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Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

During my recent experience at Cleveland Clinic London, I was under the care of Professor James Teo and Dr. Dipesh Patel for my diagnosis of myelitis. I’d like to share a review of the care, diagnosis, and treatment I received during my short inpatient stay and subsequent outpatient follow-up. Diagnosis: The professionalism and expertise of both Professor Teo and Dr. Patel were evident. They took the time to thoroughly review my medical history, listen attentively to my symptoms, and conduct a series of comprehensive tests. The diagnostic process was meticulous, involving advanced imaging and laboratory analyses, all explained clearly, which left me feeling confident about my care. I was admitted as an inpatient for a couple of days, and my stay was exceptionally comfortable and reassuring. The modern hospital environment and top-notch facilities contributed to a positive experience. The nursing staff was attentive and highly trained, providing outstanding care around the clock. I appreciated their responsiveness to my needs, ensuring I felt comfortable during my brief stay. Daily visits from Professor Teo and Dr. Patel allowed me to discuss my progress and any concerns I had, reinforcing my sense of being valued and cared for. Following my inpatient stay I transitioned smoothly into outpatient care. My follow-up appointments have been invaluable, with thorough evaluations of my ongoing recovery. The clinic’s proactive communication, including test results, appointment reminders and prompt responses to my queries, has greatly supported my journey. They also provided me with educational resources to help manage my condition effectively. In conclusion, my experience at Cleveland Clinic London, particularly under the care of Professor Teo and Dr. Patel, has been exemplary. Their dedication to providing personalized and compassionate care, paired with their expertise, has made a significant difference in my ongoing recovery journey. I highly recommend this facility to anyone seeking exceptional medical care. The quality of diagnosis, treatment, and continued support truly sets Cleveland Clinic London apart.

Mr Nev Davies

Orthopaedic Surgeon

Engagement with Debbie was great always very timely about providing appointment, arranging surgery, sending out letters etc (I see Debbie as being a key extension of the medical service that you provide) I found all of your consultations to be really thorough and well explained and not rushed. I always felt I had sufficient time for questions to be answered in a thorough way. Your letters also explained things in a thorough way that I could easily understand - thank you for that. A few small builds which hopefully will help you build on an excellent service that you currently provide: 1) at my first (and very thorough consultation) you did not have access to my MRI scan you only had access to the report. I question if you had viewed the scan, ahead of the surgery, would you then have had a better view of the issue - would the surgery have been necessary. Although I do appreciate sometimes the saying is treat the patient and not the scan. So I do accept I may be wrong? 2) a minor point your clinics ALWAYS run extremely late. I wonder if appointments should either be extended (as you provide a very thorugh service). Although I suspect the hospitals only allow you so many mins per patient? If that is the case could you consider seeing less patients. I (and I suspect others too) have a really busy job and I found this a little fustrating.

Mr Hosam E Matar

Orthopaedic Surgeon

I attended my post‑operative review with Mr Hosam E. Matar following my recent surgery. The appointment was thorough, reassuring, and clearly focused on ensuring my recovery is progressing as expected. Mr Matar reviewed my symptoms, mobility, wound healing, and overall progress in detail. He explained each aspect of the recovery process in a clear and understandable way, taking the time to answer all questions without rushing. His manner was calm, professional, and supportive, which made it easy to discuss any concerns. He assessed the surgical site carefully and confirmed that healing is on track. He also outlined the next steps in my rehabilitation, including what activities I can safely resume, what to avoid, and what signs to monitor as I continue to recover. The guidance was practical and tailored to my situation. Overall, the review was extremely positive. I left the appointment feeling confident about my recovery plan and grateful for the high standard of care provided by Mr Matar and his team.

Ms Jihène El Kafsi

General Surgeon

Ms El Kafsi treated me for Achalasia in 2023 and has remained in contact ever since to monitor my symptoms. Not being able to swallow & keep food down is a stressful experience especially when it's been going on for a while. Jihène put me at ease from the very first moment I met her, she explained what was happening to my body in a way that allowed me to adjust my diet and the way I ate which made an immediate difference to my symptoms. She explained the process of confirming my diagnosis, even taking the time to be present during the Manometry test. Life since the Hellers Myotomy surgery, performed by Jihène has been like night & day; there will always be occasional issues, that's just the nature of Achalasia, but 99.9% of my problems are gone and I could never thank her enough for that. Never once did I feel like I was just another patient, Jihène truly cares and I know if my symptoms flare up again, she'll be there to help.

Practice Plus Group Surgical Centre, Devizes

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

I was made to wait 6 months for my cataract operations because I had a cardioversion. This is a short sedation rather than a general anaesthetic. I have been given no clinical explanations for this. I am in perfect health despite my age. I understand that a normal waiting time at other hospitals is 6 weeks with good recovery after a major operation. I suspect there are no clinical reasons, just a bureaucratic hesitation to take the slightest risk. I wonder how many patients discover that “Well soon” should be retitled “Well sometime”. Your bureaucratic incompetence is illustrated by your list of specialists which does not include the name of my surgeon, your lead ophthalmologist Dr Marzena Raszewska. It is her recorded ability that persuaded me to wait the 6 months rather than seek an alternative.

