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Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

Excellent care - Cannot fault how Ms Adams and Mr Parker and their teams looked after my mother before, during and after her operation. We paid personally for the operation (~£40k) but our experience with the billing and payments and the wider admin team is in a complete mess. We had to pay up front for everything prior to admission, which was ok, but unexpected (could have been better communicated to us, rather than a sentence lost in some paperwork), and fairly sure the insurance companies which they usually deal with wouldn't do this. One of the payments/billing team then visited my mother in her hospital bed, 4 days after a major abdominal surgery and started demanding more money verbally (to be paid that evening/the next day) with no paperwork/invoice/backup). Some things weren't done as part of the operation and the Consultant messaged us to say that it should be discounted, but no adjustment has been made. I have requested detailed backup on numerous occasions, and nothing has come through. A real shame that the medical and care team have been let down by the Cleveland back office on this occasion.

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

I endured a horrific accident about 10 years ago when I fell (I believe due to a drink being spiked) and fractured two of my front teeth, one so badly that I had to have root canal work done and a crown fitted, I was devastated to learn that the root canal had failed and had caused an infection which would require further and costly dental work. The staff at Vermilion couldn't have done any better in how they treated me throughout the course of treatment which spanned 3 months. Dr Treagus in particular, must be highly commended, as despite his struggles in drilling through the crown (due to metalwork within the crown) to enable him to carry out the treatment, persevered and kept me informed at every stage, detailing worst case scenarios and explaining very directly what my options were. He and his colleagues managed to create a calm, and at times humorous environment which really helped to take my mind off the seriousness of what needed to be done and what could go wrong. I highly recommend the practice for their professionalism, and sheer determination to achieve a good outcome for me.

Vermilion - The Smile Experts Kelso

Dental Care, Dentistry

Despite the industrial estate address, the practice is a lovely, bright, modern building adjacent to open fields, easy to find and ample parking close to the main entrance. I was met with a warm, friendly smile and the lady on reception couldn’t have been nicer. I was asked to complete a short health questionnaire on a tablet. I waited no more than 10 minutes before Dr Wright saw me. Both she and the nurse were also warm & friendly whilst very professional, everything was explained clearly to me, including the cost of the treatment, before treatment started. Dr Wright was extremely good at putting me at ease and checking on me as the treatment progressed. The anaesthetic was administered virtually unnoticed. After a few minutes Dr Wright removed my tooth completely painlessly, it was quick and there was barely any trauma to my gum. Even when the anaesthetic wore off, I had zero pain or discomfort and needed no further painkillers after the dose I had immediately before treatment. By far, the best experience in a dentists chair I have ever had, can’t recommend Vermillion enough

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

I was ABSOLUTELY DISGUSTED that the misleading named "Disabled" toilet is still used as a storage centre. I have formally complained about this to the CEO after struggling on a number of occasions to assist my elderly disabled mother. It is too cramped to get a wheelchair and carer in there. Having moved items out into the corridor I then struggled to transfer her from her wheelchair. Naturally she was getting more & more anxious to get on the toilet, knowing that she was about to see a consultant. I suggested to the anxious person outside that he ask to use another toilet. This is a private hospital, built AFTER the Disability Discrimination Act. How did this even pass building regulations & considered acceptable? All the designer had to do was to go next door & copy the design of the disabled toilet in QEQM. We were under enough stress having to attend the hospital appointment.This just compounded the stress for my mother and me. PLEASE attend to this ongoing problem. Why is it taking so long? UTTER DISGRACE & INSULTING to all disabled people and their carers.

Dr Becky Bayele

Paediatrician

Our visit with Dr. Bayele for my daughter’s autism diagnosis was nothing short of amazing. From the moment we met her, we felt an overwhelming sense of comfort and understanding. She didn’t just treat us like patients—she treated us like family. Dr. Bayele took the time to listen deeply, reassure us, and explain everything in a way that felt clear and supportive. Her kindness and patience were evident in every interaction, and she made my daughter feel safe and respected throughout the entire process. What touched me most was how genuinely she cared—not only about the diagnosis but about our journey as a family. We left her office feeling hopeful, informed, and truly supported. It’s rare to find a doctor who combines such expertise with such warmth and empathy, and Dr. Bayele is one of those rare gems. I wholeheartedly recommend Dr. Bayele to any parent seeking a neurologist who will walk this path with you with compassion and dedication.

