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Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

Moorgate Andrology

Obstetrics & Gynaecology, Urology

I had penis filler and it was one of the worst decisions I’ve ever made. I had the filler on the Monday and by Wednesday I was in a&e with a very balloon swollen penis and had to have catheter inserted in my penis for 5 days. I was then rushed for emergency surgery the next morning to remove the filler and infection at the injection site. I was in hospital and 5 days and I’m now under a nhs urologist because the urologist at Moorgate cancelled the video call because he said it was unwell. Once they have your money your on your own and the chances of compilations are a lot higher than what they claim. The office I had my filler was not sterilised and moor like someone’s living room. Once if fully recovered I find out if it’s caused and permanent damage I will be looking to start a medical neglect claim against Moorgate. PLEASE if your thinking about having this done seriously I would re consider. Just use an extender/pump.

Nuffield Health The Holly Hospital

Paediatrics, Obstetrics & Gynaecology, + 10 more

All of the staff at Nuthfield were so kind. Everyone was always smiling and being happy and kind to myself and my partner. From the receptionist who told us where to go and took us to our room. To the night nurse that checked us in to the room. I had multiple nurses come and check on me throughout the time I waited to have the cystoscopy. We were able to get food before and after. We arrived at 07:00 on the 27th, and I can't remember all the lovely people's names who helped us. My only slight criticism would be from arriving at the hospital at 07:00 the actual procedure didn't start till after 09:00 and this gave me lots of time to overthink the procedure. But I think that was a me problem and I also don't know how long these things take to check people in etc. So apologies if it is standard haha.

Dr Karen Guerrero

Obstetrician & Gynaecologist

As a young female this felt like a very worrying and embarrassing situation for me, Dr Guerrero reassured me and made me feel safe and comfortable from the first appointment to my surgery and beyond. She guided me through all of my options and gave me concise and to the point information so that I was able to make an informed decison about which treatment would work best for myself and my family life with two small children to consider. I was able to email any time I had questions about anything and I was always met with a polite and very prompt reply. I would recommend Dr Guerrero to anyone who is looking for the best Urogynaecologist to care for them during such a vulnerable time.

Mr Nikhil Nanavati

Orthopaedic Surgeon

I recently underwent foot surgery under the care of Mr Nikhil Nanavati . This is the second operation I have had in less than a year under his care. .Both before and after my recent foot surgery my care has been excellent at every step. Everything was explained clearly of what to expect before and afterwards. All of my concerns were alleviated, although it is early days in my recovery I can already see a great improvement. I cannot thank Mr Nikhil Nanavati enough for his professionalism, care and attention. I am now able to look forward to getting back on track with active outdoor life. Thank you so much

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

1)I found the signage to the main lifts and to Lyndhurst rooms confusing. There should be signage in the ground floor lift lobby saying which departments are on which floor. I have been complaining about this since 1971. 2)The excellent group portrait of the Royal Free consultants in about 1970 which used to be on the ground floor but has now been removed to the 12th Floor no longer has the key saying who they are. This is a digrace and an insult to the memory of a fine group of men (and about ten women), The key should be found and reinstated immediately.

Mr John Terrace

General Surgeon

I want to say a huge thank you to Mr Terrace and the team at Shawfair Park for the excellent care I received during my gall bladder surgery. From start to finish, Mr Terrace was professional, kind, and incredibly reassuring. This made a big difference during what could have been a stressful time for me. Mr Terrace explained the procedure and set my expectations for recovery clearly, and I felt genuinely listened to and well cared for throughout. I’m very grateful for the skill, compassion, and teamwork shown by Mr Terrace and his team.

Dr Donald Hodge

Paediatrician

Dr Hodge - what a lovely man! My two children both had appointments and from the second we met him he had an approachable, kind vibe. He listened to the issues, and gave lots of clear information before allergy tests were carried out. His knowledge and presence really gave such a reassurance. He was also great with the kids who were quite wild after a 3 hour car journey to the appointment. I arrived an anxious mum and left completely relaxed and reassured after the appointment.

Mr Enyi Ofo

ENT Surgeon

I had a partial thyroidectomy and removal of an extremely large goiter with Dr Ofo, he was knowledgeable and professional throughout with an exceptional bedside manner. I was particularly anxious about the surgery as I was recently post partum, but I need not have been. The incision was a lot smaller than I expected and has healed very well, to the point where other medical professionals have commented on good the scar looks. I would highly recommend.

Dr Girish Ganesha Babu

Cardiologist

I recently had a fantastic experience with Dr Babu after having some heart palpitations before Christmas. I also had an upcoming holiday and he accommodated my time restrictions perfectly, making sure I could go on holiday with peace of mind and a plan in place should my palpitations get worse. I can’t recommend him enough, as someone who finds health issues very stressful I was completely at ease.

Leominster Osteopaths & Therapies

Physiotherapy, Audiology, + 6 more

I moved house before Christmas and during the process I lifted a piano (big mistake!), sofa, wardrobes, beds, washing machine etc. This resulted in severe pain in my lower back and left leg. I couldn't sleep at night and made an appointment to see Josh. I walked into the treatment room in pain and walked out pain free!!!!!!! I 've already booked in for another treatment next week. J W.

Dr Philip Bullen

Obstetrician & Gynaecologist

I’m very grateful to Dr Bullen for the support and guidance at the end of my pregnancy. He took the time to answer all of my questions patiently and clearly, which really helped ease my worries during an important and emotional time. His advice was thoughtful, reassuring, and easy to understand. I truly felt listened to and supported, and I highly appreciate the care he provided.

Joint Reaction

Orthopaedic Surgery

I was sadly given some very upsetting news that Mr Thomas would not be able to help my condition and that I would have paralysis for life. Mr Thomas delivered this news in the most respectful manner and took the time to answer all of my questions during the appointment and afterwards. He explained everything in great depth, and I truly appreciated the time and care he gave

Mr Shailesh Agrawal

ENT Surgeon

Reception staff were very friendly and welcoming. Mr Agrawal was also very friendly, professional and caring, explaining everything carefully. He took time to listen to my concerns and to read through papers I had brought with me. He made me feel that I mattered. We managed to park in the car park but I imagine it can get full quite easily.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

Follow up appointment with Lee David. Staff very friendly as always, hospital was clean & tidy. There is a a great cafe there as week with great quality food & very reasonable price .Lee David was great as he always is caring compassionate explain things. Would definitely recommend Lee David & The Horder centre in Crowborough.

Complete Clinical Care

General Practice (GP), Sports & Exercise Medicine

Absolutely world class from start to finish, from my bloods being taken by the lovely Sarah to having my consultation, very professional and i left fully reassured about my health with all the correct advice i needed. i will be using these guys every 12 weeks to do my bloodwork