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Medical Prime Menopause Clinic

General Practice (GP)

I found MP through a friend of my sister who was having an horrific menopausal ordeal so she decided to go private and discovered MP. She spoke very highly of them and so both myself and my sister immediately booked appointments. I had an unpleasant interaction about 2 years earlier with an NHS FEMALE doctor at my GP surgery when I tried seeking help with my menopausal symptoms, as I found her quite callous and unsympathetic as she told me that I just needed to buckle down & get on with it as it is normal and every woman goes through it, but she would describe pills if I couldn’t handle it. I was so disheartened and discouraged that I never sought any further help. So struggled through this for three and a half years without any medical help. I tried a lot of natural & herbal remedies but nothing seemed to help, if anything it made my symptoms worse. I was suffering from awful hot & cold flushes and unbearable itchy skin. It was so debilitating and was making me miserable and I have always been a bright and upbeat individual. I had a talk with Zarina, the office manager, who arranges all the appointments and follow up calls and who was simply put a godsend. She was empathetic, patient, kind and very reassuring. She is an amazing ambassador for the clinic. I referred to her as My Earth Angel, she was beyond helpful. My doctor of choice was Dr Ash. I had my first appointment with her and liked her immediately. She is extremely knowledgeable and skilled and could answer any question asked of her. She put me at my ease instantly and asked considered and pertinent questions surrounding my symptoms. I never felt that she was just going through the motions and that I was one of many. She was very down to earth, personable and likeable. It almost felt like a chat between friends , although one of them extremely knowledgeable about the subject at hand. I came away feeling fortified and HEARD! Dr Ash immediately got me started on a prescription , and advised a follow up appointment for 12 weeks later to see how the medication had worked. I used a pharmacy that they are affiliated with to order my prescription and it was an huge relief as it arrived to my workplace the very next day so I could start on it immediately. I had my follow up appointment with Dr Ash and she adjusted my prescription as my symptoms had lessened but not disappeared so upped the strength which helped immensely. I am now receiving my prescription through the NHS and am doing really well and have gotten my life back , but I could not have achieved this without Medical Prime who put me on the road to recovery. Yes it is expensive but totally worth it in my opinion. I had no idea about where to start and it is a minefield as there are so many doctors out there who just prescribe medication without really thinking about what is most suitable for YOU. MP really take the time to find out what medication will give you the best results and that is what everyone wants and needs. . Dr Ash was very thorough and I was never made to feel that I was being dramatic about the effect my symptoms were having on me. Medical Prime made a huge difference for me and I will be ever grateful for their help in my menopausal journey.

Professor Yacoub Khalaf

Obstetrician & Gynaecologist

I'm a private patient, and I had the pleasure to be treated with Dr. Khalaf twice at the Assisted Conception unit at Guys and St. Thomas Hospital. The first time, I did egg freezing and the second time I went with my husband for assisted conception assessment. The summary is that Dr. Khalaf is highly professional and respectful, he was honest in the treatment plan that I needed and suggested against unnecessarily procedures. Also, he was available to answer all my questions at any time, and was flexible with weekend appointments to match my work schedule. He is very respectful and made me feel comfortable during the examination. For egg freezing, a friend of mine referred me to Dr. Kahalf, and he exceeded my expectations. He explained the process very well, and  made me feel comfortable asking any question (even the silly ones). He gave me his phone number and was always available to answer any question at any time. The process was very smooth too, as I picked the medications from the hospital and Dr. Khalaf showed me how to take it. The eggs retrieval operation was also very smooth as the staff at the hospital were kind and nice.     My positive experience with Dr. Khalaf led me to go back to him with my husband for assessment for assisted conception. From day one he told us that we don't need IVF and the pregnancy should happen naturally. Then, he guided us through the assessment process and did a sperm test for my husband followed by a HyCoSy test for myself.  Both tests were fine, and he told us to try again and wait. We tried after the HyCoSy test, as he suggested it increases the chances of natural conception, and I got pregnant without the need to go through IVF!  I would definitely recommend Dr. Khalaf!

