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Skin55

Dermatology

I am writing to formally complain about misleading advertising by the clinic Skin55. Their website led me to believe that laser treatments were available at the clinic, and I booked a consultation directly with the clinic, not with any specific doctor. However, upon attending the appointment, I was informed that the clinic did not have the required laser equipment and that not all doctors at Skin55 perform laser treatments. This discrepancy meant that I paid an initial consultation fee of £300, only to then be told that I would need to be referred to another doctor within the same clinic who does provide laser treatments. This second consultation was then quoted at £380. This sequence of events highlights a lack of transparency and constitutes misleading advertising, resulting in unnecessary expenses and inconvenience. I believe that this matter warrants investigation to ensure that Skin55’s practices align with advertising and consumer-protection regulations. I am prepared to provide supporting documentation upon request

CP+R

Cardiology, Sports & Exercise Medicine

I signed up for CP&R almost 6 months ago and have never looked back. The service has been excellent, communication fast and efficient and both extremely professional and friendly at the same time. The CP&R staff are extremely well trained and experienced and very easy to get on with. Their support throughout my rehabilitation has been brilliant and I certainly wouldn't be in the position I am in now if it wasn't for the whole team. I have been able to call upon advice form the physio team and cardiac nurse and every time they have been very supportive and helpful. My coach, Chloe, has been with me every step of the way and has seen me through the good and bad times, her support and enthusiasm has been fantastic and I can't thank her enough for all her hard work during my rehabilitation. I cannot recommend CP&R enough and would urge everyone to look into their services, they have certainly aided my recovery beyond what I thought was possible.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

It was a pleasure to meet with Matt Wright again following our consultations and procedures in 2019 and before, when he cured my atrial fibrillation. Thanks to his specialist care, I have been able to successfully carry on running my antique business from my gallery in Pimlico.. Accordingly, it was very reassuring to discover that he had recognised my name after my recent visit to A and E at St Thomases and had been advising on further tests and treatment following the analysis of my seven day monitor. Having explained to him that I had stopped taking the prescribed Bisoprolol 2.5 mg after three days, as it very quickly took my blood pressure down to 50, he recommended that I re-start on 1.25 mg. This reduction appears to have so far done the trick, as my pulse has dropped to mid 60s which is bearable. In conclusion I am so relieved to once again know that Matt is keeping an eye on me and that his ear is available should I need reassurance.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I was at St Josephs for a repair to the rotator cuff of my right shoulder. Admission was at 11:00 hrs and I was shown to a private room with ensuite bathroom, bed, easy chair and TV with Internet and Sky access. A nurse took a set of observations and both the surgeon and anaesthetist came in to discuss my surgery and confirm my consent. At 12:00 I walked in gown and slippers to the operating theatre and once on the operating table I was connected to various monitors. A pre med drug was injected via a canula on the back of my right hand. At 13:00hrs I woke up in the recovery room with the operation complete. After a short while my bed was wheeled back to my room. Further sets of observations were taken and later I was given my choice of post op snack and coffee. A physio came to see me and gave me a sheet of recommended exercises. At 19:00 my daughter arrived to take me home. I was happy with all aspects of the day.

Professor Robert Jones

General Surgeon

I recently had my first surgery and I can’t praise Rob and the entire team highly enough. From the moment I arrived, every single person I met was reassuring, professional, and incredibly kind. The explanations were clear, I felt listened to, and I was never rushed at any stage. My surgeon was outstanding — calm, confident, and compassionate — and made me feel completely at ease before the procedure. The nursing staff and support team were just as fantastic, checking on me regularly, making sure I was comfortable, and treating me with genuine care throughout my stay. The whole experience, turned out to be as smooth and stress-free as I could ever have hoped for. I’m truly grateful for the high level of care I received. Thank you to the entire team for looking after me so well. You’re all brilliant.

Edinburgh GP

Dermatology, General Practice (GP), + 1 more

We took our 9 year old son to see Dr Narayanan. He has been experiencing symptoms of anxiety and potentially depression which were manifesting themselves as physical symptoms often. We wanted to rule out any physical ailment, however Dr Narayanan went considerably beyond our expectations and was able to help us consider options for our son’s current ADHD medication and other treatment and management options. He’s very quiet and lacks confidence and Dr Narayanan amazed me with her ability to bring him out of his shell and speak to him in a way which helped him to open up. Together with her, we now feel that we now have an expert who is owning our son’s treatment and care and supporting us where we need support. I can’t recommend her highly enough.

