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RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Communication is not at all a strong point of RTN diagnostics. I was told, I , as-well as my designated persons had to fill in online questionnaires . It took several communications for the questionnaires to be sent out to them . My brother who was the main person and only relative RTN wanted to fill in my developmental questionnaire never has received any communications whatsoever despite them telling me they had sent it to him several times. One of the problems I faced was that I do not have any living relative or friend who knew me in childhood, apart from my brother, but he is 3 years younger than me, so in light of this I was instructed to fill in my background questionnaire myself , to the best of my ability as he would be less likely to know the answers. I was also requested to send in further evidence including a medical summary report , school reports and my personal symptom observations. I had school reports from juniors through to secondary school so I proceeded to send those in to the requesting email . This turned out to be wrong because when I chased it up they said it should have been sent to different department/email , and it had not been subsequently forwarded to them. I was not informed of the correct email previously. This obviously delayed and wasted time. Finally I was told that RTN had everything they needed to move forward with the assessment. I was told it would take 3 months to get the final appointment with the psychiatrist who would go through my adhd outcome report With me. after three months I had not heard anything so I had to chase RTN to see when I would get an appointment. When I was finally given an appointment it was cancelled the afternoon before by the psychiatrist stating they required my brother to fill in the background form (they had told me to fill in ) he still to this day has not received it. It was frustrating so I put in a formal complaint because I had taken unpaid leave as a carer to be able to attend my appointment which they cancelled last minute giving an excuse that frankly did not stand because they had been informed about my lack of family to fill in my developmental form months beforehand. When I eventually got my appointment the psychiatrist I was allocated was changed again and then I was informed my report had not been written out completely by the assessor and therefore some of the one hour allocated was going to have to taken up by him having to ask some questions that he said he needed to make the assessment. He also said that it would have been easier if he had my school reports. I informed him that I had sent them as requested twice. He had to search online to find them., he basically was unprepared for my adhd review. He read the school reports to me during my appointment. It seemed to me that it was all being done on the fly. One thing I also noticed is that I seemed to be assessed (in my opinion) according to male adhd symptoms/criteria. I donot feel that RTN have managed this whole procedure efficiently nor professionally. They lack good communication cancel appointments last minute and arrive at the final adhd report review unprepared. I feel the whole process has been made unnecessarily stressful. From start to finish it has taken one whole year. I chose RTN diagnostics as part of the nhs right to chose. I would not recommend.

Sonoworld Diagnostic Services

Imaging (Scans), Obstetrics & Gynaecology

I have visited Daniela at Sonoworld on many occasions since 2020 for various reasons / body areas to be scanned. Sometimes for routine checking and at other times, via doctor recommendation. Daniela is always very thorough, kind and her room is spotlessly clean. She has always made me feel at ease when explaining her findings. She clearly has many many years of experience and knowledge. She always goes above and beyond and has followed up with me via email and phone call, especially when she could tell that I was anxious. I have been to other Ultrasound clinics in Central London and I have always found that they are more expensive (for no better service) and more importantly, they always try to upsell more of their services, not something that I believe is appropriate when it comes to health. Daniela has seen myself and friends of mine at short notice, and I will always continue to recommend Daniela and Sonoworld to anyone who requires an ultrasound.

Dr Khalid Khan

Cardiologist

I can’t thank Dr Khan enough for the care and support I received. From start to finish, the whole process was incredibly smooth and reassuring. For the first time in a long while, I genuinely felt heard and taken seriously. Dr Khan took the time to listen, explain things clearly, and make sure I felt comfortable every step of the way. After months of struggling and feeling like I was running out of options, I finally feel like things have been properly sorted. This care has helped me get back to work and the things I enjoy doing again, something I genuinely feared I might not be able to do just a couple of months ago. I was losing hope, and now I finally feel like I have it back. I’m so grateful for the difference Dr Khan has made to my health and my confidence moving forward. I wouldn’t hesitate to recommend him to anyone needing a cardiologist who truly listens and cares.

Enhanced Care Services Ltd.

Diagnostics & Testing, Emergency Medicine, + 10 more

I was recommend by a local GP where I work to use Enhanced care, reason being is that for over two weeks I could not get into my own Totton GP surgery, calling and being way down the queuing order, I even went in to book an appointment and they said I have to call first thing, both local Pharmacies could do no more other than OTC meds and said you have to see your GP, I very quickly lost faith in my own doctor surgery. Thanks to Enhanced care from the initial online email to phone call, seeing the doctor all on the same day was well worth it, not only did the doctor ask about my current symptoms but also about my general heath and past issues ETC, medication same day and was feeling better within 4 days, highly recommend If your own GP surgery cant help sooner. Many thanks Ian.

