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Miss Javeria Iqbal

General Surgeon

I would like to share my heartfelt experience with Miss Javeria Iqbal, because the care, skill, and compassion she has shown me throughout my breast cancer journey has been nothing short of life-changing. Being diagnosed with breast cancer was one of the most frightening moments of my life. Everything felt overwhelming — the uncertainty, the fear, the endless questions running through my mind. But the moment I met Miss Iqbal, something inside me shifted. She brought a calm, gentle reassurance that instantly put me at ease. She spoke to me with kindness, understanding, and total honesty, and from that first meeting I knew I was in the safest hands possible. Throughout every stage of my treatment, Miss Iqbal treated me with dignity and genuine care. She didn’t just explain things; she made sure I truly understood them. She listened to my worries, answered every question, and never made me feel rushed or dismissed. She treated me as a person, not just a patient, and that made all the difference during such an emotional and challenging time. As for the surgery itself — I am still in complete awe. The results have been absolutely amazing, far beyond anything I could have hoped for. The precision, skill, and detail in her work are mind-blowing. I am so pleased and relieved with the outcome. She didn’t just operate on me; she helped give me back my confidence, my comfort, and a sense of myself that I thought I might lose. I will never be able to thank her enough for that. What stands out most about Miss Iqbal is not only her exceptional surgical expertise, but the compassion and warmth she brings to her work. She made me feel strong when I felt weak, supported when I felt scared, and cared for when I felt alone. She carried me through one of the hardest chapters of my life with kindness, patience, and unwavering professionalism. I will forever be grateful to Miss Javeria Iqbal and her incredible team. She has changed my life in ways I can’t fully put into words. If you are facing breast cancer and searching for a surgeon who is not only extraordinarily skilled but truly compassionate, I could not recommend Miss Iqbal more. She is exceptional in every way. Many thanks again Helen B and family x

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I attended for spinal MRI. Unfortunately the technician was running late for which I was happy to wait but because of timing his communication to me was very poor. I was shown a room to change and left there without any guidance, I was then taken to the MRI machine and not spoken to really to ask if I was okay or to provide any reassurance. I don’t like MRI scans because can feel anxious within the machine. All it takes is a little bit of reassurance and acknowledgement for which I had none. Throughout the test the technician did not speak to me at all to ask if I was okay. I am not sure if this is normal but I found during the MRI it became quite hot which I have not experienced before. When the test was over he hurried me away from the machine without acknowledging my back could be hurting when getting up, which it was a little. He didn’t show me to the door so I had to ask if I was allowed to go and then left the room to change and go home. My review would be it is the smallest common curtesies that makes all the difference to a patient and this time I did not experience this at all. So much so I won’t be choosing to go to this venue for another investigation

Pure Sports Medicine - Raynes Park

Nutrition, Osteopathy, + 4 more

I have been receiving treatment following ACL reconstruction (with LET and meniscus repair), and I am genuinely impressed with the level of care and professionalism I have experienced. Lee consistently explains each exercise clearly, checks my progress carefully, and adjusts my programme so that I always feel safe but challenged. His encouragement and attention to detail have made a noticeable difference in my recovery and my confidence. During one of my session, Lee even took me to the gym and guided me through three leg machines, explaining how this next stage will help me progress. His support and reassurance that I’ll start seeing big improvements mean a lot to me. I truly appreciate the time, patience, and expertise he brings to every session. I feel well supported and motivated, and I am very grateful for the high-quality care he provides. I am very much looking forward to continuing my recovery with Lee.

The Lister Hospital, part of HCA Healthcare UK

Fertility Medicine, Orthopaedic Surgery, + 12 more

Couldn't fault the hospital at all. It is clean, and a very welcoming environment, but of course is absolutely down to the people that run it. Every single member of staff I came across - whether in my pre op assessment appointment, or during my surgical visit - was incredibly kind, patient, and so easy to get along with. I have had few good experiences when it comes to hospital visits, but the two times I've been at The Lister Hospital, I have spoken to and laughed with so many workers. My nurse Rasheed was an absolute gem, and was brilliant with my family when they came to the room after surgery. Whether it was the nurse that helped me to the loo, the people on reception, the physio - every single person I interacted with made it such a calm and positive experience, their kindness will stay with me so thank you very much

Dr Sharmishtha Sarkar

Paediatrician

Both my children were under the care of Dr Sarkar for the last few years and I cannot fault the service. Dr Sarkar was always professional, thorough and kind. She diagnosed my daughters privately as we couldn't wait any longer for an NHS diagnosis due to key stages in the girls' lives. it was the best decision made and best money ever spent. Thanks to the detailed reports we managed to get the girls the help and support they needed and we were also able to understand their differences more as parents. The multidisciplinary team is amazing, one of the most helpful things was the cognitive assessment by Dr Edwards, which described in detail what my daughter struggled with and which were her strongest points. Overall we are really happy with the service and we are forever grateful for all the support, advice and help.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

The overall experience was excellent. As an NHS patient I felt I waited too long which affected my mental health and mobility, this wait has impacted on my recovery. I would have waited even longer if I hadn’t gone to my GP and asked for my operation to be escalated. The whole process took six months of physio initial NHS xray took a further 5 months to see the consultant then a further 4 and a half months for op. This has been a nightmare. I am however extremely appreciative of my operation and the treatment I have received during my stay at Hoarders. Also on the discharge sheet I was given a number to call for worries and questions once I got home this number was however not answered and my answer phone message was not called back.

