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One Ashford Hospital

Audiology, Cardiology, + 22 more

I arrived at 13.20 for my appointment with the nurse and informed the receptionist that I had three appointments 1) nurse 2) Mr Consigliere 3 ) physiotherapist. She informed me that she would note my presence for the first two but that I needed to tell physiotherapist separately. I saw the nurse on time and informed the receptionist I was now ready for my 2pm appointment with mr Consigliere. At 2.15 I asked receptionist if Mr Consigliere was running late ? Also that I was surprised he had not asked me to have an X-ray. At this point the receptionist informed me that my 2pm appointment with mr Consigliere had been cancelled. I asked by whom. At this point there was obviously some confusion and I was asked to sit down whilst they investigated. Some minutes later I was told “something “ had gone wrong but Mr Consigliere had asked me to have an X-ray and he would see me after my physiotherapist appointment. When I saw Mr Consigliere at around 3.45pm he informed me that my bone was not attached to the metal plate in my elbow. The ligaments and muscles were keeping it in place. Mr Consigliere wished to see what would happen over the next few weeks before making a decision.

St Joseph’s Hospital

Audiology, Cardiology, + 22 more

I came into St Joseph’s on the 10th of January for a Abdominoplasty procedure, from entering the hospital and being greeted professionally by the reception, to the assistant who came down to reception to collect me and show me your my room, went smoothly and l would say, the highest stand l have had at a private hospital. The ward staff attended to me immediately, carried out their pre-op checks, were very informative in terms of time of the procedure etc, l couldn’t have been made more comfortable and cared for. The cleanliness and room was outstanding, l have had a number of stays at private hospitals over a period of 15 years and St Joseph’s is the leader from all parts of the service provided, your hospital should be used to show others how to set the highest standards, which you certainly excel at. Mr Wilson was outstanding too, from our initial consultation to the surgery and aftercare. I recurved a call from St Joseph’s on the 3 day after being discharged to check on my progress, which l wasn’t expecting but very much appreciated it. I have received the highest of care and everyone l met was amazing. Thank you for everything you did for me.

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

My first appointment with Dr James Thing went very well though I had to phone the clinic to say that I would be late for my appointment since the taxi broke down on the way. I arrived at the clinic with my husband 15 minutes late, but I was seen by Dr Thing without further delay. He told us that there was a patient who was on hour late on that day perhaps due to the cold weather. Dr Thing checked my medical details, my knee conditions in both legs, examined my knees carefully before looking them closely on the screen. I had bilateral Ostenil Plus Knee injections while the doctor was guided by Ultrasound Scan to insert the needles into the exact area of my knees. I had a little sensation when the needles were inserted but it was done in a gentle manner that I was feeling alright throughout the time of insertion. The whole procedure went smoothly and the doctor said he would see me in a year's time. In the meantime I was to take it easy and rest well for my knees to heal and he would write me an email in three weeks' time to see how I was doing.

Practice Plus Group Hospital, Emersons Green

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

I always have a good experience when visiting the practice. The staff are always friendly. However, on the last visit I think there are things you guys need to review. I was in for a gel injection into my knee which was being carried out by Mr Dehne in the theatre. He had previously confirmed that it would be a simple procedure and that after a short time I would be fine to drive home. However, on arrival it was clear that the team believed I was in for a knee replacement. I was shown to my own room, asked to select from the menu for the following day, and given medication that I assume I didn't require! Further more, the team were loathed to let me drive home and I had to wait a couple of hours until they could check with Mr Dehne that it would be ok as all the paperwork confirmed otherwise. The theatre staff were double checking with me the reason for my visit so there was a checking procedure in place but you may need to review why there was confusion in the first place.

Miss Marta Santorum-Perez

Obstetrician & Gynaecologist

There are not enough words to express how grateful we are for Marta. After two difficult and traumatic previous birth experiences, it made an enormous difference to have a doctor who listened so carefully, understood our concerns, and supported us so thoughtfully throughout this third pregnancy. Her calm, steady approach helped make the entire experience feel reassuring and positive, including the birth itself. At 20 weeks, Marta identified a serious issue with the pregnancy and acted quickly and calmly to ensure it could continue safely. We truly believe we might have lost our baby had she not recognised it when she did. Marta cared not only for the wellbeing of the pregnancy, but also for both mum and baby, always with a deeply humane and compassionate approach. She is an exceptional doctor, and we could not recommend her highly enough. Thank you for everything, Marta

Mr Osama Naji

Obstetrician & Gynaecologist

I had a Robotic laparoscopic hysterectomy. From beginning to end I was blown away by the quality of care I received from Mr Osama Naji and his team. The surgery went so well I was up walking around within hours of having it. My recovery was so smooth, I kept giggling as it felt like a holiday, no pain at all. Even though Dr Naji told me it would be painful in my head I just couldn’t conceive it could be this comfortable. I could go back to work almost straight away although I took a few days off to relax. I was on less painkillers within 24 hours of my surgery than I had been on my ‘good’ days for the last five years. I have almost no visible marks given the technology used. If I had known it would be like this I wouldn’t have suffered for so many years and delayed having the treatment.

