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Newmedica Newcastle

Ophthalmology

I was referred to Newmedica Newcastle for eye cataract surgery by my optician. I had my first eye surgery done in September, and my second eye done in December. I received excellent service from all the Newmedica colleagues whenever I visited; for my pre-surgery consultation, the surgeries themselves, and the post-surgery visits. Those working on the reception were friendly and made me feel welcome. The waiting area was clean and tidy, with hot drinks available. The colleagues who did the testing, pre-surgery administration, and post-surgery follow up checks were all very knowledgeable. They took me through the surgery preparations, explaining the process as they went, putting me at ease and answering any questions. After surgery they made sure I was aware of what I needed to do over the following three weeks to ensure my eyes healed completely. The surgical team were very proficient, and I felt I was in safe hands. The procedure was explained at every step, putting me at ease. The consultant for my first procedure was Nicholas Wride. The procedure itself took just under 3 minutes, which I had not expected, as internet searches indicated it would take anywhere from 15 to 30 minutes. I was so impressed and, as I was told I could have the same consultant for the cataract removal procedure on my second eye, I didn’t hesitate to ask for Nicholas Wride again. My second procedure was equally as expertly performed, and this time took 3 minutes 20 seconds. There was no pain during the procedures and only very slight discomfort straight afterwards. Other than the pain relief eye drops that were put in for the surgical procedure, I didn’t need to take any painkillers at all. The hardest part for me was remembering to use the post-surgery eye drops the clinic provided, as my eyes felt that good. Three weeks after surgery, I attended the clinic for post-surgery follow up checks. I was signed off from the clinic after the follow up check on my second eye. My vision is now excellent, and I only need to use reading glasses for small print. Before the surgery I wore varifocal lens glasses at all times. I wasn’t expecting the improvements in my sight to be quite so good, so I’m pleased I took up the opportunity to have my cataracts removed and really pleased that it was Newmedica Newcastle who did the procedures and looked after me and my sight so well. Thank you Newmedica!

One Ashford Hospital

Audiology, Cardiology, + 22 more

I arrived at 13.20 for my appointment with the nurse and informed the receptionist that I had three appointments 1) nurse 2) Mr Consigliere 3 ) physiotherapist. She informed me that she would note my presence for the first two but that I needed to tell physiotherapist separately. I saw the nurse on time and informed the receptionist I was now ready for my 2pm appointment with mr Consigliere. At 2.15 I asked receptionist if Mr Consigliere was running late ? Also that I was surprised he had not asked me to have an X-ray. At this point the receptionist informed me that my 2pm appointment with mr Consigliere had been cancelled. I asked by whom. At this point there was obviously some confusion and I was asked to sit down whilst they investigated. Some minutes later I was told “something “ had gone wrong but Mr Consigliere had asked me to have an X-ray and he would see me after my physiotherapist appointment. When I saw Mr Consigliere at around 3.45pm he informed me that my bone was not attached to the metal plate in my elbow. The ligaments and muscles were keeping it in place. Mr Consigliere wished to see what would happen over the next few weeks before making a decision.

Mr Daniel Fudulu

Cardiothoracic Surgeon

When I first met Mr Daniel Fudulu. I was extremely nervous. I’m very worried as you can imagine I’ve never been to the BRI..Also being far away from home .. Mr Daniel Fudulu made me relaxed and extremely welcome. he spoke then paused and asked if I had any questions which I felt was very helpful and not once I felt rushed..after 10mins I felt so relaxed and realised we had a lot in common. I knew Mr Daniel Fudulu was the one to give me a second chance of life . He was fantastic understood me and understood my worries took the time to listen to me & never once felt rushed .i just knew I could 100% trust Mr Daniel Fuduluand his team with my life. Also, the care I received at the BRI was fantastic. The intensive care team was brilliant helped me for start to finish and then the recovery ward was just to say even when I was lonely where my family was far away the cleaner the tea lady all took time to talk to me, which made my day a lot better. Thank you be alright have a special thank you too. Mr Daniel Fudulu And his team forgiven me this chance of life and to see my children and grandchildren grew up.. thank you kind regards, Mr. L Collins.

The iGP - Private Doctors - Carmarthen

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

Attended for a blood test. I’ve had multiple bad experiences with blood tests over the years. This is primarily because I have very small and narrow veins which disappear with the touch of a needle..☹️ I find the whole experience extremely painful and distressing … I explained all of this to Debbie, the wonderful and kind nurse who attended me. She was brilliant! Totally put me at ease and was incredibly supportive and gentle. I was definitely a challenge for her as my veins were completely uncooperative per usual. But she took her time and used the smallest needle possible to minimise any discomfort. She succeeded in the end and managed to get enough blood for a full blood count!! Miraculous! I am so very grateful to Debbie for turning a potentially very upsetting and negative experience into a positive outcome. She has helped me to regain a little more confidence in having my blood taken again. Thank you Debbie! 😊

Mr Mazen Tahhan

Ophthalmologist

I had a distance lens inserted on my right eye and Mr. Mazen Tahhan gave me his telephone number and said to call him if I had a problem. I am a keen insect photographer and noticed with the distance lens I could not see my camera screen clearly. I was very worried about the impact on my photography skills and ability to focus on very small insects. About 8 p.m. I sent him a text and he immediately called me. He listened to my worries and when I asked about non NHS lens he sent me a lot of information on these to consider. Next day he called back and after more discussion recommended I stay with an NHS close-up lens and get as much light as possible into the eye. I followed his advice and am very, very pleased with the result and now feel confident I can continue enjoy my rewarding interest in insects. I really appreciated how he understood my concerns and helped me to make the right decision.

