Find your trusted Doctor

Mr John Terrace

General Surgeon

I felt reassured by Mr Terrace’s quiet, confident manner, his careful but thorough examination and his clear explanation of my options. My wife said that she felt he took a personal interest in our case: that we mattered to him. Arrangements for the procedure were made efficiently and carried out as planned. Following the operation and discharge I had an adverse reaction to my pain medication and had to return to hospital outpatients. Mr Terrace, indeed all the staff, were attentive, sympathetic and helpful and I was able to return home after a couple of hours. He said that if I experienced any problems I should not hesitate to contact him. Six weeks after the operation, as arranged, Mr Terrace followed up by phone call and I was able to tell him that I have recovered very well and am resuming all my normal activities. Mr Terrace assured me that he would be available at all times if further assistance was required in any way. My experience throughout has been positive and I am I most grateful to Mr Terrace for his exemplary care.

Skin55

Dermatology

I am writing to formally complain about misleading advertising by the clinic Skin55. Their website led me to believe that laser treatments were available at the clinic, and I booked a consultation directly with the clinic, not with any specific doctor. However, upon attending the appointment, I was informed that the clinic did not have the required laser equipment and that not all doctors at Skin55 perform laser treatments. This discrepancy meant that I paid an initial consultation fee of £300, only to then be told that I would need to be referred to another doctor within the same clinic who does provide laser treatments. This second consultation was then quoted at £380. This sequence of events highlights a lack of transparency and constitutes misleading advertising, resulting in unnecessary expenses and inconvenience. I believe that this matter warrants investigation to ensure that Skin55’s practices align with advertising and consumer-protection regulations. I am prepared to provide supporting documentation upon request

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

It was a pleasure to meet with Matt Wright again following our consultations and procedures in 2019 and before, when he cured my atrial fibrillation. Thanks to his specialist care, I have been able to successfully carry on running my antique business from my gallery in Pimlico.. Accordingly, it was very reassuring to discover that he had recognised my name after my recent visit to A and E at St Thomases and had been advising on further tests and treatment following the analysis of my seven day monitor. Having explained to him that I had stopped taking the prescribed Bisoprolol 2.5 mg after three days, as it very quickly took my blood pressure down to 50, he recommended that I re-start on 1.25 mg. This reduction appears to have so far done the trick, as my pulse has dropped to mid 60s which is bearable. In conclusion I am so relieved to once again know that Matt is keeping an eye on me and that his ear is available should I need reassurance.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

I was seen by Dr Heggy and a lovely staff nurse Charlotte. Dr Heggy was fantastic he actually listened to me. He listened to exactly how I was and had been feeling. I'd been told by another Dr that there was nothing that could be done so I had to see someone for pain management. I'm in pain everyday and just wanted a resolution or at least pin point what could be wrong. Dr Heggy really made me feel heard and suggested other things before we gave up and just give me medication for my pain. Nurse Charlotte was fantastic. While Dr Heggy was looking things up and trying to find other options Charlotte spoke to me like an actual human. So thank you to Dr Heggy and nurse Charlotte for your time and patience with me. It's very much appreciated

Dr. Charlotte Keigwin

General Practitioner

I had my UltraClear Laser Therapy with Dr. Charlotte Keigwin to help treat pigmentation caused by sun damage and melasma, and I couldn’t be happier with the experience. Dr. Keigwin was incredibly professional, gentle, and reassuring throughout the entire process. She explained everything clearly, made the treatment feel quick and surprisingly comfortable, and ensured I always knew what to expect at each stage. Her personalised approach and genuine care made a huge difference, and the results have exceeded my expectations — my skin has honestly never looked or felt better. I highly recommend Dr. Charlotte Keigwin to anyone considering laser treatment. Her expertise, kindness, and the results she achieves truly speak for themselves.

Dr. Majeed Jawad

Paediatrician

Dr Jawad is an extremely knowledgable and thoughtful doctor. His bedside manner with the children show that not only is he an excellent doctor, he genuinely cares about your child. He always takes the time to explain everything to both the parent and the child and we have been so so pleased to have found him as a doctor. His investigations are very thorough, explanations always clear and informative and he is so personable and friendly with the children. It’s delightful as a parent to see your child so well looked after. So pleased to have found him!

