a week, I was back in the chair having it repaired. The front of house staff were great, scheduling me in so quickly. Dr Zayd Mehdi and nurse were amazing. An impressive display of teamwork and how to get the job done leaving the patient at ease.

Circle Cheshire Clinic – part of Circle Health Group

Cardiology, Dermatology, + 9 more

Even though there was an error with the theatre not being booked correctly the team did everything to ensure that the change of time was communicated. They looked after me and I cannot fault anyone on the team who rescued what could have been a very stressful event and made it right.

Check4Cancer

Oncology, Diagnostics & Testing

Very efficient, a GP found a breast lump and I needed an answer quckly. This was perfect, not only was the question resolved 2 days later, it was the week before Christmas and I might have struggled to get in if i had had to go through the rigmarole of finding a consultant myself.

Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Haematology, Cardiology, + 9 more

Very happy with the overall quality of care received. The friendliness of all the staff was very comforting, at a worrying time. Thank you to all those who helped me out. (And I do happen to be a medical doctor who was experiencing here ‘life from the other side of the fence’!).

London Digestive Centre

Gastroenterology

The staff were welcoming, professional, and very efficient from check-in to check-out. The clinic was clean and well organized, and the wait time was reasonable. I would definitely recommend this clinic to anyone looking for quality healthcare and friendly service.

Mr Viju Peter

Orthopaedic Surgeon

Mr Peter was very clear about all aspects of the hip replacement operation. He answered any question I had clearly and in a way that was easy to understand. The operation went very well which, in conjunction with the exercises made recovery quicker than I expected.

Mr Jonathan Pollock

Plastic Surgeon

Mr Pollack saw me as an outpatient following surgery 4 weeks ago...he was on time, friendly, professional and very personable as always...ever ready to clarify, help and ensure that I knew what was happening and why...a great doctor