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Nightingale Hospital

Nursing, Nutrition, + 2 more

The OCD nursing team are fantastic at what they do and the therapy team are absolutely brilliant. My 1:1 therapy was outstanding and so valuable to me during my time here. The catering team, the housekeepers, maintenance, reception.... All really friendly and professional. Two things that I want to mention that I have already fed back: 1. It was very disappointing when two team members were allocated to different wards with no transition (Greta-Mae and Carlo). I feel that when we are allowing ourselves as patients to be open and vulnerable and put our trust in people, to then be told they have moved with no transitional period is not very sensitive or fair. 2. I have also fed back about a patient that seems very unwell but does not have 1:1 supervision around the hospital. This person sometimes invades others personal space, says inappropriate and triggering things, has sometimes removed her clothing in the courtyard and I have also seen her with long sticks in her hands in the courtyard. I fed this back to the patient services manager and the board holder who agreed that this was unacceptable. I was told that until discussions have been had she should be on 1:1 care, but then the following day she was once again the courtyard thrashing round the same sticks. I think this is a safeguarding concern. Those two things aside, I have found my impatient care outstanding, I cannot fault the OCD ward team. I feel heard for the first time and have hope for my future now thanks to them. I will never forget what they have done for me.

Fitzrovia Hospital

Cardiology, Gastroenterology, + 4 more

I had ALT phallo with Mr Nim Christopher and was admitted for 5 days post-op, and I cannot thank the nursing staff enough for the care I received. Every nurse I encountered was professional, compassionate, and genuinely attentive. They consistently checked on me, explained things clearly, responded quickly whenever I needed help, and treated me with kindness and respect at all times. Their reassurance and calm presence made a difficult hospital stay much more comfortable and less stressful. It’s clear they take great pride in their work and truly care about their patients. The morning Nurses Kate and Erisa were extremely wonderful even though at one point there were so many patients and only 2 of them to take care of all of us, they were encouraging and they set a positive tone for each day. The night shift nurses Mo and Aliesha were reassuring and kind and always present when things felt hardest. Of course ai cannot leave out Alina who was always caring and compassionate throughout my stay. Last but certainly not least I would like the thank Mr Nim for his excellent care and support and Dr Patil for the amazing anesthesia he delivered. They were all like family to me. I’m deeply grateful for everything they did for me. Your professionalism, kindness and dedication did not go unnoticed.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

I was extremely happy with the hospital and the level of care I received. From the moment I arrived, all of the nurses and staff were kind, professional, and incredibly attentive. I felt genuinely well looked after at every stage before and after surgery. The nursing team made me feel comfortable, reassured, and supported, always checking in on me and making sure I had everything I needed. Their calm and caring approach made a big difference and helped me feel at ease throughout my stay. The hospital environment was clean, well organised, and very reassuring, and the overall standard of care was excellent. I am truly grateful to the entire team and would highly recommend this hospital to anyone undergoing treatment or surgery.

Mr Georgios Exarchos

General Surgeon

Dear Mr. Georgios, ♥️ Let the beauty of what you love be what you do ♥️ I am so grateful for your professionalism and empathy. From the first moment we met in the doctor's office, I knew I was under the best care. I am grateful for the treatment process. I am grateful for the answers to every question I had. Thank you for the exceptional atmosphere during this difficult time and for trying to understand my language (not entirely pure English). I was terrified from the first day of my diagnosis, but your approach to the patient and your guarantee of health made me trust you and face one of the most difficult moments in the last months of my life. Dziękuję 🤗

The Coriel Clinic

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

We recently attended an appointment for nail removal with Tony Wilkinson. From arrival when we were greeted on both occasions by Dawn we had an excellent client experience. The premises are spotless. Dawn - the Receptionist on duty on both appiontments we incredibly friendly and took time to chat with my elderly mum to put her at ease. A great credit to the facility with lovely customer care. Mr Wilkinson was very informative and attentive during both appiontments - very professional. I would have no hesitation in recommending the Coriel Clinic.