Mr Julian Pavier

Podiatrist

I have had a Morton’s Neuroma for many years, which gradually worsened to the point that it severely impacted my daily life. After seeing a consultant in my hometown of Birmingham, I decided to research other options and came across Mr Julian Pavier, so I made an appointment to see him in Nottingham. Julian Pavier was truly fantastic. During the initial consultation, he identified a second, previously undiagnosed neuroma. Mr Pavier was extremely knowledgeable, and I had complete confidence that he was the right person to carry out the surgery. Following an MRI, it was decided that one large neuroma would be removed through an incision on the bottom of my foot, and a second, smaller neuroma would be decompressed through an incision on the top of my foot. I felt very reassured that this was the right decision. The surgery was carried out under local anaesthetic, and I was able to travel home later the same day. I followed all of Mr Pavier’s advice regarding recovery and rehabilitation. I am now around eight weeks post-op and absolutely over the moon with the outcome. I can walk normally without pain and wear normal footwear for the first time in years. I am gradually building up my walking and have even signed up to run a half marathon in a few months’ time — something that felt completely unattainable for many years. I couldn’t recommend Mr Pavier more highly. His knowledge, expertise, care, and skill when it comes to Morton’s Neuroma are truly second to none. I’m so glad I travelled to Nottingham to have my surgery with him.

Mr Edward Ibrahim

Orthopaedic Surgeon

I saw Mr Edward Ibrahim at Syon Clinic in Brentford to provide me with a second opinion after seeing a different consultant as my shoulder and arm pain worsened - and I didn't feel confident with the first consultant after the post-consultation communication I received. After a few visual tests and reviewing previous scans, Mr Edward Ibrahim immediately corrected the misdiagnosis I received from teh previous consultant. He identified the issue, explained the condition and proposed treatment in a clear and easy-to-understand manner. He was patient, answered all of the questions I had. I felt much more confident of the diagnosis. His secretary is polite, efficient and sends post consultation letters in a timely manner WITHOUT typos - which I did have from the first consultant. Since following Edward Ibrahim’s treatment plan (ultrasound guided hydro dilation with steroid to the left shoulder and ultrasound guided steroid to the right shoulder along with physio to both plus physio/shockwave therapy to tennis elbow), my condition has significantly improved and is continuing to improve. Based on my experience, I highly recommend Mr Edward Ibrahim. He has a calm, gentle and patient approach and allows time for you to discuss and ask questions.

HCA Healthcare UK The Portland Hospital

Fertility Medicine, Paediatrics, + 1 more

The Portland Hospital truly felt like a five-star hotel combined with exceptional medical care. From the moment we arrived, everything was calm, organised, and incredibly well run, making what can be an overwhelming experience feel reassuring and even enjoyable. The facilities are outstanding, the rooms are beautiful, and the level of comfort is unmatched — but what really makes The Portland special is the people. The care we received from the midwifery team was absolutely exceptional. In particular, midwives/nurses Lucy and Anna were truly wonderful. They were kind, attentive, reassuring, and incredibly supportive, always taking the time to check in, explain everything, and make us feel completely cared for. Their warmth and professionalism made such a difference to our experience and helped us feel confident and supported every step of the way. The aftercare was equally impressive, with genuine attention to both mother and baby. Every member of staff went above and beyond, and nothing ever felt rushed. We are so grateful for the outstanding care we received and would highly recommend The Portland Hospital to anyone looking for exceptional maternity care in a calm, luxurious, and supportive environment.

Meadows & Wood Hearing Care - Worle

Audiology, Diagnostics & Testing

My hearing care assistant Claire was brilliant. I only made the appointment because I was spending New Year in the area from London and still had muffled hearing despite being under treatment for wax removal in both ears. I had already gone down the local NHS route, which uses only irrigation, to no effect and the private (Specsavers) route, which uses only micro-suction, with limited success after several visits. So I was delighted that with just one treatment of about twenty minutes at Meadows and Wood my ears were completely clear. Claire used both methods in appropriate combination to get the result I wanted. She was very pleasant, friendly and extremely professional and fully answered any questions I had. She was also careful to keep me informed of what she was doing at every point of the treatment whilst ensuring that there was no pain or discomfort. I would unhesitatingly recommend Meadows and Wood to anybody. The standard of treatment I received was so high that it might well be worth making the trip from London the next time I need their services!

One Hatfield Hospital

Audiology, Cardiology, + 21 more

I was going to e mail anyway to pass on my thanks so it’s nice to be able to leave a review. How lovely all the staff were that I met on NY eve. Dr Aziz was amazing! What a kind, considerate, empathetic and professional individual. I felt really unwell that day and concerned about some test results. She was so thorough, talked everything through with me in such a kind and understanding way. I left feeling so reassured. I want to thank the two lovely ladies on reception for helping with a couple of issues, a lovely lady who advised about which tests/appointments to approach first and another lovely lady who took my blood tests. I am sorry I did not get any names. But I want to say a huge thank you to all five individuals I met that day. You really helped me so very much. Five star rating all round from me! Happy New Year all.