Dr Praveen Kumar

Psychiatrist

I found Dr. Kumar to be exceptionally approachable, thoughtful, and easy to talk to. He created a calm, respectful space in which I felt truly listened to and taken seriously. His explanations were clear and compassionate, and he took time to understand both my medical and personal circumstances rather than rushing through the appointment. I came away feeling more informed, supported, and less alone in what has been a very difficult period. I would highly recommend him to anyone seeking a psychiatrist who combines clinical expertise with genuine empathy.

HMT Sancta Maria Hospital

General Surgery, Vascular Surgery, + 19 more

I highly recommend Dr Sandra Hlaing who I decided to seek help with regarding my menopause struggles. She was amazing and explained everything to me in great detail. She was professional but friendly and put me at ease with my situation. I came away with a huge sigh of relief as I was listened to and given a plan which I desperately needed. I am extremely grateful to Dr Hlaing as I now feel happy and so much more in control of my condition. She is a credit to both her profession and Sancta Maria Hospital.

HCA Healthcare UK London Bridge Hospital

Diagnostics & Testing, Haematology, + 11 more

Dr Georgiou was extremely kind and generous with his time, despite this being a second-opinion consultation. My uncle was diagnosed with advanced, stage IV malignancy, and Dr Georgiou approached the case with seriousness and care, without being dismissive or overlooking treatment options. He supported the appropriate treatment plan, and after four cycles my uncle is doing remarkably well. His clear explanations and compassionate attitude gave our family reassurance and confidence at a very difficult time.

Dr Kamlesh Mohan

Respiratory Doctor

Dr Mohan has taken time to explain everything to me clearly,honestly and in the most professional manner. He has gone our of his way to ensure I have been seen to quickly organising further tests quickly which meant I have not been left worrying about the outcome for longer that necessary. He has guided me clearly through every process at every stage. He has shown empathy and I can't thank him enough for the way he has dealt with me. A true example of the way the health service should be.

The Leeds Skin Clinic

Cosmetic (Aesthetic) Medicine

I was seen by Nurse Emma and I honestly had the best experience I could have ever asked for, she was patient, kind and explained everything clearly to me, after such a negative experience previously with my GP I was very nervous and scared to have my implant out, I spoke to Emma about this and she took everything very slow, constantly asking me if I was ok, everything about my visit with Emma was perfect, she is amazing and I would recommend her to everyone!

The York Dental Suite by Mafalda Queiroz

Dentistry

We have been attending Mafalda’s clinic for years now and always receive the best care! Her team are excellent (special mention for Jemma and Chloe). I would highly recommend them to any families - they are amazing with kids, so reassuring and make the whole experience fun. My son is having aligner treatment at the moment and always looks forward to visiting the clinic. Mafalda is so passionate about what she does and we feel we are in the best hands.

Miss Katia Sindali

Plastic Surgeon

From the moment I met Katia I knew I wanted her as my surgeon, with the type of surgery I was having it felt important to me that she knew what it meant to me, and she did 100%. She has been fantastic from the start. My DIEP reconstruction surgery looks incredible, I am so pleased with the results. Katia has given me back my confidence and who I was before cancer, I couldn’t be more grateful.

Dr Muhammed A Ottayil

Paediatrician

Dr Ottayil was brilliant, he had a very friendly and relaxed manner, listening to my daughter very carefully about her migraines and life. She felt confident to talk about her physical and mental health circumstances. We appreciated that Dr Ottayil explained a plan and proposed medication to us both. She came away confident and reassured about her condition. We were very impressed.

Mr Kevin Turner

Urologist

From the outset of my treatment, Kevin has been a constant source of encouragement and support. He has taken time to go through any issues I may have and ensured I kept a positive mindset with regard to outcomes. He was recommended to me as a high quality surgeon and that has proved to be the case, but just as importantly his compassion and understanding are first class

Mr Sourav Das

Obstetrician & Gynaecologist

He explained every step of the surgical process clearly, which allowed me to feel reassured and prepared on the day of the operation. The surgery itself was completed smoothly without any issues, and after the procedure he carefully explained my condition, which helped me focus fully on my recovery. I am very grateful for his support and care. Thank you very much.