Find your trusted Doctor

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I booked a consultation for my daughter, Olivia P,with Mr Robert Sutcliffe on Monday 24th November 2025 at 2.00pm. With Olivia’s full consent, I handled all communication on her behalf due to her work commitments. Before the appointment, Mr Sutcliffe’s secretary contacted me to ask whether the consultation could be moved to the following week. I explained that we were due to travel abroad for three weeks to celebrate my husband’s milestone birthday. She advised she would discuss this with Mr Sutcliffe. She later called back to confirm that, in light of our circumstances, Mr Sutcliffe was happy to keep the original appointment — which he honoured. I accompanied Olivia to her consultation. Mr Sutcliffe was exceptionally thorough. He examined her carefully, explained his diagnosis with clarity and compassion, and put both of us completely at ease as he outlined the next steps. He requested a further liver function blood test, which Olivia had done at Nuffield Health Wolverhampton. I asked Nuffield Health to send the results to both Mr Sutcliffe and Olivia’s GP, which was done. Mr Sutcliffe’s secretary informed me as soon as the results were received and assured me they would be reviewed promptly. True to her word, Mr Sutcliffe reviewed the results quickly. His secretary then advised that he had no concerns and that our planned follow-up in the New Year could go ahead as arranged. I would also like to note that, as we were leaving Harborne Hospital, we happened to see Mr Sutcliffe leaving at the same time. It was clear he had come in specifically to see Olivia that day, knowing we were travelling abroad — something he was under no obligation to do. As a family, we found this gesture incredibly thoughtful and deeply appreciated it. Throughout the entire process, Mr Sutcliffe could not have been more helpful, supportive or empathetic. I am truly grateful that we can now go away on our family celebration holiday with complete peace of mind, knowing my daughter is under the care of such a capable, caring and dedicated professional. Exemplary care — thank you. Mr Sutcliffe is thoroughly deserving of recognition Karen S P Mother of Mr Sutcliffe’s patient, O P

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I had booked an echocardiogram with a female technician, and had taken the day off work to attend, but when I arrived and asked about the female technician (to confirm), I was told that a female was not available, which was extremely disappointing. I had called twice earlier in the day (before travelling to the appointment) to confirm that a female was available, but no one in the echo department answered the phone. Further, I have been attending the Cleveland Clinic since March of last year, when I had a subarachnoid haemorrhage, and had been told that my standing request for a female echocardiogram technician had been recorded in my patient profile. The staff in the imaging department seemed to be surprised that a woman having this test would insist on a female technician, which indicated a lack of sensitivity and training, and they appeared not to know how to handle this situation. So, not only did I waste my time and lose a work day due to this oversight, but I had to cancel my follow-up cardiology consultation, and now cannot take time off work to reschedule until the new year, which has created a very stressful situation for me. In my opinion, the Cleveland Clinic should always have a female echocardiogram technician on duty, for women who are uncomfortable with a male, and the front desk staff needs much better training in this regard.

Ms Vardhini Vijay

General Surgeon

I recently underwent corrective surgery for an umbilical hernia under the care of Ms Vijay Vardhini, and I could not be more impressed or grateful for the experience and outcome. From the very first consultation, Ms Vardhini demonstrated a level of professionalism, clarity, and reassurance that immediately put me at ease. She explained the procedure in a way that was both informative and easy to understand, answered all of my questions patiently, and ensured I felt fully prepared and confident ahead of the operation. The surgery itself was carried out with exceptional precision and care. My recovery has been smooth, the results are excellent, and the level of discomfort was far lower than I ever expected , a true testament to her skill and expertise. Beyond the surgical excellence, what stood out most was her compassionate approach. At every stage from assessment through to aftercare, Ms Vardhini made me feel at ease and comfortable as I was very nervous about having the operation. I would highly recommend Ms Vardhini to anyone seeking hernia repair or surgical care. She is an outstanding surgeon who combines technical excellence with warmth, empathy, and professionalism, a rare and reassuring combination. I am incredibly grateful for the positive experience and the care I received. Thank you, Ms Vardhini.

Miss Kenga Sivarajah

Obstetrician & Gynaecologist

Kenga is an outstanding obstetrician who cared for our family throughout the entire pregnancy of our first child. Her calm confidence, swift clinical judgment, and compassionate communication during a rapidly changing, complex case with multiple high‑risk situations were nothing short of lifesaving. She coordinated her team seamlessly, explained complex options clearly when every minute counted, and advocated tirelessly for both mother and baby — her expertise and decisive actions directly contributed to the positive outcome we had hoped for. Beyond her clinical skill, she treated us with empathy and respect, answered our questions, and comforted us through a very difficult time. We have already decided to choose Kenga for our future children.

Fortius Clinic London

Diagnostics & Testing, Hand Therapy, + 14 more

I had an outstanding experience at The Fortius Clinic. From the moment I arrived, I felt genuinely cared for and understood. The environment was calm, welcoming, and instantly put me at ease. Every member of the team showed exceptional kindness, expertise, and sincerity, which made me feel truly supported throughout my visit. Dr. Joideep Phadnis demonstrated the same remarkable professionalism and compassion—he took the time to listen, explain everything clearly, and personalise my treatment with great care. I left feeling confident, reassured, and extremely grateful. The Fortius Clinic’s dedication to empathy and exceptional patient care is truly extraordinary. I can’t recommend them highly enough.

