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Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Haematology, Cardiology, + 9 more

I had a mixed experience at my recent procedure. Staff were very friendly in general. However, I was shocked how inconsistent the experience was from one nurse to another. My scheduled procedure did not proceed as planned and as I came to around 6 pm on the evening of Monday First of December, I realised I was still attached to a cannula and I’m supposed to stay the night, which was not planned initially. I was told I should contact someone for my first visit to the toilet. As I did, a very irritable nurse came in and questioned me calling for I needing to use the bathroom. I had to explain to her the reason for calling is that it is my first visit to the bathroom. I then had a very painful antibiotic infusion via the cannula on my hand later that evening. The cannula was not stable. It was moving which was very painful and the nurse kept pushing it and kept asking me why I’m anxious. The same nurse came the following morning at 6 am, after I had not slept the whole night, to complete another equally painful infusion, and then proceeded to collapse a vein on my left hand When she attempted to take blood. I asked her to stop. She was not happy. I’m surprised that this is the quality of service received at a private care ward. I had both my hands with limited ability to move by the time I was to have breakfast. I was unable to use a fork and knife and was really getting upset at that stage as I was given jam containers which I was unable to open due to my hands being pin cushions . I felt helpless and burst our crying at that point: your caterer should really consider their clientele, as when a person does not have hands to use a fork and knife and is very weak then struggling to open a container is the last thing they are going to want to do. I had to call someone to open the jam for me when I eventually picked myself together. My main frustration at that point was not knowing why I am there and how long I was going to be kept for. A different nurse came in later that morning, she removed the cannula from my right hand which then enabled her to take blood from my right hand which as I explained to the other nurse as well is the only hand capable of giving blood. Simple as that, however communicating goals along way when also joined with common sense which I’m afraid to say the evening nurse did not display in spades. There was no need for all of the pain and uncertainty that I had to endure. I’m not usually a sensitive soul, I have had my fair share of hardship and I do not complain for no reason, however I feel this needs calling out, because it was completely unacceptable and could have easily been avoided.

Dr Becky Bayele

Paediatrician

Our visit with Dr. Bayele for my daughter’s autism diagnosis was nothing short of amazing. From the moment we met her, we felt an overwhelming sense of comfort and understanding. She didn’t just treat us like patients—she treated us like family. Dr. Bayele took the time to listen deeply, reassure us, and explain everything in a way that felt clear and supportive. Her kindness and patience were evident in every interaction, and she made my daughter feel safe and respected throughout the entire process. What touched me most was how genuinely she cared—not only about the diagnosis but about our journey as a family. We left her office feeling hopeful, informed, and truly supported. It’s rare to find a doctor who combines such expertise with such warmth and empathy, and Dr. Bayele is one of those rare gems. I wholeheartedly recommend Dr. Bayele to any parent seeking a neurologist who will walk this path with you with compassion and dedication.

Mr Sami Habal

Ophthalmologist

My wife had to have Cataract surgery on both eyes. The right eye was complicated cataract surgery by a dropped nucleolus. The Consultant Ophthalmologist referred her case to Mr Habal who performed right pars plana vitrectomy, removal of dropped nucleolus and secondary sulcus intraocular lens implantation. This complicated surgery was successful and it really highlights the incredibly skilled and knowledgeable that Mr Habal possessed. As I was due to have the cataract surgery on my both eyes, this gave me complete confidence and asked Mr Habal to do mine as well. He kindly accepted my case and diagnosed bilateral hypermetropia with astigmatism and the cataracts. The surgeries was a great success so that I now do not have a need to wear glasses except for reading. So does my wife. I couldn’t have asked for better care — an outstanding clinician and a genuinely caring professional.

AEGA Health

Cosmetic (Aesthetic) Medicine, General Practice (GP), + 2 more

⭐️⭐️⭐️⭐️⭐️ Absolutely wonderful experience! I had a microneedling treatment at this clinic and I couldn’t be happier with the entire experience. From the very beginning I felt truly well looked after and completely at ease. The atmosphere was so warm, calm and welcoming — I felt comfortable, cozy, and deeply relaxed throughout the whole treatment. Selina was absolutely fantastic — kind, professional, gentle, and very attentive to my comfort. She explained everything clearly and made sure I felt safe and relaxed at every step. Thanks to her, the treatment was not only effective but also a genuinely pleasant and soothing experience. I am extremely happy with the results and I will definitely be coming back. I highly recommend this place and especially Selina to anyone looking for professional care and outstanding service. Thank you so much! 💛 Monika

Deia Health

General Practice (GP)

I have been receiving help from Dr Lafina Diamandis for my ongoing medical issues for some time now. Honestly, Dr Diamandis has been very caring and helpful. She's relentless in trying to find the solution and the right help for me, going over and beyond just to help me. Even if all other ideas fail, she always tries to find another way, not giving up on me. I travel miles to London to see Dr Lafina Diamandis because she is a breath of fresh air, and very worth of my time to see someone like her who is passionate about their job and cares about her patience. I couldn't thank her enough for her help and support. Words can't fully capture it; I'm forever grateful for Dr Lafina's help.

