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Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

Overall, Spire Elland was great and I would happily return should I require any further procedures in the future. The rooms are spacious and comfortable, and everything is very clean. I think the main thing letting the hospital down is patient communication. All appointments and comms are recorded and delivered via an app. If you don't want to or aren't able to download the app (like me), you do end up being left a little in the dark about things. For example, I had been given a surgery date fairly soon after my initial consultation, which was great, however I hadn't been informed that there would be multiple pre-operative assessment appointments to attend - all of which were on-site at Spire Elland, which is around an hour's drive for us. On one occasion, I had to make last-minute arrangements to move clients around as I'd been unaware of an upcoming appointment - I'd received no email, no text, no phone call, no letter. I just so happened to log in to my online portal and find the appointment date there. I moved clients around so I could attend, and just a couple of days before my appointment received a text message to say the date had changed, with no explanation provided. I called to try and find out why this might be, but was met with a dismissive reply of, "We just had to move it". All of the documents outlining the process for my surgery and the prep I should do beforehand were provided online, and the online portal isn't the simplest to navigate, so accessing them wasn't as easy as it could have been. When I was admitted for my day surgery, the staff were very welcoming and friendly, although I did find that I received a blunt reply whenever I asked a question about anything. This was my first ever surgery and my first time being put under general anaesthetic, so naturally I was quite nervous. Some of the members of staff were very helpful and supportive, but others seemed to have little patience, which wasn't ideal and only served to make me more anxious. When I came to after the surgery, I had been expecting to have a bit of a handover with someone so I could at least find out how it had gone and what they had/hadn't found. Unfortunately, Mr Gan was occupied in another surgery, and so I was discharged before having the chance to speak to him. I asked the nurses for some clarification - any brief notes or insights they might be able to give to put my mind at ease a bit until I could speak with Mr Gan - but this was met with quite curt replies. I was told no one could read Mr Gan's handwriting so no one could tell me any information, which at the time was quite frustrating as I'd been dealing with the pain for so long and had viewed the laparoscopy as the light at the end of the tunnel. It was disheartening to leave the hospital without any real clarification of the issue. Now having had my final follow-up with Mr Gan, I can say with confidence that all of my questions have been answered, and I feel validated and supported as a patient. However, I can't help but feel that had the communication from the hospital team been a little better throughout the process, it wouldn't have been so frustrating to wake up after the surgery and find that no one could tell me how it had gone.

Dr. James Howard

Cardiologist

I had an exceptional experience with Dr Howard and cannot recommend him highly enough. From the outset, the consultation was calm, professional, and reassuring. The cardiac MRI itself was conducted efficiently, but what truly set this experience apart was the time and care taken afterwards to explain the results. The findings were explained clearly, systematically, and in a way that was both thorough and easy to understand, without being rushed or patronising - this shouldn’t be taken for granted! I’ve had previous imaging visits where I didn’t feel like I fully understood the results or the next steps. Every question I had was addressed thoughtfully, with clear reasoning and genuine engagement. I truly felt heard by Dr Howard. It was obvious that this was a clinician with deep expertise, but also someone who places real value on patient understanding and reassurance. I left the appointment feeling fully informed, confident in the conclusions, and reassured about my future care. I felt like I received outstanding clinical care, combining excellent diagnostic expertise with exceptional communication and genuine warmth. I would not hesitate to recommend Dr Howard to anyone seeking high-quality, patient-centred cardiac care.

Thames View at Charing Cross Hospital

Respiratory Medicine, General Surgery, + 39 more

We met the excellent Mr Arthur Dalton who has known me since 2023 when he led the outstanding NHS team (which included the ICU nurses) that saved my life after a brain subarahcnoid haemorrhage and, again, in 2024, when my aneurysm needed recoiling and a flow diverting stent was also inserted . This time we sought his opinion to help us decide between two treatments for a brain meningioma, after two previous consultations at another private hospital had created confusion and anxiety,. As always, with impeccable professionalism and a warm approach, he explained the pros and cons of each procedure in relation to my particular case, allowing us to finally make the decision that suited us best. It is always deeply reassuring and an absolute joy to receive Mr Dalton’s opinion. We feel extremely lucky to have met him.

HMT Sancta Maria Hospital

General Surgery, Vascular Surgery, + 19 more

I have recently had cosmetic surgery at Sancta Maria and i genuinely would not want to go anywhere else…. I may be biased as I work at the hospital but for me regardless of who I was the staff were very professional and gave outstanding care. I always watch how every staff members provide this incredible service to other members of the public but honestly they showed me so much care and compassion throughout my surgery. The staff in all departments - especially recovery and ward as that’s where I spent my time mostly. Also Ashley in outpatients for providing me with an appointment for dressing clinic to put my mind at ease when I accidentally got my dressings wet. Honestly I would not want to have had my surgery anywhere else. Thank you all so much. I am very proud to work within such an incredible team.

