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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

Choosing Cleveland Clinic London for my endometriosis surgery was one of the most transformative decisions of my life. I arrived exhausted, scared, and carrying years of pain — and I left feeling safe, understood, and finally free. My surgeon, Dr Mohamed Mabrouk, is truly extraordinary. He is one of those rare doctors who combine world-class surgical skill with genuine compassion. What he achieved in the operating room still amazes me. Although I was originally diagnosed with milder endometriosis, once the surgery began it turned out to be stage 4 — something that often can only be discovered during laparoscopy, because deep infiltrating lesions simply cannot be seen on scans. This can happen “out of the blue,” and it did in my case. Yet even with this unexpected complexity, Dr Mabrouk removed every single trace of disease with exceptional precision: • My ovarian reserve was fully preserved. • None of my organs were damaged. • Not even a single blood vessel was touched. This level of surgical accuracy is incredibly rare for stage 4 cases. Many women lose organs or face complications, but he protected every part of my body. His steadiness, confidence, and expertise are on a completely different level. But beyond his skill, what touched me most was his kindness. He explained everything patiently, made me feel safe, and even called me personally after the surgery — including on weekends — just to check on me. He is a doctor with a huge heart. My anesthesiologist, Jeremy R. Prout, was equally exceptional — calm, reassuring, and so professional that I felt safe even in the most vulnerable moment before going under. The nursing team was unbelievable. They checked on me day and night, looked after my pain management, took tests, reassured me constantly, and treated me with so much warmth. They didn’t just do their job — they cared. After discharge, the nurses continued to support me over the phone, checking on my recovery and symptoms. They even provided me with all the medication I needed to take home, which made everything easier and much less stressful. The hospital itself felt peaceful, clean, luxurious — beautiful private rooms, delicious food available at any time, and a calm atmosphere that truly helps recovery. Now, one month after my complex robotic surgery, I can say something I never thought I would again: my physical and mental health is finally restored. I have no pain. I feel light and calm. My body feels healthy for the first time in years. My mind feels peaceful. Cleveland Clinic London, Dr Mohamed Mabrouk didn’t just treat my illness, he gave me my life back. I recommend him and the team and clinic with my whole heart.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

I had two visits - a pre-surgical assessment and 3 days later I returned for breast cancer surgery with an overnight stay. I have a few hopefully constructive observations: There was no evidence that any information collected at the pre-op meeting was transferred to the team admitting me for my operation. The inefficiencies of this became laughable at times and is a waste of your precious resources and my time . Eg wanting to repeat mrsa tests and weight/height checks because they hadn’t checked their records from 3 days prior. I was told I couldn’t go down to surgery without a Pregnancy test. I had to be very firm that I had the right to refuse and was made to feel like I was being difficult when the truth was very different. The consultants stepped in to support my position and my right to self advocate. The number of different contact points with junior/assistant nursing staff during my 28hr stay was startling, I lost count. There was no continuity at all which led to more observations that necessary (literally 5mins apart because of a lack of communication) and at other times several hours without any contact at all I twice had to tell staff not to put blood pressure sleeve on the arm that just been operated on as they were clueless regarding the surgery I’d had. It’s a general ward so I accept there are no/fewer specialists (eg for breast cancer) but the lack of interest/knowledge was frustrating and in stark contrast to other private hospital experiences I’ve had during this journey. Minor point but there were no towels or toiletries in the en suite and the shower set up was totally impractical for post surgery washing (as the hand held show was missing). I was offered option to use en suite in another room - staff did their best to find a solution and my husband was able to support me.

Mr Sanjeev Goswami

Orthopaedic Surgeon

My experience with Mr Goswami is outstanding. Mr Goswami is a true professional, emphatic and an amazing surgeon. This is now my second operation with Mr Goswami and as a very nervous patient- it was a relief knowing he was the surgeon. The aftercare is excellent with Mr Goswami and the nurses. The anesthetist and nurse who gave me my General Anesthetic were the best professionals at hand since they helped me get through the operation since I had a little melt down before the op. I can not rate my experience any better than it was and feel truly blessed. Thank you SO much

Mr Suresh Chandrashekar

Orthopaedic Surgeon

We are still in the process of treatment, and this was a follow-up visit. I always book my appointments specifically with this doctor because I trust his professionalism. He is very open, answers all of my questions, and clearly explains health risks and possible solutions. I also appreciate that he speaks several languages and can understand my concerns even when I cannot express everything perfectly in English. This is very important to me, as some of these issues are completely new to me.