Dr Andrew John Chadwick

Intensive Care Doctor , Respiratory Doctor

An amazing Doctor who see's patient's as people, Dr Chadwick is an outstanding Doctor he treats patients like people time is never rushed when having a consultation with Dr Chadwick you feel like your in the company of a friend he makes you feel relaxed and comfortable, takes the time to explain every aspect of your care and no question no matter how big or small is never an obstacle. Thank you for being a great Doctor and thank you for your continuous support and understanding that you give to us. Thank you

Mr Miles Duncan

Oral & Maxillofacial Surgeon

The care and professionalism I received during my appointments and surgery was second to none. I had a few appointments before my Genioplasty was carried out and all my appointments were on time. I was quite nervous going into surgery but the team were great and helped to keep me calm. After the surgery my healing and care was smooth and I made a speedy recovery. I would have no hesitation recommending Mr Miles, his skill and experise are evident from the great results that were achieved.

Peninsula Heart Clinic

Cardiology

My appointment with Dr Guy Haywood was very good. - Dr Haywood had read the briefing information I supplied about my condition. - Dr Haywood interviewed me to establish how my atrial fibrillation was affecting me. - Dr Haywood examined me and my ECG and then explained very clearly the available treatments and their limitations. I am now happy that I have a better understanding of my condition and the options open to me if my condition starts to impact my activities.

Mr Timothy Clough

Orthopaedic Surgeon

Having experienced a great deal of pain with my other bunion removal many years ago by a different surgeon, I was hesitant to have another attempt. This time however was a totally different experience! Mr Clough was thorough with his explanation of the procedure. The operation went well & I left the hospital feeling much more confident this time. The expected pain did not come & I am now in my third week walking without crutches.!!

Dr. Katie Cowie

General Practitioner

I was very happy with my visit. From the start the booking process was quick and painless. The visit itself with Dr. Cowie was a positive experience.. She was attentive, interested and of course knowledgable. She has helped me greatly with my symptoms with the information provided as well as the medication that was prescribed. All of it was spot on and just hours after receiving my medication, I already feel my symptoms easing.

Dr. Mary McStay

Gastroenterologist

Dr M treated me like I was an intelligent human (sadly not always the case with doctors). Clearly explained her medical suggestions and reasoning; offered straight forward financial options and was open to discuss possibilities for the way forward. Excellent manor, she created an environment of equal parties jointly tackling a problem! Many thanks

Mr Adam Critchley

Breast Surgeon

Mr Critchley was polite and patient giving clear instruction on his care plan and next steps. During this worrying time this was supportive and reassuring. He was knowledgeable and clear in his diagnostics. He kindly ensured both myself and my accompanying husband felt included and consulted together during the initial discussions.

Riz Ultrasound

Physiotherapy

I attended for an abdomen scan, booked at 1.30am for the same day due to severe pains. It was discovered that I had gallstones. Price is excellent. And the scans were accepted by my gp and I’ve been refereed for surgery. Thank you so much for all your help. Have passed your details onto two others who are also looking for scans.

Mr Jamil Ahmed

Plastic Surgeon

I had the ear pinnoplasty surgery to reduce the appearance of my ears sticking out and it has changed my life! Such a small thing was having such a major affect on me and having the surgery was just what I needed. The care in the hospital was fab and the healing process was far quicker than imagined. Couldn’t be happier!

Nuffield Health Guildford Hospital

Anaesthetics, Audiology, + 46 more

This was my first visit to the Nuffield. I was greeted warmly as I arrived to park my car and helped to locate a space. The reception staff were efficient and pointed me in the right direction for my appointment. The nursing staff were professional but warm and I felt comfortable as I waited.

Bristol Menopause Clinic

Public Health Medicine, Obstetrics & Gynaecology, + 1 more

I had a video call appointment. The doctor was very friendly and knowledgeable. She gave me lots of information about menopause and explained all the different treatmants. She also asked me lots of questions about myself. The whole thing was very thorough and helpful. Well worth the money.