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VISIO Health

Ophthalmology

I had a very good experience with Visio Health when I had recent laser treatment following cataract surgery on both eyes with Ms Sandhu. The cataract surgery, which took place in hospital in July and October, has been very successful. I no longer need glasses after having vision corrective lenses. And I hadn’t realised quite how blurred and sepia my sight had become. My vision is now very clear and bright. It really has positively impacted my life. Everything looks like it did back when I was young. It’s so much more cheerful than that blurry, yellow sight that I had grown so used to. And I am so much more confident when driving. No more night glare. I was really apprehensive and anxious about cataract surgery. So much so that it was decided that I would have the procedure under general anaesthetic. But I can honestly say that despite all the worry the end result is better than I could have imagined. The laser treatment at Visio to improve my sight further with one session of laser treatment was totally painless, very straightforward and uncomplicated. The clinic was very well organised and the staff were all lovely. A very good experience.

Thames View at Charing Cross Hospital

Respiratory Medicine, General Surgery, + 39 more

I actually did not get to use the facilities in the private wing of Charing Cross Hospital, as I was seen in neurophysiology on level three of the NHS departments. The only time I had to go up to the 15th floor was to get two forms, stamped and provide my pre-authorisation number that meant getting in a crowded lift and riding up to the 15th floor, which took a very long time as the lift stopped on nearly every floor. Then I had to go back down to level three for tests. It was actually quite stressful for someone with my health conditions to do this, and to be expected to do this administration as the patient!. The waiting area in the NHS department was not relaxing, it was very hot, no natural light was had limited/poor ventilation and the receptionist was quite rude. The medical staff were more polite. When I pay for private healthcare, I prefer to stay in the private department than in the crowded NHS areas. I gather on this occasion the tests were not available in the private wing, but perhaps another hospital where the consultant worked would’ve been able to accommodate. I was not informed that the tests would be in the NHS department.

Spire Manchester Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 11 more

Walking into Spire hospital at Manchester, I was greeted by really good reception staff who listened to what I said and then made it happen. It felt very well organised. Into the wards/clinics for treatment, I was again greeted by friendly, confident staff who quickly put me at ease and explained what was to be carried out. All of my tests/treatments were carried out very professionally, on time and with care and respect. I felt comletly at ease throughtout. 5 Stars in every respexct for the clinical staff and Spire Manchester. Bad Experiencies. Dealing with the Spire Online/ Phone back office and Booking System. It was diabolical in all aspects. It appeared to be very dis-jointed and not able to pass information on internally nor take notice of what I told them. I received meaningless paperwork that bore little resemblance to what was to be done and its timeline. The night before treatment, around 8 p.m., I even received an email that told me all my procedures/ tests were to be carried out in Liverpool, not Manchester. Very poor level communications from Spire admin. very bad experience for me.

Mr Gautam Talawadekar

Orthopaedic Surgeon

I cannot recommend this orthopaedic surgeon highly enough. From my very first consultation through to surgery and follow-up, the care I received was exceptional. He took the time to explain my condition clearly, outlined all treatment options in a balanced and honest way, and made sure I felt fully informed and reassured at every stage. His manner was calm, professional, and genuinely caring, which made a significant difference in what could have been an anxious process. The surgery itself went extremely smoothly, and the standard of care before and after the procedure was outstanding. I felt listened to, respected, and treated as an individual rather than just a case. Communication was excellent throughout, and all my questions were answered thoroughly and patiently. I am very grateful for the expertise, precision, and compassion shown, and I would not hesitate to recommend him to anyone seeking high-quality orthopaedic care.

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

Great! Excellent overall experience. Facilities in general good, room, cleanliness, staff and procedure. I really am a fan, and if necessity arises would return with a lot of confidence that things would go well. Two small items of feedback : Negative - situation of the centre is not ideal and some patients get a view of a dingy disused courtyard . This is a minor point ! Food could be a little more interesting. Positive - its both reassuring and positive that the whole experience, especially the excellent staff, are so personal. The patient feels that care is tailored specifically to them. Little danger of removing the wrong leg! Warm human interchanges throughout, which is very, very good!

Ovara Health

Acupuncture, Breastfeeding and Lactation Counsellor, + 12 more

After seeing several gynecologists, Mr Raza was at last the most reassuring and straight forward in explaining why having a robotic laparoscopic hysterectomy would be the best way forward for me. I am now 6 weeks post op and I am feeling great. I am continuing to be amazed by how small my scar is (2cm!). I would highly recommend Mr Raza to any women doubting whether to have the operation. Every person is different of course but he is so knowledgeable, kind and professional. His PA - Sukhy - has been extremely helpful, supportive and always at the end of the line if I had any question - even during the Christmas week. Thank you !

