Find your trusted Doctor

Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

Overall, Spire Elland was great and I would happily return should I require any further procedures in the future. The rooms are spacious and comfortable, and everything is very clean. I think the main thing letting the hospital down is patient communication. All appointments and comms are recorded and delivered via an app. If you don't want to or aren't able to download the app (like me), you do end up being left a little in the dark about things. For example, I had been given a surgery date fairly soon after my initial consultation, which was great, however I hadn't been informed that there would be multiple pre-operative assessment appointments to attend - all of which were on-site at Spire Elland, which is around an hour's drive for us. On one occasion, I had to make last-minute arrangements to move clients around as I'd been unaware of an upcoming appointment - I'd received no email, no text, no phone call, no letter. I just so happened to log in to my online portal and find the appointment date there. I moved clients around so I could attend, and just a couple of days before my appointment received a text message to say the date had changed, with no explanation provided. I called to try and find out why this might be, but was met with a dismissive reply of, "We just had to move it". All of the documents outlining the process for my surgery and the prep I should do beforehand were provided online, and the online portal isn't the simplest to navigate, so accessing them wasn't as easy as it could have been. When I was admitted for my day surgery, the staff were very welcoming and friendly, although I did find that I received a blunt reply whenever I asked a question about anything. This was my first ever surgery and my first time being put under general anaesthetic, so naturally I was quite nervous. Some of the members of staff were very helpful and supportive, but others seemed to have little patience, which wasn't ideal and only served to make me more anxious. When I came to after the surgery, I had been expecting to have a bit of a handover with someone so I could at least find out how it had gone and what they had/hadn't found. Unfortunately, Mr Gan was occupied in another surgery, and so I was discharged before having the chance to speak to him. I asked the nurses for some clarification - any brief notes or insights they might be able to give to put my mind at ease a bit until I could speak with Mr Gan - but this was met with quite curt replies. I was told no one could read Mr Gan's handwriting so no one could tell me any information, which at the time was quite frustrating as I'd been dealing with the pain for so long and had viewed the laparoscopy as the light at the end of the tunnel. It was disheartening to leave the hospital without any real clarification of the issue. Now having had my final follow-up with Mr Gan, I can say with confidence that all of my questions have been answered, and I feel validated and supported as a patient. However, I can't help but feel that had the communication from the hospital team been a little better throughout the process, it wouldn't have been so frustrating to wake up after the surgery and find that no one could tell me how it had gone.

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

I would like to begin by acknowledging the excellent care I received from the doctors during my first visit. Both clinicians went above and beyond, and I felt genuinely supported by them. Unfortunately, this high standard was not reflected in my interactions with the reception and administrative staff. After my consultation, the doctor provided me with a ticket for my next appointment and advised that, in the meantime, I should attend the imaging department for an ultrasound. When I arrived at imaging, the staff were dismissive and informed me that, because I was an NHS patient, they would need to write to my GP for a separate referral. I explained that the doctor had instructed me to have the ultrasound the same day. The staff member responded that if I waited in reception, she would speak to the doctor, adding that “quite often they don’t know how things are done.” I waited for an hour with no update. When I approached the desk to ask for news, the staff member replied, “I’m sorry, I forgot all about you,” and said she would speak to the doctor immediately. After she finally did so, the situation changed dramatically: I was suddenly offered an ultrasound appointment for 11:30 a.m. that same day — just an hour and a half later. It was clear that once the doctor became aware of the issue, the department acted quickly and efficiently, which I appreciated, especially as I live only ten minutes away. The ultrasound itself was carried out professionally, and the doctor performing it was excellent. He explained everything clearly and asked when my next appointment was. When I told him it was scheduled for six weeks later, he advised me to return to the main reception and request an earlier appointment, as his report would be completed that same day. However, when I approached reception, I was dismissed outright and told, “Doctors make appointments six weeks in advance — it is what it is.” Additionally, there was no record of my attendance on their system, only an appointment dated 23 March 2026, which, by their own admission, belonged to a different patient entirely. On reflection, while staff may appear polite on the surface, the reality of my experience was the opposite. The inconsistency, dismissiveness, and lack of coordination created unnecessary stress and undermined the otherwise excellent clinical care I received.

