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The Medical - Keynsham

Chiropractic, Physiotherapy

After seriously injuring both ankles and a long recovery, it was a complete game changer when I started treatment with my physio Steph. She was friendly and professional and quickly put me at my ease. Steph was both flexible and methodical in her approach, measuring my progress, returning to exercises regularly, which I found helpful in maintaining my focus and my momentum. Steph was responsive and adjusted exercises where necessary but generally this was not needed as she pitched the pace and level of activity to be suitably challenging. Steph was goal orientated, encouraging and solution focused. It felt like I had a clear pathway to recovery and that Steph was really committed to my well-being and focused on helping me get the best outcomes. The centre have a range of treatments available including massage, podiatry and Pilates classes so that I could benefit from a holistic approach to my injuries. Steph has explained things well to me as we have gone along so that I have understood the rationale which I have really appreciated. Her expertise and care have been a huge positive during a difficult time. Thank you to Steph and all the team, I would highly recommend The Medical.

᠎ Stephanie Pepper

Physiotherapist

After seriously injuring both ankles and a long recovery, it was a complete game changer when I started treatment with my physio Steph. She was friendly and professional and quickly put me at my ease. Steph was both flexible and methodical in her approach, measuring my progress, returning to exercises regularly, which I found helpful in maintaining my focus and my momentum. Steph was responsive and adjusted exercises where necessary but generally this was not needed as she pitched the pace and level of activity to be suitably challenging. Steph was goal orientated, encouraging and solution focused. It felt like I had a clear pathway to recovery and that Steph was really committed to my well-being and focused on helping me get the best outcomes. The centre have a range of treatments available including massage, podiatry and Pilates classes so that I could benefit from a holistic approach to my injuries. Steph has explained things well to me as we have gone along so that I have understood the rationale which I have really appreciated. Her expertise and care have been a huge positive during a difficult time. Thank you to Steph and all the team, I would highly recommend The Medical.

Prof. Adam Frampton

General Surgeon

I had surgery in November at New Victoria Hospital for multiple abdominal hernias under Professor Frampton after seeking a second opinion, and I’m very glad I did. From the first consultation, he was friendly and reassuring, took the time to explain everything clearly, and answered all my questions, which put me at ease after a previous, less positive experience elsewhere. On the day of surgery, he came to see me beforehand and talked everything through again, which I really appreciated. The surgery itself went extremely well, using a no-mesh technique, and I was honestly surprised by how quickly I recovered. I had minimal pain and was back to normal activities within a week. I am now two months post-op and so far the hernias have stayed closed. I am able to do activities that would previously have caused me pain, which has made a huge difference to my day-to-day life. At my follow-up appointment, Professor Frampton was pleased with how well I’d healed and again took time to answer my questions. I felt listened to, well cared for, and very confident in his expertise throughout the whole process.

Mr Tony Jacob

ENT Surgeon

After a year of back and forward to various different hospitals and appointments and symptoms being ignored, I finally and thankfully was seen by Mr Jacob. He was very professional, friendly and most importantly saw and heard my concerns. I got answers and was booked in for surgery. I had a very enlarged thyroid with numerous nodules that had previously been missed by other consultants and my symptoms absolutely debilitating. During surgery Mr Jacob found my thyroid had also grown around the back of neck so took a little longer. I felt great after my surgery, Mr Jacob came to see me the next morning and I was kept in updated of what was going to happen throughout and after the surgery. I had no questions unanswered and felt very cared for. Im extremely grateful that Mr Jacob was my surgeon and would highly recommend him. My scar is barely noticeable only two months later and my healing was fairly easy - thanks to Mr Jacob my procedure was a great success!

Spire St Anthony's Hospital

Allergy Medicine, Cardiology, + 21 more

Dear Doctor and Team, I wanted to take a moment to sincerely thank you for the outstanding care I received during my gastroscopy. From start to finish, the entire process was made so much easier than I had expected. Dr Hayat was absolutely fantastic — humane, empathetic, and reassuring — which made a huge difference to me. The staff took the time to explain everything clearly, answered my questions patiently, and helped me feel informed and calm throughout. Everyone I encountered was friendly, professional, and genuinely caring. What could have been a very stressful and frightening experience was turned into a positive one, not only for me but also for my partner, who felt reassured by the kindness and clarity shown by the team. Please pass on my thanks to everyone involved. Your compassion and professionalism truly made a lasting impression, and I am very grateful.

Tayside Complete Health

Cardiology, Clinical Psychology, + 18 more

This is truly a very pleasant clinic. All staff put you at ease and treat you very well. I had an upper endoscopy performed by Dr Craig Mowat. He is a really patient, polite and conscientious professional man who listened to my concerns and talked me through them. He was very thorough and suggested how I could relive my symptoms mean time until my procedure, which was only a few weeks later. He explained exactly what would happen. The experience was very calm and I was put at ease. Dr Mowat told me of his findings immediately after the procedure and called me to discuss biopsy results a couple of weeks later. The whole experience was calm and quickly put my fears to rest. Thank you very much for lifting a huge weight off my mind - I can now get back to enjoying life!

