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The Medical - Keynsham

Chiropractic, Physiotherapy

After seriously injuring both ankles and a long recovery, it was a complete game changer when I started treatment with my physio Steph. She was friendly and professional and quickly put me at my ease. Steph was both flexible and methodical in her approach, measuring my progress, returning to exercises regularly, which I found helpful in maintaining my focus and my momentum. Steph was responsive and adjusted exercises where necessary but generally this was not needed as she pitched the pace and level of activity to be suitably challenging. Steph was goal orientated, encouraging and solution focused. It felt like I had a clear pathway to recovery and that Steph was really committed to my well-being and focused on helping me get the best outcomes. The centre have a range of treatments available including massage, podiatry and Pilates classes so that I could benefit from a holistic approach to my injuries. Steph has explained things well to me as we have gone along so that I have understood the rationale which I have really appreciated. Her expertise and care have been a huge positive during a difficult time. Thank you to Steph and all the team, I would highly recommend The Medical.

Newmedica Leeds

Ophthalmology

Newmedica Leeds. 5* Care from start to finish. My optician at Specsavers suggested it was time to consider cataract surgery and I was offered an NHS referral to my choice of providers. I chose Newmedica Leeds and just over 2-3 weeks later had an initial consultation at Newmedica. Unfortunately my high blood pressure caused some problems and delayed the first cataract operation to my left eye, after 4-5 weeks weeks I had surgery on my first eye and 5-6 weeks later my second eye was done. Without exception all of the staff I met at Newmedica were friendly, helpful, and very caring. The consultant who carried out the procedure on both eyes (Mr. Kamran Khan) took the time to explain the procedure and answer my questions. During the procedures he was reassuring and calmly explained what was happening. Both procedures were carried out successfully and my sight is so much better now. I would like to give a big thank you to Mr Kamran Khan and his team and my Optometrist Summer Elyoussfi and her team for all the care and attention I received. I have no hesitation in recommending Newmedica Leeds.

Mr Seb Sturridge

Orthopaedic Surgeon

After many years of self-denial regarding my hip pain—and finding myself caught in the NHS merry-go-round—I turned to Mr Sturridge. His calm manner and pragmatic advice were exactly what I needed. The resulting total hip replacement surgery was performed without complication, and my recovery was swift, despite my own frustrations along the way. I am now three months post-surgery and have returned to all normal day-to-day activities, as well as many sporting pursuits, including walking, swimming, and cycling—completely pain-free and with ease. I would have no hesitation in seeking Mr Sturridge’s advice again in the future should it be required, and I would highly recommend him to anyone suffering from hip pain. While no surgery is ever welcomed or entirely risk-free, the skill, care, and attention provided by Mr Sturridge were, I am in no doubt, a major contributing factor to my successful recovery.

Dr Philip Alexander

Ophthalmologist

It would have been better if it was made more clearly to us that Johns' vision would settle after 3-4 weeks rather than be under the impression 10-14 days would see vision return. The difference in wording is quite subtle. If there were to be future patients with only one eye, and this needs operating on, then I would like to advise that it is extremely difficult to function with this sudden complete loss of sight, even for a few days. Both patient and any carer need to be made aware of this and the psychological pressure it brings to all involved in caring at home. Fortunately, I have experience through eye injury of my own and Social Care work. Therefore I was more prepared than John was!! We are very happy that Mr. Alexander took time to run through tests and explanations thoroughly in a very pleasant manner. Written by Johns' spouse as he is unable to see enough to write this himself!!

Dr Jamal Hayat

Gastroenterologist

Dear Doctor and Team, I wanted to take a moment to sincerely thank you for the outstanding care I received during my gastroscopy. From start to finish, the entire process was made so much easier than I had expected. Dr Hayat was absolutely fantastic — humane, empathetic, and reassuring — which made a huge difference to me. The staff took the time to explain everything clearly, answered my questions patiently, and helped me feel informed and calm throughout. Everyone I encountered was friendly, professional, and genuinely caring. What could have been a very stressful and frightening experience was turned into a positive one, not only for me but also for my partner, who felt reassured by the kindness and clarity shown by the team. Please pass on my thanks to everyone involved. Your compassion and professionalism truly made a lasting impression, and I am very grateful.

