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Ahead4babies

Oral & Maxillofacial Surgery, Paediatrics

Thank goodness we found you! My son was born with torticollis and, as a result, always slept on one side. We had no idea this would lead to the flattening of his head, especially since no advice was provided post-birth. He was subsequently diagnosed with Plagiocephaly and a 15mm asymmetry (which is classed as moderate). We felt incredibly let down by the initial lack of guidance. While repositioning could have helped in those early weeks, by the time we realised there was an issue, too much time had passed to correct it without intervention. Navigating the next steps was difficult, as we were faced with a plethora of misinformation. We had several NHS and private consultations, but no one could categorically tell us that a helmet would fix it. The "party line" from the NHS is that they don’t work, but I can now categorically say that is simply not true! We initially met with a different helmet company but got cold feet when they couldn't guarantee the results, they estimated a "best-case" improvement of only 9mm. Following a discussion with Bassel Zebian, a Paediatric Neurosurgeon at King's College Hospital, he recommended we see Dr. Stenhouse at Ahead4babies. After discovering that two of our friends had also used them, we felt reassured enough to reach out. From the very first phone call, we were sold. They were clear about what to expect, answered all our questions, and confirmed they could get the asymmetry down to 0mm. Knowing the clinic is run by craniofacial surgeons gave us total peace of mind that we were in good hands. Dr. Stenhouse, who carried out our son’s treatment, is a Consultant Maxillofacial Surgeon at King’s College Hospital. He is incredibly honest about expected outcomes and will not recommend a helmet if it isn't truly necessary. After the first meeting, you are given the space to digest the information and decide whether or not to proceed. This was a breath of fresh air compared to other companies that seem to focus more on profit than actual need. While other helmets might look "flashier," they often work by removing layers as the head grows. In my opinion, this is far less effective than Dr. Stenhouse’s approach, as he bespokely trims the inside of the helmet to accurately adapt to the head as it grows. Our son wore his helmet for 17 weeks in total. We eventually agreed it was time to stop at 1mm asymmetry rather than risk overcorrection. Throughout the process, the 24/7 WhatsApp support team was fantastic, making the entire journey incredibly smooth. To any parents in doubt, if your child has moderate or severe asymmetry and you are past the first 12 weeks where repositioning is most effective, get the helmet! It is extremely unlikely to improve significantly on its own. It is also VERY important that you take action early while their head is still soft to see faster results, ideally as soon as they can support their head (around 4–5 months). I hope this helps other parents navigating this process. If you have any questions, feel free to reach out to me on social media. I’ll leave you with a picture of the result, one happy baby with a perfectly shaped head!

Professor John Deanfield

Cardiologist, Paediatrician

Professor Deanfield is exceptional. I have been treated by several highly regarded cardiologists over the years, all of whom were very good. However, Professor Deanfield operates at a different level. He takes the time to listen carefully, ensures you feel fully understood, and explains complex medical issues in clear, simple terms that are genuinely easy to grasp. What truly sets him apart is not only his clinical expertise, but his manner. He is calm, thoughtful, and genuinely caring, which gives real reassurance at what can otherwise be an anxious time. Since coming under his care, my health has improved significantly, and I have felt consistently well supported throughout. The same can be said of his team. Mel and Serenity are both thoroughly professional, warm, and clearly care deeply about patients. Together, they create an environment that feels supportive, personal, and well organised, with an excellent bedside manner throughout. I would have no hesitation in recommending Professor Deanfield and his team.

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

This was my first colonoscopy procedure so I didn’t know what to expect and was quite anxious. Looking at the patient reviews on this site beforehand really helped me so I wanted to add my own comments here as well. The 2 day preparation for my late afternoon procedure (fasting and drinking the cleansing medication) was actually the worst part, however I followed the instructions and kept myself very hydrated throughout, that along with a couple of boiled sweets in the last couple of hours to stop the hunger pangs really helped. The clinic staff were all really friendly and helpful from the moment I arrived and talked me through the process throughout so I knew what to expect. I had sedation for the procedure itself which was completely painless, and I got the results quickly. At all times my wellbeing was prioritised by the staff, with 1 to 1 nursing and a very welcome drink and biscuit afterwards. Special thanks from me to Roberta and Dr Khan, and my aftercare nurse whose name I forgot (sorry!)

Urban TRT

Endocrinology & Diabetes

I started TRT last July at a point when I was struggling significantly with fatigue, anxiety, and poor sleep. Since beginning treatment, all of those areas have improved dramatically, and the difference in my overall wellbeing has been genuinely life changing. A large part of that is down to Chris and the environment he has created at Urban TRT. Throughout the process he has monitored my progress closely, explaining results clearly and adjusting treatment thoughtfully where needed. What really sets Urban TRT apart, however, is how personable and approachable Chris and the team are. I have always felt informed, listened to, and confident that my health was being managed properly rather than simply being treated by numbers alone. I genuinely would not hesitate to recommend Urban TRT to anyone considering TRT or looking for a clinician who takes a genuinely holistic and professional approach to patient care.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

Needed a routine hernia operation, didn't want to wait 4–6 months, chose Royal Free Private Patients based on surgeon's online profile and because profits go to NHS; also I have been an NHS patient at RF. Was seen quickly for initial consultation and got surgery appointment when I wanted it. Mr Iype did a tidy job of the surgery, I am now recuperating with no complications so far and very little pain. Anaesthetists were friendly and efficient, and Severo my nurse in my ward was helpful, reassuring and friendly. I had a ward room to myself, which my wife could stay in while I had the surgery. It was clean and roomy, though a little cold – take extra blankets. The lunch I was given after surgery was pretty good, and they were able to get a sandwich for my wife too as well as teas and coffees. All in all, went very well.

