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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I attended for spinal MRI. Unfortunately the technician was running late for which I was happy to wait but because of timing his communication to me was very poor. I was shown a room to change and left there without any guidance, I was then taken to the MRI machine and not spoken to really to ask if I was okay or to provide any reassurance. I don’t like MRI scans because can feel anxious within the machine. All it takes is a little bit of reassurance and acknowledgement for which I had none. Throughout the test the technician did not speak to me at all to ask if I was okay. I am not sure if this is normal but I found during the MRI it became quite hot which I have not experienced before. When the test was over he hurried me away from the machine without acknowledging my back could be hurting when getting up, which it was a little. He didn’t show me to the door so I had to ask if I was allowed to go and then left the room to change and go home. My review would be it is the smallest common curtesies that makes all the difference to a patient and this time I did not experience this at all. So much so I won’t be choosing to go to this venue for another investigation

Dr. Ahmed Elgheriany

Obstetrician & Gynaecologist

The service I received from Dr Elgheriany was personalised, tailored, kind, positive and an exemplar for how to treat IVF patients with chronic endometriosis. He is incredibly knowledgeable about endometriosis and adenomyosis and explained everything so clearly at every stage, always backed up by the latest research. His results speak for themselves - I had several rounds of IVF at a different provider but it wasn't until the first transfer I had with an embryo created at the Evewell that I succeeded in becoming pregnant. Dr Elgheriany also taught me more about endo in our initial twenty minute consultation than I'd ever been told in several years before that by multiple different healthcare professionals, and his advice helped me change my diet and pain management habits to such a degree that my symptoms are now minimal to non-existent for the first time since I was 11 years old. I've had two operations to help manage stage 4 endometriosis in the past, including the removal of both of my fallopian tubes, but nothing has helped as much as this.

Dr Christian Cerra

General Practitioner

Our first initial consultation with Dr Cerra was good, but we felt as though the length of the appointment could have been longer. We had so many questions and we were limited on time, which meant a few things had not been covered that we subsequently read on our consent forms etc so had to clarify this with our NHS coordinator prior to signing the forms. Longer appointment times would remedy this. During the collection, we didn’t speak to Dr Cerra much but we felt we were in good hands. He didn’t get our hopes up nor was negative which I think is hard to get that balance right during such an uncertain procedure.

Meadows & Wood Hearing Care - Worle

Audiology, Diagnostics & Testing

Seeing my husbands, gashed and bruised face after a fall, when he lost balance, the lady there saw him immediately, help me persuade him to attend A and E, which he previously refused!! Took wonderful care of him, and gave us the most generous discount, because she felt he had been traumatised enough! We will certainly recommend your service. Also for people with less than perfect balance, it was so good to have a ground floor service. Thank you so much for such wonderful care, the lady there went above and beyond for us.

Mr Achal Goyal

Orthopaedic Surgeon

I had foot surgery for arthritis last year on my left foot and this year on my right foot Before the surgery I was in pain that kept me awake at night and I had difficulty walking. I highly recommend Mr. Goyal for treatment. He has been extremely understanding, caring and helpful, The surgery has completely changed my life. I can walk with no arthritis pain and will be able to get back to walking and hiking for miles again. I cannot thank Mr. Goyal enough.

The Prostate Centre

Urology, Oncology

I had an outstanding experience with Mr Arumuham and I cannot recommend them highly enough. From the very first appointment, Mr. Arumuham demonstrated exceptional expertise, professionalism, and genuine compassion. They took the time to listen carefully to my concerns, explained every step of the evaluation and treatment process in clear and reassuring terms, and made sure I felt comfortable throughout. Thank you so much!!!

2Me Clinic

Sexual & Reproductive Health, General Practice (GP), + 4 more

I visted the 2Me Clinic with Dr. Amaechi for a coil removal that I was extremely nervous for after 1 failed attempt by the NHS. From consultation phone call to the procedure, Dr. Amaechi met me with so much compassion, kindness and understanding. She was able to sucessfully perform the prodcedure quickly and effectively - ensuring I was calm and comfortable the whole time. It made a world of difference, thank you!!!

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

Blown away by how quickly and thoroughly I was seen. Feel a real relief already that someone has listened to all factors to really understand me and where I'm at with everything. From attending menopause talk on the Friday, to calling for an appointment Saturday, to seeing Nicky Sunday and getting a prescription. Nicky was so lovely to deal with too! Great service, thank you for helping to get me on track.

Mr Winston Kim

Orthopaedic Surgeon

I found Mr Kim to be kind, extremely competent, encouraging and very inspirational. He supported me throughout my recovery to achieve my potential. My robotic assisted knee replacement has given me a new lease of life. I would strongly recommend him and his entire team at the Alexandra hospital. I found the standard of care to be exceptional. Thank you Mr Kim in particular for your wonderful expertise.

Dr Henry Grundy-Wheeler

General Practitioner

Mr Grundy-Wheeler was polite, friendly and welcoming, I went in for an ECG due to a diagnosis of ADHD/medication. Mr Grundy-Wheeler listened to my concerns, he was empathetic and knowledgeable giving me confidence in the way forward which I appreciated. My overall experience was good and I would not hesitate to recommend Essex Private Doctors to friends and family.

dentalessence - Burgess Hill

Dentistry

Dr Robert Sword was very professional and throughout my treatment explained in detail what was happening and the options available for further treatment if required. He has a calm reassuring nature and is genuinely a very caring professional dentist whom I would whole heartedly recommend to anyone but in particular those of a nervous disposition.

The Park Hospital (part of Circle Health Group)

Breast Surgery, Cardiology, + 19 more

Lovely place. It felt calm and reassuring as soon as you walk into reception. Greeted with a smile at reception and this continued throughout the whole process from the lady who provided tea, the nurses, the anaesthetist and the porter. Everyone went out of their way to be helpful and positive with a splash of humour inserted. Thank you

Miss Dorota Hardy

Obstetrician & Gynaecologist

Dr Hardy was exactly what I needed. She listened, understood, clearly set out my options and provided clear advice and knowledge that enabled me to make informed choices that I considered were the best decisions I could make to manage, investigate and treat my condition and symptoms with a mind to also protecting my future health.

Mr Oliver Harley

Plastic Surgeon

Very professional, brilliant work and 110% on the ball with any concerns or complications that may arise. I found his knowledge and expertise whilst helping me through a complicated recovery very comforting and consistent in looking after me. Makes a huge difference being able to see the man himself. Couldn't recommend him more!

Butterfield Osteopathy

Osteopathy, Paediatrics

I saw Flurina for a Holistic Pelvic Care treatment. I wasn’t sure what to expect but she guided me throughout the treatment with breath work exercises and explanations which made me feel so safe. The outcome has been so beneficial and benefits go beyond what I could have imagined ! Hiiighly recommend !

Professor Daniel Lindfield

Ophthalmologist

Professor Lindfield is extremely professional, whilst at the same time putting you at ease and making you feel comfortable. Professor Lindfield explains everything in a very easy and understandable manner. I would thoroughly recommend his clinic to anyone who requires Cataract or laser surgery