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Nightingale Hospital

Nursing, Nutrition, + 2 more

The OCD nursing team are fantastic at what they do and the therapy team are absolutely brilliant. My 1:1 therapy was outstanding and so valuable to me during my time here. The catering team, the housekeepers, maintenance, reception.... All really friendly and professional. Two things that I want to mention that I have already fed back: 1. It was very disappointing when two team members were allocated to different wards with no transition (Greta-Mae and Carlo). I feel that when we are allowing ourselves as patients to be open and vulnerable and put our trust in people, to then be told they have moved with no transitional period is not very sensitive or fair. 2. I have also fed back about a patient that seems very unwell but does not have 1:1 supervision around the hospital. This person sometimes invades others personal space, says inappropriate and triggering things, has sometimes removed her clothing in the courtyard and I have also seen her with long sticks in her hands in the courtyard. I fed this back to the patient services manager and the board holder who agreed that this was unacceptable. I was told that until discussions have been had she should be on 1:1 care, but then the following day she was once again the courtyard thrashing round the same sticks. I think this is a safeguarding concern. Those two things aside, I have found my impatient care outstanding, I cannot fault the OCD ward team. I feel heard for the first time and have hope for my future now thanks to them. I will never forget what they have done for me.

Ms Monica Durigon

Nutritionist

I went to see Monica as I was struggling with irregular periods, low energy, bloating, irregular bowel movements, and generally not feeling at my best. Monica took a thorough medical and symptom history and organised functional testing for me, including a stool test and a hormone test. She quickly identified that my thyroid needed support and focused on improving my gut health. I followed a nutritional and supplementation plan for three months, which was practical and, I must say, also delicious. Now my energy is great, my bowel movements are regular, I no longer have a bloated belly, and my period is only a couple of days off a 28-day cycle. I am over the moon with the results and would recommend Monica to any woman struggling with low energy, hormone-related challenges, or digestive issues. She has been incredibly supportive and understanding, and the plan she created for me was completely tailored to my busy lifestyle, as well as my likes and dislikes. I will continue to see Monica at regular intervals to make sure I continue to feel great.

Mr Jon Palmer

Orthopaedic Surgeon

Mr Jon Palmer carried out a complex replacement of my right knee followed three months later by a partial replacement of my left knee. The arrangements for both operations were straightforward and extremely efficient. My care in hospital was first class and both operations were a complete success. I was particularly impressed by the speed of my recovery and the resolution of all the symptoms. I am pain free and can do anything I could do several years ago including cycling, walking and even running despite being nearly 80 years old. Mr Palmer’s manner was exceptionally kind and professional and he dealt with one episode of unnecessary concern by me immediately at some inconvenience to himself and in the kindest and most understanding way possible. There cannot be a specialist knee surgeon better than Jon Palmer anywhere in the country. My rheumatologist was most insistent that Mr Palmer should be the one to do the surgery and that advice was invaluable.

Mr Thomas Barreto

Osteopath

I had an outstanding experience with this osteopath. From the very first appointment, their professionalism and kindness immediately put me at ease. They take the time to listen carefully, explain every step of the process, and make sure you feel fully supported throughout the treatment. Their depth of knowledge is truly impressive. You can tell they are highly skilled and passionate about their work, and they approach each session with precision and confidence. They quickly identified the root of my problem and tailored the treatment perfectly to my needs. The results have been remarkable. I noticed a significant improvement not only in my pain levels but also in my overall mobility and well‑being. It’s rare to find someone who combines such expertise with such exceptional care. I highly recommend them to anyone looking for effective, thoughtful, and truly transformative osteopathic treatment.

St Joseph’s Hospital

Audiology, Cardiology, + 22 more

I had a meniscal tear repair on 20th January. I am really disappointed and dismayed with the conflicting advice I was given regarding physiotherapy. An hour prior to surgery, Brad the physio told me I would be fully weight bearing after the operation. After the surgery a different physio told me I could not weight bear for three weeks and had me up and about practising walking on crutches. She also put a leg brace on my leg which was locked. I wasn't told to unlock it. Therefore for 2 weeks post surgery I wasn't weight bearing and movement in my knee was restricted totally. Today I had my stitches out and my first physio session. Physio told me I should have been 50% weight bearing straight away and that my leg brace should have been unlocked to allow some movement. So three conflicting pieces of advice. I am really unhappy.

