Cognacity

Everyone (psychologist, receptionist) is very welcoming, warm and professional

I have been seeing Dr Monique Basson for almost a year and she is exceptionally compassionate, caring, and professional. Monique creates a space where I feel genuinely supported and I honestly cannot recommend her highly enough. The Cognacity office is a warm and welcoming antmosphere adding to the overall positive experience.

Was faultless and always felt welcome

Would be lovely to see a switch from paper check in forms to digital ones.

Very professional

Receptionists can sometimes be a little brusque, but otherwise very good overall.

Very efficient

Easy to work with / straight forward

Cognacity has given me excellent service and the whole experience has been a totally positive one. Initially I had to wait a while for the recommended physchologist to be available and fit me in on a regular basis, but it was definitely worth the wait! The physchologist and psychiatrist worked well together to provide an very successful 2 pronged approach. Feel like a new person - thank you!

Lavinia was really helpful during the booking process and made me very welcome at the clinic