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Thames View at Charing Cross Hospital

Allergy Medicine, Audiology, + 39 more

I actually did not get to use the facilities in the private wing of Charing Cross Hospital, as I was seen in neurophysiology on level three of the NHS departments. The only time I had to go up to the 15th floor was to get two forms, stamped and provide my pre-authorisation number that meant getting in a crowded lift and riding up to the 15th floor, which took a very long time as the lift stopped on nearly every floor. Then I had to go back down to level three for tests. It was actually quite stressful for someone with my health conditions to do this, and to be expected to do this administration as the patient!. The waiting area in the NHS department was not relaxing, it was very hot, no natural light was had limited/poor ventilation and the receptionist was quite rude. The medical staff were more polite. When I pay for private healthcare, I prefer to stay in the private department than in the crowded NHS areas. I gather on this occasion the tests were not available in the private wing, but perhaps another hospital where the consultant worked would’ve been able to accommodate. I was not informed that the tests would be in the NHS department.

Freedom Vision - Hull

Ophthalmology, Optometry

I normally don’t write reviews, I’m someone who feels that if you do your job well, there is no need. However I have just been been signed off for my second eye cataract surgery and would like to thank all those involved in bringing this about. It was a long haul as my second eye was so bad after an accident back in my teens that a lens had to be made specially to correct my vision. It took about six weeks to make, but I was kept informed of progress regularly. I have nothing but praise for the people who saw me throughout. From the security guys, reception and medical team, to the optometrists, the surgeon and of course Hannah. As my point of contact, Hannah was there to answer my questions and kept me up to date with progress. Once again thanks one and all. In the nicest possible way, I hope I don’t see you again for a long, long time.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

I was taken into a room that was obviously not cleaned after the last patient as their clothes were still there. My postop instructions were to stay warm. I was absolutely freezing after surgery because the nurses turned the heat down to suit another patient. I was on the end bed and no one came to check on me for ages so I couldn’t get another blanket. I told the nurses at least three times that I don’t eat dairy. I then had cow’s milk and dairy butter placed in front of me which is offensive. The nurses paid a lot of attention to the person next to me, but rarely checked on me. I felt overlooked. By this point, I just wanted to go home but again they prioritised other patients so I was late to leave.

Mr Mike Butler

Orthopaedic Surgeon

My recent visit to see Mr Butler was a very pleasant experience. It was to discuss my procedure which was a Left Inbone prophecy Total ankle arthrodesis. Mr Butler explained the total procedure and what to expect post op. He was very clear and made me feel very confident in a successful outcome. Post op Mr Butler came to see me and discussed the procedure informing me that it was successful but said that it was a difficult operation. I am now in the recovery stage and looking forward to getting back on my feet. Now looking forward to seeing Mr Butler in the near future to discuss my progress to full fitness. I am very impressed with Mr Butler through all stages of this ankle replacement.

Mr Zack Best

Podiatrist

I’ve struggled with Achilles issues for years from playing football, and I was always encouraged to just play through the pain. After starting shockwave therapy and following a rehab programme with Zack, I’ve finally seen real improvement. I’m now back to running pain-free, which feels amazing. The rehab plan was tailored specifically to my needs and progressed in a really clear, structured way. The shockwave treatment definitely wasn’t comfortable, but the results have been well worth it. I was also given a plan to prevent the injury coming back in the future.

Nuffield Health Taunton Hospital

Breast Surgery, Cardiology, + 16 more

This was my second cataract operation on my left eye having had a very successful cataract removal and lenses replacement on my right eye performed by Mr Sian a couple of months earlier at Musgrove Park. Mr Sian’s skills , patience and care are exemplary. The outcome hss exceeded all my expectations. For information I initially saw Mr Sian at the Nuffield and had my resulting procedures at Musgrove Park due to the complexity of both eyes. My comments apply mainly to Musgrove although are also applicable to treatment received by Mr Sian at the Nuffield Taunton.

