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Reflex 18 - Colchester

Acupuncture, Orthotics, + 5 more

I have been seeing Josh at Reflex 18 for the past two months as part of my recovery plan following a Total Knee Replacement in October 2025. During my initial consultation, Josh carefully established my prior level of fitness and worked with me to identify ambitious yet realistic rehabilitation goals. He designed a bespoke programme of graduating exercises which are further adapted during each subsequent appointment. I find it helpful that Josh demonstrates each exercise, fine tunes my ‘effort’ and also emails a visual guide, as a reminder, after each appointment. I believe that I have made far greater progress in terms of knee flexion, stamina and strength by visiting Reflex 18 than I ever would have done if I had attempted to pursue my own rehab using a book or online package. Josh has the ability to identify which muscles need to be worked upon in order to achieve a certain goal and this is something which I could have not done myself. The Reflex 18 rooms are immaculately clean and are well-equipped. I have found every staff member to be friendly and highly professional. There is never any pressure to book further appointments. Parking is plentiful and convenient.. I am very happy with the support which I have received from Reflex 18.

GenesisCare Cambridge

Oncology

I was referred to Genesis by the NHS consultant oncologist to receive radiotherapy and hormone treatment for for my diagnosed advanced prostate cancer. I was seen very quickly at the Newmarket (Cambridge) branch of Genesis. The facilities are modern with state of the art CT and radiotherapy equipment. At all times the staff of all disciplines and specialties were extremely helpful and understanding. After 4 weeks (20 sessions) of radiotherapy my regular attendance finished. However I will continue to have regular reviews there with the oncologist and be given the specialist hormone therapy and other pills to be taken for 2 years. Another impressive feature at Genesis is the inclusion of gym sessions under personal guidance from two expert trainers. This is most helpful in countering the muscle loss resulting from hormone therapy. I am continuing with these sessions for some weeks after completing my treatment. In summary, Genesis Care has provided the highest possible standard of specialist cancer treatment and I would strongly recommend this organisation when radiotherapy treatment is needed.

Fitzrovia Suite

Obstetrics & Gynaecology

We chose Fitzrovia Suite as its part of big NHS hospital in case of any unexpected emergency, it made us feel comfortable being just 1 floor away in case anything happens. The team is wonderful and professional able to create a sense of safety and calm in those moments before and after birth. They were supportive during one of the most vulnerable and delicate experiences a woman can go through, offering practical tips, guidance, emotional support and truly personal care at any hour, for any question or request we had. Midwifes supported us looking after our baby so we can get some sleep waking us is time for feeds, meds and breastfeed support. The midwifes were also available on WhatsApp after the birth, which was incredibly helpful. There is so much information to process when you’re discharged home, and having the ability to ask follow-up questions and get quick clarifications made a huge difference for us. Facility itself is clean, catering is nice, rooms were comfortable, branded toiletries are provided -great experience.

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

This was a follow-up appointment. It should have been after 2 weeks but because the practitioner works very part-time this wasn’t possible. She then said I should have been in sooner! Treatment not as successful as with past practitioners before we moved to this area (I had brought records to first appointment but she had suggested a different approach). Further treatment offered on the day of the follow-up but I felt the practitioner was getting very defensive and I was losing confidence, so I declined. When I was waiting to go in someone else was trying to book a follow-up appointment. When she couldn’t get one desk staff said it probably didn’t matter as most people don’t need it! This clinic suits me location wise but unfortunately this wasn’t a great experience so I won’t go back.

Queen Square Imaging Centre

Diagnostic Pathway – Cardiac, Imaging (Scans), + 3 more

Arrived fifteen minutes before the agreed appointment time as requested. Waited a further 20 minutes before being taken into the pre Investigation booth. Advised to remove certain clothing and jewellery which I did. Ifudbt catch what the nurse ? Assistant quite says as she spoke so quickly. A reversed to this a that. I waited in the booty a further 10 -15 minutes. I opened the door. No one around. I went back into reception as I didn’t know where I should be. Wondering whether I should have returned to the reception. An assistant checked my details. Then a further assistant arrived and took me back to the booth. Scan itself. Could not understand the therapist heard part but again so quick. But held in there. Need more clarity clearer instructions. Speak slowly.

Spire Cambridge Lea Hospital

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 19 more

No problems with check in or with the meeting with Mr Krkovic. However the hospital is showing signs of neglect. The loo in the corridor outside Trinity Suite had no paper towels and and a completely overflowed waste bin. The coffee machine in Trinity was broken in October and is still broken in January. The former quite serious, the latter not serious but to be not fixed over so many months suggests neglect and that always raises the possibility that things I can't see are also neglected. SIte management needs shake-up.

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

I am a new patient at No.1 Hatfield and my recent visit was to the physioloy department in relation to an ankle problem. The physiologist was kind and easy to talk to and clearly explained the prolem I have to me and gave me a routine of exercises to perform with a follow up appointment to attend in a fortnght's time, this being part of a booked 6 week course. My daughter who came with me and I were very pleased with appointment experience and would recommend the hospital to anyone who might ask about it.

Knightsbridge Doctors

General Practice (GP), Imaging (Scans), + 5 more

Had an immigration medical appointment for Australia. I was running late and had to reschedule my AM appointment. Sent an email as the call option was automated message but the email was promptly replied and I was rebooked for the next available PM appointment. It meant I had to wait longer but they were swift to accommodate me and the services from reception to chest X-ray and GP examination was brilliant. I was offered the Polio vaccine and a painless blood tests. Overall I recommend 100%.

Mr Mark Phillips

Orthopaedic Surgeon

Super experience from 1st consultation through to surgery & followup appointment. Mark has a calm & gentle manner, he explains everything really well and even let me select music I liked during surgery! If I need my other hand 'fixing' before he retires, I will definitely want Mark as my Consultant. Many thanks

Professor Stephen Christopher Radley

Obstetrician & Gynaecologist

Made the appointment as relaxed as possible. Took time to explain choices & to listen to & answer my questions.

Dr Thomas Snow

Cardiologist

All good, no issues. Felt very relaxed and comfortable with everything said

Dr Kathryn Taylor-Barnes

Cosmetic Doctor, General Practitioner

Fabulous friendly and professional service - I would not go anywhere else

Mr Mujahid El-Deen

Orthopaedic Surgeon

Mr El-Deen was charming and efficient. He explained the situation well

Mr Manjit Mehat

Ophthalmologist

Quite excellent and no time wasted. Got discharged in good time.

Mr Javier Bardavio

Ophthalmologist

Explained the procedure and was professional and friendly.

Miss Elaine Cheung

Obstetrician & Gynaecologist

Very efficient and very good at making one feel at ease