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Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

Hiba first treated me for quite a serious ankle injury. From my very first session, I immediately felt comfortable and supported by her warm and friendly presence. This injury was extremely hard for me, as it meant I could not play my favourite sport, football, which was really tough both physically and mentally. However, each week my session with Hiba became the highlight of my week. Not only is she an excellent physio who guided me through a quick, safe, and thorough recovery, but she also took the time to explain everything clearly and made sure I always understood what we were working on. She never rushed me and always listened to how I was feeling, which made me feel truly cared for. On top of that, she has an amazing sense of humour, which really helped lift my spirits and made even the hardest rehab sessions enjoyable. After recovering from my ankle injury, I unfortunately injured my knee. Without hesitation, I knew I wanted Hiba to treat me again. Having already been through a tough recovery with her, I trusted her completely and felt reassured knowing I was in excellent hands throughout the process. During my knee rehab, she was just as supportive, knowledgeable, and encouraging, constantly motivating me to keep going even when it was challenging. Thanks to Hiba’s expertise, patience, and genuine care, I was able to regain my confidence and get back to playing football, the sport I love. I could not recommend her highly enough to anyone needing physiotherapy. She truly goes above and beyond for her patients.

Mr Simon Newman

Orthopaedic Surgeon

I had surgery on my hip as a small child due to severe dysplasia and have lived with restricted movement my whole life. The fantastic surgeon at RNOH at the time created a hip that functioned very well for me for many years but pain and limitations were the normal day to day. I had delayed getting my hip replaced for decades, wanting to wait as long as possible as I was young but after seeing Mr Newman and discussing a Mako hip replacement I felt confident that he would be able to improve what I had. At the consultation he was clear, honest and made me feel more relaxed about the procedure. On surgery day he was reassuring and I was very happy for him to carry out the surgery. He followed up with visits every day I that was in hospital. The results have been better than I had imagined. He has been able to give me, not only a functioning hip but has even improved the external appearance of it. I’m very grateful for his expertise and couldn’t be happier with the results. At my follow up appointments Mr Newman patiently answered all my questions with honesty and knowledge and made me feel very welcome to contact him in the future with any concerns. I would be hesitate to recommend him as an excellent hip surgeon.

Practice Plus Group Hospital, Barlborough

Considering i am a private patient very Dissapointed. 1. I was contacted after making the initial appointment asking where i had my MRI scans. I gave the lady all details only to be contacted again the next day stating they could'nt locate them. I then gave them more comprehensive details and was assured if any issues i would be contacted. I attended the practice for the consultation on 27/11/25 only to be told by Mr. Bacon we could not proceed as he did not have my scans. I proceeded to to ask for the pre med tests during which an anneasatist was very rude to me because unfortunatly i have a needle phobea. 2. Prior to the operation i rang to ask that during the operation day is there somewhere for my partner[ ie. in the ward room etc] and informed yes. She was informed on arrival at 6.30am with me that she was not allowed on the ward until 6pm . We had travelled 80miles to the hospital that day. If we had been informed prior too alternatve arrangements could have been made for her.

Practice Plus Group Hospital, Emersons Green

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

Overall experience was poor. After initial consultation I had little or no contact with the hospital, any contact was initiated by myself. Clear lack of communication between departments. I had already paid for my procedure and waiting for a surgery slot. Surgery was scheduled for a Wednesday but received a call the Friday before basically saying if I didnt drive up that day and do a blood test, the operation couldn't go ahead. Luckily I was in a position where I could do that but imagine if I had kids, couldn't get out of work, had no car/transport. The list goes on. The actual surgery seems to have gone well. (1 week post op). But.... the whole experience was pretty poor, no, very poor. I'd have been upset if this was the NHS but this was a privately paid procedure and if it wasn't for the fact that I had already booked time off work, staff cover, kennels for my Cane Corso's (which wasn't cheap) I genuinely would have asked for my money back and gone somewhere else.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

It was OK. Sorry this system doesn't allow me to write why I went there and therefore wastes my time! I was there for a Pre op assessment. My Op is 9 Feb 2026 under Dr Panos Gikas. I asked him if I could attend this clinic as it is nearer where I live. The. appointment was alright. The only issue I had was that when it came to having a blood test, they insisted that I had to have 2 separate ones in each arm? I get blood tests regularly as I have a long term condition. The first one was relatively pain free which was performed by Isabella. The second was performed by Riggs(?) and was unneccessarily painful due to him holding down the needle when it was in my arm. I was not happy about that. I did not understand the reason for the second blood test, when one is usually fine and if more blood is required, then usually another vial is attached as necessary.

Dr Craig Mowat

Gastroenterologist

Dr Mowat listened to my concerns and explained small changes to help relieve my symptoms meantime (which worked pretty quickly). My upper endoscopy was performed only a few weeks later- again all was explained well and results given straight away along with any instructions going forward. Biopsy results were returned within two weeks and Dr Mowat called me to discuss. He has a great manner and put me at ease which helped lessen my worries. He explained exactly what was to happen during the procedure and made sure I understood the results. All the staff involved were very professional and caring. Reception staff also, being very nice and professional, help make this clinic a pleasant place in which to have diagnostic procedures.