Mr Hisham Abouzeid

Obstetrician & Gynaecologist

Mr Hisham Abouzeid was just incredible from initial consultation right through to all my tests, procedure and now on my follow up. He explains everything so clearly and really listened to me. He was easy to speak to and just very understanding. On the day of my surgery he came and saw me before the surgery and after to explain everything to me. The nurses working alongside him spoke so highly of him! I walked into his office with a list of issues and I’m leaving with my diagnosis and treatment. I am so happy he was my doctor!

Mr Tev Aho

Urologist

The total experience of having the HOLEP Procedure was excellent in every way from the initial contact with Mr Aho's Private Practice Manager, admittance to HCA Princess Grace Hospital', and the world class operation and after care received from the surgeons and clinical staff. Comprehensive information was provided and all relevant questions were answered where necessary. I cannot stress enough how glad I am to have had this procedure which has enabled me to return to my normal life.

Dr. Pallavi Latthe

Obstetrician & Gynaecologist

Very easy to book an appointment. The hospital was clean and easy to find. Parking was a bit challenging as it was very busy with patients. The receptionist and the service they provided was good. The wait to see the Dr was less than 10 mins. The Dr we saw was excellent. She was very knowledgeable and offered lots of good advice and care. She seemed genuine in her support which gave us confidence a reassurance. Thank you. Highly recommended.

Mr Kartik Logishetty

Orthopaedic Surgeon

My Logishetty has been amazing throughout the whole process. I am only 25 and was extremely nervous if having the hip replacement surgery and he put me at ease explaining the options and why the replacement was our best option. Everyone involved with my care was excellent and made the whole experience stress free. The only issue I have had with this process is the length of the waiting list for the surgery

Mr Andrew Tatham

Ophthalmologist

I had both cataracts treated by Mr Tatham with intraocular lenses fitted. The whole experience was excellent and I no longer need glasses for distance. The quality of vision exceeded my expectations. I had good discussion about the sort of lens that would suit my lifestyle, the procedure was quick and comfortable and the outcome has delighted me. Would recommend without hesitation.

Mr Tony Antonios

Orthopaedic Surgeon

I had a great experience and an on my way to an excellent outcome under Mr Antonios’s care. Swift diagnostic process to identify a fully ruptured triceps tendon. Surgery followed and 6 weeks post-op all is going well and I’m on the road to recovery. Mr Antonios is a highly skilled surgeon and has been excellent throughout the whole process. Many thanks.

Great Western Hospitals Private Healthcare

Vascular Surgery, Audiology, + 16 more

Really happy with today’s visit. As always Dr Shetty was helpful and friendly. I have been very fortunate to have St Marks Hospital involved in my care. But I always prefer the whole Swindon team. I feel Dr Shetty listens to how I feel and acts appropriately. I appreciate his realism and honesty about outcomes and results and I fully trust his decisions.

Quality Dental : Fulham

Dentistry

Dr. Clayton was amazing she did an incredible job and she was so professional by doing that, also she spotted other cavity and cleaned that too. Overall I’m very satisfied with the service provided and honestly I big shout to my doctor I will definitely be back if I will have any other problem.

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

I had a consultation with the menopause specialist, we spoke in depth about all my symptoms. Dr Seepana was extremely informative and gave me all different options of treatment. I would highly recommend this service to all ladies with Peri/Menopause issues.

Harley Street Specialist Hospital

Cosmetic (Aesthetic) Medicine, Dietitian, + 8 more

Dr. Cascarini is wonderful! It’s so refreshing to meet a senior consultant who, despite all his experience, remains genuinely attentive, compassionate and engaged. He is incredibly knowledgeable and truly mindful in his approach. Highly recommended.

Nuffield Health Bournemouth Hospital

Orthopaedic Surgery, Cardiology, + 8 more

The team at the Nuffield were fantastic. I was understandably anxious about the procedure, and they were overly kind and caring, taking time to ensure that I was comfortable and answering my questions to put my mind at ease.