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Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

I am at Kingsbridge Hospital for partial knee replacement surgery. Surgical Ward 1 - 28/11/2025. I am writing to express my deepest and sincere thanks for the outstanding care I am receiving during my stay at Kingsbridge Hospital, Ballykelly. The professionalism and kindness I am receiving during my care is outstanding. Sarah, Kerry, Laura & Kim (night staff) from Ward 1 have all been wonderful, nothing was any trouble and I want to thank them for going above and beyond to ensure my well being. Unfortunately, I can’t remember all the names of the staff on ward 1 when I booked in, but again these staff were amazing (Keavsa/luke). I have felt very at ease during my stay and that has come across naturally from you all. You deserve recognition for all your hard work and care you have provided. Please convey my heartfelt thanks to all the staff involved in my care, including the doctors Mr Acton, Dr Brian OG McLary and their team who showed exceptional expertise. Not forgetting the physio. (Fiona)? A big heartfelt thank you to you all. Joanne K

Chapter One Dental Clinic

Dentistry

I visited Chapter One with my 4 year old child, we both had an appointment with Ashley. The practice is immaculate, beautifully designed and feels more like a luxury spa than a dental practice. Staff were extremely friendly and helpful, we were made to feel welcome and relaxed. Ashley was charming, instantly putting us at ease, involving my daughter with everything she was doing and making it a fun experience. With regards to my appointment, Ashley was very informative, ensuring I had time to ask questions and I left assured I was in highly capable hands. All the equipment was state of the art and I now have ultimate confidence in my dental routine. Easily the most professional and positive dental visit I have had, I would thoroughly recommend Chapter One and will be signing up to one of their care plans for my family.

Dr Runa Ali

Consultant Allergist

Being a medical doctor myself, I am able to really appreciate the presence of a kind and empathetic doctor so much more when I find myself at the patient end of a consultation. Dr Ali has previously treated me very successfully over 10 years ago for my very severe hay fever with desensitisation therapy. Understandably, after such a long period of time, there has been some mild recurrence of my symptoms and I was able to get more incredibly helpful advice from Dr Ali again on how to manage this. She is very thorough in her approach and listens carefully to all of your symptoms whilst checking in along the way. She is also very good in helping you weigh up several options whilst letting you decide on which way forward would work best for you. I would strongly recommend Dr Ali to anyone with significant allergies.

Mr Andrew Baldwin

Oral & Maxillofacial Surgeon

I recently visited Mr Baldwin and couldn’t be happier with the level of care I received. From the moment I arrived, everything felt smooth, organised, and reassuring. Mr Baldwin’s manner and professionalism were exceptional — calm, friendly, and attentive. I never felt rushed, and he took the time to listen properly, which made the whole experience feel very personal. All in all, a brilliant experience and absolutely deserving of five stars. I would happily recommend Mr Andrew Baldwin to anyone considering private treatment.

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

had an excellent experience from start to finish. The staff were professional, attentive, and genuinely caring, making me feel comfortable throughout my visit. The facilities were clean, modern, and well-organized, which added to the overall sense of confidence and ease. One standout perk was the free parking—such a convenience and greatly appreciated, especially during a medical visit. Overall, I was very impressed and would highly recommend this hospital for anyone seeking high-quality care and a stress-free experience.

Miss Cheryl Lobo

Breast Surgeon

Miss Lobo has been nothing short of exceptional with me, every step of the way, during the most challenging time in my life. She made sure I got the full diagnosis incredibly quickly, referred me to the best oncologist immediately so I could get my treatment plan, reassuring me I was in the best hands. Post chemotherapy she then operated on me, and the result - aesthetically as well - is simply outstanding. She is both a consummate professional and a very caring person - anyone under her care is lucky.

Mr Javaid Ahmad Muglu

Obstetrician & Gynaecologist

I had an incredibly positive experience with Mr. Muglu at Blackheath Hospital. I truly appreciated the time he took to explain everything to me, making sure I fully understood my options and the next steps. Now, six weeks after my open abdominal hysterectomy (to treat fibroids), my recovery has been smooth, and my incision is healing beautifully. At every stage, I felt supported and well cared for by Mr. Muglu, his admin team, and the entire staff at Blackheath. I'm really grateful for the care I received.

Miss Radhika Krishnan

Ophthalmologist

I've had 2 appointments with Miss Krishnan. On both occasions she was very thorough, explained what she was doing and why, and then explained her findings. She is very personable and gave me the opportunity to ask questions. I was very happy with both appointments. My initial appointment was following sudden floaters with the 2nd appointment for follow up. I'm not sure which category that comes under on the next page, so have clicked one so I can complete the feedback.

Lanthorn Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I recently visited Lanthorn Clinic in Farringdon for an advanced blood test and a shoulder ultrasound, and the whole experience was genuinely excellent. The team were positive, helpful and incredibly efficient throughout. The clinic itself is spotless, with a clean and relaxing aesthetic that immediately puts you at ease. Every member of staff I interacted with was friendly, professional and made the process feel straightforward from start to finish.

2Me Clinic

Sexual & Reproductive Health, General Practice (GP), + 4 more

I recently had a consultation with Dr Anne to discuss hormonal treatment for endometriosis. From the first phone call, she listened, asked the right questions and showed warmth and empathy. Our face to face consultation was exactly what I needed - educational and reassuring, with a clear action plan that we decided together. Dr Anne spent so much time really listening to me and I felt very safe and in the best hands. I’d recommend her to anyone.

Dr. Michael Smith

General Practitioner

My experience at Knightsbridge was truly exceptional. I arrived early but the team was delighted to let me wait comfortably in the warm. When I was ready to be seen, I was greeted by Dr Michael Smith. His friendly and welcoming nature instantly put me at ease, even though I was already feeling anxious. The medical exam was done with professionalism and Dr Smith talked to me throughout which I appreciated. I can not express my gratitude enough.

Miss Jennifer Magill

ENT Surgeon

My daughter met Miss Jen twice. The first time, she explained clearly what was wrong with her and gave her the right medication. The second time, she was able to discharge my daughter. From August to November, my daughter improved so much after struggling with breathing problems for four years. Miss Jen made a huge difference in her life, and I’m truly grateful for her care, support, and kindness.

Vision Scotland Edinburgh

Ophthalmology, Optometry

It was a wonderful surprise to meet so many warm and friendly staff at Vision Scotland. This carried forward with the skill and expertise I also met. I could not have asked for better in every regard. There followed a sincere wish to know of my progress with telephone calls that enquired about how I faired. Using Vision Scotland is one of the better choices I have made in life!

Dr Idris Harding

Cardiologist

My appointment with Dr Harding was on time and managed extremely well, he had time for detailed explanations of the problem and he went on to explain his diagnosis clearly. I have been appraised of the next stage with a series of tests and prescribed medication changes. I am very happy that we now have a course of action to finally better understand my condition. Thank you.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

I had a phone call consultation - so please Ignore cleanliness rating -there wasn't a N/A option. Fantastic to get same day consultation with clinician who clearly understood what id been through. Helpful and interesting information regarding trial data. Delighted and relieved to get offered the vaccine and received excellent support from PA Victoria. Many thanks

Quality Dental : Shoreham

Dentistry

I attended your dental surgery on Wednesday 26th November 2025 and was seen by Seren Rhian Mirza-Davies. I found her to be professional, polite and informative. I am pleased with the manner in which she treated me. I also compliment her assistants, who were professional in their role too.