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Mr Benjamin Jones

Fertility Medicine, Obstetrician & Gynaecologist

Dr Ben is an exceptional doctor, and I count my blessings every single day that we met him. As a female in my early 30's who had been on the contraceptive pill for over 15 years, I came off the pill 7 months prior to seeing Dr Ben to start to try and conceive. Unfortunately, like many women, after stopping the contraceptive pill I had a whole host of unpleasant symptoms including body aches, no periods, low moods, hormonal breakouts and greasy skin/hair - I genuinely thought I was going through early menopause, I felt that unwell. My intuition was strong, and I felt that something wasn't quite right with my body and it wasn't just a case of "letting it settle" after coming off the contraceptive pill. I wasted six month of my time not being taken seriously by another doctor at a very famous private fertility/maternity hospital before I was very fortunate enough to make the decision to get a second opinion. I found Dr Ben online and after reading his exceptional reviews, I felt that I had nothing to lose, and my husband and I booked an appointment in June 2025. From the moment I met Dr Ben, he took all of my symptoms seriously and immediately started a plan which not only involved monitoring my cycles (to find out why I wasn't getting a period) but also focused on a holistic approach too - supplements, stress, sleep, exercise and general well-being. After progressing through a monitored cycle and various blood tests, Dr Ben agreed with my intuition that something wasn't right as my lining was continuously measuring under 3-4mm (even at points in my cycle when it should be much thicker). Within 6 weeks of my initial meeting with Dr Ben, I was booked in for an investigative hysteroscopy which showed that I had adhesions covering most of my uterus which prevented my lining from shedding and had stopped my period all together. The surgery to remove the adhesions was carried out during the investigative procedure and afterwards, I felt like a huge weight had been lifted. My period returned a few weeks after the surgery (after being missing for nearly 8 months). Thankfully during this period, I wasn't trying to conceive - if I had been, it would be very unlikely that I would have been able to carry a baby due to the lining not being thick enough for the baby to stick. 6 weeks after my procedure, we conceived naturally, and I am currently 20 weeks pregnant. Throughout the early pregnancy Dr Ben was on hand to answer all of our questions and provided a huge amount of support/reassurance. He was genuinely delighted when we got pregnant too – which was so lovely. If you are reading this review just now and are on the fence about booking in with Dr Ben - please just do it! It's genuinely one of the best decisions I have ever made in my life. If we hadn't met Dr Ben, it might have been years before anyone took us seriously and decided to investigate my gynae/fertility issues – I fully suspect we would have had to go through IVF without the proper investigations being done, particularly as I didn't fit the "typical" criteria for having such bad adhesions. I count my blessings every day that we have a baby on the way, and this would not have been possible without Dr Ben.

Nuffield Health The Holly Hospital

Paediatrics, Obstetrics & Gynaecology, + 10 more

Usually feedback is of a negative nature but this is not one of those occasions. My experience was awesome for which I am super grateful. I have had a number of gastroscopies in my life so was nervous about what was going to happen. From the moment of my arrival I was greeted and made to feel comfortable straight away. The pre-procedure nurses were very clear, helpful and showed huge amounts of empathy about what was going to happen. When wheeled into the operating theatre I was introduced to all of the team who were to perform the procedure, all of whom had welcoming smiles and a reassuring tone (a tone that continued throughout the procedure). Dr Alan Watson was super clear, professional and again very comforting. I knew I was in safe hands. I just had a throat spray, no sedation, so was fully aware of what was going on. One action that was performed by a nurse during the procedure was to, comfortingly, rub my shoulder. I couldn’t see who it was, but such a small, seemingly insignificant action, was hugely important to me and kept me connected with humanity during the brutal fact that I had a scope down my throat. Post procedure, I was greeted with the warm smiles again and wheeled to the recovery area where again everyone was super attentive. I can’t say thank you enough for everything. The team were awesome.

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

I endured a horrific accident about 10 years ago when I fell (I believe due to a drink being spiked) and fractured two of my front teeth, one so badly that I had to have root canal work done and a crown fitted, I was devastated to learn that the root canal had failed and had caused an infection which would require further and costly dental work. The staff at Vermilion couldn't have done any better in how they treated me throughout the course of treatment which spanned 3 months. Dr Treagus in particular, must be highly commended, as despite his struggles in drilling through the crown (due to metalwork within the crown) to enable him to carry out the treatment, persevered and kept me informed at every stage, detailing worst case scenarios and explaining very directly what my options were. He and his colleagues managed to create a calm, and at times humorous environment which really helped to take my mind off the seriousness of what needed to be done and what could go wrong. I highly recommend the practice for their professionalism, and sheer determination to achieve a good outcome for me.

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

Every time I come for an outpatient appt, the specialist is an hour behind time.. the secretary/receptionist should have called ahead of time to expect delays but they don’t!! They leave it till the time of the appt to mention the hefty delay!! Last time I had to leave as I could not wait out an hr delay! So complete waste of my time & money grrr! Something that could easily be rectified with better communication from the clinic!! Including the fact when I had an outpatient procedure, I had a 2.45hrs delay as there was a delay due to an emergency in the morning.. again no contact from the clinic informing me of this delay.. had I been informed earlier before arriving at my appt which was scheduled at 1pm, I didn’t not have the procedure till 3.45!! Had there been communication from your clinic informing me of the delay I would have left home later and not have left the dogs alone for 8hrs due to the clinics inability to keep patients informed of delays!! Grrr! Every single time due to lack of communication I’m left frustrated and angry!

