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Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

I am at Kingsbridge Hospital for partial knee replacement surgery. Surgical Ward 1 - 28/11/2025. I am writing to express my deepest and sincere thanks for the outstanding care I am receiving during my stay at Kingsbridge Hospital, Ballykelly. The professionalism and kindness I am receiving during my care is outstanding. Sarah, Kerry, Laura & Kim (night staff) from Ward 1 have all been wonderful, nothing was any trouble and I want to thank them for going above and beyond to ensure my well being. Unfortunately, I can’t remember all the names of the staff on ward 1 when I booked in, but again these staff were amazing (Keavsa/luke). I have felt very at ease during my stay and that has come across naturally from you all. You deserve recognition for all your hard work and care you have provided. Please convey my heartfelt thanks to all the staff involved in my care, including the doctors Mr Acton, Dr Brian OG McLary and their team who showed exceptional expertise. Not forgetting the physio. (Fiona)? A big heartfelt thank you to you all. Joanne K

Mr Nimesh Jain

Orthopaedic Surgeon

Mr Jain was very polite and friendly but professional at the same time. I had an initial consultation with him to discuss the issue I was having with my arm. He listened and understood. We both worked on a plan to resolve the issue with my arm which initially were did a conservative approach and then after about 6 weeks and 3 visits we both agreed that surgery was required. I booked into have the surgery done and after the surgery Mr Jain explained that it was worse than the MRI but he was able to repair it and the operation was a complete success. I have had both physio and follow up appointments with Mr Jain and he has done an amazing job repairing my arm. I would definitely recommend him to my family and friends should they ever need to have surgery. I have one last appointment booked for 6 weeks from now to check how my physiotherapy has gone and to sign me off and discharge me fully. I know that if I had any issues that I could always return to him instead future.

Mr Christopher Hoo

Plastic Surgeon

I recently underwent surgery at Kingsbridge Private Hospital, and I genuinely cannot put into words how grateful I am for the incredible care I received. From the moment my procedure was over, the nurses were by my side — kind, patient, and so comforting. They made me feel safe and completely at ease during a time that could have been overwhelming. My surgeon and nurse continued that same level of warmth and support throughout my aftercare. Their reassurance, responsiveness, and genuine concern for my wellbeing meant more to me than they probably realise. Their care and attention were truly outstanding — compassionate, professional, and heartfelt in every way. I am so thankful to each and every one of them, and I could not recommend Kingsbridge highly enough.

Thompson & Hardwick Optometrists

Audiology, Ophthalmology, + 1 more

Truly Exceptional After experiencing pain from my new hospital contact lenses I was able to book an appointment with Drew far sooner than my Hospital would see me. Drew very quickly determined that ill-fitting lenses were causing Conjunctival Prolapse and advised how best to proceed. Essentially the lenses used by my Hospital were not appropriate for my eyes and, since the Hospital will not use alternative lenses, Drew was able to fit and supply better lenses. These new contact lenses give excellent vision and comfort, even though I have a particular eye condition which makes it very difficult to fit contacts, despite lenses being the only solution for me. Thank you Drew and Team!

MUMS - Midlands Ultrasound and Medical Services

Allergy Medicine, Breast Surgery, + 31 more

am African and originally from Africa. Today, the young lady who took my blood was extremely kind and very professional. As we were talking, she was friendly, respectful, and welcoming. I was truly impressed by her attitude and the way she treated me. When she inserted the needle to draw my blood, I barely felt anything — she clearly knew exactly where the vein was and performed the procedure with great skill. If people in this world were all like her, the world would be filled with endless happiness.

Mr Liam Stapleton

Podiatrist

"I highly recommend Mr Stapleton and their clinic. From the moment I booked my appointment, the staff were friendly and efficient. I was suffering from ingrown toenails and an Verruca and had tried several other treatments without success. Mr Stapleton was incredibly knowledgeable, attentive, and took the time to thoroughly diagnose my condition and explain all my treatment options. They put me at ease right away with their kind and caring manner. Highly recommend.

Dr Manuela Cresswell

ENT Surgeon

This was my final post operative check up after my ear operation. Dr Cresswall has a pleasant manner and explains everything in detail in a way that is easily understandable. Throughout my treatment, from the initial appointment, through my operation and post operative check ups, Dr Cresswell has been excellent. I will need an operation on my other ear and I have no problem being looked after by Dr Cresswell. I know I am in a safe pair of hands.

Dr Idris Harding

Cardiologist

My appointment with Dr Harding was on time and managed extremely well, he had time for detailed explanations of the problem and he went on to explain his diagnosis clearly. I have been appraised of the next stage with a series of tests and prescribed medication changes. I am very happy that we now have a course of action to finally better understand my condition. Thank you.

Dr Timothy Ho

Respiratory Doctor

Dr Ho, gave me a thorough examination, an existing Sarcoidosis condition, caught up my airflow results, greatly improved thanks to a Foster inhaler, asthma test, even down for an Xray to check my interstellar chest. The Dr always explains what he is doing and why, then we discuss the way forward. A great Dr, who has really helped me with my health. Its appreciated.

Dr Nigel G Stephens

Cardiologist

The echocardiogram, Holter appliance , consultation and results were all done very professionally, seamlessly and efficiently. The consultation dealt with all my concerns in a positive and reassuring way and I feel that Dr. Stephens really understands sports people and their active lifestyles and does his utmost to find a way to allow those pursuits to continue.

Mr Phil Simpson

Orthopaedic Surgeon

My experience was first rate , with everything explained clearly at the outset. My operation was successful and I am already feeling a huge improvement in my mobility and have no pain. Mr Simpson was highly competent and I felt really confident in his knowledge and ability to conduct the surgery successfully. I would highly recommend Mr Simpson and his team.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

I had a zoom meeting, so can't really comment on cleanliness or the physical practice. The assessor was amazing, really friendly and took things at my pace. I love the format, ending on a positive after almost 2 hours talking about all the ways I felt like I'm failing at life really made a difference to my outlook the rest of the day.

Butterfield Osteopathy

Osteopathy, Paediatrics

Bella has been thoroughly professional, friendly, and wonderfully explanatory and communicative regarding my ongoing therapy. The therapy itself has, over the course of the year , with the change in symptoms and developments in the treated condition, has been extremely helpful and faultlessly carried out.

Spire Liverpool Hospital

General (Internal) Medicine, Cardiology, + 17 more

For every appointment I had leading up to my surgery, I was always thoroughly impressed with Spire hospital. Appointments always on time, the staff are always very friendly and willing to answer all your questions. Their services are next to none and I can’t highlight enough how amazing my experience was.

Simply Meds Online Pharmacy

Pharmacy

I thought that I had found a reliable company to use, how wrong can you be ! They sent the wrong meds, I ordered the meds that I can tolerate taking and they took my money and sent a cheap version. Which are useless to me. And won't let me have my money back.

This clinic is conveniently located on the outskirts of Kings Lynn, allowing for ease of parking and access. Reception staff were polite and welcoming and the waiting area comfortable, with adequate seating and refreshment facilities. A pleasant, stressless visit.