Mr Mark Davies

General Surgeon

My whole experience was exceptional. From the first consultation Mr Davies explained everything to me in detail, asked me many questions and really listened to what I had to say, it felt so good to be heard and not feeling rushed. From checking in at 7am until I left in the afternoon every member of staff I dealt with was so kind and reassuring, I felt very safe and confident. Mr Davies again went through everything and I felt reassured. My surgery was a month ago and I feel wonderful, no pain and my life is a lot easier. I’m very grateful to all the staff that took such good care of me, and thank you to Mr Davies for keeping me fully informed every step of the way, and for making my life a lot easier.

Mr Ryan Chin Taw Cheong

ENT Surgeon

I had the pleasure of seeing Mr. Cheong in the ENT Sleep Surgery clinic, and I can genuinely say it was the first time I felt real progress was being made toward resolving my long-standing nasal and sinus issues. His approach was thorough, thoughtful, and clearly rooted in deep expertise. He took the time to listen carefully, explain everything in a clear and reassuring manner, and made me feel truly heard and understood. The level of care and professionalism was first-class throughout. I left the appointment feeling hopeful and confident in the path forward. Highly recommended.

Mr Ravinder S Natt

ENT Surgeon

I visited Mr Natt this week after experiencing tightness in my throat. He took the time to ask thorough questions to understand the issue and carried out a nasal endoscopy to investigate further. Throughout the procedure, he explained everything clearly, checked that I was comfortable, and showed genuine concern for my wellbeing. When the issue became visible on the screen, he carefully explained what was happening in a way that put my mind at ease. Mr Natt was kind, professional, and attentive from start to finish. I felt very well cared for and would highly recommend him.

The iGP - Private Doctors - Cardiff Gate

Acupuncture, Allergy Medicine, + 21 more

I was delighted by Cardiff Gate. I had a PSA blood panel. I would be HUGELY delighted if you would consider the following: Blood tests at Sancta in Swansea could gather blood work across greater Swansea Bay. As a suggestion to you, please consider offering that on ONE of your 2 visits per week to Sancta. say, offer morning bloods? Then charge clients a small extra fee to cover a courier to run them all back to Cardiff at midday. You don't really offer such a Bloods service ain Swansea at the moment and it would cover its costs and bring in regular business.

Mrs Vicki Broughton

Cosmetic Doctor, Nurse

As always I had an excellant experience with Vicky for my filler treatment. Vicky is incredibly professional, caring, supportive. She always takes time to to listen to what you want to achieve and will give excellant advise of ways to achieve what you want. The process is always fully explained and the process. Gives really good advise on aftercare. I feel completely safe and comfortable in Vicky’s hands. I would only ever trust Vicky with my treatments and I would highly recommend her to anyone considering aesthetics treatments.

The London Dermatology Centre

Cosmetic (Aesthetic) Medicine, Dermatology

My wife and I have visited the clinic a few times during the last five years and are both very impressed. Dr Chopra is friendly, caring and very competent. He operates efficiently and is always on time. My skin lesions were examined and treated on the spot during the same session today. I received information about the nature and cause of my problem and was given instruction about how to look after the problem area until it is fully healed. I was charged as quoted when I booked the appointment.. Highly recommended service.

Mr Philip M Stott

Orthopaedic Surgeon

Knowing friends and a close family member on whom Mr Stott has operated, I was aware of his exceptional skill and keen for him to operate on me. The consultation was delightful, thorough and reassuring, in short, wholly positive. As to suggestions to other patients, this may be practicable: It helps you and the consultant to take documents showing dates of recent reports and scans relating to your condition, as you can then provide prompt answers and Mr Stott will be able to access, say, NHS information without delay.

Dr Anna Forbes

Holistic Therapist, Internist

My initial consult with Dr Forbes was incredible. So thorough! After having recently moved to the UK, I wanted to find the best of best. I am happy to say that I'm so relieved I reached out to Dr Forbes. She has a wonderful demeaner and makes you feel that together you can overcome your health concerns. She is an excellent doctor and I feel my health is in safe hands under her guidance. I'm looking so forward to my next catch-up appointment with her.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

Staff were really lovely. Unfortunately don’t think the doctor had read my notes or referral before appointment he kept mentioning possible arthritis but my referral was because I had trapped nerves between my discs he mentioned swimming and Pilates I can tell you now there’s No way I can get on the floor and certainly couldn’t sit on any floor!!!!!the specialist who did the referral in wye sergers maybe he needs to read it AGAIN!!!

Dr Jagrati Acharya

General Practitioner

Dr Acharya was amazing and I am so grateful to her very thorough observations and tests during my consultation as she identified that I was very unwell and due to her I was treated in A&E very quickly. She also followed up with me when I went home following our consultation which was so thoughtful and kind. She is an amazing Dr and I feel very lucky to have been treated by her. Thank you so much Dr Acharya.