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Mr John Ferris

Ophthalmologist

Having suffered from very poor long vision I had laser surgery in both eyes about 18 years ago which for the first 7 or 8 years was exceptional and I achieved better than 20:20 vision. However, the myopia came back and while no where near as bad, it was annoying having to wear glasses or contact lenses again. Over the last couple of years I found that my near vision which was exceptional, became blurred when wearing contacts or glasses and I was on the brink of having to have various different pairs of glasses to cope with the changes. It was at this point that I started to investigate intraocular lens replacement. I researched this on and off for probably a year before I had a really good conversation with my optician and she gave me a recommendation of John. The recommendation was the missing piece for me and having read his reviews and the excellent information on his website, I knew this was something I wanted to pursue further. The initial chat with John was very informative and he kindly replied to my many questions giving full and clear answers. He was also very clear and honest from the onset of what the possible complications could be. For me this was the fact that my eyes were still myopic in shape and that I had previously had laser surgery. These areas were discussed further in our face to face meeting and having carring out a full examination, I booked surgery straight away. The wait for surgery was nerve racking and exciting in equal measures and I had chosen to get both eyes done at the same time. I also chose the Galaxy lenses as my goal was to be free of glasses and contact lenses. The procedure was carried out at Tetbury hospital which is a wonderful cottage hospital which has a very warm and welcome feeling. Alll the nurses and team there were incredibly supportive as was John who came over to say hello and administer the anesthetic drops about 30 mins before surgery. The surgery took about 45mins to an hour which included a short break inbetween eyes for all equipment to be changed. Initially you see a very bright light and feel some pressure, I had a mild bit of discomfort on one eye as we were coming to the end of the procedure but noting unpleasant. After having the first eye done, I was sat up and to be honest you see very little other than light, shadows and it looks like you have lots of water in your eye, that is the only way I can describe it. For a short time my vision was also tinted slightly orange which cleared quickly. By the time the other eye had been done, plastic goggles stuck to your face to protect the eyes, the first eye operated on was much clearer. There was no pain. The following morning it was a very bright and sunny day and there was some minor pain everytime my eyes had to adjust to light. I spent the next couple of days indoors, sometimes wearing some sun glasses which really helped. John's call at the end of the first day confirmed that everything was fine and apart from some gritty/itchy feeling, all the symptoms quickly subsided. Lots of drops supplied along with a handy reminder sheet really helped. At the four week checkin John informed me that the results were excellent and I have better than 20:20 vision for both close, medium and long distance. Some days things can be a bit blurry but this is apparently as the brain gets used to the lenses and this process can take up to 9 months. However, the results were amazing and I can't believe that this is my eyesight for the rest of my life. Lots of people have asked me what it was like, did I have my eye balls injected? Can I feel the lenses in my eyes? Did I see the knife as it cut my eye open? I can confirm that the process was a lot less terrifying than the nature of those questions and not as dramatic! I would recommend this procedure and especially John as a surgeon in a heart beat. It is life changing and brilliant to have John and his excellent team there to support and guide you through the process. I also have to recommend the fabulous service you also receive from his PA Carole-Anne, you are very well looked after.

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I had an initial appointment with Dr Lauren Colquhoun and Emily Holt at Willow Health, and honestly, it was such a positive experience. The appointment was meant to be an hour, but there was absolutely no rush and they actually spent around 1 hour 15 minutes with me just to make sure everything was covered properly. They really look at everything, my age, lifestyle including diet, exercise and sleep pattern, my long-term health conditions, and all the symptoms I’ve been struggling with. They didn’t rush me at all. They gave me some initial ideas to get started and said we’d talk through options once I’d had time to think things over and review the follow up materials, which I really appreciated. I left feeling genuinely supported and reassured. It was the first time in a long while that I felt confident I was getting the right advice, something you just don’t get in a 10-minute GP appointment. Would 100% recommend Willow Health to anyone needing proper advice, guidance and support.

