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One Ashford Hospital

Dermatology, Pain Management, + 21 more

There was a lot of confusion in regards to my follow up appointment post surgery. An appointment was booked and agreed for Monday morning, another appointment was booked for the afternoon in addition to the morning appointment, which I tried to rearrange for the following day and recieved confirmation, that appointment I found out later had not been booked and one was made for the following week, and I had called to confirm the appointment for Monday morning too. I found out later that the Monday morning appointment was cancelled but I was not told this until I arrived for the appointment early. Gill at reception was extremely helpful and was immediately on the case to help me as this was a wound check appointment. She spoke to Nikki and Bev and I was able to be seen very quickly. I appreciated all the help I was given by Gill and she helped me create my next appointment for 6 weeks time and navigate the situation well. The appointment itself was informative and very good. I believe there was a mix up with the lists for the day and it seemed to be that everyone just got confused with what appointments for me were needed to be rearranged/ cancelled. Everything was resolved quickly and calmly, and I thank everyone for their help in resolving this.

Mr Aftab Siddiqui

Plastic Surgeon

I had a breast reduction with Dr. Siddiqui, and it was one of the best decisions I have ever made. I had been considering the surgery for a long time, I was originally a size 34 GG (I am now a DD) so I booked a consultation with him. From the very first meeting, he took the time to talk everything through, showed me plenty of photos, and answered all of my questions with reassurance and patience. I never felt rushed and was given as much time as I needed. At my follow-up consultations, he continued to support me and address any additional questions or concerns I had. On the day of my surgery, I was very anxious as this was my first operation, but he was incredibly kind and reassuring, which helped me feel much more at ease right up until my discharge the following day. After surgery, I was given a nurse’s phone number that I could contact whenever I needed, whether for reassurance or any post-operative questions. That level of aftercare made a huge difference to me. Now, I feel so much more confident in my body and more comfortable doing even the simplest daily tasks. Nearly six months on, I am still so impressed with my results — Dr. Siddiqui did an amazing job. I truly couldn’t recommend him enough.

Fitzrovia Suite

Obstetrics & Gynaecology

My experience at the Fitzrovia private maternity suite at UCLH was exceptional from start to finish. The room's were spotlessly clean, comfortable, and calm - exactly what you hope for during such an important emotional time. The food was genuinely excellent, with a great variety of choices, which made a real difference during recovery and long days on the ward. Most importantly, the staff were absolutely amazing. From the midwives and healthcare assistance to the catering team, every single person was kind, caring and professional. The midwives were extremely knowledgeable and always on hand to support and reassure, no matter the time of day. Nothing ever felt like too much trouble. What truly stood out was the continuity of care even after discharge. The midwives remained available to support me with breastfeeding and post cesarean aftercare, which was invaluable and made me feel supported well beyond my stay. I cannot fault the Fitzrovia private maternity suite at UCLH. The standard of care, compassion, and attention to detail where outstanding, and I would highly recommend it to anyone considering private maternity to care.

Dr Moez Dungarwalla

Haematologist

Dr. Moez Dungawalla was my doctor during one of the most difficult and painful periods of my life, and the care he provided was truly exceptional. From the very beginning, he made me feel safe, supported, and confident that I was in good hands. He was always honest and straight to the point, which I deeply appreciated, but he delivered everything with genuine care and compassion. In moments when things felt overwhelming, his professionalism, calm presence, and clear communication made all the difference. He never made me feel rushed or dismissed, and I always felt heard and respected. Dr. Dungawalla is not only incredibly skilled at what he does, but he also treats his patients with real humanity and kindness. I am truly grateful for the care he gave me during such a hard time, and I can’t speak highly enough of him as both a doctor and a person.

Mr Javier Moraleda

ENT Surgeon

Mr. Javier Moraleda is everything you’d hope for in an ENT specialist and more. From the very first appointment, he made me feel listened to, reassured, and genuinely cared for — not rushed through like a number on a clipboard. He explains things clearly (no confusing medical jargon, takes time to answer questions, and approaches treatment with calm confidence. You can tell he really knows his stuff — the kind of expertise that makes you relax and think, “Ah yes, I’m in very safe hands.” Professional, thorough, and kind — with excellent outcomes to match. If you’re looking for an ENT specialist who combines skill with great bedside manner, Mr. Moraleda is an easy 5 stars. I wouldn’t hesitate to recommend him to family and friends.

