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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I attended the Neurology Clinic at Cleveland Clinic, Portland Place London for a second medical opinion (covered by my insurance) and I had ALL medical reports with me. The booking process was straightforward, and the reception team were excellent—very responsive and professional, with great customer service. I also appreciated that the clinic arranged for my MRI images to be transferred ahead of my appointment, so the consultant would have access to my medical history. Unfortunately, I was very disappointed with how the consultation itself went. I came with up-to-date MRI scans (completed recently through an NHS neuroscience unit), along with relevant medical reports and test results. However, the doctor did NOT properly review my MRI images, stating they were “bad quality,” and instead suggested I pay privately for repeat MRI scans at Cleveland Clinic London 3Tesla MRI scanner (my all mri's were done on 3Tesla scanners). He also recommended another lumbar puncture, again privately, despite the fact that I have already had one. Overall, I left with the strong impression that the focus was on arranging further paid tests rather than reviewing the information already available and providing a clear second opinion. In the end, I did not receive any meaningful second medical opinion, no conclusions were offered, and I felt I had not been listened to. To be fair, Dr Wallace Brownlee was polite, kind, and his manner was professional. The neurological examination was fine. However, I still left without any explanation or diagnostic opinion, despite no recent change in my clinical picture that would obviously justify repeating tests before offering an assessment. Based on my experience, I would not recommend Dr Wallace Brownlee for someone seeking a genuine second opinion.

Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

I would like to pass on my sincere thanks to Dr James Noake at Pure Sports Medicine for his ongoing efforts in diagnosing a long-standing misdiagnosed knee injury following several unsuccessful procedures. Dr Noake identified relevant pathology on imaging that, unfortunately, had been missed by several other private consultants elsewhere. He then carefully administered a diagnostic injection, taking considerable time to ensure pinpoint precision through a cyst and a very small joint space. Dr Noake is clearly a very busy and sought-after clinician, yet he ensured I received an extensive first face-to-face consultation, with ample time in clinic to explore the problem thoroughly using ultrasound. He also went above and beyond by reviewing both previous and updated MRI scans, speaking to me at short notice via Zoom call during the festive period in order to review images and discuss options. I found this attention to detail and direct liaison to be exceptional as more than once I have had to wait 6-weeks between appointments at other private clinics or hospitals. Dr Noake is clearly dedicated to his craft and approaches his work with diligence, precision, and honesty. From the first point of contact, he inspired confidence through his willingness to answer questions, think critically beyond the obvious, and work collaboratively to reach informed decisions. I would highly recommend Dr Noake to anyone seeking help with complex, long-standing, or less common knee or nerve-related injuries.

Mr Adrian Lee

Osteopath

I have been seeing Adrian for six sessions for treatment of two frozen shoulders, and he has been absolutely excellent. He’s very thorough in his approach and always takes the time to explain things clearly, which has really helped me understand my recovery. He has great communication with his clients and pays close attention to how I react to different treatments, allowing him to tailor each session to what works best for me. This has helped ensure the treatment is as smooth as possible and that my recovery is progressing well. His availability is great, and I genuinely feel supported throughout the treatment process for both conditions. Adrian works incredibly hard during every session, from start to finish, so I always feel I’m getting great value for money. I will definitely continue seeing him and couldn’t recommend him highly enough. If you’re looking for an osteopath, I would strongly advise giving Adrian a go.

Nuffield Health Newcastle

Plastic Surgery, General Surgery, + 6 more

I had a really positive experience staying at Nuffield Hospital. From admission to discharge, the staff were friendly, welcoming and kind. Everyone I interacted with was attentive, reassuring and helpful, which made a big difference during surgery and early recovery. Even when things were not perfect, such as not having a post-surgery bra in my exact size and sending me home in one that was a bit too big in the cups, the care and effort from the team never wavered. They handled everything with warmth, professionalism and good humour! Overall, I felt well looked after, respected and supported and I am very grateful to the staff who made what could have been a stressful experience feel calm and manageable. 💗

Mr Ahsan Sheeraz

Orthopaedic Surgeon

We would like to thank Dr. Sheeraz for the excellent care he provided to my father. He was professional and thorough throughout the consultation. He conducted a detailed examination of my father’s knee and clearly explained the diagnosis and next steps, which gave us confidence and reassurance. He took the time to address all our concerns and listened carefully to each issue we raised. We especially appreciated that he also spoke with my mother and offered helpful advice on maintaining bone health as she ages. His guidance was practical and easy to understand. We felt listened to and well cared for, and we are grateful for his expertise and attentive approach.

