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Newmedica Brigg

Ophthalmology

There was a lot of waiting for drops to take effect as part of the treatment but the fact that everytime one of the staff passed they acknowledged you so you didn't feel you had been forgotten, a big plus in my book. There were many times when my DOB and name were checked. This made me feel secure as I think it made me feel that any mix up was very unlikely, another plus in my book. During the set up for the operation I was asked to look into the very bright light. Not a problem for the eye being operated on but keeping my other eye open as requested was difficult for me. Perhaps some form of shading for the other eye could be provided so that the natural instinct to close that eye could be eliminated and thus the natural effect of doing that affecting the eye being operated on. During the operation the surgeon needed to speak to me at times. I am hard of hearing and didn't have my hearing aids in. At times it was hard to hear the surgeon. The issue was worse when the "pump" noise was going. Some of this was the fact that she was a lady with a higher pitch voice, whereas I could easily hear the male voice in the room. I have the same issue hearing my wife for the same reason (I claim!). Perhaps it would be good if the surgeon established if there is a hearing problem and if there is, the voice volume could be raised. I realise that this is my problem but I cannot be unique in this case given the age profile of you patients. This visit was my second eye so I knew what was happening. However, thinking back to my first visit perhaps a slightly better introduction could be given to new patients as to what to expect with the intervals between patient staff interactions to help limit any anxiety they may feel. Also a bit more information regarding the after effects of the operation could help and anxiety at that time. I realise you will wince at this but I found a YouTube video of american origin that went through the after effects step by step and this relieved me as I realised what was happening to me was normal. Overall I was very pleased with the atitude of all the staff I met and the service they provided. Thank you very much.

Dr. Olena Edwards-Skadowska

Psychotherapist

My experience with Dr. Olena Edwards has been a five‑star experience from start to finish. She brings a rare combination of deep clinical expertise and genuine human warmth that immediately puts you at ease. Throughout each session, she listens with full presence and offers insights that are both clear and transformative. What stands out most is her ability to explain emotional patterns in a way that feels empowering rather than overwhelming, giving you practical tools you can apply right away. Dr. Olena’s approach is open, compassionate, and deeply committed to helping you understand your challenges at their core. She creates a space where you feel safe exploring difficult topics without judgment, and her passion for her work is evident in every interaction. Over time, my experience with her has remained consistently outstanding. Her genuine kindness, deep sympathy, and unwavering compassion create a therapeutic environment unlike any other. Her exceptional skills set her apart in her field — she is truly one of the best in her craft. Each session reflects her rare ability to combine clinical expertise with heartfelt humanity, and that combination is what keeps me returning. She is not only highly skilled but also sincerely dedicated to helping you gain clarity and move forward with confidence. For anyone considering therapy, a few things can help you make the most of your time with her: arrive with a sense of what you’d like to explore, remain open to her guidance, and feel free to ask questions — she welcomes them and responds with clarity and care. If you’re looking for a therapist who blends expertise with genuine empathy, Dr. Olena Edwards is an outstanding choice.

Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Haematology, Cardiology, + 9 more

I waited over an hour to be seen for my pre admission appointment. After being admitted and been shown to my room I was left for 5 hours in a cold room without anyone checking on me or giving me information about when my operation would be. Staff only turned up when I called and was then able to get some water as I was then advised that my operation was being delayed for a few hours. Short staffed. Slow to respond to buzzer calls. Staff always seemed to be busy doing something else other than looking after patients. Quite noisy ward during the day with people’s loud voices/laughing. Outdated facilities, no overhead bed light so had to have the main big room lights on all the time, which I could not control. I was moved to a different room after my operation as the first one did not have sufficient heating. The en-suite bathrooms are very outdated. Very short shower hose. In my second room there were 2 Rentokill boxes in shower. 50% of staff were friendly. I had major abdominal surgery. My night nurse was very compassionate and took very good care of me for 2 nights. I was discharged with the insufficient amount of painkillers to take home and without a physio assessment or much information about what symptoms to look out for and how to help recovery. I had to contact my own GP to get enough painkillers. Once discharged I had to walk with my husband all the way to the car at the pickup parking as there was no porter or wheelchair available. I had given 1h notice and then let her know again 10minutes before my husband arrived to collect me.

TCM Healthcare Fertility Clinic

Diagnostics & Testing, Fertility Medicine, + 1 more

We decided to visit them after reading their positive reviews and wanted to give it a try. After reviewing my test results, they recommended a three-month course of treatment. The instructions and cooking process were clear and easy to follow. After completing the three months of treatment, I went for another test and was delighted to learn that my FSH levels had gone down, which felt unbelievable and made us extremely happy. That said, I would have liked to learn more about my TCM diagnosis and what it meant, as this was not really explained to me. This was a bit disappointing, as I was genuinely interested—especially considering the cost of the consultations. Communication and transparency could have been better in this regard. However, Professor Au did call us to reassure us whenever he felt it was needed, which we appreciated. I would recommend them to anyone who is struggling with fertility and looking for support.

