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Spire St Anthony's Hospital

Allergy Medicine, Cardiology, + 21 more

Dear Doctor and Team, I wanted to take a moment to sincerely thank you for the outstanding care I received during my gastroscopy. From start to finish, the entire process was made so much easier than I had expected. Dr Hayat was absolutely fantastic — humane, empathetic, and reassuring — which made a huge difference to me. The staff took the time to explain everything clearly, answered my questions patiently, and helped me feel informed and calm throughout. Everyone I encountered was friendly, professional, and genuinely caring. What could have been a very stressful and frightening experience was turned into a positive one, not only for me but also for my partner, who felt reassured by the kindness and clarity shown by the team. Please pass on my thanks to everyone involved. Your compassion and professionalism truly made a lasting impression, and I am very grateful.

Berkeley Psychiatrists

Child & Adolescent Psychiatry, Clinical Psychology, + 8 more

10/10 experience. We had our 10 year old son assessed for ADHD. From the moment i called to enquire about the process and what are the steps involved to the actually assessment, everyone has been amazing. Steven in the front office walked me through the entire process, what to expect, costings etc. he was polite, kind and very professional. Dr Hollie Hearfield who did the assessment was lovely. She was so good with our son, she explained everything to us as to what the next steps are. I cannot recommend you enough to others who might be thinking of going private. Its an overwhelming decision to make and it has been nothing but informative and easy with Berkley's. Keep up the amazing service that your staff deliver x

The Horder Centre

Orthopaedic Surgery, Physiotherapy

All staff, from reception to nurses and surgeons, I found to be friendly, courteous, helpful and professional. I was generally rather nervous about the whole process, this being the very first time I experienced any form of surgery or a stay in hospital. However, I was treated with the utmost respect and understanding and felt well advised at all times, allowing me to make informed decisions at my own pace, without being pressured. I had to wait a bit longer than I had anticipated for surgery but by comparison to the NHS, it was efficient and slick. It is early days to comment properly on my shoulder replacement but things are progressing well although slowly and I am hopeful for the future.

Fitzrovia Suite

Obstetrics & Gynaecology

Overall, I had a good experience at the Fitzrovia Suite. The midwives were supportive, kind, and readily available, providing good care following my c section. I was particularly grateful for the overnight support. The team helped look after my baby, ensuring I was able to get much-needed sleep and rest, which was invaluable for my recovery. However, The handover process between midwives during shift changes could be better managed, as there were some gaps in communication between team members. Additionally, the catering was fairly average and quite rigid in terms of meal timings and available options, which could be more flexible.

Mr Chetan Bhan

General Surgeon

I could not be happier with the care provided by Mr Bhan. From the outset, he was warm, approachable, and genuinely attentive, taking the time to listen and understand my concerns. His depth of experience and the number of procedures he has performed were evident, and he was able to draw on this to explain everything clearly and put me completely at ease. He was always honest and candid about the potential risks, which I really appreciated. Although I am only eight weeks post-surgery, the results have already been life-changing. For the first time in years, I feel “normal” again, and I am extremely grateful for his skill and care.

Dr. Lorraine Kemp

General Practitioner

Dr kemp is a compassionate kind and approachable menopause Doctor she helped me especially with my Neurodiverse links to the issues I’ve had with para menopause and took a lot of time to prescribe the right of license drug to help balance my hormones that seem to be out of whack with ADHD my skin, hair mood and sleep and libido of all improved since her prescription and I can’t thank her enough. I had no idea that some of the symptoms I had were related to per menopause and I had no idea the ADHD and para menopause could be such dynamite 2gether but I now feel this is resolved thanks to Dr Kemp. Can’t recommend her highly enough.

Newmedica Newcastle

Ophthalmology

I was extremely nervous having had a bad cataract surgery experience previously. However the staff went out of the way to make me feel comfortable, with a particular shout out to Bruce who was calm, funny, knowledgeable and held my hand throughout the procedure. Mr Ainsworth was warm and kind, it was good to meet him before the surgery. The whole procedure was explained and was over so quickly. It was a very personalised experience and my recovery has been quick and straightforward. I cannot recommend Newmedica highly enough, particularly for nervous patients.

Pure Sports Medicine - St Paul's

Nutrition, Osteopathy, + 4 more

Dear Natasha, Thank you for your brilliant service, as always. I always feel so relieved after our sessions. I used to be unsure about physiotherapy and had tried several physiotherapists before, but you have completely changed my opinion. When my doctor referred me to you, he was confident that I would be satisfied—and he was absolutely right. I will now be his mirror copy in recommending you to others. Thank you so much for helping me regain my strength and confidence. I am truly grateful for your support and encouragement.

Ms Natasha Kilian

Physiotherapist

Dear Natasha, Thank you for your brilliant service, as always. I always feel so relieved after our sessions. I used to be unsure about physiotherapy and had tried several physiotherapists before, but you have completely changed my opinion. When my doctor referred me to you, he was confident that I would be satisfied—and he was absolutely right. I will now be his mirror copy in recommending you to others. Thank you so much for helping me regain my strength and confidence. I am truly grateful for your support and encouragement.

Dr Andrew Porter

Rheumatologist

Dr. Porter spent 50 minutes with me, carefully going through all the details and asking supportive questions to fully understand my case. What I really appreciated was that he asked for all my previous pericarditis results so he could get a complete and broad picture. He also sent me for additional blood tests to make sure he sees the whole situation clearly. He advised me that he will speak with another doctor about my case, which makes him seem even more professional in my eyes. So far, I’ve had a very good impression.

Dr Yash Choudhary

Oncologist

I have been under the care of Yash for a number of years & have consistently felt supported, listened to, & treated with great professionalism & compassion. Yash takes the time to explain often complex information clearly & honestly, while remaining calm, respectful, & reassuring. His approach has helped me feel confident in my care & supported during what can be at times a very difficult & uncertain time. I am extremely grateful for his ongoing commitment, expertise, & kindness. It means the world to me & my family.

OneWelbeck

Cardiology, Gastroenterology, + 20 more

I had trouble releasing urine, as well as blood being present in the urine. Blood would still come out after urination. A stricture in my urethra was the reason for my discomfort. Mr Varun Sahdev was able to determine that and propose various procedure options. After the operation, all my discomfort gradually disappeared, with a very significant change right after the operation.

Nuffield Health Parkside Hospital

Breast Surgery, Dermatology, + 15 more

Very happy with my consultant and the nursing staff but (as I have previously said in feedback) that waiting area (on the first floor) at Parkside really needs improvement. The reception staff are unfriendly, talk noisily amongst themselves, the coffee machine was broken today, there are sirens (or alarms or phone rings?) going off regularly which is not good for anxious patients

Mr Vijay Wagh

Ophthalmologist

I found Mr Wagh to be welcoming, extremely professional and very thorough. He conducted the eye diagnostic tests quickly and efficiently, and reviewed the results immediately. He provided clear explanations of the findings, and outlined all of the treatment options along with the pros and cons of each of the various types of replacement lens available.

Mr Musaab Yassin

Urologist

Probably having the spinal injection was difficult to comprehend even though I never felt a thing during the operation. The first few times passing urine did give the burning sensation as expected however this subsided greatly over the next few days. I am very pleased with the result, and over the moon to be off medication for my prostrate issues.

Dr Andrew Gaya

Oncologist

My recent visit was a remote meeting, which works very well between treatment. Dr Gaya is very clear and thorough with explaining my side effects, blood results, scans and next steps with my treatment. I am able to comfortably ask questions and he provides truthful and reassuring answers. I have a lot of confidence in Dr Gaya experience.