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The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I booked a consultation for my daughter, Olivia P,with Mr Robert Sutcliffe on Monday 24th November 2025 at 2.00pm. With Olivia’s full consent, I handled all communication on her behalf due to her work commitments. Before the appointment, Mr Sutcliffe’s secretary contacted me to ask whether the consultation could be moved to the following week. I explained that we were due to travel abroad for three weeks to celebrate my husband’s milestone birthday. She advised she would discuss this with Mr Sutcliffe. She later called back to confirm that, in light of our circumstances, Mr Sutcliffe was happy to keep the original appointment — which he honoured. I accompanied Olivia to her consultation. Mr Sutcliffe was exceptionally thorough. He examined her carefully, explained his diagnosis with clarity and compassion, and put both of us completely at ease as he outlined the next steps. He requested a further liver function blood test, which Olivia had done at Nuffield Health Wolverhampton. I asked Nuffield Health to send the results to both Mr Sutcliffe and Olivia’s GP, which was done. Mr Sutcliffe’s secretary informed me as soon as the results were received and assured me they would be reviewed promptly. True to her word, Mr Sutcliffe reviewed the results quickly. His secretary then advised that he had no concerns and that our planned follow-up in the New Year could go ahead as arranged. I would also like to note that, as we were leaving Harborne Hospital, we happened to see Mr Sutcliffe leaving at the same time. It was clear he had come in specifically to see Olivia that day, knowing we were travelling abroad — something he was under no obligation to do. As a family, we found this gesture incredibly thoughtful and deeply appreciated it. Throughout the entire process, Mr Sutcliffe could not have been more helpful, supportive or empathetic. I am truly grateful that we can now go away on our family celebration holiday with complete peace of mind, knowing my daughter is under the care of such a capable, caring and dedicated professional. Exemplary care — thank you. Mr Sutcliffe is thoroughly deserving of recognition Karen S P Mother of Mr Sutcliffe’s patient, O P

Fitzrovia Suite

Obstetrics & Gynaecology

We opted for private care at UCLH because we wanted the birth experience to be as positive as possible. As a medically uncomplicated patient I felt that I may not receive much attention or time on an overstretched NHS ward. I also had some anxieties around birth (as a healthcare professional myself) and felt reassured to be receiving consultant-led care, from a clinician with whom I was able to build a trusting relationship. Shalini provided exceptional care from 32 weeks pregnancy and after delivery. She got to know me and my partner, and understood our priorities and concerns. I had previously found it hard to make decisions around birth. Shalini provided us with evidence, data and her experience - this empowered us to make our decisions. She spent a lot of time with us and brought great care, empathy and kindness to her practice, as well as her excellent clinical skills. When we had questions, fears or anxieties Shalini was able to reassure us, both with her kindness and her experience and expertise. The care she provides is holistic and individualised - she advocated for me in many ways and empowered me to advocate for myself too. We had an elective caesarean at 39 weeks. The surgery was pain free and crucially for me, I felt confident and safe - something that was not natural for me in approaching birth. Shalini was close at hand to care for us before and afterwards. I made an excellent recovery and have healed extremely well. I recommend Dr Shalni in the strongest terms to mothers and families looking for private care at UCLH. Shalini is passionate about obstetrics, her patients and practising medicine. It is a great privilege to be cared for by a clinician at the top of her field, who clearly cares deeply about her patients.

Chapter One Dental Clinic

Dentistry

I visited Chapter One with my 4 year old child, we both had an appointment with Ashley. The practice is immaculate, beautifully designed and feels more like a luxury spa than a dental practice. Staff were extremely friendly and helpful, we were made to feel welcome and relaxed. Ashley was charming, instantly putting us at ease, involving my daughter with everything she was doing and making it a fun experience. With regards to my appointment, Ashley was very informative, ensuring I had time to ask questions and I left assured I was in highly capable hands. All the equipment was state of the art and I now have ultimate confidence in my dental routine. Easily the most professional and positive dental visit I have had, I would thoroughly recommend Chapter One and will be signing up to one of their care plans for my family.

Dr Joe Ramsay

Psychiatrist

My experience with Dr Ramsay couldn’t have been better. As somebody who has had mental illness for 20+ years, never attended a Doctor and was exceptionally apprehensive about even the though of attending a psychiatrist it was so reassuring to have somebody who listened empathetically and gently and sequentially worked through diagnoses and treatment options. Treatment included not just medication but holistic advice with regard to lifestyle factors, diet and exercise, which is very refreshing. His follow up communication to me and my GP was incredibly succinct and accurate. You will not find a better psychiatrist thsn Dr Ramsay.