Newmedica Leeds

Ophthalmology

This was my 2 nd cataract op with Mr Kamran Khan at Newmedica Leeds. I was very happy with my treatment with everyone especially Wr Kamran Khan who I can’t recommend enough, he was friendly, assuring and also the lovely nurse who looked after me after my op. Sorry I can’t remember her name but she was so caring. Anyone going for a cararact op this place is brilliant and everyone I came in contact with both times I was there I feel I couldn’t have had better. Someone calls you the following day to check that you are okay so everything perfect. Thank you all.

Mr Edward Yates

Orthopaedic Surgeon

From the first meeting with Mr Yates it was positive and he arranged Right hip replacement. The procedure was explained and booked for 20th November. The operation went well and I was back on my feet later in the day with a walker. Physio followed. I was kept in hospital for 2 nights then allowed to go home when I could manage the stairs with the physio. I’m now at 8 weeks and just seen consultant who is happy with my progress. I can now walk without aids, all be it outside I can use crutch or stick if needed. I feel like I have my life back.

Mr Benjamin C Caesar

Orthopaedic Surgeon

Mr Caesar performed Shoulder Surgery on me in August 2025 and I have had 2 follow up consultations since then. Mr Caesar is always so welcoming, kind and understanding and made me feel very at ease, especially on the day of the operation. He explained everything so thoroughly which gave me confidence and reassurance and that same care and attention has been consistent in all my appointments that have followed. It is very evident that Mr Caesar goes above and beyond for his patients and I would highly recommend him to anyone.

HCA Healthcare UK London Bridge Hospital

Gastroenterology, Respiratory Medicine, + 11 more

Dr Georgiou was extremely kind and generous with his time, despite this being a second-opinion consultation. My uncle was diagnosed with advanced, stage IV malignancy, and Dr Georgiou approached the case with seriousness and care, without being dismissive or overlooking treatment options. He supported the appropriate treatment plan, and after four cycles my uncle is doing remarkably well. His clear explanations and compassionate attitude gave our family reassurance and confidence at a very difficult time.

Mr Christopher George White

Urologist

Very well organised beforehand so that I was clearly aware of what to expect from my TURP and what choices I had such as Local or general aenaethestic. Recovery also straightforward and teh nurses of my aftercare were knowledgeable and profession. My only complaint would be the time between entry to my room and the actual going to surgery - some 5 hours. meaning a lot of waiting around and fasting for around 14 hours, But this was perhaps a minor complaint.

Mr Mustansir Alibhai

Oral & Maxillofacial Surgeon

We highly recommend Dr Alibhai, he is a total pro at what he does. Both my sons had oral surgery with him about 1 a year apart. They both had all four wisdom teeth removed at once and had a positive experience. Dr Alibhai is very responsive and prompt, he is also available for after care if needed. For both my sons the pain and swelling was manageable. Dr Alibhai is a high quality surgeon, you can't do anything wrong with him.

Ass. Prof. Dr. Dilip Nazareth

Respiratory Doctor

Dr.Nazareth is a superb Clinician with a truly wonderful friendly and reassuring manner. Completely superb in every respect. Going that extra mile to look at X-rays to give early feedback on results to save patient anxiety. Carefully explaining his initial thoughts on appropriate tests and initial treatment etc as part of the process. A warm and caring man who is a credit to the services offered by Spire.

Mr Praminthra Chitsabesan

General Surgeon

Mr Chitsabesan provided outstanding care while treating my non‑healing wound. His clear explanations, professionalism, and genuinely compassionate approach immediately put me at ease. Thanks to his expertise, my wound finally began to heal after a short operation which allowed me continue with other treatments - I wouldn’t hesitate to recommend his services!

Somnowell - Snoring & Sleep Apnoea Help

Dentistry, Dermatology, + 3 more

Just having a pro clean done by Somnowell. Great service I have had this device for several years now. It was a great choice. I didn't fancy having to sleep with a machine and mask and after a couple of nights forgot I was wearing the mandibular device. I had severe sleep apnoea and my Somnowell is a life saver. Can't praise this device highly enough.

Vision Scotland Glasgow

Health and Social Care, Ophthalmology, + 1 more

Visit was generally satisfactory. However, after arrival I was ignored for almost an hour, well past my appointment time. The front desk noted my arrival and then seemed to forget about me. This was unnerving at a time when I was already anxious and an unnecessary delay for those accompanying. There was no apology when the error pointed out.

Quality Dental : Horsham

Dentistry

I went to the hygienist today with Amanda. I can be very anxious going to the dentist and often feel that it can be an embarrassing experience. Amanda was kind and took the time to show me how to improve dental hygiene rather then scolding me about it. I had the most positive dental experience I’ve had in adult life.