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One Ashford Hospital

Audiology, Cardiology, + 22 more

Receptionist was absolutely lovely and really friendly and helpful. The building and facilities were all excellent and kept clean and tidy. The consultant I saw was extremely rude, arrogant and judgemental. There were several comments he made that shocked me and that made me feel very uncomfortable to the point I almost walked out mid appointment. There was very little sympathy or mindfulness of my injury and he came across extremely judgemental in the assumptions he made about the level of sport I played, what I could afford, and several other things. I actually play semi-professionally and have represented our country in World Championships in the sport I play, and I also have a law degree and accountancy qualification which I did not mention as quite frankly it is irrelevant. It was apparent he took a dislike to me for whatever reason from the start and the whole experience was very uncomfortable. His behaviour aside, he is clearly very knowledgeable and good at what he does. Reading between the lines I got the answer I needed. This hospital was recommended to me by one of your previous patients and I was lucky to get booked in through an NHS referral but after my experience I would never return for any issue and am relieved I didn't pay to go private.

Professor Melvin Lobo

General (Internal) Medicine

I've only seen Dr Lobo once, so my experience is still limited, but he seemed very knowledgeable about my obscure problems. Time will tell whether his hypotheses are correct, but so far he seemed to have a very practical approach and a concrete plan moving forward. When it came to my appointment, he was timely and polite. The wait time for his appointment was very reasonable (2-3 weeks), and he produced the letter for my appointment very quickly (<24h). My only criticism is that the default pharmacy used by London Bridge Hospital clinicians is Pharmacierge, and it seems to be very expensive. The Low Dose Naltrexone I was prescribed was £239, but only £66 when shopping around. Dr Lobo kindly rerouted the prescription to another pharmacy, but I would suggest to at least inform the patients about certain costs and letting them know about more sensible options.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I received warm, well informed professional attention throughout my care at St Anthony's Hospital; from outpatients through to discharge. The room was clean, well heated and ventilated, equipment checked and the armchairs comfortable. The unit was quiet. Nursing staff answered call bells promptly and with kindness and a smile. No request was considered a problem. Their level of knowledge and professionalism was excellent along with the standard of care. Physiotherapy care was also excellent and given with respect to my individual needs. Recovery staff were informative and reassuring. Excellent care there too. I include catering staff who also took care in their work. A few glitches with the electronics on the bed and the new bathroom which received prompt attention - the unit has been recently renovated.

Mr Jonathan Britto

Plastic Surgeon

I’m still in early stage of recovery. The attention from Dr Britto brings a lot of reassurance that everything is according to the plan. It is my second attempt to sort out the problem with sagging skin of the lower part of my face and I can clearly see the difference: with Dr Britto I had three (!) pre-op consultations, which brought a lot of understanding and a very clear plan, I avoided general anaesthetic, it was a bit weird, but absolutely bearable experience, I had already had two after-op meetings, mostly to reassure me that everything is as expected and no sign of anything to worry about. More consultations have been already arranged, I feel a constant attention and I’m very pleased with it.

Kingsbridge Diagnostic and Treatment Centre

Diagnostics & Testing, Gastroenterology, + 4 more

Arrived at diagnostics centre and was just expecting a consultation with a further appointment for procedure was feel anxious but was made to feel welcomed and reassured by all receptionist was really pleasant as was my nurse Eileen I believe her name to be. I then met Mr Muen who was very polite, reassuring and empathetic. To my surprise my procedure was carried out within this appointment saving me further anxieties, travel and time. I was absolutely taken back by the complete professionalism of all at Kingsbridge Thank you from an extremely happy patient.

Nuffield Health Warwickshire Hospital

Cardiology, Chemical Pathology, + 9 more

From the very first consultation, Mr. Rahim Kaba put me at ease with his calm, professional manner and clear explanations. He took the time to answer all my questions, ensuring I fully understood the aqua ablation procedure and what to expect. On the day of the operation, his team was attentive and reassuring, and I felt confident I was in the best hands. The procedure itself was smooth, and the recovery has been far easier than I anticipated. I noticed improvements quickly, and the results have genuinely made a positive difference to my daily life.

