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Moorfields Private Eye Hospital

Ophthalmology

I was informed in the email sent for my first appointment that the consultation would take approx one to one and a half hrs maybe more if I was having tests. I saw the consultant and had the tests, this took no more than 10-15 minutes. In my experience of having private consultation I don’t think this was a consultation, I was told someone will call me and give me details of the treatment, I was not given a time or day when this phone call would take place. I tried to ask questions about the treatment but was told they would explain all to me in the phone call. I called next day as I had other commitments the following days and weeks and may have missed their call. I was given the information about the treatment on the phone, I asked if I was paying for this phone call and was told that I would not be charged. I was charged and paid for the tests on the day, after the phone call I later received an invoice for the consultation of £300, so basically I was charged for a phone consultation as I don’t believe I got a consultation on the day that warranted this amount of money. I am really disappointed with this kind of service, I believe if I’m paying for a private consultation I should be given the time face to face so that I can ask questions and understand the treatment that I will be paying for. This was not NHS where you are only allocated a small amount of time, which is why I am so disappointed with this service and the costs which is unwarranted.

Miss Jess McMicking

Obstetrician & Gynaecologist

I was recently under Jess’ care for my first pregnancy and birth of my son and we felt so safe and supported working with her. Jess has a personal approach with her patients and took the time to get to know myself and my husband, which made us feel very comfortable around her during appointments and the birth. Jess made herself available whenever I needed a question answered or an appointment, she was always contactable via whatsapp and answered any questions (big or small) that I had! There were parts of my birth that did not go to plan (which were outside of our control) and Jess took the time during and after the birth to discuss and debrief on the birth in detail, which were so helpful to me being able to process and understand. I was very grateful to be able to be under the care of Jess - I look forward to being under her care again for future pregnancies and highly recommend her.

Mr Ravi Popat

Orthopaedic Surgeon

I saw Dr Ravi Popat for a knee consultation and I honestly couldn’t have asked for a better experience. From the start, he took the time to properly listen to what had been going on, asked the right questions, and explained everything in a way that actually made sense. No rushing, no generic answers. What really stood out was how thorough and reassuring he was. He went through the scan results carefully, talked me through the options, and made sure I understood the pros and cons before moving forward. I left the appointment feeling informed and confident, not stressed or unsure. You can tell he genuinely cares about getting the right outcome for his patients. Professional, knowledgeable, and very approachable. I’d have no hesitation recommending him to anyone dealing with knee issues.

Mr Ravinder S Natt

ENT Surgeon

I feel lucky to have found Mr Natt in London everything was above and beyond my expectations, especially the skill with which he carried out my successful coblation tonsillectomy. In the initial consultation he was sympathetic to the methods I had already tried, clearly explained the cause of my issues, and how the recommended procedure would be carried out. On the day of the surgery he and his team did a great job to calmly guide me through everything, naturally I was nervous however looking back I feel like it couldn't have gone better. I'm already feeling much better and healthier than before. A very successful experience overall, thank you Mr Natt and the team, you are all doing a fantastic job.

Appi Clinics Hampstead

Acupuncture, Physiotherapy, + 2 more

I attended Luiza’s group classes initially and then moved on to 1-to-1 sessions once I was heavily pregnant. She has an incredible ability to modify exercises to suit each person’s individual needs, even within a group setting. Her attention to detail, precision, and ability to make subtle adjustments made a huge difference to my strength and mobility throughout pregnancy. On top of that, she’s a genuinely lovely and caring person, which makes such a difference when you’re navigating pregnancy. It’s easy to see why her classes are always booked weeks in advance. Her physiotherapy background really shows and adds an extra layer of confidence and safety to everything she does.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

We were lucky enough to get into the appointment before our allotted time. Mr Mohammad seemed like a very nice person, but I felt very rushed, I wasn’t shown the MRI scan, The situation was not explained to us in depth,just offered options of an injection or surgery involving “metal work” which scared me somewhat. So I chose the injection as seemed a less scary choice to start with. We were told this would be put forward, then we left , all taking about five minutes, not really very reassuring. Hopefully I may get another chance for someone to explain what the operation with the “ metal work” would involve. So I would feel more confident with what needs to be done

