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Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

The security and reception staff were absolutely wonderful - welcoming, professional, and efficient. When I went up to the 3rd-floor neurology department, there weren’t very clear directions on where to check in, but I eventually found the desk (ironically, not the easiest task for someone visiting a neurologist!). After checking in, I was seen quite promptly. The neurologist herself came out to collect me - something I didn’t realise until we were already in her office, as she hadn’t introduced herself. I think my presence uneased her and I even commented that I thought she was the porter, as that’s what I had seen with other patients being escorted in. Unfortunately, the appointment itself was disappointing. The neurologist came across as very judgmental and accusatory, suggesting that my symptoms were exaggerated or imagined, despite my clear explanations and the observations of my colleagues, doctors, specialists, and family who have witnessed my neurological decline. When she asked about my profession, she seemed skeptical that I could perform my job without issues, which was uncomfortable and disheartening. I have a follow-up appointment with a neuropsychiatrist, but honestly, I’m not looking forward to it. I can only hope they’ll be more open-minded and empathetic.

Mr Vincent Yip

General Surgeon

I had my gallbladder surgery with Mr. Yip, and he was exceptionally professional throughout. He explained the procedure, potential outcomes, and risks very clearly, making sure I fully understood everything. Although I initially had fears and second thoughts, he reassured me with data, clear explanations, and his evident expertise. Mr. Yip is not only an expert surgeon in his field but also very compassionate — he truly made me feel heard and supported. Even after I was discharged, whenever I had concerns about my post-surgical symptoms, he and his team patiently reassured me and provided guidance. I highly recommend Mr. Yip to anyone looking for an outstanding and caring surgeon in London!

Spire Liverpool Hospital

General (Internal) Medicine, Cardiology, + 17 more

I would not choose Spire as a private patient. The nursing staff were fabulous but the overall experience was poor. I feel that since they now take 80% nhs patients then the overall standards have dropped. After my operation I ordered an evening meal that didn’t materialise and after starving for over 24 hours was able to get a chicken sandwich eventually. The breakfast was quite simply atrocious. Cold scrambled egg, awful tea, toast inedible due to being soggy. I recently had emergency surgery at Taunton NHS hospital and they were far superior to this hospital.

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 31 more

Such a positive experience at MUMS, I attended for a fetal medicine USS after concerns were seen at a private scan elsewhere. All the staff were professional, knowledgable and attentive. The venue was convenient and easy to find with parking. The fetal medicine consultant was extremely thorough and knowledgable. The whole experience was just so positive. I feel so much more reassured and positive now about my pregnancy. Thank you so much! I wouldn’t hesitate to attend this clinic in the future for any service offered.

Lanthorn Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I had an injury last year on my left calf alongside recurring main in my right foot so wanted to get them checked. Dr Lord effectively assessed my calf, showed a very small tear, and then looked at my feet and told me there’s minor thickening in one of the tendons, which wouldn’t require any intervention but recommended physio for both including some effective stretching. Now I’ve got my report I can give to my physio and monitor it more effectively ACTUALLY knowing what’s wrong.

Spire Cambridge Lea Hospital

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 19 more

Overall my first appointment at Spire Lea hospital was a satisfactory experience. At the reception I was quickly registered as an insurance patient. The waiting time was not very long. The duration of the appointment was long enough to cover all my questions, explain my problem and get a gynaecology examination by the doctor with help of a female assistant. The doctor explained to me a treatment to follow to alleviate my symptoms.

Dr Bav Shergill

Dermatologist

Everything went very well, and I am very happy with the outcome. The fact that I managed to stay calm during the whole procedure is due to the care of all the staff. The scars seem to be doing fine - a little bit of itchiness, but I assume that's part of the healing process. (By the way, I filled in the short survey on paper when I returned to East Grinstead, a week after the operation - I left it with the receptionist.)

The Dental Clinic Portishead

Dentistry

The visit was an emergency appointment to refix a crown back in position As with my bi annual checkup appts the service I get from the practice is always first rate. The reception staff,( especially Sandra), are always friendly and helpful and Simon my dentist always takes the time to explain fully about the dental procedures he is doing for me Keep up the good work !

Newmedica Leicester

Ophthalmology

Visited Newmedica for Cataract assessment, surprised of great serviced provided compared to NHS hospitals in general. Clean premises, refreshments available for all patients even family members. Staff members were very nice and welcoming. Doctor was brilliant explained in depth about cataract and my next procedure, which put me at ease. Highly recommended.

Dr Matthew Wright

Cardiologist

I arrived 12 minutes early and was quickly shown into a private room where my blood pressure and an ECG was carried out. I then waited to see Matthew Wright for my 7pm appointment. He explained everything very clearly to me and spent a long time making sure I was happy with the procedure I had had and the recovery period and the medication going forward.

Mourne Private Clinic

Dietitian, Imaging (Scans), + 3 more

I had a 4D pregnancy scan with Deirdre yesterday and i am very pleased. She is very professional and efficient, explains everything to you very well and gives you a great understanding of any details of the scan. I got great images of my baby and left feeling very informed. My second time at Mourne Clinic and would definitely recommend it!

Mr David Ross

Urologist

Thoroughly professional, detailed explained in a careful, understandable and personable manner. Dignity assured throughout all / any examination(s). Most open to questions being asked; eager to ensure all aspects of consultation understood, patient satisfaction. Warm and friendly manner.

Mr James Casha

Orthopaedic Surgeon

Mr Casha is the ultimate professional and a complete gentleman. His care and kindness and respect for me is second to none. I trust him completely with my continued care. He’s wonderful doctor and I’m very grateful for all he continues to do for me.

Dr Paul Worth

Neurologist

We have been to Doctor Worth. He is a very caring compassionate doctor. Nothing is too much trouble.His explanations are clear very easy to understand and he listens carefully. A true professional who I would recommend to anyone with Parkinson’s.

Dr Ramin Baghai-Ravary

Respiratory Doctor

Dr Baghai-Ravary really listened to me and took his time to go through everything. He is extremely knowledgable with a very kind approach. He is very thorough, advised on symptoms, tests and immediate help. I am really grateful to have met him.

Dr Alissa Walsh

Gastroenterologist

It was a pleasure meeting Dr Walsh who has a wealth of experience and offered informed suggestions about my recovery. I was also made to feel at ease when discussing some of my difficult symptoms.