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Mr Edward Streeter

Urologist

I just wanted to take a moment to share how incredibly positive my entire experience was, especially considering I was entering the hospital for an operation. From start to finish, every single individual I encountered went above and beyond to provide exceptional care and service, which truly made a difference in how I felt throughout the entire process. I would like to specifically thank Mr. Streeter, the surgeon/consultant, for his professionalism and reassuring approach, as well as the anaesthetist and their assistant, who made me feel comfortable and safe and talked me through the options. The nurses in the operating theatre were absolutely wonderful, their calm and attentive manner helped me feel at ease during a rather nerve-wracking time. Equally, the nurses on the ward continued that same level of kindness and care, ensuring that I was well looked after throughout my recovery. I'd also like to extend my appreciation to the ladies delivering food—to help me keep my strength up. The porters and cleaners and reception staff were just as impressive, working behind the scenes to ensure everything ran smoothly and the hospital environment remained clean and welcoming. Thanks to each and every one of you, my entire hospital experience was far more pleasant than I could have ever expected. The professionalism, kindness, and teamwork made it a stress-free and truly positive experience. Please do pass on my heartfelt "Thank You" to the entire team!

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The doctor has been fantastic as always. Im fully satisfied with his consultation. The operation outside the consultation was the challenge for a patient. After the consultation I was instructed to go to the reception and wait. I was waiting in the reception from around 19:15. A few other patients there were all called and gone and I was alone in the reception area when the receptionist finally spotted on me around 19:50, asking me if I was waiting for a consultation. I reminded them that that I had already finished it and waiting for the next step. They found in the system that they needed to make an appointment for ultrasound and injection for me. On the ultrasound and injection date. The appointment was 11:00. I arrived at 10:45 as your hospital request to the patient and started waiting. At 10:55, staff told me that the entrance area of the ultrasound treatment room had an urgent repaired work in progress and asked me to wait for 15 mins. The staff came over again telling me that it would be pushed back to 11:30.. At 11:35, I was finally invited for the ultrasound. All the staff were friendly, very apologetic and sympathetic. I just wanted to share that there was room for the operational improvement. Thank you for your service.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I would like to express my sincere thanks and appreciation to doctor Arun for the excellent care I received during my surgery in November. From the beginning, I felt very well looked after, and the procedure itself was handled with great professionalism and skill. The outcome of the surgery has been very positive, and I am extremely pleased with the results. What stood out most to me was the doctor’s empathy and understanding. He took the time to listen to my concerns, understood the impact the problem was having on me, and addressed everything clearly and reassuringly. This made a significant difference to my experience and helped me feel confident and at ease throughout the process. Thank you for the high standard of care and for treating me with such kindness and respect. I am very grateful.

Mr John Awad

Ophthalmologist

Mr Awad has been absolutely amazing throughout my mother’s treatment. She’s been seeing him for around 4 months for a lower eyelid growth, which was both invasive and extremely painful. Mr Awad has been so warm, kind and professional at all times and has been so reassuring. My Mum had the growth removed and eyelid reconstruction on the 18th Dec by Mr Awad and the results are truly fabulous. Mum is already mostly pain free and the surgery is so discreet that it’s hardly noticeable. We cannot praise Mr Awad enough and we would also like to say the same for his team in surgery, recovery and clinic. They are all absolutely outstanding and we are so grateful to them all for the treatment Mum has received. We would very much appreciate it if you can pass on our thanks.

Mr Ravinder S Natt

ENT Surgeon

I feel lucky to have found Mr Natt in London everything was above and beyond my expectations, especially the skill with which he carried out my successful coblation tonsillectomy. In the initial consultation he was sympathetic to the methods I had already tried, clearly explained the cause of my issues, and how the recommended procedure would be carried out. On the day of the surgery he and his team did a great job to calmly guide me through everything, naturally I was nervous however looking back I feel like it couldn't have gone better. I'm already feeling much better and healthier than before. A very successful experience overall, thank you Mr Natt and the team, you are all doing a fantastic job.