Professor Steven Brown

General Surgeon

I attended Thornbury Hospital for a routine colonoscopy. My admission was timely informed and completed by the extremely friendly nursing staff. My procedure was performed by Prof Steven Brown, a very calm, friendly and thoroughly lovely man. I opted for sedation yet I was still aware of my surroundings and could watch the monitor screen and follow the procedure throughout which I always find quite fascinating. The procedure took around 35 minutes and after a relatively short period of recovery I was allowed home.

Devonshire Diagnostic Centre

Urology, Cardiology, + 6 more

What do we patients want?A succesful doctor, A respectful body language, easy communication?Do you want a pair of eyes that can look at you lovingly when you open your eyes?Who knows?May be all of them...Of course,we patients do not know whether we will die or stay. However, the bond between the patient and the doctor is very important. I am very glad to have met personely, l find it valuable that you can establish a one _on_one human and positive bond with your patients. Thank you Mr Zafer... Mr A.I.

Mr Leonidas Vachtsevanos

Orthopaedic Surgeon

Having had a full left knee replacement, I couldn't speak more highly of Mr Leo. It's a big operation, and it requires a surgeon who is extremely competent in what he does. His homework beforehand, which he did very thoroughly in sizing the new knee, and his aftercare was 100%. Together with that, he explained everything that was going to happen, did happen, and he has a very reassuring and empathetic manner, which is also very important. Couldn't recommend him more!

Dr Kathryn Taylor-Barnes

Cosmetic Doctor, General Practitioner

I’ve been a patient of Dr Kathryn for nearly 10 years and I honestly wouldn’t go anywhere else. She always gives excellent, honest advice and the treatments are consistently great. Over the years she’s become more like a friend than just a doctor, never pushy, incredibly knowledgeable, and genuinely caring. You always feel listened to and in safe hands. The clinic itself is also lovely, calm and welcoming. Highly recommend.

Dr Shilpa Davé Private GP Surgery - Teddington

General Practice (GP)

I booked in for routine bloods and a health MOT. As a “free bus pass” holder I strongly believe regular blood tests and health checks are essential in monitoring any health issues and picking up potential problems before they cause symptoms. I think that we should be more proactive with health rather than reactive . Dr Shilpa Davé and her amazing team are fully engaged in providing a holistic approach to healthcare.

Ms May Labidi

Orthopaedic Surgeon

I had an excellent experience. The medical team was highly professional and competent, and I felt comfortable and well supported throughout. I truly feel that I am receiving the best possible care, and I am deeply grateful for both the treatment and the consultation. The doctor is outstanding—extremely knowledgeable, kind, and clear in her explanations—and I genuinely feel very well cared for.

Ms Vardhini Vijay

General Surgeon

Ms Vijay was excellent from start to finish with my gallbladder operation. We discussed all the options clearly at point of diagnosis which gave me confidence to decide on next steps. My removal operation went well and no issues with the post Op recovery. I felt well cared for throughout the process and every step was clearly explained. I am glad I chose Ms Vijay and would recommend

Practice Plus Group Hospital, Barlborough

Staff at the practice seem to be unable to distinguish between NHS patients a d those who Are private and paying. Twice i was sent to the wrong waiting area with NHS patients. Only to be later sent to the private waiting area. As a paying patient i expect a certain level of compitance and care. So come on Barlborough, a little bit of interest in your role might help

Dr Gajen Sunthar Kanaganayagam

Cardiologist

1 attended Welbeck Clinic for a Transoesophageal Cardiography completed by Dr Kanaganayagam. The doctor was friendly, helpful and professional and made the whole procedure very straightforward. I would have no hesitation in recommending Dr Kanaganayagam and Welbeck Clinic to other patients. Postoperative care was excellent with good communication and results.

Reflex 18 - Colchester

Acupuncture, Orthotics, + 5 more

The site was easy to access, clean and comfortable. Was greeted on time by Paul who was friendly, welcoming and reassuring. He seemed extremely knowledgeable and experienced and was curious as well as informative. He's provided me with next steps and I've left feeling more optimistic about my future physical health because of my appointment with him.