Mr Periyathambi Jambulingam

General Surgeon

Mr. Periyathambi Jambulingam provided outstanding care throughout my entire gallbladder removal journey. From the very first consultation through to the post-surgery check-ins and discharge, he was incredibly knowledgeable and took the time to explain everything in detail. He was consistently professional, attentive, and made me feel truly listened to. The surgery went perfectly, and my recovery has been smooth and quick. I cannot recommend Mr. Jambulingam highly enough.

Lanthorn Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I recently visited Lanthorn Clinic in Farringdon for an advanced blood test and a shoulder ultrasound, and the whole experience was genuinely excellent. The team were positive, helpful and incredibly efficient throughout. The clinic itself is spotless, with a clean and relaxing aesthetic that immediately puts you at ease. Every member of staff I interacted with was friendly, professional and made the process feel straightforward from start to finish.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

Was a little confused and concerned with all the last minute changes for surgery, then to be told and left waiting in a room for surgery to then say ur appointment was not the appointment time when u came in on our computer so they did change my appointment time! Other than that surgeon was fantastic brilliant and friendly After Care - as given a bag of meds and a latter and cards for the doctor with no sore dressings for wound area.

Dr Arshad H Rather

General (Internal) Medicine, Medical Weight Loss Specialist

It was a genuine pleasure meeting Dr. Rather, and I am truly grateful for the time he took to speak with me. I appreciate the way he listened carefully and gave thoughtful attention to each of my concerns, making sure to fully understand the challenges I am facing. His advice was not only detailed but also practical and easy to follow, providing clear guidance that made me feel supported and confident about the next steps I need to take.

Mr Alex Leo

General Surgeon

The surgery carried out by Mr Leo has been transformative for me- I can’t thank him enough! Mr Leo was patient enough to answer all of my questions and the post-surgery care was great too (I saw him twice prior to leaving hospital and he also called me a week later for a further follow-up). Katie, his medical secretary, also deserves a very special thank you for being exceptionally helpful whenever I called or emailed her.

Mr Sabur Malek

Orthopaedic Surgeon

Mr Malek gave me a new hip and a new knee, this means I can continue to work as a fitness teacher delivering classes such as Pilates, yoga, Zumba, stretching, circuit training etc. Mr Malek is a true professional, caring, empathetic, extremely well-informed, helpful, and kind. He also made me giggle on a few occasions which helped when I was nervous about the procedures. Thank you a million times.

Mr Stefanos Almpanis

Urologist

Doctor Almpanis has done a great work in identifying the issue, and explaining very thoroughly the procedure, the risks and the outcomes. It gave a lot of confidence and you feel how much he cares about the patient well being. I am very grateful to Dr Almpanis for the successful surgery. He attentively monitored the recovery process, and was very responsive and reassuring when I had questions.

Miss Claire Mellon & Associates

Holistic Therapy, Obstetrics & Gynaecology, + 1 more

I love coming to the clinic. The stuff is very friendly. The waiting room is bright and the decor is very tasteful with a clear feminine touch. It is a space designed by women for women which I appreciate. I have come many times and I haven't waited for more than a few minutes to be seen. Coffee and tea available if you arrive early.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

I was taken care of very well by all concerned. They were friendly, careing, explained everything that would happen and answered any questions that I might have. Following the operation , the same applied,and the utmost care was taken of me in my own room with frequent visits from various members of staff.

Mr Max Whittaker

ENT Surgeon

During my first visit with Mr Whittaker, he explained my condition in simple terms, which was very easy to understand. He informed me that he had to perform an endoscopy through my nostrils, and his touch was very gentle and skilful. He explained clearly the next steps, and the entire process was smooth.