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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

had a right knee replacement with Mr. Sam Rajaratnam just over two weeks ago on 3rd November 2025, and what I had feared would be a difficult and painful operation turned out to be completely painless. Sam is extremely kind, patient and reassuring — perfect for someone as nervous as I was. I had delayed doing this surgery for a year and a half and even cancelled the operation twice before finally going through with it! Mr. Rajaratnam has built an outstanding team, including an exceptionally experienced anaesthetist, Dr. Barry Philips; a kind and highly competent nurse consultant, Ms. Christine Howis; and an excellent senior physiotherapist, Felicitas Gatti, who visits me at home to guide my post-operative exercises. I was also extremely impressed by all the medical staff at the Cleveland Clinic hospital, who provided exceptional care throughout my stay. Whilst at the Cleveland, Sam visited me daily, and even came in today after my staples were removed to check on my progress. Mr. Rajaratnam’s expertise is evident—he has performed over 7,000 knee replacements—and the level of care and support I received was extraordinary. I was expecting a significant increase in pain once the stronger medication stopped a week after surgery, but to my surprise, I remained completely pain-free. I am extremely grateful to Sam and his wonderful team. I’ll be back for my other knee as soon as I’m up and running again!

Quality Dental : Worthing

Dentistry

As a Nervous patient about to have an Extraction..I was sitting In the waiting room Dreading every second The Receptionist was very nice and made me feel at ease Then after a very short wait ..the time had come for me to face my Fears.. As I sat in the chair the procedure was explained to me in full and the Dentist really made me feel Comfortable and at ease .. The first Extraction had taken place without me even being aware ..so no pain whatsoever Time for the second Extraction.. The Dentist asked me to rinse my mouth And I promise the second Extraction had already been carried out without me being aware ..completely pain free ..the dentist advised me that she should carry out a filling to another one of my teeth ..I was a bit reluctant..she cleaned the area and what I can only describe as her massaging the affected tooth the filling was carried out successfully.. I have a follow on Appointment in January And can Honestly say ..im looking forward to it Oh and to add ...when the Anesthetic wore off I experienced no pain or Discomfort whatsoever..and less than 24 hours later I sat down and enjoyed hot coffee With no Discomfort.... I can't thank you enough for your Treatment..and after 64 years ..im no longer a Nervous Patient Thank you

London Digestive Centre

Gastroenterology

The London Digestive Centre is in a great location, just off Bond Street, making it easy to access. The facility itself provides a comfortable and welcoming setting for patients, and they clearly have access to some of the best doctors, which gives you a lot of confidence in the care you receive. However, the reception experience could have been better. Both receptionists were on the phone when we arrived, and neither came off to assist us or book us in. This was disappointing, as it created unnecessary confusion, especially when time is tight. Ideally, there should be one receptionist dedicated to answering calls and another available to help patients checking in. In the end, we had to go straight to our appointment to avoid being late, and the consultant's secretary kindly stepped in to check us in. While the clinical care was excellent, improving the reception process would really elevate the overall patient experience.

Miss Claire Mellon

Obstetrician & Gynaecologist

I am so grateful to have had Dr. Clair Mellon as my obstetrician throughout my pregnancy and for the delivery of my baby girl. From the very first appointment, Dr. Mellon made me feel supported, informed, and truly cared for. She always took the time to answer my questions, explain each step of the process, and ensure I felt comfortable and confident. Her calm, reassuring presence made a world of difference, especially as my due date approached. During labor and delivery, Dr. Mellon was compassionate, attentive, and incredibly skilled—everything you could hope for in such an important moment. I felt safe in her hands every step of the way. I cannot thank Dr. Mellon enough for helping bring my daughter into the world with such kindness and professionalism. She is an exceptional OB, and I would wholeheartedly recommend her to anyone looking for outstanding care.

Dr Dora Amran

Respiratory Doctor

I’d been struggling with a steadily worsening chest problem ever since a severe bout of Covid in 2020. Each year it became harder to manage. By this year, most mornings took me 30–90 minutes just to feel well enough to leave the house, and I was still coughing throughout the day. I saw countless doctors and even ended up in A&E several times, but nothing truly helped. Finally, I decided to go private and booked an appointment with Dr. Amran — and I am so grateful I did. Within minutes of explaining my history, she understood exactly what was going on and knew precisely what treatment I needed. Thanks to her, my chest now feels the way it did back in 2019. She is an exceptional doctor: knowledgeable, compassionate, patient, and genuinely invested in the people she treats. I can’t recommend her highly enough to anyone dealing with chest or respiratory issues.

