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Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

I had an incredibly positive experience at Delamere and I’m very grateful for my time there which has been transformative. The programme is extremely well structured and thoughtfully designed - a really well-rounded mix of therapy, group work, education and peer support. The staff are kind, dedicated and create a safe, supportive environment where real change feels possible. I want to give special thanks to Mark, my therapist, and Gary, my mentor. Their honesty and approach made a huge difference to my recovery. I felt seen, challenged in the right ways, and supported to build real clarity and confidence. I made meaningful progress and left feeling stronger, clearer and had regained hope for the future. The only area I feel could be improved is the level of psychiatric support. During my stay, patients were offered one 15-minute appointment with the psychiatrist, which felt brief especially for those with more complex mental health needs. I would have valued more collaboration and communication around medication decisions. Strengthening this aspect of care would make an already excellent programme even better. Overall, I’m extremely thankful for my time at Delamere and would definitely recommend the centre to others seeking recovery support.

Mr Tony Jacob

ENT Surgeon

After a year of back and forward to various different hospitals and appointments and symptoms being ignored, I finally and thankfully was seen by Mr Jacob. He was very professional, friendly and most importantly saw and heard my concerns. I got answers and was booked in for surgery. I had a very enlarged thyroid with numerous nodules that had previously been missed by other consultants and my symptoms absolutely debilitating. During surgery Mr Jacob found my thyroid had also grown around the back of neck so took a little longer. I felt great after my surgery, Mr Jacob came to see me the next morning and I was kept in updated of what was going to happen throughout and after the surgery. I had no questions unanswered and felt very cared for. Im extremely grateful that Mr Jacob was my surgeon and would highly recommend him. My scar is barely noticeable only two months later and my healing was fairly easy - thanks to Mr Jacob my procedure was a great success!

Mr Damien Yeo

Ophthalmologist

My son attended for squint surgery on both eyes. Mr Yeo and his team were amazing and as a family we can not thank him enough. They made my 12 year old son feel at ease and explained everything they were going to do in a clear and professinal manner. Even after the surgery a member of Mr Yeo's team came to explain the next steps in my son's post-operative care. Thank you for taking such good care of our son and for all you have done. It is very much appreciated and I know this surgery will have a massive impact on the social aspect of his future as before this surgery his squint had started to impact on the things he enjoyed such as sports. He now can't wait to get back on the football pictch once he has recovered :)

Mr Bassem Mettias

ENT Surgeon

Mr Mettias and his assistant were very polite,, professional and listened to everything I had to say. After taking notes of my symptoms and then asking about my diet and personal habits , smoking and drinking etc, he then proceeded to examine me.. After examination he was happy that there were no signs of any health issues and I should not be concerned. I was then advised what I can do to alleviate the symptoms that occur. The visit today was a pleasant one and both Mr Mettias and his assistant couldn't have been more helpful. 10/10 service, thank you.

Woodthorpe Hospital

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 12 more

I had a two night inpatient stay recently after having fairly major surgery at The Woodthorpe Hospital. The individual and quality care I received from my Surgeon, Anaesthetist and Nursing staff made my experience a very positive one. The room was well equipped and the food was good, with every need catered for. Special thanks for making allowances and letting me stay until late in my room on day of discharge. I would definitely recommend this hospital for an overall positive experience.

Harley Mind Care

Child & Adolescent Psychiatry, Psychiatry, + 1 more

Extremely disappointed with Harley Mind Care. Terrible patient communication, no accountability for mistakes made, I had to chase up and argue regarding every appointment for my daughter. Assessment appointment was cut short and when I raised a complaint to my insurance company Harley Mind lied about this. I do not feel my child was given adequate opportunity to discuss her concerns that led us to seeking an assessment in the first place. I would not recommend this clinic.

Dr. Muna Noori

Obstetrician & Gynaecologist

Dr Noori cared for us (me, baby, husband!) during all three pregnancies to such a high standard that we have recommended her to our dearest friends. She was approachable and attentive whenever we had questions or concerns, and assertive when we needed her to take action for both the health of mum and baby. Her calm presence and clear expertise were invaluable throughout the pregnancies and during the deliveries, too. Anyone able to have her services is very lucky indeed!

Mr Georgios Exarchos

General Surgeon

I had a very good experience during my visit to the hospital. From the moment I arrived, the staff was professional, kind and attentive. Dr Georgios Exarchos is very professional, knowledgeable, and genuinely caring. He took the time to listen, explained everything clearly, and made me feel comfortable throughout the visit. The hospital was clean, well-organised. Overall, I’m very grateful for the excellent care I received. Thank you for looking after me.

Castle Craig Hospital

Psychiatry, Psychotherapy

My daughter has come out after five weeks at rehab - she was a mess when she went in and we were worried for her safety and mental health with the drugs she was taking. So far we have seen a transformation - cautious to say but it feels like we have her back. We’re taking it slowly as a family and aftercare seems to be very helpful and we’ll be doing more family therapy, going to al anon etc. she had a really positive rehab experience overall.

Practice Plus Group Surgical Centre, Portsmouth

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 3 more

Arriving for day surgery I was met with smiling faces and such kind and considerate people, their care and support were amazing and I can’t say thank you enough, after the surgery the nurses were so kind and caring and the surgeon and clinical team were awesome and explained every thing Bev Moxon my nurse was amazing and really took time to take care of me and make sure I was ok, their cup of sweet tea was amazing thank you Bev 😊

Ringway Dental Cheadle

Dentistry

Amazing visit to Ringway Dental Cheadle as always. I’ve been coming here for a couple of years now having changed from my NHS dentist. The service has always been spot on, the staff are all welcoming and friendly and knowledgeable in relation to all kinds of dentistry, be that regular hygienist and check up appointments to more cosmetic or teeth removal services.

LIPS Healthcare

Hepatology, Renal Medicine (Nephrology), + 28 more

The doctor was 8 mins late *(with no apology for the late running( and them seemed to have a different idea of why i was there to me - he thought he was just assessing skin tags rather than removing - and then said he didnt have time to remove them - yet he was the one running late. I will come for the follow up but after that will never use this practice again.

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

Staff were friendly and informative. I was put at ease at each stage. I especially appreciated the nurse in recovery explaining my results to me. The written information and instructions were clear and easy to understand even as a non-medical person. All in all the clear picture of what to expect during and after the procedure did much to reduce anxiety.

Mr Mark Farndon

Orthopaedic Surgeon

Excellent experience, setting aside a very clear understanding of his profession, I would say very strong communication skills and very personable. Clear and concise with explanations that made me understand the options. The environment was pleasant and I felt welcomed.

Dr. Giovanni Luigi De Maria

Cardiologist

A brilliant surgeon working with a well prepared responsive backup team could not have been a better experience given the circumstances, a very personable man to talk to that explained every procedure clearly and concisely. Thank you JR hospital and Dr Giovanni,

Mr Alan Parbhoo

Oral & Maxillofacial Surgeon

The whole experience was reassuring and calm which as I was nervous about having my wisdom tooth removed and general anaesthetic was really appreciated. I suffered very little pain or discomfort afterwards and recovery was straight forward and very good.