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Moorfields Private Eye Hospital

Ophthalmology

I was informed in the email sent for my first appointment that the consultation would take approx one to one and a half hrs maybe more if I was having tests. I saw the consultant and had the tests, this took no more than 10-15 minutes. In my experience of having private consultation I don’t think this was a consultation, I was told someone will call me and give me details of the treatment, I was not given a time or day when this phone call would take place. I tried to ask questions about the treatment but was told they would explain all to me in the phone call. I called next day as I had other commitments the following days and weeks and may have missed their call. I was given the information about the treatment on the phone, I asked if I was paying for this phone call and was told that I would not be charged. I was charged and paid for the tests on the day, after the phone call I later received an invoice for the consultation of £300, so basically I was charged for a phone consultation as I don’t believe I got a consultation on the day that warranted this amount of money. I am really disappointed with this kind of service, I believe if I’m paying for a private consultation I should be given the time face to face so that I can ask questions and understand the treatment that I will be paying for. This was not NHS where you are only allocated a small amount of time, which is why I am so disappointed with this service and the costs which is unwarranted.

Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

I recently visited Cleveland Clinic and was thoroughly impressed by the outstanding level of care and professionalism demonstrated throughout my experience. From the moment I arrived, the staff was welcoming, attentive, and highly organized, ensuring a smooth check-in process. The medical team displayed exceptional expertise and compassion. They took the time to listen carefully to my concerns, explained every step of the evaluation clearly, and provided detailed answers to all my questions. This level of communication gave me confidence and peace of mind. The facility itself was spotless, well-equipped, and designed to make patients feel comfortable. I also appreciated the efficiency—appointments were timely, and follow-up instructions were clear and easy to understand. Overall, Cleveland Clinic exceeded my expectations in every aspect of patient care. I am grateful for the dedication and professionalism of the entire team and would highly recommend Cleveland Clinic to anyone seeking world-class medical services.

Appi Clinics Hampstead

Acupuncture, Physiotherapy, + 2 more

I attended Luiza’s group classes initially and then moved on to 1-to-1 sessions once I was heavily pregnant. She has an incredible ability to modify exercises to suit each person’s individual needs, even within a group setting. Her attention to detail, precision, and ability to make subtle adjustments made a huge difference to my strength and mobility throughout pregnancy. On top of that, she’s a genuinely lovely and caring person, which makes such a difference when you’re navigating pregnancy. It’s easy to see why her classes are always booked weeks in advance. Her physiotherapy background really shows and adds an extra layer of confidence and safety to everything she does.

Mr Taleb Jeddy

General Surgeon

I had been suffering with severe swelling in my leg caused by varicose veins for over two years. Having explored various options, I landed on Spire and found Dr Jeddy. As soon as I met him for my initial consultation I felt relaxed and felt as though Dr Jeddy understood me, my lifestyle and the need for results. The procedure on the day was flawless and I was home by 5pm that day. All the follow ups with the nursing team to change bandages and with Dr Jeddy at the 3 week mark were flawless as well. 3 weeks and all the small incisions are healed, I have no swelling and I am back training for my Ironman in 2026. Couldn’t recommend Dr Jeddy, his team and Spire hospital any more

Dr Theodora Kalentzi

General Practitioner

Dr. Theodora Kalentzi put me at ease and made me feel able to talk about my menopause symptoms without any judgement or embarrassment. I was able to discuss my symptoms on how they were affecting me and my life. For the first time in ages I had hope for getting my life back with the help of HRT. Dr. Kalentzi provided me with all the information and options with clear advice and care. My first visit was a number of years ago now and I regularly visit for follow up appointments to discuss any issues. I have my sanity and my life back thanks to Dr. Kalentzi for compassion and caring.

VIP Hearing Solutions Eastcote

Audiology

I have been with VIP Hearing in Eastcote since it started. Sarah, I have known for years from previous hearing consultants in the area. Her help and support is beyond excellent. I have been "under" Nick since the beginning and his patience, his advice, his help, his easy explanation of things and especially instilling confidence is superb. I would thoroughly, without hesitation, recommend VIP Hearing in Eastcote and also their branch in Pinner which I have used as well. Their friendliness in both branches and help immediately puts you at ease.

Daleswood Health

Cosmetic (Aesthetic) Medicine, General Practice (GP)

Daleswood Health and Dr Denton never fail to complete the challenge. Called last minute and was squeezed in with no stress. Arrived and was seen with a minute by Dr Oliver Denton who carried out the minor procedure with complete and utter professionalism. Thank you Daleswood, yet again you have done what it says on the can. Have a very Merry Christmas all.

Dr Irfana Koita

Fertility Medicine

Dr Irafana and the team are extremely professional and knowledgeable, while also being warm and comforting. My husband and I underwent several treatments, and we couldn’t recommend IVF Matters highly enough. Dr Irfana keeps in contact throughout the process, providing support that helps immensely, and you can truly tell she cares deeply about the outcome.

Mr Pranai Buddhdev

Orthopaedic Surgeon

Our daughter Florence had her 2 year hip check up and she has been given the all clear. Mr Buddhdev has been amazing so caring and supportive throughout, so good with our little girl and made her feel so comfortable, we are over the moon with everything Mr Buddhdev and his team have done for our little girl and we can’t thank them enough

Next Fertility Nordic

Fertility Medicine, Genetic Counselling, + 2 more

We have had a long and painful IVF journey. Staff at Next Fertility Nordic have been kind and empathetic, and very professional. The medical treatment was perfect and the customer service also very good. They helped us find an egg donor that led to us having our son. We highly recommend them to everyone.

Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

It’s a stressful experience having surgery so all the fact that everyone is so pleasant, professional, kind and thoughtful, makes all the difference. The facility is extremely welcoming, spotlessly clean and the fish tanks are a nice touch. Unfortunately the only criticism is the lack of parking.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

Recently attended HCA Harborne as an inpatient. Every member of staff from the nurses, the caterers and the cleaner was incredibly professional. Nice room which was, as you’d expect, spotless. Nobody wants to be in hospital but HCA make the whole experience a stress free as possible

Dr Mohammad Ghazavi

Dermatologist

Dr Ghazavi is highly skilled and knowledgeable in his field. He is attentive and compassionate and in his consultations he understands his patients concerns on a personal level, concluding with his expertise, making his time priceless.

Mr Jonathan Pollock

Plastic Surgeon

Mr Pollack saw me as an outpatient following surgery 4 weeks ago...he was on time, friendly, professional and very personable as always...ever ready to clarify, help and ensure that I knew what was happening and why...a great doctor

Mr Yosef Hamed

Orthopaedic Surgeon

Seen by Mr Hamed at Beardwood Hospital on Christmas Eve. Extremely professional with a wonderful bedside manner. He explained everything clearly and in detail. I would highly recommend Mr Yousef Hamed.

Mr Rahul Lunawat

Urologist

Was seen before my appointment time Excellent consultation with Mr Lunawat after 18months of fighting the NHS whom continued to say there was nothing wrong. A very pleasant consultation