Freedom Vision - Hull

Ophthalmology, Optometry

I normally don’t write reviews, I’m someone who feels that if you do your job well, there is no need. However I have just been been signed off for my second eye cataract surgery and would like to thank all those involved in bringing this about. It was a long haul as my second eye was so bad after an accident back in my teens that a lens had to be made specially to correct my vision. It took about six weeks to make, but I was kept informed of progress regularly. I have nothing but praise for the people who saw me throughout. From the security guys, reception and medical team, to the optometrists, the surgeon and of course Hannah. As my point of contact, Hannah was there to answer my questions and kept me up to date with progress. Once again thanks one and all. In the nicest possible way, I hope I don’t see you again for a long, long time.

The Lindo Wing at St Mary’s Hospital

Allergy Medicine, Breast Surgery, + 21 more

I recently had a consultation with Dr Tan, and I was truly impressed by the level of care she provided. She showed exceptional compassion and empathy, listened carefully to every concern, and addressed each point thoroughly and individually. No question felt rushed or unwelcome. This review honestly doesn’t do justice to the standard of service we received. I left the appointment feeling completely reassured and confident that I was in the safest hands. Speaking with her felt like talking to someone I had known for years—she was patient and so attentive. Whenever something wasn’t clear, she took the time to explain it fully, even using drawings to help us understand. A service like that will never be forgotten, thank you so much!

Fortius Clinic Wimbledon

Chiropractic, Health and Social Care, + 5 more

Steve is excellent. Personable and very professional and clearly knows his stuff. He operated on our son following a shoulder dislocation playing rugby. Throughout the process, Steve was clear with the surgical options and very thorough in his explanations, particularly understanding with the emotions of a teenager and his desperation to be back on the pitch again. He has a friendly manner and was always quick to answer extra questions we had between consultations. He did an excellent surgical job on our son and we’d have no hesitation in recommending him. We are very grateful for his care and are very pleased with the result of his expertise and handiwork. Thank you so much Steve and team.

Skylight Psychiatry

Psychiatry

I had an online ADHD assessment with Bernhard Kelley-Patterson. Bernhard was very friendly and professional, I felt at ease throughout the appointment and would happily talk with him again. So far my experience with Skylight has been very positive, the wait times between communication emails are generally 3-5 days and it took approximately 8 weeks to get my first appointment after the registering my interest. Considering the NHS waiting list for an ADHD assessment is 4 years, I’d say that pretty damn good. I would highly recommend opting for Skylight through the ‘Right to Choose’ pathway via the NHS. Thanks Bernhard and thank you Skylight

Dr Gary Wright

Cardiologist

From the initial consultation Dr Wright explained my condition and the treatment options in the clearest terms. On the day of the procedure he explained very clearly what was going to happen from start to finish which allayed any stress I might have had and put me at ease before the operation. The procedure could not have gone any better from my perspective and post operation I had no pain or discomfort whatsoever. My wounds were tiny and healed within days. All of this I put down to Dr Wright's skill and expertise. I have no hesitation in recommending him.

Professor Prasanna Sooriakumaran

Urologist

Having been treated for kidney cancer four months ago, I was anxious when noticing symptoms linked to the prostate. Professor PS had been the first person I saw when becoming ill last year and I was keen to seek his advice. He explained the situation clearly, sent me for tests and then painted a clear picture of their outcome and what I need to do in the future. I was also extremely impressed by the lady manning the desk at the LSDC London clinic. She really could not have been more helpful and went out of her way to get my tests arranged the same day.

Professor Howard Branley

Respiratory Doctor

Howard is extremely articulate as well as friendly with an excellent “bedside manner”. He is very thorough in obtaining a full history that could potentially impact any diagnosis. The explanation of prognosis and any further action is extremely clear and easy to understand. He and his team are very efficient and obviously care greatly for their patients. My personal issue was a spot on my lung, which following a CT scan is likely benign, but will now be monitored going forward. The whole process was very reassuring for me.

Mr Neil Johns

General Surgeon

I would highly recommend Mr Johns for anyone with breast concerns. He has a lovely manner and very clear communication, taking time to explain things to me and manage any questions and concerns that I had which gave me confidence that I was in good hands. I have had two operations conducted by him, both of which went well, and medical professionals who have subsequently examined me have proactively commented on how neat my scars are. I feel lucky that I was referred to his clinic and would highly recommend him to others.

Mr Greg Jones

General Surgeon

I'm so very grateful to Mr Jones for looking after me. The surgery he performed has really changed my life and I feel so much better. He listened to me, took the time to explain everything and was very supportive and quick to respond when I had (lengthy) questions before and after surgery. His advice for weight loss has also resulted in me finding the best support I've ever found. His secretary was also very quick to respond, kind and reassuring. I am very grateful and wouldn't hesitate to recommend.

AURA Centre of Dental Excellence & Facial Aesthetics

Cosmetic (Aesthetic) Medicine, Dental Care, + 1 more

The team at AURA are all so friendly and kind, and always chat first and deal with any concerns I have, efficiently. The practise is welcoming from the moment you enter the reception and is spotlessly clean. The treatment is gentle and informative, in a relaxed atmosphere and I leave with a brand-new feeling mouth, happily. The invoice is emailed to me quickly so that I can claim on my insurance straight away. AURA is a thoroughly professional service.

Mr Denis Tsepov

Obstetrician & Gynaecologist

My Tsepov was recommended to me by another gynaecologist who suspected I may be suffering from endometriosis. From my first appointment Mr Tsepov was very understanding and explained all my test results very clearly. Pre surgery he was always willing to answer questions via email/phone call. My surgery all went well and my recovery has been quick, I am very grateful to Mr Tsepov, Vicky, Nadia & the rest of the team for their work.