Mr Aires Lobo

Ophthalmologist

I had a bad experience at a different hospital procedure didn’t go ahead the following day I looked at the manor Bedford and found Mr Lobo. I telephoned it was Mr lobo I spoke to explained everything he asked me to send my details I spoke to several times I had an appointment the following Wednesday at my appointment he listened to my fears he had the Anethatist. Call me gave me date for surgery I left feeling so much better on the day of surgery he was very professional and couldn’t have been nicer the following day he phoned at home to check I was ok a few weeks later I had the second surgery and he was just the same listening and reassuring anyone having him as consultant/surgeon couldn’t be in better hands ⭐️⭐️⭐️⭐️⭐️😀😀😀 Also on my last appointment he asked me about a sore on my face a sai Ito see someone I did and diagnosed skin cancer I owe him a lot finally he is a lovely man with great bedside manor

Mr Janos Patko

Orthopaedic Surgeon

GENERALLY ALL OK. NOT HAPPY THAT WAS NOT WOKEN UP TO GET MY HOT BREAKFAST SO HAD IT COLD. NURSE DID NOT WRAP THE ICE CUBES PROPERLY SO BED WAS WET. NO ONE AROUND TO TAKE ME TO ENTRANCE WHEN CHECKING OUT. FEMALE PHYSIO AFTER SECOND OP WAS A BIT OFF HAND AND NOT AS HELPFUL AS THE MAN ON THE FIRST KNEE OP. ON FIRST OP HAD TO BE IN AT 7-8 a m. BUT DID NOT HAVE THE OPERATION TILL 3.30 p.m. IN AFTERNOON NO REASON. ONE OR TWO RECEPTIONISTS KEPT ASKING IF MY TREATMENT WAS FREE WHICH I DID NOT LIKE AS THE NHS WAS PAYING. SAME QUESTION NOT ASKED OF INSURANCE PAYERS, WHEN INSURANCE CO. PAYING. NURSE WHO TOOK PINS OUT ON SECOND KNEE OP MADE THE EXPERIENCE VERY PAINFUL AND DID NOT HAVE AN EXCUSE IT WAS AS IF IT WAS MY FAULT FOR FEELING SUCH PAIN. IT WAS NOT THE SAME WITH FIRST OP AT ALL. I WAS TOLD IT WAS THE GLUE KEEPING THEM IN SO HARD TO TAKE OUT, THEN ANOTHER NURSE SAYS IT WAS NOT. VERY CONTRADICTORY. MISS ANDREA A.

Mr Tim Bracewell-Milnes

Fertility Medicine, Obstetrician & Gynaecologist

We first saw Dr Tim around 18 months ago for a Fit for Fertility consultation and knew from that point that if we did need to have IVF, we wanted to do it under his care. After months of trying, appropriate investigations and lots of reassurance from Tim, we went ahead with IVF and couldn’t have felt more supported throughout - not just with in-person and video consultations when we needed, but also the quick emails in between for the inevitable, forgotten-to-ask questions. Tim has shown genuine kindness and empathy to us as patients, providing a high degree of personalised care which we are incredibly grateful for. Aside from working with Dr Tim we have had an amazing overall experience at The Lister in Chelsea. The whole team from reception, nursing, accounts, other consultants and sonographers (Kerry in particular) have made what is a stressful few months all the more manageable.

Miss Claire Mellon & Associates

Holistic Therapy, Obstetrics & Gynaecology, + 1 more

I am so grateful to have had Dr. Clair Mellon as my obstetrician throughout my pregnancy and for the delivery of my baby girl. From the very first appointment, Dr. Mellon made me feel supported, informed, and truly cared for. She always took the time to answer my questions, explain each step of the process, and ensure I felt comfortable and confident. Her calm, reassuring presence made a world of difference, especially as my due date approached. During labor and delivery, Dr. Mellon was compassionate, attentive, and incredibly skilled—everything you could hope for in such an important moment. I felt safe in her hands every step of the way. I cannot thank Dr. Mellon enough for helping bring my daughter into the world with such kindness and professionalism. She is an exceptional OB, and I would wholeheartedly recommend her to anyone looking for outstanding care.

Professor Sanjay Purkayastha

General Surgeon

This was my second time undergoing surgery with Professor Purkayastha, and once again the experience was exceptional from start to finish. This time I had to have my gallbladder removed and hiatus hernia repair at the same time, and I felt completely confident in his care throughout. He is patient, thorough and genuinely attentive always taking the time to explain everything clearly. His team is equally great and accommodating. They made every step of the process smooth and stress-free, which made such a difference to my overall experience. The procedure went smoothly and I’m very grateful for the care I received and wouldn’t hesitate to recommend him. Now having had two operations with him, I can say with complete confidence that I trust him wholeheartedly.

