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Vision Scotland Edinburgh

Ophthalmology, Optometry

I have been very happy with my overall experience at Vision Scotland Edinburgh. The staff were both friendly and professional. I was well informed regarding my choices and the procedure. I have been thrilled with the result of the cataract surgery. I was given an appointment very soon after the referral. I would however like to let you know how I felt the experience on the day of the operation could have been improved. Firstly I was not sent the Post Op information which would have been most helpful to read before the procedure. Secondly I got very cold in theatre and was given a blanket but it did take me ages to warm up. It would have been better to have been given a blanket before the procedure started. There is a lot of cold water being used which does add to the chill. Thirdly I was not told to bring sunglasses for the journey home or to bring analogies both of which I would very much appreciated as I lived over a hour away. On the journey home I became extremely uncomfortable. Finally the roof of my mouth and tongue got a little burnt I think by the coffee as they must have been a little bit anaesthetised still when I had the coffee. The coffee however i have to say was absolutely welcome and the best thing along with the toasted teacake. I found it very reassuring to have a telephone number to call which I did use. I also very much appreciate the phone call from the nurse a couple of days post op. I hope you find the above comments of use. I do not wish to criticise as overall it was an extremely good experience and I would and have already recommended Vision Scotland. ( I did tell my neighbour to ask for a blanket!)

Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

One Stop Healthcare

Anaesthetics, Audiology, + 48 more

Overall the experience was great. Justyna was simply amazing, super positive, supportive and caring. I felt very looked after. Where things could be improved - better communication in terms of the order of surgery. My expectations was for a 2:30 surgery, but instead I had to wait for an elongated period without anyone communicating with me or my wife. I don’t think anyone offered my wife a cup of tea or other which would have been nice. Post surgery in the recovery room, the ladies began to inclune the bed before I was ready and to the point where I experienced a lot of pain at the surgery point. I found this very distressing and was not needed. A more progressive approach to inclining the bed would have been much better and I could have let them know I was at my comfortable limit, as opposed to being pushed passed it and into pain. I believe as a result of this pain, they gave me a heavy dose of morphine which kept me groggy for a long period into the evening. I would question if this was needed if they hadn’t pushed me past my comfortable limits.

Mr Rikki Mistry

Plastic Surgeon

Mr Mistry performed my mini abdominal rhinoplasty and I am absolutely over the moon with the results. From my very first consultation through to my post-op appointments, he went above and beyond to make sure I fully understood the procedure and felt completely comfortable at every stage. He took the time to carefully explain everything, answered all of my questions without ever rushing me, and made sure my expectations were realistic and well managed. I felt genuinely listened to and reassured throughout the entire process, which made a huge difference to my overall experience. The aftercare has been just as exceptional as the surgery itself. I always felt supported, well looked after, and confident that I was in very safe hands. I wouldn’t hesitate to recommend Mr Mistry to anyone considering this procedure - not only for his excellent work, but for the outstanding care and attention he gives to his patients.

HCA Healthcare UK The Wellington Hospital

Gastroenterology, General Practice (GP), + 10 more

My visit was entirely satisfactory. The staff were exceptionally friendly at all times and they seem to meet a lot of them. I was getting informed about what was going to happen to me at all times. The menu was amazing and the whole place seem to be extremely efficiently run My only comment of an adverse nature would be that having been shown to a room on my arrival where my wife carefully unpacked all my belongings she she know sooner had left Than. I had to pack them all up again because I was being transferred to another room and then when I came out of the operating theatre before I went home, I had to wait three hours before I managed to get my belongings back again no book to read or iPad slightly frustrating but that was the only hiccup on an excellent visit.

Daleswood Aesthetics

Cosmetic (Aesthetic) Medicine, Dermatology

Fantastic service and advice. Honest, friendly and very helpful whilst being extremely professional. A really good range of options and products, expertly explained and administered. Dr Denton is not only a medical professional but a lovely, caring person dedicated to helping you look and feel better. Visiting Daleswood on many occasions has really helped me with my self-confidence, physical, and mental health. There is no hard sell, and Dr Denton will only recommend what is best for you, explaining the benefits and risks if there are any.