Miss Lucy Satherley

General Surgeon

From the very beginning of my triple negative breast cancer diagnosis, my consultant surgeon was nothing short of incredible. She was consistently supportive, compassionate, kind, understanding and deeply caring, which made an overwhelming situation feel far more manageable. She carried out my lumpectomy, and I genuinely could not have asked for better results. She is outstanding at what she does, and her commitment to her patients is very evident. Her care, dedication and professionalism were first class throughout my treatment, and I feel incredibly fortunate to have been under her care. She is, quite simply, the best there is.

Dr Edward Seward

Gastroenterologist

The most important thing for a patient undergoing a medical procedure is the trust between the patient and the doctor From the assessment meeting, followed by the brief consultation with Dr. Seward, and throughout the medical procedure, I felt that I was being treated in the most professional manner possible. Dr. Seward demonstrated extensive knowledge, professionalism, and confidence, and created a comfortable atmosphere between us, providing clear information throughout the entire process. I would even venture to say that, to a certain extent, a friendly rapport developed between us.

Matrix Eye Clinic

Ophthalmology

The treatment I received at the Matrix Eye Clinic was excellent from both Mr Guy Smith and his first class team. The results from the cataract operation in both eyes is sensational. My eyesight is significantly improved, the length, the accuracy and the intensity of the colour are all enhanced. I am absolutely delighted. Before I had the operation I was considering exchanging our television for a new model because I was having difficulty in reading small print and the scene was blurred. Now I can enjoy watching. Amazing! I have no hesitation in recommending Matrix Eye Clinic.

Mr Ahmed Abdelmaksoud

Ophthalmologist

I researched Lazer eye surgery and asked specifically for Dr Ahmed Abdelmaksoud based upon his portfolio, knowledge and experience, luckily there was a last minute cancellation and I did get in with him. I feel like he has been excellent throughout the whole process he has explained everything with confidence and gave me confidence in the procedure and that it would be done to a high standard. The procedure itself he made me feel at ease and provided excellent aftercare. I would definitely recommend.

Spire Portsmouth Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), General (Internal) Medicine, + 8 more

Very happy to see Miss Fraser 6 weeks after my fascial sling which has completely stopped my stress incontinence . I'm pleased to say my operation has been a success more than I ever expected and Miss Frazer and her team have been amazing from beginning to end . Wish I had this done sooner rather than waiting after 10 years of bladder issues since child birth . Looking forward to being able to do normal activities with my children without having to worry about my badder . Thank you so much .

Meliora Medical Group

Physiotherapy, Sports & Exercise Medicine

I recently visited Meliora Medical Facilities and was genuinely impressed. From the very first moment, I was welcomed by friendly, professional staff and a clean, well-organized environment. The level of expertise and experience they bring, combined with the care and respect they show to their patients, is truly top class. It is five-star service in every sense. I would highly recommend them, and this will definitely be my one and only medical group for any future rehabilitation or treatment.

Mr Praveen Panose

Orthopaedic Surgeon

I saw Mr. Panose for hip tendinopathy - he explained the issue and options clearly, along with the pros & cons and likely outcomes. I received a PRP injection - the team and Mr. Panose were kind and professional and the condition I have been suffering for years has vastly improved. I have had steroid injections before and I would always now advocate PRP if it is an option - it has had a material and long lasting positive impact. I am delighted i met Mr. Panose and was under his care.

Dr Zainab Laftah

Dermatologist

Dr Zainab Laftah is an absolute gem. I attended my appointment with a skin problem on my forehead which had been unresolved by 2 doctors prior to visiting her. She is highly experienced and knowledgeable and knew exactly what she was talking about. Within 1 week of her treatment plan my skin cleared up and I felt relief after so long. I'm so very thankful for her, she is great at what she does - I would highly recommended her.

Mr Peter Dacombe

Orthopaedic Surgeon

I wanted to share my gratitude for the excellent care I received from Mr. Dacombe. Following my ASAD and distal clavicle excision, I’m already feeling much better. It’s clear that Mr. Dacombe truly cares about his patients; he is so knowledgeable and made me feel comfortable throughout the process. He was always easy to talk to and reach whenever I had questions.

Miss Ghada Salman

Obstetrician & Gynaecologist

I am beyond happy with my experience and genuinely adore Dr Ghada Salman. She is an exceptional doctor, incredibly professional, kind, and compassionate. She made me feel heard, cared for, and completely at ease throughout the visit. Her expertise and warmth truly stand out, and I am so grateful to be under her care. I cannot recommend her highly enough.