Nightingale Hospital

Nursing, Nutrition, + 2 more

I loved the day staff. Ikram and Sennecca treated me with such kindness and so much support. I unfortunately was discharged after a week as I have other issues that need addressing before I am able to continue the treatment. The night staff in my experience have not been very attentive to my distress. As nights are the hardest time for me this was quite a big issue for me. Dr Veale is great and really knows what he is talking about. The rooms feel like a hotel and the program is scary but excellent here. Food is another issue for me and the kitchen are very accommodating to needs but the general menu is very eclectic. Overall I would say this is a very good hospital and I've seen patients with real change here.

Dr. Dulmini Kariyawasam

Diabetes & Endocrinology Specialist

Dr. Kariyawasam offers a rare and exceptional combination of deep medical expertise and genuine compassion. She is highly skilled in diagnosing her patients with accuracy and efficiency, while also attending thoughtfully to the human concerns that naturally arise when one needs medical evaluation or treatment. Her follow-up letters are always clear, thorough, and truly helpful. Even her secretary is accessible, kind, and supportive, which makes the entire experience smooth and reassuring. Dr. Kariyawasam initially became my doctor by chance, as I needed an urgent appointment and she happened to be available. It is no coincidence, however, that she will remain my doctor moving forward. Her care is outstanding in every way.

Mr Mohammad Masood

Obstetrician & Gynaecologist

It took me all day to write this to say the right words. How do you put into words? Two people that you truly believe saved your life!!! his secretary Faye and Mr masood I will be forever grateful I suffer with severe PMDD and after five years of knocking on so many doors And battling when I thought I couldn’t do it no more I come in contact with two amazing humans they will say it was just part of there job they went beyond a job role They they were kind. They were caring and looked after me when I needed it the most!! Put me on a treatment plan that literally changed and I believe saved my life. Words cannot express how grateful I am thank you from the bottom of my heart. Faye and mr masood Love janine

St John & St Elizabeth Hospital

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 33 more

I visited Mr Natt this week after experiencing tightness in my throat. He took the time to ask thorough questions to understand the issue and carried out a nasal endoscopy to investigate further. Throughout the procedure, he explained everything clearly, checked that I was comfortable, and showed genuine concern for my wellbeing. When the issue became visible on the screen, he carefully explained what was happening in a way that put my mind at ease. Mr Natt was kind, professional, and attentive from start to finish. I felt very well cared for and would highly recommend him.

Dr. Majeed Jawad

Paediatrician

Dr Jawad is an extremely knowledgable and thoughtful doctor. His bedside manner with the children show that not only is he an excellent doctor, he genuinely cares about your child. He always takes the time to explain everything to both the parent and the child and we have been so so pleased to have found him as a doctor. His investigations are very thorough, explanations always clear and informative and he is so personable and friendly with the children. It’s delightful as a parent to see your child so well looked after. So pleased to have found him!

Bourn Hall Fertility Clinic, Cambridge

Fertility Medicine, Obstetrics & Gynaecology

The staff were so kind and helped me to relax when I went for egg collection. The Embryo transfer was a beautiful moment and they ensured it was marked with a photo of the embryo being transferred and a hand written card. Unfortunately, our first transfer was unsuccessful but I know we are in safe hands for our next steps. The admin team in particular have been amazing - responsive, sensitive and friendly. Thank you to all of the staff that quietly encourage hope in a scary time

HCA Healthcare Golders Green Outpatients and Diagnostics Centre

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

My recent visit with Dr. Guttman was excellent. He has a lovely personality and is very approachable, which put me at ease straight away. I especially appreciated how welcoming he was, even personally coming to collect me from the waiting area to start the appointment. This set a very positive and reassuring tone for the entire visit.

Deanbrook Practice

General Practice (GP)

I struggled to get an appointment at my doctor’s surgery, but I was able to get an appointment with Dr Colvin at the Candover Clinic the next day. I was very happy with the service I received. Dr Colvin took time to listen to my concerns and I didn’t feel at all rushed. She has prescribed some medication, which will hopefully help.

Nuffield Health Tees Hospital

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 13 more

I returned for a check up and my hip was X-rayed the scar has healed up and all movements are better than expected. Mr Jafri was very pleased and another appointment is scheduled for 4 weeks I am thrilled with the outcome and will continue to do the exercise as required which is key to a successful recovery.