Physio Remedies

Acupuncture, Hand Therapy, + 3 more

I ruptured my Achilles tendon playing squash last September. My consultant surgeon strongly recommended Physio Remedies, who have an excellent reputation for helping athletes recover and return to sport in the best possible condition. I’m being treated by Naomi Murray, who closely follows the latest international research on Achilles injuries, which is very reassuring. The rehab plan has always been clear, progress has been excellent, and follow-up is very responsive whenever I have questions. Her patients’ recovery and long-term outcomes are clearly a genuine priority for her. The facilities at the Lansdowne Club are also outstanding and make a real difference to the quality of the rehabilitation. I would definitely recommend Physio Remedies.

ABBI Clinic - Manchester

Psychiatry, Psychology, + 1 more

Abbi Clinic have been nothing short of incredible in supporting me with my recovery journey. I was really apprehensive about this style of ‘therapy’ but I am so glad that I took their advice and tried it because the structure of the clinic is perfectly curated to individuals needs. The staff at Abbi clinic make every effort to ensure that your journey is personalised by getting to know each individual person and it shows in their care and support. A special mention to Kate who I can not thank enough for always giving her undivided attention and showing week in and week out that she genuinely cares to support you in recovery.

Sussex Wellman Clinic

Diagnostics & Testing

I can’t recommend David highly enough. I went in feeling 'off' and he was able to confirm that exactly how I was feeling was reflected directly in my blood tests. It was such a relief to have my symptoms validated by the data rather than feeling like it was all in my head. He explained the results clearly and started a treatment plan that has been life-changing. I’m now feeling in great health, with a huge boost in my motivation and overall energy. If you want a doctor who connects the dots and gets real results, David is the one to see.

Ms Glenda Erwee

Psychotherapist

Glenda's ability to help me see, to look, and to work at things differently has changed my life significantly. I owe Glenda, a huge amount, whilst I know she would say, I needed to do the work, and this much is very true, I could not have done it without Glenda's support, encouragement and professionalism. I have more self confidence, more self awareness, and more self potential than I did before I started therapy and I'm incredibly proud of the work we've done. "Thank you Glenda" just isn't enough!!!

Dr. Abraham Neduvamkunnil

Paediatrician

Our 8-week old son had difficulties with his breathing, which we were very worried about. The doctor was very professional, took time to understand the issue and checked for all possible causes. We are really grateful for his recommendations and for suggesting a follow up appointment in 8 weeks’ time, which was important for us to see that the matter was being monitored diligently. Thank you for your care and support.

Bloomfield Health

Psychiatry, Psychology, + 1 more

Professor Bloomfield is an exceptional psychiatrist. He balances professional expertise with a very kind, human touch. I never feel rushed during our appointments; he is patient with my questions and always provides well-rounded, informative feedback. He doesn't just provide a service; he provides a thoughtful partnership in mental health. I feel much more confident in my journey thanks to his guidance.

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

The staff were so helpful and friendly. I went in to my appointment straight away. I had my follow up consultation with Mr Luke Cascarini. He works with you in such a kind and approachable way so that you get the best care. He is so knowledgable and was able to answers all my questions. I’m so grateful that I got referred to him as I finally have answers that I have been searching for, for many years.

Dr. Lowri Bailey

General Practitioner

I was pleasantly surprised and pleased that Dr Bailey remembered me even though I had not been for over 18 months. She had my notes available to go through history but also remembered things from my previous visits. I felt there was good continuation and as always, I found her friendly, thoughtful and professional. She also treats me like the adult, is not patronising or dictating.

Dr Himanshu Singh

General (Internal) Medicine

Very good experience with Doctor Singh. He is obviously very experienced in his field and very thorough, looking at all the aspects of my snoring problems. He explained everything very well to me after my sleep study and gave me the results and recommendations thereafter. A thoroughly nice , professional gentleman who I would highly recommend.

Mr Nicholas Davies

General Surgeon

I recently saw Mr Davies for a laparoscopic cholecystectomy. He listened to my symptoms and arranged quick and effective treatment. He made sure I was well informed before making any decisions and was attentive throughout the process. My surgery went well, my scars are very neat and tidy and the care I've received has been great.

Mr Clemens von Widekind

Obstetrician & Gynaecologist

I have been under the outstanding care of Mr Widekind, who supported both my husband and me in making the important decision to proceed with a hysterectomy in Aug 2026. From start to finish, Mr Widekind delivered excellent, compassionate care, ensuring we felt informed, listened to, and fully supported throughout the entire process.

Mr Alan Parbhoo

Oral & Maxillofacial Surgeon

Mr Parbhoo is incredible. He took time to listen to me and my concerns. Took time to look at my jaw, give me options and he also thought about the long term and not just the short term. He was able to support with supplements that would help me and provided links to them.