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HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

Had an appointment for hip injections. I was seen on time. The consultant Mr Howell and radiologists Rachel and Natalie were all amazing. They were welcoming, friendly, professional and warm. They helped me to relax, feel comfortable, assured and confident. I have had the absolute pleasure of meeting many of the staff at St Hugh's and would recommend the hospital to anyone. The people are so genuine, lovely, human, friendly and professional. You are welcomed by the reception staff immediately upon arrival and the experience continues throughout. I appreciate that the staff work in a relatively calm setting, but they make the experience. This is a really well run hospital overseen by the director Ellen and her deputy Sarah. The consultants are of the highest quality. This is an amazing local resource which must be protected. The hospital undertake vital NHS work as well as private work. NHS pressures challenge the continued operation of St Hugh's, which would be a tragedy. Thanks and best wishes to everyone! Xx

Dr Margarita Burmester

Paediatrician

We first saw Dr Burmester when our son was dealing with a prolonged series of illnesses. She was extremely thorough with her diagnostics, explained everything to us very clearly, and guided his recovery in a way that made us feel calm, reassured, and well supported throughout a very stressful time. She was also incredibly generous with her time, answering multiple follow-up questions via email, which was immensely comforting for us as anxious parents. We have been seeing her for over six months now and I would highly recommend her — she is knowledgeable, caring, and someone we trust completely with our child’s care. I would also like to mention Sophie, the clinic manager, who is consistently helpful, professional, and responsive, making the overall experience at the clinic even better.

Mr Ben Yates

Podiatrist

Mr Ben Yates is in my opinion an excellent podiatric surgeon who gives a very good clinical opinion. I was unhappy that Mr Yates charged me for a “new patient” appointment when this was in fact a follow up appointment lasting about 12 minutes following previous surgery by Mr Yates. Furthermore, I did not receive a clinic letter from Mr Yates until I chased it up more than 2 weeks after my appointment. I received no apology for the delay in sending the letter. Mr Yate’s clinical letter did not contain all the information promised at the consultation and I was obliged to chase this information again. I emailed Mr Ben Yates to raise my concerns but I did not receive a reply from him.

Dr. Kushan Karunaratne

Neurologist

I went to Dr Kushan after a first seizure which happened while abroad. At our first consultation Dr Kushan explained the next steps, and I was promptly seen for a blood test, MRI and EEG. I was really impressed and grateful for the speed at which he got me seen and that he was able to make a diagnosis and tell me the next steps. I always felt informed and reassured, and he took the time to explain everything clearly and answer my questions. His calm and professional manner made what could have been a very stressful experience much easier to deal with.

Professor Robert Jones

General Surgeon

This was a final telephone consultation after my recent laparoscopic cholecystectomy. As always, Professor Jones was friendly, professional and clear in his questioning. His answers to my queries were thorough and reassuring. He was more than happy to take his time and encouraged dialogue. His approach from initial consultation, the pre-surgery and post-surgery discussion on the day, and final consultation has been exemplary throughout. His surgical skills are outstanding.

Cathedral Eye Clinic

Ophthalmology, Optometry

The staff at Cathedral Clinic were very professional and tried to make me comfortable. However the actual procedure was not an enjoyable experience. having anaesthetic injected into my eye was very traumatic and having gone through the procedure before and it not 100% and having to return for Laser. I so hope that my left eye will not have the same result. Overall I would recommend the clinic and staff to anyone who has to have the procedure done. Bernadette M.

Spire Nottingham Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Obstetrics & Gynaecology, + 23 more

My experience during my visit for day surgery was very good overall. The nurses and physiotherapist were young but capable. The anaesthetists were very helpful both before and after my operation. The surgeon was brisk and efficient. I was perhaps a little surprised that he didn't come to see me after the operation. The quality of the snack I was offered after the operation was poor: crisps and a sandwich with stodgy bread. Hardly nutritious recovery food!

Professor Jarrod Homer

ENT Surgeon

I recently saw Professor Homer regarding troublesome persistent throat symptoms. He was able to examine, reassure and explain everything to me in a clear, concise and calming manner. He gave me the time I needed and I did not feel rushed. From booking the appointment with his most helpful secretary, Louise, to receiving a copy of my clinic letter, the service I received was excellent - would highly recommend.

Dr Aisan Ghaemian

Psychologist

I had a very positive experience in therapy and found the work extremely helpful for managing my depression. My therapist was empathetic, professional, and skilled at helping me understand my thoughts and emotions. The sessions felt well-structured yet flexible, and I always felt respected and supported. Therapy has had a lasting positive impact on my wellbeing, and I am very thankful for the care I received

Spire Leicester Hospital

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 3 more

From my GP referral to my initial appointment it was less then 2 weeks. Before surgery I had 3 post operation assessments. The operation was completed as a day admission. I was kept full informed and treated with kindness and respect by all the staff. Mr Bhardwaj saw me on the morning before the operation and again later after it had been completed. Again, I was kept fully informed about my condition.

The Menopause Medic

General Practice (GP)

I had a consultation with Dr Barton today and for the first time in about 10 years I actually felt like somebody listened to me. We all know that women's health, particularly those in middle age, is not a priority for the NHS. Dr Barton has made it a priority and thank goodness for that. She is calm, professional and explains things clearly. I'm looking forward to beginning this journey with her.

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 31 more

A very pleasant and welcoming clinic. The staff at reception were professional and friendly. I was seen on time. Miss Memoona Khalid who did my scan was extremely professional and made my experience very easy and comfortable. She put me at ease and eliminated all the anxiety and stress i had. An asset to MUMS for sure. I would highly recommend the clinic. Thank you Memoona and MUMS clinic.

Mr Murtuza Sikander

Neurosurgeon

I saw Mr Sikander for a cervical disc protrusion and related pain and paresthesia. He was warm and welcoming, looked through my images and offered easy to understand explanation. He also discussed the timeline and options for management. He was polite and listened to all my concerns patiently. As a fellow doctor, I found him very professional and pleasant to talk to.

Quality Dental : Shoreham

Dentistry

I'd had molar nerve pain intermittently but it then became continuous and a lot more painful over a few days. I was lucky to be offered an appointment for the day after my phonecall and Billie West, the dentist was very thorough and reassuring and gave me good brushing advice. Daisy in reception is always very welcoming and helpful.

Spire Hartswood Hospital

Weight Loss & Bariatric Surgery, Allergy Medicine, + 20 more

The only thing is I was unaware my follow up appointment today had been charged as I was meant to have an follow up appointment on the 12 jan and was only text a few days before this was not a problem this time as I was not at work but could be a problem if I was at work and might be for someone else but overall 5 star

Mr Andrew Fitzgerald

Orthopaedic Surgeon

My carpel tunnel symptoms had returned following an operation by another consultant. Mr Fitzgerald was very clear with regard to likely causation and suggest a revisit of my previous pulse test examination with Dr Kargwell. Mr Fitzgerald was also very clear with options and treatment