AEGA Health

Cosmetic (Aesthetic) Medicine, General Practice (GP), + 2 more

⭐️⭐️⭐️⭐️⭐️ Absolutely wonderful experience! I had a microneedling treatment at this clinic and I couldn’t be happier with the entire experience. From the very beginning I felt truly well looked after and completely at ease. The atmosphere was so warm, calm and welcoming — I felt comfortable, cozy, and deeply relaxed throughout the whole treatment. Selina was absolutely fantastic — kind, professional, gentle, and very attentive to my comfort. She explained everything clearly and made sure I felt safe and relaxed at every step. Thanks to her, the treatment was not only effective but also a genuinely pleasant and soothing experience. I am extremely happy with the results and I will definitely be coming back. I highly recommend this place and especially Selina to anyone looking for professional care and outstanding service. Thank you so much! 💛 Monika

Kidswell Health

Child & Adolescent Psychiatry, Endocrinology & Diabetes, + 3 more

I recently took my 3-year-old to Kidswell when he was feeling unwell, and we had an excellent experience from start to finish. We were able to get a same-day appointment, which was excellent. The reception staff were warm, welcoming, and very helpful. The facilities are clearly designed with kids and their parents in mind—bright, comfortable, and reassuring. The doctor who saw us was efficient, thorough, and great with my son, taking the time to make sure we understood everything. The rooms were spotless and well-organized, which added to the sense of calm during a stressful moment. Overall, a very positive and reassuring experience. Highly recommend this clinic for anyone seeking quality care for their children

Spire Leeds Hospital

Mr.Farid offered exceptional care from my first consultation where I felt heard and seen as he explained my medical condition and necessary treatment and procedure. I was extremely grateful for his time, patience, kindness and understanding. The procedure and care itself was faultless, his expertise reassuring and my recovery was smooth. I now feel better than I have for many months. As someone who has unfortunately had a number of hospital procedures, I was extremely grateful to have Mr.Farid as my surgeon. His personable manner and expertise made this a reassuring, straightforward and favourable experience. Thank you so very much Mr.Farid.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

Our family has been patients of various members of the team at the Forbury Clinic for over 10 years. Something has changed in the past year, rather than feeling like you are listened to and being cared for it now feels much more like a business akin so a sausage factory. In and out the door as quickly as possible, barely space for questions and little to no bedside manner. It feels like profit over patients. The remainder of our appointment yesterday was in a stair well being led downstairs after being shunted from room to room. With a teenage that is appalling. They find it hard to ask questions in an environment like that.

Berkshire Imaging

Diagnostics & Testing, Imaging (Scans), + 1 more

they were very considerate considering I was terrified as once before I had to press the button. I couldn’t go through with it and I had to go to an open scanner as they were about to place me through. I had to stop them. They gave me time to recompose and got me to look backwards and upwards and out through the exposed end and that made the whole experience different can’t tell you how relieved I am to get through that. I’m highly claustrophobic so yes, the experience was a positive one.

Dr. Ginny Ponsford

General Practitioner

I have been a patient of Dr Ginny for about two years, and in that time she has always listened really attentively, believed me and has helped make a huge difference to my wellbeing as I've gone through difficult perimenopause hormone changes. She has helped me find the right treatment for me, and I am so grateful I found her, and that she can offer ongoing support as my hormones continue to change.

Dr Niall Keenan

Cardiologist

I have unfortunately had to consult far too many medical professionals over recent years and Dr Keenan stands out from the crowd. His warm “bed side manner” / exemplary patient communication skills and genuine caring attitude are second to none. His advice with a holistic perspective has helped give me piece of mind. I would whole heartedly recommend him to anyone who needs a cardiologist.

Dr Martin Morley

Dentist

Martin made a very thorough assessment of my condition and opted for modifying my existing implant bridge to allow much more efficient cleaning. This was followed up by a year-long regime aimed at bacterial control which has halted bone wasting and, apparently, encouraged a small amount of regrowth. Martin is always very courteous and considerate and fully discusses treatment options.

Dr Konrad Grosser

Cardiologist

Dr Grosser is simply excellent - he truly listens, cares and makes no hesitation to suggest different solutions in terms of medication and lifestyle changes to better my health in a very measured and holistic way. I cannot recommend him enough and he is always a pleasure to speak with.

Mr Asmat Din

Plastic Surgeon

Mr Asmat Din is an amazing surgeon. He explains the procedure he plans to do and is brilliant at managing expectations. Infact if anything he under promises and over delivers . I would go to him and his team for any other procedures I may have as I felt incredibly safe with him .

Mr Tony Antonios

Orthopaedic Surgeon

Very good, throughout the process Dr. Antonio’s kept me informed and gave me realistic expectations in terms of lead times or surgery dates or even just when I would have my injections which was very helpful as it kept me informed and meant that the whole process was very smooth

Dr. Alexandros Georgiou

Oncologist

This was my 7th year attending the Outpatient Clinic. The consultation with Dr Georgiou went smoothly without delay. Dr Georgiou and I had a good discussion about my conditions and he explained very clearly what he thought and the way forward. We agreed on the plan.