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Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Appalling aftercare!! In as an overflow NHS patient. Had major surgery. Nurse refused the doctors requests in the morning. When discharged later that day the nurse still refused what the doctor asked for. The doctor had to be firm in saying what the nurse had to do as it was on the surgeons notes! The nurse reluctantly did it in the end but only half a job. The nurse left ouzing burn scars after removing dressing and didn't tell me until i put my clothes on and the material was catching on them. My husband got him back and he said "Yes i saw that!". Did nothing or aplogise. No empathy at all. I had 2 nurses come to my home that evening to sort out the burns and dressing on my surgical areas . Nightime was very little aftercare. Catheter was overflowing in the night. No one seemed to know what was going on in regards to your medical notes. Food was appalling dried up and burnt. No snack trolley inbetween meals. Awful experience. Couldn't wait to get out of there. Was I treated differently because I was in there last request as an overflow NHS patient. I was meant to be going to Birchington ward for my recovery. A complaint will be going in! The doctor said twice to have medication prescribed to the nurse and he would not do it so I came home with no painkillers and was told to go to a chemist after major surgery. Lack of care. No bedside manners.

Newmedica Leeds

Ophthalmology

Newmedica Leeds. 5* Care from start to finish. My optician at Specsavers suggested it was time to consider cataract surgery and I was offered an NHS referral to my choice of providers. I chose Newmedica Leeds and just over 2-3 weeks later had an initial consultation at Newmedica. Unfortunately my high blood pressure caused some problems and delayed the first cataract operation to my left eye, after 4-5 weeks weeks I had surgery on my first eye and 5-6 weeks later my second eye was done. Without exception all of the staff I met at Newmedica were friendly, helpful, and very caring. The consultant who carried out the procedure on both eyes (Mr. Kamran Khan) took the time to explain the procedure and answer my questions. During the procedures he was reassuring and calmly explained what was happening. Both procedures were carried out successfully and my sight is so much better now. I would like to give a big thank you to Mr Kamran Khan and his team and my Optometrist Summer Elyoussfi and her team for all the care and attention I received. I have no hesitation in recommending Newmedica Leeds.

Mr Jawad Freites

Obstetrician & Gynaecologist

Today I attended an appointment to see Mr Jawad Freites, on arrival of my appointment he made me feel very comfortable and at easy with a safe space speak to about my concerns I had been have for around 2.5 years now, he was very understanding and carried out a thorough consultation and examination to enable me to get some answers to move forward with the correct treatment required, I would like to again comment on how Mr Jawad throughout my appointment explained everything to me and again made me feel at complete ease. At the end of my appointment I had got all the answers I had been trying to find along with a full understanding and plan on what was going to happen next and what my treatment options would be. I could not have asked for a more knowledgeable consultant I felt Mr Jawad was extremely knowledgeable in his field and I could not recommend him enough. I felt very heard and understood today and I am looking very positive for my treatment moving forward.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

From beginning to end what a warm and comforting environment. I don’t think the people that make the difference always get the feedback they deserve. Mr Basu was extremely kind and even referred to my dad in his call as he’s just passed away and I’d mentioned him. Sarah gascoigne from my initial call to book me in for my vacuum assisted biopsy I’ll add I suffer with anxiety and even though dreading it her personality and the way she spoke to me on email calls and holding my hand / leg lol just made the process possible. Shamima was also so kind and supportive and finally Dr Telesca you were so lovely and approached me in the best way possible so professional yet warming and just made me feel it was going to be ok. Thank you dream team! Take care hope you get to see this and all your bosses praise you as you should be in what is such a scary place for the patient to be. Take care.

Diverse Minds Clinic

Psychiatry

I had a combined ASD & ADHD appointment at Diverse Minds Clinic and am very happy with the outcome. I had to fill in several questionnaires before the appointment, and that was pretty hard. However, the sacrifice was repaid, as Dr Cappai put me at ease and understood my difficulties. For the first time, I felt heard, and it was a great experience. The service provided at Diverse Minds Clinic is impressive. They tend to reply very quickly, and staff do all they can to support you. The team has been very helpful, and they went above and beyond to help me with the forms where I was having problems. Dr Cappai also arranged to speak with me on the phone, free of charge, before my appointment, which I thought was remarkable. I will continue working with Dr Cappai during the titration period and possibly in the future. Highly recommended.

Mr Kam Cheema

Orthopaedic Surgeon

I would like to express my sincere gratitude to my orthopaedic consultant for the exceptional care I received during my fractured fibula treatment. From the very first appointment, they took the time to clearly explain my injury, the treatment options, and what to expect throughout my recovery. Their calm, reassuring manner made an otherwise stressful situation feel manageable. The follow‑up care was equally outstanding—thorough, attentive, and always focused on helping me regain full mobility as safely and quickly as possible. Thanks to their expertise and support, my recovery has been smooth and steady. I am truly grateful for the professionalism, kindness, and dedication shown throughout my treatment. I couldn’t have asked for better care and would highly recommend them to anyone in need of orthopaedic support.

