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Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

Vivek has been the face of Elanic for me. His patience and understanding along with knowledge and experience put you at ease after your first consultation. On the follow up visit with him - he’s ready and willing to carry out revision if needed without question. He as keen as the patient to get the finished result spot on The nursing staff are fantastic. Very welcoming and great at reassuring you. They can’t do enough. My only gripe was that nobody was able to give me any details after my op of the size of implant I received or how much fat was removed. I’m hoping to learn this today at my follow up phone call. This is my second procedure at Elanic and both times, I have found the admin side of things lets them down. Omissions/mistakes/non personalisation of documentation emailed for signature. Not taking into consideration distance to travel when allocating follow up appointments (evening appointments aren’t ideal when having to travel nearly 2 hours). Multiple texts arriving all at the same time with schedule of follow up appointments. Thankfully I scrolled up and saw that there were many messages and didn’t just read the last one sent. Very much feels like a “tick box” effort and not enough thought put into making things more customer friendly/professional. I would still choose a Elanic and wouldn’t hesitate recommending to others. The medical side of things is second to none.

Fortius Clinic London

Diagnostics & Testing, Hand Therapy, + 14 more

I had my shoulder replacement there and spent 2 nights as well (Thurs and Fri). The nursing staff and health assistants were brilliant and attentive, which I really appreciated. My only complaint is about the food staff/team, and to some degree the food itself. The food is just above ok, clearly institutional, but not with a lot of awareness of how a patient may need to handle or access the food. This may be because most of the overnight patients are there for knee or hip surgery. I don't know. But with a shoulder replacement, I can't cut anything (I tried to order things I could pick up or stab) but things like I could barely get the cling wrap off the plates so I could actually access the food were disappointing. There were times I had to eat with my one good hand, no utensil. At no point did any of the food staff notice or do anything like offer to take the cling film off for me, etc. Very perfunctory and in light of the other care received there, really stood out as lacking.

Physio Remedies

Acupuncture, Hand Therapy, + 3 more

I can’t recommend Sarah enough! I came to her after a lateral hip tear, and she was incredibly thorough from day one. She didn’t just focus on the injury itself but also identified underlying weaknesses that might have been contributing to my pain. Sarah always explained what she was testing and why, which really helped me understand my recovery. The rehab plan she set up through the app was super clear and easy to follow, and she regularly checked in by email to make sure I was progressing well. As a World Champ Age Group triathlete for 5+ years, I’ve seen a lot of physios across London — and Sarah is honestly one of the best I’ve come across. She’s not only knowledgeable and professional but also genuinely warm and caring. This helps me trust the process and believe in the recommendations she provides. Thanks to her, I’ve built my strength back and am back running completely pain free! And I am also aware of weaknesses that could contribute to future injuries.

Dr. Joe Oliver

Dentist

Best Cosmetic Dentist ever!!! Thank you giving me the smile of my dreams. My smile makeover consisted of 10 upper porcelain veneers and Zoom in clinic teeth whitening on my lower teeth and I could not be happier. I can smile with confidence and it has not only transformed my smile but transformed my life in a way that I did not expect. Dr Oliver's clinic The Oliver Cosmetic Dental Clinic on Old Bond Street was such a beautiful and relaxing place to have my treatment. Dr Oliver and I designed the look, shape and colour of my new teeth together and having temporary veneers placed gave me total control over the new look. I wished I had this none 10 years ago. So Happy and I could not thank him enough. First class service and such a lovely kind man. Thank you :D

Mr Paul Culpan

Orthopaedic Surgeon

Hamstring tendon rupture Having suffered a sports-injury complete tendon rupture/avulsion of the L-hamstring and had AXA-PPP refer me serially to three previous, different orthopaedic consultants who - as it turned out - lacked corresponding specialism, I was very glad to finally be put in touch with Mr. Culpan. Paul's first-hand experience with hamstring repair surgery facilitated knowledgeable discussion and a balanced assessment of available options. I found him to be both approachable and professional, and appreciated his team's co-ordination of a related MRI scan and follow-up appointment for imaging review. I would recommend consulting with Mr. Culpan for hamstring trauma & repair.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

I couldn’t find where I needed to go at first due to the CT scanner lorry being in front of the hospital sign and no other sign and map showing where the Spencer hospital was. When I did find it and after filling in my paperwork I had to go to the fracture clinic where my appointment was. There were no signs to say where to sit (a simple sign saying Spencer hospital patients please wait here would have helped). A lot of patients were wandering around aimlessly trying to work out where to go. It took those of us that had worked it out t tell them. I waited over half an hour for my appointment (I know things get behind and different patients need longer).

