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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

During my recent experience at Cleveland Clinic London, I was under the care of Professor James Teo and Dr. Dipesh Patel for my diagnosis of myelitis. I’d like to share a review of the care, diagnosis, and treatment I received during my short inpatient stay and subsequent outpatient follow-up. Diagnosis: The professionalism and expertise of both Professor Teo and Dr. Patel were evident. They took the time to thoroughly review my medical history, listen attentively to my symptoms, and conduct a series of comprehensive tests. The diagnostic process was meticulous, involving advanced imaging and laboratory analyses, all explained clearly, which left me feeling confident about my care. I was admitted as an inpatient for a couple of days, and my stay was exceptionally comfortable and reassuring. The modern hospital environment and top-notch facilities contributed to a positive experience. The nursing staff was attentive and highly trained, providing outstanding care around the clock. I appreciated their responsiveness to my needs, ensuring I felt comfortable during my brief stay. Daily visits from Professor Teo and Dr. Patel allowed me to discuss my progress and any concerns I had, reinforcing my sense of being valued and cared for. Following my inpatient stay I transitioned smoothly into outpatient care. My follow-up appointments have been invaluable, with thorough evaluations of my ongoing recovery. The clinic’s proactive communication, including test results, appointment reminders and prompt responses to my queries, has greatly supported my journey. They also provided me with educational resources to help manage my condition effectively. In conclusion, my experience at Cleveland Clinic London, particularly under the care of Professor Teo and Dr. Patel, has been exemplary. Their dedication to providing personalized and compassionate care, paired with their expertise, has made a significant difference in my ongoing recovery journey. I highly recommend this facility to anyone seeking exceptional medical care. The quality of diagnosis, treatment, and continued support truly sets Cleveland Clinic London apart.

The Royal Marsden Private Care - Cavendish Square

Oncology

I have been under the care of Dr Alistair Ring since September 2024, and from my very first visit to The Royal Marsden, I knew I had made the right decision to begin chemotherapy there. During our initial consultation, Dr Ring immediately put me at ease, even though I had just received a difficult test result minutes before our meeting. He took the time to explain the Oncotype test for example and the treatment options available, making it clear that every step of my care would be centred around me. Dr Ring’s attention to detail and his encouragement to ask questions gave me great confidence and helped me feel empowered throughout my treatment. Following chemotherapy, I began medication that induced menopause, and thanks to his early guidance on potential side effects and how to manage them, I felt fully prepared. I also appreciate that he has been open to ongoing conversations about my treatment, including exploring HRT options, this openness means a great deal. The clinical staff at The Royal Marsden have been exceptional. They have consistently provided compassionate, professional care, and I genuinely look forward to seeing them at each follow-up. They remember small details and speak to me as a person, not just a patient, which makes every visit a positive experience. I cannot recommend Dr Ring and The Royal Marsden highly enough. I am deeply grateful for the outstanding care and support I have received and continue to receive from the entire team.

Nightingale Hospital

Nursing, Nutrition, + 3 more

As a someone who has never experienced detox/rehab, group therapy, meetings, psychiatric evaluation or support and with very little exposure to discussion or open dialogue about my addition or indeed addiction in general it would have been helpful to have a better introduction/orientation to the process, perimeters, etiquette etc. I full appreciate the variables and ambiguities in an environment such as this but even being aware of what they might be would have been helpful. I felt my length of stay and the detox treatment was minimised and at times mocked, invalidating my treatment, commitment and if I’m honest, my character. I felt ridiculous and vulnerable and two particular group sessions. I would never have mocked anyone else’s efforts or derided anyone on their multiple attempts at recovery but if I had I would have fully expected to be challenged for doing so - I didn’t feel there was anyone interested in challenging the negativity directed towards me and it left me feeling quite isolated and undermined.

HCA Healthcare UK The Princess Grace Hospital

Breast Surgery, Urology, + 8 more

My experience with Quen was exemplary - at the time of first meeting him, my humerus had been fractured for 2-weeks & I was in pain, so he very speedily made himself available for a call to discuss the procedure, and once this had been done, booked me in for surgery the following week. On the morning of the procedure, he once again came to see me to discuss the procedure and let me ask any questions I had, which really reassured me. He then came to see me the morning post the op too, to discuss next steps. Ever since the operation, my arm has steadily been on the mend and this is no doubt down to the great care that Quen & the team have showed throughout. I've also seen Quen for two follow-up X-Rays where he has discussed the progress with me, and with this, I've been able to become more competent & confident in carrying out my day-to-day. I couldn't recommend Quen enough - not only has he been brilliant throughout but he's also a thoroughly lovely man.

Mr Dominic Coull

General Surgeon

My experience was first rate from beginning to end. At my first consultation Mr Coull gave me a very clear understanding of my treatment options and guided me to a decision that took account of my priorities. On the day of the surgery he was supportive and encouraging and left me feeling I knew exactly what I needed to do to recover well. I had only minimal pain post the procedure and my tiny neat incisions healed quickly. At my final clinic Mr Coull checked my progress with care, reassured me and left me feeling confident to put the procedure behind me and return to all my activities. Mr Coull clearly has a very high level of technical skill but he is also a fantastic communicator. Despite being in my seventies, keeping physically active is very important to me. Unlike other doctors of my experience, Mr Coull was respectful and supportive of this and this meant a great deal to me.