Professor Mike Thomson

Paediatrician

Our daughter was referred to Professor Mike and from the very first appointment we felt confident she was in excellent hands. He acted quickly, arranging a procedure straight away, which led to a prompt diagnosis and clear treatment plan. When it became clear that the initial treatment was not effective and her circumstances changed, Professor Thompson continued to be incredibly supportive and proactive, adjusting her care and ensuring she moved onto an alternative treatment approach. Throughout the entire process, he remained attentive, approachable, and kept in touch, making sure we were fully informed at every stage. He has a calm, friendly manner and always puts our daughter at ease. We couldn’t recommend Professor Mike Thompson highly enough and are extremely grateful for his dedication and care.

Mr Ahilan Kailaya-Vasan

Neurosurgeon

From the start of coming in I was informed every step of the way with what was happening and what options were open to me, nothing was to much trouble. My family was thought of as well as myself enabling them to feel that I was in good care and knew I was being looked after. Mr Ahilan Kailaya-Vasan and his team showed the upmost professionalism, care and kindness in what was a traumatic and frightening experience. I felt confident with himself and his team who I feel saved my life. No words can express how grateful I am.

Simply Meds Online Pharmacy

Medical Weight Loss, Pharmacy

On my order I specifically asked for CAPSULES of paracetamol not Tablets. The turn around was quick but I realized when receiving 3 boxes of tablets no care had been taken to check the medecine. When I asked for a return label they asked for photos and description of the packaging of which I cant do . I'm over 90 and not familiar with taking photos and being a simple mistake in product I didn't understand. I will never use these people again and wil never recommend them. My order #

Dr Mohammad Ghazavi

Dermatologist

I had a great experience with Dr. Ghazavi for my acne and acne scar treatment at Skinhorizon Clinic. Dr. Ghazavi was very knowledgeable, patient, and took the time to explain every step of the treatment plan. I felt genuinely listened to, and the approach was tailored to my skin needs. I’ve seen noticeable improvement in both my acne and scars, and the care throughout was exceptional. I highly recommend Dr. Ghazavi for anyone seeking effective and professional acne treatment.

The Park Hospital (part of Circle Health Group)

Breast Surgery, Cardiology, + 19 more

I had my surgery at The Park Hospital and my experience was excellent. The hospital was very clean and well maintained, and all of the staff were extremely helpful, caring, and professional throughout my visit. I felt very well looked after from start to finish. The food was good, there were free hot drinks available, and the physiotherapy support was excellent. Overall, it was a really positive experience and I wouldn’t hesitate to recommend The Park Hospital.

Mr Shakeeb Khan

General Surgeon

I received surgery to repair a hernia at the Nuffield Hospital Bristol with Mr Khan. The operation was successful with no complications and I've now recovered. Mr Khan provided plenty of reassurance with time to ask questions prior to surgery, on the day and afterwards and the Nuffield made for much more relaxing/stress free experience than visiting a larger hospital. I would recommend him and this hospital for anyone needing this surgery.

Inverness Outpatient Centre – part of Circle Health Group

General Surgery, Obstetrics & Gynaecology, + 2 more

The Inverness Outpatient Centre itself was excellent — clean, well organised, and very welcoming. From reception to clinical staff, everyone was extremely kind, professional, and helpful, which made the whole visit smooth and stress-free. The staff were attentive and friendly, creating a calm and reassuring environment throughout. Overall, a fantastic facility with extremely good staff, and I couldn’t have asked for a better experience.

Mr Javier Bardavio

Ophthalmologist

Firstly… Happy New Year to all your team - it certainly has been for me. The whole process was absolutely excellent, and in particular the skill of the Surgeon was exceptional - Mr. Javier Bardavio, I was told via doctify.com before arriving. I can’t speak highly enough about the service, communication and treatment I received. Sincere thanks Optegra at Whiteley Ron (Cataract removal and Intra-Ocular lens fitted to right eye.)

Oval Medical Centre

Cardiology, Cosmetic (Aesthetic) Medicine, + 10 more

My mum had the best care. From start to finish: the receptionists were attentive and friendly. Dr Sonia was very thorough putting together her medical records (my mother is visiting the UK only), explained everything, was very approachable and we could see she really cared. We could not have had a better experience, thank you!