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Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

Dr Shalini Chawla

Obstetrician & Gynaecologist

I can’t recommend Shalini highly enough. She is one of the most kind, compassionate, and thoughtful people I’ve ever met, and she truly goes above and beyond for her patients. Having multiple underlying health issues, it was important for me to have someone who was empathetic, understanding, and mindful of my additional needs. She spent time getting to know me and made me feel reassured and supported throughout my pregnancy journey. Towards the end of my pregnancy, I developed further complications with gestational diabetes and pre-eclampsia. During this time, Shalini was constantly checking in on me, always making me feel safe, calm, and reassured, and never once making me feel worried or dismissed. Our beautiful baby girl was brought into the world earlier than initially planned at 36 weeks due to the pre-eclampsia and how the baby was tracking, and I genuinely don’t think I would have got through this frightening period without her constant reassurance and support. Even now, one week postpartum, she is still checking in on me, which shows how much she truly cares. I couldn’t have felt more comfortable or confident with a consultant, and I will forever be thankful for her support.

Mr Christopher Hoo

Plastic Surgeon

I had done lot of research prior to my initial consultation, upon meeting Mr Hoo, I knew that Mr Hoo would be my surgeon of choice. Mr Hoo answered all of my questions, showed me before and after photos of previous surgeries and I felt reassured with my decision. I meet with Pauline (Mr Hoo’s nurse) who answered any further questions and discussed post operative restrictions etc with me. On the morning of the surgery, I met with Mr Hoo to answer any questions and complete markings. I was not nervous at all as I felt in very safe hands. Mr Hoo’s professionalism and caring nature was evident from the onset which I feel contributed to my calmness pre theatre. Mr Hoo came to see me post surgery and to answer any further questions. From my initial meeting I knew that I would be in safe hands, I would highly recommend Mr Hoo.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

We were lucky enough to get into the appointment before our allotted time. Mr Mohammad seemed like a very nice person, but I felt very rushed, I wasn’t shown the MRI scan, The situation was not explained to us in depth,just offered options of an injection or surgery involving “metal work” which scared me somewhat. So I chose the injection as seemed a less scary choice to start with. We were told this would be put forward, then we left , all taking about five minutes, not really very reassuring. Hopefully I may get another chance for someone to explain what the operation with the “ metal work” would involve. So I would feel more confident with what needs to be done

Miss Natalie Nunes

Obstetrician & Gynaecologist

I would definitely recommend Dr. Natalie Nunes. Having a private consultation with a Black female gynecologist provided a level of reassurance I haven’t found elsewhere; I knew my concerns wouldn't be brushed aside, which has unfortunately been my experience in the past with other doctors. Dr. Natalie took the time to go through my MRI results in detail, even sharing her screen to walk my husband and me through the images—something no doctor had ever done for us before. Her dedication is unmatched; she has been incredibly responsive to all my follow-up questions, even taking the time to reply on Christmas Day! I am so grateful for her expertise and genuine care.

The London Clinic

Physiotherapy, Dermatology, + 13 more

I had a video consultation with Dr Kallis. In the previous months I had a abdominal ultrasound scan and a CT abdomen and pelvis dual phase scan which appeared to show conflicting results. Dr Kallis explained the purpose and limitations of such scans as the reason for such conflicts, which I found understandable and reassuring. He also outlined the appropriate tests to take to clarify any remaining issues. Dr Kallis was patient and clear in responding to any questions I had. The organisation of the video consultation was very efficiently handled by his Medical Secretary. I would certainly recommend Dr Kallis

Mrs Supriya Bulchandani

Obstetrician & Gynaecologist

My visit with Mrs Bulchandani was thorough and professional, and I felt well supported. Mrs Bulchandani was able to provide initial reassurance following a hands-on examination. An ultrasound carried out on the same day put my mind further at rest, and bloods taken during the appointment confirmed where I was on my menopausal journey. I can’t rate Mrs Bulchandani enough, and if I need to seek another appointment with a gynaecologist I wouldn't hesitate to see Mrs Bulchandani again. Thank you!

The Horder Centre

Orthopaedic Surgery, Physiotherapy

I had a knee replacement and had a reaction to the anaesthetic which resulted in me having to spend several days in bed vomiting copiously. The staff were so supportive and caring; the nurses couldn’t help enough, the porters, physios, catering staff and cleaning crew were good natured , helpful and thorough. Since arriving home I have had numerous phone conversations with Horder staff, who have been reassuring and helpful with my recovery.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

I had a telephone consultation with Dr Rakesh Patel today. He was kind, understanding, positive, practical and clear. He took a thorough history and was very empathetic, offering realistic suggestions on lifestyle strategies as well as medical support. I have a clear plan of action and would feel confident in recommending Dr Patel to anyone else wanting a warm, well-informed and efficient experience.

Dr. Saul Konviser

Dentist

My recent visit was a routine check up. Dr Konviser was, as always, attentive and thorough. I have every confidence in him. I have had quite complex restorative work carried out by him in the past and the results have been excellent. On a personal level he is an extremely nice man. He makes dental treatment pretty stress free. Indeed the whole practice team is calm and relaxed.

Mr Julian Flynn

Orthopaedic Surgeon

I had my 6 week check up with Mr Flynn after my recent knee replacement - I have found him very informative and talked through my surgery and explained everything to me. He was pleased with my recovery and the alignment and scaring of my knee - overall I found the procedure excellent and the aftercare - will recommend Mr Flynn to anyone who needs surgery

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

Really happy with how everything went. From initial appointment through to the end, I have been treated with care and professionalism by everyone. Not having been private before I’m thankful I chose this option and am now looking to pay for private health care for me and my family on the back of it. Thank you to the One Hatfield team.

Dr Shanthi Paramothayan

Respiratory Doctor

Dr Paramothayan was very detailed and diligent in her explanation of the causes of my condition and the path she put me on ended nearly two years of very unpleasant lung difficulties. She was particularly good at following up on interventions and maintaining contact with me to ensure my return to health had been sustained.

Dr Iaisha Ali

Dermatologist

I needed an emergency appointment, Dr Ali managed to fit me in on the same day. It is a pleasure to see her and she knows my history well therefore I always feel reassured when I see her, I would highly recommend Dr Ali and her wonderful medical secretaries who are incredibly polite and professional at all times.

Spire Murrayfield Hospital Edinburgh

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

Overall my recent experience was excellent. I had recently had foot surgery and had a blue post surgery shoe on. A lovely, thoughtful and kind nurse called Theresa brought me a stool and pillow to elevated my foot without me even asking and generally looked after me and made sure all the other patients were ok.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I had the most incredible team of nurses who were so welcoming, warm and kind. They mixed professionalism with humour to ensure I was calm and comfortable and were highly knowledgable. I am extremely grateful to every nurse who looked after me during my day surgery.