Mr Jonathan Hughes

ENT Surgeon

I had been struggling with recurring sinus infections for years and had already seen another ENT consultant without much improvement. When I finally saw Mr Hughes, it was the first time I truly felt listened to and properly understood. His calm and reassuring bedside manner immediately put me at ease, and he took the time to explain everything clearly. Mr Hughes performed a septoplasty and FESS, I’m so grateful for his care and can’t recommend him highly enough. The possibility of not suffering with constant infections and post Nasal drip will change my quality of life. Thank you Mr Hughes! For doing the surgery and actually listening to me.

Palace Gate Practice

General Practice (GP)

I came for travel vaccines and the team could not have been better. Prompt replies from both Gina on reception, and Dr Emma Noble, asking about my travel plans and countries, appointment arranged and before you know it, I am fully prepped & ready to go. Dr Paul Wiseman was masterful. I had to get 4 different vaccines and barely felt anything. Very personable, put me at my ease. Pointed me to the websites recommended by Department of Health / Foreign affairs for most up to date advice and important steps I can take as a traveller (hand washing, mosquito nets etc). A great service from a first class team. Thank you so much.

Mr Giles Davies

General Surgeon

This was the second time I visited Dr. Davies (the first time was just after I gave birth and the second time was after I ended breastfeeding) and I was 120% satisfied with both visit. His knowledge about the change of women body after the birth is impeccable. He understood the struggles and concerns new mums would face and provided personalised advice which made me feel reassured and help me to regain my health confidence back. I will definitely go back to him in future as necessary. All staff including the receptionist and clinical assistants are friendly and professional too.

Mr Yasin El-Wajeh

Oral & Maxillofacial Surgeon

I was concerned about my dental appointment as I had to have some parts of a root removed.. I couldn't believe how comfortable Mr Yasin El-Wajeh made me feel. He explained everything so well and assured me I wouldn't feel any discomfort. He was right and completed my surgery so quickly and efficiently. I honestly thought he was just starting when he told me that he'd successfully finished my surgery. An amazing dental experience and I would recommend this surgery to anyone . I also received a call the next day checking how I felt. The staff were great. Thank you all.

Prof. Ali Al-Hussaini

ENT Surgeon

Prof Ali Al Hussaini provided the most wonderful experience. He was chatty, relaxed and professional throughout. The procedure I had done was done at a pace which suited me (which in my case, at my request, was efficiently and quick!). The procedure (septoplasty) was done to a very high standard and I had no complications. I recovered quickly and was able to carry on with normal life activities after half a week of rest. The results achieved are exactly as desired.

Miss Safina Ali

ENT Surgeon

Miss Ali removed a small cancerous lump from my neck in April 2024. She did a great job of the surgery, I hardly felt any pain in the incision afterwards and you have to look carefully to see the scar. I was impressed by her manner. She was very professional and efficient, but with a human touch. She inspires confidence, which is justified. If I ever have an ENT issue again, I will make sure to see her. I would recommend her without hesitation.

Dr Jonathan Robert Potts

Gastroenterologist

Dr Potts is absolutely professional and excellent when it comes to working with me and my ongoing diagnosis I cannot say enough about our meetings together the test that he orders in order to monitor the NALD that I am living with. He is thorough. He never minds discussing test with me and I feel respected when it comes to my care.. I feel very lucky to have him on my team!

Cornerstone GP Services

General Practice (GP)

Helped my mum considerably and continues to do so, alongside your NHS GP it is worth having Dr Omars service to seek clarity from both and make your own decisions, having a second opinion never hurt always share as much history as possible around your concern, especially if your case is complex expect to pay the right price in that case and you will receive!

Nuffield Health Bournemouth Hospital

Cardiology, General Practice (GP), + 8 more

I had a very good experience with Nuffield Health Bournemouth. My cardiologist, Dr Sujata Khambekar, was excellent. She was very friendly and patient and listened attentively when I explained my condition. She very quickly arranged for me to have a heart MRI and stress echocardiogram. Her PA, Kim, also kept me informed about appointments, results etc.

Hillser Clinic

Ear Nose & Throat Surgery (ENT/Otolaryngology), Plastic Surgery

Felt in great hands seeing Ms Pulido at Hillser Clinic recently. She was kind and compassionate when considering my issues with snoring and OSA, and my concerns around using CPAP. The outcome from surgery couldn't have been better, and my recovery has been very smooth, and was looked after very well post-op by their team of nurses. thank you very much!