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One Stop Healthcare

Anaesthetics, Audiology, + 48 more

Overall the experience was great. Justyna was simply amazing, super positive, supportive and caring. I felt very looked after. Where things could be improved - better communication in terms of the order of surgery. My expectations was for a 2:30 surgery, but instead I had to wait for an elongated period without anyone communicating with me or my wife. I don’t think anyone offered my wife a cup of tea or other which would have been nice. Post surgery in the recovery room, the ladies began to inclune the bed before I was ready and to the point where I experienced a lot of pain at the surgery point. I found this very distressing and was not needed. A more progressive approach to inclining the bed would have been much better and I could have let them know I was at my comfortable limit, as opposed to being pushed passed it and into pain. I believe as a result of this pain, they gave me a heavy dose of morphine which kept me groggy for a long period into the evening. I would question if this was needed if they hadn’t pushed me past my comfortable limits.

Dr Kalpesh Besherdas

Gastroenterologist

I was referred to Dr Besherdas three months ago. From my first meeting, I knew I was in safe hands. I have had two endoscopies. The team at CCH were so kind and supportive that I felt relaxed at the end of the procedures. I am now on the road to recovery. Having had a history of health issues, I have never felt as comfortable with a consultant as with Dr Besherdas. He is a leading diagnostician in his field. He is kind, listens to his patients and genuinely cares for their welfare. A one-off! Karen, Dr Besherdas’s secretary, is amazing – friendly plus quick and efficient in booking appointments and dealing with queries. For me, finding Dr Besherdas was the best thing that happened for a long time.

Mr Asif Haq

General Surgeon

HCA should be proud of the quality of patient staff. I was well looked after well by everyone. I sincerely hope reviews like this are picked up and the staff in question are praised DIRECTLY by MANAGEMENT (as I know that Mr Haq gives them feedback). All too often I see pictures of management and statements of values etc but the front facing staff don’t get the praise and recognition they deserve. I have full confidence in Mr Haq who gave me full confidence in the care and health actions throughout the process. I also single out Dr Robert Gardiner (spelling?) who showed quick thinking, attentiveness and high emotional intelligence when I was in the drop in clinic leading to hospital admission.

Dr Farah Rehman

Oncologist

Dr Farah Rehman is unquestionably an expert in her field. She is a compassionate, understanding, and highly skilled professional who has consistently listened to my concerns, as I have been her patient for many years. She always provides a clear, actionable plan that instils complete confidence in my care. She consistently takes the time to explain all treatment options clearly, ensuring I feel secure and well cared for. Dr Rehman listens carefully and communicates very effectively. Based on my personal experience, she is highly empathetic and treats her patients holistically with full support. I am incredibly fortunate to have her as my oncologist and deeply grateful for her care.

Moorfields Private Eye Hospital

Ophthalmology

I have recently had two procedures within two months, plus outpatient appointments. All members of staff, from receptionist to nursing staff to consultants, were extremely polite, and nothing was too much trouble. I have had two separate consultants, and they were extremely knowledgeable and put me at ease, as I was quite nervous. Their secretaries were very friendly each time I rang through, and nothing was too much trouble. The outpatient department is very modern and spotless. I was very impressed and grateful that so many different eye examinations were performed on me. The in patient department is also spotless, and my meal after my operation was delicious!

Reframe Cancer

Oncology

Amazing Team Lorraine and Rebecca - worked with me and supported me this last year without there knowledge and guidance I would not have come this far. The support service has been fantastic… from start and every step of the way the girls have helped me over come any fears as this has been a challenging time with having a breast cancer diagnosis , and to over come these moments we need professionals that have that caring human touch, the medical expertise and knowledge that has helped me each step of the way. My journey was has not been easy .. but they have worked With me along the way, and I feel I am in a good place ❤️

Cathedral Eye Clinic

Ophthalmology, Optometry

Kiera was extremely friendly, knowledgeable and made me feel very much at ease throughout my appointment. I was diagnosed with a Retina tear in my ear and she made me feel very much at ease and safe. She talked throughout, keeping me informed of everything that was happening, giving reassurance that everything will be ok and that should I need further information or just needed to chat at about it, I was to ring her and speak to her about it. Help and advice that was offered was exceptional!

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Incredibly long wait times, and very poor communication. Repeated requests for infiormation I've already given them and they kept changing which "portal" they wanted to use. The diagnoses for one condition came as an email, with no human touch, no next steps, no follow-up. Was just left to fend for myself. The diagnoses for the other condition was by video call, with a very disenterested practitioner who clearler didn't take on board the severity of my struggles.

Dr Efstathios Theodorou

Obstetrician & Gynaecologist

Some people change your life forever and Dr Theodorou was one of them. We cannot recommend Dr Theodorou enough. He is highly skilled, kind, and genuinely caring, always taking the time to support and reassure me with my treatments. Communication with Meghan was seamless and always helpful. Anyone on a fertility journey would be in the best possible hands we were fortunate to welcome two beautiful children under his care. May you be truly blessed in this lifetime

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I attended the private hospital for an ultrasound and consultation, and the experience was excellent from start to finish. I was very nervous on arrival, but the staff were incredibly friendly, reassuring, and immediately put me at ease. Communication throughout was fantastic, with everything clearly explained. The facilities were modern, extremely clean, and well maintained. I couldn’t have asked for a better experience and would highly recommend the hospital.

Dr. Lowri Bailey

General Practitioner

Have a great experience on each occasion I speak with Dr Bailey, in fact the best I have had with a GP. She is highly professional and user friendly, always getting to the point of my illness and best treatment. My recent visit typified our relationship and I felt better within four days of her prescribing the necessary treatment. I would have no hesitation in recommending her as an outstanding GP.

222 Healthcare

General Practice (GP), General Practice (GP) (Video Consultation), + 6 more

Highly recommend. Online booking process for a GP appointment was easy and so speedy. Lots of parking and no wait times to be seen. My appointment with the GP was so refreshing, he took time with me, was interested and gave me a proper check up. I was prescribed some medication and it was dispensed there and then in the practice. Absolutely this will be my go to place for healthcare. Thank you

Miss Elena Chmilevskaya

Obstetrician & Gynaecologist

Being my first time in hospital and my first operation, I was extremely anxious. Miss Chmilevskaya and the entire team at The Nuffield Hospital (Tunbridge Wells) were exceptional from start to finish. I felt genuinely cared for throughout the whole experience, and their professionalism and kindness made an overwhelming situation so much easier. I cannot recommend them highly enough

Mr Jibin Francis

Neurosurgeon

Following a course of treatment including two surgical interventions and a further minor procedure, I met with Mr Francis to review the outcome with a view to being discharged. The meeting was at the Nuffield hospital, and Mr Francis and I agreed a path of continued pain management. The meeting met my expectation and concluded my treatment with him.

Essex Private Doctors

General Practice (GP)

I saw Eleanor with my mother and she was simply amazing. Incredibly personable and knowledgeable and she took the time to look holistically at my mother's health and come up with a formidable plan of action. My mother's health has improved drastically since being under Eleanor's care and it's all thanks to her expertise, care and professionalism.

Dr Mugilan Anandarajan

Paediatrician

We got our private allergy testing done for our daughter with Dr Mugilan. Very detailed consultation by a caring consultant . Excellent communication. We were kept informed every step of the way. Nurse Alanna in the treatment room was very good at keeping my daughter calm during the blood tests . Great care by Dr Anandarajan and the nursing team .