Physio Remedies

Acupuncture, Hand Therapy, + 3 more

I ruptured my Achilles tendon playing squash last September. My consultant surgeon strongly recommended Physio Remedies, who have an excellent reputation for helping athletes recover and return to sport in the best possible condition. I’m being treated by Naomi Murray, who closely follows the latest international research on Achilles injuries, which is very reassuring. The rehab plan has always been clear, progress has been excellent, and follow-up is very responsive whenever I have questions. Her patients’ recovery and long-term outcomes are clearly a genuine priority for her. The facilities at the Lansdowne Club are also outstanding and make a real difference to the quality of the rehabilitation. I would definitely recommend Physio Remedies.

RTN Mental Health - Right To Choose

Psychiatry, Psychology

Trying to book the appointment for the video interview for the autism assessment was very frustrating as there were often no slots available and I had to keep trying numerous times before I got an appointment. One of the reasons I have used RTN for Right to Choose was because the details for RTN showed that it would take 10 weeks to receive a diagnosis. It took nearly a year to get the autism assessment and a year later I am still waiting to receive the ADHD report, although I have received a verbal diagnosis. It was good to be given a verbal diagnosis at the end of the ADHD video interview and to have a discussion about the next steps to find out if medicineI is an option. However it is going to take even longer to find out about medication.

ABBI Clinic - Manchester

Psychiatry, Psychology, + 1 more

Abbi Clinic have been nothing short of incredible in supporting me with my recovery journey. I was really apprehensive about this style of ‘therapy’ but I am so glad that I took their advice and tried it because the structure of the clinic is perfectly curated to individuals needs. The staff at Abbi clinic make every effort to ensure that your journey is personalised by getting to know each individual person and it shows in their care and support. A special mention to Kate who I can not thank enough for always giving her undivided attention and showing week in and week out that she genuinely cares to support you in recovery.

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

Although the appointment wasn't satisfactory for me because the doctor couldn't give me a second opinion on my back and neck pain since his specialty is lower extremities, he sent me for updated MRI exams so he could give me a responsible and accurate second opinion on my knee and ankle. I emailed the doctor and am waiting for him to reply with his diagnosis from the previous appointment so I can provide my employer with the information they need to continue helping me with the MRI costs and get positive results that will allow me to go to work without any health risks. Thank you very much.

Doctor Alicia Ng

Dermatologist

I saw Dr Alicia Ng for an incredibly itchy rash around my eyes and neck that just wouldn't clear up, even after trying over-the-counter creams. She was very thorough during the examination, identifying the issue as allergic contact dermatitis and noticing patches I hadn't even seen behind my ears. She provided a clear management plan, including a Protopic prescription and helpful advice on avoiding fragrances. I’m really relieved to have a proper diagnosis—highly recommend her.

Mr Ilias Paschopoulos

Physiotherapist

I went to my physiotherapist with severe lower back and neck pain, and he honestly changed my life. Through personalised exercises, constant support, and incredible knowledge, he helped me recover both physically and mentally. He was always encouraging, patient, and professional. I can’t thank him enough and would highly recommend him to anyone dealing with pain or injury. If I, or any of my friends ever has an issue, he is the first person that comes to mind.

Miss Natasha Choudhury

ENT Surgeon

Seemed like a very thorough diagnostic type appointment. After an immediate hearing test I was booked in for tests (MRI and ultrasound) on Miss Choudhury’s recommendation. Very easy to converse with, got to the detail very quickly, pleasant and effective communicator. Positive experience all round and I came out feeling very positive and hopeful that would be getting to the bottom of symptoms that have essentially ruined my life for the last 6-9 months.

Associate Professor Anand Kelkar

Urologist

On arrival, I was anxious and terrified at the same time, and had been for some time after having a positive result of prostrate cancer ( 7 out of 10) also a bone scan, followed by a PET scan all taking time and stress level as you can imagine high, on meeting Mr Kalkar, he quickly got around to telling me all scans were clear and he confidently clear that I would be cured, my emotions were through the roof, most professional and caring person, thank you

Midland Eye

Ophthalmology

I visited the clinic to discuss removal of a lesion on my eyelid. Having spoken to the consultant Mt Murray I decided to have it removed. I returned two weeks later to have the surgery. All the staff were very supportive and took time to explain the whole procedure to me. In particular Jenny took great care of me and made sure I felt as relaxed as I could be. Everything went to plan and I would like to thank everybody that was involved.

Mr Gerard Lattouf

Orthopaedic Surgeon

My experience of Gerard and his team on my foot operation was excellent. Everyone at Shepton mallet are very friendly and helpful I cannot praise them enough. After the operation I had very little pain and everything run very smoothly, with an excellent result. Having both feet done has left me pain free, being able to walk better and with the benefit of nice looking feet. Thank you Gerard and your team ⭐️