Find your trusted Doctor

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Appalling aftercare!! In as an overflow NHS patient. Had major surgery. Nurse refused the doctors requests in the morning. When discharged later that day the nurse still refused what the doctor asked for. The doctor had to be firm in saying what the nurse had to do as it was on the surgeons notes! The nurse reluctantly did it in the end but only half a job. The nurse left ouzing burn scars after removing dressing and didn't tell me until i put my clothes on and the material was catching on them. My husband got him back and he said "Yes i saw that!". Did nothing or aplogise. No empathy at all. I had 2 nurses come to my home that evening to sort out the burns and dressing on my surgical areas . Nightime was very little aftercare. Catheter was overflowing in the night. No one seemed to know what was going on in regards to your medical notes. Food was appalling dried up and burnt. No snack trolley inbetween meals. Awful experience. Couldn't wait to get out of there. Was I treated differently because I was in there last request as an overflow NHS patient. I was meant to be going to Birchington ward for my recovery. A complaint will be going in! The doctor said twice to have medication prescribed to the nurse and he would not do it so I came home with no painkillers and was told to go to a chemist after major surgery. Lack of care. No bedside manners.

Vision Scotland Glasgow

Health and Social Care, Ophthalmology, + 1 more

My first appointment was arranged within a week. After my appointment I was offered surgery in exactly one more week. Everything was great, lovely facilities, lovely staff. Everyone was very friendly and constantly being offered coffee etc. On every occasion I was taken either on time or early. I was put at ease and everything was fully explained and what the best lenses for me would be, based on my history and interests. On the day of surgery, everything went fine and there was no pain whatsoever, merely a strange feeling as the surgeon did his stuff. Afterwards I was given advice re eye drops and aftercare and again all great. Everything was fine when I got home, merely discomfort and that soon passed. I had plenty of people checking and following up that all was well. Finally, I had a follow up visit after a few weeks and again everything was great and very professional and I was advised to see my optician and GP. Throughout my time, the service I received was first class.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

From beginning to end what a warm and comforting environment. I don’t think the people that make the difference always get the feedback they deserve. Mr Basu was extremely kind and even referred to my dad in his call as he’s just passed away and I’d mentioned him. Sarah gascoigne from my initial call to book me in for my vacuum assisted biopsy I’ll add I suffer with anxiety and even though dreading it her personality and the way she spoke to me on email calls and holding my hand / leg lol just made the process possible. Shamima was also so kind and supportive and finally Dr Telesca you were so lovely and approached me in the best way possible so professional yet warming and just made me feel it was going to be ok. Thank you dream team! Take care hope you get to see this and all your bosses praise you as you should be in what is such a scary place for the patient to be. Take care.

Professor Francisco Leyva-Leon

Cardiologist

My recent visit was 27th Jan 26 for an Annual Review and my request to consider any further testing considered appropriate. Professor Leyva-Leon was timely with the appointment as usually the case. The Professor knows my case well after a number of years consulting and treatment for atherosclerosis and related aspects having diagnosed me as asymptomatic. As I understand it I am doing well and present as fit with regular exercise. We discussed any further testing and the Professor is to carry out an echo update. In considering anything else consideration was to be given as to whether a profusion test would be constructive or not. The Professor always explains his thinking and has an excellent patient manner which I value. As a none - medic I rely on his expertise. Based on my experiences over a number of years I have felt confident to recommend his services to colleagues.

Mrs Emma Eaton

Acupuncturist

I have been seeing Emma for over a year for support with menopausal symptoms, and I cannot recommend her highly enough. When I first met Emma, I was completely at my wits’ end, but she instantly put me at ease and reassured me that I was not beyond help — something I will always be grateful for. Emma is truly exceptional. She is incredibly kind, caring, empathetic, and extremely knowledgeable. She takes the time to really listen and ensures she fully understands your needs as an individual. Over the past year, my health and wellbeing have improved hugely, and I genuinely look forward to our monthly sessions and catch-ups. Emma has made such a positive difference to my life, and I would wholeheartedly recommend her to anyone seeking compassionate, expert support.