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

This was a follow-up appointment. It should have been after 2 weeks but because the practitioner works very part-time this wasn’t possible. She then said I should have been in sooner! Treatment not as successful as with past practitioners before we moved to this area (I had brought records to first appointment but she had suggested a different approach). Further treatment offered on the day of the follow-up but I felt the practitioner was getting very defensive and I was losing confidence, so I declined. When I was waiting to go in someone else was trying to book a follow-up appointment. When she couldn’t get one desk staff said it probably didn’t matter as most people don’t need it! This clinic suits me location wise but unfortunately this wasn’t a great experience so I won’t go back.

Mr Issaq Ahmed

Orthopaedic Surgeon

From my initial assessment appointment Mr Ahmed made me feel at ease & really listened to my views & limitation the knee pain was having on my life.Through out the level of communication was personal & helped lessen my anxieties.My admission & experience right from prep for the operation, in particular the anesthetist approach helped me relax.The whole team supported me through recovery.Discharge,follow up calls from Mr Ahmed & the distinct almost immediate improvement have helped me engage in my own rehabilitation programme.My 6 week review showed the results of the operation were successful & I have regained stability in my knee .It has been life changing,allowing me to focus on my next life stage Thank you all !

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

Main reception lovely and consultant was great. Imaging receptionist was blunt and frankly dismissive. Now paying invoice for consultation the original price was quoted on phone I found it’s £20 more which isn’t much but when you are self funding every £20 counts! When I complained I was directed to the fees as outlined on my original appointment letter which state it would not exceed £150 which it obviously doesn't but it wasn’t explained that the figure quoted on phone was only an estimate. Pricing should be communicated more clearly for those who don’t have insurance. So far, apart from consultant, a disappointment.

Mr Sanjoy Basu

General Surgeon

Bit offended by dr Basu. Loved the sound of his own voice, kept butting in when I was trying to explain things. Granted I'm overweight but to go straight to pushing weight loss jabs and a gastric sleeve as if I'm not capable of loosing weight and building up my fitness levels on my own (which I've started and as a retired athlete I'm very capable of that commitment and focus) and have to pay for the privilege of his condescending bedside manner. Will go back just to rub his face in it after dropping the weight and then go see another specialist who doesn't see me as a walking paycheck...

Ellern Mede Ridgeway | Eating Disorder Hospital for Children

Dietitian, Psychotherapy

An amazing specialised unit Which is a privilege for any child My son aged 17 was very very poorly suffering with ARFID and extremely low weight Our 5 month journey has been outstanding, beyond expectations, pleasant safe environment, friendly experiences staff a feeling of home to home, excellent opportunities to pursue studies, welcoming supportive staff at all levels and positions, overall a positive experience with having my son who restored his weight and has fighted his life threatening situation now leading a normal life Thank you to the whole team and the management structure.

Mr Himanshu Wadhawan

General Surgeon

I had an excellent experience with Dr. Himanshu Wadhawan. As a gastroenterology specialist, his experience is evident from the first consultation. He was incredibly thorough in walking me through the entire treatment process, which put my mind at ease. I underwent an endoscopy arranged by his team; the entire procedure was handled with the utmost professionalism. Most importantly, the results after following his treatment plan have been excellent. I can’t recommend Dr. Wadhawan enough for anyone seeking expert gastroenterologist care.

Mr Damian Clark

Orthopaedic Surgeon

Damian has a very polite bedside manner that exudes confidence and experience without arrogance. The knee replacement operation was fully explained and in my case due to back problems other consultants were requested to give advice before the operation was agreed. The Hospital stay itself was very satisfactory, plenty of staff and care. Overall experience including inpatient experience 5*. Recovery is well advanced after just 6 weeks which I have attributed to Damian's skill and following physiotherapy exercises at least 3 times a day

HMT Sancta Maria Hospital

General Surgery, Vascular Surgery, + 19 more

I highly recommend Dr Sandra Hlaing who I decided to seek help with regarding my menopause struggles. She was amazing and explained everything to me in great detail. She was professional but friendly and put me at ease with my situation. I came away with a huge sigh of relief as I was listened to and given a plan which I desperately needed. I am extremely grateful to Dr Hlaing as I now feel happy and so much more in control of my condition. She is a credit to both her profession and Sancta Maria Hospital.

Professor Suveer Singh

Respiratory Doctor

Professor Singh is an outstanding doctor. From the moment we met him, he was kind, patient and extremely knowledgeable. He listened carefully to all our concerns, explained everything clearly and made us feel completely at ease. His professionalism and genuine care for his patients are truly admirable. We are extremely happy and grateful to be under his care and would highly recommend him to anyone seeking an excellent and compassionate physician.

Mr Cyrus Jensen

Orthopaedic Surgeon

Mr Jensen was amazing from start to finish This guy was a breath of fresh air when it came down to people skills, care & absolute attention to my condition. More so of the fact that he himself has also suffered the exact same condition as mine. I am so grateful to be a patient under the reputable, professionalism of his expertise & care, please oblige and pass on my sincere thanks & gratitude.

Dr Serge Nikolic

Pain Management Specialist

Serge is an excellent professional from what I have experienced. No, he does not have a good bedside manner, but he is a great consultant. I take the latter over the former. He is very to the point and my first consultation with him took 17 minutes which included an examination. If you are fragile and want a sympathetic ear, he's not your man. If you want a great professional, don't hesitate.