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Mr Nick Ohly

Orthopaedic Surgeon

When I went for the original consultation I had requested Mr Ohly on the recommendation of a friend whose hip he had replaced. I had deliberately not looked up his credentials as I wanted the first hand impression. (Of course I would follow this up subsequently.) At the initial meeting I liked his approach. He covered a lot of ground in language which was accessible to someone not at all clear on how bad my knee was, far less what could be done. I was not talked down to, and thus I felt able to ask questions, the answers to which I really wanted to know in order to look at how I was going to manage the whole business mentally and physically. I knew so little at that point, but in the following months I read and slowly became clear on what was about to happen. During that time I sent him a few emails and his responses were always prompt and thorough. I was scheduled for the operation in early October, but for reasons beyond his control, it had to be postponed. None of my preparation had included that possibility. Having geared myself up for it, I was extremely distressed at this turn of events. Mr Ohly took time to talk me through the situation and reassure me. He could have left it to someone else, but he did not. By the time I got to the operation I had full confidence in him because of how he had treated me as a human being. He knew I was scared and he managed that very well. I was not dismissed. When he came to see me after the operation he was professional and kindly. I was just relieved. In my follow up meeting he very shrewdly picked up on my concerns and dealt with them well. Seven weeks on I can see a future which I had thought was disappearing as my life shrank to cope with the pain I was enduring. I will never climb Mount Everest but I can climb stairs, something I could only do with extreme distress two months ago.

Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I would like to express my sincere thanks and appreciation to doctor Arun for the excellent care I received during my surgery in November. From the beginning, I felt very well looked after, and the procedure itself was handled with great professionalism and skill. The outcome of the surgery has been very positive, and I am extremely pleased with the results. What stood out most to me was the doctor’s empathy and understanding. He took the time to listen to my concerns, understood the impact the problem was having on me, and addressed everything clearly and reassuringly. This made a significant difference to my experience and helped me feel confident and at ease throughout the process. Thank you for the high standard of care and for treating me with such kindness and respect. I am very grateful.

Mr Raj Nigam

Urologist

I underwent a circumcision procedure after being diagnosed with a medical condition. Mr Nigam and his secretary Jessica were brilliant from the very first email response right the way through to my final review. All my questions were answered promptly and the whole process was managed in a really efficient, dignified and professional manner. My initial consult was arranged within 48 hours of my first enquiry email, and after informing the team that managing this was time sensitive, my treatment was booked within 10 days. I was really well prepared for what to expect and the post-op phase, and truly found that there was little/no discomfort. I'd 100% recommend Mr Nigam and Jessica for anyone in need of his expertise!

Optegra Eye Hospital Hampshire

Ophthalmology

Pleasant waiting area with self-service drinks available. Within an hour you are called and escorted into the preparation/recovery room where you are prepared for the operation and the procedure is explained including a visit from the surgeon to check if you have any questions. The operation takes place in the adjacent theatre where again efforts are made to keep you informed as to what’s happening and before you know it you are escorted back to your recovery area for water and a biscuit. Staff were pleasant and attentive at all times. Once thoroughly checked out you return to the waiting area to be collected by your escort who has already been called to say your are ready for collection. I was back home within 2 hours

Mr Mark Broadbent

Orthopaedic Surgeon

I consulted Mr Broadbent regarding Carpal Tunnel Syndrome in my left hand. As a professional musician it was important to me to be seen and treated as quickly as possible. From initial consultation to surgery and follow-up it was a little over three weeks in total. Mr Broadbent’s care was exemplary. I was treated with respect and kindness at all times. I was fully supported throughout my treatment and all my concerns and questions were answered fully. The surgery was a complete success. I would highly recommend Mr Broadbent. Thank you so much for everything.

Mr Azhar Din

Orthopaedic Surgeon

From the very first meeting with Mr Din I was fully aware of what was going to happen during my procedure and what he wanted to get out of my operation to make my life easier and getting back to Normal life with work and sport. I am overwhelmed of how well the operation went and what I am achieving in such a short space of time and that’s all down to Mr Din. I have friends who are athletes in many sports and I have said if you ever have knee injuries you need to ask for Mr Din because he’s the best out their in my opinion.

Mr Azhar Iqbal

Plastic Surgeon

I recently had a full face and neck lift with fat transfer done by Mr Azhar Iqbal ,this is my second procedure done by him, i put my full trust in him and i was so so happy i did , i was very nervous abt this procedure being done , after long thought i decided on having it done , the results are amazing to say the least , i get so many compliments of how fresh and natural my face looks , i would recommend Mr Iqbal to anybody , the aftercare was second to none i couldnt fault him and his team at Spire Liverpool at all xx

Mr Ahilan Kailaya-Vasan

Neurosurgeon

From the start of coming in I was informed every step of the way with what was happening and what options were open to me, nothing was to much trouble. My family was thought of as well as myself enabling them to feel that I was in good care and knew I was being looked after. Mr Ahilan Kailaya-Vasan and his team showed the upmost professionalism, care and kindness in what was a traumatic and frightening experience. I felt confident with himself and his team who I feel saved my life. No words can express how grateful I am.

Mr Sam Wilde

Physiotherapist

Sam provided the best physiotherapy care I have received. I had a long standing back injury for well over a year, had seen many different professionals about it, and he fixed it in a matter of weeks. If you are struggling with an issue for a long time and feeling hopeless then he is your guy. He's helped me with various other issues also - he is my go-to physiotherapist for any issues I have now.

Dr Ankur Gulati

Cardiologist

Dr Gulati was excellent throughout my consultation. He was highly professional, took the time to explain everything clearly, and was very approachable and available for questions. I felt that all of my concerns were fully addressed, and I was involved in making a clear and reassuring plan together. I am very happy with the care I received and would highly recommend him.

The iGP - Private Doctors - Newport

Diagnostics & Testing, General Practice (GP), + 10 more

The doctor was extremely kind, friendly and understanding. He made me feel very at ease and listened to everything I said. Most importantly, he did all the checks needed for my condition. Nothing was too much to ask for, and my examination was shared with my NHS surgery as requested. Thank you!

Quality Dental : Horsham

Dentistry

Accommodated me with an appointment at short notice after my crown fell out. My dentist was on holiday but another dentist (apologies not sure if his name) saw me and secured the crown back in although I was told it may not last and would probably need further attention.

VB Aesthetics

Cosmetic (Aesthetic) Medicine, Dermatology, + 1 more

I was really nervous about my treatment as I have never had anything done before. I had a consultation with Shelly and she explained all about the treatments on offer and recommended what she thought was best. I love the results and will definitely be back soon!

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

We haven’t received any blood test results, and it’s now nearly 3 weeks since they were done. We don’t know who to contact, we keep calling the outpatients phone number unsuccessfully. We are very disappointed, especially for the price of the consultation.

Vision Scotland Glasgow

Health and Social Care, Ophthalmology, + 1 more

I was apprehensive before the visit but I was quickly reassured by staff. I wasn’t rushed and all my questions were answered & staff made sure I understood procedures.