Pure Sports Medicine - Moorgate

Nutrition, Osteopathy, + 4 more

I'd laboured under my shoulder injury for 6 months, and Chris was able to achieve vast improvements in comfort and ability within weeks. Chris was impressively professional and meticulous, a pleasure to visit and I always felt willing to go the extra mile to explain the process to me and make detailed recommendations. This has really brought about a transformation in my quality of life, and I'm delighted to be back doing the things I love. Almost two months after first visiting the clinic, I am fully recovered- absolutely game-changing, could not recommend enough.

Real You Medical Aesthetics Clinic

Cosmetic (Aesthetic) Medicine

I recently visited Dr Kathryn at The Real You Clinic for some botox. She took the time to listen to everything I said, and gave very good advice, and I am very happy with the results. Most of my lines have disappeared, ond even the couple of deep forehead lines I had, now appear so much softer. She has achieved this, while still maintaining a natural look., which was exactly what I wanted. The clinic is in a lovely setting and always feels very clean and welcoming. I would 100% recommend Dr Katnryn to anyone looking to get botox.

OCL Vision London

Cosmetic (Aesthetic) Medicine, Ophthalmology

I had Smartsight surgery with Allon Barsam about 2 months ago. The whole process from initial consultation, to surgery, to follow up appointments has been fantastic, and I would highly recommend OCL to anyone considering vision correction. You really get that premium, personalised feel here. Everyone I interacted with was kind, helpful and reassuring. I'm delighted with my new vision and the days of having to think about contacts and glasses feel like a distant memory. A heartfelt thank you to the whole OCL Vision team!

Mr Metin Nizamoglu

Plastic Surgeon

I recently had a procedure at the Centre of Surgery with Dr Metin. I was initially meant to have this with a different doctor but due unforeseen circumstances, Dr Metin took over. He was immediately reassuring, informative, and took the time to address all my concerns while being honest about what was achievable for me. From the procedure to the aftercare, he has been very attentive and always approachable. I’m extremely happy with my results and can’t recommend Dr Metin enough. Thank you! 😊

Professor Nikhil Vasdev

Urologist

I had surgery under the Professor Vasdev recently and had an exceptionally positive experience. He discussed in depth about all the options including the possible risks. On the of the procedure he came to see me to make sure that I had understood what was involved and any concerns. After the surgery and the following days during my stay in the hospital her visited until I was discharged. I would like to thank Professor Nikhil Vasdev for his expertise and exceptional care for my full recovery.

AURA Centre of Dental Excellence & Facial Aesthetics

Cosmetic (Aesthetic) Medicine, Dental Care, + 1 more

The team at AURA are all so friendly and kind, and always chat first and deal with any concerns I have, efficiently. The practise is welcoming from the moment you enter the reception and is spotlessly clean. The treatment is gentle and informative, in a relaxed atmosphere and I leave with a brand-new feeling mouth, happily. The invoice is emailed to me quickly so that I can claim on my insurance straight away. AURA is a thoroughly professional service.

Dr Serge Nikolic

Pain Management Specialist

Serge is an excellent professional from what I have experienced. No, he does not have a good bedside manner, but he is a great consultant. I take the latter over the former. He is very to the point and my first consultation with him took 17 minutes which included an examination. If you are fragile and want a sympathetic ear, he's not your man. If you want a great professional, don't hesitate.

Mr Gurdip Shergill

Orthopaedic Surgeon

My wife and I were immediately put at ease by Mr Shergill, his explanation of my knee condition was second to none. After a physical examination and viewing my x-ray it was concluded that that an operation would be to my advantage and helped me with all my questions, I came away feeling very positive and enlightened. My thanks to Mr Shergill for his time today it was much appreciated.

Mr Nawar Abdulsattar

Orthopaedic Surgeon

I saw Mr Abdulsattar in relation to my hip replacement surgery. From the very first moment he inspired confidence and put me at ease. He was calm and relaxed in his manner, which really helped. His explanations were very clear and easy to understand, and I never felt rushed at any point. I came away feeling reassured and confident in both the surgery and the care I was receiving.

Peninsula Heart Clinic

Cardiology

This is the third time I have used Peninsula Heart Clinic and on each occasions I have found the staff to be friendly, professional and reassuring.. I was made very welcome and throughout my day I was offered refreshments to keep me going. The premises are immaculately clean and tidy and a credit to the staff. I can’t really fault the service offered.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

My visits to Spires St Anthony’s Hospital have always been very positive. The staff are consistently friendly, welcoming, and helpful, and they make a genuine effort to address any concerns promptly. Their professionalism, attentiveness, and reassuring manner helped me feel comfortable and well cared for throughout my time at the hospital.