Norfolk Menopause

General Practice (GP), Obstetrics & Gynaecology

I can’t recommend Dr Emily Cary highly enough. She has been absolutely amazing in supporting me through the early stages of perimenopause. From our very first appointment, she made me feel listened to, understood, and reassured during what can be a confusing and overwhelming time. Her knowledge, calm approach, and clear explanations helped me make sense of my symptoms and feel confident about the next steps. She took the time to tailor my care to me as an individual, rather than taking a one-size-fits-all approach. Thanks to her support and guidance, I feel far more informed, supported, and positive about managing this transition. I’m incredibly grateful for her care and would wholeheartedly recommend her to any woman at the start of their menopause journey.

Reproclinic

Fertility Medicine

I went to the clinic for egg freezing procedure. From the beginning everyone in the clinic was kind and responsive. My medical coordinator Karin, she was amazing, always very kind, and responsive. If you don’t speak Spanish, you don’t need to worry Karin speaks English perfectly as well as Dr Voskuilen. Dr Voskuilen is an amazing professional, she is kind and she made sure to explain everything very well to me. Dr Voskuilen made sure the dose of hormones was best suitable for me and I had regular scans to check the progress of the eggs. The procedure went really well without any complications. I am glad I chose Reproclinic.

The Princess Grace Hospital Outpatients

Diagnostics & Testing, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

Pretty straightforward experience overall. The receptionist on the first floor (the Somali lady wearing a hijab) was extremely kind and helpful. My phone was about to die and I asked if there was any chance of a charger- she went out of her way to help me, which I really appreciated. It’s the small things like that which leave a lasting impression, and that’s exactly why I wanted to leave this review. The only small suggestion I’d make is having oat milk available at the coffee machine for those who don’t have dairy, it would be a thoughtful and considerate touch.

Mr James Raymond Oliphant

General Surgeon

Very professional, clear and concise explanations/guidance/pre diagnosis and listened to my concerns patiently. Gave me confidence re a long standing health issue lasting 20 years and gave hope re a final resolution to end my pain. The 1st and only doctor in the last 20 years to think outside of the box with a more detailed & in depth analysis of a condition no other doctor has ever mentioned in 20 years of non stop GP, NHS24, AE, out of hours care, dermatologists and surgeons. Mr Oliphant has given me a possible final resolution. Thank you F.

Evergreen Richmond Medical

Dermatology, Fertility Medicine, + 7 more

I recently visited this private GP clinic and was extremely impressed with the level of care I received. Booking was straightforward, and I was seen promptly. Doctor Paciello took the time to listen carefully to my concerns, asked thoughtful questions, and explained the treatment plan in a way that was easy to understand. The clinic itself was clean, calm, and well organised. I left feeling reassured and confident in the care provided. I wouldn’t hesitate to return or recommend this clinic to others.

Mr Colin Holton

Orthopaedic Surgeon

Mr. Holton not only did a terrific job replacing my hip.....his "bedside manner " was simply everything you would hope to have with the surgeon whom you are trusting to make your operation a success. He is not only obviously very knowledgeable regarding his chosen profession but can also convey, in layman's terms, exactly what you want to know concerning your treatment.

Mr Praminthra Chitsabesan

General Surgeon

I met with Mr Chitsabesan on the 12 Feb 2026. I talked him through my history of the issues I have been having he examined me and then he talked through we he thinks is going on. We then discussed what the best form of action would be and he gave me some exercises and advice for certain scenarios. He then said we will meet again in a couple of months to discuss how it’s going.

Mr Ronan Banim

Orthopaedic Surgeon

I was very efficiently dealt with from start to finish. All explanations were throughly given before, during and after surgery by Mr Banim and his team. I had peace of mind and so delighted 6 weeks post op to be pain free in my hip joint after such a long time of suffering. I wouldn’t hesitate to come to the Nuffield again. I wish I’d realised sooner.

Mr Vijay Wagh

Ophthalmologist

I had a very positive experience with the doctor, asked many thoughtful questions, and carried out detailed examinations to fully understand my situation. I felt genuinely listened to and well cared for throughout the appointment. Professional and attentive approach was very reassuring. I would definitely recommend Mr Vijay Wagh

Mr Anthony Kawesha

General Surgeon

When nurses were worried about my recovery Mr Kawesha came to my bedside with his team promptly. This reassured me and the problem was resolved immediately. And since having this appointment the pain disappeared. It was a successful intervention and positive experience. Mr Thank you Mr Kawesha. Pllease keep up the good work.