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Mr Edward Streeter

Urologist

I just wanted to take a moment to share how incredibly positive my entire experience was, especially considering I was entering the hospital for an operation. From start to finish, every single individual I encountered went above and beyond to provide exceptional care and service, which truly made a difference in how I felt throughout the entire process. I would like to specifically thank Mr. Streeter, the surgeon/consultant, for his professionalism and reassuring approach, as well as the anaesthetist and their assistant, who made me feel comfortable and safe and talked me through the options. The nurses in the operating theatre were absolutely wonderful, their calm and attentive manner helped me feel at ease during a rather nerve-wracking time. Equally, the nurses on the ward continued that same level of kindness and care, ensuring that I was well looked after throughout my recovery. I'd also like to extend my appreciation to the ladies delivering food—to help me keep my strength up. The porters and cleaners and reception staff were just as impressive, working behind the scenes to ensure everything ran smoothly and the hospital environment remained clean and welcoming. Thanks to each and every one of you, my entire hospital experience was far more pleasant than I could have ever expected. The professionalism, kindness, and teamwork made it a stress-free and truly positive experience. Please do pass on my heartfelt "Thank You" to the entire team!

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

Initial experience poor. Arrived at reception, receptionist was on the phone. When call ended she walked away to do some admin. No 'Be with you in a moment'. When she came back, no smile and 'Welcome to One Hatfield' Just 'Have you been here before?' 'No' Well here's a form to fill in'. Felt a nuisance getting in the way of her important phone calls and administration work. Waiting area tired looking, main circular seating area looked like it needed a good clean. Strange seating arrangement with very narrow gaps to get through into main area. People called for their appointments from different directions and hard to hear names being called. Consultant seen was excellent, which raised the end experience overall. But not enough to make up for the indifferent receptionist.

Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

I understand went a procedure at Kingsbridge hospital Ballykelly. From my first appointment I was treated with care and respect. The staff were very friendly and helpful. My appointment prompt and quick. All question and queries I had where answered in a matter I could understand. On the morning of my procedure the room I was given was clean and bright. Staff were very attentive and made me feel at ease. After the op try he staff where always near taking vitals and super attentive. The staff and doctors made my stay comfortable and mostly pain free.

Dr. Dermott Austin

General Practitioner

Dr Austin was very professional as well as being friendly and open and easy to engage with. He took a thorough history and did a full examination before discussing his diagnosis and proposed treatment plan with me. I was confident of his medical expertise and really appreciated his manner. It was only a 15 minute consultation but at no stage did I feel rushed or that more time was needed. Overall I was very satisfied with the experience and would thoroughly recommend.

Harley Row Clinic

Child & Adolescent Psychiatry, Coaching, + 5 more

I really appreciate how the clinic was quick and efficient their responses and sorting appointments. I would really recommend as the doctor can be highly trusted; I found appointments were comfortable and adds some humour which can help put you at ease. They take time and listen to any concerns, thoroughly explain everything. I was reassured with any questions I had and feel welcome to contact them for further support.

Spire Alexandra Hospital

Breast Surgery, Cardiology, + 16 more

I was so happy with every aspect of my treatment at the Spire Alexandra hospital. Every member of staff was very professional and took great care of me. My knee has recovered very well and it has not been a bad experience at all. I was terrified before the operation but I was reassured by the anaesthetist that I would be fine. The consultant has done an amazing job on my knee.

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I had been experiencing problems with my thumb and knees, tried various things including thumb splint. Saw Dr James Thing and must say the experience start to finish was excellent, pinpointed problem areas and carried out scan and targeted areas that were problem and treated, now no longer need splin or pain relief. So much more movement in knees too. Would highly recommend.

IVF Matters Fertility Clinic

Fertility Medicine

Dr Irafana and the team are extremely professional and knowledgeable, while also being warm and comforting. My husband and I underwent several treatments, and we couldn’t recommend IVF Matters highly enough. Dr Irfana keeps in contact throughout the process, providing support that helps immensely, and you can truly tell she cares deeply about the outcome.

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

would like to express my sincere thanks to Dr. Rohit Sharma for the excellent care I received during my recent treatment. Dr. Sharma took the time to educate me and helped put me at ease throughout both the consultation and treatment. I am very grateful to Dr. Rohit Sharma and to all the staff at Kingsbridge for their professionalism and kindness.

Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

The staff at the hospital are absolutely brilliant. Communication was always clear and timely, and their care was very much centred around me as the patient and nothing was too much of an ask. The compassion and support especially from the ward nurses was brilliant, and the atmosphere and care was warm and friendly at all times.

Mr Evangelos Tsialogiannis

Orthopaedic Surgeon

Mr Tsialogiannis not only explained everything clearly and talked through scans and results, giving options and outlining risks, he also listened well. The operation seemed to be skillfully done and I have no hip pain two weeks out, just expected muscle strain. The entry wound appears to be clean with no swelling or soreness.

Miss Gemma Manasseh

Ophthalmologist

Amazing .Felt very calm . Gemma made me feel very reassured by her calm persona. SHE was gentle through out the procedure but i felt she was very proffesional and efficient. . I would like to say Thank you to gemma and the team . For the outstanding treatment i recvied

Dr Aashish Gupta

Paediatrician

We had an excellent consultation with Dr Gupta regarding my child’s allergies. He was extremely thorough, patient, and took the time to listen to our concerns. Everything was explained clearly and we left feeling reassured and confident about the management plan. A very positive experience — I would highly recommend him.

Mr Richard Caesar

Cosmetic Doctor, Ophthalmologist

I am extremely pleased with the results of my eyelid surgery performed by Mr. Caesar. From start to finish he was kind, very professional and reassuring. The outcome has exceeded my expectations. I have felt confident and well cared for throughout the entire process and recovery.

Miss Michelle Mooy

Obstetrician & Gynaecologist

Miss Mooy listened to my concerns and following examination gave me full explanation and diagnosis. Professional, attentive , kind manner giving time for further questions. I would recommend Miss Mooy especially regarding any Vulval concerns.

Dr Riyaz Somani

Cardiologist

Dr Somani was superb. He used appropriate language and very helpful diagrams to communicate very effectively. He saw me prior to my appointment time and ensured that he gave me time to ask any questions and answer them fully.