Nuffield Heath Cardiff Vale

Breast Surgery, Cardiology, + 20 more

We recently visited Nuffield Vale of Glamorgan for my son’s squint surgery under the care of Dr Jewsbury. The whole experience was excellent from start to finish. Communication was clear, reassuring, and consistent, and every member of the team went out of their way to make sure my son felt safe and supported. Dr Jewsbury’s care, both on the day and in the weeks that followed, was exceptional. The results have surpassed our expectations and have been genuinely life-changing for my son. We are so grateful for the professionalism, kindness, and attention we received throughout. Highly recommended.

Mr Simon Cockshott

Orthopaedic Surgeon

Simon has been so wonderful from the offset. I’ve had two hip operations and he has done both of them. He puts you at ease and explains everything and although I know he sees a lot of patients, he is so caring. He doesn’t rush like some consultants do…his professionalism has shone throughout the last 12 months and he also happens to be one of the loveliest people that I’ve had the pleasure to meet. I am going to have to have another operation and I’m going to go back to Simon , purely because you have to put your trust into the best care and that exactly what I have received Simon

Dr. Sarah Dobson

Dentist

Sarah from my first visit made sure that any questions were answered and she put my mind at ease with any concerns I may of had, during my dental work when administering anaesthetic normally at other practices the pain was so bad but I didn’t feel a thing and the whole appointment was actually quite pleasant felt like I could openly talk she has such a warm and welcoming spirit to her which again before coming to this practice I’ve never really got so it really was amazing I could go on and on.

Miss Samantha Williams

Breast Surgeon

Choosing Sam was the best decision I’ve made. She is incredibly kind and genuinely took the time to understand exactly what I wanted for my breast reduction surgery. I’m only two weeks post op, but the results have exceeded all my expectations. The whole process was such a positive and enjoyable experience as well. If you’re considering Sam as your surgeon, I can’t recommend her enough. She’s made me very happy indeed and on top of that, she’s a really lovely person to be around.

Mr Sanjay Agrawal

General Surgeon

I recently had hernia surgery with Mr Agrawal and couldn’t have asked for a better experience. From start to finish, he made me feel completely respected, heard, and cared for. His calm, reassuring manner meant I always felt in safe hands. The surgery and recovery have gone smoothly, and I’m truly grateful for his professionalism and kindness. Thank you so much, Mr Agrawal. Highly recommended.

Dr Adam Harris

Gastroenterologist

I am an anxious person, especially where medical issues are concerned. Dr Harris was very understanding and helpful. I felt that he really listened to me and understood my gut issues. I did not feel rushed, as so often happens with my NHS GP. He has made helpful recommendations and left me reassured. I appreciated his advice and patience and would not hesitate to recommend him.

Perfect Balance Clinic - Hatfield

Breastfeeding and Lactation Counsellor, Diagnostics & Testing, + 7 more

Very inexperienced physio. Took significant time to understand the problem. Asked all questions (clearly from script/list of qs), even when already discussed and known as irrelevant, or already covered the answer. Exercises provided in technical terms only, hard for lay person to remember and understand. Zero follow up even though it was promised.

Schoen Clinic Chelsea

Coaching, Holistic Therapy, + 7 more

I am very pleased with the progress I have made since seeing Zoe. She has a way of making me feel very calm but firm at the same time with what we have both agreed to work on. He coaching, experience, understanding to my needs is very refreshing. Thank you Zoe, I really do appreciate all your hardwork and also your faith in me.

Loughview Health

General Practice (GP)

Very welcoming offered a cup of tea at arrival. Dermot was very good at explaining my condition and took time to listen to what I said. Made to feel comfortable and at ease. Received full details of blood test within 24 hours.Good to be able to speak to a doctor. Well worth the visit.

Spire Leeds Hospital

After having my stitches removed I was advised how to look after the healing wound. I only took one pain killer on the evening after surgery after which I needed no further pain relief. The wound is already hardly noticeable and I am very happy with the treatment and the outcome.

Mr Toby Briant-Evans

Orthopaedic Surgeon

Mr Briant-Evans treated me like one of his long lost friends nothing was to much trouble and his explanation of my forth coming knee replacement was concise and left no questions unanswered. I cannot speak highly enough of Mr Briant-Evans team and the after care I am receiving

Dr Martyn Carter

Gastroenterologist

Very happy with Dr Carter’s advice and help with addressing my issues. He has been very thorough and explored various options to try and relieve my problems. I am very pleased to have found a medication that has vastly improved my symptoms and my quality of life.