Professor Francis Chinegwundoh MBE

Urologist

I was extremely anxious to get another cystoscopy as I had a very bad experience on the NHS where I experienced probably the worst pain I have ever had when the numbing gel was pushed down my urethra. Professor Francis throughout the entire process from my first consultation, to the cystoscopy itself was amazing, as were all the staff and nurses. But in particular Francis was able to keep me calm and he took his time when putting the numbing gel in. I felt very little pain, and the experience was obviously not enjoyable but it was the best outcome. So I just want to thank Prof Francis for being very careful, and listening to me.

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

I contacted Dr Nikki after being told a n NHS gynaecologist appointment wait was 64 weeks. It was super easy to make an appointment, find out costs and provide information prior to being seen. It was so nice to be able to spend time with Dr Nikki explaining my issues and actually being listened to. Options were discussed fully, blood tests taken immediately, prescriptions issued and delivered the next day. My follow up was arranged promptly, test results discussed and options openly discussed again. Dr Nikki and the services she offers are so needed for women today.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

It was a little overwhelming as I was expecting to discuss fitting a coil and whilst that was mentioned, I was advised about having surgery which was unexpected. I found myself agreeing to the surgery despite not knowing much about it. The risks were not explained and I didnt find out how the procedure would be executed or potential recovery time that might be required. I feel a bit confused about whether this is the right course of action or not. I was not pleased to receive a letter that claimed the risks were explained to me, when they were not.

Dr Babar Vaqas

Neurosurgeon

From literally first second of our introduction Dr Vaqas made me feel at ease and welcomed. It was a pleasure talking with him and I really felt he was listening to my concerns, he took a lot of time explaining every detail which I have never had before and I appreciate all his time he gave me. He explained my scan in great detail for me to understand and to be able to go ahead in addressing my issues going forward and he gave me the confidence to start! A very kind professional gentleman, thank you.

Cathedral Eye Clinic

Ophthalmology, Optometry

Kiera was extremely friendly, knowledgeable and made me feel very much at ease throughout my appointment. I was diagnosed with a Retina tear in my ear and she made me feel very much at ease and safe. She talked throughout, keeping me informed of everything that was happening, giving reassurance that everything will be ok and that should I need further information or just needed to chat at about it, I was to ring her and speak to her about it. Help and advice that was offered was exceptional!

Mr Niall Sullivan

Orthopaedic Surgeon

From the first moment I met Mr Sullivan, I felt safe and convinced that he would help me get rid of the pain I was suffering. He explained everything in simple terms, was very empathetic to my condition. There was no rush to get rid of me and he welcomed questions that I asked. Initially I was very frightened about having the operation but he was with me every step of the way.Even in theatre he said to me "Don't worry we will look after you" and he did. Thankyou.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I attended the private hospital for an ultrasound and consultation, and the experience was excellent from start to finish. I was very nervous on arrival, but the staff were incredibly friendly, reassuring, and immediately put me at ease. Communication throughout was fantastic, with everything clearly explained. The facilities were modern, extremely clean, and well maintained. I couldn’t have asked for a better experience and would highly recommend the hospital.

Optifema

Dietetics, Fertility Medicine, + 5 more

5 star experience from the moment I phoned! I have had the best leave of care from Dr Hunter and Kerry Turner. Kerry is a queen at her job! Kerry's leave of care is next level, Professional with a capital P! Dr Hunter is a man of his word, I felt listened to and reassured. Dr Hunter goes the extra mile. I will be a returning patient of the clinic as I couldn't fault anything and will recommend to anyone!

Dr John Philip O'Dwyer

Neurologist

Me and my wife visited Dr.John O’Dwyer for follow up appointments. Without his help and expertise we would not have recovered fully. We are eternally grateful for his service, support, dedication and commitment to always have the best interests of the patient at the forefront of his care and treatment. It’s been always a pleasure meeting such an amazing specialist with great compassion and kindness.

Ms Aamina Saeed

Paediatrician, Physiotherapist

We saw Aamina for 4 sessions of physio for my 10 yr old son who had a knee injury. Could not recommend her more highly - she was fantastic at treating him, explaining everything very clearly and set realistic exercises he could complete at home. She was really lovely and we would highly recommend her to anyone - adults and children alike.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

Follow up appointment with Lee David. Staff very friendly as always, hospital was clean & tidy. There is a a great cafe there as week with great quality food & very reasonable price .Lee David was great as he always is caring compassionate explain things. Would definitely recommend Lee David & The Horder centre in Crowborough.