Spire Liverpool Hospital

General (Internal) Medicine, Cardiology, + 17 more

I have just attended a post op review with my consultant. From receptionist to radiographer ( review xray ) to consultant all staff were welcoming , friendly and empathetic. The time waiting to be seen was minimal and each staff member was efficient and ensured the visit was without issue and all concerns were addressed . Mr Islam, my consultant ,discussed In detail my postop xray and listened to my experience of recovery with interest and empathy - allowing me to tell him anything that had concerned me. My post op recovery status was assessed and encouragement given for further progress with a one year review planned . I left the appointment completely satisfied that I had treated by a person with the highest level of skill and professional attitude.

Mr Pranai Buddhdev

Orthopaedic Surgeon, Paediatrician

We have had the pleasure of seeing Dr Buddhdev for almost a year, and he has made the biggest difference to our journey. From the moment I met him, the way he explains things — not only to me but in a way my child can understand — is an art in itself. He is a surgeon who truly puts his patients at the heart of everything he does. I cannot express how grateful I am to have found him. Being able to give my children the best care available is a blessing. An astounding team works alongside The Kids Bone Doctor. One person who frequently appears in my inbox is Amy, his PA. Even on a random weekend after I received the recommendation, there she was — working away, supportive, reassuring, and incredibly helpful. Thank you to you all.

Ms Neeru Vallabh

Ophthalmologist

It took me a time to come to terms with the need for an operation, Neeru was patient at answering all my questions and concerns before I agreed to the procedure and on the day of the operation, the whole team were great. There are a lot of follow up appointments involved and at each of these Neeru provided clear explanations of how things were going, and of all changes to drops, procedures required and dos and don'ts on an ongoing basis. Neeru is passionate and caring about her job and I watched her video on Glaucoma UK as part of my decision making process, along with other videos relating to my condition. It is reassuring that Neeru is in the forefront of treatment of Glaucoma.

Kingsbridge Diagnostic and Treatment Centre

Diagnostics & Testing, Gastroenterology, + 4 more

I attended for surgery - all staff were very pleasant and helpful and provided good patient care. My pre- surgery journey was a little different to surgical journey. I received a call pre-op call 4 weeks prior to surgery to advise of the date and cost of surgery followed by a text. I did not receive any formal communication or. Letter or email to confirm the surgery date and breakdown of the self funding costs. I have subsequently learnt that I have been overcharged for the surgery and the consultant is taking this up with the hospital .. at present I have not made a formal complaint about this

Miss Claudia Cocci Grifoni

Physiotherapist

Claudia is an incredible physiotherapist who I have trusted with different sports injuries over the years. She's holistic and is well connected to excellent surgeons, other practitioners, gym owners, etc. all of whom have helped me to recover effectively. Her space in Islington is exceptional, with many tools for rehabilitation including a reformer bed, weights station, etc. I wouldn't go anywhere else, even when other options are closer to home. I'm grateful for Claudia!

Mrs Katherine Radcliffe

Psychotherapist

Katherine is wonderful. She creates a safe space for you to express yourself however you are feeling that day. There is no set agenda or timeframe, giving you the space you need to work on whatever needs arise. She is entirely invested and engaged with you. Not once have I doubted that I have 100% of her attention and I would recommend her to anyone who needs a therapist who not only listens, but is completely invested in your healing journey.

Somnowell - Snoring & Sleep Apnoea Help

Dentistry, Dermatology, + 3 more

Platinum providing practice- Practice Administrator feedback. Patients often come back saying their sleep has massively improved and snoring has either stopped or reduced a lot. They report that it’s discreet and much more comfortable than the bulky plastic ones. Partners are sleeping better too which says a lot! It’s one of the most effective solutions we’ve offered for sleep and snoring at the practice.

Nuffield Health Newcastle

Plastic Surgery, General Surgery, + 6 more

My named nurse Stacey was super. All of the nurses were very responsive and pleasant. Nothing was too much trouble. Veetu one of the care assistants was so kind to me helping me to shiwere sfter the op. The pirters were lovely. The foid was decent and well presented. Coffee was served on a tray with a doyley. Overall I felt like I had experienced proper care, not just another number in a queue.

Barbican Physio

Physiotherapy, Sports & Exercise Medicine

I have used Barbican Physio several times over the last few years and they are excellent. Professional at all times, with clear explanations of treatment and the problem, with good ideas for follow-up treatment and they always take sufficient time, without rushing through the consultation. A really first class service from very experiences practitioners.

Dr. Saul Konviser

Dentist

Excellent Service . Thorough willing and able What was particularly endearing is the fact that Saul not only cares about doing the best but is considerate and spends a considerable amount of time explaining preventative self care When I asked if a considerable large job needed attending to , he said no I don’t think it’s Necessary.

Mr Janos Balega

Obstetrician & Gynaecologist

Mr Balega was very professional, he took lots of time to explain my treatment in details. He is a very good listener too. He took time to answer all my questions. He saw me before and after surgery. All the team on the day of my surgery was professional, always explaining what they were going to do and giving me explanations .