Loughview Health

General Practice (GP)

I contacted my NHS GP after developing an acute medical problem but was not offered an appointment or even the opportunity to speak with a GP. Loughvuew had be recommended to me by a friend and I had no trouble getting an appointment quickly. The reception staff were very welcoming and I was seen on time. The GP was very professional but also very open and friendly and I found it very easy to talk to him. He took a thorough history and did a full examination before explaining his diagnosis and proposed treatment plan. Overall I was very happy with the consultation and would thoroughly recommend Loughview to anyone seeking high quality, compassionate medical care.

Mr Roland Hettige

ENT Surgeon

I recently underwent FESS surgery and saw Mr Hettige for my post operative assessment. The appointment was brief as my recovery has been good. Mr Hettige used a nasal endoscope to view the areas operated on. As with all appointments with Mr Hettige it was all very professional and I felt assured at every step. If you are considering private treatment in the ENT area, I would highly recommend Mr Hettige. He is an excellent consultant. He’s obviously an expert in his field but his personal manner and communications are excellent also. My sinus issues are vastly improved following the surgery and I had been pretty poorly so I am delighted with the result.

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

I have had multiple appointments and a procedure with kingsbridge, the administration staff are honestly the worst i have came across. From not being able to get through to messed up appointments it is shocking for what you charge in a private hospital. The reception staff at ballykelly are also horrendous. When visiting the hospital i was standing at the reception desk for 10 minutes before i was attended to whilst the receptionists were cursing and slagging off other staff and patients. I would really hope this feedback is taken seriously because I myself will not be back in kingsbridge as a patient due to the outcome of all of this!

Dr. Deepan Vyas

Paediatrician

Dr Vyas was exceptional with our 9 year old son who has chronic cough. He took time speaking to and examining him. He also undertook tests which all seemed appropriate and pertinent to what his presenting symptoms were. We saw him quickly and he maintained contact whilst the tests and results took place. He then took the time to explain everything and alleviated our concerns regarding any serious pathology. He then formed a clear and structured management plan. We would highly recommend him if you have children and are concerned!

Mr Rajeev Tanawade

Ophthalmologist

consultant is only driven by money and cancelled my surgery because of christmas shopping HIS WORDS NOT MINE. he never gave me a fixed price and was full of promises. Due to partners cancer i needed to have this done so i could drive her to hospital which he knew about. I Went to another local provider which was outstanding. i have asked Mr. Tanawade for a refund for the work one and the message i got back was take me to court.......so i am.

Candover Clinic

General (Internal) Medicine, Physiotherapy, + 19 more

Friendly staff at Main Reception who gave clear directions to Imaging Department. Department staff were friendly, professional and efficient. Radiographer was great - clear with his questions and explanations. Changing room was a good size, but would benefit from redecoration and coat hooks/hangers would be useful. Overall, a good experience, but would have liked the report to have been sent to the referrer quicker.

Dr Vishal Nayak

Cosmetic Doctor

From the first contact to the day of the procedure and even had contact after to make sure I was happy was great. every explained. staff and doctor friendly and very professional would totally recommend to any one that was thinking about this and to use romford hair care definitely Very pleased with whole experience Many thanks once again

Harley Street Hearing

Audiology, Ear Care

I was very impressed with the practice at the Golders Green branch of Harley Street Hearing. I found both the receptionist and audiologist, Romy, to be welcoming and helpful. Romy was professional, attentive, and thorough both during the procedure, and the consultation. I have no hesitation in recommending this practice.

Mr Ali Al-Lami

ENT Surgeon

Mr Al-lami gave me a thorough check and performed a nasal endoscopy. It was very reassuring to find out that there were no serious issues to deal with. I will follow his recommendations to the letter. Thank you for a very friendly and professional visit to KIMS and the highly professional way in which I was treated.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

A very calm, reassuring and friendly atmosphere. The New Victoria also had the necessary scanning and blood testing facilities just a few steps away from the consultation rooms. The hospital is well served by the 57 bus route but also has facilities for dropping patients off and also limited parking.