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Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

Delamere has been a godsend to me. From the first moment I contact them to the final day of my stay, they were warm, professional and caring. Each and every member of staff, from the cleaning teams to the senior leaders has the best interests of guests at heart. Delamere is a caring and friendly community which focuses on the needs of the individual, but in such a way that the programme does not feel over-medicalised. The care and attention given from the nursing team is second to none and nothing is too much trouble. They explain everything to you in a way you can understand and always have time for questions or queries. The guest liaison team are approachable and helpful as well as supportive and kind. The quality of the group session is excellent and well-thought through to support you on you recovery journey. This is exemplified by the outstanding quality of therapy and mentoring I received throughout my time at Delemere. The chefs are excellent and proved a nutritious and balanced diet which is excellent quality. The team as re also friendly and welcoming. What was special about Delemere is the personal touch. Every member of staff knew your name and was happy to chat about any issues you might have at any time of day. I cannot thank the staff enough for the opportunity they have given me to get my life back on track. I wholeheartedly recommend Delemere for anyone needing their expertise and support.

One Ashford Hospital

Dermatology, Pain Management, + 21 more

O 13 December I attended for a pre-med prior to spinal tap. Very good treatment until advised that the spinal tap cancelled due to my ECG. I was urged to immediately contact my GP or A&E. At Worthing A&E I was advised that due to current medication that I am taking for this issue it would have been OK to continue with the spinal tap and it was suggested that One Hospital refused to continue due to your lack of facility if the op went wrong. The journey to One Hospital, 90 miles each way, the time taken for that journey and the pre med followed by 2 hours in A&E was expensive. Before attending One Hospital I had completed a form at your request which listed the medication that I was taking and the reason. Why was I invited to that pre med? This is the second time that One Hospital have refused to go ahead with an operation that was subsequently completed by NHS without a problem. I now have no confidence in the One Hospital and will not seek further appointments.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I have just returned home after a full hip replacement. We were recommended to St Joseph’s and I can’t speak highly enough of the team and the care I received. Many things stand out. The friendly, yet professional ambience, the obviously good relations and communications across all staff. Although my visit lasted only just over 24 hours, at no time did anything feel rushed or ‘conveyor belt’. Just well organised with a feeling that I was being very well looked after. The room and facilities were first class, comfortable and super clean. The operation itself was clearly explained and went without hitch. There was a lot of experience in that room, not least of the lead consultant and anaesthetist. Recovery was also much quicker than I expected, with excellent follow on from the Physio team and 6 sessions into the future as part of the package. I would finally like to express my thanks to all the staff who have made such a positive difference for me.

Reproclinic

Fertility Medicine

Une deuxième expérience auprès de cette clinique, qui a été à la hauteur de la première, puisque tout s'est parfaitement déroulé. Du premier rdv en visio avec le Dr Moreno, au moment de l'iad, en passant bien sur par les échanges avec Christina, tout à été parfait. Nous avons reçu un accompagnement humain et personnalisé. Christina est une personne d'une très grande empathie, ce qui met vraiment en confiance. Encore une fois merci à toute l'équipe de Reproclinic pour son professionnalisme, son expertise et sa gentille. Nous allons, grâce à vous, réaliser une deuxième fois notre rêve: celui d'être mamans.

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

Always an absolute pleasure coming to Vermilion, the staff are just on another level. I honestly think you wouldn’t get that kind of treatment anywhere else in the country. Customer service is first class. Everyone, from the admin teams and front of house, to the Drs and Hygienists. Had my third Hygienist appointment with Debbie last week, she is absolutely amazing, always feel better after seeing her (mentally and with a sparkling mouth 😂). Also, Dr Martin Morley is also such a great guy, so easy to talk to and great at what he does. Best dental team, hands down.