Mr Samit Unadkat

ENT Surgeon

From the very first consultation, I felt listened to and taken seriously. Mr Unadkat is calm, thoughtful, and very honest in his approach. He did not overpromise or try to sell a particular outcome, but instead took time to explain what was anatomically possible and what would work best for my face longterm. Speaking with him felt relaxed and conversational, while still being clearly professional and highly knowledgeable, which immediately put me at ease. On the day of surgery and throughout the process, I felt in very safe hands. He was professional, reassuring, and clearly very experienced. At my splint removal, he explained that the surgery had gone very well and talked me through what to expect during healing. Even at that early stage, the improvement in straightness and balance was already clear, despite swelling. What I appreciated most was his conservative, considered decision making and his focus on achieving a natural, masculine result rather than anything artificial or overdone. He also took the time to answer questions honestly, including post operative concerns, which made a huge difference emotionally during recovery. Rhinoplasty can be an anxious process, and I’m grateful to have had a surgeon who combines technical expertise with empathy and clear communication. I would not hesitate to recommend Mr Unadkat to anyone considering nasal surgery, particularly if they value a thoughtful, safe, and natural looking approach.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Appalling aftercare!! In as an overflow NHS patient. Had major surgery. Nurse refused the doctors requests in the morning. When discharged later that day the nurse still refused what the doctor asked for. The doctor had to be firm in saying what the nurse had to do as it was on the surgeons notes! The nurse reluctantly did it in the end but only half a job. The nurse left ouzing burn scars after removing dressing and didn't tell me until i put my clothes on and the material was catching on them. My husband got him back and he said "Yes i saw that!". Did nothing or aplogise. No empathy at all. I had 2 nurses come to my home that evening to sort out the burns and dressing on my surgical areas . Nightime was very little aftercare. Catheter was overflowing in the night. No one seemed to know what was going on in regards to your medical notes. Food was appalling dried up and burnt. No snack trolley inbetween meals. Awful experience. Couldn't wait to get out of there. Was I treated differently because I was in there last request as an overflow NHS patient. I was meant to be going to Birchington ward for my recovery. A complaint will be going in! The doctor said twice to have medication prescribed to the nurse and he would not do it so I came home with no painkillers and was told to go to a chemist after major surgery. Lack of care. No bedside manners.

Dr Sadia Bhatti

Obstetrician & Gynaecologist

I cannot recommend Dr. Sadia Bhatti highly enough! She cared for me through both of my pregnancies with our two daughters, and I truly couldn’t have asked for a better physician to guide us through such important journeys. Dr. Bhatti combines exceptional medical expertise with genuine warmth and compassion. Her depth of experience was evident from day one and she has a remarkable ability to draw on years of clinical knowledge backs with the latest research and best practices. She didn’t just tell me what to do; she explained the evidence behind every recommendation, helping me understand the “why” so I could make informed decisions about my health and my babies’ wellbeing. From the very first appointment with my first pregnancy, she made me feel heard, supported, and completely confident in her care. She took the time to answer every question I had, no matter how small Both of my daughters arrived healthy and well, and I credit much of that to Dr. Bhatti’s attentive, thoughtful, care throughout both pregnancies. If you’re looking for an doctor who will make you feel safe, informed, and truly cared for during your pregnancy, Dr. Bhatti is absolutely the one. Our family is forever grateful for everything she’s done for us!​​​​​​​​​​​​​​​​

Mr Philippe de Rosnay

Obstetrician & Gynaecologist

I cannot recommend Dr de Rosnay highly enough. From the very first appointment, I was struck by his genuine kindness, calm demeanour, and the level of care and attention he gives to his patients. Dr de Rosnay takes the time to listen, explain things clearly, and ensure you feel truly looked after — not just as a patient, but as a person. What sets him apart is his exceptional professionalism combined with a warmth that immediately puts you at ease. What truly stood out was his dedication beyond the consulting room. Knowing I was anxious about test results, he personally arranged a call on a Saturday morning — entirely outside of any scheduled appointment — to talk me through the findings, put my mind at rest and reassure me. He also took the time to arrange prescriptions promptly and even replied to emails and answered questions on a Sunday. That level of availability and genuine concern for a patient's wellbeing is incredibly rare and deeply appreciated. Dr de Rosnay is the kind of doctor who restores your faith in healthcare — compassionate, thorough, and always willing to go the extra mile. I would wholeheartedly recommend him to anyone.

Norfolk Menopause

General Practice (GP), Obstetrics & Gynaecology

I can’t recommend Dr Emily Cary highly enough. She has been absolutely amazing in supporting me through the early stages of perimenopause. From our very first appointment, she made me feel listened to, understood, and reassured during what can be a confusing and overwhelming time. Her knowledge, calm approach, and clear explanations helped me make sense of my symptoms and feel confident about the next steps. She took the time to tailor my care to me as an individual, rather than taking a one-size-fits-all approach. Thanks to her support and guidance, I feel far more informed, supported, and positive about managing this transition. I’m incredibly grateful for her care and would wholeheartedly recommend her to any woman at the start of their menopause journey.

