4.83
132 reviews

Cognacity 

54 Harley Street, London, United Kingdom, W1G 9PZ 
Video consultation available

Overall Rating

Overall
4.84
Friendliness
4.82
Wait time
4.8
Cleanliness
4.86

Top feedback

“Very friendly reception staff and comfortable surroundings. “
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Welcome to Cognacity

Psychiatry
Psychology

About

Cognacity are experts in mental wellbeing and people performance. We are a highly experienced team of psychiatrists and psychologists, who offer a unique combination of best-in-class services.

Cognacity understand the pressures that modern workforces face. We apply medical and scientific expertise to help organisations improve people wellbeing to ensure they are fit for the future. Our measurable programmes for sustainable high-performance and resilience help organisations improve performance, talent retention, work culture and their bottom line. Our results are quantifiable and demonstrate meaningful positive impact.

As leaders in our fields of expertise we work with a wide range of corporate organisations across the spectrum of business sectors. We also provide outstanding clinical mental health services to our clients and individual patient.

Cognacity, Transforming performance through mental wellbeing

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Opening hours

Mon :
08:00 AM - 08:00 PM
Tue :
08:00 AM - 08:00 PM
Wed :
08:00 AM - 08:00 PM
Thu :
08:00 AM - 08:00 PM
Fri :
08:00 AM - 08:00 PM
Sat :
09:30 AM - 03:30 PM
Sun :
09:30 AM - 03:30 PM

Location

Special Interest

Attention Deficit Hyperactivity Disorder (ADHD)
Depression
Obsessive Compulsive Disorder (OCD)
Post-Traumatic Stress Disorder (PTSD)
Stress
Mindfulness
+ 3 more

Procedures

Counselling
Addiction
Cognitive Training

Treatments and Fees

Included
  • Additional Neuropsychological Testing
  • More Detailed Feedback
  • Same Day Investigations
Included
  • Home Visit by Specialist Nurse
  • Advice on Daily Living Needs
  • Tailoured Multidisciplinary Care Advice
Included
  • Consultant Psychiatrist Assessment
  • Imaging
  • Laboratory Investigations
  • Advice and Care Plan
  • Results and Feedback (Within 7 Days)
No results found

Reviews

4.83 Overall Patient Trust rating
Overall Experience
Wait time
Cleanliness
Friendliness
Anxiety
6/132
Stress
3/132
Depression
1/132
Mental Health
1/132
Psychology
1/132
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Sort by:
Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Anxiety Stress
I found everyone I spoke to at Cognacity to be friendly and efficient.
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Cognacity

Thank you for the feedback

Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Anxiety Stress
My Cognacity experience has been excellent. I was referred to see 2 consultants in a very short space of time. Both consultants were highly experienced and diagnosed the problems quickly and were very supportive in listening, questioning and helping me understand what I needed to do to restore my mental health. The help the consultants have provided has been first class and I am now well on the road to recovery.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Anxiety Mental Health
My experience with Cognacity has been consistently good.
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Cognacity

Thank you for taking the time to leave your review

Overall
(4/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Depression Anxiety
Lovely practice however admit organisation of the admin team could be improved.
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Cognacity

Thank you for your review. I am happy to discuss further if you email me on d.tutty@cognacity.co.uk so we can improve the service

Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Covid safe and friendly staff
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Overall
(4/5)
Friendliness
(4/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Anxiety Psychology Stress
Efficient and well run
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Cognacity

Many thanks for taking the time to leave a review

Overall
(4/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Patient seen for:
Anxiety
Positive diagnosis and referral experience, got the help I needed quickly
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Overall
(5/5)
Friendliness
(4/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very good reception
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Cognacity

Thank you for your comments

Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
very pleasant
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
The practice is run very efficiently, with appointments being confirmed by text with reminders close to the date. The online portal for invoicing makes payment simple and is good for for record keeping. The staff are also very friendly.
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Cognacity

Thank you for your comments

Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very positive
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Cognicity were always very helpful arranging and rearranging appointments whenever needed.
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Cognacity

Thank you for taking the time to leave a review.

Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Saw Dr F Ducci few times at the facility. Overall experience is excellent.
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Cognacity

Thank you for your comments

Overall
(4/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(4/5)
This is difficult to do at these times affected by Covid19 but the have done their best to maintain a supportive and constructive practice.
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Cognacity

Thank you for your comments

Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Fantastic experience!
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Cognacity

Thank you for your comments

Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Cognacity is a nice facility. Good team and setting.
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Cognacity

Thank you for your comments

Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
The staff at Cognacity are friendly and welcoming and the waiting room is a very comfortable and good place to wait. My overall impression is that the organisation is well run and efficient and patient-focussed.
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Cognacity

Thank you for your comments

Overall
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Timeliness could be improved but otherwise is excellent.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very happy with the professionals I’ve seen at Cognacity. They have been outstanding at helping me through difficult times.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
The only issue I had had to do with billing. The company were disorganised and unhelpful and didn't communicate internally. I was billed for a repeat prescription following a phonecall with Filippo. The name attached to the invoice was not a person I had ever seen and the company had no explanation (although there was a logical one in the end). They failed to call me back/ contact me over email as requested/ make any notes as to prior conversations. It was only through resolving the issue with Debra that I made any headway. She was great. The rest of my experience was great.
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