Mr Hisham Hamed

Breast Surgeon

Dr Hamed was very professional and patient in answering all the questions I had on the breast screening. His advice was sensible, informative, and tailored to my situation. He was very attentive and stayed behind until all my checks were done so that he could personally explain the test results to me on the same day. My checks were done on a Friday, so now I could go home without having to worry over the weekend. I really appreciated his kindness and professional advice, and will definitely come back for my next checkup. Many thanks, Dr Hamed!

The Forbes Clinic

Pain Management, Allergy Medicine, + 4 more

I had my initial integrative health assessment with Dr Anna Forbes and she put me at ease straight away. She asked thoughtful, probing questions and created a space where I felt comfortable being open and honest about who I am and why I came for the assessment. The session felt calm, structured and genuinely personalised, with clear explanations and a holistic perspective that connected the dots rather than treating things in isolation. I left feeling listened to, reassured, and confident about the next steps.

Miss Ruth Conroy

Dietitians

Ruth has supported my daughter through the most challenging of times due to the damage from undiagnosed Coeliac,.Ruth has exceeded our expectation of the level of possible support and advice we could have received. Ruth is very patient driven and questions every aspect of daily life to set goals that have the most powerful impact. I am so thankful that we managed to have Ruth’s knowledge as without it, we would never have achieved what we have. Exceptional care, forever thankful.

Mr Tony Corner

Orthopaedic Surgeon

My expectations of the outcome of the shoulder surgery were well managed by Mr Corner, and potential issues were explained fully. I have been delighted with my recovery within 3 months of the shoulder replacement and had no problems post surgery, in fact I find it hard to remember this is a replaced joint and just use my arm. At my most recent visit he explained and tested the recovery of a specific front ligament, which he was pleased had recovered fully post surgery.

Mr Achal Khanna

General Surgeon

My recent endoscopy procedure with Mr Khanna experience was extremely positive., the staff were also kind and professional, which helped put me at ease before the procedure. Everything was explained clearly, and I felt fully informed about what would happen. Overall, the care I received was excellent, I was very nervous at first but Mr Khanna made me feel at ease.

Mr James Holton

Orthopaedic Surgeon

I was very nervous meeting Mr Holton first time and dreading news of having to have surgery. Everything was explained in detail, shared xrays and procedure for hip. Thankyou for your friendly manner. You clearly enjoy your work and have pleasure in seeing your patients pain free. Thankyou, Now hoping with recovery I will be back to my old self.

Mr David Redfern

Orthopaedic Surgeon

As always, David Redfern was very friendly and professional. Despite being a leading expert in his field, he explained everything in clear, plain language. He took his time to clarify the X-ray results and advised on the next steps in the healing process. I’m very happy with the progress so far and extremely grateful for the care I received.

Mr Christopher Brew

Orthopaedic Surgeon

Had my hip replacement a year ago. I have no regrets - best thing I did last year. It’s given me my life back. Yes, I was concerned about pain and rehabilitation but it was all worth it, and the pain was not as bad as I had imagined. Mr Brew explained everything as and when needed . Would definitely recommend him as a consultant and surgeon

Dr Idris Harding

Cardiologist

Sent information on previous tests and appointments prior to my visit. Took along this and other information some of which was asked for. Dr Harding had read my NHS records prior to arrival. He was sympathetic and attentive. He asked lots of questions and examined me. I did not feel hurried. Plan of action discussed, explained and decided.

Balance My Hormones

Endocrinology & Diabetes, General Practice (GP), + 1 more

Excellent from start to finish. Engaging customer relationship model. Excellent, honest and very open doctors. Absolutely amazing back office staff who have assured consistent delivery of prescription. It's somewhat weird to want to thank a company whom you pay money to but it's a brilliant company to do business with

The Royal Marsden - Sutton

General Surgery, Imaging (Scans), + 1 more

Along with his excellent patient care, Dr Brown took the time to write an incredibly thorough clinic letter following our first meeting. All my symptoms, concerns and previous medical history were included with accuracy and great attention to detail. This made me feel incredibly seen and understood as a patient.