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HCA Healthcare UK

General Practice (GP)

I had my varicose vein scan with Louis and honestly couldn’t have asked for a better experience. From the start, he made me feel relaxed, comfortable, and confident that I was being properly looked after. Louis explained everything in a really easy-to-understand way and talked me through the scan as it was happening, which helped put me completely at ease. The ultrasound was very thorough, and it was clear he really knows what he’s doing, nothing felt rushed, and he took his time to check everything properly. What I appreciated most was how calm and reassuring Louis was throughout the appointment. He made sure I understood what was going on, what the scan showed, and what the next steps might be, without using complicated medical language or making it feel overwhelming. The whole appointment felt professional but friendly, and I left feeling informed, reassured, and confident in the advice I was given. If you’re feeling nervous about having a varicose vein scan or don’t know where to start, I would 100% recommend seeing Louis. You’re in very safe hands.

Check4Cancer

Diagnostics & Testing, Oncology

This whole experience has been rubbish. One of the questions asked if I had ever had polyps, which I had but 15 years ago, and because I clicked yes, recommended me as not suitable for screening...a lot can happen in 15 years, and it didn't ask me how long ago it was. The form was clunky to use and complete. In the results letter it said if I still wanted screening despite my results, to go to my results page. However when I went to that page it gave no options to select screening. It showed a Submit button on the results page, but would not let me proceed as I had not selected a service, however there were no services to select. The results letter gave me a link asking for feedback, either a quick survey or a detailed survey. When I clicked the detailed one it came up with an Error404 message. When I clicked the quick survey, it asked me questions about recent visits, were the staff friendly, was the practice clean etc, instead of asking any questions about my experience with the recent cancer screening survey...they were completely irrelevant.

Spire Montefiore Hospital

Dermatology, Breast Surgery, + 17 more

I had my hysterectomy 2.5 weeks after my initial consultation. My bleeding was so heavy that between Mr Pakarian and his amazing PA Emily, they managed to squeeze me in before Christmas. I saw him on my 6 week follow up and he said it was all a success. He said the fibroid was still there and that my previous treatment had not been effective at all. And he wouldn’t have recommended it in the first place as the fibroid was so big. He has now rectified the mistake and even apologised for the previous consultants error. He kept me informed the whole way through my time with him in letters to me and my GP and has said I can contact him anytime if I have any problems. I had the operation at Goring Hall and my consultations at Montefoire. Goring Hall were amazing and looked after me so well. It was like I was in a hotel. I can’t speak hugely enough about the staff I have encountered on this journey. And I am hugely grateful and appreciative of all the help and care I received.

GenesisCare Oxford

Oncology

Professor Plaha is an incredibly rare human being. Within 24 hours of my MRI scan being sent to him, he took responsibility for my care. The subsequent week, he met with me and guided me through my condition with a clear prognosis and a plan for treatment. He referred me onwards to other neurologists who were able to adapt my medication accordingly to ensure pre-operative stability. Along with his expert team, he operated to resect my tumour in a highly sensitive location with precision and success. He followed up after surgery with histology results and I have recently met with him at GenesisCare in Oxford, which promptly took place after my 3 month post operative MRI scan. In clinic, and as always - he exuded true warmth, humility, professionalism and integrity. He is a true specialist in his field and I am gracious to be under his care. Where anyone is looking for a true expert in his field in difficult and challenging circumstances, you must go no further.

Mr Anand Kasbekar

ENT Surgeon

I have suffered with mild to medium hearing impairment in my left ear majority if not most of my life. An unsuccessful partial ossiculoplasty performed by a different surgeon resulted in losing almost all hearing in my left ear and greatly affecting my confidence and quality of life. Following investigations, Dr Kasbekar performed a successful total ossiculoplasty and my hearing improved significantly, with the impacted ear now nearly as good as the unaffected one. If not for Dr Kasbekar, I would have likely had to wear a hearing aid for the rest of my life. It’s not an exaggeration to say he has given back my confidence both in my professional and personal life.