Dr Richard Shaffer

Oncologist, Radiologist

I visited Dr Shaffer on recommendation from a fellow gym member as I developed lumps in both hands. My GP had advised me that they would not treat Dupytrens until my fingers actually began to contract. I had a 30 minute consultation at the Cromwell Hospital which resulted in advice to monitor my hands for 2 months to see if there was any deterioration. Very impressive service. Dr Shaffer was very clear that it was early in the condition. His advice to potentially ease off in the gym to avoid hand trauma was the not the best news for a gym addict! But clearly correct. I will now measure my hands movement and flexibility periodically and revisit if it shows signs of getting worse. Thank you

Miss Roopa Nair

Obstetrician & Gynaecologist

Miss Nair and her colleagues at Queens Hospital were fantastic! I was treated with respect and dignity, was reassured and made to feel comfortable before the procedure. Miss Nair came to see me before my procedure and afterwards to explain the process and give aftercare advice. My recovery was without complications, my incisions have healed very well and 12 weeks on I have made a full recovery. At my recent 12 week review she reassured me that I need not have any further treatment and no abnormalities were found. My only suggestion is that there needs to be more cognizance around advice regarding surgical menopause and treatment but I understand that this is a nationwide issue.

HCA Healthcare UK The Princess Grace Hospital

Breast Surgery, Urology, + 8 more

I arranged a consultation with Mr Aho (within 1 week of my first call) following which I decided to have the HoLEP done (one month later). My experience at The Princess Grace could not have been better, from the moment I walked through the door. The facility is first class, and the people were even better. The op has been a complete, life-changing, success: Not only has my urinary flow returned to that of a teenager, I have experienced no side effects, my ejaculation is stronger than before, and I am sleeping so much better. In short, choosing to work with Mr Aho was a great decision and I am delighted with the outcome.

Vision Scotland Edinburgh

Ophthalmology, Optometry

From my initial enquiry about Refractive Lens Replacement surgery, through my surgery and aftercare I have had excellent care from Vision Scotland. Everything was clearly explained and the surgery has left me with the desired result, 20/20 vision with no glasses needed. The only (slight) negative difference here is a greater need for good light when reading at night or close work. The procedure was pain free and I have had no complications. I am looking forward to enjoying the results for (I hope) many years to come. Thank you to all staff involved with my care.

Dr Konrad Wronka

Orthopaedic Surgeon

Dr Wronka performed a total right hip replacement on me in mid-November last year. I met him first at a consultation, then again on the morning of my surgery and also that afternoon after surgery. I also saw him for a follow-up appointment in January. He has a very kind professional manner and took time to explain the procedure itself as well as what to expect afterwards. He was direct and explained things clearly, answering my questions fully. The whole experience was superb and I would have no hesitation in recommending him. Excellent.

Sonoworld Diagnostic Services

Imaging (Scans), Obstetrics & Gynaecology

I honestly couldn't thank Daniela enough! She has done my scans for many years now and has always been clear, transparent and informative. I am usually an anxious person and she has always made the process easy and smooth. I accidentally booked another place for a scan a few years ago and the experience I received traumatised me until I went back to Daniela. I couldn't recommend her enough and genuinely trust her with all my scans. Daniela is great at her job, is honest and provides a very high level of service. 5 stars as always.

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

The staff that dealt with me on the day were amazing. Very nice and made me feel comfortable. There was a slight issue with the connection for the headphones but they quickly resolved it and made me feel comfortable again. The lady who showed me to the room is made for that job :) unfortunately after I did have to chase a few times for my results imagining were trying to be helpful however a receptionist I was put through to was very rude, undermining and probably one of the worse receptionist I’ve come across in a long while.

Clarity - Stevenage

Gastroenterology, Ophthalmology

I had eye sight check, 14/1/2026 a cataract was found, referral to Clarity made.Same day call from Clarity appointment made for 26/1/2926. Appointment for surgery made for 05/02/2026. Attended and I wish to bring to your notice that I was firstly dealt with by Leon who was excellent. The operation went very smoothly. Sight the next morning was very slightly blurred. I was impressed at the service supplied by Clarity from beginning to end has been excellent and I would highly recommend Clarity.

Mr Nev Davies

Orthopaedic Surgeon

Nev Davies was diligent in his approach to assessing the cause of my knee pain. Following X-Rays and MRI scans he diagnosed the issue and recommended a course of treatment which was 100% successful. Nev's communication is friendly and clear. All consultations were communicated back to my regular GP through clinic summary letters. I have nothing but absolute praise for Nev's work and I will certainly seek him out if I need to consult on any knee issue in the future.

Dr. Himadri Chakraborty

Paediatrician

Dr was very informative. Always has been since my son has been under his care. Has reassured me at times when I’ve felt unsure, trusted him & the plans he set out for my son worked! He is very attentive to my son, he has ASD and the Dr was very understanding & patient. My son condition has drastically improved since coming to see this Dr and will be sad to be discharged from him & the service at some point. Can’t thank him enough.

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

The staff were so helpful and friendly. I went in to my appointment straight away. I had my follow up consultation with Mr Luke Cascarini. He works with you in such a kind and approachable way so that you get the best care. He is so knowledgable and was able to answers all my questions. I’m so grateful that I got referred to him as I finally have answers that I have been searching for, for many years.