Dr Alain Palacci

General Practitioner, Primary Care Doctor

Dr Palacci is one of the best doctors I have ever encountered—every visit is a positive and reassuring experience. He truly listens and takes the time to understand any concerns, which always puts me at ease no matter the reason for my appointment. His calm, kind approach is matched by genuine clinical expertise, and I never feel rushed during consultations. The reception staff are just as impressive: exceptionally polite, cheerful, and always welcoming from the moment you arrive. They’re friendly, helpful with any request, and add to the warm, relaxed atmosphere of the practice. I wouldn’t hesitate to recommend Dr Palacci and his fantastic team—thoroughly grateful to have found such trustworthy care for the whole family.

Professor Vik Veer

ENT Surgeon

I have been struggling with CPAP therapy. By being completely determined I tolerate the mask and therapy, with what seems to be high marks, according to statistics -machine generated, (low AHIs, 8 hours no leaks etc.) However I don't feel, and never have felt rested.-six months on. I contacted professor Vir as it seemed to me that there must be other factors at play and my local hospital could only offer CPAP and nothing else. My consultation with Professor Veer was excellent. He took a detailed history, made an initial examination and suggested possible underlying causes and further examinations. His communication skills are exceptional and he is obviously very much on top of his speciality and passionate about it.

Mr Shawn Tavares

Orthopaedic Surgeon

I saw Dr Tavares regarding hip pain I was suffering from. I thought he was extremely welcoming and professional, a pleasure do meet. It is also particularly useful for me that he is able to investigate knees in addition to hips. Thereby providing a full concept of the issues involved, including diagnostic treatment which will alleviate pain in addition to identifying the key areas for pain origin. I have great faith that Mr Tavares will be able to understand the vagaries of my pain with a plan to alleviate quickly with firm decisions which prevent me remaining in no no man’s land as I currently am. I have every belief he will come to a conclusion based on medical evidence that will greatly alleviate my pain.

Mr Ganapathy Raman Perianayagam

Orthopaedic Surgeon

Mr Perianayagam made me feel at ease with with my imminent knee replacement operation, I was quite nervous, but following our chat felt much better. I chose to have an epidural instead of anaesthetic, the operation went very well and I cannot thank Mr Perianaygam enough for his care and professionalism. I must also say that my recovery is also going extremely well. At my first physio session 3 weeks after the operation I was told by the physio that she was amazed at my excellant recovery and that I could bend my knee at 120 degees after such a short time. Thankyou to everyone involved in my care especially Mr Perianayagam.

Moorfields Private Eye Hospital

Ophthalmology

The visit was very good. The reception staff on arrival were very distracted, not very welcoming and chatting with each other . Otherwise everyone was excellent. I am disappointed that I am privately insured and the hospital / Mr Maurino team were unable to bill the insurance company for my initial appointment and pre operation I have been sent a bill for the procedure which did not include an option for insurance billing. ( i know that I have to cover the anaesthetist and the lenses separately). I have given Moorfields my insurance details. I would be a big improvement if this could be improved

Vision Scotland Edinburgh

Ophthalmology, Optometry

My surgeon was Shohista Saidkasimova and she was really wonderful. She put me at ease during the initial consultation, extremely interested in all my questions and explaining all items of the surgery in layman’s terms. During the operation she asked what kind of music I liked and supplied this in the background, not intrusively but loud enough to provide an excellent distraction. But what really impressed me was the way she interacted with me personally throughout the operation. I have nothing but praise for this lovely lady and would throughly recommend her.

The London Clinic

Physiotherapy, Dermatology, + 13 more

Visit was in Luton and Dunstable hospital. I have arrived early for appointment and seen straight away by nurse on duty for first checks.( hight/weight). Then Doctors Gyampoh has seen me for a verbal consultation explained process regarding my concern regarding the condition and scan on the day. After that scan took place with another Doctor. After that Dr. Gyampoh thoroughly have explained my scan,outcome, options and process going forward. Great experience thank you very much. Keep up the good work and experience with patience.

Dr Lafina Diamandis

General Practitioner

Dr Lafina provides a fantastic service, where she brings great professionalism, expertise, attention to detail to the individual in front of her, and genuine care. Everything you'd want from someone overlooking your general health. With regards to my own health screening and experience, the whole process was very extensive but seamless, and I was quickly provided actionable outcomes. I would highly recommend and know my health is in safe hands.

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

Overall I got what I needed which is all that matters ultimately. Found it annoying to have to fill in yet another paper form when I’d registered online as requested via email the day before. Yet another different NHS portal - the third I have had to sign up to. Was also not happy to be asked for a credit card when I was there as a fully insured patient. I was told it was ‘policy’ but when I said I’d rather not it no longer seemed to be policy.

Mr Roland Hettige

ENT Surgeon

Mr Hettige is a remarkable and exceptional surgeon. He took the time to listen to all my concerns, explained my treatment plan clearly, and made me feel at ease and comfort throughout the process. His knowledge, meticulous approach to the surgery and compassion are outstanding, and he went above and beyond to ensure I would be happy with the results. A very professional and helpful surgeon whom I would highly recommend.