Harpenden Medical

Allergy Medicine, Diagnostics & Testing, + 9 more

I was intrigued by the services offered, as they seemed too good to be true. I'm a mid-life woman, starting to worry more about my overall health and wellbeing but didn't want to burden the NHS with curiosity! I really just wanted to have an MOT, to spot any underlying issues or potential health concerns. I was really impressed with the whole set up - state of the art machines, beautiful and clean building - with the most relatable, down-to-earth and professional team of experts. I felt in safe hands, and I had all the advice, tests and support I needed to give me a 12 month clean bill of health but with some advice on how to improve and maintain my health and wellbeing. Highly recommended!

Thompson & Hardwick Optometrists

Audiology, Ophthalmology, + 1 more

Truly Exceptional After experiencing pain from my new hospital contact lenses I was able to book an appointment with Drew far sooner than my Hospital would see me. Drew very quickly determined that ill-fitting lenses were causing Conjunctival Prolapse and advised how best to proceed. Essentially the lenses used by my Hospital were not appropriate for my eyes and, since the Hospital will not use alternative lenses, Drew was able to fit and supply better lenses. These new contact lenses give excellent vision and comfort, even though I have a particular eye condition which makes it very difficult to fit contacts, despite lenses being the only solution for me. Thank you Drew and Team!

Mr Hugh Jewsbury

Ophthalmologist

We recently visited Nuffield Vale of Glamorgan for my son’s squint surgery under the care of Dr Jewsbury. The whole experience was excellent from start to finish. Communication was clear, reassuring, and consistent, and every member of the team went out of their way to make sure my son felt safe and supported. Dr Jewsbury’s care, both on the day and in the weeks that followed, was exceptional. The results have surpassed our expectations and have been genuinely life-changing for my son. We are so grateful for the professionalism, kindness, and attention we received throughout. Highly recommended.

Dr. Peter Enwere

General (Internal) Medicine

I had a telephone consultation with Dr Enwere on behalf of my mother, this followed a previous face to face consultation which my mother also attended. I found Dr Enwere’s approach to my mother’s wellbeing to be sensitive, measured and conscientious. He was generous with his time and explained his rationale with clarity, having listened and valued the information I gave him about how my mum is feeling and what she’s experiencing. At the end of the consultation I had a clear understanding of the protocol and what the next steps will be in the my mother’s health management.

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

Arrived at diagnostics centre and was just expecting a consultation with a further appointment for procedure was feel anxious but was made to feel welcomed and reassured by all receptionist was really pleasant as was my nurse Eileen I believe her name to be. I then met Mr Muen who was very polite, reassuring and empathetic. To my surprise my procedure was carried out within this appointment saving me further anxieties, travel and time. I was absolutely taken back by the complete professionalism of all at Kingsbridge Thank you from an extremely happy patient.

Spire Hartswood Hospital

Weight Loss & Bariatric Surgery, Allergy Medicine, + 20 more

I recently returned to Spire Hartswood Hospital for my post-hip replacement follow-up, and I was once again very impressed with the level of care. The staff were attentive, professional, and genuinely caring throughout my visit.. Everything ran smoothly and on time , and I felt well looked after from the moment I arrived. The facilities are spotless and comfortable, and the aftercare support has been excellent. I’m extremely pleased with my recovery and grateful to the entire team at Spire Hartswood for their continued professionalism and kindness!

Spire Harpenden Hospital

I was an NHS patient struggling with gallstones and experiencing frequent attacks. After doing some research, I was able to book an appointment at Spire Hospital Harpenden, where I first met Mr. Jambulingam in August this year. Just two months after that initial consultation, I had my gallbladder removed. I want to express my deepest thanks to Mr. Jambulingam and the entire team at Spire Hospital Harpenden. From beginning to end, the care and experience were exceptional, and I am truly grateful for everything they have done for me.

Mr Andrew Baldwin

Oral & Maxillofacial Surgeon

I recently visited Mr Baldwin and couldn’t be happier with the level of care I received. From the moment I arrived, everything felt smooth, organised, and reassuring. Mr Baldwin’s manner and professionalism were exceptional — calm, friendly, and attentive. I never felt rushed, and he took the time to listen properly, which made the whole experience feel very personal. All in all, a brilliant experience and absolutely deserving of five stars. I would happily recommend Mr Andrew Baldwin to anyone considering private treatment.

Ms Pippa Sangster

Urologist

Ms Sangster played a pivotal role in our fertility journey, resulting in the birth of our baby boy in October. From our first appointment, we knew she was the best surgeon out there to support us through this challenging time. Ms Sangster was very clear on our options and managed our expectations well, while helping us maintain a positive mindset throughout. She was extremely patient in answering our questions and ensuring we felt comfortable with the decisions we were making. We would highly recommend Ms Sangster!

Professor Richard Simcock

Oncologist

I have been under the care of Richard for several years. He is a consultant with a full understanding of required treatment, also with an in-depth knowledge of medical advances in his field and beyond. You never feel rushed with Richard. He always takes his time to fully explain recent developments with treatment or diagnosis. Richard always looks to fully understand any concerns you have, always providing a considered and thorough response. I cannot recommend Richard highly enough.

Mr Simon Mackey

Plastic Surgeon

I am very pleased with the treatment I had with Mr Mackey. Throughout my journey with him, he has been kind, very clear about the procedure, reassuring and very professional. It’s been a week since my treatment, and although I am still recovering, I am very pleased with what he did. I was quite anxious beforehand, but seeing the results for myself, I know I made the right decision. Thank you Mr Mackey for changing my life, and making me happy again!