Ms Anastasia Rachmanidou

ENT Surgeon

I could not be happier with my experience, especially since this was a second-opinion appointment and was so strikingly different from my interactions with other ENT specialists. Dr Rachmanidou doesn't dismiss patient symptoms or treat you like a stupid, annoying customer. You genuinely feel like a patient speaking to a caring and extremely knowledgeable specialist. I could not recommend her more highly. I feel so much more confident about my further treatment with her. Thank you, Ms Rachmanidou, for being such an amazing doctor.

London Bridge Sports Medicine

Sports & Exercise Medicine

Staff at both the receptions were welcoming , No waiting time . Saw the specialist regarding ongoing issues with my knees and toes, and the he was extremely helpful and informative. He took the time to clearly explain what was happening, walking me through the MRI images in a way that was easy to understand. All available options were discussed thoroughly, including injections and physiotherapy, and I felt fully informed throughout the appointment. . Overall, a very positive and supportive experience.

Vision Scotland Glasgow

Health and Social Care, Ophthalmology, + 1 more

From start to finish I had an excellent experience at Vision Scotland Glasgow. All staff were welcoming and friendly and the physical clinic was very pleasant, modern and clean. There was some complexity with my particular clinical requirements although the clinical team (especially Neil) were very patient and thorough in helping to identify the correct solution for me. The procedure was straightforward and I am very happy with the outcome!

Mr Sam Datta

Urologist

Mr Sam Datta's care was exceptional - he explained everything about the procedure in LAYMAN'S TERMS making it so easy to understand. He made a very traumatic experience much easier to bear!!! His after care was absolutely BRILLIANT I was amazed that he visited me after the operation before he went home. I would have no hesitation in recommending Mr Datta for his outstanding skill and care. Cannot praise him enough!

Mr Amgad Nakhla

Orthopaedic Surgeon

Having found out that I needed a new right hip joint ,which was a bit of a shock ,I can only say that the treatment I received from Mr Nakhla was first class from start to finish. I couldn't have been more pleased with all from the first consultation, Talking through what would be happening ,the choices I could make ,the surgery itself ,aftercare was second to none . With the end result being brilliant

Dr Diab Haddad

Paediatrician

We took our 15-month-old son to Dr. Haddad after weeks of persistent coughing and nightly fevers. He was thorough, attentive, and quickly identified the issue. The treatment he prescribed cleared all symptoms within five. We’re truly grateful for his accurate diagnosis and professional care. Highly recommend Dr. Haddad for anyone seeking effective and compassionate paediatric support.

Dr Maumer Durrani

General (Internal) Medicine, Rheumatologist

Dr Durrani diagnosed ostio and rheumatoid arthritis in both of my hands. During my first appointment he prescribed medication and explained everything to me in easy to understand detail. I cannot believe the difference in my hands after five months. I have gone from not being able to do anything to being in a position to do all the things I used to do. I cannot thank him enough.

Dr Sunila Jog

Paediatrician

I am 14 years old and I have been to Dr Jog for two consultations, regarding the same issue. I have now walked away from my second appointment feeling very confident that everything is ok and normal. She was very encouraging, professional and confident. Without seeing Dr Jog, I would still be worrying today, do I am very glad that she was my doctor. She is an excellent doctor.

Elite Aesthetics

Cosmetic (Aesthetic) Medicine, Obstetrics & Gynaecology

I have visited the clinic twice for PRP treatment, on both occasions I have been pleased with the service provided and overall results. I have suffered for years with lichen sclerosis and was beginning to give up hope of any improvement. I can honestly say the treatment has made such a huge difference to every aspect of my life. Thank you so much.

Mr William Dominic Marley

Orthopaedic Surgeon

Mr Marley could not have been nicer , he explained in detail my surgery and all future plans going forward , gave me a list of things to look out for , and wished me well , I feel the whole experience has been exceptional from start to finish , Mr Marley and his team from the highest to the lowest have all gone above and beyond , I am very grateful