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Spire Manchester Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 11 more

Walking into Spire hospital at Manchester, I was greeted by really good reception staff who listened to what I said and then made it happen. It felt very well organised. Into the wards/clinics for treatment, I was again greeted by friendly, confident staff who quickly put me at ease and explained what was to be carried out. All of my tests/treatments were carried out very professionally, on time and with care and respect. I felt comletly at ease throughtout. 5 Stars in every respexct for the clinical staff and Spire Manchester. Bad Experiencies. Dealing with the Spire Online/ Phone back office and Booking System. It was diabolical in all aspects. It appeared to be very dis-jointed and not able to pass information on internally nor take notice of what I told them. I received meaningless paperwork that bore little resemblance to what was to be done and its timeline. The night before treatment, around 8 p.m., I even received an email that told me all my procedures/ tests were to be carried out in Liverpool, not Manchester. Very poor level communications from Spire admin. very bad experience for me.

Clarity - New Cross

Ophthalmology

My experience throughout foe both eyes and post care has been excellent. Dr Allam was excellent, very professional, knowledgeable about cataracts . My initial surgery was deferred from 2nd Dec until 16th December 2025. This was due to my right being unfected. Dr Allam reassured me that my surgery would happen before christmas. The surgery did happen on 16th December. From preparation to surgery Dr Allam and team excelkent in communicating to me the process Typea of Lenses and cost. Lynne (nurse) was excellent exolaining post-Surgery and demonstrating how to apply the anti-biotic eye drops .Excellwnt support was privided in terms of eye protectors,tape and drops. Follow up by Dr Allam was excellent abd made me feel valued as a person, not just as a customer. The surgery was a major success. On 6th January 2026 I had a last follow up post surgery assessment. Resukting in Dr Allam confirming through eyes assessments, tge surgery was a success. I want to say thank to DR Allam and team for an excellent support abd for the first time since I was 7 years old I can see amazingly well !

Nightingale Hospital

Nursing, Nutrition, + 2 more

As a someone who has never experienced detox/rehab, group therapy, meetings, psychiatric evaluation or support and with very little exposure to discussion or open dialogue about my addition or indeed addiction in general it would have been helpful to have a better introduction/orientation to the process, perimeters, etiquette etc. I full appreciate the variables and ambiguities in an environment such as this but even being aware of what they might be would have been helpful. I felt my length of stay and the detox treatment was minimised and at times mocked, invalidating my treatment, commitment and if I’m honest, my character. I felt ridiculous and vulnerable and two particular group sessions. I would never have mocked anyone else’s efforts or derided anyone on their multiple attempts at recovery but if I had I would have fully expected to be challenged for doing so - I didn’t feel there was anyone interested in challenging the negativity directed towards me and it left me feeling quite isolated and undermined.

Practice Plus Group Surgical Centre, Devizes

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

I was made to wait 6 months for my cataract operations because I had a cardioversion. This is a short sedation rather than a general anaesthetic. I have been given no clinical explanations for this. I am in perfect health despite my age. I understand that a normal waiting time at other hospitals is 6 weeks with good recovery after a major operation. I suspect there are no clinical reasons, just a bureaucratic hesitation to take the slightest risk. I wonder how many patients discover that “Well soon” should be retitled “Well sometime”. Your bureaucratic incompetence is illustrated by your list of specialists which does not include the name of my surgeon, your lead ophthalmologist Dr Marzena Raszewska. It is her recorded ability that persuaded me to wait the 6 months rather than seek an alternative.

Mr Sujaya Dheerendra

Orthopaedic Surgeon

Mr Dheerendra could not have been more professional, appropriately friendly and always explained everything so I could understand what he was going to do .He was exceptionally helpful in securing a hospital place where I would be accepted for the operation I needed. (Other medical conditions had made this a difficulty in the hospital of my first choice.) He was an excellent surgeon, my recovery has been very good, he took extra time to make 3 additional visits when I was in hospital to ensure that the wound was healing properly. He was very good at listening to me, both in terms of my current problems and in terms of my expectations for recovery. I would not hesitate to recommend him to anyone, both for his skills as a surgeon and for his ability to communicate with his patient

Dr Mark Philip Cassar

Cardiologist

I had a letter requesting me to attend an outpatients apointment for cardiology. I was unsure why and obviously I was very concerned and worried when attending the appointment. Dr Cassar was very professional and explained everything very clearly. I was not felt to feel foolish about asking questions and every question was answered in detail. I was given very good advice about nutrition and living a healthy life. I went in with trepidation but came out of the appointment extremely happy that everything had been clearly explained and my concerns had been treated with clarity in a friendly, professional manner. I was made to feel like a person that mattered.