Physio Remedies

Acupuncture, Hand Therapy, + 3 more

I ruptured my Achilles tendon playing squash last September. My consultant surgeon strongly recommended Physio Remedies, who have an excellent reputation for helping athletes recover and return to sport in the best possible condition. I’m being treated by Naomi Murray, who closely follows the latest international research on Achilles injuries, which is very reassuring. The rehab plan has always been clear, progress has been excellent, and follow-up is very responsive whenever I have questions. Her patients’ recovery and long-term outcomes are clearly a genuine priority for her. The facilities at the Lansdowne Club are also outstanding and make a real difference to the quality of the rehabilitation. I would definitely recommend Physio Remedies.

FACEmed Cosmetic Medical & Dental Centre

Cosmetic (Aesthetic) Medicine, Dental Care, + 4 more

Dr Alex Hadley carried out implant procedures on me. He took the time to explain what was going to happen and reassured me when I had questions. I found him to be very caring and I am pleased to say the final result is absolutely amazing.. I would have no hesitation in recommending him to anybody that needs dental work, he will clarify and calm your fears to give you confidence in having your dental work. I found all the staff at Facemed welcoming, friendly, caring and efficient. The appointment system ensures you are seen promptly and the treatment starts on time. I would have no hesitation in recommending Facemed for any treatment anyone requires

Professor Tony Kochhar

Orthopaedic Surgeon

Professor Kochhar was superb. Despite arriving in immense neck and shoulder pain, Prof. Kochhar immediately made me feel at ease, clearly listening to my symptoms but moving swiftly to ensure I was out of pain (or as much as was possible prior to a diagnosis). He instilled a level of calm and reassuring professionalism during our initial consult that gave me confident moving forward to understand the diagnosis and next steps. Further, he personally walked with me to ensure I had a same day MRI appointment amid a back to back schedule. Between his clear expertise and his care for seeing patients recover, I cannot recommend him enough.

The Park Hospital (part of Circle Health Group)

Breast Surgery, Cardiology, + 19 more

The surgery itself went very smoothly with an epidural and sedation and post-op the care was thorough and well co-ordinated. I'd been forewarned that it was a painful operation but still I needed to experience this first hand. With the kind support of family and friends (they formed a 'I Love my New Knee' Whatsapp group to liaise with one another) my good recovery has taken me by surprise. The hospital was totally 'there' for me with any enquiries. I'm so grateful to have had this opportunity for such prompt 'no fuss' surgical care with a fabulous hospital experience. Thank you.

Dr Syed Saboor

Respiratory Doctor

I recently visited Dr Saboor to discuss my biopsy results, and I am extremely grateful for the care and professionalism shown throughout the process. The doctor explained everything clearly and patiently, answering all my questions and reassuring me. Thankfully, the biopsy results were benign, and the way the news was communicated made a stressful situation much easier to handle. I truly appreciate the compassionate and supportive approach. Highly recommended.

Mr Andrew Diver

Plastic Surgeon

I recently had an eyelid procedure performed by Mr Andrew Diver and am delighted with the results. He was professional, reassuring, and very clear throughout the process and the follow up. The outcome looks natural and has very successfully resolved the issue. The staff were friendly, efficient, and genuinely caring at every stage. I would highly recommend Mr Diver and his team.

Mr Rakesh Choudhary

Orthopaedic Surgeon

Hip surgery went very well. You made me calm. I was very nervous before operation. Before the operation, I had very limited movements in my hip and constant pain. I returned home same day of surgery. Since the surgery, my range of movements has significantly improved. No joint pain. I have returend to desk baded work in 4-5 days without any problem

Montrose Health Group

Psychiatry, Psychology, + 1 more

My team was amazing, caring and was very empathetic. Stewart was always at hand. Izaak was truly the person for the job. It was hard work but I would recommend Montrose to anyone who is seeking for help with their mental health. Ice baths was a challenge but I can really see the benefits it gave me along side the yoga and meditation.

Ms Jihène El Kafsi

General Surgeon

Ms Jimenez EL Kafsi has been there for me from the start of my illness and has got me and my family through what was an extremely horrific year being in hospital for a continuous 10 months we can not thank her enough she is an amazing Dr and very caring and understanding our feelings and still continues to look after me .