Mr Mohammad Adeel

ENT Surgeon

I was a bit nervous on this surgery because of other people’s stories but my experience was so smooth! Everyone was lovely and explained it so clearly to me, the surgery was so quick and I’m barely in any discomfort, and more importantly during the surgery Mr Adeel made sure to watch my teeth (veneers) which was a lovely touch as working in that area both the surgeon and anaesthesiologist it’s very difficult I can imagine! But to still take the time to be careful around them which was another worry of mine so all round cannot fault the surgery or the entire experience. Thank you Mr Adeel and the team for looking after me so well!!

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

Although the appointment wasn't satisfactory for me because the doctor couldn't give me a second opinion on my back and neck pain since his specialty is lower extremities, he sent me for updated MRI exams so he could give me a responsible and accurate second opinion on my knee and ankle. I emailed the doctor and am waiting for him to reply with his diagnosis from the previous appointment so I can provide my employer with the information they need to continue helping me with the MRI costs and get positive results that will allow me to go to work without any health risks. Thank you very much.

Mr Nitish Narvekar

Obstetrician & Gynaecologist

I can’t thank Mr Narvekar and Mr Haq enough for the care and support they gave me. From the very beginning, they made sure my symptoms were truly listened to and thoroughly investigated, which made a huge difference to my experience. Their expertise, skill, and compassionate approach put me at ease throughout my endometriosis care. Both doctors, along with their wider team, were professional, attentive, and incredibly supportive. I felt genuinely cared for and taken seriously. I would highly recommend Mr Narvekar and Mr Haq to anyone seeking expert and thoughtful care for endometriosis.

Spire Washington Hospital

Cosmetic (Aesthetic) Medicine, Obstetrics & Gynaecology, + 1 more

I had a really positive experience at this clinic while receiving support for endometriosis and adenomyosis. From the moment I arrived, the staff were welcoming, professional, and compassionate. The care I received was thorough and reassuring, and I finally felt listened to and taken seriously. The clinic environment was calm and supportive, and everything was explained clearly throughout the process. I’m so grateful for the help and understanding I’ve received here, and I would highly recommend this clinic to anyone seeking specialist care for women’s health conditions

Mrs Rokhsaneh Ghandi

Acupuncturist

I’ve been seeing Rokhsaneh for a year and the change has been outstanding. She has helped me immensely with my health and everything has been positive since I met her. She always welcomes my questions and takes the time to explain things, which is incredibly helpful to me. My last visit was just like the others: she took the time to understand what was going on, connected it with notes from my previous appointments and warmly proceeded with the acupuncture. I left the visit feeling better, stronger and genuinely cared for, as always.

Sonoworld Diagnostic Services

Imaging (Scans), Obstetrics & Gynaecology

I honestly couldn't thank Daniela enough! She has done my scans for many years now and has always been clear, transparent and informative. I am usually an anxious person and she has always made the process easy and smooth. I accidentally booked another place for a scan a few years ago and the experience I received traumatised me until I went back to Daniela. I couldn't recommend her enough and genuinely trust her with all my scans. Daniela is great at her job, is honest and provides a very high level of service. 5 stars as always.

Mr Vishal Prasad

Orthopaedic Surgeon

Mr Prasad was recommended by a surgeon friend. When we met, he took the time to fully understand my issues and what I wanted out of the process. He has a very pleasant bedside manner and answered all of my questions in a way a layman could understand. I was confident I had made a good choice. The experience at the hospital was outstanding. Everyone at the Runnymede was professional, courteous and reassuring. The procedure had an excellent outcome and exceeded my expectations. Would I recommend Mr Prasad to a friend - YES!

IVF Matters Fertility Clinic

Fertility Medicine

We cannot thank IVF Matters and Dr Irfana Koita enough for the care, support, and professionalism we’ve experienced throughout our journey. From the very beginning, Dr Koita made us feel listened to, understood, and genuinely cared for. She explained everything clearly, answered every question with patience, and always reassured us when things felt overwhelming. The whole team at IVF Matters were welcoming, compassionate, and incredibly supportive at every step, which made such a difficult journey feel manageable and hopeful.

Ms Alison Luther

General Surgeon

After I found a lump in my breast I was referred to Miss Luther and seen very quickly. All tests were explained clearly and results given calmly and every reassurance given. My questions and those of my family were all answered with care and clarity. Miss Luther has carried out two day surgeries now and I have felt in the best hands every step of the way. Alison and her team are excellent.

Dr Nasir Mirza

Neurologist

I feel so lucky to have found Dr Mirza. I saw so many doctors and was in and out of hospital all the time. Dr Mirza was the first doctor who took the time to truly listen to me and my family and had the knowledge and experience to make sense of it. Thanks to Dr Mirza, my life has been transformed beyond recognition. My family and I will be forever grateful to him.