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The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

On arrival I waited in the reception area and there were already 3 other patients waiting for admission. The escort took the first one up and followed with the second and third. On his arrival back in reception he then disappeared through a side door. I thought he probably needed the bathroom but by the time it was 7.35 (and I had been waiting since 7am) I asked reception when I was going to be shown to my room. At which point he phoned the escort who then reappeared. When the nurse came to talk me through everything on admission I had to ask about the emergency call button. She had completely forgotten it and left it on the wall. When I came to put on my theatre gown one of the ties was missing at the neck I was told to just hold it Surely a hospital I am paying so much for can afford another gown?? I gave her my medication and she pushed it into the bedside cabinet and nothing further was done with it until I asked later in the day. I was amazed that the omezrapole had been missed off my medication list. I had to ask for it despite me going through all my medication at both pre- assessment (where I was told it was very important to take) and admission so it was all on the computer. Then, as they hadn’t been given my medication earlier in the day, the pregabalin had not been written up in time and was prescribed to start the following day (also see above about computer listings) I had to insist that I needed it that night. I was never asked if I wanted help to wash or shower so had nothing during my 2.5 days on the ward. And as I was tethered to the bed with a catheter I could not get to the bathroom on my own. Catering - staff were very pleasant but the menu seemed to be very rice based. Also it would have been nice to have a couple of tea/coffee rounds during the day instead of having to bother the nurses by pressing the emergency button to ask for a drink. I kept complaining how dry I was and had difficulty to even talk but I was never offered a saline drip. It took 3 days plus for this to wear off by drinking lots of water which in turn caused a lot of acid reflux from my hiatus hernia - something that has been ongoing since my discharge. The dry mouth also made it very difficult to swallow medication. Physios were very pleasant girls who walked me round the ward and gave me a leaflet about exercises but didn’t actually make me do even the simplest of them. On discharge I was fitted with a catheter. My discharge notes told me to go to a GP in 7 days for removal. Apparently GPs do not provide this service and when I phoned the ward for help the nurse was horrified that I had been given those instructions and that an appointment had not been arranged for me to go back to the Harborne. I am attending tomorrow so I will be interested to see if this all takes place. Overall this is the fourth private hospital I have been in and although the surroundings are probably the best I felt the 'in house' service was probably the worst. This is with the exception of the consultant, theatre staff and Claire (one of the night time nurses)

Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

Mr Walter Cazzaniga

Urologist

Mr Cazzaniga told me more about my adrenal and kidney lesions in 30 mins than I had learnt over the past eleven months. Armed with that information I was able to challenge my nhs doctor on the decision to proceed with a biopsy on my kidney before completing tests to determine whether I had cushings syndrome and if the adrenal lesion was malignant. Mr Cazziniga had explained very clearly why it could be fatal to go ahead with the biopsy of the kidney lesion before completing these. . He explained why he suspected I had kidney cancer. It is strange to say, but it was the best £*** I have ever spent. Although I still do not have a definitive diagnosis I now know what is required. I have requested another appointment with Mr Cazziniga to test me for adrenal gland cancer and cushings syndrome. I will be forever thankful He managed to save my life before I even received a diagnosis. With my gained knowledge I hope to move forward more quickly. My only regret is not seeing him sooner.

Mr Andrea Bille

Cardiothoracic Surgeon

I feel lucky to have been under Mr Bille's care in recent months. On the basis of my experience I consider him to be an extremely knowledgeable and skilled surgeon and a very clear communicator who shows a lot of care in the way that he interacts with patients. In our initial consultation Mr Bille put me at ease and listened carefully to my description of my symptoms and concerns. He provided a very helpful explanation of the procedures that would form part of my surgery and associated risks and benefits so that I left feeling well informed. The surgery itself went to plan and in the check-ins we had over the following few days while I was in hospital he was kind and reassuring. In our subsequent follow up meeting he took the time to talk me through the histology report, giving me plenty of time to ask questions. Without a doubt the surgery has supported a significant improvement in my symptoms, for which I am extremely grateful.

Moorgate Andrology

Obstetrics & Gynaecology, Urology

I had penis filler and it was one of the worst decisions I’ve ever made. I had the filler on the Monday and by Wednesday I was in a&e with a very balloon swollen penis and had to have catheter inserted in my penis for 5 days. I was then rushed for emergency surgery the next morning to remove the filler and infection at the injection site. I was in hospital and 5 days and I’m now under a nhs urologist because the urologist at Moorgate cancelled the video call because he said it was unwell. Once they have your money your on your own and the chances of compilations are a lot higher than what they claim. The office I had my filler was not sterilised and moor like someone’s living room. Once if fully recovered I find out if it’s caused and permanent damage I will be looking to start a medical neglect claim against Moorgate. PLEASE if your thinking about having this done seriously I would re consider. Just use an extender/pump.

