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Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Dermatology, Endocrinology & Diabetes, + 9 more

I had a mixed experience at my recent procedure. Staff were very friendly in general. However, I was shocked how inconsistent the experience was from one nurse to another. My scheduled procedure did not proceed as planned and as I came to around 6 pm on the evening of Monday First of December, I realised I was still attached to a cannula and I’m supposed to stay the night, which was not planned initially. I was told I should contact someone for my first visit to the toilet. As I did, a very irritable nurse came in and questioned me calling for I needing to use the bathroom. I had to explain to her the reason for calling is that it is my first visit to the bathroom. I then had a very painful antibiotic infusion via the cannula on my hand later that evening. The cannula was not stable. It was moving which was very painful and the nurse kept pushing it and kept asking me why I’m anxious. The same nurse came the following morning at 6 am, after I had not slept the whole night, to complete another equally painful infusion, and then proceeded to collapse a vein on my left hand When she attempted to take blood. I asked her to stop. She was not happy. I’m surprised that this is the quality of service received at a private care ward. I had both my hands with limited ability to move by the time I was to have breakfast. I was unable to use a fork and knife and was really getting upset at that stage as I was given jam containers which I was unable to open due to my hands being pin cushions . I felt helpless and burst our crying at that point: your caterer should really consider their clientele, as when a person does not have hands to use a fork and knife and is very weak then struggling to open a container is the last thing they are going to want to do. I had to call someone to open the jam for me when I eventually picked myself together. My main frustration at that point was not knowing why I am there and how long I was going to be kept for. A different nurse came in later that morning, she removed the cannula from my right hand which then enabled her to take blood from my right hand which as I explained to the other nurse as well is the only hand capable of giving blood. Simple as that, however communicating goals along way when also joined with common sense which I’m afraid to say the evening nurse did not display in spades. There was no need for all of the pain and uncertainty that I had to endure. I’m not usually a sensitive soul, I have had my fair share of hardship and I do not complain for no reason, however I feel this needs calling out, because it was completely unacceptable and could have easily been avoided.

Vermilion - The Smile Experts Kelso

Dental Care, Dentistry

Despite the industrial estate address, the practice is a lovely, bright, modern building adjacent to open fields, easy to find and ample parking close to the main entrance. I was met with a warm, friendly smile and the lady on reception couldn’t have been nicer. I was asked to complete a short health questionnaire on a tablet. I waited no more than 10 minutes before Dr Wright saw me. Both she and the nurse were also warm & friendly whilst very professional, everything was explained clearly to me, including the cost of the treatment, before treatment started. Dr Wright was extremely good at putting me at ease and checking on me as the treatment progressed. The anaesthetic was administered virtually unnoticed. After a few minutes Dr Wright removed my tooth completely painlessly, it was quick and there was barely any trauma to my gum. Even when the anaesthetic wore off, I had zero pain or discomfort and needed no further painkillers after the dose I had immediately before treatment. By far, the best experience in a dentists chair I have ever had, can’t recommend Vermillion enough

Harley Row Clinic

Child & Adolescent Psychiatry, Coaching, + 5 more

I am writing this review after my second video link conversation with Dr. Jeczmien. He didn't make me feel inadequate which enabled me to open up to him. It has taken me years to admit to myself that I needed help and I have finally found and taken the first step to hopefully stop chasing my tail and start to lead a normal life. If this review helps you to also take the first step to reach out for help I am over the moon for you. I was diagnosed as dyslexic at the age of 8years - I am now 46 years old. I didn't want another label but at least I now know I am ADHD a whole weight has been lifted and I am looking forward to try to have an organised life in the future.

Dr James Good

Oncologist

My whole experience at Genesis Care was beyond excellent from start to finish. Dr Good initially explained the SABR procedure to me and had such a pleasant manner I felt immediately at ease. His professionalism made me confident in both him and his treatment plan. As an anxious patient I was incredibly grateful for his excellent bedside manner. He acted promptly to get my treatment started and followed up soon after completion to ensure I was well. He is not only a renowned expert in SABR but has the ability to make you feel like a person and not just a patient. I felt in very competent and genuinely kind hands.