Dr Carolyn Millar

Haematologist

My appointment with Dr Millar was on time and not at all rushed. She was very approachable and took the time to run through my results in detail. She gave in depth explanations that were correctly pitched to my level of understanding and she was incredibly patient with my long list of questions. In fact instead of seeming frustrated she appeared empathetic. She was very thorough, explained what would happen next and ensured I was clear on follow up. I honestly couldn’t be more grateful for her persistence with testing and for her help with the understanding the outcome. The diagnosis made all the pieces of the puzzle fall in place and Dr Millar seemed to recognise the importance of that.

ABBI Clinic - Manchester

Psychiatry, Psychology, + 1 more

Abbi Clinic have been nothing short of incredible in supporting me with my recovery journey. I was really apprehensive about this style of ‘therapy’ but I am so glad that I took their advice and tried it because the structure of the clinic is perfectly curated to individuals needs. The staff at Abbi clinic make every effort to ensure that your journey is personalised by getting to know each individual person and it shows in their care and support. A special mention to Kate who I can not thank enough for always giving her undivided attention and showing week in and week out that she genuinely cares to support you in recovery.

Mr Riaz Agha

Plastic Surgeon

I couldn’t be happier with my experience with Mr Riaz. From the very first consultation he was professional, reassuring, and took the time to explain everything clearly, which instantly put me at ease. The surgery itself went smoothly, and the care I received throughout was excellent. I’m absolutely thrilled with the results of my breast enlargement — they look amazing and very natural, exactly what I hoped for. Mr Riaz’s skill, professionalism, and attention to detail really show in his work. I’m so grateful and would highly recommend him to anyone considering cosmetic surgery.

Mr Daniel Dowen

Orthopaedic Surgeon

My visit to Mr Dowen this morning was very informative and comfortable. Mr Dowen explained everything about the knee surgery and even took time to talk me through the X Ray. Mr Dowen replaced my right knee and the recovery and aftercare were excellent ! I chose to return to Mr Dowen as I know that I’m in very safe and capable hands with him. My left knee is now due for replacement surgery and I would not want any other consultant, as I feel very safe and secure with Mr Dowens expertise.

Lokman Hekim Health Group

Anaesthetics, Audiology, + 48 more

My experıence wıth thıs entıre procedure has been fırst class. From the aırport pıck UP to the hospıtal check ı, communıcatıon was clear, staff was extremely frıendly, and the ınterpretor was hıghly professoonal, courteous and supportıve. The ınpatıent care has been enjoyable, wıth responsıve staff, frequent doctors vısıts and great supportıve overall. Its never easy to take the leap, but the operatıonal excellence of Lokman Hekim has made thıs experıence safe and smooth, .

Mr Daniel Williams

Orthopaedic Surgeon

I was referred to Daniel with a broken scaphoid that had been treated negligently by the NHS and was on pretty bad shape. From the first moment he reassured me that he could get a best possible case outcome, and detailed exactly what was needed both in terms of treatment and from myself to ensure proper healing. The treatment it's self went well, I felt in the loop at all times and I am incredibly pleased with my recovery. Daniel is a master of his craft.

Transform Health

Physiotherapy

After seeing many people with regards to my 30 year back pain/nerve problems with no to little success, i can honestly say that Neil has been the best ive ever seen his help and knowledge has helped me unbelievably i am so much more confident than ive ever been and now hopefully have the tools to keep me on the right track moving forward i cannot recommend him enough he has given me so much more confidence So Far so good thank you

Dr Nazar Sharaf

Neurologist

My appointment started on time, so there was no long wait in the waiting room, which I really appreciated. I felt reassured by the clear and thoughtful feedback I received from Dr Sharaf, and he took the time to explain things in a way that was easy to understand. I left the appointment feeling confident and trusting that all the necessary exploratory tests have been thoroughly carried out in relation to my condition.

Fitzrovia Suite

Obstetrics & Gynaecology

We couldn't have asked for a better team to take care of us during the few days we spent at Fitzrovia suite. Consultants, nurses, midwives, anaesthetic, theatre teams were very kind, understanding and caring with us. We felt so contained, supported and cared for. In the first days leading to birth and the few days after birth, we got to feel safe in a bubble or care thanks to all of you.

Nuffield Health Parkside Hospital

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 15 more

Very happy with my consultant and the nursing staff but (as I have previously said in feedback) that waiting area (on the first floor) at Parkside really needs improvement. The reception staff are unfriendly, talk noisily amongst themselves, the coffee machine was broken today, there are sirens (or alarms or phone rings?) going off regularly which is not good for anxious patients

Endocare Diagnostics

Gastroenterology

My visit to Endocare was very relaxing experience The staff put me at ease and explained the procedure in detail and reassured me Of colonoscopy The after care was excellent too Very caring staff I also got my private appointment quickly too And the feed back of my after procedure was put to me very reassuring All the staff were brilliant !!!! Keep up the good work!!!