Mr Mohammad Adeel

ENT Surgeon

I was a bit nervous on this surgery because of other people’s stories but my experience was so smooth! Everyone was lovely and explained it so clearly to me, the surgery was so quick and I’m barely in any discomfort, and more importantly during the surgery Mr Adeel made sure to watch my teeth (veneers) which was a lovely touch as working in that area both the surgeon and anaesthesiologist it’s very difficult I can imagine! But to still take the time to be careful around them which was another worry of mine so all round cannot fault the surgery or the entire experience. Thank you Mr Adeel and the team for looking after me so well!!

Professor James East

Gastroenterologist

I recently attended to undergo an Endoscopy under the care of Professor East and his team. This is the second time I have had contact with Professor East. I always find him easy to talk to, he is a good listener and gives clear, straight answers to all my questions with a no nonsense attitude. He is extremely professional and speaks with authority, which gives me confidence in his diagnosis and recommendations. He is clearly one of the leaders in his field of expertise and was recommended to me by a family member who had previously had a consultation with him.

IVF Matters Fertility Clinic

Fertility Medicine

We cannot thank IVF Matters and Dr Irfana Koita enough for the care, support, and professionalism we’ve experienced throughout our journey. From the very beginning, Dr Koita made us feel listened to, understood, and genuinely cared for. She explained everything clearly, answered every question with patience, and always reassured us when things felt overwhelming. The whole team at IVF Matters were welcoming, compassionate, and incredibly supportive at every step, which made such a difficult journey feel manageable and hopeful.

Mr Tony Nargol

Orthopaedic Surgeon

Total right hip replacement, felt reassured before, during and after the surgery. Tony was honest about the surgery and totally professional but the outcome has exceeded expectations I feel like a new person. Please put any doubt aside about this surgery, it’s gonna be tough for two weeks but once you reach the other side of that you have cracked it, and after six weeks you won’t believe the journey you have been on. Do the exercises as much as possible, keep moving on those crutches and look forward to a better life.

Mr Alan David James

General Surgeon

Mr James was absolutely wonderful during my mum’s recent consultation. From the moment we arrived, he put us completely at ease and made us feel very welcome. Nothing was too much trouble — he was more than happy to explain things in detail and was very open to questions throughout. His approach was pragmatic and reassuring, and above all he came across as a truly kind, compassionate, and charming consultant. We left feeling listened to, informed, and confident in the care provided.

Dr Nesan Shanmugam

Cardiologist

I recently visited Dr Shanmugam to discuss my cholesterol management moving forward. As soon as I entered the room he greeted me with kindness and warmth. He listened very carefully and then explained my options in great detail. I felt I was in very safe hands and left the clinic feeling much more knowledgeable about my condition. I would definitely recommend Dr Shanmugam to my family and friends with know hesitation.

Dr Mohamed Dorgham

Anaesthetist

Very impressed with Dr Dorgham's full understanding of my complex issues, balancing possible pain management options, whilst supporting my surgical referral. Helpfully he was also able to clarify that my main problem is now hip pain rather than long standing concerns over the severity of spinal narrowing. I left more positive about the help on offer in the future.

VIP Hearing Solutions London

Audiology

A very professional experience over several weeks. My problems were treated in a respectful and positive manner. Excellent advice was given, and I am very happy with the subsequent prescription and fitting of hearing aids. I have already recommended this company to several other people, and have no hesitation to praise the service that I have received from Nick.

Ringway Dental Cheadle

Dentistry

Amazing visit to Ringway Dental Cheadle as always. I’ve been coming here for a couple of years now having changed from my NHS dentist. The service has always been spot on, the staff are all welcoming and friendly and knowledgeable in relation to all kinds of dentistry, be that regular hygienist and check up appointments to more cosmetic or teeth removal services.

Spire Regency Hospital Macclesfield

Breast Surgery, General Surgery, + 17 more

Overall, this was an extremely swift and positive experience from first consultation to post op. care. Mr Jain's approach, professionalism and time was much valued. Ongoing physio at the Spire is super. Still a long way to go to return to a fully functioning shoulder but that's my job! All involved have given me confidence in my ability to heal. Thank you.

UK Vein Clinic - Birmingham

Vascular Surgery

Jenny was extra attentive to my needs. Thoroughly explained the procedure from start to finish. Made the whole experience light and stress free. Dr. Andrew explained the results in a professional manner thoroughly explaining the scan results in a way I totally understood without using scientific jargon.