Professor Keyoumars Ashkan MBE

Neurosurgeon

Felt very welcoming upon arrival receptionist was very quick to book me in and point me in the right direction to where I needed to be. There was an I.T issue in the building which meant we had to make a short walk to Harley St but all was explained well and easy to find. once inside the secretary was great (JENNIE) Re assured me that Prof Ashkan wont be long and spoke with me about various things. Prof Ashkan was great spoke clearly and answered any questions I had about my back and leg problems made it feel really easy and comfortable to be honest.

MansMatters

Urology

I have been rather insecure about my performances in the past year. To be honest, I always blamed my family woes and in a way, I was confident that the blue pill would work it out. Well.. after a divorce and lots of struggling, I felt my manhood was gone by the time I hit 41yo. I tried to put myself together and had a chat with the people at the clinic. They never made me feel weird or uncomfortable, and after the second session of shockwave, my game changed and I can finally say I got my life back.

Mr Nev Davies

Orthopaedic Surgeon

Mr Davies and his team were excellent. I had a full knee replacement and everything was explained to me and any questions answered in full. He discussed with me how important it was to think through my expectations of how my knee would be after the operation. This reminded me that good recovery also needs work by the patient! My after care was well organised and the nursing staff ensured my stay in the hospital was very comfortable. Walking is much better now for which I am very grateful.

HCA Healthcare UK The Harley Street Clinic

Gastroenterology, Obstetrics & Gynaecology, + 9 more

“My experience at Harley Clinic went far beyond medical care. The entire team treated me with a level of kindness, professionalism, and humanity that I will never forget. From the first consultation to my recovery, every member of the clinic showed genuine care, patience, and respect. Their standards, their attention to detail, and their warm approach made a challenging moment in my life much easier. Harley Clinic is not just a medical facility—it is a place where people are truly cared for.”

New Forest Psychiatry

Psychiatry

I was made to feel comfortable right from the start. To my surprise, there wasn’t even a hint of awkwardness. The level of questioning was perfectly balanced - just enough to gather insight without overwhelming me. I often get tearful when explaining myself, but that feeling was almost instantly eased the few times it began to surface. I felt understood, and that made all the difference. Thank you for starting the journey of unravelling this for me. I feel a huge sense of relief.

Mr Achal Goyal

Orthopaedic Surgeon

I had foot surgery for arthritis last year on my left foot and this year on my right foot Before the surgery I was in pain that kept me awake at night and I had difficulty walking. I highly recommend Mr. Goyal for treatment. He has been extremely understanding, caring and helpful, The surgery has completely changed my life. I can walk with no arthritis pain and will be able to get back to walking and hiking for miles again. I cannot thank Mr. Goyal enough.

2Me Clinic

Sexual & Reproductive Health, General Practice (GP), + 4 more

I visted the 2Me Clinic with Dr. Amaechi for a coil removal that I was extremely nervous for after 1 failed attempt by the NHS. From consultation phone call to the procedure, Dr. Amaechi met me with so much compassion, kindness and understanding. She was able to sucessfully perform the prodcedure quickly and effectively - ensuring I was calm and comfortable the whole time. It made a world of difference, thank you!!!

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

Blown away by how quickly and thoroughly I was seen. Feel a real relief already that someone has listened to all factors to really understand me and where I'm at with everything. From attending menopause talk on the Friday, to calling for an appointment Saturday, to seeing Nicky Sunday and getting a prescription. Nicky was so lovely to deal with too! Great service, thank you for helping to get me on track.

Mr Florian Bast

ENT Surgeon

I had an excellent consultation with Mr Florian Bast today. He was extremely knowledgeable, attentive, and made me feel completely at ease. I attended regarding a specific treatment I’ve struggled to find a provider for, and he immediately identified the option and recommended exactly what I had in mind, almost as if he read my thoughts. I left feeling well-informed and genuinely supported. Highly recommend.

Miss Dimitra Leivadiotou

Orthopaedic Surgeon

Miss Leivadiotou performed a reverse shoulder replacement on my left shoulder and the results are fantastic. Very little to no pain post operation and almost immediate relief from the nagging arthritic pain. 7 weeks on and I can’t believe the difference it’s made to my life. Thank you so much Miss Leivadiotou for your care, skill and kindness, your work has truly made a positive impact on my life. Lesley