Mr Ardeshir Bonshahi

Orthopaedic Surgeon

From my initial conversation relaying the advantages of undergoing a knee replacement, but also the implications of surgery, to date at the 6week consultation, I have found Mr Bonshahi to be very straight forward speaking which is very refreshing. He has relayed information in every explicit detail. My confidence in undergoing this procedure was at no time wavered, the reasurances given surounding the entire procedure and visit completly relaxed my spirits. He is without doubt, the most outstanding orthopaedic surgeon and must be so proud and pleased to work in such a wonderful environment as the Highfield Hospital surrounded by the excellence of his support staff. I cannot express my gratitude, thanks and appreciation to both Mr Bonshahi, his staff, every single person at the Highfield Hospital and the NHS

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

I had my Pre-assessment on 14/91/26 at 09.30. I arrived early because of the inadequate parking at the hospital but was pleasantly surprised to be able to park straight away so, I arrived at 09.00 for my appt. I registered with reception then the nurse, Sharon, called me. Sharon talked me through my Pre-assessment and explained in detail what would happen when I'm admitted for my op. She gave me an ECG, took MRSA swabs and I had my bloods taken. Sharon explained several forms to me and provided Octensian wash and nasal gel for me to use prior to admission and after. The whole experience was positive. Sharon was very professional with an easy, friendly manner and kindly answered my questions that she had not already covered.

Nuffield Health Newcastle

Plastic Surgery, General Surgery, + 6 more

I had a really positive experience staying at Nuffield Hospital. From admission to discharge, the staff were friendly, welcoming and kind. Everyone I interacted with was attentive, reassuring and helpful, which made a big difference during surgery and early recovery. Even when things were not perfect, such as not having a post-surgery bra in my exact size and sending me home in one that was a bit too big in the cups, the care and effort from the team never wavered. They handled everything with warmth, professionalism and good humour! Overall, I felt well looked after, respected and supported and I am very grateful to the staff who made what could have been a stressful experience feel calm and manageable. 💗

Mr Ashutosh Acharya

Orthopaedic Surgeon

Mr Acharya performed both my hip replacement surgeries, the first in October 2024 and the second in November 2025, and I am absolutely delighted with the outcome. I am also a Stage 4 cancer sufferer and he went out of his way to liaise with Clatterbridge to ensure my treatment was managed around the surgeries. Everything was explained to me very clearly and I am now walking perfectly and, most importantly, pain free! Mr Acharya was easy to discuss my options with and I always felt able to ask him questions.

Mr Sushmith Gowda

Orthopaedic Surgeon

Mr Gowda has been very clear in his explanation of what the procedure entailed and the possible outcomes including level of pain possible although luckily I experienced only mild discomfort. His approach is friendly but extremely professional - an excellent bedside manner. He gave enough time for me to ask any questions I might have and was at all times reassuring. I felt confident about my treatment and that he was listening to me. Absolutely no complaints.

The Doctors Lounge Chalfont

General Practice (GP)

I think the Doctors Lounge is such a great personal investment. You are able to see a doctor quickly, they have all your notes in front of them and have excellent referal doctors should you need further support. I cannot recomend Dr. Nik Chopra and his team more highly. It also means you take pressure off your local GP who can then spend their time with patients who need to use the NHS service. Think outstanding service and value for money.

Miss Linnea Cheung

ENT Surgeon

Clear explanations in an understandable English. Pleasantly calm attitude, no mentioning of my advancing age as the most likely cause of the problems. No unease in case my questions might have had some rough edges. The explanations given as the most likely cause for my BPPV issues agreed with my own ideas and did much to put my mind at ease. I am sincerely grateful for having met Ms. Cheung in her role as consultant for my health problems.

Mr Neil Kukreja

General Surgeon

I met with Mr Kukreja who was incredibly knowledgeable, friendly, and reassuring. He explained everything in great detail in a way that was easy for me to understand, and made me thoroughly aware of the potential risks of my treatment in a way that was calming rather than frightening. It is quite impressive to meet someone for the first time and immediately develop a strong sense of trust. For this, I am very grateful.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

After failing to get an appointment with my GP, my Daughter made an appointment for me at WLC , within a couple of hours of phoning I was seen by the lovely Dr. York. She identified me having a chest infection, and reduced power in my lungs . Collected prescription from chemist. At 82 , I think I would have ended up in hospital had it not seen this Doctor. Amazing service Now a day later feeling much better. 😎

Mr Riaz Agha

Plastic Surgeon

Dr Agha and chaperone were both very friendly, made me feel at ease and answered any questions I had at my consultation. Dr Agha was very professional and explained everything in detail in order for me to have an understanding of what was needed during my surgery to ensure I am fully informed prior to the surgery being carried out. Cannot wait to have the procedure done now...very excited

Mr Vijaya Kempanna

Orthopaedic Surgeon

I would just like to say the overall experience for having my full hip replacement was marvellous . From the staff the physio team, nurses and most of all Mr Kampanna can’t thank them enough.Its only 7 week since I had my op and already walking just with one stick. Well on the way to a full recovery thanks to these people. Mrs June J.