Mr Timothy Clough

Orthopaedic Surgeon

After NHS blunders after a severe fall, I spent some time researching a consultant who I felt could help diagnose my injury. Tim Clough video instinctively drew me to him and I was not disappointed. He was welcoming and gentle, putting me at ease, in my distress, straightaway. He listened attentively and examined me thoroughly, answering my numerous questions. Within a week after that first consultation I had thorough MRI scans, diagnosis & a treatment plan. It was the first time I had felt I had been listened too in respect of the injury. I am very grateful to him and his simply brilliant, efficient secretary Anne who swiftly dealt with my follow up questions.

Mr Kalyana Javangula

Cardiothoracic Surgeon

Mr Javangula is one of the best Cardiologists. He is very friendly/passionate and took all the time to go over my questions prior to surgery. He is the best heart surgeon I have come across and all staff speak very highly of him. Always has smile on his face. I am very grateful to Mr javangula for operating on me. I have fully recovered and am now discharged after bypass surgery. I would like to thank Mr Javangula and his staff at Nuffield for the best after care provided after my procedure. I can never forget even after my operation Mr Javangula would come to visit me. A great professional and kind person. Thank you Mr Shaid I.

Mr Simon Jennings

Orthopaedic Surgeon

I have never worked with anybody so responsive and so professional giving me the best advice I could to get back into sports due to my hamstring injury. Simon is an amazing specialist and he’s assistant Angela did work that didn’t even feel like work. They did really care.. I could not recommend a better team to help you with an injury that is not easy to fix at all. I want to thank you so much. I would definitely keep all my friends that aim to sports inform who to go to. Thank you again so much. I have not enough words to thank you how I feel.. Tamara K. Studio 68 London CEO

Mr Asif Z Khan

Orthopaedic Surgeon

Nurse Becky was charming and reassuring and relaxed me prior to Mr Khans arrival. Very efficient and easy process, Mr Khan explained exactly what he was going to do and once the initial pain of the injection was passed the whole process was painless. I have not had any problems with the 2 wounds in my foot and am looking forward to removing the pads and applying the smaller dressings. I currently have none of the throbbing continuous pain that I have been experiencing for years Thank you it is such a relief.

Mrs Claire Langton Hewer

ENT Surgeon

We visited Mrs Langton Hewer with our 14 year old son, who has suffered with nosebleeds for many years, which have worsened. We were absolutely delighted with the service provided, from the relaxed manner of the initial conversation, to the procedure being carried out there and then with no fuss and our son, who is a typical 14 year old, being made to feel very comfortable and at ease. Highly recommended.

Optegra Eye Hospital Hampshire

Ophthalmology

I only had to wait about 10 minutes and I was called in. I saw the nurse first and answered various questions and then a further 10 minutes I went into see the doctor I have seen before. She gave me a thorough examination which included a scan. I was given new drops and some eyelid cream. I left very satisfied with my examination and treatment I was given. Thank you.

Dr Manish Kalla

Cardiologist

Dr Kalla is an outstanding medical professional. His drawings and explanations helped me to understand, in simple language, exactly what the problem was. He was clear on what he was recommending, and why, and he always put me at ease. His bedside manner is second to none. When a secondary issue came to light, I had no hesitation in getting a referral back to Dr Kalla.

Vision Scotland Glasgow

Health and Social Care, Ophthalmology, + 1 more

Visit was generally satisfactory. However, after arrival I was ignored for almost an hour, well past my appointment time. The front desk noted my arrival and then seemed to forget about me. This was unnerving at a time when I was already anxious and an unnecessary delay for those accompanying. There was no apology when the error pointed out.

Dr. Cheka Spencer

ENT Surgeon

Dr. Spenser was exceptional. We were initially nervous about our 3-year-old daughter’s adenoid and tonsil surgery, but he took the time to reassure us and explain everything clearly at every stage. He was extremely professional, kind, and reassuring throughout the entire process. I would recommend him 100%. Thanks Dr!

HCA Healthcare UK Sydney Street Outpatients

Dermatology, Gastroenterology, + 4 more

Professor W Ayliffe was the only ophthalmologist who correctly diagnosed my eye condition on the first visit after years of seeing others. Follow-up blood tests confirmed it. He explains everything clearly, step by step, and answered all my questions. Highly recommended.

London Allergy Consultants

Allergy Medicine

The team were swift to reply to my emails. They forwarded my detailed emails setting out our difficult health issue for our son to Professor du Toit. They were courteous and kind on the phone to me.