HCA Healthcare UK The Harley Street Clinic

Breast Surgery, Cardiology, + 9 more

Couldn't praise Mr Tang anymore. From the moment I met him, kind, knowledgeable, calm, and I felt at ease even though I ripped my bicep less than a day before meeting him and was in a serious amount of pain. There wasn't a question he couldn't answer, and the surgery was as painless as it could have been. He did say he has never seen a bicep recover so quickly, which I am very proud of; however, I think that was more him than me. Thank you again.

Mr Javaid Ahmad Muglu

Obstetrician & Gynaecologist

Mr. Muglu provided outstanding care. He explained everything clearly and made me feel completely at ease. I had a coil fitted, which I had previously tried to have done elsewhere but found very painful, so I was extremely nervous. However, Mr. Muglu reassured me throughout the process, and to my surprise, there was no pain at all. In fact, I was shocked when he told me he had already finished. I am truly grateful for his professionalism and kindness.

Quality Dental : Horsham

Dentistry

I'm sure it was being decorated when I visited 6 months ago. Still is. Before appointment they send forms to be completed online. No problem with that except one is for COVID asking if anybody on the family has been to a country on the government red list or been told to isolate by NHS. Neither of those things happen now. I raise it every time and nothing changes. Almost as if nobody reads the reviews. So much for "quality"

Endocare Diagnostics

Gastroenterology

Best to make sure someone attends with you to ask the questions you might be to groggy to ask at the time. Would be nice if staff shared communication as I have frozen shoulder and I only had chance to tell the lovely Laura staff nurse who reasured me. Dr Ahmed introduced himself and Ruby too...I had to ask what they found and was given printed details at the end. Overall positive. Thank you!

Tayside Complete Health

Cardiology, Clinical Psychology, + 18 more

Was overnight stay at Ninewells Hospital in Dundee, all staff were very polite and courteous to myself and the other 5 people within the ward during my stay. The team were very attentive to each individuals needs, which made for a pleasant stay. Facilities were clean and if any ‘accidents’ occurred then these were addressed immediately to promote cleanliness in the ward

TLC Rehab

Holistic Therapy, Hypnotherapy, + 4 more

I had a great experience at TLC. The therapy team, nursing team and staff are all very friendly and attentive. I felt supported and comfortable throughout my stay. The day is well structured and there is a good balance of groups and downtime. The therapy team are excellent and you really build connection with the counsellors which is unique.

Mr Mark Bailey

Psychotherapist

Mark is very attentive, and sessions with him feel like genuine conversations with someone steady and perceptive. He doesn’t push ready-made solutions; instead, he helps you arrive at your own, which makes the insights far easier to internalise rather than having to “talk yourself into” them later. I would happily recommend him.

Mr Shamsi El Hasani

General Surgeon

Very professional surgeon who gave me choice and guidance on my treatment. Initial consultation was followed with diagnostic tests to confirm diagnosis before any decision was made on treatment. Offered full explanation of what was going on and answered all my questions sufficiently helping me to make the roghr choice for me.

Mr David Lawrence

Cardiothoracic Surgeon

The overall experience was excellent, the care and attention I received from the medical staff and the nurses on the ward was exemplary it made what could have been a traumatic experience bearable. the post surgery pain relief was good and I had no unexpected pain especially after the chest drain was removed.

Nuffield Health Leeds Hospital

Orthopaedic Surgery, Allergy Medicine, + 26 more

Been to the Nuffield a number of times and apart from the guy in the parking booth believing he is god, the experience has always been very good. The nurses, porters and the people who are there when you come around from your anaesthetic are absolutely brilliant, the care is fantastic.

Dr Susannah Bloch

Respiratory Doctor

Dr Bloch was very well prepared and gave clear and concise opinion about my cancer and treatment options. She explained the results of various scans and was very open and receptive when discussing my health concerns. I felt confident with her knowledge and professionalism.

Dr Jason Dunn

Gastroenterologist

I’ve seen Dr Jason Dunn a few times throughout the years! I always appreciate that no matter how small the matter was or how repetitive I was, he always listened attentively and demonstrated high standard of professionalism by explaining and answering my every question.