Pure Sports Medicine - Kensington

Nutrition, Osteopathy, + 5 more

I truly cannot thank Jessica Zaayman (Pure Raynes Park) and Aisling Freir (Pure Kensington) enough. After having my twins full term three years ago, I spent a long time “getting by” and assuming that certain symptoms were simply my new normal. Jessica and Aisling worked together seamlessly. They listened, supported me, and developed a clear, structured plan tailored to my needs. Within just a few months, the improvements have been significant. Their professionalism and the quality of care I received have been exceptional. I am genuinely grateful for the difference their work has made to my day-to-day life and wellbeing. I highly recommend both Jessica and Aisling.

Mr Arman Memarzadeh

Orthopaedic Surgeon

I am an older endurance athlete. Competing is important to me. Mr Memarzadeh understood this and worked with me to give me the best chance of achieving my aims. My injury was explained and supported until planned surgery which was at a time of my choosing to fit with competition events. The findings at surgery were explained fully and accompanied by photographs of the damage inside my knee joint. I have a clear plan forwards and know I can return should I have further questions. Altogether a first class experience. Thank you.

Mrs Rachel Sherriff

Acupuncturist

I wanted to Thank You for your incredible help and guidance which supported me through some of the darkest times. We had 7 baby losses so to get through pregnancy and twice the gift of a healthy baby just feels like an amazing miracle and such a happy end to years of sadness and pain. You were a special part of our journey and I can never thank you enough. I feel as though each person I reached out to along the way was invaluable with helping me stay courageous. So thank you from the bottom of my heart.

Mr Vivek Gulati

Orthopaedic Surgeon

Today I received a total hip replacement by Mr Gulati. How happy am I that I did my research first. Mr Gulati is a dream, talks to you , advises you and gives you courage, I was terrified !! I had my operation having the spinal anaesthetic as suggested and what a breeze it was. Looking forward to being free from pain and being able to walk again properly. Mr Gulati takes interest in his patients and visits regularly checking up on you. Thank you for everything Mr Gulati x

Mr Kalyana Javangula

Cardiothoracic Surgeon

I met with Mr J through recommendation . What a very fortunate referral it turned out to be .I have met many professional people in my life and Mr J is a shining example. He is uniquely professional, perfectly considerate and particularly human. I was very lucky to be in his care during my recent heart procedure. The whole experience was less challenging as a consequence of his attention to my welfare . Thank goodness for Mr J .

Mr Mudussar Abrar Ahmad

Orthopaedic Surgeon

Dr. Mudussar Ahmad is a great surgeon and made me feel completely at ease. He answered all of our questions thoroughly and has done a fantastic job with the knee replacement. From before the operation, on the day and after the operation he has treated us with respect, care and listened to all of our concerns. I have no hesitation in recommending him and trusting him for the total knee replacement which I had done.

Mr Sacheen Kumar

General Surgeon

Sacheen is warm, superbly knowledgeable, precise, focused, drives confidence in his ability to treat, prepared to consult colleagues with his thoughts and seek confirmation of his thinking, empathetic and understanding. His patient focus is outstanding. Iwona his PA is dedicated and professional, knowledgeable and has the patient focus required for such a critical role between patient and consultant.

Spire Parkway Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 16 more

I previously had surgery with Mr Haq for breast cancer and recently had concerns with the other breast. It was easy to book the appointment and seen within 3 days. Consultation was very reassuring and tests completed the same day. I felt confident in the professionalism and care I received by all staff, special thanks to Mr Haq, Nuala and the radiographer who performed my chest x-ray.

Dr Sotiris Nicholas

Anaesthetist

I had an excellent experience with Dr Nicholas during my C-section. He is clearly a highly competent anaesthetist with a genuinely kind, calm and reassuring bedside manner. He went above and beyond in his care for me both during and after the procedure and I feel incredibly fortunate to have been under his care on this very important day. I would recommend Dr Nicholas unreservedly.

Great Western Hospitals Private Healthcare

Vascular Surgery, Audiology, + 16 more

Really happy with today’s visit. As always Dr Shetty was helpful and friendly. I have been very fortunate to have St Marks Hospital involved in my care. But I always prefer the whole Swindon team. I feel Dr Shetty listens to how I feel and acts appropriately. I appreciate his realism and honesty about outcomes and results and I fully trust his decisions.

Spire Little Aston Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology)

Dr Ghanghro was extremely helpful and knowledgeable. He explained everything in clear detail and took the time to listen to all of my concerns. He came across as kind, relatable, and reassuring throughout the consultation. I felt genuinely heard and supported, and his calm manner put me at ease. A truly professional and compassionate experience.