ABBI Clinic - Manchester

Psychiatry, Psychology, + 1 more

Abbi Clinic have been nothing short of incredible in supporting me with my recovery journey. I was really apprehensive about this style of ‘therapy’ but I am so glad that I took their advice and tried it because the structure of the clinic is perfectly curated to individuals needs. The staff at Abbi clinic make every effort to ensure that your journey is personalised by getting to know each individual person and it shows in their care and support. A special mention to Kate who I can not thank enough for always giving her undivided attention and showing week in and week out that she genuinely cares to support you in recovery.

Dr Anjum Qureshi

Neurosurgeon

I have received incredible care from Mr Qureshi and I can’t thank him enough for what he has done! From the initial consultation, Mr Qureshi was honest and clear when explaining my options. His expertise and skill were evident throughout the entire process which gave me complete confidence in him. He took the time to talk through the surgery and recovery and at no point did I feel rushed. The care provided has been exceptional. After a successful operation, Mr Qureshi personally called my husband after surgery and checked on me regularly whilst I was on the ward. I will be forever grateful to him!

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

1)I found the signage to the main lifts and to Lyndhurst rooms confusing. There should be signage in the ground floor lift lobby saying which departments are on which floor. I have been complaining about this since 1971. 2)The excellent group portrait of the Royal Free consultants in about 1970 which used to be on the ground floor but has now been removed to the 12th Floor no longer has the key saying who they are. This is a digrace and an insult to the memory of a fine group of men (and about ten women), The key should be found and reinstated immediately.

Sussex Wellman Clinic

Diagnostics & Testing

I can’t recommend David highly enough. I went in feeling 'off' and he was able to confirm that exactly how I was feeling was reflected directly in my blood tests. It was such a relief to have my symptoms validated by the data rather than feeling like it was all in my head. He explained the results clearly and started a treatment plan that has been life-changing. I’m now feeling in great health, with a huge boost in my motivation and overall energy. If you want a doctor who connects the dots and gets real results, David is the one to see.

Dr Victoria Swale

Dermatologist

I had the best appointment I have ever had about my condition with Dr Swale. She was incredibly warm, kind and reassuring, and clearly so knowledgeable. She explained everything calmly and thoroughly and I didn't feel rushed at all. I felt very comfortable to ask anything I needed to. I have had this condition since childhood, and this was the first time I genuinely felt properly cared for and supported. I left the appointment feeling informed, validated and hopeful. I cannot recommend her highly enough.

Professor David Reid

Rheumatologist

My recent visit concluded a decade of consultations with Professor Reid. When I first met David, I was immediately reassured that he was someone I could easily discuss my concerns and future treatment plans. My ten year relationship with him has allowed consistency, empowering me as a patient to make decisions for my treatment and be guided by his expertise in the field of Osteoporosis. He took time to listen to my concerns about a medication's side effects and discuss the available best options for me.

Dr Peysh Patel

Cardiologist

Great to see the Dr who did the job. As with all doctors I’ve seen they don’t read my notes in detail before speaking to me which I find a little bit frustrating. I’m on the ball though with my medical history & medications & actions that have been taken so I can talk about my treatments in an informed way. Any questions are ensure are answered clear in a manner that I can understand. All in all the doctor cared to a point but get the impression they are spread thinly across the NHS.

Dr Sonal Singh

Dermatologist

Dr Singh was very empathetic and immediately put my daughter at ease. I have never seen her speak so openly about her acne with anyone except her Mum! Dr Singh's explanation of the different treatment options were very clear, and she explained very clearly why she had chosen one over the other. She also followed the appointment up, checking in with us to see how the treatment is going. I would have no hesitation in recommending her to other parents of teens with skin problems.

Mr Emanuele Garreffa

Breast Surgeon

I feel very fortunate to be under the care of Mr Garreffa. He is calm, personable, and always takes the time to make appointments feel unhurried and reassuring. He explains everything clearly and never makes you feel like a question is too small. What really stands out is how genuinely interested he is in you as a person, not just a patient. He has a natural way of putting you at ease, and every visit feels supportive and reassuring. I couldn’t ask for better ongoing care.

Mr Vivek Sivarajan

Plastic Surgeon

I had a full complex tummy tuck, body lift and breast augmentation performed by dr Vivek. I cannot praise the care and treatment I received by Vivek and his team from start to finish enough, due to the complexities of my requested treatments I feel Vivek and his team where amazing throughout and where ready instantly for any eventuality i am over joyed with the procedure and treatment from all involved and glad I chose elanic clinic and Viveks team.

Dulwich Podiatry

Podiatry

I would like to say how impressed I have been with treatment I received from Zack. He has a professional, friendly manner and clearly wants to achieve the best possible outcomes for his patients. He ensured that I understood every step of my treatment. I did not feel at all rushed during my appointments as Zack gave me time to ask questions and he responded to these in detail. I would have no hesitation in recommending him.

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

I had an amazing experience with Dr Nikki Wilson. She took the time to really understand my situation and made recommendations that were specific to me, not a one-size-fits-all approach. I genuinely felt that her focus was on finding the most cost-effective and appropriate solutions for my personal needs, rather than upselling. I left the appointment feeling listened to, cared for, and very well looked after.