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Montrose Health Group

Psychiatry, Psychology, + 1 more

I had been meaning to pursue a formal diagnosis for some time and, after researching several providers, Montrose Health Group stood out due to their consistently positive reviews, which was very reassuring. I also contacted a few other services, but Sophie from Montrose Health Group responded promptly, which immediately gave me confidence in their approach. When I called to begin my journey, I spoke with Grace, who was exceptional from the outset. She quickly recognised that I was feeling nervous and reassured me throughout the conversation with genuine care and understanding. I found it especially thoughtful that she directed me to her profile on the website so I could familiarise myself with her background and feel more comfortable ahead of our triage session. The triage itself went extremely well — I felt safe, listened to, and respected. Grace handled my case with compassion and professionalism, clearly explained the next steps, and kept me well informed throughout. I truly felt supported at every stage. I was then introduced to Roberta. Although our initial appointment had to be rescheduled due to unforeseen circumstances, this was where the quality of care and service really stood out. Roberta ensured the appointment was rearranged at a time that felt comfortable for me and took the time to reassure me when I shared that I was feeling nervous. During our assessment, I was struck by how well prepared Roberta was. She had clearly read my notes in advance, meaning I didn’t have to repeat myself, and she asked thoughtful, informed questions that helped her gain a deeper understanding of my experiences. For the first time, I truly felt seen and heard. After 37 years of confusion, Roberta helped me make sense of my experiences in a way that was validating and empowering. The report I received was incredibly detailed, personalised, and anything but generic — it genuinely reflected me. It included clear, practical guidance for both work and university. My husband also read the report and was taken aback by how thorough, insightful, and robust it was. 7 I am a true advocate for Grace, Roberta, and Montrose Health Group and would highly recommend their services to anyone considering a neurodevelopmental assessment. It hasn’t even been 24 hours since receiving my report, and I am already actively recommending them to others.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

I spent 3 days at the Royal Free PPU as an in-patient following major surgery and I have nothing but praise for the treatment I recieved from start to finish. My surgery was scheduled speedily, the operation went as well as hoped, and all of the PPU team members who took care of me - Consultants, Doctors, Nurses, Healthcare Assistants and Housekeeping - were professional but at the same time, kind and reassuring. I was really anxious about the surgery and for me, the care that I received as an in-patient, made the whole experience so much less stressful.

Cathedral Dermatology

Dermatology

My experience from the moment I walked in through the front door till I left was 1st class,I had a consultation with Dr Bryan Murphy who was very friendly,welcoming & professional just a true gentleman, he knew instantly what was wrong and treated me there and then saving me a return trip and another consultation fee,I’m very happy with the treatment I received.I also have to say the receptionist (sorry I didn’t get her name) was lovely the perfect person to welcome patients.

Candover Clinic

Dental Care, Dermatology, + 19 more

Friendly staff at Main Reception who gave clear directions to Imaging Department. Department staff were friendly, professional and efficient. Radiographer was great - clear with his questions and explanations. Changing room was a good size, but would benefit from redecoration and coat hooks/hangers would be useful. Overall, a good experience, but would have liked the report to have been sent to the referrer quicker.

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

Waiting over 60 minutes for an appointment that you schedule and pay for is quite poor. The excuse I got is gynaecologist appointments take longer. Okay, then play’ 30-60 mins between slots to allow for adequate timing. I had to get out of work and work the extra time that had I been offered the actual appointment time I wouldn’t have had to do that. Change your gynaecologist appointments calendar please

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I had been experiencing problems with my thumb and knees, tried various things including thumb splint. Saw Dr James Thing and must say the experience start to finish was excellent, pinpointed problem areas and carried out scan and targeted areas that were problem and treated, now no longer need splin or pain relief. So much more movement in knees too. Would highly recommend.

Professor Paul Chatrath

ENT Surgeon

I can't recommend Professor Paul Chatrath enough. Having had this surgery before, I was a little apprehensive about going down the surgical route again. I found him to be approachable, warm, knowledgeable well prepared for my surgery. I am very pleased to say that I am now breathing better for the first time in years and as such feel I have got my life back.

Mr Hooman Sherafat

Ophthalmologist

I am extremely pleased with the outcome of cataract surgery in both my eyes. I had my cataracts replaced with monofocal intraocular lenses for distance and have achieved better than 20/20 vision! Hooman Sherafat is a highly skilled surgeon who has honed his skills over many years. Unlike some consultants, he is humble and has a fantastic bedside manner!

Miss Fiammetta Soggiu

General Surgeon

Miss Soggiu was Approachable, professional, empathetic, I was extremely worried and the procedure was explained in a clear and simple way. There were no silly questions. I felt that I was in safe hands as Miss Soggiu has performed this procedure many times. Fiammetta is really personable, we warned to her on our first meeting. Thank you

Dr Victoria Swale

Dermatologist

I was a bit nervous , but as soon as I met Dr Victoria Swale, I felt at ease, she listened to everything I had to explain about my condition, and asked if there were any questions I wanted to ask ,she gave me a prompt diagnosis and a plan to manage my condition . So I would recommend her to my family and friends.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

A very calm, reassuring and friendly atmosphere. The New Victoria also had the necessary scanning and blood testing facilities just a few steps away from the consultation rooms. The hospital is well served by the 57 bus route but also has facilities for dropping patients off and also limited parking.

Dr. Tim Ambrose

Gastroenterologist

Tim did a great job of listening, understanding and taking action on what was needed. He also did a good job of explaining his thoughts to me. The follow up email/note he sent was really helpful, making it clear to the follow on consultant what has been done already and what is next recommended.

Mr Jonathan Bull

Neurosurgeon

Jonathan is very professional and exceptionally experienced, benefiting of being part of a larger multi disciplinary team who discuss case management. He is clear and instills utter confidence, at the same time as being friendly and approachable, ready to answer questions and concerns.

Dr. Lowri Bailey

General Practitioner

Dr Bailey has been my GP for a number of years now at New Victoria. She always listen and makes me feel comfortable throughout my appointment. She explains everything with great care and clarity. I highly recommend her to anyone seeking a knowledgeable and compassionate GP.

Reproclinic

Fertility Medicine

The team at Reproclinic were all informative and efficient with information shared and steps. Andrés was extremely helpful and was in regular contact with emails and next steps which felt comfortable. They are caring and understanding of the patient's needs. Thank you

Mr Yogesh Nathdwarawala

Orthopaedic Surgeon

I had an operation on my toe. Dr Yogesh has been absolutely superb throughout. From my fist consultation to my last visit this week. He explains everything in detail. The pros and the cons and is so informative and helpful and understanding