Mr John Pereira

Plastic Surgeon

If you are looking for a professional , caring and specialist surgeon for your surgeries then Mr Pereira could not be a better choice . From initial consultation to procedure and after care , everything was explained and delivered with kindness and clarity . The booking process and post surgery follow up appointments were arranged efficiently with contact details easily available at every stage should you have any queries or concerns . My actual surgical procedure was as explained to me pre operatively , making me feel relaxed and calm throughout . The surgical outcome from my particular procedure is amazing with virtually no visible scars , a testament to Mr Pereiras vast surgical experience and talent . I cannot recommend Regain Aesthetics highly enough and would definitely recommend to friends and family without hesitation .

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

Hospital was dirty. Room was dirty. Was provided with a pillow that was fully stained yellow on one side with no pillow cover. One of the nurses saw it when he turned it over but I had already been lying on it for hours. Went to the surgery without any pillow only to wake up to another stained pillow without any cover. Found a toenail on the bed. Very unhygienic and was not comfortable. Staff were ok. Food received was not what I ordered, so left without eating anything. Will only be coming back for my second operation because it is the surgeons only practice that is close to where I live, otherwise would not be returning. Hygiene is most important in these environments and it was not to par at all. Worse than NHS.

Dr Scott Gall

Cardiologist

I was diagnosed suddenly with paroxysmal atrial fibrillation. Dr Gall was thorough and highly professional in this condition. He gave me all the options which allowed me to make a clear and informed decision about my next steps. It can be a very challenging time, and Dr Gall alleviated my concerns. I opted for the ablation treatment option which was done within 6 weeks of starting this new journey! I knew that I was in very safe hands, and this was indeed true having now had the procedure done at Spire in Manchester. I would highly recommend Dr Gall for anyone considering medical treatment for AF.

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 37 more

We paid £240 to the consultant and gained no extra knowledge or benefit. She basically couldn’t help because she said I needed fertility and not recurrent miscarriage. She said there was a fertility consultant there I should have booked with. Then why not offer to not charge me and book me with right person? Isn’t that what healthcare should be about rather than about taking my money? There is no triage service in place to make sure I got the right appointment. I feel robbed at a time where I am vulnerable.

Dr Paul Worth

Neurologist

Dr Worth is very easy to talk to and a genuine and caring doctor who obviously knows his specialty extremely well. He listened, examined me, thoroughly explained what he believes to be going on with my body and has offered to recommend some alternative medication options to my gp for me to try whilst managing my expectations . I couldn’t expect any more from a consultation and would wholeheartedly recommend him. In my opinion It was certainly worth the wait and travelling to see him.

The Doctors Lounge Chalfont

General Practice (GP)

I think the Doctors Lounge is such a great personal investment. You are able to see a doctor quickly, they have all your notes in front of them and have excellent referal doctors should you need further support. I cannot recomend Dr. Nik Chopra and his team more highly. It also means you take pressure off your local GP who can then spend their time with patients who need to use the NHS service. Think outstanding service and value for money.

Miss Linnea Cheung

ENT Surgeon

Clear explanations in an understandable English. Pleasantly calm attitude, no mentioning of my advancing age as the most likely cause of the problems. No unease in case my questions might have had some rough edges. The explanations given as the most likely cause for my BPPV issues agreed with my own ideas and did much to put my mind at ease. I am sincerely grateful for having met Ms. Cheung in her role as consultant for my health problems.

Mr Mustansir Alibhai

Oral & Maxillofacial Surgeon

We highly recommend Dr Alibhai, he is a total pro at what he does. Both my sons had oral surgery with him about 1 a year apart. They both had all four wisdom teeth removed at once and had a positive experience. Dr Alibhai is very responsive and prompt, he is also available for after care if needed. For both my sons the pain and swelling was manageable. Dr Alibhai is a high quality surgeon, you can't do anything wrong with him.

Cancer Services

Oncology

I have been under the care of Professor Andrew Wardley for the past three years, and the care he has provided has been outstanding. He is always very responsive and open to any requests or questions. Throughout my cancer journey, he has consistently been calm, composed, and reassuring, which made an incredibly difficult time much easier to face. I am deeply grateful for his expertise, professionalism, and compassionate approach.

Freedom Vision - North Tyneside

Ophthalmology

After the operation my eye took a few weeks to settle. That meant I got to experience rather more post-op care than might be usual. Not only was the level of care excellent, but I got to see all the same staff most visits. An efficient and friendly team. Special praise due to the optometrist whose explanations where clear and precise and the responses to my questions well considered. This set my mind at rest.

Miss Katia Sindali

Plastic Surgeon

From the moment I met Katia I knew I wanted her as my surgeon, with the type of surgery I was having it felt important to me that she knew what it meant to me, and she did 100%. She has been fantastic from the start. My DIEP reconstruction surgery looks incredible, I am so pleased with the results. Katia has given me back my confidence and who I was before cancer, I couldn’t be more grateful.

Mr Kartik Logishetty

Orthopaedic Surgeon

Mr logishetty performed a total hip replacement on me and today was my follow up appointment. He was polite, friendly and reassuring. We discussed my recent X-rays and my recovery so far and are both pleased with the results. My incision scar is healing nicely, it is so near and tidy and I am thankful for everything he has done for me and getting my mobility back