Ovara Health

Acupuncture, Breastfeeding and Lactation Counsellor, + 12 more

After seeing several gynecologists, Mr Raza was at last the most reassuring and straight forward in explaining why having a robotic laparoscopic hysterectomy would be the best way forward for me. I am now 6 weeks post op and I am feeling great. I am continuing to be amazed by how small my scar is (2cm!). I would highly recommend Mr Raza to any women doubting whether to have the operation. Every person is different of course but he is so knowledgeable, kind and professional. His PA - Sukhy - has been extremely helpful, supportive and always at the end of the line if I had any question - even during the Christmas week. Thank you !

Loughview Health

General Practice (GP)

After not getting an appointment with our GP I decided to book an appointment late on in the afternoon when I became concerned with my child. I was able to book online with ease and had the appointment for 35 minutes later. The staff were welcoming and it wasn’t long in the waiting room before we were seen. Fiona made my child and myself feel at ease and did a thorough check. She even offered a follow up MOT check the next day which left me very reassured. This is the third time I’ve used the clinic and would recommend to anyone needing piece of mind when they can’t access their own GP unfortunately..

Mr James Langdon

Orthopaedic Surgeon

I read the reviews about Mr Langdon before I saw him and a couple said his manner wasn’t great. I feel it’s good to check these things as we have the information available. I felt he was friendly and explained everything carefully. I took my husband as I was on painkillers and my mind isn’t as sharp as I’d like. He listened more carefully and agreed with me. I would highly recommend him, he doesn’t waste any time. He gives you the relevant facts, gives you the options and you feel that you can make an informed decision.

Deben Private GP Services

General Practice (GP)

I am very happy with my first experience at the Practice today. Everyone was relaxed and friendly. It was so reassuring to be certain I was seeing an actual medically qualified person (uncertain in todays NHS) whose judgement therefore I felt I could trust. Dr Ridout was very understanding and approachable - an attentive listener, carried out an objective examination and was happy to discuss it together with why she was suggesting the proposed treatment plan. I would definitely recommend this Practice.

Dr Sayan Sen

Cardiologist

My experience with Dr Sen and the OneHeartClinic has been amazing. Straightforward and thorough examination and clear follow-up. The app used is excellent, everything in one place. Dr Sen obviously uses the system well and my follow-up appointments, letters and reports were all available quickly. Coupled with the fact that they have an excellent unit at Bank in the city and also in Marylebone this really is the best cardiac care available. Cannot reccomend higher.

Dr. Kevin O'Gallagher

Cardiologist

The experience l had was flawless. Dr. Gallagher was warm, welcoming and eager to help with everything in his professional powers. Coming from a medical background myself, Dr Gallagher demonstarted knowledge based responses to my questions and welcomed any further questions. I would endorse anyone considering a visit to Gallagher for cardiac issues. To add Dr Gallagher's secretary was also very helpful, kind and prompt to respond to my emails.

Dr Michael Rose

Neurologist

I met with Dr. Rose to discuss vestibular migraine. Both he and his team were accommodating and flexible as far as arranging an appointment. Dr. Rose discussed my issue methodically and in-depth. He listened to and addressed my questions and concerns. He explained my options clearly, including possible treatments and potential side effects. I really appreciate the time he took and his calm, practical manner. Thank you, Dr. Rose.

Clarity - Blackpool

Ophthalmology

I decided to have laser correction done privately after finding out the waiting time for NHS treatment was too long. My cataract operations and laser correction on one eye were done at Chec and I have nothing but praise on the way I was treated by all staff, clinical as well as administrative. Based on this I had full trust in using Clarity, knowing that I would be treated by the same caring consultants.

Mr Sotonye Tolofari

Urologist

I’m a doctor and so I made a careful and informed choice to see Mr Tolofari with my own health concern. I was very happy with everything, cutting edge knowledge, clear communication, and taking that extra care (and time) to address my worries. I will now recommend him to my own patients if they ever need an expert urologist, knowing they’ll be in safe hands.

Mr Prashant Purohit

Obstetrician & Gynaecologist

Dr Purohit was excellent, he was very patient and sympathetic to my situation, he helped calm my nerves before and during the procedure, he explained my results in a clear manner and gave me the opportunity to ask any questions. The ladies on reception were also very friendly, I would definitely recommend the clinic and Dr Purohit for appointments/procedures.