Mr Abdul Gaffar Dudhniwala

Orthopaedic Surgeon

I recently saw Mr Abdul Gaffar Dudhniwala for treatment of a herniated disc, and I was extremely impressed with the level of care I received. His bedside manner was excellent — calm, reassuring, and genuinely patient-centered. Before my nerve root block procedure, he took the time to clearly explain what would happen, what I should expect, and how the procedure would help. This communication made a huge difference, and the procedure itself went very smoothly from start to finish. What stood out most was that he did not push me toward surgery, unlike previous experiences I’ve had elsewhere. Instead, he offered straightforward, sensible advice on how to best manage my condition and the steps I could take moving forward. Overall, Mr Dudhniwala provided outstanding care, and I would highly recommend him to anyone dealing with spinal issues.

Moorfields Private Eye Hospital

Ophthalmology

I have recently had two procedures within two months, plus outpatient appointments. All members of staff, from receptionist to nursing staff to consultants, were extremely polite, and nothing was too much trouble. I have had two separate consultants, and they were extremely knowledgeable and put me at ease, as I was quite nervous. Their secretaries were very friendly each time I rang through, and nothing was too much trouble. The outpatient department is very modern and spotless. I was very impressed and grateful that so many different eye examinations were performed on me. The in patient department is also spotless, and my meal after my operation was delicious!

Dr. Reza Abdullah

Respiratory Doctor

I have an Autoimmune disorder with Bronchiextasis. I saw Dr Abdullah due to poor NHS care from both respiratory and rheumatology service at Hammersmith Hospitals. I underwent extensive, blood tests, lung function tests and CT lungs and echocardiogram. I am now better informed about the state of my lungs. My treatment has also been optimised. Dr Abdullah is professional but easy to talk to. He has an excellent bed side manner. He explained my results clearly. I am a retired GP and have no hesitation in recommending Dr Abdullah if you are dissatisfied with your NHS care or have any concerns about your breathing.

Freedom Vision - Doncaster

Ophthalmology

My daughter has had cataract surgery on both eyes on the 21st January 2026 everything went according to what we were told the whole surgery went well she was very pleased with the procedure. I would just like to say Marie who was her nurse was brilliant, she was very caring, put my daughter at ease all the time, she was there all the time and answered all the questions we had and was always available on the phone . During a very stressful time she is a real asset to the practice and look forward to seeing her when we go for her final checkup at the end of the month . Regards Alan W

Mr Parminder Jeer

Orthopaedic Surgeon

I cant thank Mr Jeer enough. At the initial consulting appointment he was reassuring. Confident ( without arrogance) and clear about the procedure and damage caused to my ACL. After surgery he popped by to update that surgery has gone well. During a follow up physio appt he caught up with me to ask how the scar was and give more reassurance about the healing process. I am 3 weeks post op and doing better than I expected. Thank you. I feel like I will make a full recovery and have my freedom back to explore the world. ( Maybe not climbing mountains for a while though).

Mr Paul Haslam

Orthopaedic Surgeon

Mr Haslam went above and beyond my expectations. He has an incredibly kind demeanour, He was clear and articulate in presenting my condition to me and he listened to my concerns allowing me time to fully comprehend and consider my options. We made a decision for a future plan together and I felt understood and supported every step of the way. I have 100% confidence in him as a consultant and would be more than happy to recommend him to anyone with a knee problem. Thank you for really looking after me, I was in so much pain but now I’m able to at least get back to work.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

I cannot fault my experience, everyone involved in my care and treatment where kind, warm and welcoming whilst still having all the knowledge required to reassure throughout treatment Due to the of my surgery this was very reassuring as at no point did I feel overwhelmed or uninformed I would highly recommend elanic clinic to anyone considering treatment in the future I can’t thank the team enough and I still have healing to do

Dr. Devinder Bansi

Gastroenterologist

I have been a patient of Dr Bansi for four years and have always received exceptional care. Dr Bansi is highly knowledgeable, thorough, and consistently attentive. He and his team, take the time to listen, explain things clearly, and ensure you feel supported throughout. I trust Dr Bansi wholeheartedly and would strongly recommend him to anyone seeking expert, compassionate care.

Venturi Cardiology

Cardiology

9/10 My Sonographer Rima Shah was fantastic, professional and informative. To improve the service i think it would be nice if a cardiologists could quickly glance/look over results and give a brief written note/summary of results/heart health. It is a shame that in order to get a cardiologists insight/reassurance I then have to rebook and pay for an additional appointment.

Mourne Private Clinic

Dietetics, Imaging (Scans), + 3 more

This is our first pregnancy and we decided to book in for an early scan, we wanted the reassurance. From the moment we walked in, the staff were lovely and very friendly. We weren’t waiting long before Rebecca took us up for our ultrasound. Rebecca was lovely and explained everything to us. We were delighted to see a little flutter. Would recommend Mourne Scan Clinic

Mr Andrew Shepherd

Orthopaedic Surgeon

After years of knee pain, my journey through consultations with Mr Shepherd, resulted in me choosing a full knee replacement. It was one of the best decisions I have made, The surgery was excellent and has resulted in me continuing my tennis playing career and being able to play competitively and for my club, without pain. I highly recommend Mr Shepherd