Harley Street Hearing

Audiology, Ear Care

My appointment was arranged just the day before - rarely have to wait for long. Zachary the audiologist was new to me, but every bit as likeable, knowledgable and engaged as every other audiologist I've had the pleasure to consult with at Harley St Hearing. He really listened to, and answered clearly and thoroughly to every question. He found a less mainstream solution ("Frequency Lowering or compression "), to a nuanced hearing issue I have, which he suggested we tried, and delighted to say it worked extremely well in my case. I can't recommend this practice enough!

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 31 more

I’d definitely recommend your clinic but was a little disappointed today by the lack of sympathy from the sonographers when I went for my 6 week 4 day scan. I explained that the pregnancy wasn’t viable (I’d had a blood test at your clinic on Saturday and learn by HCG only increased 8% in 48 hrs) and this would be my third miscarriage in 12 months from my IVF pregnancies and I didn’t receive any shock or sympathy for this. It wasn’t a big deal but if the practice wants to be even better some additional warmth and sympathy would go a long way.

Mr Sam Singh

Orthopaedic Surgeon

Mr Singh had operated on my foot, toes and ankle mid Nov. Just come out of a check up today the 20 Dec and i am so very happy to hear i am healing really well and ahead of where he would expect at this time. I have had the best experience with Mr Singh who has explained everything in an easy to understand way every step of the process. I am back to walking and driving and hope to be back doing my passion of ballroom and latin american dancing in another couple of weeks! Can't recommend Sam Singh enough.

Dr. Sangeetha Devarajan

Obstetrician & Gynaecologist

Dr Devarajan could not have been more amazing! She was the kindest doctor and helped me so much along the way! Between appointments and admissions to hospital, she continuously checked in and supported me. For a young female the gynae world can be overwhelming, she made me feel so safe and relaxed and reassured that things will get better. She had the most amazing communication and care provided i could not be more greatful to of had her as my doctor. I will forever be so greatful. Thank you.

The iGP - Private Doctors - Cardiff Gate

Acupuncture, Allergy Medicine, + 18 more

I decided to visit IGP in Cardiff for a flu jab. Appointment was arranged very quickly by very friendly team member. I arrived today and was given of a warm welcome. My flu jab was administered by a highly experienced nurse called Helen who was very friendly and reassuring. I remained at the practice for 10 minutes to ensure I was okay and the then left the practice. All in All a five star experience!

Mr Raghuram Boyapati

Oral & Maxillofacial Surgeon

Mr Boyapati has been absolutely brilliant from the very start of treatment to currently, 3 monthly reviews. He is always courteous, professional and very patient, explaining everything and giving us time for any questions. From before surgery and throughout, he has been so supportive to my husband and indeed our whole family and my husband owes his life to Mr Boyapati's skill, consistent care and time.

The Salisbury Practice

Clinical Psychology, Psychology, + 1 more

I can’t thank The Salisbury Practice, and in particular Dr Steve Holmes, for the excellent support and help towards managing my chronic pain. The care and kindness shown towards me was amazing and I have greatly benefited from seeing Dr Steve. The Practice is a calm and reassuring place where I was always welcomed with warmth and compassion. I would highly recommend The Salisbury Practice.

Mr Srinivasan Shyamsundar

Orthopaedic Surgeon

The operation process was very smooth. The only concern i had was the in the day of operation everything seemed to be very fast. One minute I was sat with a nurse and the next I was walk down a corridor and within a few seconds the operation started. I was left feeling g quite surprised at just how efficient the process was

Professor Tony Kochhar

Orthopaedic Surgeon

Consulted Professor Kochhar for suspected fracture of my finger. He immediately arranged for a further x-ray and ultrasound. He assured me that, with physio, that I would likely regain full movement and mobility of my finger. He is extremely professional and I felt assured and confident of his diagnosis and guidance.

Endocare Diagnostics

Gastroenterology

The 2 and half hour waiting time for a 5-minute test was severely dissatisfying. The endoscope tube was much too thick, thicker than it is necessary perhaps. Nowadays the medical technology is much advanced and I truly believe a thinner tube can do the job sufficiently as well as improving patient comfort.

Circle Cheshire Clinic – part of Circle Health Group

Cardiology, Dermatology, + 9 more

Even though there was an error with the theatre not being booked correctly the team did everything to ensure that the change of time was communicated. They looked after me and I cannot fault anyone on the team who rescued what could have been a very stressful event and made it right.