Mr Farid Ud-Din

Orthopaedic Surgeon

I greatly appreciated the careful diagnosis of my hip and spine issues by Mr Ud-Din after having suffered considerable pain and lack of mobility for too long. The operation was nearly painless and I was kept informed of progress throughout. My hospital stay was 26 hours in total and I was released to go home with all the requisite medicines. Because of the quality of the surgery I was a able to walk without crutches and painkillers after about four weeks. This was aided by physio Tom Murray. I have no hesitation in recommending Mr Ud-Din and his team to anyone needing hip surgery

Dr Dalbir Sohi

Paediatrician

We visited Dr Sohi regarding our 16 months old daughter common cold like symptoms and high fever which lasted for 5 days. She was amazing. We have been told other paediatricians before but Dr Sohi was by far the nicest. She did a very thorough and comprehensive examination, we spent quite a lot of time in her office and never felt rushed. She also did a swab test and called us the next day to tell us the results. It was a great pleasure to meet such a professional and caring paediatrician. Our daughter felt at ease with her.

The Princess Grace Hospital Outpatients

Diagnostics & Testing, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

The hospital itself was great and senior nursing staff on the day were informative and professional. My anaesthetist was phenomenal as was my amazing surgeon. However I had a bad experience with one of the health care assistants who wouldn’t let me use the bathroom and led to a bit of a weird experience. Plus when I got my stitches out two weeks later the nurse couldn’t see the stitches and she gave the tweezer to my fiancé who actually ended up getting the final ones out.

Fitzrovia Fertility

Fertility Medicine, Obstetrics & Gynaecology

Ms Khanjani is just amazing! From the moment we met Shirin we felt re-assured and confident. Shirin guided us from the very start and was a breath of fresh air from previous clinics and consultants we had been under. To put it simply and as clearly as we can: Shirin is the best. We have no hesitation in recommending Shirin. Without Shirin we would not be pregnant today with our healthy twin girls. Thank you Shirin, you really have given us everything.

The iGP - Private Doctors - Carmarthen

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

Very clean building with plenty of parking. Reception staff were helpful and friendly. Doctor and nurse were extremely kind, patient and helpful. I'm a really nervous patient and I'm sure I was a pain but they never let on. Explained everything at the end. Sent me lots of information in great detail. Communication is very organised and timely. Doctor followed up over the phone and sends me results really quickly over email.

Mr Simon Radley

General Surgeon

Simon is amazing, I bonded with him immediately when we first met and I had complete trust in his hands. If it wasn’t for him I wouldn’t have got the opportunity to have surgery on my bowel, he’s caring and very understanding. I feel privileged to have been in his care, and would recommend him without hesitation His team at the Harborne are lovey, nothing was too Much trouble and I was well cared for

Spire Clare Park Hospital

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

Fantastic service received by everyone one at the hospital. Including reception, nurses when attending pre op appointments. On day of surgery was attended by Lisa asking my requirements regarding food etc and clearly stated if I had any allergies etc and nothing was to much trouble. Service was great reception, nurses,and consultant and room service made my visit a relaxing one Many Thanks Daren L

Marris Medical

Pain Management, Breast Surgery, + 5 more

I would like to thank Dr Manojit Sinha for his wonderful care in the procedure I had and a massive thank you to the two ladies and gentleman who helped they were outstanding. From the moment arrived until I left after my procedure I felt totally looked after everything was explained and everyone went above and beyond to provide excellent professional care and support.

Dr Smruta Shanbhag

Obstetrician & Gynaecologist

Miss shanbhag was very professional. She took a detailed history and examined properly. I didn’t feel dismissed when I explained my symptoms to her. She took her time to also explain what she thought was going on with me. I had some other issues and because there was still some time during the appointment she offered to help me sort them out.

Mr Aditya Raja

Urologist

I did not have to wait long after my treatment to have a private meeting with Mr Raja. He explained very clearly what the results of the treatment were, and we discussed the next treatment going forward. I was given the opportunity to ask questions, and felt that my questions were positively and comprehensively answered.

Mr Tim Dudderidge

Urologist

True professional; set me and my loved ones at ease. I had complete confidence that i was in very safe hands given his experience and the assurance of the thorough and clear explanation of the procedure to be undertaken. Post op and follow up appointments have been first class. I would highly recommend Tim to others.

Mr Laxmikant Chaudhari

Obstetrician & Gynaecologist

It was an emergency procedure that was accommodated as a short notice request due to cancer diagnosis. The procedure was required before chemo could proceeded. The consultant was very accommodating, fitting me in to his next surgery urgently. The procedure was very professional, swift and successful.