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Spire Manchester Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 11 more

Walking into Spire hospital at Manchester, I was greeted by really good reception staff who listened to what I said and then made it happen. It felt very well organised. Into the wards/clinics for treatment, I was again greeted by friendly, confident staff who quickly put me at ease and explained what was to be carried out. All of my tests/treatments were carried out very professionally, on time and with care and respect. I felt comletly at ease throughtout. 5 Stars in every respexct for the clinical staff and Spire Manchester. Bad Experiencies. Dealing with the Spire Online/ Phone back office and Booking System. It was diabolical in all aspects. It appeared to be very dis-jointed and not able to pass information on internally nor take notice of what I told them. I received meaningless paperwork that bore little resemblance to what was to be done and its timeline. The night before treatment, around 8 p.m., I even received an email that told me all my procedures/ tests were to be carried out in Liverpool, not Manchester. Very poor level communications from Spire admin. very bad experience for me.

The iGP - Private Doctors - Carmarthen

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

Attended for a blood test. I’ve had multiple bad experiences with blood tests over the years. This is primarily because I have very small and narrow veins which disappear with the touch of a needle..☹️ I find the whole experience extremely painful and distressing … I explained all of this to Debbie, the wonderful and kind nurse who attended me. She was brilliant! Totally put me at ease and was incredibly supportive and gentle. I was definitely a challenge for her as my veins were completely uncooperative per usual. But she took her time and used the smallest needle possible to minimise any discomfort. She succeeded in the end and managed to get enough blood for a full blood count!! Miraculous! I am so very grateful to Debbie for turning a potentially very upsetting and negative experience into a positive outcome. She has helped me to regain a little more confidence in having my blood taken again. Thank you Debbie! 😊

Mr Sacheen Kumar

General Surgeon

I had an excellent experience with Mr Sacheen Kumar as part of a coordinated operation involving three surgeons all completing separate procedures. From the outset, he was highly professional, approachable, and reassuring. He took the time to provide a clear and detailed overview of the procedure he would be performing and patiently answered my long list of questions without ever making me feel rushed. What truly stood out was his commitment to patient care. Mr Kumar went above and beyond to align his schedule with the other two surgeons, working late into the evening, to ensure the operation could proceed as planned. Despite heading off on holiday shortly afterwards, he still made the effort to visit me post the operation over the weekend. This level of dedication and professionalism was greatly appreciated and made a significant difference to my overall experience. I would highly recommend Mr Kumar.

Mr Iain McLaughlin-Symon

Orthopaedic Surgeon

Mr Iain McLaughlin-Symon performed surgery on my left hand to correct dupuytrens contracture on my little finger. The surgery went well and I left hospital with my hand well bandaged and protected. After 1 week a very proffessional nurse removed the big bandage and replaced with a smaller bandage and I was provided with a splint to wear at night to keep the finger straight. Another week later another very proffessional nurse removed the bandage and removed all of the tiny stitches in the wound. The attention to detail by all of the staff who helped me was very impressive and has contributed to the excellent outcome of my surgery.

Mr Jonathan Gill

Urologist

Mr Gill was very professional, kind in his manner and understood that my condition was affecting my quality of life as an active older person. He was very clear with his explanations as to the surgery he recommended and answered any questions that I had. He put me at ease before the surgery and was very attentive after the surgery with his excellent bedside manner. I am now fully covered and getting back on with my busy life so overall I was very pleased with Mr Gill and his expertise. As an addition I was very well looked after at the hospital and the nursing staff were very caring.

Lanserhof at the Arts Club - Medical

Acupuncture, Cardiology, + 14 more

I had booked a vitamin infusion. The whole experience was a desaster. The nurses used several needles but were not able to “find a good Vene” as they called it. They said my venes are the problem which is ridiculous as I had been to your place to get infusions multiple times and there never was a problem. As a result, I now have three large bruises and my arms hurt. I left without getting the infusion. The ladies did not even apologize. In my view, they should get proper training both when it comes to doing injections and servicing clients. I will not return.

Mr Sam Singh

Orthopaedic Surgeon

The care that I have received from Mr Singh and his team has been outstanding from start to finish. The surgery went extremely well and I am very pleased with the results. The level of care that I received throughout - from my first consultation to post op was really well managed and done so with a friendly smile. Everything was explained to me clearly and I felt listened to so I knew I was in capable hands. I would highly recommend Dr Singh to anyone considering surgery.

Mr Charlie Talbot

Orthopaedic Surgeon

Charlie Talbot is a fine and friendly consultant, known and loved by many in the medical profession and a patient like me . At the Duchy Hospital in Harrogate, partly private-partly NHS, I could not have had better care and advice from him and from his delightful and very competent friendly PA working and supporting patients and him in the backgrounnd. I would highly recommend Charlie and the whole caring set-up for any shoulder priblem.

Mr Andrew Shepherd

Orthopaedic Surgeon

I was self funded and Mr Shepherd took on my case for new hip - other private hospital had turned me away. The operation was done within six weeks as an epidural and all went well. I had 2 nights stay and was treated with professional courtesy from all staff. Mr Shepherd promised me all would be well with no more pain , and so it is. I would recommend Mr Shepherd's team at Nuffield for a procedure.

Mr Pranay Singh

ENT Surgeon

Very kind and polite doctor. The problem was getting an appt. Leave two messages with his secretary and she never came back to me. Tried to book online but came to end of booking and it wouldn’t finish. Then phoned the hospital general number. Twice rang and after a while was cut off. Finally got through and sorted an appointment. Everybody at the hospital was very polite and helpful.

Deanbrook Practice

General Practice (GP)

Neither I nor my wife visit Dr Johnstone very regularly but whenever we do one can be confident of good advice and a friendly reception. One of DrJohnstone's particular skills is that she can always put you in touch with an expert in his/her specialist field. Today we saw Dr J's temporary stand in. Once again- first class Peter B

Prof. CK Sinha

Paediatric Surgeon

Dr Sinha is EXCELLENT!! A brilliant surgeon with great bedside manner. He is patient focused and made sure my son age 9 was comfortable for the first appt, pre-op, surgery, post-op, and follow-up. Highly recommend Dr Sinha for circumcision. Very friendly, knowledgable, and great central London locations. THANK YOU!!

The London Clinic

Geriatric Medicine, Haematology, + 13 more

From beginning and now in the end of surgery I’m so happy for everyone who made this happen they are so collaborative respectful helpful caring professional in what they do So in general I’n this moment we speak I’m so happy with everyone specifically Dr Paul Stimpson 🙏

Surrey Foot and Ankle Clinic

Orthopaedic Surgery, Orthotics, + 1 more

Excellent service from beginning to end. Mr Solan's secretary is efficient, friendly and helpful and Mr solan and all his staff are exceptional in their care. I have had a serious ankle issue which needed operating on and couldn't have ben better cared for.

OS Clinic

Neurosurgery, Oral & Maxillofacial Surgery, + 6 more

At my most recent visit, Dr Berber was calm and reassuring, clearly explaining my progress and confirming that physiotherapy was the appropriate next step. I felt very well supported, knowing he will continue to monitor my recovery closely and thoughtfully.

Dorset Heart Clinic

Cardiology

It's always a good experience seeing Dr Babu at the clinic. He's brilliant at his job, very knowledgeable, and always kind and attentive. He always has time to answer any questions I have and I feel very lucky to have him and his team looking after me.